Reserve Bank of India Tender Document For Supply - RBI Website

Tender Document For Supply, Installation, Operationalisation and Maintenance of Switches and Routers at various locations of Reserve Bank of India

Reserve Bank of India

Tender Document

For

Supply, Installation, Operationalisation and Maintenance of Switches and Routers at various locations of

Reserve Bank of India

THROUGH E-TENDERING PROCESS

Date of Release: February 24, 2012

Department of Information Technology

14th Floor, Central Office, Shahid Bhagat Singh Marg, Fort, Mumbai – 400 001, Maharashtra, India

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This document is the property of Reserve Bank of India (RBI). It may not be copied, distributed or recorded on any medium, electronic or otherwise, without the RBI’s written permission thereof, except for the purpose of responding to RBI for the said purpose. The use of the contents of this document, even by the authorized personnel / agencies for any purpose other than the purpose specified herein, is strictly prohibited and shall amount to copyright violation and thus, shall be punishable under the Indian Law.


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Disclaimer & Disclosures: Reserve Bank of India, Department of Information Technology, Central Office, Mumbai, has prepared this document to give background information on the Project to the interested parties. While Reserve Bank of India has taken due care in the preparation of the information contained herein and believe it to be accurate, neither Reserve Bank of India nor any of its authorities or agencies nor any of their respective officers, employees, agents or advisors give any warranty or make any representations, express or implied as to the completeness or accuracy of the information contained in this document or any information which may be provided in association with it. The information is not intended to be exhaustive. Interested parties are required to make their own inquiries and respondents will be required to confirm in writing that they have done so and they do not rely only on the information provided by RBI in submitting the bid. The information is provided on the basis that it is non–binding on Reserve Bank of India or any of its authorities or agencies or any of their respective officers, employees, agents or advisors. Reserve Bank of India reserves the right not to proceed with the Project or to change the configuration of the Project, to alter the time table reflected in this document or to change the process or procedure to be applied. It also reserves the right to decline to discuss the matter further with any party expressing interest. No reimbursement of cost of any type will be paid to persons or entities expressing interest.

The proposal in response to the Tender Document should be signed and submitted by a person duly authorized to bind the bidding company to the details submitted in the proposal in response to the Tender Document. The signatory should give a declaration and through authenticated documentary evidence establish that he/she is empowered by the competent authority to sign the necessary documents and bind the bidding. All pages of the bid documents are to be signed by the authorized signatory. Any clarification sought can be mailed to [email protected] . All clarifications sought shall be replied in pre-bid meeting and also posted in Bank's website.

mailto:[email protected]


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Supply, Installation, Operationalisation and Maintenance of Switches and Routers at RBI locations

Online tenders (technical bids) are invited from eligible Bidders for supply and installation of Switches and Routers at Reserve Bank of India locations. The Proforma containing the details regarding the broad scope of work, qualification, process & eligibility criteria etc. can also be down loaded from the Reserve Bank of India’s website at www.rbi.org.in. The schedule for the Bidding process is:

1. Nature of the work E-Tender for Supply, Installation, Operationalisation and Maintenance of Switches and Routers at various locations of Reserve Bank of India

2. Date on which tender Document will be available. Site name

February 24, 2012 to March 19, 2012 up to 3.00 PM Web site details www.rbi.org.in

3.

Place & Address for submission of online tender. Details of the contact person/telephone no/e-mail address and site name for online bidding process.

THROUGH E-TENDERING PROCESS M/s e-procurement Technologies Ltd (abc procure), Contact person Name:- Shri Devang Patel Implementation Head Mobile No:- + 91 9998305442 Tel No:- 079 40016865/6891 e-mail:[email protected] Web site details For RBI Tender :- https://rbitenders.abcprocure.com

4. Time and last date of Submission of Tender

Up to 3.00 PM on March 19, 2012

5. Pre-bid meeting March 6, 2012 at 11.00 AM Conference Room No. 2, 15th Floor, Central Office Building, RBI, SBS Marg, Fort, Mumbai

6. Date, Time & Venue of Technical Bid Opening (THROUGH E- TENDERING PROCESS)

March 19, 2012 at 3.30 PM Conference Room No. 2, 15th Floor, Central Office Building, RBI, SBS Marg, Fort, Mumbai

7. Quantum of Earnest Money Deposit (EMD)

Rs 20,00,000/- (Rs Twenty lakh only).To be paid by way of BG. Scanned copy of BG to be uploaded along with the tender documents and hard copy to be submitted at the address of Communication as given below.

8. Address of Communication Dr A. S. Ramasastri Chief General Manager Reserve Bank of India, Department of Information Technology, Central Office, 14th Floor, Central Office Building, Shaheed Bhagat Singh Marg, Fort, Mumbai- 400001

9. Contact Official and details Shri A.S. Meena, General Manager, [email protected] : 22626138,Fax : 22691557

http://www.rbi.org.in/

http://www.rbi.org.in/

https://rbitenders.abcprocure.com/

mailto:[email protected]


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Background RBI's Central Office Departments, Regional Offices and Training Establishments are located throughout the country. All Offices/locations of the Bank are well connected on the Wide Area Network (WAN) using the INdian FINancial NETwork (INFINET) and individual Local Area Network (LAN). INFINET is a communication backbone for the Indian payment system for enabling financial transactions between banks, financial institutions and the central bank of country (Reserve Bank of India). The INFINET is a CUG (Closed User Group – consists of Reserve Bank of India (RBI), Banks and Financial Institutions) network. INFINET, using MPLS technology, is designed and implemented in High Availability (HA) mode. The MPLS backbone network is a full mesh VPN backbone network connecting all the RBI offices. Corporate e-mail, Internet Access, Intranet Website, Banking applications, Video Conferencing etc. are currently live on this network. Internet access is localized for each office. It is proposed to replace Routers, used for internet access, and Switches, used for connecting routers, Perimeter Security Solution and Secured LAN, as mentioned in Annexure I. The list of Offices/locations for installation and operationalisation of Routers and Switches is enclosed as Annexure II 2 Bid details 2.1 Bidders must follow all the instructions given in this document while submitting the tender

document. 2.2 RBI will follow a two-stage evaluation and selection process. In the first stage, only the

‘TECHNICAL BIDS’ submitted online by the bidder will be opened based on eligibility criteria. Bids that do not comply with the eligibility criteria will not be technically or financially evaluated. Those bidders satisfying the technical requirements of the solution, as determined by the Reserve Bank of India and as per the requirements/specifications and the terms and conditions of this document, shall be short-listed. The Procedure and rules applicable for online Technical Bidding will be furnished by the service provider.

2.3 Under the second stage, after technical evaluation of the bids, those bidders who are found

eligible will be short listed for commercial bid opening. After evaluation of commercial bids of eligible bidders as per para 6.5, they will be invited to participate in the Reverse Auction.

• The reverse auction will be conducted by M/s e-Procurement Technologies Ltd’; (abc procure) and the date, time and venue of the Reverse Auction will be advised separately.

• Necessary online training on the bidding process will be provided by the M/s e-Procurement Technologies to the vendors qualified in the technical bid.

2.4 The technical tender documents should be submitted online with our service provider M/s e-Procurement Technologies Ltd., at the website https://rbitenders.abcprocure.com. Last date of online Submission is March 19, 2012 at 3.00 PM. Tenders received after the above date and time will not be considered. The technical details with the relevant information/documents/acceptance of all terms and conditions as mentioned in this document will be submitted online. The vendors will have to upload the duly signed and scanned documents along with scanned copy of EMD Bank Guarantee as part of technical bid. The original hardcopy of the EMD should be sent by post at the address of the communication before 3.00 pm on March 19, 2012. Please ensure that all the documents are attached while submitting the tender. The vendors are requested to note



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that they cannot make their online submission after the time stipulated above and no extension of time will normally be permitted for submission of tenders. This tender document is not required to be sent to us in hard copy.

2.5 The bidders are requested to note that it is mandatory to have a valid digital certificate issued by any certifying authority approved by Govt. of India to participate in the online bidding. The bidders are requested to ensure that they have the same, well in advance or if any assistance is required for the purpose, bidder can contact our service provider (M/s e-Procurement Technologies Ltd.) at the under mentioned numbers:

Contact Person: Shri Devang Patel Implementation Head Mobile No:- + 91 9998305442 Tel No:- 079 40016865/6891 e-mail:[email protected]

Web site details For RBI Tender submission:- https://rbitenders.abcprocure.com

Bidders who wish to participate in online tender have to register with the website through the “New User Registration” link provided on the home page. Bidder will create login id & password on their own in registration process. The service provider will provide training to the bidder for registering as user for participation in the tender. For this purpose bidders are requested to contact the service provider.

2.6 Opening of bids: The technical bid/tender will be opened online on the same day i.e., on

March 19, 2012 at 3.30 PM. Any change in opening date and time will be notified by the Bank. After opening of the Tender Bid through online procedure, during technical evaluation, if any further clarifications are warranted, the same should be submitted online.

2.7 Reserve Bank of India will not be responsible for any delay due to any reasons. 2.8 Bidders are not permitted to submit more than one bid and any alternate product. The

cost of bidding and submission of the bids is entirely the responsibility of the bidders, regardless of the conduct or outcome of the tendering process. The response to the present tender will be submitted in two parts as mentioned in para 2.2.

2.9 Each and every page of the bid document uploaded on the site should be properly

stamped and signed by the authorised signatory. However, RBI can seek hard copy of the document for verification.

2.10 The tender/quotations not submitted in the prescribed format or incomplete or after due

date in any sense are liable to be rejected. 2.11 The RBI reserves the right to accept or reject any bids without assigning any reason

and Reserve Bank of India’s decision in this regard will be treated as final.

