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ASHUTOSH BHARDWAJ

12 Whiteram Hill N.E,

Calgary, AB T1Y 5T2

Cell: (403)-483-5211,

Email: chd.ashutosh@gmail.com

CAREER OBJECTIVE

Seeking an opportunity in a competitive and fast growing organization to provide excellent level

of computer networking, troubleshooting, hardware & software installation with technical skills

and customer service.

PROFESSIONAL PROFILE

Skilled technical person with a University degree in computer networking , CCNA and

Red Hat Linux Certified.

2+ years of troubleshooting experience in core Layer 2 and some Layer 3 hardware,

services and technologies

Good dexterity over providing support for network equipments, troubleshooting with

firewalls, network securities and maintaining mainframe networks Resourceful, analytical and detail-driven with capabilities in completing multiple projects

with competing deadlines Strong team member; excellent interpersonal skills to interact with staff, clients and

customers in a courteous manner and to maintain positive working relationships Clear communicator in both oral and written; Excel in unpredictable and hectic

environments

RELATED WORK EXPERIENCE

Technical Support Specialist September 2015 - Present

CCI Wireless Incorporation.

Troubleshooting multivendor switches (HP, Cisco etc.), controllers and routers for LAN

and WAN connectivity issues.

Working in call center environment troubleshooting with Linux servers and switching,

routing, load balancing, bandwidth management and updating the ticket accordingly

Interacted with third party Internet providers like AT&T, Comcast, Velocity etc., onsite

technicians and hospitality technology vendors in integrating multi-vendor products and

services into an unified managed operation

Working with Firewall technologies such as Cisco ASA appliance and

authentication methods such as RADIUS , AAA and Access Control.

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Network Specialist Nov 2013- August 2015

Guest-Tek Interactive Entertainment Ltd.

Maintained channel line ups of various properties through ITV server

Troubleshot channel receivers and QAM devices like PICO & Floodgate

Troubleshot with coax TV systems, including working with satellites, multi-

switches, receivers and amplifiers

Configured various Tvs (Samsung& LG) and STBs (Enseo) as per FTG requirements

Worked as a team to ensure departmental and individual goals met SLA metrics

Network Analyst June 2013- Oct 2013

Guest-Tek Interactive Entertainment Ltd.

Troubleshot and configured Wireless, Cat-5, DSL Connections to the Internet

Provided technical support of client networking issues and client change requests

Installed, configured, maintained, test, monitored and troubleshot network peripheral

devices and networking hardware.

Provided problem-solving services to networks users and troubleshot software and

hardware procedures

Maintained all network hardware equipment including routers, switches, chassis,

hubs, controllers and access points

TECHNICAL SKILLS

Hardware: C i s c o ASA firewall appliance ,Cisco and HP switches/routers , Dell

servers and controllers, multivendor Access points, Galileo Server, Floodgate and Pico

QAM devices

Operating Systems: Linux, windows, Mac OS

Networking: LAN, WAN, ACL, DHCP, RIPv1,2, OSPF, EIGRP, BGP, Frame Relay,

IPV6, IPV4, STP, FTP, SFTP, Telnet, SSH, DNS.

EDUCATION

Cisco Certified Network Professional (Switch 942-813) October 2013 - February 2014

Cisco Certified Network Associate (640-802) October 2012 - February 2013

Red Hat Certified Engineer (RHCE Certification) October 2008 - February 2010

Post Graduate Diploma in Computer Applications. Sep 2008 - December 2009

Bachelor of Computer Hardware & Network Engineering Sept 2004 – Dec 2007