Reserve Bank of India -...
Transcript of Reserve Bank of India -...
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Reserve Bank of India
Request for Proposal
For
Agencies for Augmented Reality Project at the
RBI Museum in Kolkata
(June 11, 2018)
Department of Communication (DOC) Reserve Bank of India,
12th Floor Central office, Shahid Bhagat Singh Marg, Fort, Mumbai-400 001 This document is the property of Reserve Bank of India (RBI). It may not be copied, distributed or recorded on any medium, electronic or otherwise, without the RBI’s written permission thereof, except for the purpose of responding to RBI for the said purpose. The use of the contents of this document, even by the authorized personnel / agencies for any purpose other than the purpose specified herein, is strictly prohibited and shall amount to copyright violation and thus, be punishable under the Indian Law.
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Table of Contents 1. Bid Schedule .................................................................................................................................. 3
2. Purpose and Invitation of Work ............................................................................................. 5
3. Scope of Work ............................................................................................................................... 6
Hardware Requirements ........................................................................................ 7
Software Requirements ......................................................................................... 8
Implementation Responsibilities of Bidder .......................................................... 8
Implementation Responsibilities of RBI ................................................................ 9
4. Eligibility Criteria ........................................................................................................................ 9
5. Submission of Bids ................................................................................................................... 10
6. Bid Evaluation Process ............................................................................................................ 14
7. Terms and Conditions ............................................................................................................. 18
8. Annexures .................................................................................................................................... 22
Annex 1- Application - cum – Undertaking ............................................................. 22
Annex 2- Bidder Information (Attach a separate sheet wherever required.) ............ 25
Annex 3- Part I – Marks for Video (to be submitted in a CD) ................................... 29
Annex 4-Client’s Certificate Regarding Performance of Agency .............................. 30
Annex 5 - Earnest Money Deposit/Bank Guarantee ................................................ 31
Annex 6 -Commercial bid form .............................................................................. 34
Annex 7 -Commercial bid format ........................................................................... 36
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1. Bid Schedule
S.No Details of the Request for Proposal
Last Date
1 Date of issuing of RFP June 11, 2018
2 Last date and time of submission of Technical and Commercial Bid
June 20, 2018 by 2.30 pm
3 Cost of the Bid Nil
4 Place & Address for submission of Technical and Commercial bid.
Reserve Bank of India, Department of Communication, 12th Floor, Central Office Building, Shahid Bhagat Singh Marg, Mumbai - 400001.
5 Date, Time & Venue of opening of Technical Bid
June 21, 2018 at 11 am at Conference Room No 3, 15th Floor, Reserve Bank of India, Central Office Building, Shahid Bhagat Singh Marg, Mumbai - 400001.
6 Date of opening of commercial bids
To be advised to the shortlisted/qualified Bidders.
7 Earnest Money Deposit(EMD)
Rs. 50,000/- (Rs. Fifty thousand only) to be paid by way of Bank Guarantee (BG). The BG should be submitted along with part I of the bid.
8 Communication Address
The Principal Adviser, Reserve Bank of India,
Department of Communication, Central
Office, 12th Floor, Central Office Building,
Shahid Bhagat Singh Marg, Mumbai –
400001
9 Contact Officials 1. Alpana Killawala Contact–(022-22660502) [email protected]
2. Smt Krithika V Contact – (022 -22631624/22601000 Extn 2114)
For any queries and clarifications regarding the RFP, please use the above
mentioned address or email id.
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• Please note that the information desired in the bid document needs to be
provided in full. Incomplete information may lead to rejection of the bid.
• The Reserve Bank reserves the right to change the dates mentioned in this
RFP, which will be communicated through its website www.rbi.org.in.
Disclaimer
• The information contained in this RFP document or any information
provided subsequently to the bidder(s) whether verbally or in documentary
form by or on behalf of the Reserve Bank, is provided under the terms and
conditions set out in this RFP document and all other terms and conditions
subject to which such information is provided.
• This RFP is neither an agreement nor an offer. The purpose of this RFP is to
provide the bidder(s) with information to assist them in the formulation of
their proposals. This RFP does not claim to contain all the information each
bidder may require. Each bidder should conduct his own investigation and
analysis and should check the accuracy, reliability and completeness of the
information in this RFP and obtain independent advice wherever necessary.
The Reserve Bank makes no representation and shall incur no liability under
any law, statute, rules or regulations as to the accuracy, reliability or
completeness of this RFP.
• The Reserve Bank may, in its absolute discretion, but without being under
any obligation to do so, update/ amend and/or supplement the information
in this RFP. Such updation/amendments and/or supplement to this RFP will
be done only on the RBI website.
• No contractual obligation whatsoever shall arise from the RFP process until
a formal contract is executed by the duly authorised signatory of the
Reserve Bank and the selected vendor. Further, selection of any bidder shall
not prejudice the Reserve Bank’s right to avail the services from any other
vendors.
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2. Purpose and Invitation of Work The Reserve Bank of India (RBI) is setting up “The RBI Museum” in Kolkata
which will offer visitors a glimpse into a diverse and fascinating treasure
trove of stories about money, the Reserve Bank of India and the Indian
Financial System through the medium of narratives, valuable documents,
photographs, artifacts, currency and interactive technology tools. The
Museum also contains a small section on ‘gold’ and proposes to use the AR
(Augmented Reality) technology to depict one of the videos.
The Reserve Bank of India invites applications from reputed agencies for
setting up the augmented reality project at “The RBI Museum”.
There are two options for the solution:
• Installing the Multi-touch table for depiction of Augmented Reality
RBI seeks a solution for Multi-touch (Large Screen Touch) Table which
will facilitates the AR through which visitors of the museum can
experience and get the useful information on a particular artefact area.
