Response to FREDERICKSBURG CITY PUBLIC SCHOOLS · Response to Fredericksburg City Public Schools...

Response to Fredericksburg City Public Schools RFP Fiber WAN RFP # 201702-001

Response to FREDERICKSBURG CITY PUBLIC SCHOOLS RFP Fiber WAN RFP # 201702-001 3/13/2017

Cox Virginia Telcom, L.L.C. dba Cox Business, on behalf of itself and its affiliate, CoxCom, LLC (collectively “Cox Business”) is responding to Fredericksburg City Public Schools

Purchasing Request for Proposal Fiber WAN RFP # 201702-001

. REDACTED Brandon Thalman Cox Business Account Executive 2 (540) 374-8536

1310 Belman Rd. Fredericksburg, VA 22401


3/13/2017 Michael George Fredericksburg City Public Schools 817 Princess Anne Street Fredericksburg, Virginia 22401

Subject: Fiber WAN RFP # 201702-001

Dear Michael George:

Technology, for the sake of technology, is of little value. After meeting with Fredericksburg City Public Schools (FCPS), Cox Virginia Telcom, L.L.C., on behalf of itself and its affiliate, CoxCom, LLC (collectively, “Cox Business” or “Cox”) understands your communication solution’s need to serve an end purpose and provide inherent value. We understand your business objectives and will deliver the relevant solutions you need:

• Provide a secure, reliable, efficient, and cost effective WAN. Resulting in a reliable and stabile FCPS WAN resource.

• An expert in dealing with changing technologies. • Compliance with USAC procedures.

If selected as your communications partner, Cox will implement the services selected from this RFP in accordance with the terms of our final agreement. We will continue to consult with you on solutions for your communications needs and will regularly bring new ideas to the table. Our goal is to ensure you not only benefit from Cox’s technical expertise, but also from our innovative approaches to support your internal and external communications, enhance your business operations and improve your efficiency.

Cox is diversified in many different technologies to accommodate your needs. We provide high speed transport services, telephone, Internet and video over our proprietary, nationwide IP network. Our attached proposal describes the solution set we have designed for FCPS. Specifically, we recommend the following:

• Option 1: Cox MPLS IP-VPN or • Option 2: Cox Dark Fiber Leased Solution; or • Option 3: Self-Provisioned Fiber (“Cox Dark Fiber Construction Service”) With Cox, you get the advantage of responsive, onsite expertise combined with substantial resources from the nation’s third largest cable entertainment and broadband services provider. We have been in the telecommunications industry for 50 years. Many outstanding features distinguish Cox in the marketplace, but we like to celebrate our entrepreneurial spirit, our commitment to education and our dedication to the communities we serve.

Thank you for inviting Cox to propose customized, value-added solutions for FCPS. We believe the attached response meets or exceeds all of the requirements defined in your RFP. Nevertheless, we will gladly address any remaining questions or clarifications and look forward to moving forward in your selection process.

Sincerely,

Brandon Thalman Cox Business Account Executive 2 (540) 374-8536

Cox Business RFP # 201702-001 6


Table of Contents

C. Project team overview: __________________________________________________7

D. Resumes: ____________________________________________________________8

E. Organizational Chart: ___________________________________________________8

F. Firm’s Capabilities: ____________________________________________________9

G. Relevant Projects: ____________________________________________________12

H. Project Management: __________________________________________________13

I. References: __________________________________________________________14

J. SCC Identification: ____________________________________________________15

K. Attachment C: _______________________________________________________15

L. W-9 Form: __________________________________________________________15

ATTACHMENT C ______________________________________________________17

ATTACHMENT D: Cox Project Schedule ___________________________________19

ATTACHMENT E: Cox SLA _____________________________________________21

ATTACHMENT F: Cox Clarifications and Exceptions _________________________24

ATTACHMENT G: COX RESPONSE TO SCOPE OF WORK / SERVICES AND SECTIONS ____________________________________________________________47

ATTACHMENT H: COX RESUMES ______________________________________57

ATTACHMENT I: COX LICENSES AND CERTIFICATIONS _________________57

ATTACHMENT J: COX TECHNICAL SOLUTION AND DIAGRAMS __________65

ATTACHMENT 2, COST SUMMARY INTERNET ACCESS SERVICES _________67



C. Project team overview: The overview shall include a description of the personnel and consultant(s), if any, to be assigned to the project, their duties and the office location of personnel and consultants. The project team overview shall indicate the office location where management of the project will occur and the location from which the majority of the staff resources will be provided. Cox Response: Cox Business account management structure is based on a knowledgeable sales and sales engineering team assigned to Fredericksburg City Public Schools (FCPS) for the duration of the project. Cox has a large, local support organization including project management, installation techs, operations, engineering, and monitoring teams to design and implement the services as ordered, and maintain the services after the installation is complete. In addition, our National Support Center (NSC) provides support 24/7/365. Cox Business will enable a veteran account team to service the account. FCPS will be assigned the following account team members for transition / on-going customer support:

Team Member Duty Cox Location Brandon Thalman * Account Executive 2 Fredericksburg Office David Veasey Sales Manager Fredericksburg Office Bob Deckard Sales Director Herndon Office Tim Hinson CB Vice President Herndon Office David Lynch * Sales Engineer Fredericksburg Office Joe Toth CB Engineering Manager Herndon Office Jonathan Forbes* Legal / Contract Administration Atlanta Office Susan Michalski Senior Project Manager (Transition

Project Manager) Hampton Roads Office

Shanna Williams* Revenue Assurance Analyst II (Billing) Hampton Roads Office John Evans Revenue Assurance Manager Hampton Roads Office Engineering & Designers Engineering and Designing Activities VA Statewide Offices Monique Caporuscio / Team

Order Management and Scheduling Herndon Office

Field Operation Techs Installations / Testing / Trouble Resolution

Springfield / Fredericksburg Offices

Outside Plant Construction / Planners

Fiber planning and installations Springfield Office

Network Operations Center (NOC)

Network Operation Monitoring Atlanta, Hampton Roads Virginia, Omaha and Phoenix Offices

National Support Center Customer Support Rhode Island, Oklahoma, and Nevada Offices

*Cox Team directly supporting FCPS.



D. Resumes: Resumes of key personnel for the firm and the consultant(s) to be assigned to the project. A maximum of one (1) page per individual resume. Cox Response: See Attachment H: Cox Resumes. E. Organizational Chart: The project team organizational chart shall indicate the project manager. Cox Response: Cox distributes resources between our main headquarters in Atlanta, GA and the local markets we serve. This allows Cox to provide Fredericksburg City Public Schools (FCPS) with timely information to make key decisions. It also offers FCPS highly specialized resources, capabilities and standardized processes from our centralized management. Our central offices include strong vendor support agreements and service level agreements with major equipment suppliers currently deployed to support FCPS. Local Virginia Team Organizational Chart:



F. Firm’s Capabilities: Description of the firm’s capabilities and any other consultant’s capabilities (maximum of three [3] pages).

Knowing the integral role telecom/WAN services play at Fredericksburg City Public Schools (FCPS), Cox offers this comprehensive proposal for Cox Business IP VPN (Lit-Fiber) and Cox Dark Fiber (Self-Provisioned or Leased). The proposal clearly describes Cox’s expertise and ability to meet your technology goals and customer service needs. It demonstrates our appreciation for how Cox can positively affect your operation. We have a good understanding of FCPS’s highest priority objectives to secure the most reliable, efficient and cost effective WAN solution for FCPS and remain in compliance with all rules, regulations, filing and application procedures and deadlines of the Universal Service Administrative Company (USAC).

Cox has a long history of providing telecommunication and WAN services. Cox an incumbent provider to FCPS. As well, we serve the Hampton Roads, Fairfax, and Roanoke regions of the Commonwealth of Virginia covering City, State, and Federal offices, schools, libraries, local businesses and residential customers. We’ve made significant investments in fiber optic cable for commercial, government and residential locations in the city. Cox owns and maintains all of the equipment. Our local presence, experience and existing fiber optic infrastructure lets us give FCPS the best combination of solutions. Our local network control and support provides rapid response to any service interruption. Our award-winning customer support and logical pricing structure leverage our significant investment in a highly scalable, highly available and reliable portfolio of solutions. Cox is a licensed CLEC (Competitive Local Exchange Carrier-T-364b Local, TT43-A LD, and docket number PUC-1997-00137) with access to utility easements and public right-of-ways.

Cox Virginia SCC: S261260 Cox SPIN: 143000013.

See Attachment I: Cox Licenses and Certifications. Cox can provide, upon request, a copy of our City of Fredericksburg Cable Franchise agreement.

Cox Virginia

Cox Business has provided commercial telephony to local business, industry and government since 1993. Over the last five years, Cox has invested more than $1 billion in Virginia through infrastructure upgrades. This includes more than 14,000 miles of fiber-optic and HFC cable delivering video, phone and high-speed Internet service. Additionally, Cox maintains 670,000 Virginia customer relationships and employs over 2,200 residents, contributing $35M annually to the local economy. Unlike most LECs (Local Exchange Carriers), Cox maintains significant control and local support. Cox allows you to make key decisions in network expansion and pricing; and we offer unique solutions that will benefit FCPS. We offer efficient network planning and dedicated bandwidth in most locations.

Our primary vertical markets include healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations. According to Vertical Systems Group, Cox Business is one of the largest providers of business Ethernet services in the U.S., based on customer ports.



Cox’s fiber-optic network infrastructure is based on a ring-in-ring architecture for high standards of business continuity and network survivability. Cox also provides redundancy of network elements and geographic diverse routing over our backbone for superior, reliable service during critical situations like natural disasters. Most local access loops are single threaded or provided over collapsed rings as a standard, cost efficient design. High availability with local access in diverse rings and dual-points of local entry are an added cost option.

Broadband Network

Cox Solutions

The Cox solution is based on providing the bandwidth solution for each location outlined in the RFP. We will use our ringed fiber optic backbone in and around FCPS for connectivity, as well as management and support of all new locations. We will establish new construction locations via laterals and sub-rings off existing rings. With our solution, speed of delivery to new locations would be rapid. For additional scalable bandwidth and pricing options, Cox is providing solutions options (Supplemental Pricing) in ATTACHMENT 2, COST SUMMARY INTERNET ACCESS SERVICES. Cox MPLS IP-VPN Cox MPLS IP-VPN gives FCPS significant control of the network you buy from us, without presenting a negative effect on your own network. IP-VPN creates a private network that connects your multiple buildings or locations so you can exchange the most sensitive data worry-free. The service offers the performance, reliability and security of Private Line with the scalability and



flexibility of an IP network. It prioritizes Voice (VoIP) and video conferencing as the highest priority (real time), followed by data transport and then Internet between locations. Cox MPLS IP-VPN leverages many existing network assets (e.g., routers, switches, fiber, coax) to create a Virtual Private Network (VPN) that supports the private exchange of customer-generated Internet Protocol (IP) packets, the de-facto Layer 3 protocol. With Cox MPLS IP-VPN, your business receives our highly resilient, self-healing, nationwide Multi-Protocol Label Switching (MPLS)-based IP-VPN network. With the power of MPLS technology, you receive the trusted performance, reliability and security of a private line with the scalability and flexibility of an IP network. It’s turnkey and provides you with fast, secure access regardless of your location. The Cox Business portal (MyAccount) offers MPLS IP-VPN customers an easy, familiar interface for the monitoring of key core network performance metrics, including Initial Performance Reporting and Network Visibility. Cox Dark Fiber Leased Solution

Cox Dark Fiber Leased Solution provides leased, dedicated facilities between custom locations, datacenters and other locations dedicated to your network and is an alternative to Ethernet, DWDM and other data transport services offered by Cox and other service providers. This solution offers you total control and flexibility over your network equipment termination choices where dedicated fibers are preferred in lieu of shared or dedicated bandwidth such as dedicated light waves. The service is efficient for customers that have the staffing and technical capabilities to self-manage networks, secure equipment and manage software/firmware upgrades on a regular basis. Dark fiber leasing may be a preferred option when dedicated interconnections of bandwidths are anticipated to exceed common carrier network equipment thresholds (i.e.10Gbps to 100Gbps) and when terminated locations are expected to remain stable over the next 7 to 20 years. Separate fiber strands are typically leased within Cox network fiber sheaths and conduit when possible. As such, leased fiber strands receive the same attention to maintenance and support as other critical Cox network facilities. In some cases, depending on locations, Cox may need to construct new fiber optic facilities to your specific locations. As an option, diverse routes with dual points of entry may be included for business continuity and separation from other networks facilities with dedicated fiber pairs. Cox Dark Fiber Leased Solution eliminates customer requirements to apply for government permits, utility easement access, subcontracting, and/or the coordinating of buried and/or aerial fiber. The simplicity of the Cox Dark Fiber Leased Solution means less complexity when connecting locations together for high capacity exchange of information for integrated data, voice and video communications. Cox maintains local staff in each market we serve trained for rapid deployment of fiber splicing and facilities replacement in the event of a major disruption of service. Many dark fiber providers must subcontract or dispatch from other locations qualified staff to support maintenance and repair of facilities. Cox is local, with dedicated staff and maintains significant business relationships in your local area.

Cox Business RFP # 201702-001 – Proprietary and Confidential 12


G. Relevant Projects: G. Recent relevant projects performed by individuals who will be assigned to work this project, with project locations, and original and final engineering costs; and, names, titles and phone numbers of contact persons. Include at least five (5) municipal references.

Per 2.6 Confidentiality Cox Response: Per 2.6 Confidentiality Cox identifies the following as confidential due to proprietary reasons. • G. Relevant Projects. • Section I: References.



H. Project Management: H. Demonstrated capacity to effectively control project costs and accomplish work in a timely manner. Describe the organizational structure and project approach that will be used to manage and design projects.

Cox Response: Cox Business account management structure is based on a knowledgeable sales and sales engineering team assigned to Fredericksburg City Public Schools (FCPS). Cox has a large, local support organization including project management, installation techs, operations, engineering, and monitoring teams to design and implement the services as ordered, and maintain the services after the installation is complete. In addition, our National Support Center (NSC) provides support 24/7/365. Recognizing the complexity and risks associated with performing diverse operations, we overcome those challenges with a focused and dynamic Transition Management Plan (TMP). This plan applies proven techniques to all functional areas impacted by the transition to ensure a smooth and on schedule transition. Cox assigns a Project Manager (PM) to work with FCPS as a Point of Contact (POC). The PM and the FCPS POC will work together to ensure a sound implementation. Cox will interface with designated customer counterparts for identification and resolution of issues. This will provide an opportunity for FCPS to offer input regarding the TMP. Planning Phase The Planning Phase consists of the tasks and activities necessary to confirm the project plan, assign team members with roles and responsibilities, establish communications and escalation procedures, and prepare for the project tracking and management of the overall transition. This phase includes the steps necessary to initiate and forge the ongoing relationship between Cox and the designated customer’s POCs for each task order. Preparation Phase The Preparation Phase consists of the tasks and activities necessary to ready toolsets, processes, and personnel for the implementation of the transition. During this phase, a detailed review of all processes and toolsets is conducted, and modifications required meeting the end users requirements are fully documented, verified and planned. Implementation/Cutover Phase The Implementation/Cutover Phase consists of the tasks and activities necessary to install, test and activate the required services. During the Implementation Phase, emphasis is placed on installation and testing. Emphasis on installation ensures all requested services are installed in the least disruptive manner, thereby successfully transitioning services from the incumbent to the Cox network. Testing is conducted at key points to verify all service levels are satisfied and can be maintained. Change Management Preparation: Cox will create and adhere to schedules as agreed upon in planning and implementation. All changes to the schedule must be received by the Project Manager in written form (Email is acceptable) from an authorized FCPS representative. If there are any changes to the migration, transition or scope of work, Cox will work with FCPS to assess and determine needed changes and project impact.

