Restaurants To Go: Mealtime Goes Mobile

29
“(Pizza) Restaurants To Go” Meals Go Mobile-Ordering/Paying/Rewarding Brad Bierman ats Mobile Nov. 26, 2013

description

In 2013 and beyond, mobile devices are increasingly becoming the vehicle of choice to order food online for takeout or delivery. Whether it's to simply check a restaurant's phone number, its locations, and hours of operation, to reviewing menus and ordering and paying for that order in one transaction, consumers want the flexibility of using a mobile device. Yet, while almost 50% of all restaurant searches are done via a mobile device, only 7% of restuarants have a responsively designed website to provide an optimal experience no matter which screen a consumer is accessing their business. ATS Mobile senior marketing executive Brad Bierman reviews the importance of a responsively designed website coordinated with a robust mobile marketing campaign; including SMS text, customized QR codes, website design, and geo-targeting/fencing features of mobile advertising that will satisfy the mobile appetite of hungry consumers.

Transcript of Restaurants To Go: Mealtime Goes Mobile

Page 1: Restaurants To Go: Mealtime Goes Mobile

“(Pizza) Restaurants To Go” Meals Go Mobile-Ordering/Paying/Rewarding

Brad Biermanats MobileNov. 26, 2013

Page 2: Restaurants To Go: Mealtime Goes Mobile

Headquartered in King of Prussia, Pa.

International offices in:

• Canada• United Kingdom• Ireland• Czech Republic International offices in:

• Canada• United Kingdom• Ireland• Czech Republic

Page 3: Restaurants To Go: Mealtime Goes Mobile

Over 24 years … Integrated companies helping clients understand how MOBILE can change the way they do BUSINESS!

Page 4: Restaurants To Go: Mealtime Goes Mobile

We provide the ECO SYSTEM of MOBILE all under one roof!

• Innovative Text Message Marketing Platforms

• Customized mobile consumer engagement solutions

• Mobile Microsite production - responsive design + development

• Turn-key mobile promotion execution & management.

• Mobile app development

• Mobile Ad targeting consulting, placement, and activation

Page 5: Restaurants To Go: Mealtime Goes Mobile
Page 6: Restaurants To Go: Mealtime Goes Mobile
Page 7: Restaurants To Go: Mealtime Goes Mobile
Page 8: Restaurants To Go: Mealtime Goes Mobile

What we will review today …

• SMS Text Message Marketing• It’s the pillar that holds up the mobile marketing building• Text for offers, view menu, order online, receive future offers• Custom QR Codes

• Mobile Websites/Apps • Is your website responsively designed?• Can customers order online?• Apps = Loyalty

• Promoting the Business / Mobile Advertising• Geo Targeting / Geo Fencing• Turning traditional awareness into mobile audience engagement!

Page 9: Restaurants To Go: Mealtime Goes Mobile

The Pillar That Holds Up The Mobile Marketing Building

Text

Mes

sage

Mar

ketin

g

Text

Kan

dJ to

844

44

QR Codes

Mobile Websites

Mobile Video/Advertising

Apps

Text

Mes

sage

Mar

ketin

g

Text

Mes

sage

Mar

ketin

g

The Nielsen Co.

Page 10: Restaurants To Go: Mealtime Goes Mobile

Text Message Marketing

Page 11: Restaurants To Go: Mealtime Goes Mobile

ATS will manage & coordinate all components of your SMS text message marketing campaign turn-key, with built-in functionalities for sweepstakes & instant win game promotions. GREAT for mobile consumer engagement and data capture, and cultivating a list of OPT in mobile consumers!

Our platform allows for automated drawings and instant winners!

And manages and secures your database!

Page 12: Restaurants To Go: Mealtime Goes Mobile

Text Message Marketing

FREE PIZZA IN November! Text KandJ to 84444 *Free Pizza Details *View Our Menu *Order Online *Receive Future $ Offers (Standard text and messaging rates may apply.)

Page 13: Restaurants To Go: Mealtime Goes Mobile

Custom QR Code

•Custom QR codes receive a 2.3x greater scan rate than traditional B&W codes

•Fun, easy pathway to your mobile website

•Supplements text messaging for adding database to CRM

Page 14: Restaurants To Go: Mealtime Goes Mobile

ResponsivelyDesignedWebsites

Non-Optimized Experience

Mobile OptimizedExperience

61% of customers who visit a mobile unfriendly site are likely to go to a competitor's site.

Source: IAB 4Q 2012

Page 15: Restaurants To Go: Mealtime Goes Mobile

Sample a website

Page 16: Restaurants To Go: Mealtime Goes Mobile

TXT to Win! • Offer consumers instant gratification and TIMELY redemption! • Turns traditional awareness into consumer interaction with your restaurant brand • This is an entry to Opt in consumers for future broadcast text messages!