The idea of the installment of Multi-touch table is to provide a real life
engaging video available to the viewer through simple and easy to
understand steps is crucial to the project’s success.
• Installing the tablet for depiction of Augmented Reality
RBI seeks a solution for Tablet (Count 3) which will facilitates the AR
through which visitors of the museum can experience and get the
useful information on a particular artefact area.
The bidder has to submit the bids for any of the above option. The selection of
appropriate option is solely based on RBI evaluation discretion.
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3. Scope of Work
The exhibit would be an augmented reality experience for the visitor. This
would require a RBI branded white labeled app using augmented reality
technology to depict a video in one of the panels.
The solution must be simple to use. Just open the app, determine the location,
scan targeted images or markers and allow for a story to be told. Similar to QR
codes, the scanned image will initiate a video sharing a story of how that
particular process is done. A real life engaging video available to the viewer
through simple and easy to understand steps is crucial to the project’s
success.
The area of the exhibit would be less than 800 square inches (enough to
accommodate a 40” LED screen).
Following are the high level requirements:
1. Eye Catching Presentations
With the help of Augmented Reality it is required to provide the information,
with a unique user experience that includes animations, images, videos and
3D model.
2. Hardware and Software
The hardware and software required for viewing the video through AR would
be procured by the bidder, and the cost for procuring, installing and
integrating the hardware and software is to be included in the bid. Bidder is
responsible for all the software, hardware and licenses costs including its
maintenance.
3. Higher Retention
The user can drill down to details of any particular item, to help create a
complete information cycle and which help user to retain interest in the
Museum.
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Hardware Requirements 1. Battery Life
• Under typical use, the device battery life (if the bidder proposes to
use i-Pad/tab) shall be at minimum 12 hours.
• The device shall be wireless. (It should not be tethered to a battery
pack, or processing pack)
2. Connectivity
• The device shall support the latest low power Wi-Fi wireless 802.11
standard.
• The device may support the latest GSM cellular device standard.
• The device shall support person to person communication while
working in the industrial environment.
3. Field of View
• The device shall provide the industry standard field of vision in both
directions (vertical and horizontal) where AR content can be displayed
4. On-board Storage
• The device shall support memory storage encryption, for security of
the content.
5. On-board OS
• The device shall support a web browser.
6. Environmental
• The device shall work in ambient temperatures 0-50 degrees Celsius.
• The device displays shall provide visible (easy to read) displays while
in full ambient light conditions.
• The device shall be able to auto adjust brightness from a full ambient
light condition, to a dark condition, and vice versa.
7. Sound
• Shall be available in wired or wireless
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8. Display
• The device shall support a minimum resolution of 1920x1080.
• The device shall support full color.
• The device shall deliver 120Hz refresh rate.
Software Requirements
1. Ease of Use
• The software and content generation tool shall have a user interface
that can be learned by non-software literate personnel
2. Geometry Rotation(desirable)
• The software and content generation tool shall allow the worker
(content) to rotate 3D content, if possible.
3. Snapshots
• The software and content generation shall not support the ability for
the users to take a snapshot of smart device display and not allowing
them to share that snapshot with others
Implementation Responsibilities of Bidder Bidder provider will be required to perform the following tasks:
• Bidder has to provide 2-3 minutes video in the required format.
• Scan or create pre-determined different types of markers displayed.
• Procure the necessary software, hardware and respective platform
licenses(perpetual) required for the solution
• UI/UX design for Augmented Reality (AR) application with animations
• Launching the application with well-defined animations
• Custom objects recognition to access information of that particular
object
• Database model design to access each object information
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• Show brief overview of a particular object on scan via AR App. This
includes a short text description, image or video related to a
particular object.
• More detail drill down of particular object will be available for user
who found interest in that. All this information will be presented to
user with unified animation experience on large touch screens as
located within the museum
• Multiple detail pages can be provided for information of a particular
objects along with images and videos on each page (if required).
• Make inventory of the viewed objects and sharing information of any
object via email.
• Vendor has to collect the generic content material available (online or
offline) regarding the subject of video.
• Vendor will provide Android and Apple enterprise account for
development and distribution if needed.
• Vendor will be responsible for full integration, installation, configuration
and testing of application.
• Vendor will provide 1 year free support of application after go live.
Implementation Responsibilities of RBI
• RBI will provide the copyrighted research materials selected from a body
of information for the vendor’s use in developing the final product.
• RBI will provide the server or network interface which is already available
on sharing basis in the Museum.
4. Eligibility Criteria a. The bidder should have a Minimum experience of three years in the
field for such purposes. (In addition to the company incorporation
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certificate, Self – Declaration mentioning the experience in the field of
AR technology to be given)
b. Their average annual turnover should not be less than Rs.5,00,000/- (Rs
Five lakh Only) during the last three financial years, i.e., 2015-16, 2016-
17 and 2017-18.
c. The bidder should have all applicable tax registrations like PAN, TIN,
GST, etc. (Please enclose documentary evidence).
d. The bidder should have an account in a scheduled bank for effecting
payments.
e. The bidder should provide at least two (02) client certificates (as given
in Annex 4).
f. The bidder must provide a demo of AR technology created by them,
either in the form of a gif, or a video. (to be sent through e-mail)
Earnest Money Deposit (EMD)/Bank Guarantee
All bidders will have to deposit an EMD/Bank Guarantee amounting to Rs
50,000/-Failure to comply with this condition will render the tender void
at the Bank's discretion. EMD/Bank Guarantee of the successful bidder
(L1) will be retained by the Bank as Security Deposit till the successful
bidder furnishes a Performance Bank Guarantee. EMD/Bank Guarantee will
be forfeited if the successful bidder fails to execute the required
agreement with the Bank and take up the tendered work. EMD/Bank
Guarantee of the bidders whose bid are not accepted will be refunded
once the contract has been awarded. The EMD/Bank Guarantee amount
will not bear any interest.
