Resume
1
Sam Huang 135 Shoreward Drive, Great Neck, NY 11021 Mobile: (917) 545-1758 | Email: [email protected] Education Carnegie Mellon University May 18, 2018 Bachelor of Science in Statistics & Machine Learning Pittsburgh, Pennsylvania QPA: 3.2/4.0 Professional Experience Data Analyst Intern June – Aug. 2016 Direct Energy Pittsburgh, Pennsylvania Modeled call volume load to optimally schedule customer service agents, pinpointed specific time intervals of low service levels and presented the findings to the Director of Customer Experience Automated three different manual data entry processes and revamped the design and visibility of many KPI reports by using R to data munge diverse, disorganized data sets Performed exploratory data analysis on customer interaction data, creating numerous data visualizations on customer interactions and identifying recurrent cases that caused customer callbacks Data Analyst Intern June – Aug. 2015 Primary PartnerCare Great Neck, New York Provided critical business insights and information on physician groups and medical procedures to cut company costs and optimize patient welfare Used regression models to analyze hospital and emergency room visiting trends to predict the amount of emergency room visit denials experienced by patients with different profiles Contributed hundreds of lines of MS-SQL code to the production database, aiding in the automation and creation of weekly reports on patient health under specific physician groups Neuroscience Research Intern June – Sept. 2013 New York University Pelli Lab New York, New York Explored underlying neural mechanisms of face perception using various adaptation techniques Singlehandedly developed the idea, carried out the experiment, and gathered data necessary for analysis Authored a research piece titled, “Do Facial Caricatures Produce Aftereffects?” which was accepted by the prestigious Intel Science Talent Search Competition Related Academic Projects Term Project for Fundamentals of Programming & Computer Science Fall 2014 Programmed my own version of the Plants vs. Zombies game using only Python and Tkinter, done in three weeks The game featured a coherent story line, four levels, more than five types of plants and zombies, as well as a build-your-own custom level, encompassing around two thousand lines of code Leadership and Extracurricular Activities Vice President and Lead Instructor for CMU Mixed Martial Arts Club Spring 2016 – Present Activities Planning Board Member for Siam Student Association Fall 2015 – Present Member of Phi Delta Theta Fraternity Spring 2016 – Present Skills Technical: Python, R, Java, MS-SQL, C, Matlab/Octave, Bash Shell Scripting, Unix, Minitab Languages: English (Fluent), Chinese (Proficient), Spanish (Proficient) Relevant Courses: Introduction to Machine Learning, Modern Regression, Statistical Computing, Statistical Graphs and Visualization, Principles of Software Construction
Transcript of Resume
Sam Huang 135 Shoreward Drive, Great Neck, NY 11021
Mobile: (917) 545-1758 | Email: [email protected]
Education
Carnegie Mellon University May 18, 2018 Bachelor of Science in Statistics & Machine Learning Pittsburgh, Pennsylvania
QPA: 3.2/4.0
Professional Experience
Data Analyst Intern June – Aug. 2016
Direct Energy Pittsburgh, Pennsylvania
Modeled call volume load to optimally schedule customer service agents, pinpointed specific time intervals of
low service levels and presented the findings to the Director of Customer Experience
Automated three different manual data entry processes and revamped the design and visibility of many KPI
reports by using R to data munge diverse, disorganized data sets
Performed exploratory data analysis on customer interaction data, creating numerous data visualizations on
customer interactions and identifying recurrent cases that caused customer callbacks
Data Analyst Intern June – Aug. 2015
Primary PartnerCare Great Neck, New York
Provided critical business insights and information on physician groups and medical procedures to cut company
costs and optimize patient welfare
Used regression models to analyze hospital and emergency room visiting trends to predict the amount of
emergency room visit denials experienced by patients with different profiles
Contributed hundreds of lines of MS-SQL code to the production database, aiding in the automation and creation
of weekly reports on patient health under specific physician groups
Neuroscience Research Intern June – Sept. 2013 New York University Pelli Lab New York, New York
Explored underlying neural mechanisms of face perception using various adaptation techniques
Singlehandedly developed the idea, carried out the experiment, and gathered data necessary for analysis
Authored a research piece titled, “Do Facial Caricatures Produce Aftereffects?” which was accepted by the
prestigious Intel Science Talent Search Competition
Related Academic Projects
Term Project for Fundamentals of Programming & Computer Science Fall 2014
Programmed my own version of the Plants vs. Zombies game using only Python and Tkinter, done in three weeks
The game featured a coherent story line, four levels, more than five types of plants and zombies, as well as a
build-your-own custom level, encompassing around two thousand lines of code
Leadership and Extracurricular Activities Vice President and Lead Instructor for CMU Mixed Martial Arts Club Spring 2016 – Present
Activities Planning Board Member for Siam Student Association Fall 2015 – Present
Member of Phi Delta Theta Fraternity Spring 2016 – Present
Skills Technical: Python, R, Java, MS-SQL, C, Matlab/Octave, Bash Shell Scripting, Unix, Minitab
Languages: English (Fluent), Chinese (Proficient), Spanish (Proficient)
Relevant Courses: Introduction to Machine Learning, Modern Regression, Statistical Computing, Statistical Graphs and
Visualization, Principles of Software Construction
