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LFR OHIO PROPERT I ES

Resident Handbook

Canal Place Apartments

Sunrise Apartments Blume Alumni Apartments

LFR Ohio Properties Residential Handbook

Toll Free: 888-738-4776

[email protected]

www.LFRrentals.com

© All Rights Reserved 2013

As your new property management

team we would like to welcome you into

your new home and thank you for

choosing to work with us. The purpose

of this handbook is to assist you with

caring for your new home and also will

answer some of the most common questions you will have while

working with LFR Ohio Properties Leasing Office.

Please take a moment to take a look through this packet, it will give

you all the basic information you will need to get started and settled

into your new home. If after looking through, you still have some

questions, feel free to call one of our offices or come in and some-

one will be happy to answer any questions you might have and help

you in any way we can.

LFR Ohio Properties is committed to providing friendly and helpful

service to all of our residents. Our team members play specific roles

to best service your needs. Any time you have a question or some-

thing you would like to discuss, someone from our team will always

be willing to help.

We look forward to working with you.

Sincerely,

The Management Team


Table of Contents

Disclaimer: This Handbook is provided for informational purposes only and does not constitute a portion of your rental agree-

ment (lease).

Please review your rental agreement carefully, familiarize yourself with its contents and do not hesitate to contact us with any

questions or any additional information you need.

The intention of this Handbook is to help clarify the residency process and provide general information.

Moving In ……………………………………………………………………………………………………. 1

The Basics......................................................................................................... 1

Paying the Rent …………………………………...…………………………………………………...… 3

Rights and Responsibilities

Quarterly Inspections ……………………..………………..……………………………………. 4

Annual Review Process ………………………………………………………………….……….. 4

Transfer Policy .……………………………………….………………………………………….... 4

Privacy Policy ………………………….………………………..…………………………………. 5

Conflicts and Complaints …………………………………………………..……………………. 5

Notice to Vacate ……………………………………………………………………………..……. 5

1099 Miscellaneous Income …………………………………………………………………….. 5

Zero Tolerance Policy …………………………………………………………………………………. 5

About the Building ………………………………………………………………………………………. 6

Emergency Procedures ……...…………………………….…………….…………………………... 6

Fire Safety Tips ……………………………………………………………………………………. 8

Weather Related Emergency Procedures ………………………………………………….. 9

Maintenance Emergency Procedures ……………………………………………………….. 9

Care of Your Unit …........................................................................................... 10

Violation Tickets ……………………………………………………...…………………………. 11

Seasonal Maintenance …...………………………………………………………..................... 15

Community Activities ……..…………………………………………………………………………… 14

Moving Out …………........................................................................................... 14

Move-out Guidelines…………………………………………………………………….………... 15

Local Service and Utility Information

Sidney..................................................................................................... 17

Wapakoneta …………………………………………………………………………….………... 17


Toll Free: 888-738-4776

[email protected]

www.LFRrentals.com


MOVING IN

The Leasing Office will coordinate your move in day. When you sign your lease and pick up your keys, a manager will

walk through your unit with you and complete a move-in inspection report. Move-in hours are from 8 a.m. until 8

p.m. Use of the elevator is available for your moving convenience for large furniture. Please make arrangements

with the Leasing Office prior to moving in furniture. When moving into your new apartment, remember:

Do not hold the elevator door open by blocking the door or hold the black rubber safety strip. Please use the “OPEN DOOR”

button inside the elevator.

Do not commandeer the elevator—others may be waiting to use it, including residents confined to a wheelchair or using a

walker.

Please do not block the hallways or stairwells with furniture and boxes. Blocking the egresses can be a serious problem in the

event of an emergency situation.

Do not prop open any exit doors and leave unmonitored without someone physically at the door. If unmonitored, doors need

to be closed and locked for the security of other residents and their guests.

Please use extreme caution when moving into the building. Avoid hitting and scrapping walls or dragging heavy furniture and

boxes along the carpets as it may “burn it” beyond repair. You will be charged to replace it whether in the common areas or in

your apartment.

Be careful not to hit the sprinkler heads in the apartments or hallways.

Do not throw large items in the dumpster. All boxes should be collapsed, folded and/or bound with tape or string before

thrown into the dumpster or should be disposed of off site. NEVER throw furniture and large items in the dumpster. It is your

responsibility to have them removed and disposed of off site. You will be charged for the cost of the removal of items left or

put in/near the dumpster in the dumpster, as well as a violation ticket.

Do not leave any items in the common areas, Community Room or in front of the dumpster. (Canal Place Residents may bring

boxes to the maintenance door for removal.)

If you have any questions, please contact us during regular business hours, or leave a message and we’ll get back to you as

soon as possible.

THE BASICS

New Address: Be sure to let everyone know your new mailing address. You can get your mail forwarded by completing a mail

forwarding request form. In order to receive mail at the building, you will need to make sure that a unit number is listed. The Post

Office will not deliver if there is no unit number.

Leasing Office: Hours are posted at the office at each site. The office is not open on weekends or holidays. Hours are subject to

change due to the nature of our business without prior notice. Cancellations will be posted if possible. It is always a good

idea to make an appointment if you have specific items you would like to discuss. Unauthorized persons are not permitted

in the office when it is closed.

Under no circumstances should you or anyone else contact owners or General Manager.

All communication should go through the Leasing Office.

Rental Agreement: Before moving into your unit, you signed a Tenancy Lease Agreement with LFR Ohio Properties and you

should have received a copy of it. (if you have lost your copy, you can request another copy by contacting the Leasing

Office.) This agreement is between all occupants of the unit and LFR Ohio Properties.

The duration of your rental agreement is fixed and specified in the lease agreement. Any early termination or extension must be

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discussed with the Leasing Office. Penalties may occur for early termination. If you have questions about your lease, please con-

sult with a licensed attorney.

Security Deposits: Your security deposit can not be used to pay your last month’s rent or any other month’s rent. It will be used

to cover the cost of any damages to your unit when you leave. If the damages do not exceed the total security deposit you will be

refunded the balance within thirty (30) days. A forwarding address is required to refund any deposit owed.

Unit Damage: Residents will be held responsible for any repairs and damages beyond normal wear and tear. Any damage caused

by resident or their guests will result in resident being charges to repair or replace an necessary parts or systems. Tampering with

any unit components or systems (HV/AC, thermostats, hot water tanks, plumbing, electrical panels, etc.) will not be tolerated.

Pets: The pet ownership rules are provided in your lease, and outlines the type of animals allowed with prior approval of

Leasing Office and your responsibilities as their owner. Each animal must be 30 pounds or less when full grown. A maxi-

mum of two pets are allowed.

