Resource Matching and Referral Creating Meaningful Engagement with Physicians

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Resource Matching and Referral Creating Meaningful Engagement with Physicians

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Resource Matching and Referral Creating Meaningful Engagement with Physicians. What is Resource Matching & Referral?. 27,587. Registered Users. 80,581. Logins a month. 109,995. Clients referred. What is Toronto Central LHIN?. - PowerPoint PPT Presentation

Transcript of Resource Matching and Referral Creating Meaningful Engagement with Physicians

Page 1: Resource Matching and Referral Creating Meaningful Engagement with Physicians

Resource Matching and ReferralCreating Meaningful Engagement with Physicians

Page 2: Resource Matching and Referral Creating Meaningful Engagement with Physicians

27,587 Registered Users

80,581 Logins a month

109,995 Clients referred

What is Resource Matching & Referral?

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What is Toronto Central LHIN?

Help Health Service Providers make the

best use of available resources

1,089,140 clients

9% Of Ontario’s pop.

174 Health Service Providers

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ER

ER

ER

88 Outpatient Clinics

37 New Inpatient Units

7 Emergency Departments

3200 New Users

What is Hospital Expansion Project?

Page 5: Resource Matching and Referral Creating Meaningful Engagement with Physicians

Lack of Support

Generic Workflows

Late Engagement

5

12

6

93

Lessons Learned From Hospital Expansion Project

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Customize Engagement Plans

Effective Change Management

Map Your Stakeholders X

P

Checklist for Success

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High VolumeChemotherapy

Clinic

High VolumeOncology

Center

OtherOutpatient

Clinics

Fast Paced Emergency

Departments

7

ER

ER

ER

Map Your Stakeholders

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Governance Contacts

Past Relationships

TC LHIN’s ED Department Leader

Effective Change Management

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Customize Engagement Plans

Information GatheringOn site meetings | Shadowing | Teleconference

Prioritize ListsRank enhancements | Receive MD Sign off

Develop Mock UpsDesign Validation | Demonstrations | Test Drive L

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Build Stronger Relationships with MDs

Understand MD Concerns

MD Related Changes to RM&R

Increase in User AdoptionO

Benefits of Physician Usability Project

Page 11: Resource Matching and Referral Creating Meaningful Engagement with Physicians

Effective Change Management P11

Customize Engagement Plans

Map Your Stakeholders XPPP

Checklist for Success

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Questions?


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PHYSICIANSNEWSincentive payments, but starting in 2015, they will be penalized by way of decreased Medicare and Medicaid payments. Physicians who fail to qualify as meaningful users

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