5. Submission of Bids
a. The Tender shall be prepared in two parts viz. Technical Bid or Part I
containing terms, conditions, documents pertaining to eligibility and
technical evaluation; and Commercial bid or Part II only.
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b. The technical bid or Part I will comprise detailed information along
with documents required to evidence the fulfilment of eligibility
criteria and for technical evaluation (Annex 3). Part I of the bid will be
evaluated for 100 marks.
c. Bidder has to submit attached Copy of Commercial Bid format with
list of tentative hardware, software, licenses and other headings with
no price quotations along with Technical Bid form.
d. Please note that prices should not be indicated in Part I- Technical
Bid. Part I- Technical bid to be submitted along with Earnest Money
Deposit/Bank Guarantee [Details in Annex 5].
e. The bid will be rejected if the price is mentioned even by oversight in
the Part –I Technical Bid.
f. Commercial Bid or Part II will contain the commercial part of the bid.
Commercial Bid (Annex 6,7) shall contain price of all charges
including all creative costs, production costs, etc. Applicable taxes
will be paid at actuals and should therefore, be excluded from the
commercial bid).
Contents of the two Envelopes (Checklist):
The envelope for technical bid contains following documents-
• Certificate of incorporation.
• Last three years’ audited balance sheet and profit and loss statements.
• Bid Application-cum-undertaking – Annex 1
• Bidder information – Annex 2 along with self-declaration mentioning
experience in AR technology
• Technical evaluation response sheet along with supporting documents –
Annex 3
• 02 Clients’ certificate - Annex 4
• Earnest Money Deposit – Annex 5
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• Demo of AR technology created by them, either in the form of a gif, or a
video. (to be sent through e-mail)
• Copy of Commercial Bid format with list of tentative hardware, software,
licenses and other headings with no price quotations.
The envelope for commercial bid contains following:
• Commercial Bid form – Annex 6
• Commercial Bid as per format–Annex 7
The two parts should be sent in two separate sealed envelopes clearly
indicating on the envelopes as (Part I – Technical Bid) and (Part II –
Commercial Bid). Both the envelopes (Technical Bid & Commercial Bid) shall
be submitted by the bidder in a single sealed envelope super scribed as
“Tender/application for selection of agency for Augmented Reality
Project of The RBI Museum, Kolkata” and addressed to The Principal
Adviser, Reserve Bank of India, Department of Communication, Central
Office, 12th Floor, Central Office Building, Shahid Bhagat Singh Marg,
Mumbai – 400001 latest June 20, 2018 by 2.30 pm.
Instructions
a. Tenders received by fax or email or any manner other than specified
above will not be accepted and will be summarily rejected. No
correspondence will be entertained on this matter.
b. The full name, postal address, e-mail address and telefax / telephone
number of the tenderer shall be written on the bottom left corner of
the sealed envelope. Insertions, post scripts, additions and
alterations shall not be valid unless confirmed by the tenderers
signature.
c. All copies of the tenders should be complete in all respects with all
attachments / enclosures / annexure. Incomplete forms or without
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proper documentary evidence etc. (as advised) will be out-rightly and
summarily rejected by the Bank.
d. Before submitting the tender, the bidders may go through carefully
the terms and conditions specified herein, on which the work will be
awarded by the Bank.
e. The Bidders may satisfy themselves as to the eligibility and other
criteria prescribed therein. It may also be noted that the terms and
conditions specified herein are indicative in nature and the same shall
not restrain the Bank from imposing or requiring the Bidder to agree
upon such further or other terms and conditions at the time of
executing the agreement with the successful Bidder, or to alter,
modify or omit the terms and conditions contained herein, as are
considered necessary for the due and proper execution of the work
being awarded under this Tender.
f. The tenderer should sign and affix his/his agency’s stamp on each
page of the tender document and all the Annexes.
Precautions while filling up tender
a. Tenders to be filled in hand - The tender form must be filled in
English or Hindi and all entries must be made by hand and written in
indelible ink. If any of the documents is missing or unsigned, the
tender may be considered invalid by the Bank at its discretion.
b. Rates should be quoted both in figures and words in columns
specified. Erasures and alterations in the tender document (Part I)
must be authenticated under full signatures of the bidders. No
erasures, alterations, overwriting in Commercial Bid (Part II) will be
accepted and will make the bid liable for rejection.
c. Failure to comply with either of these conditions will render the
tender void at the Bank's option. No advice whatsoever, especially on
change in rate specifications after opening of Part II of the tender,
will be entertained.
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6. Bid Evaluation Process
I. Examination of documents
Eligibility criteria
a. At this stage, the Reserve Bank will examine the bids to determine
whether they are complete, if the required information has been
provided as outlined in the bid document, the documents have been
properly signed, and if the bids are generally in order.
b. The Reserve Bank will first scrutinize the documents requisitioned
and listed in Annex 2 and 3 of this document to determine the
eligibility of the bidders to participate further in the tendering
process. Eligibility and compliance to all the forms and annexes would
be the first level of evaluation.
c. Bids not accompanied by all the required documents may be
summarily rejected. Undertaking for subsequent submission of any of
the eligibility documents will not be entertained. However, the Reserve
Bank reserves the right to seek fresh set of documents or seek
clarifications on the already submitted documents.
d. The Reserve Bank may waive any minor infirmity, non-conformity or
irregularity in a bid that does not constitute a material deviation
provided such waiver does not prejudice or affect the relative ranking
of any bidder.
e. If a bid is not substantially responsive, it will be rejected by the
Reserve Bank at this stage itself, and the bidder may not be allowed to
make it responsive subsequently by correction of the non-conformity.
f. The Reserve Bank may, if required, interact with customer references
submitted by the bidder.
g. The application of only those bidders who fulfil the eligibility criteria
will be taken up for further scrutiny.