Pet applications are available at the Leasing Office and the website. Residents submitting a pet application for approval

need to be in good standing with their rent. A $100 dollar pet deposit i($200 for puppies) is required and an additional fee of

$20.00 per month for cats and $25.00 per month for dogs, per animal. Upon move out, the property must be professionally treat-

ed for odor and pests at your cost. (see cost of repair sheet in welcome packet). Guest pets are not permitted. If you violate the

pet ownership rules, your tenancy may be at risk.

Cat owners should keep litter boxes clean. All cats need to be declawed. Do not empty litter box waste down the toilet.

All kitty litter waste should be double bagged and thrown down the trash chute or into the dumpster. Scratching posts are

recommended, so that they don’t scratch at woodwork and rugs causing damage to your unit. Cats should remain in your

unit unless in a carrier to leave the building.

Dog owners need to clean up after pets and must remove all pet waste deposited by your pet appropriately. Please re-

member that pets must be on a leash with a responsible person when in common areas.

Keys and Locks: We will install new locks on your door before you move in and give you a set for you your unit , including

a front security door key (at Canal Place, it also works the door to the emergency stairway off the vestibule) and a mailbox

key. Please note that we do have to charge for extra sets and any replacement sets for lost of stolen keys . If you lose you

keys there is a $75 /key charge to make a copy of security door key, and $30/key for mailbox and /or apartment of keys.

Entry Door System: The entry doors are locked for the security of all residents. The entry system allows for visitor to in-

form you of their arrival by dialing your unit number on the key pad. The system silently dials your telephone number and

connects a line between your unit and the entryway. Your phone will ring like a normal call. Visitors hang up by pressing #

on the key pad. When you answer your phone, the visitor will identify themselves for you to let in. To allow the visitor in, press 6

or 9, depending on your building, on your phone and hang up your phone.

Make sure you recognize the voice of the person(s). If it is a delivery person, you may wish to meet them at the door instead

of buzzing them into the building. DO NOT ever let someone into the building unless you are sure of their identity and they

are visiting you. IF they are a resident, they have a key and can let themselves in. You may help by holding the door if their

arms are full, but otherwise please let them open the door themselves.

If a person rings your unit and states they need to visit someone else, left their keys, or any other reason, direct them to that

person or the office. DO NOT OPEN THE DOORS FOR THEM! THIS IS FOR EVERYONE’s SAFETY. Also, if someone is at the

door when you arrive, do not let them in. They need to be buzzed into the building by a resident. If someone you buzz into

the building does not show up at your door in a reasonable amount of time, please either try to locate them or notify the

office.

You may want to try practicing using the system before you have guests so that you will be prepared.

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Toll Free: 888-738-4776

[email protected]

www.LFRrentals.com


Insurance: It is highly recommended that residents get their own Renter’s Insurance Policy. If there is ever damage to

your unit (water, fire or theft), your personal belongings will not be covered by LFR Ohio Properties. The cost is generally

minimal, but well worth it. Please speak with the Leasing Office for more information and how we can help you get

Renter’s Insurance for an additional fee or any local insurance agent can provide you with a Renter’s Insurance Policy.

Grounds Maintenance: Care should be taken to keep all the grounds and building areas clean (inside and outside). Please consult

the rental agreement for more details. Please make sure you clean up after your dog does business outside as agreed when you

signed your pet agreement. Anyone leaving pet waste will receive a violation ticket.

Routine maintenance: The Leasing Office will perform routine maintenance items as needed. You will be notified in ad-

vance of scheduled maintenance. Notices will be posted on community bulletin boards. If you have items that need to ad-

dressed before scheduled maintenance, please submit a written work order request form to the Leasing Office.

Submitting a Maintenance Request: If a maintenance issue should arise, please complete a work order request by sub-

mitting a work order request slip found at the office door or online at www.LFRrentals.com.

We ask that you submit maintenance requests in writing to avoid confusion and to ensure that we have a clear record

of your request. When making a request, be as specific as possible about the problem.

By submitting a work order request, you have given maintenance staff permission to enter your apartment between 9:00 AM

– 5:00 PM. We will try to address your issues within 36 hours of submission.

Note: Residents are responsible for securing any pets you may have in your unit for the repair visit.

Noise: Quiet hours are from 9 p.m. to 8 a.m. daily. You are subject to all rules pertaining to noise in your rental agreement.

Please respect “Whisper Zones” in hallways and common areas for the comfort of al residents.

Guests: A guest (s) staying longer than 14 days will require approval by the Leasing Office . Consult your rental agreement for more de-

tails.

Energy Conservation: Energy saver light bulbs have been placed in all units. Please use only the energy saver

florescent bulbs in your units. Please see Leasing Office if you need additional bulbs.

Please keep windows closed when heat and A/C units are on to conserve energy costs (for those that have windows that

currently open). Finding windows open when heat or A/C units are in use in your unit is a ticketable violation. If staff notices an

open window, they will be checking to make sure heat/AC units are not on. We appreciate your help in keeping the utility usage

down.

By helping us save money on energy bills, we will be able to make additional improvements and repairs for the benefit of all resi-

dents in the future. It also helps us do our part to preserve the planet.

Water conservation: Please try to conserve water usage as well.

If your faucet(s) drips or leaks and/or the toilet continuously runs, please notify the office immediately so that we can

get it fixed. Water leaks left unrepaired will lead to damage in your unit, and the unit below you.

Vehicle Parking: Only approved and operational vehicles in designated areas are allowed. Parking stickers should be placed

in the upper corner of the rear right window. Guests should park in designated guest areas. Residents should not park in

metered spaces except to load and unload cars.

PAYING RENT

Acceptable forms of rent payment: Rent can be paid by Automatic Clearing House (ACH) debit, debit card, check, money

order or cashier’s check . Checks and money orders are payable to LFR Ohio Properties. NO CASH will be accepted.

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When is rent due: Rent is due on the 1st of each month and is considered late if received after Noon (12:00 PM) on the 5th of the

month. To avoid a NOTICE TO VACATE and late fee, be sure to pay rent on time & in full. Please note this timeline includes week-

ends and holidays, so plan accordingly. If you will be away during this time, please pay before you leave to avoid any penalties.

How to pay rent:

Rent is due on the first of the month. It must be physically received in the office or our bank account by ACH debit no later

than the fifth (5th ) of the month not to be considered late, and result in a late fee of $25.00/

Checks and Money Orders need to have your name and unit number printed on it clearly in the memo section to ensure that

you are properly credited for your payment.

If a rent check/debit is returned for insufficient funds (NSF), all charges including a $35.00 NSF charge, and a possible $25 late

fee will be charged to you. You will need to pay with a money order within 24 hours of notification plus any additional charg-

es..