2.12 RBI reserves the right to alter / increase / decrease the hardware and software requirements as well as add/reduce locations, as the case may be to meet Reserve Bank of India’s requirements at any point of time.



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2.13 All Bidders, or their authorized representatives, shall be present at the time of the opening of the technical bid. Only two persons per Bidder will be allowed to be present at Conference Room No. 2, 15th Floor, Central Office Building, RBI, SBS Marg, Fort, Mumbai at the time of the opening the technical bids through e-tendering process

3 Bidders’ Eligibility Criteria

Bidders must meet the following eligibility requirements. Bids of non-compliant bidders will not be technically or financially evaluated.

3.1 The Bidder should be System Integrator having back to back support of Original Equipment

Manufacturers (OEM). The proof in support of the same must be enclosed along with the technical bid as per the format given in Annexure–XIII.

3.2 The bidder should be a registered company incorporated in India, registered under Company Act 1956. Copy of registration certificate to be enclosed.

3.3 Bidder should warrant about its financial solvency i.e. it should be able to meet all its debts as and when they fall due. Certificate to that effect from statutory auditors may be submitted. Bidder’s Company Profile should be given as per Annexure XVI. Bidder should furnish duly audited and approved copies of last three years Balance sheet and Profit and Loss Accounts.

3.4 The bidder must warrant that there is no legal action taken or being taken against it for any cause in any legal jurisdiction. If such an action exists, it shall provide details of the action(s).

3.5 The bidder themselves should have ISO 9001-2000 certificate in the Domain of Networking and System Integration.

3.6 The bidder should be in business of supply, installation, configuration and maintenance and support of network hardware for at least three (3) years as on the date of issue of this tender. Accordingly, Purchase Orders (PO) and corresponding Installation Certificates should be furnished. POs should not be more than 3 years old from the last date of submission of the bid. Bidders should give reference of: 3.6.1 Two organisations where they have supplied at least 20 Routers and 90 switches of the same make/brand which bidder is proposing in their proposal.

OR Three organisations where they have supplied at least 15 Routers and 60 switches of the same make/brand which bidder is proposing in their proposal. 3.6.2 Solution should be working presently. 3.6.3 The Bidder shall provide references (including Referee names and contact details) in respect of the projects implemented. The reference sites should be currently functional and maintained by the bidder as per Annexure XVI.

3.7 Bidders should be ready to give 7 years product support for active components and maintain the “Total Solution” for 7 years, both from the date of Acceptance by the Bank. If, bidder is unable to provide support for the said period then the Bidder shall upgrade the component/sub-component with an alternative that is acceptable to the Bank at no


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additional cost to and without causing any performance degradation. Accordingly, a written undertaking may be submitted as given in Annexure-IX

3.8 Any component or sub-component should not go End of Sale from OEM within the period of at least 2 years from the date of signing of ATP(Acceptance Test Plan) and should have support from OEM for minimum period of five years from the date of End of Sale. The written commitment from OEM should be obtained and submitted along with the technical bid. If, the OEM is unable to provide support for the above period, the OEM should upgrade the component/ sub-component with an alternative that is acceptable to the Bank at no additional cost to the bank and without causing any performance degradation and/or project delays. Accordingly a written undertaking should be submitted by the OEM as given in Annexure-X.

3.9 The bidder should offer equipments from the OEM who is in Gartner’s leaders or challengers quadrant for Enterprise LAN (Global) as per the latest report published by Gartner.

3.10 Bidder must upload scanned copy of Earnest Money Deposit (EMD) in the form of Bank Guarantee, along with the other required documents, of the amount equivalent to Rs. 20,00,000/- (Twenty Lakhs only). The Bank Guarantee should be in favour of Reserve Bank of India, Mumbai. EMD should be valid for the period of one year from the last date of submission of bid. The non-submission of EMD will lead to rejection of the bid. The irrevocable Bank Guarantee issued by a scheduled commercial bank only, shall be in form acceptable to the RBI as per Annexure XVIII. The EMD of unsuccessful bidders will be returned to them. The EMD will not carry any interest. The EMD of successful bidder shall be forfeited in case the bidder fails to commence the work awarded to him within the prescribed time limit. The successful bid, if withdrawn, is also liable for forfeiture of the EMD. Refund of the EMD will be made only on completion of the Tender exercise.

Note: The Bidder shall upload relevant documentation supporting the above eligibility/ qualification

criteria. In case of non-compliance with any of the eligibility criteria mentioned above the Bidder shall be liable to be disqualified without any notice and the bids of the bidder may not be processed further. Any additional / irrelevant document enclosed with the bid, may lead to disqualification. The compliance matrix of eligibility criteria may also be submitted as given in Annexure XX. It may be ensured that response to each of the items in the compliance matrix should be ‘yes’ and should be consistent with the documents submitted.

4 Scope of the Work

4.1 Total solution would cover supply, installation and operationalisation of new Switches

and Routers at various R B I l o c a t i o n s a s g i v e n i n A n n e x u r e - I I . Locations and Quantity of equipments may be increased or decreased as per RBI’s requirements. The specification of the Switches to be supplied is given in Annexure III & IV and Routers in Annexure-V. If existing passive components, cabling etc., needs to be replaced then vendor will remove the old cables and store at location.

4.2 Additional hardware, accessories, software products, etc if any required for providing the ‘Total Solution’ as envisaged above in the Tender Document at the location should be specified and quoted. Required technical details/brochures of such products offered by the Bidder duly supported by schematic diagrams and technical specifications of each component offered should be furnished along with the reasons justifying the


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requirement/s for such additional components, accessories and software products as part of the Technical Bid and furnish the cost of each of such component/s in the Commercial Bid in a sealed cover as per format given in Annexure VIII. If any additional items not mentioned in Bill of Material are required by the bidder at the time of implementation, the same will be provided by the bidder with no extra cost to the bank.

4.3 The proposed solution should be seamlessly integrated with our existing WAN set-up i.e. INFINET, the close user group network comprising Leased Lines, MPLS, Routers, Firewalls and IPS.

4.4 The scope of this tender is to provide routers to terminate internet links and switches for connecting routers, Perimeter Security Solution and Secured LAN. It covers the supply, installation, testing, commissioning, training, warranty and maintenance support of the Network Equipments, Software and Services.

4.5 The proposed solution should be open ended and should integrate equipments from different OEMs.

4.6 The bidder should supply and install all associated components that may be necessary to complete the job as per the functional requirements specified in this tender. The bidder should mention the make / brand of the components in the Technical Bid.

4.7 New Switch and Routers should be installed in the existing networking Rack of 19" Mounting, 42U X 800W X 800D/ 32Ux600Wx800D.

4.8 Installation and operationalisation of t h e new switches and routers should be done without disturbing existing services.

4.9 New switches and routers should have features to be manageable from GUI of NMMS from central location. Details of the existing NMMS are given in Annexure VI.

4.10 A successful bidder has to install switches and routers as per RBI’s requirement and has to reconfigure as and when RBI needs, without any additional cost.

5 Terms and Conditions

5.1 The capabilities, operating characteristics and other technical details of the

Switches, Routers and other Components offered should be furnished together with product brochures, literature, etc in the Technical Bid. The make a n d model o f each component shall be indicated.

5.2 The switches, routers and its components will have to be delivered and installed at RBI locations mentioned in Annexure-II without disturbing any existing system. If deemed necessary, the bidder is required to give presentation on the systems offered. RBI may increase or decrease the number of locations.

5.3 The Bidder should provide clear licensing terms & conditions for all the products offered to the complete satisfaction of the Bank. If any discrepancies are found later with the licensing terms vis-a-vis the total solution, then such additional cost will be borne by the bidder.


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5.4 The bidder shall ensure to supply and install all the hardware/network components/software of the advanced/latest versions available in the market.

5.5 The Bidder should specify the exact versions and releases that are proposed in the solution for every component (Software, Hardware & System software loaded on the hardware) including the additional/optional components and should also provide the life time of the product and availability of the proposed versions. The detailed list of additional /optional components also needs to be provided.

5.6 The quotations shall be submitted strictly in conformity with the specifications given in Annexure III, IV and V or of better quality. Compliance Matrix may be submitted by indicating Yes/No against every item.

5.7 All the proposals / declarations / assertions made by Bidder should be on their letter head. Format of undertaking on supply of material free from defects and keeping the system working is at Annexure XIV. Format of the undertaking on copyright related matters is given at Annexure XV.

5.8 It would be the responsibility of the successful bidder to liaise and do necessary configuration on related equipments in consultation with the officials of the Bank.

5.9 Establishing and providing uninterrupted performance throughout the implementation and afterwards will be the responsibility of the bidder.

5.10 The acceptance of tender, subject to contract, will be communicated in writing at the address supplied for the successful bidder in the tender process. Any change of address of the Bidder, should, therefore , be promptly notified to the Chief General Manager, Department of information Technology, Reserve Bank of India, 14th floor, Central Office Building, Shaheed Bhagat Singh Marg, Fort, Mumbai 400 001, India.

5.11 The successful Bidder shall be required to enter into a contract (Purchase Agreement/Service Level Agreement) with Reserve Bank of India, within thirty (30) days of the award of the tender or within such extended period as may be specified by the CGM, Department of Information Technology, Reserve Bank of India, Mumbai. At the time of execution of the contract a Memorandum of Understanding (MoU) containing the terms and conditions necessary for the due performance of the work in accordance with the bids and acceptance thereof will be signed, which will be prerequisite for payment release.

