Resilience: The Key to Leadership Success
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Resilience The Key to Leadership Success E.L. “Betsy” Smith, PhD
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Emotional Intelligence and Resilience are key skills for any leader to succeed. Resilient leaders anticipate risks and ready for change. NCPMI April Meeting, Dr. Betsy Smith, PhD. spoke about how to be resilient and shared some of the EI Leadership competencies and tips to become a successful project manager.
Transcript of Resilience: The Key to Leadership Success
ResilienceThe Key toLeadership
Success
E.L. “Betsy” Smith, PhD
Get value fromthe presentation...
have funhave two take-aways…
INTENTIONS
EMOTIONAL INTELLIGENCE
The rules for work are changing. We’re being
judged by a new yardstick: not just by
how smart we are, but by how we handle
ourselves and each other.
Daniel Goleman, PhD.
EMOTIONAL INTELLIGENCE
How we empathize with others
How we lead ourselves
RESILIENCE
Respond to ever changing realities
Bounce back- Bounce forward
Status quo is unsustainable
Heart pounds
Breathe faster
Break out into a sweat
STRESS
NEGATIVE
REFRAME STRESS
preparing you for action
more oxygen to your brain
blood vessels
POUNDING HEART
FAST BREATHING
PERSPECTIVE
KELLY McGONIGAL
Engage in personal renewal
Watch your mouth
Six PRACTICES of Resilient LEADERS
Quickly blunt the impact of setbacks
Stay optimistic
Cultivate networks before challenges hit
See patterns - use insights for change
Longevity
Music
PERSONAL RENEWAL
Gratitude Journal
Exercise
Laugh
-6 yr. old 300 Times, 40 yr. old 7 Times
USE WORDS that WORK
WATCH your WORDS
WATCH your MOUTH
Power of words
Questions not directives
1
2
3
Stay OPTIMISTIC
If you think you canor you think you can’t-you are rightCultivate your
thinking
Optimistic, not naive
QUICKLY BLUNT IMPACT of SETBACKS
moreengaged
no finger pointing
changepriorities
cultivate NETWORKS before CHALLENGES
internal external
SEE PATTERNS
Invite multiple perspectives How will we ...
COACHING for RESILIENCE
Questions beat answers
Help someone learn from loss
Encourage action in the face of loss
Bring out someone’s vision
When progress has plateaued
LEARN from LOSS
What is the best opportunity this situation could lead to?
What has this challenge cleared up for you?
How can you have a sense of humor about this?
How will you use these lessons in the future?
ENCOURAGE ACTION after LOSS
What is the new reality?
What is the new milestone? What can you do to supportthe people affected?
How can you exhibit that this did not get you down?
What skill habits and knowledge do you have?
What can you eliminate?
To BRING out SOMEONE’S VISION
What is your new vision? How does it resist the “pull ofthe past”?
What will you celebrate?
What will you let go that is holding this project back?
What about this challenge puts a bounce in your step?
When PROGRESS has PLATEAUED?
Where have you seen the strongest momentum?
What is still missing?
How are your strengths a plus in this situation?
What requests could you make to move this forward?
Resilience: The Key toLeadership
SuccessWhat did you learn?
Aha!
THANKS FOR YOUR
PARTICIPATION
E. L. “Betsy” Smith, PhD
919.651.0908
850.384.4874
326 Bridgegate Dr.Cary, NC 27519
www.elsmithconsulting.com