Payees should send rent checks to the Leasing Office of the building in which the Resident resides with resident’s name on the

check and unit number to ensure proper account credit.

Rent can be paid in person during normal business hours or after hours by placing your rent in the mail slot at the office. When

the office is closed, place your rent in the mail slot at the Leasing Office door. Please check or money order is properly labeled

with your name and unit number. Operational hours are posted at each Leasing Office, though are subject to change without

notice. Receipts are available for those who want them.

To set up direct deposit of your rent through ACH debiting, please contact the Leasing Office for additional information and

forms. ACH Enrollment form is also available on our website. You need to have a checking or saving’s account.

Important Reminders About Your Rent Check:

Review your check or money order and ensure it filled out correctly and completely with your correct unit number.

Providing an incomplete check or money order is not the Leasing Office ’s responsibility, and may result in late fees.

RIGHTS AND RESPONSIBILITIES

Quarterly Inspections: All units will be inspected quarterly by Leasing Office in order to met OFHA requirements. Units

inspections include but are not limited to: cleanliness, damage, necessary repairs, appliances, lights and outlet functioning,

and blocking or tripping items of exits. If violations are found, residents have 1 week to rectify the situation before receiving

a violation ticket.

Annual Review Process for Renewing Your Lease: You will need to complete a Declaration of Income & Assets as required

by Metropolitan Housing or other rent subsidy providers. Under the terms of your lease agreement, you are responsible

for paying your rent or rental portion in full and on time.

Failure to meet their inspection and payment history and/or lease violations could result in losing your rent subsidy or be issued a

Notice to End Tenancy. This is the start of the eviction process. (Please refer to your lease agreement for additional information.)

Transfer Policy: In order for any resident(s) to transfer from the unit you currently occupied to another, the resident(s) must: (Note: the new rental rates will apply to transferred unit)

~Be at the end of the term of their lease currently in effect, and ~Complete a new application and qualify under the new move-in rules and requirements, and ~Be in good standing with regard to rental payment and history and ~Be in good standing with regard to respecting property rules and regulations and ~Meet one or more of the qualifying criteria listed below Qualifying Criteria:

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Toll Free: 888-738-4776

[email protected]

www.LFRrentals.com


1) The resident(s) has experienced a change in household size (transfer must be to a unit of different size), or

2) The resident(s) has experienced significant loss of income making their income insufficient to pay the rent on the current unit (unit must be a lower priced unit), or

3) One or more family members has developed a new, physically debilitating condition making use of the current unit a hardship (transfer may be to same or different size unit), or

4) The unit does not meet the Ohio Housing Quality Standards (HQS) because of damages not caused by the resident(s) and these damages cannot be repaired with the resident(s) in place (generally, transfer must be to the same size unit).

Exceptions to the requirements to fulfill the term of the current lease will be granted on a case-by-case basis. Such exceptions shall be granted only in cases of demonstrated hardship (i.e. spouse’s death, and subsequent loss of income or the unit fails HQS). This policy shall apply to all properties managed and operated by LFR Ohio Properties LLC.

Once qualified, the resident(s) must submit a full deposit for the new unit as well as the first month’s rent for the new unit before keys will be distributed. Return of the security deposit for the old unit will be evaluated on the same basis as any other move-out. Unit must be left empty of all personal items and debris, and in broom swept condition.

All transfers are dependent upon the upon the availability of the desired size/type of unit. Residents will not be considered for more than one unit transfer during their time of residency with us, unless extreme circum-

stances make the transfer necessary.

Privacy Policy: LFR Ohio Properties is committed to maintaining confidentiality, respecting personal privacy and as well

as a public body that falls under the Freedom of Information and Protection of Privacy Act (FOIPP), is responsible for the

protection of all personal information under its custody and control.

This policy pertains to all residents as well. Please do not share any personal, medical or financial information of another resident.

This includes rumors. Be mindful of where you talk and to whom you talk to. When you applied for housing, we collected only the

personal information required to meet rental requirements. All information is stored in a secure location and for the length of

time required by law and your tenancy.

Household Size: If there is an increase or decrease in the number of occupants in your unit or family, even temporarily,

you must contact the Leasing Office immediately. This will effect your lease agreement, and it may need to be revised ac-

cordingly.

Conflicts and Complaints: If you are involved in a conflict with another resident, try to resolve the issue with them before

seeking help from Leasing Office of authorities. If you are unable to resolve an issue as it relates to your tenancy, please

contact the Leasing Office in writing. You need to contact the authorities if it involves criminal charges.

Note: Written complaints must be dated and signed and should state the facts (who, what, when, where) rather than personal

judgments, opinions or conclusions. Keep them brief and to the point!

Notice to Vacate: Residents who intend to move at the end of their lease, or to terminate their lease before expiration,

need to give a minimum of 45 days notice to vacate. You need to put your notice in writing using the Notice to Vacate

form available at the Leasing Office or on the website. Failure to give a 45 day notice will result in a forfeit of your deposit.

Please see the Move Out Checklist (p. 15) for specifics on moving out.

Residents must completely empty their unit of all furniture, personal items, and trash, whether it is your intent to move or

you are being evicted. Failure to do will result in additional costs to you. You must also turn in your keys and parking remote

or you will be charged to replace them.

The Leasing Office reserves the right not to renew a resident’s lease. Any resident whose lease will not be renewed will re-

Page 5


ceive written notice 45 days prior to the expiration of their lease.

Receiving a 1099 Income Form: If you do not pay your rent owed in full, you could receive a 1099 Miscellaneous Income

Form for the amount owed in rent as well as charges for removal of personal items, debris, and damages to your rental

unit. This will need to be reported as income on your next tax filing and may impact your future rent subsidy qualifica-

tion. Failure to pay your rent is considered income to you. Therefore, it is in your best interest to pay your rent in full and on time

to avoid any additional charges and notices.

Zero Tolerance Policy

Alcohol: Any resident found buying or providing alcohol to minors, will be evicted immediately. Alcohol may not be con-

sumed in common areas including the community room, hallways, stairwells and grounds.

Drugs: LFR Ohio Properties maintains a Zero Tolerance Policy for the use or sale of Drugs or Alcohol and for any kind of

abuse of others. This policy applies to guests of any resident visiting in the building, and violation by guest(s) may result in

eviction of the resident.

Any resident found using or selling drugs will be evicted immediately, no questions asked. Federal, State and Local

legal action may result as well.

ABOUT THE BUILDINGS

The buildings were built in the early 1900’s and were renovated in 1995 into affordable tax credited housing. Each building has it

own unique characteristics and spaces for residents to use and enjoy.