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II. Technical Evaluation
The technical evaluation will be for 100 marks:
a. Part I of the Technical evaluation will be based on the criteria and
score given in the Scoring Matrix [Annexure 3](50 marks)
b. Since time is of essence in the contract, the time required by the
bidder to deliver the project would constitute Part II of the
evaluation (50 marks), wherein, the bidder requiring minimum time
will score the maximum marks.
The time required for completing the contract, as quoted by the
bidder will be taken as ‘T’ (in weeks).
The Technical marks of proposals will be computed as follows:
Technical marks(TM) = 50 x 𝑴𝑴𝒊𝒊𝒏𝒏 (𝑩𝑩𝒊𝒊𝒅𝒅𝒅𝒅𝒆𝒆𝒓𝒓 Time1…n
) (in weeks) Bidder Time (in weeks)
The bidder shall give a declaration (as mentioned in Annex 1) to
deliver the project as committed in the RFP.
c. The total of the marks scored in the scoring matrix (part I - 50
marks), time required to deliver the project (part II - 50 marks) (total
100) will be considered as the technical score of the bidder.
d. Technical bids will carry 70% weight in the overall scoring.
e. Technical score will be arrived at by using the following formula:
𝑻𝑻𝒆𝒆𝒄𝒄𝒉𝒉𝒏𝒏𝒊𝒊𝒄𝒄𝒂𝒂𝒍𝒍 𝑺𝑺𝒄𝒄𝒐𝒐𝒓𝒓𝒆𝒆 = 𝑩𝑩𝒊𝒊𝒅𝒅𝒅𝒅𝒆𝒆𝒓𝒓 𝑻𝑻𝒆𝒆𝒄𝒄𝒉𝒉𝒏𝒏𝒊𝒊𝒄𝒄𝒂𝒂𝒍𝒍 𝑺𝑺𝒄𝒄𝒐𝒐𝒓𝒓𝒆𝒆 x 70
𝑴𝑴𝒂𝒂𝒙𝒙 (𝑩𝑩𝒊𝒊𝒅𝒅𝒅𝒅𝒆𝒆𝒓𝒓 𝑻𝑻𝒆𝒆𝒄𝒄𝒉𝒉𝒏𝒏𝒊𝒊𝒄𝒄𝒂𝒂𝒍𝒍 𝑺𝑺𝒄𝒄𝒐𝒐𝒓𝒓𝒆𝒆𝟏𝟏..𝒏𝒏)
III. Opening and Evaluation of Commercial Bids:
a. Commercial bids of only the technically qualified (scoring minimum
70% in technical evaluation) short-listed bidders will be opened and
evaluated.
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b. Commercial bid (Annex 6/7) shall contain the price of all the charges
including production, storyboard, creation of multimedia, procuring
the necessary software & hardware, installation and delivery of the
complete app (including integration of the app with the existing
server and network) and other cost such as insurance, custom duties,
levies, cess, transportation, installation, incidental expenses, cost of
creation of multimedia, AMC and all other charges that may be levied,
imposed, charged or incurred. (applicable taxes will be paid at
actuals and therefore, should be excluded from the commercial bid).
c. For commercial evaluation, total price as quoted by the bidder in the
commercial bid furnished as per Annex 6 shall be considered.
d. Bidders shall not make any changes in the commercial bid after it is
submitted.
e. No payment other than the costs mentioned in the bid furnished in
Annex 6 shall be made to the selected vendor.
f. The commercials will carry 30% weightage in the overall score.
g. The commercial score will be arrived using following formula:
𝑪𝑪𝒐𝒐𝒎𝒎𝒎𝒎𝒆𝒆𝒓𝒓𝒄𝒄𝒊𝒊𝒂𝒂𝒍𝒍 𝑺𝑺𝒄𝒄𝒐𝒐𝒓𝒓e = 𝑴𝑴𝒊𝒊𝒏𝒏 (𝑩𝑩𝒊𝒊𝒅𝒅𝒅𝒅𝒆𝒆𝒓𝒓 𝑪𝑪𝒐𝒐𝒎𝒎𝒎𝒎𝒆𝒆𝒓𝒓𝒄𝒄𝒊𝒊𝒂𝒂𝒍𝒍1…n) X 30
𝑩𝑩𝒊𝒊𝒅𝒅𝒅𝒅𝒆𝒆𝒓𝒓’s 𝑪𝑪𝒐𝒐𝒎𝒎𝒎𝒎𝒆𝒆𝒓𝒓𝒄𝒄𝒊𝒊𝒂𝒂𝒍𝒍
h. Errors - Where there is a discrepancy between the amounts in figures
and in words, the amount in words shall be taken into account.
i. Commercial bids should not have any alteration or overwriting. If any
column in the commercial bid is found to be blank and not filled with
any amount then it shall be considered as zero and the same will have
to be offered to the Reserve Bank free of charge. The calculation
arrived by the Reserve Bank will be final and will be binding on the
bidders.
