peoplecert.org

Romeo MabasaBusiness Development Manager - AFRICA

PeopleCert

Reskilling Towards Digital Transformation

CONFIDENTIAL 2

PeopleCert at a Glance

5,000,000+ exams delivered to date Web & Paper based exams in 25 languages

10,000 exam locations worldwide

Online proctored exams, any place, any time, customer service 24/7/365

Delivering exams across 200 countries every year

300 full time employees (95% University Graduates, 50% with Masters and PhDs)

10,000+ external associates (invigilators, supervisors, item writers etc.)

CONFIDENTIAL 3

Exams Delivered in c.200 Countries Every Year

Circles indicate countries in which PEOPLECERT has administered examinations in 12/02/2017 – 12/02/2018. Circle size is relative to the number of examinations (actual figure shown inside the circle).

CONFIDENTIAL 4

Our Quality Credentials

Accreditations:

✓ ISO 17024 for Certification of Persons – since 2006

✓ ISO 17065 for Certification of Products, Processes and Services – since 2015

✓ OFQUAL Recognition as Awarding Body – since 2017

Certifications by Lloyd’s Register UK:

✓ ISO 9001 for Quality Management – since 2003

✓ ISO 10002 for Customer Satisfaction & Complaints Handling – since 2006

✓ ISO 14001 for Environmental Management – since 2006

✓ ISO 27001 for Information Security – since 2008

✓ ISO 23988 for Use of IT in the Delivery of Assessments – since 2013

✓ ISO 22301 for Business Continuity – since 2015

✓ ISO 25010 for Software and Systems Engineering – coming soon!

CONFIDENTIAL 5

94 Government Organizations in 54 Countries, 50,000 Corporates

CONFIDENTIAL 6

Comprehensive Portfolio: 500+ Exams and Growing

Business and IT Qualifications

• AXELOS Best Management Practice (ITIL, PRINCE2, MSP,MoV, MoR, P3O, RESILIA)

• COBIT (ISACA), DevOps (DevOps Institute),DMI (DigitalMarketing Institute)

• Lean IT (Lean IT Association)

• Lean Six Sigma (IASSC)

• ECDL/ICDL (ECDL Foundation),Quality SoftwareDeveloper (PeopleCert and SIG)

• Professional Valuers (Appraisers)

• Greek Capital Commission, Tourism Professionals

• Management SystemsProfessionals (ISO 9001, 10019, 14001, 19011, 20000, 22000, 27000 )

• Othercertificates underdevelopment

Language Qualifications• LanguageCert(PeopleCert acquiredall assets and IP of English Languageexams from City & Guilds )

• InternationalEnglish (4 Skills, 6 Levels) , YoungLearners,Business English

• SpanishesPRO, Universityof Salamanca BULATS (4 Skills, 6 Levels)

• Turkish TOMER (4 Skills, 5 Levels)

• OtherLanguagespending(French,German, Turkish, Greek etc. - 10 Languagesby2020)

• IELTS(Greece, Germany, Cyprus)

CONFIDENTIAL 7

What is Required for Digital Transformation?

Business Model & Processes

Skills & Competencies

Culture

Technology

A Holistic ExerciseRequiring Transformations in Different Pillars

CONFIDENTIAL 8

ITIL (IT Service Management)

MSP (Managing Successful Programs)

Prince2 (Project Management)

DevOps (Development & Operations)

Other Frameworks (e.g. COBIT, Resilia, Lean Six Sigma, LeanIT, ISO2000, ISO27000)

Suggested Reskilling Model

Via PeopleCert Passport

SoftwareDevelopment

Digital Marketing

Big Data CybersecurityArtificial

Intelligence

Java C#

CompetenceAssessment

Global Best Practice

Frameworks(40 training hours)

Reskilling in Leading IT Subjects

(500-600training hours)

CONFIDENTIAL 9

Transformed company

MARKET TRANSFORMATION AND CHANGE OF CUSTOMER

EXPECTATIONS

CORPORATE DIGITAL

REORIENTATION

NEW EMPLOYEE NEEDS AND

EXPECTATIONS

SKILLS DEVELOPMENT TO MEET THE DEMANDS OF DIGITAL TRANSFORMATION

What skills do employees

currently have?