Community Rooms: Everyone uses this space, so please be courteous and clean up after yourselves.

Please make sure that you clean up after using the room, kitchen area and bathroom, no matter when you use the room.

If you spill food or beverages, please clean up immediately, and be sure to wash your dishes after use.

Do not leave food in the refrigerator. Any food or other items left will be thrown out by cleaners. Please unplug the refrigera-

tor when your function is finished and leave the doors open

The community room is available for function rentals to residents and members of the community for a small fee.

Resident rental fee is $35 and for non-residents $100, for up to 4 hours. A non-refundable deposit of $50 is required to hold

the room. Anyone wishing to reserve the community room for a function must submit a Reservation Form. Forms are availa-

ble online or from the Leasing Office.

Public Bathrooms: These are provided for your use and convenience. Please be courteous and clean up after yourself. Ac-

cidents happen, but please clean up after yourself. Please let Leasing Office know if supplies need to be replenished. Do

not flush sanitary items down the toilet.

Laundry Facilities: There are onsite laundry facilities for resident use only, located in each building. Machines are coin-

operated. Washing machines work best with liquid detergents, and only liquid detergent can be used in front load ma-

chines. After each use, residents should clean filters in washers and dryers, and leave the area clean. Trash barrels are pro-

vided for disposal of lint and debris. Please keep laundry room doors closed per the fire department.

Video Surveillance: Buildings have state of the art video/audio surveillance systems. Cameras will be recording all exits/

entrances, elevators, exterior, and community areas. 24/7. So SMILE and follow the building rules and policies every day!

Or you may not be smiling later!

Bikes and Other Toys: Bikes may not be parked in any common areas. They should be left outside in bike racks or on the

Page 6


Toll Free: 888-738-4776

[email protected]

www.LFRrentals.com


sidewalk. Residents may walk their bikes to their unit for storage as well. We highly recommend using a bicycle lock to prevent

theft. LRF Ohio Properties is not responsible for stolen bikes. Bikes should not be left in front of the dumpster , near parked cars

or near any of the entrances. Children should not ride their bikes in the parking lot and should wear helmets for safety reasons.

The use of skateboards, roller skates, roller blades or other such toys can not be used in the building as they are loud and will dam-

age the carpeting. Please use outside on the sidewalks, and not in the parking lot, where cars come and go and may not see them.

EMERGENCY PROCEDURES

What is an emergency?

Any situation that presents a threat to life, safety and/or property to you or anyone in the building should be considered an

emergency.

An emergency may include, but is not limited to: smoke, fire, smell of gas, break in, medical issue, or anything causing

physical harm.

An emergency is not an annoying sound, heating/air conditioning failure (unless extreme weather conditions), appliance mal-

function, drain stoppage and the like, while they can be inconvenient, these are not considered emergencies and will be han-

dled by Leasing Office on the following business day.

If the situation is considered a maintenance emergency and occurs during normal business hours, please call the Leasing

Office, then follow-up with a work order request.

If the situation occurs after business hours please call the Leasing Office and someone will return your call as soon as possible.

Remember to leave your name, phone number, address, and the type of emergency.

In the case of a medical issue, fire, or other emergency situation that could involve immediate peril to you or someone

surrounding you ALWAYS call your local emergency number or 911. In case of fire, pull the alarm and leave the building.

IF THE FIRE ALARMS SOUNDS: Leave your apartment immediately! You should feel your door for heat before opening it. If

cool, open door slowly to check for smoke. Close your unit door and exit down the nearest stairwell to the designate

meeting area for your building and wait for additional instructions. (Canal Place @ 5/3 Bank parking lot, and Blume Alumni

& Sunrise @ corner of Logon St. and Vine St.)

REASONS the MAIN ALARMS SOUNDS:

Smoke is detected in the hallways

Someone has pulled the alarm station lever (the red boxes)

Sprinklers are activated: These put out 30 gallon of water per minute.

The heat sensors in the sprinklers will detect heat at 165°F or higher

We may be having a “surprise” fire drill. They can happen any day or time will not be announced. The fire department will

check all units and stairwells.

DO NOT WASTE TIME going around looking for neighbors. You can bang on doors as you pass by. You may use the “buddy system”

for neighbors who may need additional assistance. If you are hard of hearing or a sound sleeper, consider giving a copy of your

apartment key to “your buddy”. Don’t spend more than a few seconds to check on neighbors. If you can’t get their attention, noti-

fy Emergency Personnel when you get out of the building. Exit the building and report to the designated area for roll call.

“Local Smokes” – smoke detectors in individual apartments are NOT connected to the main fire alarm.

Page 7


ALWAYS exit the building if you hear the building alarms go off. Treat ALL alarms as a real fire. You never know when it’s

an actual emergency. Residents not able to exit down the stairs should wait in the stairway staging area closest to your

unit. On average, for a building this size, there may be a real fire every 2-3 years. Sprinkler systems will contain a fire to one area.

99% of deaths are from smoke inhalation—not the actual fire. When building alarm sounds, the fire station’s alarms sounds. Re-

sponse time is 1 minute and 30 seconds or less.

If you are disabled and you cannot get to the stairwell, or if you are trapped in your apartment, call 911 and let them know

your location in the building.

1. Go into the stairwell

2. Close the door and stand on the landing away from the door

3. STAY THERE!!! Emergency personnel will look for you there and assist you down the stairs.

If you are in the elevator, it will automatically go down to the ground floor. The doors will open and then it will then lock.

You should leave the building by the shortest route.

YOU can be arrested and/ or fined, for not leaving your apartment when the fire alarm sounds. You will also be ticketed by

Leasing Office for not leaving the building.

It is important not to try to STOP staff or emergency personnel to ask what happened. They are busy dealing with the situa-

tion. Please wait away from the building and stay out of the way.

A building roll call will be performed to make sure everyone is out and safe. If you are going on vacation, it is important to

notify the Leasing Office of the dates you will be gone.

When the building is cleared, you will be given further instructions and notification of what happened. Please be patient and

let everyone do their jobs.

FIRE EXTINGUISHERS:

Fire extinguishers may be found throughout the buildings. It is recommended that you buy personal ones for your apart-

ment and mount on a wall, not under a cabinet.

To use a fire extinguisher remember, “PASS”:

Pull (the pin)

Aim (the nozzle)

Squeeze (the handle)

Sweep (at base of fire)

If You Burn Food While Cooking: Do NOT open door (if smoke goes into the hall, it may activate the building alarms). Open win-

dows if possible. Turn on stove exhaust fan and bathroom exhaust fan. Wave smoke away from your smoke alarm. Turn your

furnace control unit onto “FAN ON” until the smoke clears, then turn it back to “Auto”.