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IV. Final Scoring
Techno-commercial evaluation of the bidders will be carried out with the
following formula to complete the selection process:
𝑩𝑩𝒊𝒊𝒅𝒅𝒅𝒅𝒆𝒆𝒓𝒓 𝑺𝑺𝒄𝒄𝒐𝒐𝒓𝒓𝒆𝒆=𝑻𝑻𝒆𝒆𝒄𝒄𝒉𝒉𝒏𝒏𝒊𝒊𝒄𝒄𝒂𝒂𝒍𝒍 𝑺𝑺𝒄𝒄𝒐𝒐𝒓𝒓𝒆𝒆 + 𝑪𝑪𝒐𝒐𝒎𝒎𝒎𝒎𝒆𝒆𝒓𝒓𝒄𝒄𝒊𝒊𝒂𝒂𝒍𝒍 Score
V. Scoring Methodology for Video Presentation
a. The Bidder is required to provide a demonstration of their
storytelling in the video in the desired format (AR, 3D visuals etc.)
b. During the presentation, the RBI may seek explanations on various
technical and other aspects.
c. The Bidder is expected to share its past experience of
implementing high value projects and clients it has worked for.
d. The cost for set up for the walkthrough will be borne by the
Bidder. The RBI will not bear the expenses incidental to
conducting the presentation by the Bidder and his team.
e. Additionally the RBI team will verify the overall features of the
presentation and record the observations.
f. The RBI will not release any structured questionnaires for this
process.
g. The RBI at its discretion may reject the proposal of the Bidder
without giving any reason whatsoever, if in the RBI’s opinion, the
Bidder could not present or demonstrate the proposed solution as
described in the proposal.
VI. Successful Bidders:
Bidder with the highest score will be declared successful. In case of a tie
of Total Score between two or more bidders, the Bid with higher
technical score would be chosen as the successful Bidder. In case of
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non-acceptance of the offer, it will be given to next successful Bidder
and so on.
RBI may call for any clarifications / additional particulars required, if any,
on the minimum eligibility criteria / technical / commercial bids
submitted. The Bidder has to submit the clarifications / additional
particulars in writing within 2 working days. The Bidder’s offer may be
disqualified, if the clarifications / additional particulars sought are not
submitted within the specified date and time.
Commercial bid valuation shall be considered as below in case of any
kind of discrepancy:
• If there is a discrepancy between words and figures, the amount in
words shall prevail,
• If there is discrepancy between unit price and total price, the unit
price shall prevail,
• If there is a discrepancy in the total, the correct total shall be
arrived at by RBI
In case the Bidder does not accept the correction of the errors as stated
above, the bid will be rejected.
7. Terms and Conditions
i) Intellectual Property Rights
a. The Reserve Bank will have the right to use the creatives, once prepared
and approved, at a later stage, with or without changes, in any form and
through any medium and through any vendor as it finds necessary. The
selected bidder shall, therefore, create and vest all the Intellectual
Property Rights in perpetuity and on an umbrella basis for the video
created by it for the Reserve Bank.
b. The selected bidder will ensure that there is no violation of Intellectual
Property Rights or any other law in force while designing the video
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(including copy, pictures, etc) and will also indemnify the Reserve Bank
against any claim by or liability against any third party as the case may
be. The selected bidder shall, at its own cost and expenses, defend and
indemnify the Reserve Bank against all third-party claims including those
of infringement of Intellectual Property Rights, including patent,
trademark, copyright, trade secret or industrial design rights, arising
from the use of products or any part thereof in India or internationally.
The selected bidder shall expeditiously meet any such claims and shall
have full rights to defend itself therefrom. If the Reserve Bank is
required to pay compensation to a third party resulting from such
infringement, the vendor shall fully reimburse the Reserve Bank therefor,
including all expenses and court and legal fees.
c. The vendor shall also be liable to indemnify the Reserve Bank, at its own
cost and expenses, against all losses/damages, which the Reserve Bank
may suffer on account of violation by the vendor of any or all
national/international trade laws, norms, standards, procedures, etc.
d. Bidders have to submit an undertaking indemnifying the Reserve Bank.
ii) Performance Bank Guarantee (PBG)
The successful bidder shall deposit (PBG) Performance Bank Guarantee
of 10% of contract value. The PBG shall be valid till defect liability period
(1 year from the date of completion of work) which will be counted from
the actual date of completion of work. The PBG deposited by the
successful bidder shall be liable to be forfeited /appropriated in the
event of unsatisfactory performance of the Bidder and / or loss/ damage
if any sustained by the Bank on account of failure of the bidder to
complete the project or negligence of the bidder or in the event of
breach of the terms and conditions of the agreement.
20
iii) Taxes and Duties:
a. All taxes at the time of release of payments, shall be deducted at
source as per the prevailing rates.
b. Commercial bid submitted by the bidders shall exclude taxes.
c. The benefits realised by the bidder subsequent to the payment made
by the Reserve Bank due to lower rates of taxes, duties, charges and
levies or any error on the part of the Reserve Bank shall be passed on
by the bidder to the Reserve Bank.
iii) Force Majeure
Neither party shall be responsible for any failure to perform due to
unforeseen circumstances or due to causes beyond the defaulting
party’s control even after exertion of best of efforts to prevent such
failure, which may include but not be limited to, acts of God, war, riots,
embargoes, strikes, lockouts, acts of any government authority, delay in
obtaining licenses or rejection of application under the statutes, fire or
floods.
iv) Settlement of dispute by Arbitration
Any claims, dispute and or difference (including a dispute regarding the
existence, validity or termination of this Agreement) arising out of, or
relating to this contract including interpretation of its terms will be
resolved through joint discussion of the authorized representatives of
the concerned parties. However, if the disputes are not resolved by the
discussions as aforesaid, then the disputes will be referred to a sole
Arbitrator to be appointed by the Regional Director, Reserve Bank of
India, Mumbai. In case the vendor does not agree to such appointment,
both the parties will appoint one Arbitrator and each Arbitrators then
will appoint the Presiding Arbitrator. The award of the Arbitrator/panel
of Arbitrators shall be final and binding on both the parties. The
Arbitration and Conciliation Act, 1996 shall be applicable. The venue of
21
arbitration shall be Mumbai. Further all disputes, difference or claim, if
any, shall be deemed to have arisen at Mumbai and only courts in
Mumbai shall have jurisdiction to determine the same.
