1454 Queen’s Blvd, Kitchener, ON --- 416-805-2154–shalupuri88@gmail.com

OBJECTIVEI am looking forward to gain valuable work experience sharing my knowledge with others. My aim is to contribute to the success of an organization through my in-depth knowledge and skills related to the field.

PERSONAL PROFILEReliable and motivated student of Computer System Technology – Network Engineering and Security Analyst Program at Mohawk College graduating in Dec.2013.I am known for a strong work ethic with excellent verbal and written skills. Exceptional telephonic and interpersonal skillsWith proven ability to work well independently and in a team as well as a quick learner. I adapt well to new environments and enjoy learning new concepts. My aim is to contribute to the success of an organization through my in-depth knowledge and skills related to the field

HIGHLIGHTS OF QUALIFICATION Working knowledge of Linux/Unix, manage User accounts – add/remove/edit and reset platforms, print

server maintenance In depth knowledge of TCP/IP, LAN/WAN connections, FTP servers, Security logs and

Wireless/Multiple Access points A broad understanding of computer hardware and software, upgrades and firewalls, including

installation, configuration, management, troubleshooting, and support Hands on experience of data backup and recovery systems, VPN configurations, Antivirus and Spam

blocking Knowledge of active directory, group policies and management of user and computer accounts Internet survey creation and familiar with Social Media Platforms

TECHNICALSKILLSOPERATING SYSTEM’s AND SERVERS

VMware Server Windows Server 2003/2008 Virtual Box Lotus Notes UNIX, TCP/IP Windows 98.2000/XP.7,Vista Share Point

Server 2010 Virtual

Machines WEB LANGUAGES

HTML CSS, C/C++ SQL Game Maker Visual Basic Command Line and Scripting Power Shell Oracle

SOFTWARE Adobe Photoshop,

AcrobatMicrosoft -Word, PowerPoint, Excel,

Access,VBA,Outlook SQL

Management Studio

Prezi, Glogster, Twiddla, Phoenix

EDUCATIONMOHAWK COLLEGE-Hamilton, ON Jan. 2011- Dec. 2013

Computer Systems Technology-Network Engineering & Security Analyst Graduating in December 2013 Program included : Network Connectivity, Virtual Infrastructure ,Network and data security, Server

operating systems, Security Auditing and Computer Forensics , Cloud Computing technologies

M.G.N Public School (Grade 12) - Punjab, India– 80% Mar.2007 - Mar.2009 Significant courses include: Math, Physics, Chemistry , English, Computer(as an elective)

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PROJECTS HANDLED Windows migration from 2003-2004 – Desire2Learn ITIL® Incident Management Practice – Mohawk College Archive Project -- Desire2Learn Data Center Migration -- Desire2Learn

CERTIFICATIONS Mohawk College Employee Workplace Hazardous Material Information System(WHMIS) Mohawk College Employee Workplace Violence & Harassment Training Modules

Licensed as Security Guard through Private Security & Investigation Services

Co-op WORK EXPERIENCE Desire2Learn Kitchener, ON May 2013 – Sept 2013 Deployment Specialist at Deployment Services

- Got trained on creating VM, instances, websites, databases, and some tools like Bulk Course Create(BCC),BCE( Export), LOR, Holding Tank etc. web services to deploy in my ORG

- Worked on an ARCHIVING project for deploying the websites, Sandboxes and deleting them off the records

- Worked on Deploying with Service Packs, SQL R/W Server.

Mohawk College Hamilton, ON April 2012– Aug 2012 LIBRARY TECHNICIAN in Mohawk Library- Checked in, checked out and renewed library materials using Evergreen SharePoint- Instructed students on research use of information technologies.- Answered patrons’ questions via the library’s online chat reference service.

Scotia Bank Scarborough, ON Jan 2012 – April 2012 Security and Access Change Coordinatorat Security Department- Administered all support login ID’s on UNIX AIX Platform- Check-up for failed verifications for Cloak WareFirecall ID’s and reset them- Created User/Application ID , Clear Case ID, LDAP request on Sun Server, Data Warehouse

(EDW) server, Clear Case , pki and UAT servers- Created Firecall Servers on Cloak Ware

WORK EXPERIENCE

DESIRE2LEARN , Support Services Administrator – Kitchener, ON Dec2013- present- Monitor Queue and Process Client Based Requests in a Timely Manner- Execute client based executable and ensure appropriate Change Management Sign off- Assist clients with Application Data restorations- Assist NOC Operations with Capacity Studies- Assist NOC with Application related Problem Solving- Monitor Service Pack Calendar and Deploy Service Packs- Communicate with clients and other stakeholders during projects – Customer Service- Investigate and troubleshoot deployment issues to determine corrective actions- Continuous Updates to Deployment Documentation as processes improve and change- Identify areas for efficiency improvement- Performing restores using MS SQL

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ART GALLERY, Security Officer – Hamilton, ON Oct2013- Jan 2014- Working with G4S group helps me to attain a confidence level, improves my customer service and

has brought me to an innovative place to work at.

MOHAWK COLLEGE, Peer Tutor-Hamilton, ON May2011 – Dec.2012- Gained and provided knowledge, experienced with solving problems indifferent possible ways for

all the past semesters

PUBLIC MOBILE, Sales Rep. – Hamilton, ON Oct 2011 – Dec 2011- Provided product information to consumers, sold phones & accessories with activation packages

ROCKZONE, Sales Rep– Hamilton, ON Oct 2011 – Jan 2012- Successfully handled cash and tracked inventory, executed operations of cash, debit and credit

machines, provided CUSTOMER SERVICE, handled inbound/outbound calls for inquiries

FUTURE SHOP, Entertainment Department Floor Associate – Hamilton Aug 2011-Jan 2013- Educating customers on products. - Proficient in performing daily departmental maintenance tasks- Participating in daily physical inventory counts.- Highly skilled in achieving store sales goals in a team-selling environment.- Ability to keep track of repeated customers, likes and dislikes.

VOLUNTEER INVOLVEMENT Involved with school level activities and Member of school houses in higher school

- Won henna, cursive handwriting competitions and participated in drawing competitions, helped juniors with studies and conducted small competitions

Hindu Samaj Sabha Temple Nov.2011 –present

- Helped conducting functions by helping them in preparing food stuff and cleaning

International Week, Mohawk College, Hamilton, ON Nov. 2011and Nov.2012

- Worked in BUG event from Australia – roasted bugs were introduced- Henna designing from India and Stuff from Britain and Egypt was introduced

LANGUAGES- English- Hindi- Punjabi- Urdu

References Available upon request