IF it is a GREASE fire, cover with a pan lid or dowse with baking soda. DO NOT THROW WATER ON A GREASE FIRE.

FIRE SAFETY TIIPS

Here are some fire safety tips to protect you and your family.

Know where the nearest two (2) emergency exits are closest to your unit, and other common areas of the building.

Count the number of doors (bumps) from your location to the stairs, so that if you had to feel your way through a smoky hall

you know where to go.

Page 8


Toll Free: 888-738-4776

[email protected]

www.LFRrentals.com


Keep your doorway entrances free of debris and other items that block the doors or could be a tripping hazard if you had to

leave quickly.

Never leave your unit with food cooking on the stove or in the oven. Burning of candles in the building is strictly prohibited as

they can pose a serious safety concern for all the residents in the building if left unattended or knocked over. Please do not

use them in your unit.

Do not prop open fire doors or disable automatic door closers as you place both yourself and other residents in danger in the

event of a fire.

Do not overload power outlets or use damaged, old, or frayed power cords. A power strip with a shut-off feature can protect

your electrical appliances.

Do not leave food cooking or unattended on the stove or in the oven

Do not burn candles in your unit, EVER! This is a violation of your lease.

We are not qualified or equipped to administer medical aide. However, if you desire to inform Leasing Office of your medical con-

dition once you have received proper assistance or medical care, we appreciate that.

In case of fire, pull the alarm and leave the building. Close your unit door and exit down the nearest stairwell to the

meeting area then call 911 from outside the building. Wait at the meeting site for additional instructions. Stay out of the

way of emergency personnel and vehicles.

In the case of a medical issue, fire, or other emergency situation that could involve immediate peril to you or someone

surrounding you ALWAYS call your local emergency number or 911.

Be Prepared for an Emergency: Keep an emergency supply kit with a minimum of five (5) days of food and water (especially items

that don’t need cooking such as energy bars and clothing in the event that there is a storm that knocks out the power. Also include

a first-aid kit, flashlight, extra batteries, a battery operated radio and any required medications. Check with local fire and police

departments for shelters that have been set up. Residents are responsible for providing their own transportation to shelters.

Emergency Services may be busy with other emergencies, so call 911 only if absolutely necessary.

You can always check with local utility companies and authorities for updated information and power outages.

Information will be posted by Leasing Office Manager at the entrances of buildings with important information as it becomes

available. Please check and share information with neighbors who may not be able to get downstairs. Leasing Office Manager

will not check on all residents, but may check on those residents who need additional assistance.

Tornados: In the event of a tornado follow the guidelines below.

Do NOT use fire pull station to notify others of a tornado.

Do NOT go outside, instead go to lower floors and stay in the interior hallways or stairwells

Face the wall, & cover head.

Avoid glass & rooms with lots of windows.

If you cannot get to a lower floor, go into an interior room in your apartment that has no windows, such as the bathroom.

Tornado sirens are tested regularly. If there is a tornado, these sirens and the National Weather Systems Emergency Broadcast

System (on radio & TV) should announce the danger. Please heed their warnings.

Our buildings do not have tornado sirens. In inclement weather, watch your TV or listen to the radio for tornado alerts and listen

for the community sirens.

Page 9


Maintenance Emergency Procedures: If you experience a maintenance situation, please call 888-738-4776. Be sure to

leave your full name, unit number, number to reach you at, even if you think we have it, and a brief description of the

situation. Someone will get back to you if it is a true emergency. All other calls will wait until the next business day to be

addressed.

The specific definition of a maintenance emergency is: An issue that is dangerous, hazardous, or if not addressed im-

mediately could cause damage to the property or your personal well-being (i.e. Flooding due to broken water pipes, no

heat in the winter, or gas leak, etc.).

Please follow the steps outlined below to check to see if you can rectify the situation before making a call to the Leasing Office. As

a note, if the problem occurs in the middle of the night it is very unlikely we will be able to dispatch a contractor to the property

until the morning. We will try and contain the emergency as best as possible until a service call can be scheduled.

If the damage is due to resident negligence or damage, you will be charged for the service call. Please check the items below be-

fore contacting Leasing Office for assistance to see if you can resolve the issue yourself.

1. Heating/Cooling Failure:

Check the thermostat to see that the controls are set properly

Check to see if the building has lost power. You can call the electric company to get updated information about

power outages in your area.

If the power has been off for a prolonged period of time, it will take some time before your unit temperature becomes comforta-

ble. Please wait to see if heat/AC is working before contacting Leasing Office .

2. Power Outages: Check to make sure the whole building/area is without power before calling Leasing Office. Never

attempt to gain access to electric panels in the hallways. Please contact Leasing Office if you suspect a power circuit has

been tripped and needs to be reset. Tampering with electric circuit panels is a ticketable offense. In the event of a power

outage, limit the use of your refrigerator to maintain temperatures for food until the power is restored. Not all power may be

restored at the same time as there are several power lines that come into the buildings that may be restored at different times.

3. Water Related Issues: If water is running onto floors from any appliance, fixture or pipe, close the shut-off valve for

the appliance / fixture. Contact Leasing Office immediately.

Cable, Phone, and Internet Service: Standard cable is included in your rent, IF you would like additional channels, you need to

contact the service provider for your building to set that up for an additional fee billed directly to you. We do not provide land

lines phones or internet. If you would like a home phone or internet service, you must set that up yourself by calling a local pro-

vider for an additional fee.

Service Providers: A list of local service providers and emergency contact numbers has been provided for your convenience at the

back of the handbook. Numbers are subject to change and are for reference only. There is room on the page or at the back of

this handbook where you can store other contact information for personal use.

Local phone books are available while supplies last from the Leasing Office. You can also contact the local phone company for a

copy of the phone directory/yellow pages.

CARE OF YOUR UNIT

It is your responsibility to keep your unit and common areas clean and safe. Remember:

Help keep common areas like the hallways, laundry rooms, community rooms and grounds clean for other residents..

Children and pets should not play in the hallways, elevators, laundry rooms, or parking areas.

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Toll Free: 888-738-4776

[email protected]

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Children under 13 should be accompanied by a responsible adult at all times.

Pets should be on a leash or crated in the common areas at all times.

If you or your children have bicycles, please make sure they are locked outside or carefully brought into your unit. Please be

careful not to damage walls and doorways.

Use picture hooks, rather than nails or screws to hang wall decorations. They cause less damage to the walls.

Do not use liquid bleach as a cleaner. It is harsh on the environment and can also damage building materials, such as carpets

and countertops. Instead, use alternatives such as baking soda or Soft Scrub®.