v) Sexual Harassment of women at work place
Guidelines of Sexual Harassment Act 2013:
The empanelled vendor shall be solely responsible for full compliance
with the provisions of “the Sexual Harassment of Women at Workplace
(Prevention, Prohibition and Redressal) Act, 2013” AND FOR EDUCATING
IT’S EMPLOYEES ABOUT THE SAME. In case of any complaint of sexual
harassment within the premises of the Bank IS RECEIVED AGAINST THE
EMPLOYEE OF THE VENDOR OR THE BANK THE SAME WILL BE REFERRED
TO THE Internal Complaints Committee OF THE RBI/RBI Museum
constituted under the said Act.
The vendor shall be responsible to pay any monetary compensation to
the victim in case the incident involves the employees of the Vendor, for
instance any monetary relief to Bank's employee, if sexual Violence by
the employee of the Vendor is proved.
The vendor shall provide a complete and updated list of its employees
who are deployed within the Bank's premises
vi) Other conditions
a. Punctuality and quality of service will be the essence of the
agreement.
b. Penalty clause: For deficiency in services and inconvenience caused to
the Bank and/or to those for whom Bank directs to provide services,
penalty upto 25% of the estimated bill for the relevant instance will be
imposed.
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8. Annexures
Annex 1- Application - cum – Undertaking Application - cum - Undertaking
Date: To The Principal Adviser, Reserve Bank of India, Department of Communication, Central Office, 12th Floor, Central Office Building, Shahid Bhagat Singh Marg, Mumbai – 400001 Madam, Re: RFP No. RBI/RFP/2017-18/ dated……, 2018 for Request for Proposal for
Selection of Vendor for Augmented Reality Project of Reserve Bank of India’s
Museum.
While submitting this bid, we undertake that:
1. I/We undertake that I have carefully studied all the terms and conditions and
understood the parameters of the proposed work of the Reserve Bank of India
and shall abide by them.
2. We agree that the rates / quotes, terms and conditions furnished in this RFP
are for the Reserve Bank of India. Prices have been quoted in INR. The prices in
the bid have not been disclosed and will not be disclosed to any other bidder
of this RFP.
3. We have not induced nor attempted to induce any other bidder to submit or
not submit a bid for restricting competition.
4. We undertake to complete the contract in the time frame as given by me in
Annex 3. We understand that in the case that we are not able to complete the
job in the time frame as declared by us, the Reserve Bank may impose a
23
penalty or invoke our Performance Guarantee, if it deems fit to do so. The
decision of the Reserve Bank in such a case would be final and binding on us.
5. I/We further undertake that the information/data/particulars given in the
RFP, including the time stated by me to complete the contract, is true and
correct in all respect. We also accept that in the event of any information /
data / particulars are found to be incorrect, the Reserve Bank of India will have
the right to disqualify /blacklist us and forfeit our EMD.
6. I/We confirm that our agency/ organisation is not blacklisted in any manner
whatsoever by Central / State Government or any regulatory body in the
preceding three years.
7. If our offer is accepted, we undertake to start the work under the scope
immediately after receipt of your order.
8. We also note that the Reserve Bank of India reserves the right to cancel the
order and order cancellation clause as per terms and condition would be
applicable.
9. We understand that for delays not attributable to us or on account of
uncontrollable circumstances, penalties will not be levied and that the decision
of the Reserve Bank of India will be final and binding on us.
10. We agree to abide by this offer till 90 days from the last date stipulated by
the Reserve Bank of India for submission of bid, and our offer shall remain
binding upon us and may be accepted by the Reserve Bank of India any time
before the expiry of that period. Until a formal contract is prepared and
executed with the selected bidder, this offer will be binding on us.
11. We undertake to ensure that there will be no violation of Intellectual
Property Rights or any other law in force while designing the video (including
copy, pictures, etc.)
12. We undertake to comply with the terms and conditions of this bid
document.
13. We understand that the Reserve Bank of India may reject any or all of the
offers without assigning any reason whatsoever.
24
Yours sincerely,
Authorised Signature [In full and initials]:
Name and Title of Signatory:
Name of Company/Firm:
Address
25
Annex 2- Bidder Information (Attach a separate sheet wherever required.)
Particulars Details to be filled in by the tenderer
1 Name of the Agency/Organization
2 a) Type of organization – (whether Proprietorship / Partnership / Pvt. Ltd /
Ltd Company).
(b) Date of establishment
(c) Details of Registration (Firm, Company etc.), Registering Authority, Date,
Number etc. (not applicable in the case of a sole proprietorship). Please
enclose relevant documents in support of the same.
3 Name of the proprietor / partner / directors of organization with designation
4 Regd. Office/ Business Address of the organization along with Telephone
No, Mobile No, Fax No and e-mail.
Name of the authorized official and his/her telephone number. Please enclose
relevant documents in support of the same
5 Work Experience – Details of work experience as per the requirement in
Eligibility Criteria supported by work orders, documents, and certificates. The
details along with documentary evidence of previous experience, if any, or
government / semi-government / public sector under-takings / banks MNCs
should also be given.
6 Name and address of the clients along with full details.
7 Whether the tenderer has a minimum annual business turnover of Rs. *****
each during the last three commercial years Supporting documents should be
enclosed in proof of their turnover for previous three commercial years viz.
(audited commercial statements and Tax returns for the previous three
commercial years)
8 Income Tax Returns of last thee Commercial years Please submit a copy.
9 Whether registered with Labour Department under the Contract Labour (R &
A) act, 1970 and Contract Labour (Regulation and Abolition) Central Rules,
1971. If yes, Indicate the date of registration. Please submit a copy of
certificate/registration.