See Attachment D: Cox Project Schedule as required by 1.8 Project Schedule.

See Attachment J: Cox Technical Solution and Diagrams.



I. References: Provide the current name, address, and telephone number of three (3) references the Offeror has served in a similar capacity either currently or in the past three (3) years that are similar in size and scope to the requirements of this RFP. Indicate the Scope of Services provided to each reference. 2.6 Confidentiality Cox Response: Per 2.6 Confidentiality Cox identifies the following as confidential due to proprietary reasons. • I: References.



J. SCC Identification: J. Each Offeror shall submit proof Authority to Conduct Business in the Commonwealth (SCC Identification Number). All SCC Identification numbers will be verified by Fredericksburg City Schools or the City of Fredericksburg prior to proposal acceptance and consideration for award. Cox Response: Cox Virginia SCC: S261260. See Attachment I: Cox Licenses and Certifications.

K. Attachment C: Must be completed and returned with the proposal for consideration. Any proposals submitted without this form will be rejected. Cox Response: See Attachment C. L. W-9 Form: Each Offeror shall submit a completed W-9 form with their proposal in the event of contract award. This information is required in order to issue purchase orders and payments to your firm. A copy of this form can be downloaded from http://www.irs.gov/pub/irs-pdf/fw9.pdf.

Cox Response: See Attachment I: Cox Licenses and Certifications.

Cox Business RFP # 201702-001


ATTACHMENT C

FREDERICKSBURG CITY PUBLIC SCHOOLS CONTRACTOR CERTIFICATION RELATING TO BACKGROUND CHECKS

I, Steve Rowley_________________________________, Executive Vice President, Cox Business of/for [Name] [Title]

Cox Virginia Telcom, LLC dba Cox Business, certify to the Fredericksburg City Public School [Contractor]

Board that, to the best of my knowledge as of the date below, no representative, employee, or subcontractor of Cox Virginia Telcom, LLC dba Cox Business

who will Provide goods and services [Contractor] under this Agreement, and who will have direct contact with students on school property during regular school hours or during school-sponsored activities, has been convicted of a felony involving the sexual molestation or physical or sexual abuse or rape of a child.

Executive Vice President, Cox Business [Title]

Cox Virginia Telcom, LLC dba Cox Business [Contractor]


ATTACHMENT D: Cox Project Schedule



ATTACHMENT E: Cox SLA Cox –MPLS IP-VPN Service Level Agreement

I. Scope. This Service Level Agreement (“SLA”) is incorporated into the Commercial Services Agreement or Master Services Agreement (“Agreement”) by and between CoxCom, LLC d/b/a Cox Business (“Cox”) and the Customer identified therein. Cox shall endeavor to meet the performance standards and service levels set forth in this SLA with respect to the Cox MPLS IP-VPN Service (“Services”) provided to the Customer. To qualify for any credits below, Customer must call in to Cox to request a credit within thirty (30) calendar days of the applicable event. A. Service Availability. Service Availability is defined by Cox as the ability to send or receive IP Packets via a given IP-VPN Port. An IP-VPN Port shall be available for use by Customer as defined in Section D with respect to the core Cox IP-VPN network, excluding the access to the IP-VPN network (“Service Availability”). This parameter is calculated by dividing the number of minutes a Port is available for Customer’s use by the total number of minutes in any calendar month and multiplying by one hundred (100). Unavailability of the Services due to the reasons or causes set forth in Section IV of this SLA shall not be included in determining whether Cox has met the applicable performance standard for Service Availability. For example, if a Port experiences an outage for one (1) day due to a Force Majeure event, and otherwise experiences no other outage or Service Interruption during the applicable month, Cox will be deemed to have met the Service Availability performance standard. 1. Service Interruption. A Service Interruption or an outage in Services is not a Default under the Agreement, but may entitle Customer to credits as provided in this SLA in the event the Service Availability parameter has not been met. A Service Interruption is an interruption of a Port (“Affected Port”) that results in the total disruption of the Services delivered over the Affected Port. A Service Interruption period begins when Customer makes a Trouble Report (as defined below) to Cox's Network Operations Center (“NOC”) under the methods and procedures set forth in Section II of this SLA and ends when Cox restores the Services to Customer. 2. Service Interruption Credits. A Credit Allowance will be applicable in any month during the term of the Agreement when there is a Service Interruption that qualifies for a credit allowance. The Credit Allowance shall be the applicable credit, identified in the table below, of the monthly recurring charges (“MRC”) associated with the Affected Port. The Credit Allowance will not include credits for any Ports determined to be in good working order. The amount of the Credit Allowance shall be as follows:

Services Interruption Length Credit

≥ 30 min. to < 4 hours 5% of MRC

≥ 4 hours to < 8 hours 10% of MRC



≥ 24 hours 25% of MRC

B. Chronic Outage. If three (3) times during a thirty (30) consecutive day period, a Port experiences a Service Interruption for a period greater than eight (8) consecutive hours, (“Chronic Outage”) other than as a result of the causes set forth in Section IV below, Customer may terminate the Affected Port without charge or payment of any termination charges otherwise provided in the Agreement; provided Customer complies with the notification process described in this Section I (B). Within thirty (30) days of the occurrence of the 3rd Chronic Outage, Customer shall notify Cox in writing of its election to terminate the Affected Port and the Affected Port shall terminate upon Cox's receipt of such notice. If Customer fails to notify Cox within thirty (30) days of the 3rd Chronic Outage, of its intent to terminate, then Customer shall be deemed to have waived its right to terminate the Affected Port under this Section I(B) until the occurrence of a subsequent Chronic Outage, if any. Upon termination under this Section I(B), neither party shall have any further rights, obligations, or liabilities to the other party, except those accrued through the termination date, and that expressly survive termination of this Agreement. C. Service Quality. Service Quality is defined by Cox as the measurement of network performance characteristics which include Latency, Data Delivery Ratio and Jitter. Service Quality is influenced by both the distance classification of the offering and the Class of Service (CoS) selected and are measured for the core network (Provider Edge Router-to-Provider Edge Router). 1. IP-VPN Latency. IP-VPN Latency, as it relates to the Services, is a measure of Cox network-wide delay within a given region, and is defined by Cox as the average interval of time it takes during the applicable calendar month for test packets of data to travel between selected pairs of Cox network nodes within a given region. Specifically, the time required for test packets to travel from one Cox network node in a pair to another and back is measured for selected pairs of Cox network nodes in a given region over the month, and the measurements averaged to derive IP-VPN Latency. 2. IP-VPN Data Delivery Ratio. IP-VPN Data Delivery Ratio, as it relates to the Services, is defined by Cox as the average data delivery percentage for a given calendar month for all selected pairs of Cox network nodes in a given region calculated by dividing data received by data delivered and multiplying by 100; data delivered is the number of test packets of data delivered in a given calendar month by Cox to an ingress router at a Cox network node in the given region for delivery to an egress router at another specific Cox network node in the region; data received is the number of such test packets of data that are actually received by the egress router at the other Cox network node in the region. 3. IP-VPN Jitter. IP-VPN Jitter, as it relates to the Services, is a measure of the Cox network-wide IP packet delay variation within a given region during a given calendar month, and is defined by Cox as the average difference in the interval of time it takes during a given calendar month for selected pairs of test packets of data in data streams to travel between pairs of Cox network nodes in a given region. Specifically, the difference in time it takes a selected pair of test packets in a data stream to travel from one Cox network node in a pair to another is measured for selected pairs of Cox network nodes in a given region over the month, and the measurements averaged to derive IP-VPN Jitter.



D. Service Quality Objectives Table. The following table sets forth Cox IP-VPN Core Network Objectives for Service Availability, Data Delivery, Latency and Jitter for five (5) regional classifications based upon Class of Service (“CoS”):

II. Trouble Reports. Cox shall maintain a twenty-four (24) hour, seven (7) day a week point-of-contact for Customers to report Service troubles, outages or Service Interruptions. Customer shall call Trouble Reports to the telephone number provided by Customer’s local market sales representative. A “Trouble Report” means any report made by Customer relating to the Services or the equipment provided by Cox. A. Service Response and Resolution. In the event Cox receives a Trouble Report from Customer, Cox will initiate action to clear the trouble within thirty (30) minutes. If the Trouble Report is the result of an electronic component failure, the maximum restoration time is four (4) hours. If the Trouble Report is the result of a fiber optic cable failure, the maximum restoration time is eight (8) hours. III. Service Installation Intervals. Service Installation and Availability. Cox shall install, provision and make available the Services for Customer’s use within ten (10) business days of the Committed Service Date communicated by Cox to Customer. Service availability shall mean that Cox has completed its obligations to install the Cox equipment and facilities set forth in the Agreement necessary to provide Customer the Services. 1. Installation Credit. Cox shall provide Customer with an Installation Delay Credit if the Services are not available for Customer’s use within ten (10) business days of the installation date communicated by Cox, to the Customer, at the time of contract signing. In this event, the credit allowance shall consist of one hundred

percent (100%) off the standard nonrecurring charge (“NRC”) billed of that portion of the Service which was unavailable. This Installation Delay Credit shall apply only to Cox standard NRCs and shall not apply to construction or other non-standard charges billed to Customer that are associated with providing Services to Customer. 2. Exceptions to Installation Delay Credits. Installation Delay Credits shall not be provided for Installation Delays (i) caused by or requested by Customer, its employees, agents or subcontractors; (ii) due to inability of Cox to access Customer’s premises due to restrictions by Customer’s landlord or property owner; (iii) due to the public utility company restricting Cox’s access to necessary conduits or wiring in Customer’s building or property; or (iv) due to Force Majeure events. IV. Exceptions to Credit Allowance. Credit Allowances shall not be provided for any failures to meet the SLAs specified herein: (i) caused by Customer, its employees, agents or subcontractors; (ii) due to failure of power or other equipment provided by Customer or the public utility company supplying power to Cox or Customer; (iii) during any period in which Cox is not allowed access to the premises of Customer to access Cox equipment; (iv) due to scheduled maintenance and repair; (v) caused by or due to violations of the Cox Acceptable Use Policy (data customers); (vi) caused by a loss of service or failure of the Customer’s internal wiring or other customer equipment; or (vii) due to Force Majeure events. For purposes of this SLA, Force Majeure shall mean (i) third party cable cuts, acts of God, fire, flood, or other natural disaster; (ii) laws, orders, rules, regulations, directions, or actions of governmental authorities having jurisdiction over the Services; (iii) any civil or military action including national emergencies, riots, war, civil insurrections or terrorist attacks; (iv) taking by condemnation or eminent domain of a party’s facilities or equipment; (v) strikes or labor disputes; (vi) fuel or energy shortages; or (vii) delays in obtaining permits or other approvals from governmental authorities for construction or Services provisioning. V. Limitations. With respect to all credits under this SLA, no credits shall be issued if: (i) Customer is in breach of its Agreement with Cox; (ii) Customer has a past due balance with Cox under the Agreement; or (iii) Customer is otherwise not in good financial standing with Cox. In addition, in any calendar month, customer’s combined credits for Service Interruptions will be no more than one MRC for Cox IP-VPN Service. All credits are exclusive of any applicable taxes or fees charged to the Customer or collected by Cox. All claims for credit allowances must be initiated by the Customer and are subject to review and verification by Cox. Cox reserves the right to change or modify the program rules and regulations at any time without notice.

Distance Classification Class of Service Service Availability Data Delivery Ratio Latency Jitter

Real Time CoS 10 ms. 1 ms.

Interactive CoS 12 ms. 2 ms.

Priority Data CoS 16 ms. 3 ms.

Best Effort CoS 20 ms. N/A

















IP‐VPN Core Network Objectives

Cox National: 1,501‐5,000

Fiber Route Miles99.990% 99.985%

99.99%

Cox Regional: 151‐400

Fiber Route Miles99.995% 99.99%

Cox Super‐Regional: 401‐

750 Fiber Route Miles99.995% 99.99%

Cox Metro: Up to 150

Fiber Route Miles99.995%

Cox Subnational: 751‐

1,500 Fiber Route Miles99.995% 99.99%



DARK FIBER LEASED REPAIR SERVICE LEVEL AGREEMENT I. Scope. This Service Level Agreement (“SLA”) is incorporated into the Fredericksburg City Public Schools Agreement (“Agreement”) by and between CoxCom, LLC d/b/a Cox Business (“Cox”) and the Customer identified therein. To qualify for any credits below, Customer must call in to Cox to request a credit within thirty (30) calendar days of the applicable event. Cox is leasing to Customer certain fiber optic communication fibers (“Leased Fibers”) on a route between certain points as more specifically described in the Agreement. Customer shall provide, at its sole expense, all optronic (opto-electrical), electronic or optical equipment or materials, facilities or other equipment (“Customer Equipment”) required to use the Leased Fibers for transmission of communication services and further Customer is solely responsible for any service provided over the Leased Fibers. Customer shall be solely responsible for maintenance and repair of Customer Equipment used in connection with the Leased Fibers. Cox shall have no obligation to repair or maintain any Customer Equipment. II. Trouble Reports. Cox shall maintain a twenty-four (24) hour, seven (7) day a week point-of-contact for Customer to report troubles or outages to the Leased Fibers. Customer shall call Trouble Reports to the telephone number provided by Customer’s local market sales representative. A “Trouble Report” means any report made by Customer relating to an outage or interruption to the Leased Fibers when said outage or interruption is Cox’s sole repair responsibility under the Agreement. Cox will make all good faith efforts to acknowledge the Trouble Report from Customer within thirty (30) minutes of receipt. III. Credit Allowances. A “Credit Allowance” will be given in any month during the Term of the Agreement if Cox fails to repair the Leased Fibers by the time stated below, subject to the Exceptions to Credit Allowance. The amount of the Credit Allowance is a percentage of the monthly recurring charge (“MRC”) for the affected Leased Fiber is as follows: Failure to Repair Credit




≥ 24 hours 20% of MRC

IV. Exceptions to Credit Allowance. Credit Allowances shall not be provided for failure to meet SLAs: (i) caused by Customer, its employees, agents or subcontractors; (ii) due to failure of Customer Equipment, power or other equipment provided by Customer or the public utility company to Cox or Customer; (iii) during any period in which Cox is not allowed access to the Leased Fibers and/or or premises of Customer to access the Cox demarcation point; (iv) due to scheduled maintenance and repair; (v) caused by a loss of service or failure of the Customer’s internal wiring or other Customer equipment; or (vi) due to Force Majeure events. For purposes of this SLA, Force Majeure shall mean (i) third party cable cuts, acts of God, fire, flood, or other natural disaster; (ii) laws, orders, rules, regulations, directions, or actions of governmental authorities having jurisdiction over the Leased Fibers; (iii) any civil or military action including national emergencies, riots, war, civil insurrections or terrorist attacks; (iv) taking by condemnation or eminent domain of a party’s facilities or equipment; (v) strikes or labor disputes; (vi) fuel or energy shortages or (vii) delays in obtaining permits or other approvals from governmental authorities for construction or Leased Fibers provisioning. V. Limitations. With respect to all Credit Allowances under this SLA, no Credit Allowances shall be issued if: (i) Customer is in breach of its Agreement with Cox; (ii) Customer has a past due balance with Cox under the Agreement; or (iii) Customer is otherwise not in good financial standing with Cox. In any calendar month, customer’s combined credits for the affected Leased Fibers will be no more than one (1) full MRC for the affected Leased Fibers. All credits are exclusive of any applicable taxes or fees charged to the Customer or collected by Cox. All claims for credit allowances are subject to review and verification by Cox. Cox reserves the right to change or modify the program rules and regulations of this SLA at any time without notice. For the avoidance of doubt, Cox and Customer agree that Customer’s sole and exclusive remedy for any interruptions, missed repair objectives, service degradations, or any other outages related to the Leased Fibers provided under the Agreement shall be the Credit Allowances set forth in this SLA.