5.12 The successful Bidder will have to bear all the legal charges like cost of Stamp duty etc. at the time of signing Purchase Agreement/Service Level Agreement.

5.13 Bidder should be willing to accept payment through Electronic Payment System (RTGS or NEFT)

5.14 The bidder should indicate the presence of permanent offices at locations mentioned in Annexure-XII.

5.15 The bidder should have 24x7x365 support centre in India and should be able to provide onsite support within 2 hours of escalation without any cost and the details of same should be provided as per Annexure-XIX.

5.16 The Bidder shall be responsible for generation and submission of necessary documentation required during various phases of project viz. Planning, installation,


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commissioning, roll out, acceptance and periodic reporting. Documentation shall be approved by RBI.

5.17 The bidder is required to get prior approval of all the project plans and processes from RBI before commencement of the project. This will be reviewed from time to time based on the agreed milestones. Reports on progress of the project should be submitted by the Project Manager of the Bidder once a week to RBI till the completion of the project.

5.18 Total Solution must cover supply and implementation of hardware and software as mentioned in the Annexure III, IV and V and also maintenance of the same.

5.19 Dimensions and weight of each piece of equipment offered shall be specified with necessary power, AC and wiring requirements.

5.20 Bidder should submit the detailed Bill of Material (without prices) with part number, along with the Technical bid as per Annexure-VII.

5.21 All the technical specifications and other terms and conditions of the offer proposed by the Bidder should be valid for a minimum period of One Year from the last date of submission of Tender.

5.22 On expiry/termination of the contract, the selected Bidder shall handover all equipments to RBI in good working condition, before the release of that quarter’s payment.

5.23 There should be a Single Point of Contact from Bidder’s side during the implementation of the project. The bidder should provide the escalation matrix for problem resolution as required in Annexure XIX along with the technical bid.

5.24 A compliance matrix as per Annexure-XXI should be submitted on adherence to the above terms and conditions and, deviations from Technical Specifications as mentioned in the Tender Document as per Annexure XI, if any, may be indicated.

6 Commercial Bid: The Commercial Bid should be in accordance with the following:

6.1 The bidder should quote the commercial value as per the Annexure VIII.

6.2 The bidder should indicate unit price of each and every components proposed by them.

6.3 The prices quoted by the bidder shall be in Indian Rupees, firm and not subject to any price escalation within the period of one year from the date at which L1 is declared.

6.4 The price quoted should be inclusive of all Central/State Government levies, taxes, service tax, sales tax, excise duty, custom duty, insurance charges, etc. The Octroi / Entry Tax, if any, shall be paid as per the actuals.

6.5 The Bidder should give their best Total Price. Any Bidder whose Total Price is higher by more than 30 % from the lowest Total Price (which will be ascertained by physically opening the commercial bids for price discovery) will not be considered eligible to participate in reverse bidding. In case at least two bidders (not being a sister concern or an


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associate company or a group company) and two OEMs are not found eligible in terms of this clause, the Bank may raise the threshold from 30% to a higher level to an extent that at least two bidders (not being a sister concern or an associate company or a group company) and two OEMs become eligible.

6.6 Further, subsequent to the orders being placed/agreement executed, the successful bidder shall pass on to RBI all fiscal benefits arising out of reductions in Government levies viz. sales tax, excise duty, custom duty, etc.

6.7 L1 bidder will be selected on the basis of Total cost of Ownership (TCO) after Electronic Reverse Auction.

7 Delivery Schedule:

7.1 The Bank would like to have the following schedule for completion of the activities from the

date of placement of orders. Delivery of hardware and software: 6 weeks. Installation and Operationalisation : 4 weeks

7.2 However, the Bidder should specify minimum and maximum possible period of delivery

and installation required by them, if any, for completion, in their technical bid.

7.3 The delivery of the solution will be deemed complete when the hardware, software and associated documentation are received in good working condition at the designated locations of the bank.

7.4 The installation will be deemed to be complete after successfully conducting ATP and acceptance of the same by Reserve Bank of India.

7.5 The Bidder has to resolve any hardware, system software and integration issues with existing systems and application related problems during installation of the Total Solution.

7.6 On the evaluation of the Acceptance Test results and if required in view of the performance of the Total Solution, as observed during the Acceptance Test, the Vendor shall take remedial measures including up-gradation of the Total Solution or of any component there under, including replacement thereof, at no additional cost to the RBI, to ensure that the Total Solution meets the requirements of RBI as envisaged in the Tender Document.

8 Site Particulars

8.1 Non-familiarity with the site conditions will not be considered a reason either for extra

claims or for not carrying out the work in strict conformity with the timelines and specifications. Successful bidder is expected to familiarise themselves with the site conditions and operationalise the solution.

9 Warranty

9.1 Warranty will start from the date of signing of Acceptance Test Plan (ATP) document.

9.2 The selected Bidder shall give warranty for a minimum period of three years from the date


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of acceptance of the systems by Reserve Bank of India. During the warranty period, the Bidder will have to undertake comprehensive maintenance of the Total Solution including hardware and software part of the solution.

9.3 During the warranty period the vendor should maintain the systems and shall be responsible for all costs relating to labour, spares, maintenance (preventive and corrective) and transport charges from and to the Site in connection with the repair/replacement of the Systems or any component/part thereunder.

9.4 During the Warranty Period, the selected vendor will have to provide at no additional cost to the Bank all software (IOS etc) updates, releases, Version upgrades, New Versions etc within 30 days of their availability.

9.5 The selected Bidder shall provide preventive maintenance at least once per month.

9.6 The selected Bidder shall ensure 99.995% uptime for individual product and 100% uptime for the solution. In the case of any breakdown / malfunctioning of hardware, Switch modules, switch active and passive components etc., the relevant defect should be attended to immediately and rectified within 2 hours of the receipt/notice of the complaint. The hot swappable parts should be replaced immediately for which the selected Bidder should store all the critical and hot swappable spares at the site. Further, proportionate penalty will be levied in case of down time of the systems, which shall include extension of warranty period to the extent of down time and penalty of Rs 1000/- per hour which may extend up to the total cost of solution.

9.7 The vendor shall guarantee the availability of spares for a period of at least seven years in respect of all the switches and Routers and its components supplied by them.

9.8 Besides the above, the vendor will have to confirm the terms and conditions mentioned in the tender.

10 Maintenance

10.1 After completion of warranty period of three years, the bidder has to give Comprehensive

Annual Maintenance (AMC) service for the total solution including hardware and software part of the solution for at least four years.

10.2 During maintenance period, selected Bidder shall ensure 100% uptime for the solution. In the case of any break down / malfunctioning of hardware, software etc. the relevant defect should be attended to immediately and rectified within 2 hours of the receipt/notice of the complaint.

10.3 The hot swappable parts should be replaced immediately for which the selected Bidder should store all the critical and hot swappable spares at the site. Selected Bidder should replace all the defective components at their own cost, and no extra payment will be made for freight, travel or incidentals.

10.4 Further, proportionate penalty will be levied in case of down time of the systems, which

shall include extension of warranty period to the extent of down time and penalty of Rs 1000/- per hour which may extent up to the total cost of solution.

10.5 The total cost of Comprehensive Annual Maintenance Contract (AMC) for Hardware and


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System Software should be minimum 8% of the total cost of Hardware and System Software. The AMC rates will remain same and valid for all four years during AMC period after expiry of warranty period of three years. These rates will be considered in the calculation of Total Cost of Ownership (TCO).

10.6 As a part of the maintenance contract, the Selected Bidder will have to provide all software

(IOS) updates, releases, Version upgrades, New Versions etc. of all the Application Software and Custom Software included in the Products. The Supplier will also undertake to carry out implementation / operationalisation / customisation of such software updates, releases, Version upgrades, New Versions etc. The maintenance contract shall also require that the Selected Bidder maintain all supplied documentation in such a state as to correctly reflect the state of the Products at any point in time.

10.7 If RBI desires, the service contract shall be renewed after the initial contract period of 7

years including three years of warranty period. At the time of such renewal of the contract after the expiry of the original validity, the new contract AMC amount will be arrived at based on the following formula:

A = B {15 + 45 x (WPIc / WPIp) + 40 (CPIc / CPIp)} * 1/100 Where, A = The contract amount for the current year B = The contract amount for the previous year WPIc=Whole Sale price Index for Electrical Products 6 months prior to the Commencement date of contact for the current year WPIp=Whole Sale Price Index for Electrical Products 6 months prior to the Commencement date of contact for the previous year CPIc= Consumer Price Index for industrial workers for Mumbai City 6 months prior to the commencement date of contract for the current year CPIp= Consumer Price Index for industrial workers for Mumbai City 6 Months prior to the commencement date of contract for the previous year

10.8 The Selected Bidder at the time of signing Annual Maintenance Contract, after warranty

period will have to bear the legal charges like cost of Stamp duty etc.

11 Right to Verification

11.1 The RBI reserves the right to verify any or all statements made by the Bidder in the tender

document and to inspect the Bidder’s facilities, if necessary, to establish to its satisfaction about the Bidder’s capacity to perform the job. The technical evaluation will be based on such information.

11.2 The RBI, if deemed fit, will inspect any or all of the equipments at OEM's manufacturing

site before shipment to the Bank, to verify that the equipments supplied to RBI are as per the technical specification specified in the tender document or purchase agreement.

12 Terms of Payment

The following will be the terms of payment applicable for Switches, Network Active and Passive components, etc.


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12.1 Selected Bidder should raise single invoice for entire project which should contain Total Cost of Hardware, Software and installation charges.