Page 17: Restaurants To Go: Mealtime Goes Mobile

TreasureTextA brand-building mobile scavenger hunt event platform with a big prize for the winner!

Treasure Textsm is an interactive scavenger hunt or trivia game where consumers participate by answering text message hints on their mobile phone.

Technology SMS Text Message Technology Exclusive Treasure Text software Landing Page Registration Set Up Participant Selection Process Participant Database Event Recap Web Page

Page 18: Restaurants To Go: Mealtime Goes Mobile

Customized administrator platforms and tools.

With ability to integrate with existing or newly developed CRM’s!

Key added value points:

+ Immediate lead Follow up + Real time monitoring of response + Secure and instantaneous reporting

Page 19: Restaurants To Go: Mealtime Goes Mobile

Mobile App development

• Our integrated company – Advanced Mobile, LLC designs and develops custom mobile applications for businesses and brands creating compelling enterprise solutions and platforms. We leverage our technology allowing customers to cost effectively and rapidly go to market with unique solutions. Applications robustly function on a full range of mobile operating systems including, iOS  and Android.

• Our solutions are carrier agnostic resulting in the greatest audience reach. We also develop for the iPad and Android based Tablets.  We have delivered turnkey mobile services since 2004 and are proud of a customer list that boasts national and global organizations across a wide range of industries. For the majority of these commitments we have deployed custom solutions and software which seamlessly handled multiple, complex and real‐time data feeds. We have developed mobile solutions for CBS College for CBS College Sports, Turner Sports, AT&T, IBM, US Lacrosse, USA Hockey, the USGA, The Golf Channel, American Express, NBC Sports Group. 

Page 20: Restaurants To Go: Mealtime Goes Mobile

The Opportunity

Page 21: Restaurants To Go: Mealtime Goes Mobile
Page 22: Restaurants To Go: Mealtime Goes Mobile

Mobile Web & Application Inventory

Number of mobile applications

available

18,000

The number of unique users whom we can reach every

month

160 Million

The monthly impressions

accessible via our exchange

13 Billion

Mobile Inventory

Page 23: Restaurants To Go: Mealtime Goes Mobile

Scalable Cross-Platform ReachAccess 13 billion monthly impressions and 160 million monthly unique across Mobile

Web and Application inventory

iPad768 million monthly imps

12 million monthly UV

Windows Phone 7 2 million monthly

imps100k monthly UV

iPhone4.85 billion monthly imps

61 million monthly UV

Android7.38 billion monthly imps

87 million monthly UV

Page 24: Restaurants To Go: Mealtime Goes Mobile

Mobile Display Targeting Options

Web-Based In-App

• Will run on a web page just like an online campaign, restricted to mobile device

• Runs only within apps downloaded to smart phones

• Dual HTML5/Flash publishing, or GIF/JPG recommended

• Same creative file type restrictions

• Platform targetable, or agnostic

• Platform targetable, or agnostic

• Less rich media options • More rich media options, availability well-documented

• CAN run on feature phones (non smart phones) as well as tablets and smart phones

• Will not run on feature phones, will run on smart phones and tablets

Page 25: Restaurants To Go: Mealtime Goes Mobile

Sophisticated Targeting

• Context: Reach your target audience by tapping into our vertical categories

• Geography: Target by DMA, region, city or zip code

• Behavioral: Leverage our audience profiles based on user behaviors and actions

• Demographic: Target your exact audience by age, gender, income, occupation, lifestyle and more

• Retargeting: Increases user engagement by identifying and retargeting both active prospects and current customers

• Device: Unique characteristics such as connection, carrier, OS platform/version.

We have a massive pool of aggregate mobile data available and sophisticated targeting tools to help your ads get noticed.

Page 26: Restaurants To Go: Mealtime Goes Mobile

Location-Based Targeted Mobile Ads

Geo Targeting / Fencing

Page 27: Restaurants To Go: Mealtime Goes Mobile

Four ways to geo-fence:1. (THE BEST BY FAR): Using the GPS data of the device – i.e. Latitude/ longitude coordinates (commonly referred to “lat/long”). In this instance the user has opted in to share their location with an app or website). 5-10% of the time we get the GPS lat/long. See opt-in example below: 2. Network Shared Data: This is derived from the cell tower using “triangulation.” This is also quite accurate.

3. User Supplied Data: e.g. when a user provides his zip code when registering for a site or service.

4. IP address: This can vary from very accurate to way-off. An example of an accurate IP address would be a local wifi network, such as a Starbucks Coffee shop or lounge). However, when the IP lookup uses the Mobile Carrier’s IP address, then we get inaccurate locations.

Page 28: Restaurants To Go: Mealtime Goes Mobile
Page 29: Restaurants To Go: Mealtime Goes Mobile

Thank you for attending!

Please contact with any questions.

Brad Bierman 610.994.1853 [email protected]