Which jobs will appear or disappear in the

future?

What future skills will be required for existing jobs?

What skills will be required for future

digital jobs?

How are existing jobs evolving?

DIGITAL SKILLS

CONFIDENTIAL 10

PeopleCert Can Fuel up the Digital Transformation Journey!

v

Global Best Practices:

Worldwide Exclusivity in No1 Global Best Practice Frameworks in

IT Service Management, Programs Governance & Project

Management

Business Model & Processes

v

• Qualification frameworks for Upskilling and Reskilling

• Globalisation enablement: delivering language exams by

disrupting the existing languages examination market, with a

view to maximise adoption

Skills & Competencies

v• Certifications that help activate necessary culture shifting

(AgileShift, DevOps, Cyber-resilience awareness)

Culture

CONFIDENTIAL 11

ITIL 4 is coming!

✓A community and industry-led initiative with contributions from IT experts around the globe

✓Builds on ITIL, providing a tool that supports organisations in digital transformation

✓ Encompasses emerging practices, such as Lean, Agile and DevOps

✓ ITIL 4 will evolve to provide an end-to-end IT/Digital Operating Model

Global Best Practice Frameworks

CONFIDENTIAL 12

An agile solution for the entire organisation

✓ Prepares for transformational change

✓ Provides staff with knowledge and guidance to understand, engage with and influence change by embracing agile and lean ways of working

✓ The new, easily tailorable, lightweight framework helps organisations on their change journey and to thrive in a disruptive and competitive marketplace

✓ The new certification involves:

o Understanding and being engaged with why change is important & necessary

o Talking confidently about what it means to be agile and lean

o Using the framework to champion change within the organisation

Global Best Practice Frameworks

CONFIDENTIAL 13

Global Best Practice Frameworks

PRINCE2® : The world’s most practiced and recognised project managementmethod

A flexible method for managing successful digital transformation projects,

regardless of type or scale

Over 1,000,000 PRINCE2 Practitioners

150 different countries, 19 different languages

CONFIDENTIAL 14

Global Best Practice Frameworks

RESILIA® : Cyber security awareness training and certification offering best practice advice which shifts people from passive to collaborative and engaging learning

Based on providing on-going, regular learning which is adaptive and personalized,

relevant and valuable with measurable benefits

CONFIDENTIAL 15

IT Governance

COBIT 5 : Governance and management are crucial for effective Digital Transformation

IT is increasingly becoming a critical enabler to realizing business value; at the

same time, IT represents a significant risk if not governed effectively

Governance ensures that enterprise objectives are achieved by evaluating

stakeholder needs, conditions, and options

Setting direction through prioritization and decision making; and monitoring

performance, compliance, and progress against agreed-on direction and

objectives

In addition, COBIT 5, via its guidance on services, infrastructure and applications,

helps organisations assess the potential of digital transformation on business

The guidance broadens thinking from defining a single-point solution to

implementing a holistic asset, integral and supportive of business objectives

CONFIDENTIAL 16

DevOps Foundation®

Certified Agile Service Manager (CASM)®

Certified Agile Process Owner (CAPO)®

DevSecOps Engineering (DSOE)℠

Continuous Delivery Architecture (CDA)℠

DevOps Leader (DOL)®

DevOps Test Engineering (DTE)®

Why DevOps, why now?

✓ Increasing adoption worldwide

✓ Ready to use materials, easy to get started

✓ Always up-to-date - V3 is available with enhancements

following latest developments

A full portfolio of sought-after certifications

peoplecert.org

PeopleCert is your partner to guide you through this process, with global know-how and a holistic approach.

peoplecert.org

Thank you!romeo.mabasa@peoplecert.org