12.2 80% of the Total Cost will be released after signing the ATP document and SLA / Purchase Agreement by Reserve Bank of India.

12.3 20% of Total cost will be released on expiry of the warranty period or against Bank Guarantee as per Reserve Bank of India’s format.

12.4 Payment for the Annual Maintenance after expiry of Warranty Period will be made on half yearly basis, in arrears, after receiving satisfactory report from our locations.

13 Indemnity to the Bank

13.1 The Bidder shall indemnify the RBI and keep indemnified against any loss or damage that

the RBI may sustain on account of any violation of patents, trademark etc., by the Bidder in respect of hardware, system software, products supplied.

13.2 The vendor should furnish a photocopy of the Agreement with their principals in respect of

hardware and software products offered. Further, the vendor shall indemnify Reserve Bank of India and keep indemnified against any loss or damage that Reserve Bank of India can sustain on account of any violation of patents, trademarks etc.

14 Delay in Performance

14.1 The Bidder must strictly adhere to the implementation schedule, specified in the purchase

order issued by the RBI to the successful Bidder for performance of the obligations arising out of the purchase order and any delay will cause the RBI to resort to any or both of the following: 14.1.1 Claim liquidated damages at 0.5 per cent of the Contract Amount for delayed

performance per day of such delay, subject to a maximum of 10% of the Contract Amount.

14.1.2 In case of the termination of the purchase order by the RBI due to non-performance of the obligations arising out of the purchase order, the Ernest Money Deposit will be forfeited.

14.2 All disputes of any kind arising out of supply, commissioning, acceptance, warranty,

maintenance etc., shall be referred by either party (Bank or Bidder) after issuance of 30 days notice in writing to the other clearly mentioning the nature of dispute to a single arbitrator acceptable to both the parties.

14.3 All disputes or differences whatsoever arising between the parties out of or in relation to the construction, meaning and operation or effect of these Tender Documents or breach thereof shall be settled amicably. If, however, the parties are not able to resolve them amicably, the same shall be settled by arbitration in accordance with the applicable Indian Laws, and the award made in pursuance thereof shall be binding on the parties.

15 Acceptance Test:

15.1 The Acceptance Test shall be carried out jointly by the representatives of the RBI and the


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Bidder, after the devices have been installed and operationalised at each of the Site and within two weeks from the date of receipt of the written advice by the RBI from the Bidder in this matter.

15.2 A comprehensive “Acceptance Test Plan” document, containing various aspects of the

‘Acceptance Test’ to demonstrate all the features of the Solution Proposed as envisaged in this tender document and claimed by the bidder shall be held accordingly. The Acceptance Test shall be deemed to be complete only on the issuance of the ‘Acceptance Certificate’ by the RBI to the Bidder.

15.3 Without limiting the scope of the Acceptance Test, the Acceptance Test shall

cover the following tests, to be c a r r i e d out in this connection. On evaluation of the Acceptance Test results and if required in view of the performance of the Router and Switches, as observed during the Acceptance Test, the Vendor shall provide necessary components at his own cost thereof, to ensure the performance of the Router and Switches, as envisaged in this document. 15.3.1 The Goods suppl ied by t h e Vendor meet the technical and other

specifications, as envisaged in this document. 15.3.2 Demonstrate high availability features of the switches, dual connectivity to

the existing core switches( Layer-3 switches) for no single point of failure on the connection to the core switch including automatic failover features, when one of the core switches fails, other core switch taking over the connectivity without manual intervention as envisaged in this document.

15.3.3 Demonstrate e-mail messaging and Workflow backbone, Proxy Server,

Domain Controller etc, Virtual LAN (VLAN) on the LAN, as envisaged in this document.

16 Force Majeure

16.1 Neither Party shall be responsible for any failure to perform due to unforeseen

circumstances or due to causes beyond the defaulting Party’s control even after exertion of best efforts to prevent such failure, which failure may include, but not be limited to, acts of God, war, riots, embargoes, strikes, lockouts, acts of any Government authority, delays in obtaining licenses or rejection of applications under the Statutes, fire or floods.

17 Arbitration

17.1 In the event of any dispute or differences between the parties relating to the “Contract or

LOI whichever is issued later” the same shall be referred to arbitration to be conducted in accordance with the Arbitration and Conciliation Act, 1996 and the venue of arbitration shall be at Mumbai, India.

17.2 In the event of failure to resolve the differences through arbitration, either of the parties shall be free to undertake necessary further legal course with the Courts of Law in Mumbai who shall have jurisdiction for preventive, interlocutory and other incidental relief applied for by any party under or in relation to this Agreement


Annexure-I

Network Connectivity diagram of the RBI

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INTERNET MPLS

Routers

INFINET

Outside Switch

Outside Switch

Perimeter Security

Solution

Inside Switch

Inside Switch

Internal L2

Switches – Proposed to be replaced

Routers – Proposed to be replaced

DMZ

SECURED LAN


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Annexure- II

List of RBI locations

S.No. Offices Number of Routers Number of Switches Type I Type II 1 Mumbai - COB 2 4 2 2 Mumbai - RO 1 2 2 3 Mumbai - Byculla 1 2 2 4 Mumbai - GH 1 2 2 5 Mumbai - WTC 1 2 2 6 Mumbai - BKC 1 2 2 7 Mumbai - Belapur 1 2 2 8 Mumbai- NCC 1 4 - 9 Mumbai ZTC 1 4 - 10 Agartala 1 4 - 11 Ahmedabad 1 2 2 12 Ahmedabad LGC 1 2 2 13 Bangalore 1 2 2 14 Bhopal 1 2 2 15 Bhubaneswar 1 2 2 16 Chandigarh 1 2 2 17 Chennai NCC 1 4 - 18 Chennai RBSC 1 2 2 19 Chennai RO 1 2 2 20 Delhi NCC 1 2 - 21 Delhi RO 1 2 2 22 Dheradun 1 4 - 23 Gangtok 1 4 - 24 Goa 1 4 - 25 Guwahati 1 2 2 26 Hyderabad 1 2 2 27 Jaipur 1 2 2 28 Jammu 1 2 2 29 Kanpur 1 2 2 30 Kochi 1 2 2 31 Kolkata NCC 1 4 - 32 Kolkota RO 1 2 2 33 Lucknow 1 2 2 34 Nagpur AOB 1 2 2 35 Nagpur RO 1 2 2 36 Patna 1 2 2 37 Pune 1 2 2 38 Ranchi 1 4 - 39 Raipur 1 4 - 40 Shimla 1 4 - 41 Shilong 1 4 - 42 Trivandrum 1 2 2

Total 45 110 60

Note: The location and location wise number of equipments may undergo change.


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Annexure- III Specification for Type I Switch (Outside Switch)

1. General Features

1.1 24 auto-negotiating 10 BASE-T/100BASE-TX/1000 Base-TX ports configured as Auto Sensing along with 4 SFP slots which can be populated as 1G on fibre/copper and 10G on fibre as per RBI’s requirement. Bidder must clearly mention if there is any restriction/lock-in on the SFP ports and whether it inter- operates with the OEM products.

1.2 The switch should have stacking capability from day one. 1.3 Support Cross Stack Ether channel connections which can aggregate up to eight

separate physical ports from any switches in the stack into one logical channel uplink Should support stacking backplane speed of min 20 Gbps & minimum 4 units in a single stack.

1.4 Should support a minimum of 75 Gbps of switching fabric & Forwarding rate of 35 Mpps at 64 Bytes.

1.5 Support Jumbo Frames of 9018 bytes

2. Hardware 2.1 24 port 10/100/1000 base T.

3. Manageability

3.1 Should support four RMON groups (History, Statistics, Alarms and Events) 3.2 Shall provide support for TFTP 3.3 Should support Auto-configuration for ease of deployment of switches 3.4 Should support Auto-sensing (detect speed and duplex) on each non-GBIC port 3.5 Should support automatic configuration of port roles based on devices connected to the

switch port, allowing auto detection and plug and play of the device onto the network. 3.6 Should be able to completely integrate with current NMMS and upgraded version of NMMS. 3.7 The switch should be able to send alarms around specific faults to the NMMS system at

RBI. 3.8 Should be able to take Operating System and Configuration backups with the NMMS of

RBI. 3.9 Support SNMPv1, v2c, and v3

4. Quality of Service Management

4.1 Should support 802.1p Class of Service (CoS) and differentiated services code point (DSCP) field classification

4.2 Should support minimum Four Egress Queues Per Port 4.3 Should support Shaped Round Robin (SRR) 4.4 Should support Weighted Tail Drop (WTD) 4.5 Should support Rate Limiting

5. Layer 2 Features

5.1 Support for minimum of 200 Virtual Local Area Networks. 5.2 Support for minimum of 3000 VLAN id 5.3 Support Dynamic Trunking Protocol (DTP) 5.4 Support Port Aggregation Protocol (PAgP) & LACP 5.5 Support (IGMP) Snooping for IPv4 and IPv6 MLD v1 and v2 Snooping


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5.6 Support Per-Port Broadcast, Multicast, and Unicast Storm Control 5.7 Support Voice VLAN 5.8 Support RSPAN 5.9 Support (BPDU) Guard & STRG 5.10 Support Dynamic VLAN Assignment 5.11 Support IEEE 802.1s/w Rapid Spanning Tree Protocol (RSTP) and Multiple Spanning

Tree Protocol (MSTP) 5.12 Support Switch-Port Autorecovery 5.13 Support Cross Stack QOS