Any alterations or painting in your unit must be approved in advance by the Leasing Office in writing. This includes changing

lighting fixtures or adding appliances such as freezers. There is an additional charge for appliances not supplied with your unit.

Use without written approval is a violation of your lease and is ticketable.

Violation Tickets: A violation ticket will be given to any resident who violates any terms outlined in their lease.

If three (3) tickets are received within the term of the lease, eviction could result or your lease may not be renewed

for another year. Residents are responsible for their guests behavior and conduct as well.

Please remind guests to follow building rules so that you don’t receive a violation ticket.

Please remind your guests and visitors to respect the building rules and regulations, and to be considerate of others living in the

building. Please make sure they observe quiet hours, and “Whisper Zones”. Ticketable violations included but not limited to:

(Remember, video surveillance will be watching and recording.)

*Indicates a ZERO TOLERANCE and will result in immediate eviction. Selling of Drugs may result in Federal or Local legal

action. If you see the use of illegal drugs or the selling of drugs, contact the local authorities immediately!

Pest Control: Please report the first sign of pests in your unit to the office in writing immediately. Pests include (but are

not limited to) rodents, cockroaches, ants, silverfish, and bedbugs. Treatments will be scheduled to avoid further infesta-

tions. Monthly treatments are available to all residents. See sign-up sheets posted .

You can reduce pests by:

Keeping your dry goods (flour, cereals, sugars,. etc.) in containers with tight fitting lids.

Remove household garbage regularly into appropriate containers.

⌂ Loud Music/TV ⌂ Littering Premises/Grounds ⌂ Unauthorized Modification of Unit ⌂ Excessive Noise ⌂ Trash by your Entry/Door ⌂ Damage to Unit or Premises ⌂ Disturbance Of Peace During Quiet ⌂ Smoking in No-Smoking Areas ⌂ Damage to Laundry/Kitchen Facilities Hours /or “Whisper Zones” ⌂ Providing Alcohol to Minors ⌂ Elevator Cleanliness/Abuse ⌂ Loud Arguing/Fighting ⌂ Use Stealing or Selling of Illegal or ⌂ Not Leaving Community Room Clean ⌂ Excessive Pet Odor Prescription Drugs/Drug Abuse/use* (includes bathroom and kitchen) ⌂ Unauthorized/Unapproved Pets ⌂ Foil/Paper on Windows ⌂ Entry to Posted “NO Entry”, “NO Exit”, ⌂ Pets Roaming the building ⌂ Throwing/Hanging things out windows or “EMERGENCY Use Only” Areas of ⌂ Not Cleaning Pet Feces ⌂ Abuse of After Hour - Non-Emergency Premises (i.e. storage, roof, attic, ⌂ Open windows with AC/Heating Calls basement, stairwells, doors, etc.) Turned On ⌂ Failure to Report Pest Infestation ⌂ Unauthorized Occupants/Roommates ⌂ Failure to Leave Building for Alarm* ⌂ Lighting and Use of Candles* ⌂ Allowing Unauthorized Persons into the ⌂ Leaving of Furniture in Common Areas ⌂ Personal Items Left/Stored in Common Building (resident or non-resident) ⌂ Illegal Parking/No LFR Stick Areas ⌂ Sharing Building Keys with Non-residents ⌂ Illegal Entry of a Resident’s Unit ⌂ Non-Emergency Use of Stairs During ⌂ Tampering with Electric Panels, fire ⌂ Other:___________________________ Posted Quiet Hours alarms, thermostats or other systems

Page 11


Stuff steel wool into holes around water pipes that can be found in the kitchen and bathrooms.

Don’t accept furniture from others, or purchase from a second hand store.

To avoid the spread of bedbugs, it is important that you do not bring any furniture or household items into your unit from dump-

sters or second hand stores. Should you discover bedbugs in your unit, notify the office immediately. They will give you further

instructions on what is required to prepare for treatment. If spraying or heat treatment is necessary, you will receive a notice that

explains what must be done before any treatment can be completed. See Leasing Office for additional treatment procedures of

bedbugs.

Water damage: Residents must take care to avoid water damage caused by allowing water to sit on counters and floors.

Care must be taken to ensure that shower curtains are inside the tub, and that shower doors are completely closed when

taking a shower. Water on tile floors can seep through the grout and cause dry rot on the underlayment and discolor the

vinyl. Water can also seep around the edges of linoleum and damage the flooring below. We recommend putting a mat, towel or

rug on the floor to step on when exiting the tub or shower. Please be aware that the rubber backed mats can discolor vinyl floors,

and the resident could be charged to replace the floor when you move out.

Mold/Mildew: Please use bathroom fans when bathing and showering to prevent moisture build up and growth of mold. The

rubber gaskets on your refrigerator and freezer should be wiped down monthly to prevent mold growth as well. If you find mold,

wipe down with a bleach based cleaning solution.

House Plants: Be sure plant saucers are kept under all potted plants. Water run-off will stain or damage window sills and most

other surfaces.

Mini Blinds: Do not soak mini blinds. Spray them with a mild soap and water solution and wipe them down.

Kitchen And Counters:

Clean cabinets with warm soapy water. You may add shelf lining to the cabinets.

To avoid costly damage from nicks and cuts in counter tops, please use a cutting board at all times.

Do not use bleach products to clean counters.

Appliances: Your appliances are included with your apartment and should clean and well maintained in working order.

Refrigerators: They are frost free. Do not use knives or ice picks to break away any ice in the freezer. Do not put ex-

tremely hot items like tea kettles, hot pans or hot leftovers in there freezer as they will melt the plastic. Unplug the unit

if you need to defrost. Please clean all surfaces and rubber gaskets regularly to keep in good working condition and to

save energy. If you have a separate freezer (with permission), it works best when full. If not full, you should not be using

it, as it wastes energy.

Stoves and Ovens: Be aware of the various bake, broil, time bake, and self-clean controls. Use products made for cleaning

or mild soapy solution to clean smooth stoves and oven surfaces. Routinely remove burner coils, and clean drip pans and

underneath to prevent fires and smoke.

Range Hoods: The filters in the range hood should also be cleaned and washed in hot soapy water periodically to prevent

grease build up. Please do not use abrasive cleaning products as they will damage the surfaces of your appliances. For

grease and dirt build up, try a paste made from baking soda and water. Mr. Clean Erasers ® work great to clean off

grease.

Bathrooms: Please use a gentle, non-abrasive cleaner such as Soft Scrub® or Mr. Clean Erasers® on bathtubs, sinks and toilets. A

rough cleaner will scratch the surfaces and make them harder to keep clean.

Please use fan light when taking a bath or shower to prevent mold from growing due to excessive moisture. This will

Page 12


Toll Free: 888-738-4776

[email protected]

www.LFRrentals.com


also prevent the ceilings and wall paint from peeling.