ATTACHMENT F: Cox Clarifications and Exceptions Per Section 2.1 of the RFP, Cox indicates below its proposed comments and responses to certain identified provisions of the RFP. Cox also attaches its standard contract to its submission to the Fredericksburg City Public Schools (FCPS) which contains additional terms and conditions related to the service. Cox notes that some of the additional terms and conditions relate to concepts not covered by the RFP, but which are necessary to be covered so that the parties can have a complete contract. Those terms and conditions are proposed by Cox to be the additional commercial terms and conditions under which the FCPS and Cox will do business, recognizing that in the event of a conflict, the terms and conditions of the parties negotiated final agreement will take precedence. Cox’s standard contract is included in its proposal. Cox’s offer is subject to negotiation of a mutually acceptable final agreement. For each solution proposed by Cox in this RFP Response, Cox anticipates that FCPS will purchase such solution for all locations for the entire term of the final agreement. The pricing set forth in this RFP Response assumes FCPS will purchase one of the three proposed solutions for all locations, and not on a piecemeal basis. General Information 1.12 Termination Cox Response: As to termination for convenience, Cox agrees Fredericksburg City Public Schools (FCPS) may terminate the contract at any time by giving thirty (30) days written notice to Cox of such termination or negotiating with Cox an effective date of termination. However, due to the significant capital investment by Cox in providing the services, Cox shall be entitled to termination liabilities as described in Cox's standard terms and conditions due upon termination. As to termination for cause or nonperformance, Cox agrees FCPS may terminate if Cox materially fails to comply with the terms and/or conditions of the Agreement, provided that FCPS shall first give Cox at least thirty (30) days written notice and right to cure prior to any termination for default or cause. If within thirty (30) days after receipt of such written notice, Cox shall have corrected such failure or, in the case of failure which cannot be corrected in thirty (30) days, begun in good faith to correct such failure and thereafter proceeded diligently to complete such correction, then there shall be no right to terminate for default or cause. Cox shall not be liable for any issues caused by a force majeure event, delays due to FCPS or its agents, or any issues from causes beyond Cox's reasonable control. As to termination due to unavailability of funding, Cox agrees FCPS may terminate the contract due to loss of E-Rate or other required funding upon at least thirty (30) days written notice, with the following clarifications: Prior to terminating services due to loss of funding, FCPS must have taken all actions necessary to obtain adequate appropriations or funding and despite those best efforts, funding is not available. FCPS may only terminate those services in which funding is lost, and the loss of funding for some services shall not render the whole contract subject to termination. Termination of the contract shall not be permitted for loss of funding caused by the negligence or mistake of FCPS. This funding-out provision shall not be construed so as to permit FCPS to terminate the Agreement in order to acquire similar equipment, material, supplies or services from another party. FCPS will make reasonable efforts to secure such funds.



1.13 Contractual Disputes Cox Response: Cox agrees to make good faith efforts to submit any claims within ten (10) calendar days where it is reasonable, however both parties shall reserve all rights and remedies each has under law regarding the filing of any claims or raising any contractual disputes. Section 2 – Proposal Requirements 2.6 Confidentiality Cox Response: Per 2.6 Confidentiality Cox identifies the following as confidential due to proprietary reasons.

• G. Relevant Projects. • Attachment H: Cox Resumes. • I: References. • Attachment J: Cox Technical Solution and Diagrams.

2.7 STATEMENT OF QUALIFICATIONS SUBMITTAL CONTENTS: Cox Response: As of the date of this RFP Response, Cox does not intend to use any subcontractors for the work described in this RFP Response. In the event that Cox does decide to use subcontractors for the work described in this RFP Response in the future, Cox will notify FCPS in writing. Section 3 - Selection of a Contractor 3.6 Ownership of Documents Cox Response: Cox agrees as to any documents submitted as part of the RFP process. Cox further clarifies that any resulting service contract is for services only and no intellectual property is intended to be conceived or developed under this contract. Cox also clarifies that the design of the services and its network, as well as any other pre-existing or newly developed intellectual property of Cox created during the term shall remain the sole property of Cox. 3.8 Contract Development Cox Response: As to the last paragraph, Cox agrees that other public bodies may purchase services from Cox under the terms of the contract as consented to by Cox in writing on an individual case basis with each prospective customer. 3.12 Insurance Cox Response: Cox agrees with the following edits: The professional liability insurance in subsection C(2) is not applicable. “Material” should be added in the first sentence as follows: “No material change, cancellation …”. Attachment A – 1.6 Scope of Work Vendor Qualifications\Responsibilities: The Vendor shall protect all buildings, furniture, equipment, personal items, trees, shrubs, lawns and all landscaping on school property from damage. Any damaged property shall be repaired or replaced at the Vendor’s expense. Labor shall include all restoration (leveling, sodding) of grounds broken up during the installation of this network. Cox Response: Cox agrees to protect all buildings, furniture, equipment, personal items, trees, shrubs, lawns and all landscaping on school property from damage for areas under Cox’s sole control during construction. Any damaged property caused by Cox’s negligence will be repaired or replaced at the Cox’s expense.



All Vendors submitting a bid are responsible for understanding USAC and FCC E-Rate eligibility rules and are required to identify any costs, fees, products, or proposed uses that do meet the rules of eligibility for E-Rate funding and should be filed as ineligible fees/charges. Cox Response: Please note that the final determination of whether a service is eligible or ineligible is solely in the hands of USAC and Cox makes no representation that funding is guaranteed. Vendor must have employed on staff, a minimum of two Cisco Certified Networking Professionals (CCNP) or equivalent. Cox Response: As an incumbent provider of services, Cox has the qualifications and long term experience with provisioning services and support for Fredericksburg City Public Schools (FCPS). For the State of Virginia, Cox Engineers are located across the state in 3 market areas. They are located locally in our Northern Virginia offices, two Cox Roanoke offices and in our Hampton Roads offices. Additionally the Cox Virginia Team is supplemented by resources from our Cox Atlanta offices. See Attachment I: Cox Licenses and Certifications.

Instructions to Bidders A. INTENT: Cox Response: For purposes of this RFP Response, Cox expects that the initial term of the final agreement between Cox and FCPS will be at least Three (3) years with an option to renew for Two (2) additional One (1) year periods. E. Site Additions/Deletions Cox Response: Cox agrees to work with Fredericksburg City Public Schools (FCPS) in good faith to add sites, upgrade services, or delete services from sites. However, any changes to the services or the contract are subject to the mutual written agreement of the parties. J. PERFORMANCE MEASUREMENT: Cox Response: Cox submits a robust Service Level Agreement which will govern for the applicable service.

Bid Specifications

Wide Area Network (WAN)

Availability of Service: Cox Response: Cox submits a robust Service Level Agreement which will govern for the applicable service. MAINTENANCE SPECIFICATIONS AND REQUIREMENTS. Scheduling; Response Parameters and Requirements. Cox Response: Cox submits a robust Service Level Agreement which will govern for the applicable service.



FCPS’ Sample Proposed GOODS AND/OR SERVICES AGREEMENT NUMBER: 201702-001 2.0 Scope of Services Cox Response: Cox agrees subject to its proposal. GENERAL TERMS AND CONDITIONS I.3 Compliance with Laws Cox Response: Cox complies with all applicable laws. 1.7 Drug-Free Workplace Cox Response: Cox does have a drug-free workplace policy and is happy to provide the details of such policy to FCPS upon request. In the event of any conflict between Section 1.7 and the Cox drug-free workplace policy, the Cox drug-free workplace policy shall control. I.10 Quality Control and Inspection Cox Response: Cox agrees to the extent applicable to a service contract. The services are as ordered by Fredericksburg City Public Schools (FCPS). I.11 Deliveries Cox Response: Cox refers to its Service Level Agreement which provides service credits in the event of service interruptions. 1.14 Assignment and Set-Off Cox Response: Cox agrees except as to the ability for other schools to set-off amounts due to other schools. Each school contract is separate and independent. 1.15 Non-Infringement Cox Response: RESPONSE: Cox agrees to indemnify the Fredericksburg City Public Schools (FCPS) from and against any and all third party claims arising out of or in connection with a claim that the Cox services, when used within the scope of the contract, infringes, violates or misappropriates a valid third party patent, copyright or other proprietary right, provided that Cox is notified promptly in writing of the action by the FCPS. This section shall not apply to any claim arising out of use of the products and services in combination with other products and services not furnished by Cox or not previously approved by Cox, or to use in a manner not normally intended, or to any patent, copyright or trademark in which the FCPS or affiliate thereof, has a direct or indirect interest, or if the FCPS has not provided Cox with prompt notice, thereby prejudicing Cox’s right or ability to defend against same, and reasonable assistance necessary to defend the action. The foregoing states the entire liability of Cox for patent, copyright and trademark infringements by the products and services. 1.18 Indemnification Cox Response: Cox agrees to indemnify Fredericksburg City Public Schools (FCPS) against all third party claims for any physical injury to person or tangible property sustained by any person, firm, or corporation caused by any negligent act or intentional misconduct by Cox. Cox and/or its agents shall not be liable for damages for failure to furnish or interruption of any services, nor shall Cox or its agents be responsible for failure or errors in signal transmission, lost data, files or software damage regardless of the cause. Cox shall not be liable for damage to property or for injury to any person arising from the installation or removal of equipment unless caused by the negligence of Cox. Under no circumstances will Cox be liable for any indirect, incidental, special or consequential damages, including lost profits, arising from this agreement or its provision of the services.



1.19 Limitation of Liability Cox Response: Cox agrees that FCPS’ liability for payment for services is the amounts owed under the contract. Cox also agrees that both parties are not liable for indirect, incidental, consequential or special damages. However, Fredericksburg City Public Schools (FCPS) remains liable for its negligence and intentional misconduct. 1.20 Default Cox Response: As to termination for cause or nonperformance, Cox agrees Fredericksburg City Public Schools (FCPS) may terminate if Cox materially fails to comply with the terms and/or conditions of the Agreement, provided that FCPS shall first give Cox at least thirty (30) days written notice and right to cure prior to any termination for default or cause. If within thirty (30) days after receipt of such written notice, Cox shall have corrected such failure or, in the case of failure which cannot be corrected in thirty (30) days, begun in good faith to correct such failure and thereafter proceeded diligently to complete such correction, then there shall be no right to terminate for default or cause. Cox shall not be liable for any issues caused by a force majeure event, delays due to FCPS or its agents, or any issues from causes beyond Cox's reasonable control. Cox will work with FCPS in good faith at all times to make sure FCPS is fully satisfied with the services. However, Cox cannot agree to be liable for the cost of replacement services and said provision shall not apply. 1.21 Termination for the Convenience of Schools Cox Response: As to termination for convenience, Cox agrees Fredericksburg City Public Schools (FCPS) may terminate the contract at any time by giving thirty (30) days written notice to Cox of such termination or negotiating with Cox an effective date of termination. However, due to the significant capital investment by Cox in providing the services, Cox shall be entitled to termination liabilities from FCPS as described in Cox's standard terms and conditions due upon termination in the event FCPS terminates the final agreement without cause or if Cox terminates due to a breach of the agreement by FCPS. Additionally, if FCPS selects Cox to provide either the Cox Dark Fiber Leased Solution or the Cox Dark Fiber Construction Service, Cox will require early termination fee language to be included in the final agreement between the parties which Cox agrees to negotiate in good faith with FCPS. At a minimum, Cox will require FCPS to reimburse Cox for all costs incurred by Cox up to the date of such termination.

1.23 Ownership & Confidentiality of Goods and Services Cox Response: Cox notes that this is a service contract and no intellectual property is intended to be conceived or developed under this contract. Cox also clarifies that the design of the services and its network, as well as any other pre-existing or newly developed intellectual property of Cox created during the term shall remain the sole property of Cox. 1.24 Exclusivity of Services/Conflict of Interest Cox Response: This provision is not applicable. 1.27 Non-Appropriation Cox Response: As to termination due to unavailability of funding, Cox agrees Fredericksburg City Public Schools (FCPS) may terminate the contract due to loss of E-Rate or other required funding upon at least thirty (30) days written notice, with the following clarifications: Prior to terminating services due to loss of funding, FCPS must have taken all actions necessary to obtain adequate appropriations or funding and despite those best efforts, funding is not available. FCPS may only terminate those services in which funding is lost, and the loss of funding for some services shall not render the whole contract subject to termination. Termination of the contract shall not be permitted for loss of funding caused by the negligence or mistake of FCPS. This funding-out provision shall



not be construed so as to permit FCPS to terminate the Agreement in order to acquire similar equipment, material, supplies or services from another party. FCPS will make reasonable efforts to secure such funds. I.29 CERTIFICATION OF AUTHORITY TO TRANSACT BUSINESS IN THE COMMONWEALTH I certify that Cox Virginia Telcom, LLC dba Cox Business is authorized to transact business in the Commonwealth pursuant to Title 13.1 or Title 50 of the Virginia Code: Yes CONTRACTOR’S identification number issued by the SCC: S261260. See Attachment I: Cox Licenses and Certifications.

1.31 Anti-Trust Cox Response: Cox has no knowledge of any antitrust actions related to the services purchased or acquired by Fredericksburg City Public Schools (FCPS) nor anticipates any antitrust actions during the contract term. The parties retain any rights they have under law related to antitrust causes of action and do not convey, sell, assign, or transfer any of those rights even if they could under law. 1.32 Payment to Subcontractors Cox Response: Cox notes this provision is not tailored to a service contract. Cox has existing agreements in place with its common subcontractors with mutually agreed-upon payment provisions. Cox will pay its subcontractors as mutually agreed between Cox and its subcontractor(s). 1.37 Warranty Cox Response: Cox notes that the referenced warranty provision is not tailored to the type of services requested. To the extent that FCPS leases dark fiber from Cox under this contract, or engages Cox to perform Cox Dark Fiber Construction Service under this contract, Cox agrees to pass through any third party warranties that Cox has for such dark fiber services, to the extent that Cox is permitted by such third party to pass such warranties through to FCPS and such dark fiber materially fails to meet the minimum technical specifications for such dark fiber that have been agreed to by Cox and FCPS in the final agreement between the parties and such failure is not the result of any act or omission by FCPS or any of its agents, subcontractors or employees and is not the result of any force majeure event, inclement weather, natural disaster, act of vandalism, act of war, terrorist act, etc. Cox does not warrant anything that is outside the scope of its contract, nor does Cox warrant any damage to the dark fiber, or any portion of the dark fiber work caused by FCPS or any third party, or resulting from a force majeure event. Cox’s warranty obligations are conditioned on FCPS’s delivering notice of an alleged deficiency or defect within a reasonable time (not to exceed fifteen (15) days) after actual discovery thereof by FCPS. Cox makes no warranties or representations of any type concerning the integrity or performance of the dark fiber or the performance of any Cox service. In the event of any conflict between the RFP and the standard Cox terms and conditions proposed by Cox, Cox’s standard terms and conditions shall control. Cox is willing to negotiate in good faith a mutually acceptable warranty provision to be included in the final agreement between the parties. 1.38 Work Site Damages Cox Response: Cox agrees provided the damage is caused by Cox. 1.39 Warranty of Materials and Workmanship Cox Response: This provision is not tailored to a service contract. To the extent that FCPS leases dark fiber from Cox under this contract, or engages Cox to perform Cox Dark Fiber Construction Service under this contract, Cox agrees to pass through any third party warranties that Cox has for such dark fiber services, to the extent that Cox is permitted by such third party to pass such



warranties through to FCPS and such dark fiber materially fails to meet the minimum technical specifications for such dark fiber that have been agreed to by Cox and FCPS in the final agreement between the parties and such failure is not the result of any act or omission by FCPS or any of its agents, subcontractors or employees and is not the result of any force majeure event, inclement weather, natural disaster, act of vandalism, act of war, terrorist act, etc. Cox does not warrant anything that is outside the scope of its contract, nor does Cox warrant any damage to the dark fiber, or any portion of the dark fiber work caused by FCPS or any third party, or resulting from a force majeure event. Cox’s warranty obligations are conditioned on FCPS’s delivering notice of an alleged deficiency or defect within a reasonable time (not to exceed fifteen (15) days) after actual discovery thereof by FCPS. Cox makes no warranties or representations of any type concerning the integrity or performance of the dark fiber or the performance of any Cox service. In the event of any conflict between the RFP and the standard Cox terms and conditions proposed by Cox, Cox’s standard terms and conditions shall control. Cox is willing to negotiate in good faith a mutually acceptable warranty provision to be included in the final agreement between the parties. 1.42 Liquidated Damages, Furnish and Install Cox Response: Cox will make good faith efforts to turn-up services by the requested date noting that any turn-up date is subject to the actual date of award, final contract signature, and implementation schedule mutually agreed by the parties. Cox refers to its SLA which provides an installation delay service credit as the sole and exclusive remedy as provided in the SLA. 1.44 Price Escalation/De-Escalation Cox Response: Any price changes must be mutually agreed upon by the parties. No unilateral price changes will apply.