6. Security

6.1 Switch should support port security. 6.2 Switch should support DHCP snooping. 6.3 Switch should support ARP inspection. 6.4 Switch should support IP source guard. 6.5 Switch should support flexible multiple authentication using 802.1x, MAC Authentication

bypass, WEB authentication. 6.6 The switch should support for comprehensive policy management capabilities using

RADIUS Change of Authorization. 6.7 The switch should Support 802.1x Supplicant 6.8 The switch should also provide support for Private VLAN Edge. 6.9 Support Multidomain Authentication. 6.10 Support Port-Based ACLs 6.11 Suport Secure Shell (SSH) Protocol 6.12 Support TACACS+ and RADIUS Authentication 6.13 Support MAC address Notification 6.14 Support Multilevel Security on Console Access

7. Standards

Should support IEEE 802.1D, IEEE 802.1p, IEEE 802.1Q VLAN, IEEE 802.1s, IEEE 802.1w, IEEE 802.1X, IEEE 802.1ab, IEEE 802.3ad,IEEE 802.3af, IEEE 802.3ah,IEEE 802.3x,IEEE 802.3,IEEE 802.3u,IEEE 802.3ab,IEEE 802.3z

8. RFC Standards

The switch model should support for RFC 768 , RFC 783,RFC 791, RFC 792 , RFC 793, RFC 826 , RFC 854, RFC 951, RFC 959, RFC 1112 , RFC 1157 , RFC 1166 , RFC 1305, RFC 1492 , RFC 1493, RFC 1542 , RFC 1643, RFC 1757, RFC 1901, RFC 1902-1907, RFC 2068, RFC 2131, RFC 2138, RFC 2233, RFC 2273-2275,RFC 2474, RFC 2597, RFC 2598,RFC 2571,RFC 3046,RFC 3376,RFC 3580

(Note: Bidders are required to indicate YES or NO against each specification. Explanatory note may be given if compliance is only partial. Additional features available on the solution should be indicated separately)


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Annexure-IV Specification for Type II Switch (Inside Switch)

1 General Features 1.1 Switch should have minimum 24 10/100/1000 Ports and a modular slot 1.2 Modular slot should support option of either 4 x 1 Gigabit or 2 x 10 Gigabit Ethernet port ,

the distance driven should be 300meter (Type II switch)

2 Hardware 2.1 24 port 10/100/1000 base T. 2.2 2 x 1 G SFP based ports to support distances up to 300 meters.

3 Performance 3.1 Should support a minimum of 130 Gbps of switching fabric at 64 Bytes. 3.2 Should support minimum Forwarding rate of 55 Mpps at 64 Bytes . 3.3 Support Jumbo Frames of 9018 bytes 3.4 Switched Virtual Interfaces : 1000

4 Layer-2 Features 4.1 The switch should support rapid spanning-tree reconvergence on a per-VLAN spanning-tree

basis 4.2 Should support IEEE 802.1Q VLAN encapsulation. Up to 1000 VLANs per switch and upto

4000 VLAN IDs 4.3 Support for Automatic Negotiation of Trunking Protocol 4.4 Support for Centralized VLAN Management. 4.5 Support for Spanning-tree PortFast and PortFast guard for fast convergence 4.6 Should support quick failover, recovery on both uplink as well as backbone links. 4.7 Should support 802.1d, 802.1s, 802.1w, 802.3ad 4.8 Should support Spanning-tree root guard to prevent other edge switches becoming the root

bridge. 4.9 Should support IGMP snooping v1, v2 and v3 4.10 Should support PAgP, LACP 4.11 Support for UDLD 4.12 The Switch should be able to discover the neighboring device of the same vendor 4.13 Should support Switch port auto recovery (errdisable) 4.14 Should support IPv6 unicast routing capability (static, RIP, and OSPF protocols) to forward

IPv6 traffic through configured interfaces 4.15 Should support IPv6 neighbor discovery 4.16 Should support IPv6 Host support 4.17 Should support IPv6 option processing fragmentation 4.18 Should support ICMPv6 TCP/UDP over v6 4.19 Should support IPv6 Ping, Traceroute, VTY, SSH, TFTP, SNMP, Syslog, DHCP v6

Client/Server/Relay, HSRP v6, 4.20 Should support IPv6 ACLs, HTTP and HTTPS. 4.21 Support for Multicast VLAN registration (MVR)

4.22 Should support Private VLAN (PVLAN)


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5 Layer 3 Features 5.1 Should support Dynamic routing protocols:

5.1.1 Open Shortest Path First (OSPF)v3 5.1.2 RIP v 1 & 2 5.1.3 Static Routing

6 Quality of Service 6.1 Should support Auto QoS 6.2 Should support Standard 802.1p CoS and DSCP 6.3 Should support Control- and Data-plane QoS ACLs 6.4 Should have Four egress queues per port 6.5 Should support Weighted tail drop to provide congestion avoidance 6.6 Should support Strict priority queuing mechanisms 6.7 Should support Granular Rate Limiting function (minimum 8Kbps) 6.8 Should support Rate limiting on source and destination IP address, source and

destination MAC address, Layer 4 TCP and UDP information, or any combination of these fields, using QoS ACLs (IP ACLs or MAC ACLs), class maps, and policy maps.

6.9 Should support for Asynchronous data flows 6.10 Should support Up to 64 aggregate or individual policers for per Fast Ethernet or Gigabit

Ethernet port. 6.11 The switch should support committed information rate (CIR) function provides bandwidth

in increments as low as 8 Kbps.

7 Network Security Features

7.1 Should support software based media access control security features. 7.2 Should support for Network Admission Control & 802.1x 7.3 Should support VLAN ACLs (VACLs) on all VLANs 7.4 Should support Port-based ACLs (PACLs) for Layer 2 interfaces 7.5 Should support Standard and Extended IP security router ACLs (RACLs) to define

security policies on routed interfaces for control- and data-plane traffic. 7.6 Should support Unicast MAC filtering 7.7 Should support Unknown unicast and multicast port blocking to allow tight control by

filtering packets that the switch has not already learned how to forward. 7.8 Should support for SSHv2, Kerberos, and SNMPv3 7.9 The switch should support Port Mirroring based on port basis / vlan basis 7.10 Should support TACACS+ and RADIUS authentication 7.11 Should support MAC address notification 7.12 Should support DHCP snooping 7.13 Should support DHCP Interface Tracker (Option 82) 7.14 Should support Port security to secure the access to an access or trunk port based on

MAC address. 7.15 Should support BPDU Guard feature 7.16 Should support Spanning-Tree Root Guard (STRG) 7.17 Support for upto One thousand access control entries (ACEs).

8 Management


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8.1 Should be able to completely integrate with current NMMS of RBI 8.2 The switch should be able to send alarms around specific faults to the existing NMMS

of RBI 8.3 Should be able to take Operating System and Configuration backups with the current

NMMS of RBI 8.4 Should support four RMON groups (history, statistics, alarms, and events). 8.5 Should support Layer 2 trace route to ease troubleshooting 8.6 Should support Domain Name System (DNS) to provide IP address resolution with

user-defined device names. 8.7 Should support Network Timing Protocol (NTP) 8.8 Should support RMON I and II standards 8.9 Should support SNMPv1, SNMPv2c, and SNMPv3. 8.10 The switch must provide a mechanism for applications to store critical data in non-

volatile memory in hardware, which can be used by the TAC for troubleshooting and fixing hardware issues

8.11 The switch must also have a mechanism to allow users to run comprehensive non disruptive and disruptive tests to be used in diagnosing hardware and software problems.


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Annexure-V

Specification for Routers 1. Architecture:

1.1. Should have support for Data, Voice, Video, Security and mobility services. 1.2. Should be chassis based & modular architecture with multicore processor for scalability

and should be a single box configuration for ease of management. 1.3. Should have integrated USB port to provide console, storage and secure token

capabilities. 1.4. Should be supplied with necessary power cords, data cables, connectors, CD’s,

manuals, bracket accessories, wire managers and other appropriate accessories. 1.5. Shall support variety of interfaces like V.35 Sync Serial (64Kbps, 2 Mbps), G.703, Ch-

E1, 3G, E3 Interfaces for future uplink purposes, Ethernet Interfaces – 1Gbps, 10/100 Mbps, 802.3af, ISDN PRI, FXS, FXO, E&M, T1/E1.