Tub and Shower Walls: Dilute 1 part white vinegar in 5 parts water for cleaning all ceramic tiles and fiberglass tub

surrounds.

NEVER use scrubbing cleansers like Comet® or Ajax® on fiberglass tub surrounds, as these products will permanently

scratch the surfaces.

Household Garbage: Disposal of waste varies somewhat from building to building, so please read posted notices at your

location regarding trash removal.

All household trash should be deposited in the dumpster or down the garbage chute.

All boxes and plastic containers should be crushed, collapsed and/or taped before depositing them, to save space in the dump-

ster or to fit down the trash chute.

Disposal of large furniture items, large boxes, electronics, florescent light bulbs, or other hazardous materials is not permitted

in dumpsters. Residents must make arrangement for their removal at their own expense. Do not leave any items in the com-

mon areas of in or in front of the dumpster for removal. You will be ticketed for a violation of your lease.

Recycling: Recycling is on your own at this time. Individuals are encouraged to recycle on their own. Should we offer on-

site recycling, residents will be notified of procedures and services offered.

Smoking: Smoking is not permitted in any of the common areas, hallways, stairs or elevators. Per Ohio state law, smoking

is not permitted within 15 feet of any doorway or window. You may smoke in your unit, as long as it has not been designat-

ed a “Non Smoking” unit. If you are a smoker, and have scheduled repairs, please do not smoke in your unit 1 hour before

scheduled visit and while they are present.

Yard and Grounds: Please use trash and cigarette receptacles outside the buildings. Please remind your guests to do the same.

Common areas such as courtyards and picnic areas should be left clean after use. Table umbrellas should be closed when not in

use.

Heating and Cooling Systems: The type of heating and cooling units varies from building to building, but here are some

general guidelines to help keep your system in good working condition. Thermostats are climate controlled with set

heating and air conditioning limits to conserve energy consumption. Tampering with systems or thermostat is a violation

of your lease and will lead to eviction.

Dust can accumulate at air ducts and fan vents. A small broom brushed across the vent openings will clear away any dust and

help the furnace or fan operate more efficiently. Inspect all supply and return vents for cleanliness and obstructions. Filters

are changed quarterly by maintenance.

Remember, heat pumps usually do not circulate warm air like gas furnaces do, unless they are run on the “Emergency Heat”

setting which activates the resistance heat mechanism.

Air conditioning can only lower the inside temperature 10 or 15 degrees lower than the outside temperature. Clean air filters

at a minimum twice a year.

If the power goes out in your unit, first check to see if the whole area is without power. If it is out in the area, report outage to

the local power authority. It may take some time for your unit to cool off once turned on initially or after a long term power

outage.

If the power is only out in your unit, the maintenance supervisor can check the circuit breaker panel. One or more circuits may

be tripped.

Page 13


Plumbing Fixtures and Drains: Please check kitchen and bathroom plumbing periodically to make sure there are no leaks.

Please report any issues to the Leasing Office staff immediately. Please be sure to wipe up any water from leaks to pre-

vent any further damage to your unit or the one below you. Tampering with systems is a violation of your lease and will

lead to eviction.

AVOID letting food, grease and hair go down the drains. Clogged drains caused by hair, grease or other obstacles are the resi-

dent’s responsibility and cost to repair.

An excellent drain clearing /cleaning solution recipe is: 1 cup salt, 1 cup baking soda, 1 cup vinegar, followed by 8 cups boiling

water. We recommend performing this treatment monthly to avoid build-up.

Hardware stores carry “hair catchers” to place in sink and tub drains that significantly help keep drains free of hair.

Many units have low-flow toilets. Low-flow toilets tend to clog or back up if too much paper, waste, etc. is flushed. You may

need to continue and hold down the handle when flushing to avoid clogs. Residents must be prepared to plunge the toilet to

clear clogs and avoid damage from over-flows. Flushing during use may be necessary to avoid clogging.

SEASONAL MAINTENANCE

Smoke and CO2 Detectors: Batteries will be changed by maintenance in smoke and CO2 detectors a minimum of once a year.

Typical changing batteries is done at the beginning and end of daylight savings time. If your detector starts to beep, DO NOT DIS-

CONNECT. Please notify the office by submitting a work order to have your battery replaced.

Air Filters: Air filters will be changed every 3 months. If you are a smoker, you may want to ask for an extra filter to change as

needed.

Problems caused by failure to clean/replace the filter will be the resident’s responsibility.

Set the thermostat to an appropriate heat level for winter and cool level for summer. Note that you will be held liable for any

damage incurred due to turning off the heat when leaving on vacation during the winter.

Snow Removal: Building walk ways will be shoveled and parking areas will be plowed. It is the resident’s responsibility to shovel

their own vehicle, and remove of snow away from parking lot and walk ways. Watch for plow so you can move your car for plow-

ing. Please note parking restrictions posted in each building regarding snow removal and plowing.

COMMUNITY ACTIVIITES

Resident Groups and Activities: There are several active groups and social committees available for residents to join and

partake in. Residents are encouraged to participate in as many activities as they choose. These groups promote social,

recreational and educational development by hosting and organizing activities using local resources based on resident in-

terests.

Please check the News bulletin board in your building for monthly meetings and activities.

Health Services: We have teamed up with local agencies to provide wellness clinics for our residents. Please check the News bul-

letin boards and community calendar for scheduled events.

Blume Garden Clubs: For those who like to garden, there are several locations around the property that residents are more than

welcome to use and maintain for flower and small vegetable gardens.

MOVING OUT

Final Move Out Inspection: Upon your final cleanout, please notify the office and a move-out inspection will be conducted, noting

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Toll Free: 888-738-4776

[email protected]

www.LFRrentals.com


any damages to your unit. You will receive a copy of the inspection form for your records and a cost breakdown of any necessary

repairs.

Moving Reminders: You will need to turn in all copies of your keys and parking remotes, and your entry code will be

removed from the entry system. In order to gain re-entry into the building, you will have to contact the Leasing Office or

visit another resident.

Any damage costs will be deducted from your security deposit, and you will be responsible for any costs of damages greater than

your deposit, beyond normal wear and tear expected over time of the unit.

Please notify the office and Post Office of your forwarding address. The Leasing Office will not forward mail for you.