Option 1: Lit-Fiber Services

Commercial Services Agreement

__ / __ / 2017

Cox Account Rep: Cox System Address: Phone Number: Fax Number:

Customer Information Authorized Customer Representative Information

Legal Company Name: Full Name:

Street Address: Billing Contact:

City/State/Zip: Fax: Billing Address: Contact Number:

City/State/Zip: Email Address:

Cox Account #:

Taxes and Fees Not Included Service Description Quantity Unit

Price Term

(Months)

Service Charges Monthly Recurring One Time

Activation & Setup Fees

SAMPLE AGREEMENT – SERVICES TO BE COMPLETED BASED ON SCOPE OF AWARD

Totals:

Equipment Charges

Description Quantity Unit Price Total Fee

Special Conditions

Term. Notwithstanding anything to the contrary in this Agreement, Cox and Customer acknowledge that the initial term of this Agreement is three (3) year(s) beginning July 1, 2018 and ending June 30, 2021, with two (2) separate one-year renewal terms which may be exercised at any time upon mutual written agreement of the parties. Notwithstanding anything to the contrary contained in this Agreement, the auto renewal provisions set forth in the Service Terms do not apply. Upgrades. Customer may upgrade the Services or add new locations upon written request to Cox (and subject toCox’s written acceptance) at the listed bandwidth and corresponding prices stated in Exhibit “A”. Taxes and fees are additional and will be separately stated on Customer’s invoice. Promotion Details



By signing this Agreement, you represent that you are the authorized Customer representative and the information above is true and correct. This Agreement binds Customer to the terms and conditions attached to this Agreement (the “Service Terms”) and any other terms and conditions applicable to the Services set forth above, including without limitation, the Cox tariffs, Service Guides, State and Federal regulations, the General Terms located at http://ww2.cox.com/aboutus/policies/business-general-terms.cox, and the Cox Acceptable Use Policy (the “AUP”). Customer acknowledges receipt and acceptance of the Service Terms, the AUP and the General Terms by signing this Agreement. Customer acknowledges and accepts that Customer is solely responsible for protecting its network, equipment and the software through the use of firewalls, anti-virus and other security devices. Customer further acknowledges and accepts that Customer is solely responsible for fraudulent activity and related charges that result from Customer’s failure to protect its network, equipment and the software. This Agreement is subject to credit approval and Customer authorizes Cox to check credit. The prices above do not include applicable taxes, fees, assessments or surcharges which are additional and may change. This proposal is valid provided Customer signs and delivers this Agreement to Cox unchanged within thirty (30) days from the date above. By signing this Agreement, Customer acknowledges that if (i) the transport Service(s) (e.g. Private Line Type Services, Ethernet Services) cross state boundaries or (ii) at least 10% of traffic on said transport Service(s) is Interstate in nature or designated for Internet traffic, then the entire transport Service(s) is considered Interstate. Customer has reviewed the interstate/intrastate designation of the transport Service(s) listed in the Service Description above and attests that all such designations are correct. In addition to any other termination rights in this Agreement, Cox may terminate this Agreement without liability at any time prior to installation of Services or if Cox determines that Customer’s location is not reasonably serviceable according to Cox’s standard practices. If Customer terminates or decreases any Service that is part of a bundle offering, the remaining Service(s) shall be subject to price increases for the remaining Term. Each party may use electronic signature to sign this Agreement, provided the electronic signature method used by Customer is acceptable to Cox. “Acceptance” of the Agreement by Cox shall occur upon the earlier of (i) Cox’s countersignature of this Agreement or (ii) Cox’s installation of Service at Customer’s location. If Customer cancels this Agreement prior to installation of Service by Cox, Customer shall be liable for Cox’s costs incurred. If Cox Equipment is not returned to Cox after disconnection of Services, Customer shall be liable for the Cox Equipment costs. I acknowledge that I have read and understand the 911 disclosures in Section 2 of the Service Terms. To review Cox’s Internet Service Disclosures, please visit www.cox.com/internetdisclosures.

Customer Authorized Signature CoxCom, LLC dba Cox Business

Cox Virginia Telcom, LLC dba Cox Business Signature: Signature:

Print: Print:

Title Position: Title Position:

Date: Date:



This “Agreement” includes the terms and conditions (i) on the previous page or, if in the Cox Business e-commerce environment, as selected above (the “Cover Page”); (ii) on this page, including without limitation all policies and terms incorporated into this page (the “Service Terms”); and (iii) set forth at http://ww2.cox.com/aboutus/policies/business-general-terms.cox (the “General Terms”).

1. Tariffs/Service Guide If Customer is purchasing any Service that is regulated by the FCC or any State regulatory body (“Regulated Service”), then Customer’s use of such Regulated Service is subject to the regulations of the FCC and the regulatory body of the State in which the Customer location receiving the Regulated Service is located (which regulations are subject to change), as well as the rates, terms, and conditions contained in tariffs on file with State and Federal regulatory authorities. For States where the Regulated Service is de-tariffed, the Regulated Service is provided pursuant to the rates, terms and conditions for the Cox Service Guide for that State (the “SG”), which may be found at http://ww2.cox.com/business/voice/regulatory.cox and which terms are incorporated herein by reference. Cox may amend such tariffs and the SG and the Regulated Service shall be subject to such tariffs, or, if applicable, the SG, as amended. Customer must disclose to Cox if Customer intends to use the Regulated Services with payphone service. The tariffs and the SG contain cancellation or termination fees due in the event of cancellation or termination (including partial termination) of a Regulated Service prior to the Term selected on the Cover Page. Termination fees include, but are not limited to, nonrecurring charges, charges paid to third parties on behalf of Customer, and the monthly recurring charges for the balance of the Term. 2. E911 Services FOR IMPORTANT INFORMATION ABOUT COX’S 911 PRACTICES, PLEASE REVIEW THE INFORMATION ABOUT E911 SERVICE IN THE GENERAL TERMS AND ON THE WEBSITE http://ww2.cox.com/business/voice/regulatory.cox. ONLY THE EMTA WILL HAVE BATTERY BACKUP PROVIDED BY COX. CUSTOMER IS RESPONSIBLE FOR BATTERY BACKUP FOR THE IAD, ESBC, ATA AND ALL CUSTOMER EQUIPMENT. IN THE EVENT OF A POWER OUTAGE, CUSTOMER’S TELEPHONE SERVICE USING AN EMTA WILL CONTINUE TO OPERATE AS USUAL FOR UP TO EIGHT HOURS WITH THE BACKUP BATTERY PROVIDED BY COX. THE DURATION OF SERVICE DURING A POWER OUTAGE USING AN IAD, ATA, AND ESBC WILL DEPEND ON CUSTOMER’S BATTERY BACKUP CHOICE. IF THE EMTA, ATA, ESBC OR IAD THAT SUPPLIES YOUR TELEPHONE SERVICE IS DISCONNECTED OR REMOVED AND/OR THE BATTERY IS NOT CHARGED OR IS DAMAGED,

SERVICE, I N C L U D I N G ACCESS TO 911 OR E911, WILL NOT BE AVAILABLE. COX SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY FAILURE TO RECEIVE SERVICE OR FOR THE FAILURE OF ANY 911 OR E911 CALL IF CUSTOMER REMOVES OR DISCONNECTS THE EMTA, ATA, ESBC OR IAD OR IF CUSTOMER FAILS TO CHARGE THE BATTERY FOR SAID DEVICES AT ANY TIME DURING THE TERM OF THIS AGREEMENT. COX USES YOUR TELEPHONE SERVICE ADDRESS TO IDENTIFY YOUR LOCATION FOR E911 SERVICE. IF THE EMTA, ATA ESBC AND/OR IAD INSTALLED IN YOUR BUSINESS IS MOVED, THE E911 DISPATCH MAY NOT RECEIVE YOUR CORRECT ADDRESS. PLEASE NOTIFY COX IF YOU WOULD LIKE TO MOVE OR RELOCATE YOUR TELEPHONE SERVICE. IT CAN TAKE UP TO 2 BUSINESS DAYS FOR YOUR NEW ADDRESS TO BE UPDATED. 3. Service Start Date and Term This Agreement shall be effective upon execution by Customer and “Acceptance” by Cox (as such term is defined on the Cover Page). The “Initial Term” shall begin upon installation of Service and shall continue for the applicable Term commitment set forth on the Cover Page. However, if Customer delays installation or is not ready to receive Services on the agreed-upon installation date, Cox may begin billing for Services on the date Services would have been installed. Cox shall use reasonable efforts to make the Services available by the requested service date. Cox shall not be liable for damages for delays in meeting service dates due to install delays or reasons beyond Cox’s control. If Customer delays installation for more than ninety (90) days after Customer’s execution of this Agreement, Cox reserves the right to terminate this Agreement by providing written notice to Customer and Customer shall be liable for Cox’s reasonable costs incurred. AFTER THE INITIAL TERM, THIS AGREEMENT SHALL AUTOMATICALLY RENEW FOR ONE (1) YEAR TERMS (EACH AN “EXTENDED TERM”) UNLESS A PARTY GIVES THE OTHER PARTY WRITTEN TERMINATION NOTICE AT LEAST THIRTY (30) DAYS PRIOR TO THE EXPIRATION OF THE INITIAL TERM OR THEN CURRENT EXTENDED TERM. “Term” shall mean the Initial Term and Extended Term (s), if any. Cox reserves the right to increase rates for all Services by no more than ten percent (10%) during any Extended Term by providing Customer with at least



sixty (60) days written notice of such rate increase. This limitation on rate increases shall not apply to video Services or Services for which rates, terms and conditions are governed by a Cox tariff or SG. Upon notice to Customer, Cox may change the rates for video Services periodically during the Term. Cox may change the rates for telephone Service subject to a Cox tariff or SG periodically during the Term. For the avoidance of doubt, promotional rates and promotional discounts provided to Customer will expire at the end of the Initial Term or earlier as set forth in the promotion language. Customer’s payment for Service after notice of a rate increase will be deemed to be Customer’s acceptance of the new rate.

4. Termination Customer may terminate any Service before the end of the Term selected by Customer on the Cover Page; provided, however, if Customer terminates any such Service before the end of the Term (except for breach by Cox), unless otherwise expressly stated in the General Terms, Customer will be obligated to pay Cox a termination fee equal to the nonrecurring charges (if unpaid) and One Hundred Percent (100%) of the monthly recurring charges for the terminated Service(s) multiplied by the number of full months remaining in the Term. This provision survives termination of the Agreement. If there is signal interference with any Cox Service(s), Cox may terminate this Agreement without liability if Cox cannot resolve the interference by using commercially reasonable efforts. 5. Payment Customer shall pay Cox all monthly recurring charges (“MRCs”) and all non-recurring charges (“NRCs”), if any, by the due date on the invoice. Any amount not received by the due date shown on the applicable invoice will be subject to interest or a late charge no greater than the maximum rate allowed by law. If Cox terminates this Agreement due to Customer’s breach, or if Customer fails to pay any amounts when due and fails to cure such non-payment upon receipt of written notice of non-payment from Cox, Customer will be deemed to have terminated this Agreement and will be obligated to pay the termination fee described above. If applicable to the Service, Customer shall pay sales, use, gross receipts, and excise taxes, access fees and all other fees, universal service fund assessments, 911 fees, franchise fees, bypass or other local, State and Federal taxes or charges, and deposits, imposed on the use of the Services. Taxes will be separately stated on Customer’s invoice. No interest will be paid on deposits unless required by law. 6. Service and Installation Cox shall provide Customer with the Services identified on the Cover Page and may provide related facilities and equipment, the ownership of which shall be retained by Cox (the “Cox Equipment”), or for certain Services, Customer, may

purchase equipment from Cox (“Customer Purchased Equipment”). Customer is responsible for damage to any Cox Equipment. Customer may use the Services for any lawful purpose, provided that such purpose: (i) does not interfere or impair the Cox network or Cox Equipment; (ii) complies with the AUP; and (iii) is in accordance with the terms and conditions of this Agreement. Customer shall use the Cox Equipment only for the purpose of receiving the Services. Customer shall use Customer Purchased Equipment in accordance with the terms of this Agreement and any related equipment purchase agreement. Unless provided otherwise herein, Cox shall use commercially reasonable efforts to maintain the Services in accordance with applicable performance standards. Cox network management needs may require Cox to modify upstream and downstream speeds. Use of the data, Internet, web conferencing/web hosting Services shall be subject to the AUP at http://ww2.cox.com/aboutus/policies/business-policies.cox, which is incorporated herein by reference. Cox may change the AUP from time to time during the Term. Customer’s continued use of the Services following an AUP amendment shall constitute acceptance of the revised AUP. 7. E-Rate Customers If Customer is an educational institution, library or other entity that qualifies as an applicant seeking reimbursement under the Federal Universal Service Fund Schools and Libraries Program (collectively, “E-Rate Customers”), the E-Rate provisions of the General Terms will apply, in addition to all other terms and conditions of this Agreement. 8. General Terms The General Terms are hereby incorporated into this Agreement by reference. Cox, in its sole discretion, may modify, supplement or remove any of the General Terms from time to time, without additional notice to Customer, and any such changes will be effective upon Cox publishing such changes on the website listed above. BY EXECUTING THIS AGREEMENT AND/OR USING OR PAYING FOR THE SERVICES, CUSTOMER ACKNOWLEDGES THAT IT HAS READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THE GENERAL TERMS. 9. LIMITATION OF LIABILITY COX AND/OR ITS AGENTS SHALL NOT BE LIABLE FOR DAMAGES FOR FAILURE TO FURNISH OR INTERRUPTION OF ANY SERVICES, NOR SHALL COX OR ITS AGENTS BE RESPONSIBLE FOR FAILURE OR ERRORS IN SIGNAL TRANSMISSION, LOST DATA, FILES OR SOFTWARE DAMAGE REGARDLESS OF THE CAUSE. COX SHALL NOT BE LIABLE FOR DAMAGE TO PROPERTY OR FOR INJURY TO ANY PERSON ARISING FROM THE INSTALLATION OR REMOVAL OF EQUIPMENT



UNLESS CAUSED BY THE NEGLIGENCE OF COX. UNDER NO CIRCUMSTANCES WILL COX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, ARISING FROM THIS AGREEMENT OR ITS PROVISION OF THE SERVICES. 10. WARRANTIES EXCEPT AS PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER AGREEMENTS, WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE SERVICES. SERVICES

PROVIDED ARE A BEST EFFORTS SERVICE AND COX DOES NOT WARRANT THAT THE SERVICES, EQUIPMENT OR SOFTWARE SHALL BE ERROR-FREE OR WITHOUT INTERRUPTION. INTERNET AND WIFI SPEEDS WILL VARY. COX MAKES NO WARRANTY AS TO TRANSMISSION OR UPSTREAM OR DOWNSTREAM SPEEDS OF THE NETWORK. 11. Public Performance If Customer engages in a public performance of any copyrighted material contained in any of the Services, Customer, and not Cox, shall be responsible for obtaining any public performing licenses at Customer’s expense. The Video Service that Cox provides under this Agreement does not include a public performance license



Option 2: Cox Dark Fiber Leased Solution

DARK FIBER LEASED AGREEMENT

THIS DARK FIBER LEASED AGREEMENT (“Agreement”), is made and entered into this ____ day of

__________, 201_ (the “Effective Date”) by and between CoxCom, LLC, a Delaware limited liability company d/b/a Cox Business with an address at 3080 Centreville Road

Herndon, Virginia 20171 (“Cox”), and ________________, a ________________ with its principal office at ________________ (“Customer”); Customer and Cox being collectively referred to herein as the “Parties” and individually as a “Party.” The “Effective Date” is the date that the last of the Parties hereto executes this Agreement. WHEREAS, Cox desires to lease to Customer the fiber optic communication fibers as described in Exhibit B (“Leased Fibers”) on a route between certain points as more specifically described in Exhibit A; and

WHEREAS, Customer desires to lease the Leased Fibers from Cox for the transmission of communications services in accordance with the terms and conditions of this Agreement.