2. Hardware requirement:

2.1. Should have 4 1000 Base-T Ethernet Interfaces. 2.2. Should have 4 Synchronous Serial Interfaces each supporting up to 2 Mbps bandwidth. 2.3. Should have minimum two free slots for future expansion. 2.4. Should have 1GB RAM should be upgradeable to minimum 2Gb 2.5. Should have 512MB flash and should be upgradeable to minimum 4Gb

3. Performance:

3.1. Shall provide high performance traffic forwarding minimum 50 Mbps with con-current services

3.2. Should provide minimum of 385 K PPS forwarding rate for IP forwarding with 64 bytes packet size.

3.3. Should provide integrated capability to host application like Unified Communication, Video Surveillance, Storage System, Network services, or customer application, etc using different processor, storage, memory to optimize and consolidate infrastructure

3.4. Should provide other IP Services like GRE tunnelling, ACLs, IPSEC VPNs, Firewalling, NAT services.

3.5. Shall provide Voice traffic optimization with features like WRED, H-QoS, RSVP, performance routing and network based application routing

3.6. Should provide minimum two onboard voice and video capable digital signal processor 3.7. Should support per port PoE power monitoring 3.8. Should provide management of power to module slots, to reduce energy consumption

4. High Availability

4.1. Shall support Non-Stop forwarding for fast re-convergence of routing protocols 4.2. Shall support boot options like booting from TFTP server, Network node and Flash

Memory 4.3. Shall support multiple storage of multiple images and configurations 4.4. Shall support link aggregation using LACP as per IEEE 802.3ad 4.5. Shall support VRRP or equivalent 4.6. Configuration Roll Back to recover the mis-configured router to last good configuration

5. Protocol Support

5.1. Should support Routing protocols like IS-IS, RIP v1 & RIP v2, OSPF ver2, OSPF on demand, BGP4, BGP Route-Reflector

5.2. Should support Multicast routing protocols IGMPv3, PIM-SM, PIM-SS, DVMRP, IPv4 to IPv6 Multicast, BFD, IEEE802.1ah, IEEE802.3ag

5.3. Should support DHCPv6, IPv6 QoS, RIPng, OSPFv3 5.4. Support for Load balancing Protocol.


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6. Encapsulation Support

6.1. Should support Encapsulation like Ethernet, 802.1q, PPP, MLPPP, HDLC, Serial (RS232, RS449, X.21, V.35, EIA530),

7. Security Features:

7.1. Support Standard ACL, Extended ACL 7.2. Should support embedded hardware based (IPSec and SSL) Encryption card

accelerator 7.3. Should have IPSEC Site-to-Site and Remote Access VPNs. Any Office to Any other

office, dynamic establishment of VPNs so that the configuration & management of IPSEC VPNs becomes easier, Tunnel-less VPN connectivity and SSL VPN

7.4. IPSEC VPNs should be able to carry data, voice, video 7.5. MD-5 route authentication for RIP, OSPF and BGP 7.6. SNMPv3 authentication, SSHv2 7.7. DoS prevention through TCP Intercept & DDoS protection 7.8. IP Access list to limit Telnet and SNMP access to router 7.9. Time based & Dynamic ACLs for controlled forwarding based on time of day for offices 7.10. IEEE 802.1x support for MAC address authentication

8. Debug, alarms & Diagnostics:

8.1. Should be able to completely integrate with current NMMS of RBI 8.2. The router should be able to send alarms around specific faults to the existing NMMS at

RBI 8.3. Should support Deep Packet Inspection for more accurate application representation 8.4. Should support tailoring and summarization to reduce impact on WAN resources 8.5. Should support application performance analytics for easy consumption by

management applications 8.6. Should be able to take Operating System and Configuration backups with the current

NMMS of RBI 8.7. Should be able to provide Netflow (or equivalent) output to the current NMMS at RBI. 8.8. Support for monitoring of Traffic flows for Network planning and Security purposes 8.9. Should support extensive support for SLA monitoring for metrics like delay, latency,

jitter, packet loss, RTP-Based VoIP traffic and should support the capability for measurement of the call setup time using H.323/SIP signaling protocol over IP network.

8.10. Shall support an event manager that enables automation of many network management tasks and directs the operation of router OS to increase availability, collect information, and notify external systems or personnel about critical events

9. Management

9.1. Shall have support for Web, GUI based management, CLI, Telnet and SNMPv3 9.2. Shall support Secure Shell for secure connectivity. 9.3. Should have Embedded RMON support for four groups – history, statistics, alarms and

events 9.4. Should support Out of band management through Console and an external modem for

remote management. 9.5. Pre-planned scheduled Reboot Facility: The Router shall support the preplanned timed

reboot to upgrade their hardware to a new software feature and plan the rebooting as an off-peak time.


Annexure-VI

Existing Network Management and Monitoring system (NMMS)

CWLMS-3.2-100-K9 Cisco LMS 3.2 Windows LAN Management System WS-SVC-NAM-2-250S= Cisco Catalyst 6500 Network Analysis Module Network Analysis Module

SC-SVC-NAM-4.0 Cisco NAM 4.0 for Cat6500 NAM Network Analysis Module s/w

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Annexure-VII

Bill of Material (Without Price)

No. Part No.

Description Qty Make & Model

Deviation from required Specifications

(if any)

Remarks

1. Type I Switch ( As per Annexure III)

110

2. Type II Switch (As per Annexure IV)

60

3. Router (As per Annexure V)

45

4.

Additional components, accessories, etc if required to provide Total solution (give item-wise details for each component offered and quoted) for implementing the total solution

5 Any other charges Name the Make/Brand and Model For Type I Switch: Name the Make/Brand and Model For Type II Switch: Name the Make/Brand and Model For Router:


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Annexure-VIII Commercial Bid

No. Part

No. Description Make &

Model Qty Unit

Price (in Rs)

AMC Charges for one year (in

%)

Total Amount

1. Type I Switch ( As per Annexure III) 110

2. Type II Switch (As per Annexure IV) 60

3. Router (As per Annexure V) 45

4.

Additional components, accessories, etc if required to provide Total solution (give item-wise details for each component offered and quoted) for implementing the total solution

5. Any other charges

6. Total cost (1) + (2) + (3) + (4) +(5).

7. The charges for Annual Maintenance Contract (AMC)

AMC charges for first year as per para 10.5 in terms of percentage of cost ……which works out to be Rs. ……………. in absolute terms.

Amount will remain same for all subsequent years of AMC period. Total NPV of four years of AMC charges will be calculated.

8. Buy Back price as per items mentioned in Annexure XXII I) Buy Back Price of items at ‘a’ - Rs _________ II) Buy Back Price of items at ‘b’ - Rs_________ Total buy back price (a+b)- Rs__________

Note: i) The price will be inclusive of all taxes/duties except Octroi/Entry tax. ii) Above Rates should be valid for a period of minimum One Year from the date at which

L1 is declared. iii) Estimates for number of units are on notional basis which may vary at the time of

deployment. However, for commercial comparison these estimates will be taken. iv) Payment will be made on the basis of unit cost of each item. v) Specify the name of brand / make of all the components.

vi) Any reduction in total cost after conducting reverse auction, the cost of individual items in commercial bid will be reduced proportionately to arrive at final total cost. The amount of AMC will also get reduced accordingly as percentage of reduced rate of individual equipments.

vii) TCO =Total cost of Bill of material arrived at after reverse auction (+) Net present value of four years of AMC charges (-) Buy Back price of old equipments.


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(To be furnished by the Bidders)

Annexure-IX The Chief General Manager Reserve Bank of India, Department of Information Technology, Central Office, 14th Floor, Central Office Building, Shahid Bhagat Singh Marg, Mumbai - 400 001. Dear Sir, Subject: Supply, Installation, Operationalisation and Maintenance of Switches and Routers

at RBI locations

In compliance with the requirement of the tender eligibility criteria of the Tender Document, we hereby undertake to provide 7 years product support for all components from OEM and maintain the ‘Total Solution’ for 7 years both from the date of acceptance. If, we are unable to provide support for the said period then we shall upgrade the component/ sub-component with an alternative that is acceptable to the Bank at no additional cost to and without causing any performance degradation and/or project delays.

Yours faithfully, (Signature with designation and complete contact detail) Place: Date:


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(To be furnished by the OEMs)

Annexure-X The Chief General Manager, Reserve Bank of India, Department of Information Technology, Central Office, 14th Floor, Central Office Building, Shahid Bhagat Singh Marg, Mumbai - 400 001. Dear Sir, Subject: Supply, Installation, Operationalisation and Maintenance of Switches and Routers

at RBI locations

In compliance with the requirement of the tender eligibility criteria of the Tender Document, we hereby commit to provide product which shall not go ‘End of Sale’ within the period of atleast 2 years from the date of signing of ATP and commit to provide support for minimum period of Five years from the date of ‘End of Sale’. If, we are unable to provide support for the above period, we shall upgrade the component/ sub-component with an alternative that is acceptable to the Bank at no additional cost to the bank and without causing any performance degradation.

Yours faithfully, (Signature with designation and complete contact detail) Place: Date:


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Annexure-XI

Deviations from Technical Specifications required in the Tender Document

S.No. Tender Document Clause

Technical Specification in the Tender document

Deviation from required specification

Reasons and whether deviation adds to the operational efficiency in case of the systems

1 2 3 4 5 6 7 8 9

10

Note: i. Above information in detail should be furnished in case of each system offered separately. ii. Also in case of deviations from any of the terms and conditions of the tender document

should be specified. iii. If any deviations from the technical specifications are warranted, reasons for such

variations should be specified and iv. Whether such variations add to improvement of the overall performance of the systems, if

any, should be specifically mentioned and supported by relevant technical documentation as required above


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Annexure-XII

Maintenance and Service Support available at each Locations of the Reserve Bank of India

1. Name of the Company: Bidders and OEMs- 2. Whether having any Office at:

S.No. Locations Bidder

(‘Y’/N’) OEM (‘Y’/’N’)

1 Mumbai 2 Agartala 3 Ahmedabad 4 Bangalore 5 Bhopal 6 Bhubaneswar 7 Chandigarh 8 Chennai 9 Delhi 10 Dheradun 11 Gangtok 12 Goa 13 Guwahati 14 Hyderabad 15 Jaipur 16 Jammu 17 Kanpur 18 Kochi 19 Kolkota 20 Lucknow 21 Nagpur 22 Patna 23 Pune 24 Ranchi 25 Raipur 26 Shimla 27 Shilong 28 Trivandrum

3. If so status of the Office at each centre: (Full-fledged regional

Office/ Branch Office) 4. No. of Permanent staff at each centre: 5. Of which Technical staff permanently stationed at each of the above centre/s

a. Hardware engineers: b. Network engineers:

6. If there is no office at any of the above centers, what is the arrangement the Bidder and OEM propose to have for maintenance (Specify centre wise).