26
10 Name and address of the bankers. Please enclose a certificate from the
banker regarding commercial standing.
11 The bank Account (IFSC Code and Account Number) where payments would
be received by the organization.
12 Client Feedback
13 Firm’s Incorporation documents
14 Copy of the PAN and Aadhaar 7
15 Service Tax Registration/GST Registration
16 Following details has to be submitted for proposed solution by Bidder:
Criteria Parameter Respon
se(Yes/
No/Part
ial)
Remarks
Functional The solution will be
able to provide 3D AR
show
The software and
content generation tool
shall have a user
interface that can be
learned by non-
software literate
personnel
The device shall
provide the industry
standard field of vision
in both directions
(vertical and horizontal)
where AR content can
27
be displayed
The device shall be able
to auto adjust
brightness from a full
ambient light condition,
to a dark condition, and
vice versa.
1. System
• Operation System
• Version of Operation System
2. Runtime
• Solution Framework (Java, Dot Net etc.)
• Server Details
3. Server Configuration
• Kiosk
• Content
4. Hardware Details
Weight
Dimensions
CPU
RAM
HDD
Graphics
Speakers
Interface
28
Motherboard
Operating System
PC Power Adapter
Touch Points
Type
Brightness
Viewing Angle
Contrast
Backlight tube life
Operating Temperature
Response Time
Max Resolution
Dot Pitch
17 Any other document/s
The Bank reserves the right to call the proof/verify the furnished information.
SIGNATURE OF TENDERER
SEAL
Date:
29
Annex 3- Part I – Marks for Video (to be submitted in a CD)
S. No Particulars Maximum
Marks
1 A scratch video of 2 minutes on the gold
mining and refining process
50
Part II - Time required for completing the contract, taken as ‘T’ (in weeks)
I will take ____ weeks to complete the contract.
The Technical marks of proposals will be computed as follows:
Technical marks(TM) = 50 x 𝑴𝑴𝒊𝒊𝒏𝒏 (𝑩𝑩𝒊𝒊𝒅𝒅𝒅𝒅𝒆𝒆𝒓𝒓 Time1…n
) (in weeks) Bidder Time (in weeks)
The bidder will give a declaration (as mentioned in Annex 1) to deliver the
project as committed in the RFP.
30
Annex 4-Client’s Certificate Regarding Performance of Agency
Name & address of the Client
Details of contract executed by Shri /M/s
1 Particulars of contract
2 Contract /Agreement No. and date
3 Agreement amount
4 Date of commencement of contract
5 Details of compensation levied for delay/ deficiency in service (indicate
amount) if any
6 Name and address of the authority for whom works done. 7 Comments on
the capabilities of the service provider.
a) Technical proficiency Outstanding/Very Good/
b) Commercial soundness Outstanding/Very Good/
c) Mobilization of manpower Outstanding/Very Good/
d) General behavior Outstanding/Very Good/
Note: All columns should be filled in properly countersigned.
31
Annex 5 - Earnest Money Deposit/Bank Guarantee To The Regional Director,
Reserve Bank of India,
Museum Cell,
Mumbai
Re: RFP No. RBI/RFP/2017-18/ dated ….., 2018 for Request for Proposal for Selection of agency for Augmented Reality Project of Reserve Bank of India’s Museum. WHEREAS The Reserve Bank of India (RBI) , having its Central Office at Shahid
Bhagat Singh Marg, Mumbai has invited RFPs for selection of agency for the
Augmented Reality Project of the Reserve Bank of India’s Museum.
1. It is one of the terms of invitation of RFPs that the bidder shall furnish Bank
Guarantee for a sum of Rs 50,000/- (Rupees Fifty thousand only) as Earnest
Money Deposit.
2. M/s._____________________________________, (hereinafter called as Bidder),
who are our constituents intend to submit their RFP for the said work and have
requested us to furnish guarantee to the Reserve Bank of India in respect of
the said sum of Rs 50,000/- (Rupees Fifty thousand only)
NOW THIS GUARANTEE WITNESSETH
1. We, __________________________________ (bank) do hereby agree with and
undertake to the Reserve Bank of India, their successors, assigns that in the
event of the Reserve Bank of India coming to the conclusion that the Bidder
have not performed their obligations under the said conditions of the RFP or
have committed a breach thereof, which conclusion shall be binding on us as
well as the said bidder, we shall on demand by the Reserve Bank of India, pay
without demur to the Reserve Bank of India, a sum of rupees mentioned as
EMD i.e., Rs 50,000/- (Rupees Fifty thousand only) or any lower amount that
32
may be demanded by the Reserve Bank of India. Our guarantee shall be treated
as equivalent to the Earnest Money Deposit for the due performance of the
obligations of the bidder under the said conditions.
2. We also agree to undertake and confirm that the sum not exceeding the
EMD amount i.e., Rs 50,000/- (Rupees Fifty thousand only) as aforesaid shall
be paid by us without any demur or protest, merely on receipt of a demand
from the Reserve Bank of India by a notice in writing stating the amount is due
to them and we shall not ask for any further proof or evidence and the notice
in writing from the Reserve Bank of India shall be conclusive and binding on us
and the demand by the Reserve Bank of India by notice in writing shall not be
questioned by us in any respect or manner whatsoever. We undertake to pay
the amount claimed by the Reserve Bank of India within a period of one week
from the date of receipt of the notice as aforesaid.
3. We confirm that our obligation to the Reserve Bank of India under this
guarantee shall be independent of the agreement or agreements or other
understandings between the Reserve Bank of India and the bidder.