NOW, THEREFORE, in consideration of the mutual promises and covenants herein contained, the Parties mutually agree as follows:

1. SCOPE OF AGREEMENT

1.1 Cox has constructed or caused to be constructed, facilities and acquired appropriate interests in real property or other rights, all as may be required to provide, and maintain the Leased Fibers between the addresses and demarcation points through the route diagram (“Route”) set forth in Exhibit A. Cox shall have no obligation to relocate the Leased Fibers to any other route or location during the Term of this Agreement. The following Exhibits attached hereto, which by this reference are incorporated herein.

Exhibit A Route Diagram; Address & Demarcation Points Exhibit B Leased Dark Fiber Optic Specifications Exhibit C Contact/Escalation List 1.2 Cox hereby leases to Customer, and Customer hereby leases from Cox, the Leased Fibers for Customer’s communications use between the addresses set forth in Exhibit A for the Term of this Agreement for the compensation and payments to Cox as provided herein. Under this Agreement, Cox shall retain ownership, possession and control of the Leased Fibers but Customer shall be allowed to use the Leased Fibers for the transmission of telecommunications subject to the restrictions in Section 1.3. Customer shall provide, at its expense, all optronic (opto-electrical), electronic or optical equipment or materials, facilities or other equipment (“Customer Equipment”) required to use the Leased Fibers for transmission of communication services. If

requested by Cox, Customer shall identify with reasonable particularity the Customer Equipment that Customer connects or may connect to the Leased Fibers. The lease of the Leased Fibers hereunder does not include any equipment used to transmit capacity over or “light” the Leased Fibers.

1.3 Customer shall have exclusive use of the Leased Fibers during the Term of this Agreement, and may use the Leased Fibers for any lawful purpose, provided that such purpose does not (i) interfere with or impair service over any of the facilities and associated equipment comprising the Cox networks, or (ii) impair the privacy of any communications over the facilities and associated equipment of Cox. Notwithstanding the preceding sentence, Customer shall use the Leased Fibers only for its internal communication needs and shall not use, or permit another to use, the Leased Fibers to provide or deliver to third parties any services competitive to services provided by Cox during the Term of this Agreement, including, without limitation, telecommunications, data and/or cable television or video services. Customer may not resell or sublease transmission capacity on the Leased Fibers without the prior written consent of Cox which may be withheld in Cox’s sole discretion.

1.4 Cox shall use commercially reasonable efforts to make the Leased Fibers ready for Acceptance by Customer by ________, 201_ (“Acceptance Date”). If Cox determines that the Leased Fibers will not be ready for Acceptance by the Acceptance Date, then it will promptly inform Customer of the same.

1.5 Customer shall not make any splices or connections to the Leased Fibers between the



demarcation points without the prior written consent of Cox, which Cox may withhold in its sole discretion.

2. TERM AND TERMINATION

2.1 This Agreement shall be deemed effective and binding on the Effective Date above, and the initial term of this Agreement shall commence on the date of Acceptance of the Leased Fibers and shall continue for a period of __________________months (“Initial Term”) thereafter. Unless earlier terminated as provided in this Agreement, upon expiration of the Initial Term, and so long as Customer is not in default under this Agreement this Agreement shall continue ___________________ (each a “Renewal Term”), unless either Party shall give the other written notice of its intent not to renew given at least _______________ days before the expiration of the Initial Term or a Renewal Term, as applicable. Upon termination of this Agreement, both Parties will be provided reasonable access, upon prior written notice, to the other’s sites for prompt removal of their equipment. The Initial Term and Renewal Term collectively shall be referred to as “Term.” 2.2 In addition to other termination rights provided herein, either Party may terminate this Agreement, if the other Party defaults as provided in Section 9.1. 2.3 Cox may terminate this Agreement if (i) Cox’s franchise authority is cancelled or terminated for the Route set forth in Exhibit A, (ii) Cox is prohibited from furnishing the Leased Fibers by regulation, statute, court order, or ruling by the Federal Communications Commission, or any other federal, state or local governmental authority, (iii) Customer’s lease or use of the Leased Fibers would cause a forfeiture of the rights of Cox to occupy the property where such Leased Fibers, or other Cox facilities, are located, (iv) Customer or its customer’s equipment, or anyone acting on their behalf, interferes with the operational integrity of the Cox system, (v) Customer makes an assignment for the benefit of creditors or files for bankruptcy protection under the United States bankruptcy code, or (vi) Cox’s pole attachment/conduit use rights are terminated or become subject to such restrictions or conditions that continuation of this Agreement is impracticable or prohibited. Upon occurrence of any of the foregoing, Cox shall have the right to terminate this Agreement upon sixty (60) days’ notice without incurring liability to Customer; provided, however, that Customer shall be entitled to a prorated refund (based on the number of days remaining in the then

current Term or over the number of days in such Term) of prepaid rental charges. 2.4 Customer shall have the option to terminate this Agreement upon thirty (30) days’ written notice, if as a result of any future legislative or regulatory proceedings and attendant contractual agreements relating thereto, the resulting increased additional costs to Customer are deemed unreasonable; provided however, that in the event of termination under this subsection 2.4, Customer shall not be entitled to refund of any prepaid rental charges as described below in Section 3. 3. PAYMENTS

3.1 During the Term of this Agreement, as consideration for the Leased Fibers, Customer shall pay Cox ___________________ and xx/100 Dollars ($__00.00), as monthly rental, beginning upon Acceptance of the Leased Fibers, as defined in Section 4, and thereafter on the first day of each month during the Term of this Agreement. Customer shall also pay Cox the sum of ___________________ and xx/100 Dollars ($__00.00) as Non-Recurring Charges. Cox shall send invoices for the Leased Fibers to the address for Customer set forth above or to such other address as Customer may from time to time provide. Customer shall pay invoices within thirty (30) days of receipt. Any amounts not received by Cox within thirty (30) days after Customer’s receipt of invoice from Cox shall be subject to a late payment charge of the lesser of 1% per month or the maximum rate allowed by law, calculated from the due date until the date paid.

4. ACCEPTANCE AND MAINTENANCE

4.1 Upon Cox’s determination that the Leased Fibers in the Route are ready for acceptance by Customer, Cox shall perform testing on the Leased Fibers to determine the performance level of the Leased Fibers. Customer shall have the right to have technicians present when such testing is performed. Cox shall provide Customer with a copy of the test results. Based on Customer’s review of the test results, the Parties shall mutually agree upon a list of deficiencies in the Leased Fibers (if any) to be corrected. Cox will correct any such deficiencies at Cox’s sole cost. Customer shall provide a notice of acceptance of the Leased Fibers (“Acceptance”), in writing, when the Parties mutually agree that the test results demonstrate that the performance level of the Leased Fibers is in conformance with the Exhibits and all product specifications set forth therein. Customer shall not unreasonably withhold, condition or delay this Acceptance. Customer’s failure to provide such notice of acceptance within ten (10)



days after the Parties agree that the Leased Fibers are in such conformance, shall be deemed to be Customer’s Acceptance of the Leased Fibers.

4.2 In the event non-service affecting deficiencies are identified, Customer shall conditionally accept the Leased Fibers and shall commence payment of the fees as set forth in Section 3, subject to the conditions precedent for Acceptance identified in Section 4.1 (“Conditional Acceptance”). Cox shall, at its sole cost, correct any such mutually agreeable non-service affecting deficiencies within sixty (60) days of Conditional Acceptance. When the Parties mutually agree that such non-service affecting deficiencies are corrected, Customer shall promptly provide a notice of acceptance of the Leased Fibers, which shall not be unreasonably withheld, conditioned or delayed. Customer’s failure to provide such notice of acceptance within ten (10) days after the Parties agree that the Leased Fibers are in such conformance, shall be deemed to be Customer’s Acceptance of the Leased Fibers.

4.3 The Parties expressly agree that Customer may, prior to Acceptance and upon providing at least five (5) days’ advance notice to Cox, re-test the Leased Fibers using its own equipment, provided that such re-testing shall be at Customer’s sole cost and in such a manner that does not interfere with Cox’s operations.

4.4 Cox shall be responsible for routine maintenance, as described on Exhibit B, of the Leased Fibers and shall perform such maintenance at its expense; provided however, that Cox shall not be responsible for the expense of maintenance or repairs to the Leased Fibers caused by acts or omissions of Customer, its agents, employees or contractors. Customer agrees that Cox will have access to the cabling and conduit facilities between the demarcation points containing the Leased Fibers in order to maintain the Leased Fibers, and if necessary to upgrade Cox’s network. Customer shall provide prompt notice to Cox per the Contact/Escalation List regarding any condition affecting the service of the Leased Fibers. Cox’s maintenance obligations shall be performed in accordance with industry standards. Customer shall cooperate with Cox with respect to maintenance and repair of the Leased Fibers. Customer shall be solely responsible for maintenance of Customer Equipment used in connection with the Leased Fibers. Customer’s Equipment must be compatible with the Leased Fibers and Cox may refuse to

permit Customer to use certain Customer Equipment in connection with the Leased Fibers if Cox determines that such Customer Equipment may: (i) damage the Leased Fibers; (ii) interfere with or impair service over any of the facilities and associated equipment comprising the Cox networks; (iii) impair the privacy of any communications over the facilities and associated equipment of Cox; or (iv) otherwise interfere with the operation of the Cox network.

4.5 Customer shall pay and reimburse Cox for Customer’s proportionate share of all costs and expenses incurred by Cox in connection with non-routine maintenance of the Leased Fibers (including repairs required as a result of cable cuts or natural or man-made disasters), within thirty (30) days of Customer’s receipt of Cox’s invoice therefor. Customer’s proportionate share of such costs and expenses shall be determined and allocated based on the ratio to which the number of Leased Fibers bears to the total number of fibers within the affected portion of the fiber optic cable where the Leased Fibers are located. Non-routine maintenance is any maintenance and repair of Leased Fibers that is not identified under routine maintenance, including repairs required as a result of cable cuts or natural or man-made disasters.

4.6 If Cox moves, replaces or changes the location, alignment or grade of any portion of Cox’s network along the Route that includes the Leased Fibers (“Relocation”), Cox shall provide Customer at least forty-five (45) days prior written notice thereof. If the Relocation is caused by an event of force majeure or because Cox is required to do so by any governmental authority or third party (including a taking by eminent domain), Customer shall reimburse Cox for Customer’s proportionate share of the costs of the Relocation of Cox’s network that includes the Leased Fibers, as reasonably determined by Cox. To the extent Cox receives reimbursement from a third party which is allocable to the Relocation of Cox’s network that includes the Leased Fibers, Cox will credit or reimburse Customer for its share of the reimbursement attributable to the Leased Fibers. If Cox relocates its network, including the Leased Fibers, solely for its own benefit, Customer shall not be required to reimburse Cox for the costs of the Relocation of Cox’s network, including the Leased Fibers.

5. CONFIDENTIALITY

5.1 The Parties agree to keep the details pertaining to this Agreement, including without limitation the existence of this Agreement and any information provided by one Party to the other



Party strictly confidential except as required by law, franchising and regulatory authorities or lenders. Customer agrees that this Agreement is not publicly available under any State or Local Public Records laws. In the event disclosure of this Agreement is required by order of court or subpoena, the disclosing Party shall notify the other Party in sufficient time to permit the other Party to take appropriate legal action to prevent or limit such disclosure. Both Parties acknowledge that in the negotiation and performance of this Agreement, confidential and proprietary information of each has been and will be made available to the other. The Parties agree to use reasonable efforts to maintain the confidentiality of such material, but in no event lesser than was used with like material of the receiving Party, and not to make any internal use of such material not required under this Agreement. Neither Party will disclose the information to any third party without prior written authorization from the disclosing Party, and will not use the information received by it, except to those of its employees, agents, and consultants whose duties justify the need for access to the information provided that such individuals are subject to obligations of secrecy and limited use commensurate in scope with this Agreement. These obligations will apply to verbal information as well as specific portions of the information that are disclosed in writing or other tangible form and marked to indicate its confidential nature. These obligations will not apply to any of the information which:

(a) Was known to the receiving Party prior to receipt under this Agreement, as demonstrated by the receiving Party's records;

(b) Was publicly known or available prior to receipt under this Agreement, or later becomes publicly known or available through no fault of the receiving Party; or

(c) Is disclosed to the receiving Party without restrictions on disclosure by a third party having the legal right to disclose the same; or

(d) Is disclosed to a third party by the disclosing Party without an obligation of confidentiality, unless such information must be retained by that Party for that Party to fulfill its legal or contractual obligations under this Agreement; or

(e) Is independently developed by an employee, consultant, or agent of the receiving Party without access to the information as received under this Agreement; or

(f) The receiving Party is obligated to produce as required by law, lawfully issued subpoena, or a court order, provided that the disclosing Party has been given notice thereof and an opportunity to waive its rights or to seek a protective order or other appropriate remedy.

5.2 Upon written request of a disclosing Party, the receiving Party will return all information disclosed in written or tangible form, and the receiving Party will destroy all of its copies, excerpts, or notes made by it which contain any portions of the information unless otherwise provided for by the Parties. 5.3 To the extent that particular information is subject to specific statutory confidentiality requirements, the requirements of such statute, rather than this Section, shall be controlling. 6. WARRANTIES & REMEDIES

6.1 The warranties, representations and remedies set forth in this Agreement constitute the only warranties and remedies available to the Parties with respect to this Agreement and the Leased Fibers. Except as expressly provided herein, Cox makes no warranties or representations, written or oral, statutory, express or implied, including without limitation the warranty of merchantability and the warranty of fitness for a particular purpose or use regarding the Leased Fibers, all of which are expressly disclaimed.