7. Arrangement to stock spares and time required: furnish details separately locations wise. Note: a) For items No.2-5 above, details for each centre should be specified along with the

addresses and contact person/s, telephone number/s. etc. should be given in the technical bid.

b) If there is no office/branch office at any of the centres above, specific arrangements the Bidder and OEM proposes to make should be specified.


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Annexure- XIII

Note: This 'Letter of Authority' should be issued on the letterhead of OEM. The Chief General Manager Department of Information Technology, Central Office, Reserve Bank of India, 14th Floor,Central Office Building, Shahid Bhagat Singh Road, Mumbai – 400 001.

Dear Sir, Subject: Letter of Authority We have been approached by M/s____________________________ in connection with your tender no._____________________________________dated_____________. We confirm having offered to them the software/ hardware in line with your requirement. Our offer to them is for the following software/hardware for which we are the OEM and having back to back support agreement with the bidder. 1.___________________________________ 2.___________________________________ 3.___________________________________ 4.___________________________________ 5.___________________________________

The authorized agency would independently support and service the above mentioned software / hardware during the contract period. (Authorized Signatory) For _______________________

Place:

Date:


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Annexure- XIV UNDERTAKING ON QUALITY OF DELIVERABLES The Chief General Manager Department of Information Technology, Central Office, Reserve Bank of India, Central Office Building, Shahid Bhagat Singh Marg, Mumbai – 400 001. Dear Sir,

Subject: Supply, Installation, Operationalisation and Maintenance of Switches and Routers at RBI locations

UNDERTAKING ON QUALITY OF DELIVERABLES This bears reference to our quotation Ref. ……………………………dated………….. 2. We warrant that everything to be supplied by us shall be brand new, free from all defects and faults in material, workmanship and manufacture and shall be of the highest grade and quality and consistent with the established standards for materials specification, drawings or samples if any, and shall operate properly. We shall be fully responsible for its efficient operation. 3. For the preventive and corrective maintenance support offered to you, both during the warranty and post warranty period we shall ensure that the downtime for the following configuration shall be less than 2 hours. 4. Further, during the downtime, we shall provide at our cost, hardware and system software so as to keep the system working. Yours faithfully (Signature with Designation)


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Annexure-XV

UNDERATKING ON COMPLIANCE ON COPYRIGHT PROVISIONS The Chief General Manager Department of Information Technology, Central Office, Reserve Bank of India, Central Office Building, Shahid Bhagat Singh Marg, Mumbai - 400 001. Dear Sir,


We have supplied to you Switches, Routers and other Components meant for Reserve Bank of India. We certify that in respect of the above said Switches, Routers and other Components supplied to you, we are authors/assignees/licensees. We have produced for your inspection, copy of the letter of assignment/license given by the author of the software. We further certify that the sale of the Switches and Routers and its components to you by us and your use thereof do not infringe any provisions of the copyright act, 1957. 2. If any action is brought against you for infringement, of the copyright in respect of the said server components supplied by us to you, we will defend the same at our cost and consequences and will indemnify you all the costs and other expenses that you may incur in this connection. 3. Any upgrades/updates and new releases/versions of the above products delivered shall be immediately incorporated on your system at no extra cost with one month of release. Yours faithfully, (Signature with designation) Place: Dated:


Annexure-XVI Bidder’s Company Profile

Name of the bidder: (The registered name of the bidding company Business address for correspondence) Contact person’s Name

Registered Office Address Location Street Locality: City Pin Code: Country: Telephone Facsimile Email: Other Address for Correspondence: (if different from above):

Location Street

Locality: City Pin Code: Country: Telephone Facsimile Email: Other Business structure Details of company registration: Names of Directors/Chairman: President/Managing Director: Directors: (Include a structure chart reflecting the organization Chart) Financial standing of the bidder (Statutory Auditor’s Letter on financial competence of the bidder.) Financial position Audited financial accounts for past three years should be included in appendix. 2008-09 2009-10 2010-11

Sales Turnover Net profit before tax

Company Profile(s) Reference Sites Total current employees Project Manager Designated Staff Name: Detailed profiles of key staff shall be included in appendix)

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Annexure-XVII

Bidder’s Experience in installing Switches and Routers (Give details about the following with respect to the methodology followed by you in installing Switches and Routers of similar nature and complexity – a minimum of two projects please.) Following details to be provided for two projects(I /II) along with the Technical Bids. (Purchase order and installation certificate to be submitted as Appendix) Cost of the Project I and II: No. of switches/ Routers installed Project Name: Project Location: Client Name: Client address: Client contact/reference person(s): Name Address – if different from above Telephone Facsimile Mobile Phone Email address Project started (month/year): Project elapsed time – months: Man-months effort: Project Director Project Manager Name of senior project staff: Other Nature of the Project: Role of the company, whether complete end-to end involvement or for a particular module: Project Detail Hardware installed –make/model (Broad details) Operating system System Software Network Topology Disaster recovery technology Middleware Security features Support/maintenance obligations


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Annexure -XVIII

Earnest Money Deposit Bank Guarantee

To, The Chief General Manager, Reserve Bank of India, Department of Information Technology, Central Office, Fort, Mumbai 400 001. Dear Sir,


WHEREAS The Reserve Bank of India, having its Central Office at Shahid Bhagat Singh Marg, Mumbai has invited tenders for the Supply, Installation, Operationalisation and Maintenance of Switches and Routers at various locations of Reserve Bank of India (hereinafter referred to as ‘Total Solution’) on the terms and conditions mentioned in the tender documents. 1. It is one of the terms of invitation of tenders that the bidder shall furnish a Bank Guarantee for a sum of Rs. 20,00,000 ( Rs Twenty Lakh only) as Earnest Money Deposit. 2. M/s_________________________________________, (hereinafter called as Bidder), who are our constituents intend to submit their tender for the said work and have requested us to furnish guarantee to the Employer in respect of the said sum of Rs. 2000000 (Rupees Twenty lakh only). NOW THIS GUARANTEE WITNESSETH 1. We _____________ (Bank) do hereby agree with and undertake to the Reserve Bank of India, their Successors, Assigns that in the event of the Reserve Bank of India coming to the conclusion that the Bidder have not performed their obligations under the said conditions of the tender or have committed a breach thereof, which conclusion shall be binding on us as well as the said Bidder, we shall on demand by the Reserve Bank of India, pay without demur to the Reserve Bank of India, a sum of rupees mentioned as EMD i.e., Rs. 20,00,000/- or any lower amount that may be demanded by the Reserve Bank of India. Our guarantee shall be treated as equivalent to the Earnest Money Deposit for the due performance of the obligations of the Bidder under the said Conditions, provided, however, that our liability against such sum shall not exceed the sum of EMD Rs. 20,00,000/- (Rupees Twenty Lakh only). 2. We also agree to undertake and confirm that the sum not exceeding the EMD amount i.e., Rs. 20,00,000/- (Rupees Twenty Lakh only) as aforesaid shall be paid by us without any demur or protest, merely on demand from the Reserve Bank of India on receipt of a notice in writing stating the amount is due to them and we shall not ask for any further proof or evidence and the notice from the Reserve Bank of India shall be conclusive and binding on us and shall not be questioned by us in any respect or manner whatsoever. We undertake to pay the amount claimed by the Reserve Bank of India within a period of one week from the date of receipt of the notice as aforesaid. 3. We confirm that our obligation to the Reserve Bank of India under this guarantee shall be independent of the agreement or agreements or other understandings between the Reserve Bank of India and the Bidder. 4. This guarantee shall not be revoked by us without prior consent in writing of the Reserve Bank of India. 5. We hereby further agree that -


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a) Any forbearance or commission on the part of the Reserve Bank of India in enforcing the conditions of the said agreement or in compliance with any of the terms and conditions stipulated in the said tender and/or hereunder or granting of any time or showing of any indulgence by the Reserve Bank of India to the Bidder or any other matters in connection therewith shall not discharge us in any way our obligation under this guarantee. This guarantee shall be discharged only by the performance by the Bidders of their obligations and in the event of their failure to do so, by payment by us of the sum not exceeding Rs. 20,00,000/- (Rs Twenty Lakh only) b) Our liability under these presents shall not exceed the sum of Rs. 20,00,000/- (Rupees Twenty Lakh only) . c) Our liability under this agreement shall not be affected by any infirmity or irregularity on the part of our said constituents in tendering for the said work or their obligations there under or by dissolution or change in the constitution of our said constituents. d) This guarantee shall remain in force up to 1 year from the last date of submission of bid i.e.,March 19, 2013 provided that if so desired by the Reserve Bank of India, this guarantee shall be renewed for a further period as may be indicated by them on the same terms and conditions as contained herein. e) Our liability under this presents will terminate unless these presents are renewed as provided hereinabove on the day when our said constituents comply with their obligations, as to which a certificate in writing by the Reserve Bank of India alone is the conclusive proof whichever date is later. Unless a claim or suit or action is filed against us within six months from that date or any extended period, all the rights of the Reserve Bank of India against us under this guarantee shall be forfeited and we shall be released and discharged from all our obligations and liabilities hereunder. Yours’ faithfully, For and on behalf of ____________________________ Bank. Authorised official. (NB : This guarantee will require stamp duty as applicable in the state, where it is executed and shall be signed by the official whose signature and authority shall be verified).