If you move out without notifying the Leasing Office, you will still be responsible for any damages and removal of personal items

and debris left in the unit. Please give us the courtesy of knowing your intentions of moving as soon as possible. A minimum of

45 days notice to vacate is required per your rental agreement. Notice to vacate forms are available online or from the Leasing

Office. You may also receive a 1099 income form for unpaid rent and damages that may impact your income level.*

If you have been given a notice to vacate the premises, you should still contact the office to let them know your anticipated move

out date and schedule a final walk through of your unit. Failure to leave your unit completely empty will result in a $500 cleanout

fee. You may also receive a 1099 income form for unpaid rent and damages that may impact your income levels.*

Disclaimer: Leasing Office has the final authority to determine how much of the deposit shall be refunded in accordance with

the conditions set forth in the Rental Agreement.

*In either case, you should leave your unit in the same shape in which you received it, clean and in broom swept condition, free of

personal items, trash and debris.

General Guidelines to Consider When Moving Out: We understand that moving can be a stressful and busy time. However,

there are some important items to consider when moving to restore the unit to move-in condition, which if done properly will

save you time and money in the long run. There is a level of cleaning that is required to return the unit in the condition you re-

ceived it. If you have any questions, please contact the Leasing Office and be sure to reference the checklist provided in your

rental agreement.

When cleaning your unit, consider checking the list below of to make insure that your unit is clean. The cleaner you leave your

unit, the more likely you are to get your deposit back as long as you have meet all the other criteria in your lease agreement re-

garding moving out and/or termination of your lease agreement.

CLEANING GUIDELINES

Kitchen Cabinets and Drawers:

Wash cupboards inside and out.

Wipe out drawers with damp rag.

Clean sink, baskets and counter tops well.

Wipe down front of cabinets and drawers.

Sweep down cobwebs on walls and ceiling.

Wipe down switch plates and plug covers with warm

soapy water.

Refrigerator:

Empty your refrigerator of all food.

Defrost freezer if needed. DO NOT use sharp tools to pry ice

off. Make sure to wipe any water that may drain from the

freezer as you defrost it.

Wash inside of refrigerator with warm water and baking so-

da. Clean door gasket.

Page 15


Take out refrigerator shelves and drawers and wash in

warm water, dry and replace. Clean under lower drawers.

Wash and dry outside of refrigerator

Move refrigerator from wall and clean underneath.

Vacuum the back coils and lower grills.

UNPLUG the unit and leave the doors open to prevent

mold.

Stove and Oven:

Remove and clean oven racks and broiler pan; soak in hot

soapy water, dry well.

Clean inside of oven, top of stove, knobs, under elements,

under burner pans and drawer.

Wash and dry outside of stove.

Move stove out and clean wall and floor.

Leave unplugged.

Miscellaneous In and Near Kitchen:

Wash all light fixtures in warm water and soap. Clean

switch plates.

Clean inside and out of dishwasher; include inside seal.

Wash range hood and clean filter. Change appliance bulb,

if necessary.

Wash windows, blinds, screens and clean sills and tracks.

Wash kitchen floor, including under movable appliances

and baseboards.

Bedrooms:

Sweep down cobwebs.

Wash light fixtures and switch plates.

Clean window sills and closet door tracks.

Clean blinds by wiping with a damp cloth to remove dust


soapy water.

Page 16

Vacuum carpet and clean baseboards.

Bathrooms:

Clean around tub and sink fixtures.

Clean inside of medicine cabinet.

Wash mirror.


soapy water.

Clean the vanity countertop

Clean the inside of the vanity cabinet

Clean bathtub and shower surround.

Remove shower curtain.

Clean ceiling fan.

Scrub toilet bowl and toilet seat.

Wipe toilet paper holder and towel rods.

Wash the floor, baseboards and behind toilet

Living Room:

Wash windows, sills and clean tracks.

Clean light fixtures and switch plates.

Sweep down cobwebs.

Clean floors, vacuum carpet and clean baseboards.

Clean blinds by wiping with a damp cloth to remove dust.


soapy water.

Miscellaneous:

Wash both sides of all doors., especially around knobs.

Clean windows and sills.

Empty all closets

Haul ALL trash and personal belongings away.

It is your responsibility to remove all items, large and small from your unit. Do not leave any furniture in the community room,

common areas, or near or in the dumpster.

It is your responsibility to make arrangements to remove large items from the unit. Failure to remove all items will result in

additional $500 cost to you , and could result in a 1099 income form.


Toll Free: 888-738-4776

[email protected]

www.LFRrentals.com


Type of Utility Company Phone

Phone TSC 419-739-2200

Cable/Internet TSC 419-739-2200

Electricity Wapakoneta Utilities

To report an outage

419-738-7713

Police EMERGENCY 911

Fire EMERGENCY 911

Community Auglaize County Coun-

cil on Aging

419-738-2438

Transportation

Type of Utility Company Phone

Phone Century Link 1-866-770-1479

AT& T 1-855-679-9527

Comcast 1-866-922-9521

Cable/Internet Time Warner 937-492-4147

Electricity Dayton Power & Light

To report outage

877-468-8243

Police EMERGENCY 911

Fire EMERGENCY 911

Community Senior Center 937-492-5266

Shelby Metropolitan

Housing Authority

937-498-9898

Meals

Transportation Dial -A- Ride 937-492-6117

Local Service Providers & Utilities

Sidney

Local Service Providers & Utilities

Wapakoneta

My Notes

Page 17

For a quote on removing your items, try contacting:

HDL Property Services II, LLC 10470 Tri Township Rd. St. Mary’s, OH 45885 1-866-249-7792

Mr. Junk 1-800-967-9312


Name Phone/Address/Phone

My Contacts

Page 18


Toll Free: 888-738-4776

[email protected]

www.LFRrentals.com


Toll Free: 888-738-4776

Fax: 877-330-6472

E-mail: [email protected]

www.LFRrentals.com

Canal Place Apartments

121 West Poplar Street

Sidney, OH 45365

LFR OHIO PROPERTIES

Blume Alumni Apartments

407 South Blackhoof Street

Wapakoneta, OH 45895

419-738-4776

Sunrise Apartments

405 South Blackhoof Street

Wapakoneta, OH 45895

419-738-4776

LFR Ohio Properties ~ Canal Place Apartments ~ Blume Alumni Apartments ~ Sunrise Apartments, Wapakoneta


Toll Free: 888-738-4776

[email protected]

www.LFRrentals.com


I (We), ___________________________________________of unit ________

located at ______________________Apartments, have received, read and

understand the contents of this handbook. I agree that all occupants of my

unit and my guests will adhere to said rules set forth in this handbook and my

lease. I (We) understand that this Handbook is provided for informational

purposes only and does not constitute any portion of my rental agreement

(lease).

Signed: __________________________________ Date:________________

Signed: __________________________________ Date:________________

Witnessed by: ___________________________________ Date: _________________

(Office Manager)

Note: A copy of this page will be kept on file in the Leasing Office.

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