6.2 Each Party represents that it has the right to perform as required hereunder, and that it is an entity, duly organized, validly existing and in good standing under the laws of its origin, with all requisite power and authority to enter into and perform its obligations under this Agreement in accordance with its terms.

6.3 Cox represents to Customer that the Leased Fibers have been installed in a workmanlike manner and in accordance with the Exhibits to this Agreement. Cox further warrants that the Leased Fibers will operate substantially in accordance with Exhibit B, Leased Fibers Specifications, for the Term of this Agreement.

7. INDEMNIFICATION

7.1 Customer agrees to indemnify and hold Cox and its officers, directors, employees, agents, successors and assigns (collectively “Indemnified Parties” and individually “Indemnified Party”) harmless from and against any and all claims, demands, lawsuits, injuries, damages, liabilities, losses, costs and expenses (including but not limited to reasonable attorneys’ fees



and costs and expenses of trial and on appeal) (“Claims”) arising from or related to the acts or omissions of Customer, its employees, agents, contractors or representatives in connection with the use of the Leased Fibers. In addition to the foregoing, Customer shall indemnify, defend and hold Cox, its officers, directors, employees, agents, successors and assigns harmless from and against all Claims, arising out of, in connection with or related to claims that Customer’s use of the Leased Fibers violates copyright and trademark infringement, libel, slander, defamation, literary and dramatic rights claims, privacy or publicity claims, and/or claims that the content violates federal or state law. Notwithstanding the foregoing, Customer shall have no obligation to indemnify an Indemnified Party against Claims directly attributable to the sole or gross negligence or willful action or intentional acts or omissions of such Indemnified Party.

7.2 Cox shall provide Customer with prompt, written notice of any Claim covered by this indemnification; provided that any failure of Cox to provide any such notice, or to provide it promptly, shall not relieve Customer from its indemnification obligations in respect of such Claim, except to the extent the Customer can establish actual prejudice and direct damages as a result thereof. Cox will cooperate appropriately with the Customer in connection with Customer’s evaluation of such Claim. Customer shall defend Cox, at Cox's request, against any Claim. Promptly after receipt of such request, Customer shall assume the defense of such Claim with counsel reasonably satisfactory to Cox. Customer shall not make any non-monetary settlement or compromise of the Claims without Cox’s consent, which consent shall not be unreasonably withheld, and without an unconditional release of all Claims by each claimant or plaintiff in favor of Cox. Nothing herein shall be deemed to prevent Cox from participating in the defense and/or settlement of any Claims by Cox’s own counsel at its own expense.

7.3 Customer’s indemnity obligations of this Section 7 shall survive the expiration or termination of this Agreement.

8. LIMITATION OF LIABILITIES

IN NO EVENT SHALL COX BE LIABLE FOR DAMAGES FOR INTERRUPTION OF ANY TRANSMISSIONS THROUGH THE LEASED FIBERS, NOR SHALL COX BE RESPONSIBLE FOR FAILURE OR ERRORS IN SIGNAL TRANSMISSION, LOST DATA, FILES OR SOFTWARE DAMAGE UNLESS CAUSED BY COX’S WILLFUL MISCONDUCT. COX SHALL

NOT BE LIABLE FOR DAMAGE TO PROPERTY OR FOR INJURY TO ANY PERSON ARISING FROM THE INSTALLATION, MAINTENANCE OR REMOVAL OF EQUIPMENT OR THE PROVISION OF SERVICES. NEITHER PARTY WILL BE LIABLE TO THE OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOST PROFITS OR HARM TO BUSINESS) REGARDLESS OF THE FORM OF ACTION, TO THE EXTENT SUCH DAMAGES ARISE OUT OF OR IN CONNECTION WITH THIS AGREEMENT. THIS SECTION 8 SHALL SURVIVE THE EXPIRATION OR TERMINATION OF THIS AGREEMENT.

9. DEFAULT / INTERRUPTION OF SERVICE

9.1 If any material event of default continues for thirty (30) days after written notice thereof, the non-defaulting Party shall have the right, but not the duty, and solely at its discretion, to terminate this Agreement, such termination to be immediately effective upon receipt of written notice.

9.2 If any portion of the Leased Fibers materially fails to meet the performance requirements as set forth in Exhibit B, resulting in an interruption in Customer’s ability to use or a material degradation of service on the Leased Fibers through no fault of Customer, or its agents, employees or contractors, then Customer’s obligation for payment hereunder shall immediately be suspended on a hour for hour basis for the duration of such interruption or degradation until the same is cured as demonstrated by Cox to the reasonable satisfaction of Customer. The remedy provided in this Section 9.2 shall be Customer’s sole and exclusive remedy for interruptions or material degradation of service on the Leased Fibers, subject to the termination provision in Sections 9.1 and 9.2.

10. INSURANCE

10.1 During the Term, each Party shall obtain and maintain the following insurance: (i) Commercial General Liability with combined single limit of not less than $5,000,000.00 each occurrence or its equivalent; (ii) Worker's Compensation in amounts required by applicable law and Employer's Liability with a limit of at least $1,000,000.00 each accident; and (iii) comprehensive Automobile Liability including coverage for owned/leased, non-owned, hired and other vehicles with combined single limit of not less than $1,000,000.00 each accident.



10.2 During the Term, Customer shall obtain and maintain "all risk" property insurance in an amount equal to the replacement cost of Customer Equipment utilized in connection with the Leased Fibers.

10.3 Both Parties expressly acknowledge that a Party shall be deemed to be in compliance with the provisions of Section 10.1 if it maintains an approved self-insurance program providing for retention of up to $1,000,000.00. If either Party provides any of the foregoing coverage on a claims-made basis, such policy or policies shall be for at least a three (3) year extended reporting or discovery period.

10.4 Unless otherwise agreed in writing by the Parties, all insurance policies shall be obtained and maintained with qualified reputable insurers and each Party shall, upon request, provide the other Party with an insurance certificate confirming compliance with the requirements of this Section 10. The insuring Party shall cause the other Party to be included as an additional insured on all policies required under this Section 10. The obligation to maintain the foregoing policies shall begin on the Effective Date and shall extend throughout the Term of this Agreement.

10.5 In the event either Party fails to maintain the required insurance coverage and a claim is made or suffered, such Party shall indemnify and hold harmless the other Party from any and all claims for which the required insurance would have provided coverage. It is hereby agreed and understood that the insurance requirements set forth above shall not be construed as a limitation of any potential liability on behalf of either Party.

11. UTILITIES

Customer hereby agrees to provide for and pay any and all charges for utility services rendered to any of the Leased Fibers on the Route.

12. TAXES/RIGHT OF WAY CHARGES

Customer agrees to pay any and all franchise fees, gross receipts, sales, use, property, excise and other taxes and governmental fees directly applicable to the leasing of the Leased Fibers to Customer. To the extent that Cox incurs additional right-of-way (“ROW”), pole attachment/conduit charges above and beyond what it paid prior to this Agreement which are directly related to the presence of the Leased Fibers in the ROW, pole, or conduit, Customer agrees to pay any such charges upon invoice by Cox. Each Party shall be responsible for property taxes imposed on each respective Party’s personal property.

13. REGULATORY COMPLIANCE

Subject to the terms and conditions of this Agreement, Cox shall use commercially reasonable efforts to maintain governmental authorizations and regulatory approvals required, if any, for it to provide the Leased Fibers to Customer. Customer, at its own expense, shall obtain all regulatory approvals, permits, and authorizations for Customer’s use of the Leased Fibers. The furnishing of the Leased Fibers to Customer under this Agreement shall not be construed or deemed to be the provision of “unbundled loops” as that term is commonly understood in the telecommunications industry regardless of whether any of the demarcation points identified in this Agreement terminate at a Cox building facility (e.g., collocation, headend, or master telecommunication center owned or operated by Cox).

14. MISCELLANEOUS

14.1 All right, title, ownership and interest in all the Leased Fibers provided by Cox hereunder shall at all times remain exclusively with Cox.

14.2 Customer shall not create or permit to be created any liens or encumbrances on the Leased Fibers or on any of Cox’s network or facilities. Customer will immediately, at its own expense, take such action as may be necessary to duly discharge any such liens or encumbrances.

14.3 Any work performed by either Party on the premises of the other Party shall be performed while taking all necessary precautions to prevent the occurrence of any injury to persons or property during the progress of such work.

14.4 Customer shall immediately notify Cox by telephone (followed by written confirmation within twenty-four hours) of any product used by Customer or any agent, affiliate or subcontractor of Customer which fails to comply with any applicable safety rules or standards of concerned governmental agencies (including the Environmental Protection Agency), or which presents a substantial risk to the public health or of injury to the public or to the environment.

14.5 This Agreement does not make either Party the agent or legal representative of the other Party, and does not create a partnership or joint venture between the Parties. Except as otherwise provided herein, each Party may engage in and possess other business ventures that are competitive with the services under this Agreement. This Agreement is non-exclusive and either Party may enter into similar



agreements with third-parties. Cox is not providing any regulated communication services under this Agreement.

14.6 This Agreement, together with all Exhibits, shall constitute the entire agreement between the Parties with respect to the subject matter hereof and no negotiations or discussions prior to the Effective Date shall be of any effect, and all such discussions are incorporated herein. This Agreement shall inure to the benefit of and be binding upon the Parties hereto and their respective successors and assigns.

14.7 If any provision of this Agreement is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, such provision will be ineffective only to the extent of such invalidity, so that the remainder of that provision and the remaining provisions of this Agreement shall be valid and remain in full force and effect. Moreover, the Parties agree that the invalid, illegal or unenforceable provision shall be enforced to the maximum extent permitted by law in accordance with the intention of the Parties as expressed by such provision, and the Parties shall negotiate revised provisions to replace such invalid provisions consistent with the intent of the Parties where the intent of the Parties may be reasonably ascertained.

14.8 The right and remedies of the Parties shall be cumulative and in addition to any other rights and remedies provided by law or equity. A waiver of a breach of any provision hereof shall not constitute a waiver of any other breach. The laws of the state where the most route miles of the Leased Fibers are located shall govern this Agreement. THE PARTIES HEREBY WAIVE TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM (WHETHER IN CONTRACT OR TORT) BROUGHT BY EITHER OF THE PARTIES AGAINST THE OTHER IN RESPECT OF ANY MATTER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT.

14.9 No amendment to this Agreement or subsequent agreement concerning the Leased Fibers, Route or this Agreement shall be effective unless made in writing and executed by authorized representatives of the Parties.

14.10 All notices and other communications provided for herein shall be in writing and shall be given by (i) personal delivery, (ii) United States mail, postage prepaid certified with return receipt requested or (iii) nationally recognized overnight courier (FedEx, UPS, Airborne), to the address set forth

below or to such other address as the respective Party may designate in writing. Notice shall be effective upon receipt:

(a) If to Customer:

_________________________

_________________________

_________________________

_________________________

(b) If to Cox:

_________________________

Attn: _____________________

_________________________

_________________________

With a copy to: Cox Communications, Inc. Attn: Mark F. Padilla Vice President – Legal Operations 6205-B Peachtree Dunwoody Rd., 16th Floor Atlanta, Georgia 30328

14.11 Customer may not assign this Agreement, in whole or in part, nor sublet the Leased Fibers, without the prior written consent of Cox, which Cox may withhold in its sole discretion. Cox may, without Customer’s consent, but with notice to Customer, assign its rights and obligations hereunder to any entity, or to any affiliate of Cox or pursuant to a merger, stock sale or sale or exchange of substantially all the assets of Cox.

14.12 In no event shall Cox be liable for failure to perform its obligations hereunder where such nonperformance is caused, in whole or in part, by force majeure, including, but not limited to, acts of God, wars, riots, storms, floods, earthquakes and other causes not within Cox’s reasonable control.

15. COUNTERPARTS

This Agreement may be executed in any number of counterparts, each of which is to be deemed an original, and all of which together shall constitute a single agreement. Each Party agrees that the execution and delivery of this Agreement by facsimile or electronically shall have the same force and effect as delivery of original signatures and that each Party may use such facsimile or electronic signatures as evidence of the execution and delivery



of this Agreement by the Parties to the same extent that an original signature could be used, amended, modified, restated, supplemented, or replaced from time to time by written agreement of the Parties. This

Agreement may be executed in two or more counterparts, each of which, when executed, shall be deemed an original and which together will constitute one and the same instrument.

IN WITNESS WHEREOF, the Parties hereto have executed this Agreement on the day and year below written, but effective as of the Effective Date.

COX: CUSTOMER:

_________________________ _________________________

By: ________________________________ By: ________________________________

Name: _____________________________ Name: _____________________________

Title: ______________________________ Title: ______________________________

Date: ______________________________ Date: _______________________________

EXHIBIT A

Route

1. Addresses: From: To:

2. Route Diagram: [ADD ROUTE DIAGRAM] [See Attached]

3. Demarcation Points: [ADD DETAILED DESCRIPTION OF DEMARCATION POINTS]

Add Specific Physical Descriptions of Demarc Points. For example “customer’s patch panel located in . . .

EXHIBIT B

Leased Fibers Optic Specifications

Cox shall install or provide a _______ (__) count fiber optic cable between the addresses set forth in Exhibit A up to the Demarcation Points set forth in Exhibit A. The Leased Fibers shall meet or exceed the following specifications:

[ENTER SPECS]

ROUTINE MAINTENANCE:

Cox shall perform routine and preventative maintenance of the Leased Fibers, including the following:

(A) Cox and Customer will utilize the contact information as set forth in Exhibit C when coordinating and performing maintenance of the Leased Fibers;



(B) Cox shall patrol and monitor the fiber route where the Leased Fibers are located on a regular basis. During these patrols, Cox will ensure that “Call-Before-You-Dig” (CBYD) right-of-way marker signs are in place at reasonable intervals and undamaged. Damaged and/or missing signs will be replaced. Such signs shall include the toll free number for Cox’s network operation center or other twenty-four (24) hour response unit;

(C) Cox shall establish membership in the local CBYD program, and perform all cable and conduit locate activities required to protect the Leased Fibers;

(D) Cox shall oversee and coordinate day-to-day routine maintenance activities of the fiber route where the Leased Fibers are located. Cox shall be responsible for ensuring that routine maintenance activities are carried out in a timely fashion;

(E) Any scheduled routine maintenance activity that Cox reasonably believes could result in an interruption, as described in Section 9.2 of this Agreement, shall be coordinated with Customer by utilizing Customer’s contact information as set forth in Exhibit C;

(F) In the event that a scheduled maintenance activity is canceled or delayed, the scheduling Party shall inform the other Party so that the maintenance activity may be rescheduled.

EXHIBIT C

Contact/Escalation List

Name/Location Type Number Phone Number Hours

COX:

CUSTOMER:



Option 3: Cox Dark Fiber Construction Service

Dark Fiber Construction Service

Instead of selecting the Cox Business Lit Service option or the Cox Business Dark Fiber Leased Solution, if Fredericksburg City Public Schools (FCPS) instead chooses to have Cox Business provide a dark fiber construction service (i.e. with title to the dark fiber passing to FCPS), then Cox Business will require FCPS to enter into a separate “Construction Agreement” with Cox Business which may include additional terms and conditions not included in the RFP and this RFP response.