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Annexure-XIX

Service Support Details & Escalation Matrix Bidder to provide complete address & contact person at the support centers for call logging & escalation purposes as given below Sl.No Location Details Remarks 1. Service support

details at local locations mentioned in Annexure -XII

Contact person name Complete address Phone No and email id

For call logging (No generic / Call centre email ID and Phone No. Should be provided)

2. 24x7x365 Support Centre in India

Contact person name Complete address Phone No and email id

For call logging and Escalation purposes

3. Escalation Matrix upto country head of the company

All Details For Escalation purposes


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Annexure-XX

Compliance Matrix for Eligibility Criteria

Sl. No Eligibility Criteria Compliance YES/NO

Deviation if any

1. The Bidder should be System Integrator having back to back support of Original Equipment Manufacturers (OEM). The proof in support of the same must be enclosed along with the technical bid as per the format given in Annexure–XIII.

2. The bidder should be a registered company incorporated in India, registered under Company Act 1956. Copy of registration certificate to be enclosed.

3. Bidder should warrant about its financial solvency i.e. it should be able to meet all its debts as and when they fall due. Certificate from statutory auditors may be submitted. Bidder’s Company Profile should be given as per Annexure XVI. Bidder should furnish duly audited and approved copies of last three years Balance sheet and Profit and Loss Accounts.

4. The bidder must warrant that there is no legal action being taken against it for any cause in any legal jurisdiction. If such an action exists and the bidder considers that it does not affect its ability to deliver the requirements as per the Tender, it shall provide details of the action(s).

5. The bidder themselves should have ISO 9001-2000 certificate in the Domain of Networking and System Integration.

6. The bidder should be in business of supply, installation, configuration and maintenance and support of network hardware for at least three (3) years as on the date of issue of this tender. Accordingly, Purchase Order (PO) and corresponding Installation Certificate should be furnished. PO should not be more than 3 years old from the last date of submission of the bid. Bidders should give reference of:

• Two organisations where they have supplied similar

kind of, at least 20 Routers and 90 switches of the same make/brand which bidder is proposing in their proposal.

OR • Three organisations where they have supplied similar

kind of, at least 15 Routers and 60 switches of the same make/brand which bidder is proposing in their proposal.

• Solution should be working over Wide Area Network.

The Bidder shall provide references (including Referee names and contact details) in respect of the projects implemented. The reference sites should be currently functional and maintained by the bidder as per Annexure XVI.

7. Bidders should be ready to give 7 years product support for active components and maintain the “Total Solution” for 7 years both from the date of Acceptance by the bank. If, bidder is unable to provide support for the said period then the bidder shall upgrade the component/sub-component with an alternative that is acceptable to the Bank at no additional cost to and without causing any performance degradation.


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Accordingly, a written undertaking may be submitted as given in Annexure-IX

8. Any component or sub-component should not go End of Sale from OEM within the period of at least 2 years from the date of signing of ATP and should have support from OEM for minimum period of five years from the date of End of Sale. The written commitment from OEM should be obtained and submitted along with the technical bid. If, the OEM is unable to provide support for the above period, the OEM should upgrade the component/ sub-component with an alternative that is acceptable to the Bank at no additional cost to the bank and without causing any performance degradation and/or project delays. Accordingly a written undertaking should be submitted by the OEM as given in Annexure-X.

9. The bidder should offer equipment from the OEM who is in Gartner’s leaders or challengers quadrant for Enterprise LAN (Global) as per the latest report published by Gartner.

10. Bidder must upload scanned copy of Earnest Money Deposit (EMD) in the form of Bank Guarantee, along with the other required documents, of the amount equivalent to Rs. 20,00,000/- (Twenty Lakhs only). The Bank Guarantee should in favour of Reserve Bank of India, Mumbai. EMD should be valid for the period of one year from the last date of submission of bid. The non-submission of EMD will lead to rejection of the bid. The irrevocable Bank Guarantee issued by scheduled commercial bank only, shall be in form acceptable to the RBI as per Annexure XVIII. The EMD of unsuccessful bidders will be returned to them. The EMD will not carry any interest. The EMD of successful bidder shall be forfeited in case the bidder fails to commence the work awarded to him within the prescribed time limit. The successful bid, if withdrawn, is also liable for forfeiture of the EMD. Refund of the EMD will be made only on completion of the Tender exercise.


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Annexure-XXI

Compliance Matrix – Terms and Conditions

Sl.No Terms and conditions Compliance YES/NO

Deviations if any (separate sheets can be used for explaining the deviation if space insufficient)

1. The capabilities, operating characteristics and other technical details of the Switches, Routers and other Components offered should be furnished together with product brochures, literature, etc in the Technical Bid. The make a n d model o f each component shall be indicated.

2.

The switches, routers and its components will have to be delivered and installed at RBI locations mentioned in Annexure-II without disturbing any existing system. If deemed necessary, the bidder is required to give presentation on the systems offered. RBI may increase or decrease the no of locations.

3. The Bidder should provide clear licensing terms & conditions for all the products offered to the complete satisfaction of the Bank. If any discrepancies found later with the licensing terms vis-a-vis total solution, then such additional cost will be borne by the bidder.

4. The bidder shall ensure to supply and install all the hardware/network components/software of the advanced/latest versions available in the market.

5. The Bidder should specify the exact versions and releases that have been proposed in the solution for every component (Software, Hardware & System software loaded on the hardware) including the additional/optional components and should also provide the life time of the product and availability of the proposed versions. The detailed list of additional /optional components also needs to be provided.

6. The quotations shall be submitted strictly in conformity with the specifications given in Annexure III, IV and V or of better quality. Compliance Matrix may be submitted by indicating Yes/No against every item.


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7. All the proposals / declarations / assertions made by Bidder should be on their letter head. Format of undertaking on supply of material free from defects and keeping the system working is at Annexure XIV. Format of the undertaking on copyright related matters is given at Annexure XV.

8. Each and every page of the bid should contain name of company and initials of the authorised signatory.

9. It would be the responsibility of the successful bidder to liaise and do necessary configuration on related equipments in consultation with the officials of the Bank.

10. The RBI is not responsible for non-receipt of quotations within the specified date and time due to any reason.

11. Establishing and providing uninterrupted performance throughout the implementation and afterwards will be the responsibility of the bidder.

12. The acceptance of tender, subject to contract, will be communicated in writing at the address supplied for the prime bidder in the tender response. Any change of address of the Bidder, should therefore be promptly notified to the Chief General Manager, Department of Information Technology, Reserve Bank of India, 14th floor, Central Office Building, Shaheed Bhagat Singh Marg, Fort, Mumbai 400 001, India .

13. If RBI finds necessary, the successful Bidder shall be required to enter into a contract (Purchase Agreement/Service Level Agreement) with Reserve Bank of India, within thirty (30) days of the award of the tender or within such extended period as may be specified by the CGM Department of Information Technology, Reserve Bank of India, Mumbai. At the time of execution of the form of contract a Memorandum of Understanding (MoU) containing the terms and conditions necessary for the due performance of the work in accordance with the bids and acceptance thereof will be signed, which will be prerequisite for payment release. Failure of the Bidder to comply with the above requirement will result in the annulment of the award.

14. The Selected Bidder at the time of signing Purchase Agreement/Service Level Agreement, if Bank need, will have to bear all the legal charges like cost of Stamp duty etc.


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15. Bidder should be ready to accept payment through Electronic Payment Systems (RTGS or NEFT)

16. The bidder should indicate their presence of permanent offices at locations mentioned in Annexure XII.

17. The bidder should have 24x7x365 support centre in India and should be able to provide onsite support within 2 hour of escalation without any cost.

18. The Bidder shall be responsible for generation and submission of necessary documentation required during various phases of project viz. Planning, installation, commissioning, roll out, acceptance and periodic reporting. Documentation shall be approved by RBI.

19. The Bidder is required to get prior approval of all the project plans and processes from RBI before commencement of the project. This will be reviewed from time to time based on the milestones.

20. The Bidder should document the base line configuration for all equipments and get it approved from RBI prior to commencement of installation.

21. Total Solution must cover supply and implementation of hardware and software as mentioned in the Annexure III, IV and V and also maintenance of the same.

22. Dimensions and weight of each piece of equipment offered shall be specified with necessary power and wiring requirements

23. The tenders found incomplete in any respect are liable to be rejected.

24. Bidder should submit the detailed Bill of Material (without prices) with part number, along with the Technical bid

25. All the technical specifications and other terms and conditions of the offer proposed by the Bidder should be valid for a minimum period of One Year from the last date of submission of Tender.

26. On expiry/termination of the contract, the selected Bidder shall handover all equipments to RBI in good working condition, before the release of that quarter’s payment.

27. There should be a Single Point of Contact from Bidder’s side during the implementation of the project.

28. The Bidder should fill all the Annexures attached and must upload the same with


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the technical bid. 29. The bidder should provide the escalation

matrix for problem resolution. 30. Bidder must provide high-quality

Documentation explaining all concepts, functions, installation requirements, installation procedures, maintenance routines, methods of applying functions to accomplish the tasks for which the Product was designed, and other information necessary to operate the products.


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Annexure-XXII Buy Back items

a) List of old routers and Switches are available at 31 locations of RBI

Sl. No Item Location 1. 31 Number of 3Com 5012 Router 31 locations 2. 31 Number of 3Com 4400SE Switch 31 locations

b) List of old network and Security equipments at various locations of RBI

S.No Make and Model Nos 1 CISCO 7507/4x2 9

2 CISCO3845 4

3 CISCO3745-IO-2FE 16

4 CISCO3662-AC 36

5 CISCO 2651 1 S.no Make and Model Nos

1 PIX 535/525/520-168(2 No) bit 3 DES VPN feature

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2 12 port 10/100 switch(3 No) 100

3 24 port 10/100 switch 37

5 Fireproof Application Switch(2 No) 74

6 Cisco IDS 4235(2 No) 72

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Reserve Bank of India Tender Document For Supply - RBI Website

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