ALTHEA MCBRIDE

2748 S. Orange Drive Apt. 4, Los Angeles, CA 90016 | (C) (213) 399-8880 | Altheamcbride@gmail.com

Professional Summary

Administrative and Marketing professional with excellent work ethic and strength in boosting company morale. Highlyskilledatrelationship buildingwithclients; exceptionalwriting,presenting,andinterpersonalcommunicationskills. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal supervision in a high paced environment.

Skills

54 WPM typing speed

Professional phone etiquette

Excellent communication skills

Experience in Marketing and Advertising Operations

Articulate and well-spoken

Accurate and detailed

Customer service-oriented

Project Management

Social media knowledge

MS Office proficient

Advanced clerical knowledge

Investigative, Research, and Data Analysis

Multi-line phone proficiency

Work History

Marketing and Social Media Intern11/2014 to 03/2015

We Are Onyx 6420 Wilshire Blvd., Suite 1020, Los Angeles, CA 90048.

Developed a Marketing procurement strategy by leveraging the supplier markets and delivering added value throughout the organization.

Conferred with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.

Design, create and managed promotions and Socialad campaigns; Increase online engagement for client brands.

Developed marketing plans to attain sales and profitability goals; including brand procurement, social media outreach.

Compiled report for management showing results (ROI) for Revlon.

Evaluated the financial aspects of product fulfillment and shipping, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.

Coordinated and participated in promotional activities and trade shows, working with developers, advertisers, and production managers, to market products and services.

Security Guard04/2014 to 07/2014

Universal Protection Service 639 Wilshire Blvd., Los Angeles, CA 90017.

Detected suspicious activities and watched for criminal acts and rule infractions.

Monitored and authorized entrance and departure of employees and visitors.

Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.

Monitored and reported suspicious activities to local authorities.

Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.

Secured all doors in the office and main building after hours.

Performed surveillance of suspects using binoculars, cameras and camcorders.

Warned offenders about rule infractions and violations and verbally evicted violators from premises.

Sales Associate (Seasonal)06/2011 to 10/2011

06/2008 to 09/2008

Nordstrom 189 the Grove Drive, Los Angeles, CA 90036.

Operated a cash register for cash, check and credit card transactions with 100% accuracy.

Followed up with over 100 customers each week to verify that they were satisfied with purchases.

Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.

Maintained established merchandising standards, including window, sales floor and promotional displays.

Sold $10k-25k in designer clothing, accessories, and shoes per week.

Processed cash and credit payments rapidly and accurately.

Worked night and weekend shifts during holiday season, securing $7k-10k in additional sales.

Contributed to team success by exceeding team sales goals by 200%.

Maintained records related to sales.

Scheduled and led weekly store meetings for all employees.

Videographer and Audio Engineer04/2004 to 08/2008

First A.M.E. 2270 S. Harvard Blvd., Los Angeles, CA 90018.

Assessed the acoustics of the performance area and assembling and operating the necessary equipment.

Consulting with producers and performers to determine the sound requirements.

Applied technical knowledge of sound recording equipment to achieve the determined artistic objectives.

Oversaw all phases of video production for First A.M.E., from pre- to post-production.

Operated a 5D or smaller camera for behind-the-scenes shoots.

Supervised the post-production process, including editing, dubbing and color correction.

Operated ENG cameras during shooting.

Handled all field audio mixing for 3 productions per week.

Administrative Assistant05/2007 to 08/2007

Sidley Austin LLP 555 West 5th Street, Los Angeles, CA 90013.

Ordered and distributed office supplies while adhering to a fixed office budget.

Managed office supplies, vendors, organization and upkeep.

Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Helped distribute employee notices and mail around the office.

Compiled company information and related material and distributed it to candidates.

Obtained signatures for financial documents and internal and external invoices.

Education

Bachelor of Arts Degree: Political Science

2012

Spelman College - Atlanta, GA

Lifetime member of the National Honor Society

Lifetime member of the National Junior Honor Society

Coursework in Data Analysis & Research Methods, Constitutional Law, CIS 100, International Political Economy,

Political Theory.

Professional Memberships

Current member of IAPSS International Association for Political Science Students

Accomplishments & Experience

Published archived research with the Smithsonian Institution Museum May 2012.

Conflict Resolution:

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of

Product/service complaints and customer satisfaction.

Customer Follow-up:

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Customer Service:

Consistently received positive feedback from guests and created repeat business by developing long-term

Relationships with customers.

Handled guest complaints, maintaining a positive dining experience for all rest.

Monetary Transactions:

Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Financial:

Compiled inventory lists and worked with vendors for product pricing and special orders.

Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of

Shift with 100% accuracy rate.

Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.

Managed inventory and office budgeting for supplies for busy office of 50+ employees.