Resume 1-17

3
LARRY CURTIS, JR. 5627 North Austin, Chicago, IL 60646 (312) 576-1230 [email protected] QUALIFICATIONS Process Improvement Client Relationship Development Risk Analysis Customer Satisfaction Oriented Mortgage Servicing Default Management Procedure Development & Refinement Quality Assurance Auditing PROFESSIONAL EXPERIENCE Fay Servicing, LLC - Chicago, IL Vendor Management Specialist 2016-Present Manage relationships with vendors that supply products and services to our organization. Utilize business acumen and industry knowledge to identify issues that impact compliance and make recommendations to management. Conduct due diligence reviews and risk assessments in accordance with departmental policies and procedures. Monitor vendor performance and facilitate communications between business users to ensure business expectations are met. Assist with special projects and other duties based on business need. Fay Servicing, LLC - Chicago, IL Foreclosure Specialist II 2014-2016 Ensure loans in foreclosure are processed in accordance with company policies and procedures, investor guidelines, state laws and federal regulations. Utilize Director Premier (MSP) and LoanSphere (LPS Desktop) servicing platforms to manage the foreclosure pipeline. Travel out of state to non-jury trials to testify on behalf of the Plaintiff (Investor/Client) in judgment hearing cases. Review mortgage loan documents (Note, Mortgage, Assignments) etc… to ensure accuracy, completeness and consistency. Pierce and Associates - Chicago, IL Portfolio Technician 2013-2014 Conduct quality assurance audit on client’s portfolio of loans continually, to identify risk and work with internal departments to improve service levels. Compare data on internal computer system to ensure data reported to client is accurate. Correct inaccuracies and report to internal department’s management. Attend meetings with team members and client to discuss performance measures and audit findings. Communicate with team members to ensure performance levels meet expectations as defined in Client Service Agreement.

Transcript of Resume 1-17

Page 1: Resume 1-17

LARRY CURTIS, JR.

5627 North Austin, Chicago, IL 60646 (312) 576-1230

[email protected]

QUALIFICATIONS

∙ Process Improvement ∙ Client Relationship Development

∙ Risk Analysis ∙ Customer Satisfaction Oriented

∙ Mortgage Servicing ∙ Default Management

∙ Procedure Development & Refinement ∙ Quality Assurance Auditing PROFESSIONAL EXPERIENCE Fay Servicing, LLC - Chicago, IL Vendor Management Specialist 2016-Present

∙ Manage relationships with vendors that supply products and services to our organization.

∙ Utilize business acumen and industry knowledge to identify issues that impact compliance and make recommendations to management.

∙ Conduct due diligence reviews and risk assessments in accordance with departmental policies and procedures.

∙ Monitor vendor performance and facilitate communications between business users to ensure business expectations are met.

∙ Assist with special projects and other duties based on business need. Fay Servicing, LLC - Chicago, IL Foreclosure Specialist II 2014-2016

∙ Ensure loans in foreclosure are processed in accordance with company policies and procedures, investor guidelines, state laws and federal regulations.

∙ Utilize Director Premier (MSP) and LoanSphere (LPS Desktop) servicing platforms to manage the foreclosure pipeline.

∙ Travel out of state to non-jury trials to testify on behalf of the Plaintiff (Investor/Client) in judgment hearing cases.

∙ Review mortgage loan documents (Note, Mortgage, Assignments) etc… to ensure accuracy, completeness and consistency.

Pierce and Associates - Chicago, IL Portfolio Technician 2013-2014

∙ Conduct quality assurance audit on client’s portfolio of loans continually, to identify risk and work with internal departments to improve service levels.

∙ Compare data on internal computer system to ensure data reported to client is accurate. Correct inaccuracies and report to internal department’s management.

∙ Attend meetings with team members and client to discuss performance measures and audit findings.

∙ Communicate with team members to ensure performance levels meet expectations as defined in Client Service Agreement.

Page 2: Resume 1-17

BMO Harris Bank N.A. - Rolling Meadows, IL Loss Mitigation-Foreclosure Specialist 2007-2013

∙ Analyze and compare forbearance plans, short sales, settlement proposals, deed-in-lieu scenarios.

∙ Review financial statements, examine property records, review loan file, analyze transaction data, evaluate 959 reports.

∙ Ensure real estate secured Home Equity, First Mortgage and Commercial loans in default are processed in accordance with company policies procedures, investor guidelines, state laws and federal regulations.

∙ Responsible for processing payoff proceeds, wire transfers, monthly payments to ensure accurate posting to account.

∙ Manage a queue of approximately 300 to 500 accounts. Washington Mutual Securities Corp.-Vernon Hills, IL Default Analyst 2004-2007

∙ Served as liaison between residential mortgage servicers and investors on non-performing loans to ensure compliance with regulatory, investor/insurer requirements.

∙ Reduced monetary risk to the investors by ensuring mortgage servicers were processing non- performing loans in accordance with servicing agreement.

∙ Facilitated new hire training on loss mitigation policies and procedures as well as internal operating systems.

Moss, Codilis and Assoc.-Englewood, CO Client Service Representative-Consultant 2000-2003

∙ Assist in managing a network of attorneys, which comprise of process improvement recommendations, reconciliation of invoices, ensure practicing of due diligence.

∙ Prepare reports to estimate the loss to our clients and evaluate the monetary risks associated with the outcome. Delivered reports to our clients in a timely manner.

∙ Analyze and compare loss mitigation retention and liquidation options available to customers and recommend best resolution to management.

∙ Ensure loans in foreclosure are processed in accordance with company policies procedures, investor guidelines, state laws and federal regulations.

Wells Fargo, Inc.-Springfield, IL Loss Mitigation-Analyst 1 1994-1999

∙ Coordinated closings with underwriters, brokers, closing agents and title companies.

∙ Prepared all documents and information required to close, fund and disburse mortgage loans.

∙ Ensure loans in foreclosure are processed in accordance with company policies procedures, investor guidelines, state laws and federal regulations.

∙ Analyze and compare loss mitigation retention and liquidation options available to customers and recommend best resolution to management.

∙ Review financial statements, examine property records, review loan file, analyze transaction data.

∙ Assist in the implementation of policies and procedures for the Default Management Department.

∙ Facilitated new hire training on loss mitigation policies and procedures as well as internal operating systems.

ACCOMPLISHMENTS

Increased net revenue of income from short sales by 100% per file, within six months of my start date by incorporating new strategies for negotiating maximum returns.

Page 3: Resume 1-17

Recommended modification to our demand referral process that was implemented and resulted in an increase in productivity for the Default Management Department.

Recruited by my previous manager for travel offsite to a newly acquired client office to assist them in developing policies and procedures for their Default Management Department.

Received a promotion in the Foreclosure Department at Fay Servicing, LLC within the first two months of employment.

COMPUTER SKILLS Microsoft Excel, Microsoft Word, Microsoft PowerPoint EDUCATION Springfield College, Springfield, IL Business Management