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Jessica Hayes 2118 Canaos Garden Ave Apt.248 San Jose, CA 95125 [email protected] m (510) 825-0997 Objective San Jose State University Graduate. Bachelor’s in Business Admin- Management Information Systems. Hardworking individual seeking and opportunity in the IT industry to advance in skills and personal growth. Technical skills Languages Proficient in: JavaScript, HTML, XML, CSS, VB Script, PHP Familiar with: Java, C/C++, Ajax, ASP.NET, ASP Software & Technologies Databases: MySQL, MS Access CMSs: WordPress, SalesForce Platforms: Microsoft Windows, Linux, Windows Server 2008, Microsoft Visual Web Developer Other: Dreamweaver, Eclipse IDE, IBM Rational Modular, Illustrator, Photoshop, Fireworks Familiar with: HTTP, FTP, POP3, SMTP Experience Delta Airlines Sep 2010 – present San Jose International Airport – San Jose, CA Responsible for customer service aspects which include check-in passengers, guiding customers through the ticketing & reservations process, and assisting customers with other needs Audit fuel services to ensure that aircraft is being properly serviced Train individuals on specific job functions that pertain to different aircraft requirements Information Networking Development Group Mar 2012 – present San Jose, CA Independent Consultant- IT Support Application development, Software Integration and Basic IT Services/Support Education San Jose State University San Jose, CA Fall 2007 – Fall 2011 B.S., Management Information Systems Create Web Based Applications using Visual Basic, MS Access and MySQL Creating and modifying dynamic Web Based 1 | Page
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Jessica Hayes 2118 Canaos Garden Ave Apt.248San Jose, CA [email protected](510) 825-0997
ObjectiveSan Jose State University Graduate. Bachelor’s in Business Admin- Management Information Systems. Hardworking individual seeking and opportunity in the IT industry to advance in skills and personal growth.
Technical skillsLanguages Proficient in: JavaScript, HTML, XML, CSS, VB Script, PHP Familiar with: Java, C/C++, Ajax, ASP.NET, ASPSoftware & Technologies Databases: MySQL, MS Access CMSs: WordPress, SalesForce Platforms: Microsoft Windows, Linux, Windows Server 2008, Microsoft Visual Web Developer Other: Dreamweaver, Eclipse IDE, IBM Rational Modular, Illustrator, Photoshop, Fireworks Familiar with: HTTP, FTP, POP3, SMTP
ExperienceDelta Airlines Sep 2010 – presentSan Jose International Airport – San Jose, CA Responsible for customer service aspects which include check-in passengers, guiding customers
through the ticketing & reservations process, and assisting customers with other needs Audit fuel services to ensure that aircraft is being properly serviced Train individuals on specific job functions that pertain to different aircraft requirementsInformation Networking Development Group Mar 2012 – presentSan Jose, CAIndependent Consultant- IT Support Application development, Software Integration and Basic IT Services/Support
Education
San Jose State UniversitySan Jose, CA
Fall 2007 – Fall 2011
B.S., Management Information Systems Create Web Based Applications using Visual Basic, MS Access and
MySQL Creating and modifying dynamic Web Based Applications using
Dreamweaver, PHP, CSS, HTML Competed in TGMC (The Great Minds Challenge)
Activities
Website Design and Development www.kingdombz.com
May 2011 to Present
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