For example, notwithstanding anything to the contrary in the RFP or the RFP response, such Construction Agreement will require that FCPS obtain, on behalf of FCPS and Cox Business, at FCPS’s sole cost and expense, all rights, easements, licenses, franchise rights, public right-of-way rights, pole rights, permits, and other approvals from all governmental agencies and authorities, and all other entities and/or persons necessary for the installation, construction, ownership and operation of the dark fiber (the “rights, easements, licenses, franchise”). Cox will make commercially reasonable efforts to complete the Construction Services by July 1st, 2018, provided that FCPS obtains and provides Cox with reasonable evidence of all Dark Fiber Rights for all dark fiber that is to be constructed by Cox no later than October 1, 2017. Cox is not responsible for any delays caused by a force majeure event, any failure by FCPS, or any inability for Cox to access the construction location. For this construction service model, for the avoidance of doubt, Cox Business does not intend to provide any of the Dark Fiber Rights necessary for the construction work or for the dark fiber. The Dark Fiber Rights must be sufficient to allow Cox Business to perform under the Construction Agreement in a timely manner. Cox Business will require that FCPS obtain all such Dark Fiber Rights for the entire dark fiber route before Cox begins the construction services.

The Construction Agreement will set forth the parties mutual agreement regarding payment terms and agreement on when title to the dark fiber will pass to FCPS. Cox Business proposes that FCPS and Cox Business sign a Bill of Sale on the date that title to the dark fiber passes to FCPS. Cox Business proposes that a sample Bill of Sale be included in the Construction Agreement.

For the avoidance of doubt, FCPS is responsible for all providing at its own costs and expense all equipment required by FCPS to light the dark fiber. Any maintenance service provided by Cox will not include the maintenance of any equipment used to light the fiber.

The Construction Agreement will include the route map and planned location of the dark fiber. FCPS will be fully responsible for the costs of any relocation of the dark fiber required by any third party and for obtaining any Dark Fiber Rights for any relocation of the dark fiber.

Cox Business is willing to perform a routine maintenance service on the dark fiber that Cox Business constructs for FCPS pursuant to the terms of the Construction Agreement. This maintenance service will only include routine maintenance and will not include the repair or replacement of dark fiber that has been damaged by any act or omission of FCPS or by fire, flood, inclement weather, vandalism, terrorist attack, act of war, etc., or any other force majeure event.

Cox proposes that the Construction Agreement include the following provisions:

LIMITATION OF LIABILITY: NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST REVENUE OR LOST PROFITS, WHETHER FORESEEABLE OR NOT, ARISING OUT OF, OR IN CONNECTION WITH SUCH PARTY'S FAILURE TO PERFORM ITS RESPECTIVE OBLIGATIONS HEREUNDER, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE (WHETHER ARISING OUT OF TRANSMISSION INTERRUPTIONS OR PROBLEMS, ANY INTERRUPTION OR DEGRADATION OF SERVICE OR OTHERWISE), OR CLAIMS OF CUSTOMERS, WHETHER OCCASIONED BY ANY CONSTRUCTION, RECONSTRUCTION, RELOCATION, REPAIR OR MAINTENANCE PERFORMED BY, OR FAILED TO BE PERFORMED BY, THE OTHER PARTY OR ANY OTHER CAUSE WHATSOEVER,



INCLUDING BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, OR STRICT LIABILITY, ALL CLAIMS FOR WHICH DAMAGES ARE HEREBY SPECIFICALLY WAIVED.

THE WARRANTIES, REPRESENTATIONS AND REMEDIES SET FORTH IN THIS AGREEMENT CONSTITUTE THE ONLY WARRANTIES AND REMEDIES AVAILABLE TO THE PARTIES WITH RESPECT TO THIS AGREEMENT AND THE LEASED FIBERS. EXCEPT AS EXPRESSLY PROVIDED HEREIN, COX MAKES NO WARRANTIES OR REPRESENTATIONS, WRITTEN OR ORAL, STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR USE REGARDING THE LEASED FIBERS OR NONINFRINGEMENT OF A THIRD PARTY’S RIGHTS, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. IN ADDITION, COX MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY TYPE CONCERNING THE INTEGRITY OR PERFORMANCE OF THE DARK FIBER.

Force Majeure. Neither Party shall be responsible for delays or inability to perform or liable to the other for any failure of performance under this Agreement due to causes beyond its control (except for the fulfillment of payment obligations as set forth herein), including, but not limited to: acts of God, fire, flood or other catastrophes; adverse weather conditions; substantial industry and nationwide material or facility shortages or unavailability not resulting from such Party's failure to timely place orders therefore; lack of transportation; the imposition of any governmental codes, ordinances, laws, rules, regulations or restrictions; national emergencies; insurrections; riots, wars; or strikes, lock-outs, work stoppages or other labor difficulties or other causes to the extent that they are beyond the reasonable control of either Party; provided however, that said time period shall be extended for only the actual amount of time said Party is so delayed. An act or omission shall not be deemed to be “beyond its control” if committed, omitted or caused by such Party, or its employees, officers, agents or affiliates, or by any corporation or other business entity that holds a controlling interest in said Party, whether held directly or indirectly. If the Force Majeure event continues for more than Ninety (90) days, either party may terminate this Agreement without liability.

If FCPS selects this Dark Fiber Construction Service option, Cox Business looks forward to negotiating a mutually acceptable Construction Agreement with FCPS.



ATTACHMENT G: COX RESPONSE TO SCOPE OF WORK / SERVICES AND SECTIONS Section 3 Selection of Contractor 3.14 CERTIFICATION OF AUTHORITY TO TRANSACT BUSINESS IN THE COMMONWEALTH Cox Response: I certify that Cox Virginia Telcom, L.L.C. dba Cox Business is authorized to transact business in the Commonwealth pursuant to Title 13.1 or Title 50 of the Virginia Code: Yes/No CONTRACTOR’S identification number issued by the SCC: S261260 If you assert that your entity is not required to have such state authorization, state your exception/exemption: ___________________________________________________ See Attachment I: Cox Licenses and Certifications.

Attachment A: SCOPE OF WORK / SERVICES

B. E-RATE PROGRAM: Cox Response: SPIN 143000013.

C. QUALIFICATIONS OF BIDDER:

Cox Response: See Attachment H: Cox Resumes and Section I: References.

D. QUALIFICATIONS OF PERSONNEL: Installation personnel shall have a minimum of three (3) years’ experience in the installation of network equipment to include switches, firewalls and routers. Technicians shall have been trained and experienced on the specific equipment to be used. The Bidder shall submit as proof, supporting documentation of name, time employed by the Vendor, and a list of training and experience of actual personnel assigned to perform the services of this RFP. Cox Response: See Attachment H: Cox Resumes. G. VENDOR SERVICE REPRESENTATIVE: The bidder must submit with his bid proposal the name, address, phone number and fax number of the person(s) to be contacted for questions, the placement of an order and/or the coordination of services. Cox Response: Brandon Thalman Brandon Thalman, Account Executive 2 - Cox Business 1310 Belman Rd. Fredericksburg, VA 22401 (540) 374-8536 (phone) / [email protected] / (877) 873-8118 (fax)

K. SERVICE LEVEL STIPULATIONS: Bidder will include in their proposal a written response to the items as listed below:



1. Bidder shall describe the Network Operations Center (NOC) that will support FCPS’s network. Description shall include location, hours of operation, what trouble ticket software is utilized, and at what priority level of service (including level of entry) FCPS support calls (by phone, e-mail, or web) will be handled as vs. other NOC customers.

Cox Response: The Cox Network Operations Center (NOC) in Atlanta, Georgia monitors the Cox network twenty-four hours a day, seven days a week, and three hundred sixty-five days a year (24/7/365). The Cox NOC is fully staffed with highly trained and dedicated personnel ready to respond to your immediate needs. The NOC actively works with other Cox customer support departments in problem identification, break-fix dispatching and customer contact-notification. The NOC proactively remotely monitors circuits across the country and is staffed and fully dedicated only to Cox network services.

Fredericksburg City Public Schools (FCPS) will be considered a VIP customer under the MPLS IP-VPN lit solution option. They will be given priority in rapid support and service. Most trouble calls will be handled by our ECSC (Enterprise Customer Support Centers) based out of Rhode Island and Las Vegas.

All systems use the same Cox proprietary Remedy trouble-ticketing software for interoperability.

Cox supports strategic accounts through the following process: ECSC (Enterprise/Carrier Service Center) – Trouble Reporting Process Flow:

• 24 x 7 x 365 coverage from an advanced, technical team with Enterprise and Carrier Focus. • Tickets are entered into an internal REMEDY automated ticketing/tracking system. • Single point of contact for customer support for the state of incidence. • This center “owns” the incident until resolved, and interfaces with local fix agents and technical

support. • Responsible for escalation management, customer status communication and

resolution verification.

Local Switch technicians, service technicians and data engineers are on-call 24/7. Once a problem event is identified, either by the Cox NOC/ECSC or locally, the customer’s service technician is dispatched. The local service technician coordinates contact with the customer to assure resolution is underway.

For Dark Fiber solutions, 800 access would reach our ECSC support centers for review and local dispatch of technical support staff.



In addition for the MPLS IP-VPN lit solution, Cox proposes CBOT (Cox Business Online Ticketing) Web Portal ticketing for filing trouble tickets as an option to 800 access.

CBOT allows MPLS IP-VPN customers to submit online tickets directly for a variety of issues and/or information requests including:

• Trouble with service • Billing and Payments • Account and User Administration • Order Status Inquiry • How to use existing services/features CBOT enables customers who historically called into the NSC with an issue to not only log a ticket but also receive an immediate email acknowledgement of their issue, while also enabling the customer to track the progress of their issue.

2. Bidder shall describe what system they propose to use for FCPS’s service change requests and/or request for information as to the status of FCPS’s network operations. Cox Response: Fredericksburg City Public Schools (FCPS) shall give Cox at least thirty (30) days written notice for any service change requests. Planned Network Changes: Change Management events, including software patches to our network. Cox will provide highly proactive and preventative maintenance, repair, replacement, and upgrades as necessary to maintain the integrity of the Cox solution during the term of this agreement. Such support and service is included as part of this agreement without additional charges. This includes all ongoing NOC monitoring and software upgrades with new release patches and any card, processor or equipment replacements as necessary to retain the integrity and function of the Cox solution. With the exception of rare, emergency changes or non-service impacting changes, all potentially service impacting maintenance is performed during after-hours maintenance windows. For technical see process noted in previous question. For general account follow-up, products and services FCPS should contact their local Sales Representative. (Brandon Thalman).



3. Bidder shall describe any provisions for Quality of Service (QOS) to be provided. These QOS provisions should include, but not be limited to, connections and applications (voice, data and video). Cox Response: Cox MPLS IPVPN supports up to (4) data traffic classifications for Premium ports: Real Time, Interactive Data, Priority Data and Best Effort. Cox will use customer DSCP markings in order to place the customer’s traffic in specific CoS/QoS network queues.

Real Time: Reserved for delay sensitive applications such as VoIP or video conferencing traffic that have jitter, latency and packet loss requirements.

Interactive Data: Reserved for applications such as video streaming and Citrix that are sensitive to latency and packet loss.

Priority Data: Reserved for applications with packet loss sensitivities.

Best Effort: Reserved for applications such as e-mail and internet traffic that does not have any latency, packet loss or other requirements.

4. Bidder shall provide documentation of personnel qualifications that will be providing the services under this contract to include Project Management Engineers and Technicians. Cox Response: See Attachment H: Cox Resumes. 5. Bidder provided equipment shall be current and supported by the Manufacture. (At no time will FCPS accept or allow the installation end of life equipment, hardware or software). All Vendor supplied devices must be configurable with all devices currently on the FCPS WAN and represent the latest and best technology and versions available. Cox Response: Cox operates manufacturer supported equipment. Equipment that becomes EOL during service is upgraded through maintenance programs to new supported equipment. Should there be no new equipment available with similar services or features, Cox will partner with customers to determine a migration path to new services or retirement with sufficient notice.

6. Bidder shall describe their SNMP and TFTP access for FCPS technical personnel. Cox Response: Cox does not typically provide customers with TFTP or SNMP access to Cox owned and operated equipment. We do offer web based reporting and monitoring tools for our Metro-E and COI products through our customer portals. 7. Bidder shall describe FCPS’s access to current and historical utilization reports. Cox Response: Cox recommends PMR (Performance Management Reporting) web portal access for visibility into network performance at any time. Reports may be pulled and stored by Fredericksburg City Public Schools (FCPS) as frequently as required with customer self-storage of records. 8. Bidder shall describe their Access list and QOS functionality management. Cox Response: Cox MPLS IPVPN supports up to (4) data traffic classifications for Premium ports: Real Time, Interactive Data, Priority Data and Best Effort. Cox will use customer DSCP markings in order to place the customer’s traffic in specific CoS/QoS network queues.

Real Time: Reserved for delay sensitive applications such as VoIP or video conferencing traffic that have jitter, latency and packet loss requirements.



Interactive Data: Reserved for applications such as video streaming and Citrix that are sensitive to latency and packet loss.

Priority Data: Reserved for applications with packet loss sensitivities.

Best Effort: Reserved for applications such as e-mail and internet traffic that does not have any latency, packet loss or other requirements.

9. Bidder MUST include a network diagram. Cox Response: See Attachment J: Cox Technical Solution and Diagrams.

10. Bidder must describe their monthly reporting capabilities which at a minimum should include a report for each site containing network jitter, latency and packet loss.

Cox Response: Cox acknowledges and complies.

Ethernet Performance Measurements and Reporting Portal are:

• An easy to use Network performance portal provides KPI data. • Data Delivery Ratio and Packet Loss. • Two-way Jitter. • Two-way Delay. • Utilization backbone. • Flexible Reporting options. • Integration with the familiar Cox Business “My Account” site. • Provides Active performance monitoring. • End to End (UNI to UNI) measurements.

Business Value of Insightful Network Performance Metrics

Optimize WAN Performance and Manageability. Quicker resolution of perceived application performance issues. Key WAN metrics drive problem source isolation (network, servers, or application issues). Proactive resolution of developing network issues – trending. Identify and correct problems before they become business impacting. Optimize WAN Related Business Expenditures. Ability to forecast circuits’ upgrades only when utilization levels dictate – cost deferment. “Right Size” existing circuits for today’s applications – cost optimization. Increased End User Productivity and Satisfaction. Increase WAN performance and availability. Trend trouble tickets and support calls through proactive monitoring.

11. Bidder shall provide a detailed Service Level Agreement for FCPS’s network, to include uptime, response time and bandwidth throughput guarantees. Cox Response: See Attachment E: Cox SLA 12. Bidder must describe whether scheduled bandwidth services are committed rates.



Cox Response: Cox is providing chassis’ that will be committed information rates at 10 Gbps. Cox lit bandwidth, 10G MPLS IP-VPN access, at each location is the committed information rate and not shared by other locations. 13. Bidder shall indicate what bursting margins exist for each bandwidth category. Cox Response: Bursting on the lit bandwidth of 10G MPLS IP-VPN access is limited by the physical interface at each location which per the RFP is 10G. The Cox equipment being installed can be expanded using additional access interfaces up to multiple 10G or even 100G interfaces should the customer’s needs increase over time.

14. Bidder shall provide a list of other networks that they currently manage similar to FCPS’s in size and scope.

Cox Response: Dark Fiber agreements with Cox customers are negotiated under strict NDA (non-disclosure agreements). Both dark fiber and lit services customers are also protected by industry standard customer privacy requirements. See Section I: References.

Bid Specifications

Wide Area Network (WAN)

Availability of Services:

The Vendor must provide documentation on the resources they will use to manage monitor, and repair equipment and infrastructure at all locations.

Cox Response:

Cox Response: For the MPLS IP- VPN lit option, Cox provides PMR (Performance Management Reporting) off Cox provided customer edge termination equipment. This equipment has active alarms for reactive monitoring 24x7 of any issues that arise on individual circuits’ terminations. All Cox equipment distribution points on nodes, central office and backbone are proactively monitored. Cox will begin trouble shoot/restoration process by remotely accessing devices on our network and edge of our network. If service cannot be restored remotely, local break-fix technician is dispatched with access to spare circuit boards and devices. An advantage of the Cox solution is equipment access, knowledge and support is standardized across all Cox markets providing extensive and rapid support of service in the event of an outage.

