RESUME
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Andrea A. Bastidas 13865 SW 32 nd St. Miramar, FL 33027 754-204-3680 [email protected] Objective_____________________________________________________________________ ______________________________________________ Obtain a challenging leadership position to apply creative problem solving and lean management skills with a growing organization to be able to exceed organization goals, and help honor all long-term commitments made to Patients, stockholders, employees and the community. Relocation desirable. Education_____________________________________________________________________ _____________________________________________ Masters Degree in Business Administration (MBA), 2016, Florida in International University Lean Sigma Six-Yellow Belt Certification o Perform as a Team Member, or Subject Matter Expert (SME), on a process improvement team, and have knowledge of how to apply the tools needed to complete agreed-to projects. o Demonstrate an understanding of how appreciation of the role of problem solving, as performed by the Lean Six Sigma Yellow Belt in today's rapidly changing business environment. o Apply the Lean Six Sigma data gathering process in accordance with the Lean Six Sigma principles, according to the Yellow Belt Body of Knowledge (BoK). o Participate in problem-solving exercises and presentation preparation, and add personal experiences to the exploration process. o Use Six Sigma-specific software, i.e. QI Macros or the DMAIC Fieldbook, to gather, categorize and analyze pertinent data. o Apply ethical concepts to making decisions and generating solutions. Bachelor in Health Service Administration, 2013, Florida International University Associates Degree in Health service Administration, 2012, Broward Collage Professional Experience____________________________________________________________________ ______________________________
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Transcript of RESUME
Andrea A. Bastidas13865 SW 32nd St.
Miramar, FL 33027754-204-3680
Objective___________________________________________________________________________________________________________________
Obtain a challenging leadership position to apply creative problem solving and lean management skills with a growing organization to be able to exceed organization goals, and help honor all long-term commitments made to Patients, stockholders, employees and the community. Relocation desirable.
Education__________________________________________________________________________________________________________________
Masters Degree in Business Administration (MBA), 2016, Florida in International University Lean Sigma Six-Yellow Belt Certification
o Perform as a Team Member, or Subject Matter Expert (SME), on a process improvement team, and have knowledge of how to apply the tools needed to complete agreed-to projects.
o Demonstrate an understanding of how appreciation of the role of problem solving, as performed by the Lean Six Sigma Yellow Belt in today's rapidly changing business environment.
o Apply the Lean Six Sigma data gathering process in accordance with the Lean Six Sigma principles, according to the Yellow Belt Body of Knowledge (BoK).
o Participate in problem-solving exercises and presentation preparation, and add personal experiences to the exploration process.
o Use Six Sigma-specific software, i.e. QI Macros or the DMAIC Fieldbook, to gather, categorize and analyze pertinent data.
o Apply ethical concepts to making decisions and generating solutions.
Bachelor in Health Service Administration, 2013, Florida International University Associates Degree in Health service Administration, 2012, Broward Collage
Professional Experience__________________________________________________________________________________________________
Jackson Memorial Hospital Miami, FLo Patient Finance Services 2012-Present
• Responsible for registering patients• Explain and obtain all necessary consent forms signed by patient that are required byhospital policy• Provided assistance and excellent customer service to patients, patient families, providersand other internal and external clients• Follow HIPPA law• Insurance verification• Collect Co-pay if necessary• Collect and release patient valuables• Admit patient to appropriate physician• Respond to incoming calls and made outbound calls as required to resolve billing andpayment issues• Obtain proper authorization from insurance companies• Fax/Scan/Outlook
Gentle Family Dentistry Plantation, FLo Dr. Steven Gilson Front Desk/Receptionist 2011- 2012
• Greet/Check in/out Patients• Responsible for scheduling/rescheduling/canceling and confirming appointments• Enter new data in the computer• Filing Charts• Prepare new patient charts• Verify Insurance/Take Co Pays• Answer a multi-line phone
Monterrey Medical LLC. Aventura, FLo Administrative Assistant/Receptionist 2007- 2011
• Provide administrative/Receptionist duties such as answering telephones, send/receivefax and data entry• Schedule and coordinate meetings, interviews, appointments and events.• Handled all official company correspondence efficiently• Send/receive emails• Internet Research• Greet Clients
Languages__________________________________________________________________________________________________________________
EnglishSpanish
References Available Upon Request
