Resume 2016
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Rachel Pruitt 1823 Terry Avenue Apt 3105 Seattle, WA 98101 | (248)807-4412 | [email protected] Summary · 6 years of project management experience, including an organization wide system conversion. · Results driven, decreased loan processing time by 80%, allowing faster member service · 6 years of management experience in a fast paced environment requiring quick decisions. · Outstanding restorative skills, resulting in process improvements across the organization. Education BACHELOR’S DEGREE | 2017 | ARIZONA STATE UNIVERSITY MAJOR: BUSINESS COMMUNICATION · Dean’s list – 3.86 GPA ASSOCIATES DEGREE | 2007 | OAKLAND COMMUNITY COLLEGE MAJOR: BUSINESS ADMINISTRATION Skills & Abilities PROJECT MANAGEMENT · Experience in implementing organization wide system conversion, resulting in 30% decrease in processing time. · Project Manager on all lending projects; experience in tracking progress, setting goals, preparing reports, and budgeting. · Overhaul of lending process and implementation of processing department; resulting in 50% decrease in processing time. COMMUNICATION · 6 years of experience in teaching and coaching associates. · Delivered over 50 informational and training presentations across organization; examples include new procedures and general information the department for cross training. LEADERSHIP · Vice President of the Ambassadors for the Flint and Genesee Chamber of Commerce. · Nominated for Athena Young Professionals Award in 2010. · Experience directly managing a team of 6. Experience PROJECT MANAGER, REMOTE LOAN PROCESSOR | ELGA CREDIT UNION | JUNE, 2014 – AUGUST, 2015 · Quickly processing and closing loans for members while delivering outstanding customer service. · Developed, documented, and implemented new lending services for employees and members, tools, and procedures; finding inefficiencies. · Facilitated and collaborated with the IT department for programming of all loan documentation. CENTRALIZED LOAN PROCESSING MANAGER | ELGA CREDIT UNION | MARCH, 2013 – JUNE, 2014 · Designed, developed, tested, implemented, and trained associates on a major system conversion; including customizing the system for lenders and processors, document migration, and developed processor procedures under new system. · Successful migration of lending from open-end lending to close-end lending, programming of new loan documents.
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Transcript of Resume 2016
RachelPruitt1823TerryAvenueApt3105Seattle,WA98101 | (248)807-4412 | [email protected]
Summary· 6yearsofprojectmanagementexperience,includinganorganizationwidesystemconversion.
· Resultsdriven,decreasedloanprocessingtimeby80%,allowingfastermemberservice
· 6yearsofmanagementexperienceinafastpacedenvironmentrequiringquickdecisions.
· Outstandingrestorativeskills,resultinginprocessimprovementsacrosstheorganization.
EducationBACHELOR’S DEGREE | 2017 | ARIZONA STATE UNIVERSITY MAJOR: BUSINESS COMMUNICATION· Dean’slist–3.86GPA
ASSOCIATES DEGREE | 2007 | OAKLAND COMMUNITY COLLEGE MAJOR: BUSINESS ADMINISTRATION
Skills & AbilitiesPROJECT MANAGEMENT· Experienceinimplementingorganizationwidesystemconversion,resultingin30%decreaseinprocessingtime.
· ProjectManageronalllendingprojects;experienceintrackingprogress,settinggoals,preparingreports,andbudgeting.
· Overhauloflendingprocessandimplementationofprocessingdepartment;resultingin50%decreaseinprocessingtime.
COMMUNICATION· 6yearsofexperienceinteachingandcoachingassociates.
· Deliveredover50informationalandtrainingpresentationsacrossorganization;examplesincludenewproceduresandgeneralinformationthedepartmentforcrosstraining.
LEADERSHIP· VicePresidentoftheAmbassadorsfortheFlintandGeneseeChamberofCommerce.
· NominatedforAthenaYoungProfessionalsAwardin2010.
· Experiencedirectlymanagingateamof6.
ExperiencePROJECT MANAGER, REMOTE LOAN PROCESSOR | ELGA CREDIT UNION | JUNE, 2014 – AUGUST, 2015
· Quicklyprocessingandclosingloansformemberswhiledeliveringoutstandingcustomerservice.
· Developed,documented,andimplementednewlendingservicesforemployeesandmembers,tools,andprocedures;findinginefficiencies.
· FacilitatedandcollaboratedwiththeITdepartmentforprogrammingofallloandocumentation.
CENTRALIZED LOAN PROCESSING MANAGER | ELGA CREDIT UNION | MARCH, 2013 – JUNE, 2014
· Designed,developed,tested,implemented,andtrainedassociatesonamajorsystemconversion;includingcustomizingthesystemforlendersandprocessors,documentmigration,anddevelopedprocessorproceduresundernewsystem.
· Successfulmigrationoflendingfromopen-endlendingtoclose-endlending,programmingofnewloandocuments.
· Managing6-personteam,includingloancompliance,loantracking,coaching,training,closingloans.
· Creationandimplementationofnewlendingprograms,documents,andprocedures,includingtextingloanstomemberstosignonthego.
LOAN PROCESSOR | ELGA CREDIT UNION | JANUARY, 2009 – MARCH, 2013
· Designedprocessingdepartment,overhauloflendingprocess,andpersonallyimplementedacrossbranches.
· Quicklyprocessingandclosingloansformemberswhiledeliveringoutstandingcustomerservice;fastestloanprocessor.
· Heldtitlesof:DirectorofCommunityDevelopmentandBusinessDevelopmentOfficer,BudgetWorkshopCoordinator.
MEMBER SERVICE REPRESENTATIVE | ELGA CREDIT UNION | MARCH, 2008 – JANUARY, 2009
· Handlingaccounttransactionswhiledeliveringexcellentmemberservice.
· Newprogramcreationofsendingmemberscardsandcallingafternewaccountsareopened.
· Developedandranafreebudgetworkshopclassformembersinthecommunity.
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