Pallavi Patil

Email: patildesai28@gmail.com Mobile: 0953847488 pallavi10patil@gmail.com

Career Objective:

To obtain a responsible and challenging position, where my knowledge and work experience will have valuable contribution in the design and development of leading edge applications/products.

Employment History:

Overall Experience:

4+ years in Siebel CRM application development, requirement gathering, designing and development.

As a Consultant in eVerge GroupFrom July-2013 to Till DateJob Summary:

Involved in all the phases of project life cycle(SDLC) which included analysis, design, development and implement of Siebel application

Exposure on modules like Warranty Claims and Service Request(SR) Experience of implementing Siebel solution in Siebel Automotive and Sales application Extensive experience in Analysis, Design, Implementation, Configuration of Siebel

Applications. Coordinating with other teams, resolving issues within stipulated time.

As a Developer in Cognizant From Nov-2010 to June-2013Job Summary:

Involved in all the phases of project life cycle(SDLC) which included analysis, design, development and implement of Siebel application

Exposure on modules like Order Management(OM),Account and Quote Experience of implementing Siebel solution in Siebel Power Communication application. Extensive experience in Analysis, Design, Implementation, Configuration of Siebel

Applications. Coordinating with other teams, resolving issues within stipulated time.

Technical Skill Set:

Applications : Siebel 8.1 eCommunications, Siebel 8.1.1.10 Automotive, Siebel 8.1.1.11.1 Automotive Operating Systems : Windows XP/Windows 7.Packages : MS Office ApplicationsTechnical : Siebel Tools, eScripting, WF, Configuration, WPM, SQL, DVM and CSS.Modules : Order Management (OM), Quotes, Product Catalog (PC), Warranty Claims and Service Request

Summary of Professional Skills:

Resume – Pallavi Patil

4+ years in Siebel CRM application development, requirement gathering, designing and development.

Involved in detailed requirements gathering by meetings and use cases with business users. Customized Siebel application as per the Customer’s requirement. Involved in preparing the Functional & Technical Specification Documents and Test cases. Customized user interface objects to achieve desired functionality using Siebel Tools, done by

modifying Siebel Objects (Screens, Views, Applets, Joins, Links, Pick lists, Pick Applets, Drill down and Toggle Applets, WF, etc.).

Hands on experience in configuration, eScript, WF etc. and customization of Siebel CRM using Siebel Tools

Involved in unit testing and Bug fixing and interface testing Presenting Demos to the client and team. Worked on CSS to change the look and feel of the Siebel application Exposure to different modules like Order Management, Service Request, Warranty Claim and

Quote

Academic Qualifications:

B.E in electrical and Electronics under VTU, Belgaum in 2010 with Aggregate 70%.

eVerge Group July 2013 to Present

Project: Cummins R8

Cummins R8 is an enhancement project where some of the new functionalities were included and existing functionalities were modified to suite the customer requirements and the look and feel of the application was changed using CSS to make it as a user friendly application.

Responsibilities:

Involved in discussing and designing the business requirements. Customized the UI to provide a better look and feel by creating/modifying, new/existing theme

files using CSS. Modified the existing codes to improve the performance, by using configuration or WF’s where in-

stead of script where ever possible. Customized user interface objects to achieve desired functionality using Siebel Tools, done by

modifying Siebel Objects using WF, Script, Run time events, WPM, Jobs, configuration etc. Presenting Demos to client and the team. Providing technical inputs to the team whenever required.

Project: Global Warranty Systems

GWS is a Cummins project which was developed on Siebel Automotive Application. Development was carried out for three business units namely CPG, EBU and PGBU

Responsibilities:

Discussing with client’s about the requirements Involved in preparing the LLD documents as per the requirements. Modification & Configuration of Vanilla Siebel using Siebel Tools.

Customized user interface objects to achieve desired functionality using Siebel Tools, done by modifying Siebel objects using Script, Configuration, WF, DVM and Runtime.

Cognizant Technology Solutions Pvt. Ltd Nov 2010 to June 2013

Project: NGCRM-SK

NGCRM-SK was multi lingual Telecom project of Deutsche Telekom which was developed on Siebel Power Communications. The vanilla application was modified to include custom functionalities for Account Creation and validation, Order creation and submission process, Quote verification, Addition of network and bundled products etc. and modified the functionalities for handling different types of Order etc.

Responsibilities:

Involved in preparing the LLD documents as per the requirements. Configured and modified Siebel vanilla as per the client requirements Designing and implementing/customizing Siebel application and business rules with new/existing

Siebel objects Customized application behavior through workflows, TBUI, DVM, Runtime etc. Performed unit testing and Bug fixing and interface testing Involved in Retrofit activities.