4. This guarantee shall not be revoked by us without prior consent in writing
of the Reserve Bank of India.
5. We hereby further agree that –
a) Any forbearance or commission on the part of the Reserve Bank of India in
enforcing the conditions of the said agreement or in compliance with any of
the terms and conditions stipulated in the said RFP and/or hereunder or
granting of any time or showing of any indulgence by the Reserve Bank of
India to the bidder or any other matters in connection therewith shall not
discharge us in any way our obligation under this guarantee. Our liability
under these presents shall not exceed the sum of Rs 50,000/- (Rupees Fifty
thousand only)
b) Our liability under this agreement shall not be affected by any infirmity or
irregularity on the part of our said constituents in RFP for the said work or
33
their obligations there under or by dissolution or change in the constitution of
our said constituents.
c) This guarantee shall remain in force up to 1 year from the last date of
submission of bid i.e.__________________, 2018 provided that if so desired by
the Reserve Bank of India, this guarantee shall be renewed for a further period
as may be indicated by them on the same terms and conditions as contained
herein.
d) Our liability under this presents will terminate unless these presents are
renewed as provided herein above on the day when our said constituents
comply with their obligations, as to which certificate in writing by the Reserve
Bank of India alone is the conclusive proof whichever date is later. Unless a
demand by a notice in writing is made by Reserve Bank of India within six
months from that date or any extended period, all the rights of the Reserve
Bank of India against us under this guarantee shall be forfeited and shall be
released and discharged from all our obligations and liabilities hereunder.
Yours’ faithfully,
For and on behalf of
____________________________
Authorized official (Company Seal)
(NB: This guarantee will require stamp duty as applicable in the State, where it is executed and shall be signed by the official whose signature and authority shall be verified).
34
Annex 6 -Commercial bid form Part II of the Bid Document (to be submitted in a separate envelope, and will be opened only if the bidder qualifies in the technical bid and interview)
Commercial Bid Form (To be included in Commercial Bid Envelope)
Date:
To
The Reserve Bank of India
Mumbai
Dear Sir,
PART – II (COMMERCIAL BID ONLY) (Rates in Rupees) Quotation for
Augmented Reality Project of Reserve Bank of India’s Museum.
Re: RFP No. …..RBI/RFP/2017-2018/ dated …….. , 2018 for Request for
Proposal for Selection of agency Augmented Reality Project of Reserve Bank of
India’s Museum.
With reference to your Proposal for Selection of agency Augmented Reality
Project of Reserve Bank of India’s Museum, we have carefully studied its scope
of work and deliverables and based on these we submit our best price for
carrying out the desired scope of work:
We, M/s……………………. the undersigned, offer to execute the assignment, in
accordance with your RFP Document.
Our best price for carrying out the abovementioned scope of work is ₹
……………………………………………………………………. (in
words…………………………………………………………………………………) [Total
Amount, excluding taxes– to be filled by the Bidder].
AFFIRMATION We affirm that the total price given above represents the entire cost in
accordance with the RFP and is inclusive of all costs including production,
35
storyboard, creation of multimedia, procuring the necessary software &
hardware, installation and delivery of the complete app (including integration
of the app with the existing server and network), insurance, custom, duties,
levies, cess, transportation, installation, incidental expenses, cost of creation
of multimedia, AMC and all other charges that may be levied, imposed,
charged or incurred and no claim will be made on account of any increase in
expenses to be incurred to complete this project for the entire contract period.
We agree to abide by the bid and the rates quoted therein up to the period
prescribed in the bid (in weeks) which shall remain binding on us. Until a
formal contract is prepared and executed, this Bid, together with your written
acceptance thereof and your notification of award, shall constitute a binding
contract between us.
We undertake that, in competing for (and, if the award is made to us, in
executing) the above contract, we will strictly observe the laws against fraud
and corruption in force in India.
We have complied with all the terms and conditions of the RFP. We understand
that you are not bound to accept the lowest or any bid you may receive.
Dated this…………………… Day of………………………..2018.
(Signature)
(Name) (In the capacity of)
Duly authorised to sign bid for and on behalf of
36
Annex 7 -Commercial bid format
The Bidder is required to prepare the Financial Proposal in a separate
envelope. The Financial Proposal must provide a cost breakdown. Provide
separate figures for each functional grouping or category. The format shown
below is suggested for use as a guide in preparing the Financial Proposal.
(On letterhead of the Bidder)
Sr
No
Details Amount in INR Applicable
Taxes
1 Project Cost (A)
Includes all cost related to the
implementation of AR solution including
Hardware infrastructure cost
1. Software License Cost
2. Customization, Development, Deployment
and implementation Cost
3. Training Cost
4. Any other Software costs
5. Any other cost not included above
Sub Total
(A)
______________
3 Warranty & Application Maintenance Cost (B)
1. On-Site support in the first year during 1
years Warranty period.
2. Off-Site support during AMC period for 3
years post Warranty period.
(1) ………….
(2) ………….x
37
Total Cost of Ownership in Figures & Words ( excluding Taxes)
_____________________________________________________________________________
_
_____________________________________________________________________________
_
The fees payable by RBI to Bidder shall be inclusive of all costs including
production, storyboard, creation of multimedia, procuring the necessary
software & hardware, installation and delivery of the complete app (including
integration of the app with the existing server and network) all costs such as
insurance, custom duties, levies, cess, transportation, installation, incidental
expenses, cost of creation of multimedia, AMC and all other charges that may
be levied, imposed, charged or incurred, excluding taxes only and RBI shall
pay the fees due under this RFP and subsequent agreement after deducting
any tax deductible at source (“TDS”), as applicable.
Authorised Signature
3
Sub Total
(B)
______________
5 Total Cost of Ownership (TCO) (A + B)