For Dark Fiber options, Cox does not have any equipment placed within our network or at the network edge. There is no active monitoring only response-based 24x7 support when Fredericksburg City Public Schools (FCPS) provides a trouble ticket report of an issue with fiber.

CONTACT INFORMATION (Unscheduled Maintenance) Exhibit B: Brandon Thalman (540) 374-8536 Dave Veasey (703) 480-4757 James Cummings (540) 374-8511

A secure, scalable infrastructure solution that gives you peace of mind.

With Cox Business MPLS IP-VPN, your

business receives our highly resilient, self-

healing, nationwide Multi-Protocol Label

Switching (MPLS)-based IP-VPN network.

Better yet, it’s turnkey and provides you

with fast, secure access regardless of your

location.

Through Cox Business MPLS IP-VPN, you

can leverage the scalability and security

of our solution to consolidate all of your IT

infrastructure, end users and applications

into one unifi ed network.

So whether you’re connecting remote

satellite offi ces to a larger network,

deploying or just out-tasking WAN

management, Cox Business MPLS

IP-VPN delivers more fl exibility, more

convenience and more solutions to fi t the

communications needs of your business.

Four Classes of Service (CoS)Cox Business MPLS IP-VPN enables customers to tailor their network traffi c to suit their business needs. Depending on their network confi guration, Cox MPLS IP-VPN can support up to four classes of service, including Real Time, Interactive Data, Priority Data and Best Effort, all with multiple bandwidth and location options.

Multiple Forms of AccessCox Business MPLS IP-VPN supports today’s most widely deployed access technologies across a variety of network mediums providing near ubiquitous access. Ethernet and private line access are supported across the Cox footprint through Fiber and/or Hybrid Fiber Coax (HFC). Access via TDM and other mediums is supported outside of the Cox footprint and is based on access that third-party providers have to customer locations.

Flexible TopologiesCox Business MPLS IP-VPN supports fully meshed, hub and spoke, and partial mesh confi gurations as standard network topologies.

Service Level AgreementsCox Business MPLS IP-VPN provides customers with superior network performance and reliability backed by service level agreements (SLAs). Core network SLAs are provided for packet delivery, latency, jitter, service availability and time to repair.

Quality of ServiceCox Business employs standard QoS mechanisms and builds the network to ensure maximum network traffi c performance. Traffi c classifi cation, policing, shaping and prioritization are all used along with congestion management and avoidance to safeguard network performance.

Advanced SecurityCox Business MPLS IP-VPN is an inherently secure, private network that segregates your traffi c from other customer traffi c and from the Internet.

Cox Business MPLS IP-VPN

www.coxbusiness.comwww.cox.com/internetdisclosures

Core MPLSNetwork

Advanced Communications With Cox Business MPLS IP-VPN Secure, private network that connects multiple buildings in multiple locations so you can exchange the most sensitive data worry-free. With the power of MPLS technology, you receive the trusted performance, reliability and security of a private line with the scalability and flexibility of an IP network.

• Supports various on-net and off-net scenarios and access technologies to ensure reach to all customer locations

• Includes a Management and Reporting Web Portal to monitor key core network performance metrics

• Supports common routing protocols based on customer requirements

• Built to allow for complementary services including, but not limited to: managed services, CPE and security

• Supports multicast traffic to enable next-generation applications such as IPTV, distance learning and multipoint videoconferencing

Local Support through Cox Business’ dedication to providing a single “face” to our customers with technical staff familiar with their businesses and their communities. Getting through to the right local market engineers is our ultimate goal and our key differentiator.

Adaptability through the solution’s multiple network access, variety of traffic support, class of service markings and multiple VPN support.

Cost Savings by converging voice, video and data traffic onto a single IP network. This reduces:

• Network access charges • Hardware investment (firewalls, routers) • Network management expenditures

Dependability through support from our responsive and knowledgeable network professionals. The Cox Business Customer Support Center is available 24 hours per day, 365 days per year. We also offer service level agreements.

Protection through secure, segregated networks. While MPLS leverages the flexibility and scalability of IP, Cox MPLS IP-VPN is an inherently secure, private network that segregates a customer’s traffic from other customer traffic and from the Internet.

Layer 3 IP-VPN

Services and features not available in all areas. Other restrictions may apply. ©2015 Cox Communications, Inc. All rights reserved.

PB-IPVPNMPLSC-0915

Cox Business MPLS IP-VPN


ATTACHMENT H: COX RESUMES Per 2.6Confidentiality Cox Response: Per 2.6 Confidentiality Cox identifies the following as confidential due to proprietary reasons.

• Attachment H: Cox Resumes.


ATTACHMENT I: COX LICENSES AND CERTIFICATIONS Cox Virginia SCC: S261260


City of Fredericksburg Business Professional and Occupational License

Company Name License Name License Number

Expiration Date

Last Renewed

Date

Cox Com, LLC Fredericksburg (1310 Belman Rd-Employee Office)

1531 02/01/2018 02/06/2017

Cox Virginia Telcom, Inc.(Fredericksburg)

Fredericksburg Telcom 18814 02/01/2018 01/24/2017

Cox Com, LLC (Fredericksburg) Fredericksburg (Plank Road Retail) 21278 02/01/2018 02/06/2017


Cox Local and National Licenses and Certifications:

Local and National Licenses and Certifications held by Cox staff that are available as required by specific projects APR Accreditation Hazardous Materials Certificate Advanced Technician Cert High Speed Data Install Cert Alcatel-Lucent Ntk Rting Spec I I IP Certification I Alcatel-Lucent Ntk Rtng Spec II Installer Technician Apprentice Electrician Journeyman Electrician's License BroadBand Tech Mgmt. Cert Master Certified Novell Engine BroadBand Telephony Mgmt. Master Technician BroadBand Telephony Mgmt. Master Technician Broadband Comm. Tech Cert. Master Technician, Customer Premise Broadband Communication Eng. Master Technician, HFC Network Broadcast License Microsoft Certified Profession Business Management Certification Microsoft Certified System Administrator Carrier Ethernet Certified Prof Prof Microsoft Certified System Eng. Certificate in Data Processing Novell Certified Certified Novell Engineer Oracle Certified Professional Cisco Cert Entry Network Tech Pole Climbing Certification Cisco Cert Internetwork Expert SCTE: Bdbnd Telecom Center Specialist Cisco Certified Cable Spec SCTE: Broadband Dist Spec BDS Cisco Certified Internet Prof SCTE: Broadband Premises Expert Cisco: Certified Design Associate SCTE: Broadband Transport Spec Cisco: Certified Network Associate Senior Master Technician Cisco: Certified Network Prof Six Sigma Black Belt CompTIA A+ Certification Six Sigma Green Belt CompTIA Network + Certification Sun Certified Systems Admin CompTIA: CTT+ Certification Technician Certificate Fiber Optic Technician Telecommunications Gen Radiotelephone Operator License Telephony Certification SSCA SIP School Certified Associate PMP Project Management Certification


Cox W-9 Form:


ATTACHMENT J: COX TECHNICAL SOLUTION AND DIAGRAMS Cox Lit-Fiber and Dark Fiber Service Summaries

Cox MPLS IP-VPN is a scalable solution that leverages Cox’s expertise to provide intelligent routing and COS/QOS into Fredericksburg City Public School’s (FCPS) network. By involving Cox with FCPS’s layer 3 network, it will ensure security, reliability and efficient bandwidth utilization. In this scenario, FCPS must provide Customer Edge routers and share routing information with Cox. The service demarcation points will be a single 10 Gbps Ethernet port at each site. Router requirements are below.

Cox’s Dark Fiber design connects five schools and incorporates a future lateral into the Transportation Garage, as outlined by the RFP. Patch panels will terminate 24 count single mode fibers at each of the 5 schools, as depicted in provided diagrams for segments 1-4. The patch panels will terminate this outside fiber typically in a Main Telephone closet, usually within 30 ft. of building penetration. Cox can assist with demark extensions as necessary.

Static Routing CE Requirements • 100 Mbps/1 Gbps Ethernet interface – one physical interface or logical interface configuration

can be used • Support IPv4/IPv6 IP addressing • Support IPv4/IPv6 static routes

BGP Routing CE Requirements • 100 Mbps/1 Gbps Ethernet interface – two physical interfaces or one logical 802.1q interface

using two separate VLANs • Support IPv4/IPv6 Routing • Support IPv4/IPv6 IP addressing • BGPv4 (RFC4271) • BGP MD5 Authentication (RFC2385) • BGP Route Refresh (RFC2918) • BGP Capabilities Advertisement (RFC3392) • BGP Extended Communities (RFC4360) • BGP-4 Multiprotocol Extensions (RFC4760)/IPv6 Extensions (RFC2545)

OSPF Routing CE Requirements • 100 Mbps/1 Gbps Ethernet interface – two physical interfaces or one logical 802.1q interface

using two separate VLANs • Support IPv4/IPv6 IP addressing • Support IPv4/IPv6 routing • Router must support OSPFv2 (RFC2328)/OSPFv3 (RFC5340)

Cox MPLS IP-VPN CoS Levels:


Per 2.6 Confidentiality Cox Response: Per 2.6 Confidentiality Cox identifies the following as confidential due to proprietary reasons.

• Attachment J: Cox Technical Solution and Diagrams.

ATTACHMENT 2, COST SUMMARY INTERNET ACCESS SERVICES Response to Fredericksburg City Public Schools RFP Fiber WAN RFP # 201702-001

10 GigabitLit Fiber Annual Costs

$ 45,000.00


$ 45,000.00


$ 45,000.00


$ 45,000.00

24 Strand Cost

$ 379,500.00

$ 214,500.00

$ 159,500.00 $ 136,125.00

24 Strand Cost

$ 379,500.00

$ 214,500.00

$ 159,500.00

$ 136,125.00

If awarded Lit-Fiber or the Cox Dark Fiber Leased Solution, Cox Business will provide additional fiber to Walker Grant Center for the purpose of broadcasting school board meetings to your local community.Cox will provide this additional fiber at no charge to FCPS. FCPS shall be solely responsible and shall indemnify Cox for any intellectual property, rights of privacy and rights of publicity claims arising from such content.

School Board Broadcasting Note:

WAN Connectivity, 1 year Contract Segment 1, Walker-Grant Center to Lafayette Upper ES. (Proposal should include a technical summary about WAN connectivity.)

Leased Dark Fiber Annual Costs

One-time installation or Setup, if any

$ 117,237.60 $ 1,250.00

Medium type ____Fiber__________ Underground Fiber

WAN Segment Connectivity to FCPS WAN

Underground Fiber

WAN Connectivity, 1 year Contract Segment 2, James Monroe HS to Hugh Mercer ES (Proposal should include a technical summary about WAN connectivity.)



$ 117,237.60 $ 1,250.00Medium type ____Fiber__________ Underground Fiber

$ 316,250.00 $ 1,250.00

2 Year Installment Option - annual amount due each year for 2 years $ 178,750.00 $ 1,250.00


WAN Connectivity, 12 or 24 Strands Segment 2, James Monroe HS to Hugh Mercer ES (Proposal should include a technical summary about WAN connectivity.)

12 Strand Cost One-time Installation or Setup, if any


WAN Connectivity, 12 or 24 Strands Segment 1, Walker-Grant Center to Lafayette Upper ES (Proposal should include a technical summary about WAN connectivity.)



3 Year Installment Option - annual amount due each year for 3 years $ 134,750.00 $ 1,250.004 Year Installment Option - annual amount due each year for 4 years $ 112,750.00 $ 1,250.00

1 Year Installment Option - one time payment

Self-Provision Construction Installment Payments

1 Year Installment Option - one time payment $ 316,250.00 $ 1,250.00

WAN Connectivity, 1 year Contract Segment 4, Lafayette Upper ES to Walker-Grant MS. (Proposal should include a technical summary about WAN connectivity.)



$ 117,237.60 $ 1,250.00Medium type ____Fiber__________ Underground Fiber

WAN Connectivity, 1 year Contract. Segment 3, James Monroe HS to Walker- Grant Center. (Proposal should include a technical summary about WAN connectivity.)



$ 117,237.60 $ 1,250.00Medium type ____Fiber__________

Cox Business RFP # 201702-001 March 13, 2017


24 Strand Cost

$ 379,500.00

$ 214,500.00

$ 159,500.00

$ 136,125.00

24 Strand Cost

$ 379,500.00

$ 214,500.00

$ 159,500.00

$ 136,125.00

24 Strand Costs

$ 6,000.00

24 Strand Costs

$ 6,000.00

24 Strand Costs

$ 6,000.00

24 Strand Costs

$ 6,000.00

SUPPLEMENTAL PRICING1G LIT FIBER OPTION


$ 26,250.00


$ 26,250.00

$ 1,250.00

WAN Connectivity, 12 or 24 Strands Segment 3, James Monroe HS to Walker-Grant Center (Proposal should include a technical summary about WAN connectivity.)



WAN Connectivity, 12 or 24 Strands Segment 4, Lafayette Upper ES to Walker-Grant MS (Proposal should include a technical summary about WAN connectivity.)






Annual MaintenanceAnnual Maintenance costs for self- provisioned fiber Segment 1, Walker-Grant Center to Transportation Garage to Walker-Grant MS to Lafayette Upper ES, Submit detailed parts and labor separately. 12 Strand Costs



4 Year Installment Option - annual amount due each year for 4 years $ 112,750.00

1 Year $ 6,000.00

Annual Maintenance costs for self- provisioned fiber Segment 4, Lafayette Upper ES to Walker-Grant MS, Submit detailed parts and labor separately. 12 Strand Costs

1 Year $ 6,000.00

1 Year $ 6,000.00

Annual Maintenance costs for self- provisioned fiber Segment 3, James Monroe HS to Walker-Grant Center, Submit detailed parts and labor separately. 12 Strand Costs

Annual Maintenance costs for self- provisioned fiber Segment 2, James Monroe HS to Hugh Mercer ES, Submit detailed parts and labor separately. 12 Strand Costs

1 Year $ 6,000.00

WAN Segment Connectivity to FCPS WANWAN Connectivity, 1 year Contract Segment 1, Walker-Grant Center to Lafayette Upper ES. (Proposal should include a technical summary about WAN connectivity.)


$ 1,250.00Medium type ____Fiber__________


One-time Installation or Setup, if any





$ 26,250.00


$ 26,250.00

WAN Segment Connectivity to FCPS WANWAN Connectivity, 1 year Contract Segment 1, Walker-Grant Center to Lafayette Upper ES. (Proposal should include a technical summary about WAN connectivity.)



$ 77,130.00 $ 1,250.00Medium type ____Fiber__________ Aerial/Underground

Fiber Mix





Fiber Mix





Fiber Mix




All pricing above requires a minimum thirty-six months commitment from FCPS and assumes FCPS will purchase from Cox the same Option (e.g. Lit, Dark Fiber Lease, or Self Provision Construction) for all Segments for the entire initial term.

Taxes, fees and surcharges are additional and subject to change from time to time.

COX DARK FIBER LEASED SOLUTION - AERIAL/UNDERGROUND MIX OPTION








Fiber Mix



Additional products and services that Cox Business can provide

Cox IP Centrex (managed hosted voice services including equipment)

SIP TrunkingCox Managed Routers

Metro Ethernet

Managed WiFiCox Business Online Back Up& Security Solutions

Distributed Denial of Service (DDoS) Mitigation

CloudPort (private connection to multiple cloud service providers)


Response to FREDERICKSBURG CITY PUBLIC SCHOOLS · Response to Fredericksburg City Public Schools...

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