Research Report Educational Research Methods American Intercontinental University

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    i

    ESL Instructor Use of

    Available Technology at

    Pacoima Skills Center

    by

    Barry Bakin

    A research project submitted inpartial fulfillment of the

    requirements for the degree of

    Master of Education in EducationalTechnology

    American InterContinental University

    2005

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    TABLE OF CONTENTS

    List of Tables ii

    Abstract iii

    Acknowledgments iv

    Introduction 1

    Statement of the Problem 2

    Review of Related Literature 3

    Method

    Participants 5

    Instrument 6

    Procedure 6

    Results 7

    Discussion 15

    References 21

    Appendix A Consent Form

    Appendix B Survey Form

    Appendix C Excel File with tabulated results

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    LIST OF TABLES

    Number Page[Click and insert List of Figures]

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    ABSTRACT

    English as a Second Language (ESL) Instructors at

    Pacoima Skills Center have access to many types of technology

    for use with and by students learning ESL. The researcher has

    anecdotal evidence that at least some of the ESL instructors at

    Pacoima Skills Center either under-utilize or do not utilize that

    technology at all. This research project is an attempt to survey

    ESL Instructor usage of the available technology to see to what

    extent instructors assigned to teach ESL at the main campus

    branch of Pacoima Skills Center are using the technology and in

    what ways. While results of the survey support the

    researchers anecdotal evidence for the most part, there is

    solid evidence that much of the available technology is used by

    students as a language learning tool, as well as by instructors

    for their own use in preparing for class.

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    ACKNOWLEDGMENTS

    The author wishes to thank his colleagues in the Master of

    Education in Educational Technology Program for their support

    and suggestions during the course of this project.

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    I n t r o d u c t i o n

    Many schools and school districts have invested thousands of

    dollars for new technology for use in the classroom in recent years.

    Pacoima Skills Center, an adult school in the northeast San

    Fernando Valley, that is part of the Division of Adult and Career

    Education of the Los Angeles Unified School District, is one of them.

    From computers to electronic whiteboards, the school has provided

    its teachers with access to a wide range of the latest technologies.

    Nevertheless, it has been the personal experience of this

    researcher that many of his colleagues do not make use of all of

    the available technology. In fact, it seems to actually be the case

    that at least some of the teachers do not make use of anyof the

    available technology in their instruction. In at least one case, the

    belief that at least some teachers do not use much of the available

    technology arises from the personal experience of the researcher

    who shared a classroom that is extremely well equipped with

    technology (desktop and laptop computers, LCD projector,

    overhead projector, etc.) with a colleague who never left any

    evidence that it was used at all (computers found in the morning

    exactly as they were left, no evidence of student work or projects

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    on computers, no handouts detailing use of computers, etc.), and in

    other cases thru personal conversations with teachers about their

    use of computers and other technologies at the school.

    The nonuse or under use of technology in instruction at the

    school has implications in at least two areas: the wasting of scarce

    financial resources in the purchase of expensive technology that is

    not used, and the failure of teachers to make use of teaching

    techniques involving technology that might be beneficial for

    students attempting to acquire English language skills.

    Additionally, if it is found that teachers are not using technology

    that is available at Pacoima Skills Center that has been shown to

    have a beneficial effect on students learning, there are

    implications for the need to examine why teachers arent using a

    teaching tool that is accessible and beneficial. Is the

    underutilization of technology due to teacher perceptions as to the

    lack of benefits of using technology, lack of training in using it, or to

    some other reason. Finally, in an era when student progress, as

    measured by learning gains on state-mandated tests, has a direct

    financial impact on the school (achievement of a minimum number

    of pay points impacts funding received in a subsequent year) the

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    failure to use a tool that could improve student progress and

    achievement has financial implications as well.

    Statement of the problem

    The purpose of this preliminary study was to survey whether

    or not ESL instructors on the main campus of Pacoima Skills Center

    use the different types of technology available to them on campus,

    and if so, whether or not they use any particular type of technology

    only for their own use as instructors in preparing for classes,

    whether they had students onlyuse the technology as part of their

    learning, or whether they used the technology for themselves and

    also had students use the technology as part of the curriculum.

    Review of Related Literature

    In How Teachers Learn Technology Best Jamie McKenzie

    notes, the failure to fund and design robust professional

    development leads to screensavers disease the educational

    equivalent of an accountants red ink as hundreds of computers

    sit idly glowing throughout the day and the districts investment

    proves a huge waste of funds. (McKenzie, 2001) Additionally,

    attempts to get teachers to use the equipment can be focused on

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    training that is misguided in its approach, concentrating on learning

    a particular software instead of transforming teachers who use

    traditional teaching strategies into ones who use the constructivist,

    project-based approaches that the author feels are more conducive

    to incorporating the use of technology as well as being based in

    sound educational principles. (McKenzie, 2001) In McKenzies

    view, teaching technology skills by itself isnt enough. One must

    also convince teachers of the value in engaging students in

    problem-based or project based learning with these new tools.

    The Office of Technology Assessment (OTA) also concludes that to

    use technology effectively, teachers need more than just training

    about how to work the machines and technical support. (Coley,

    Cradler & Engel, 1997)

    This view is echoed in Koehler and Mishras summary of an

    approach to technology training they call Learning by Design.

    (Koehler & Mishra, 2005). In the Learning by Design approach,

    the traditional training methodology of teachers being trained to

    use the latest tools with the hope that they can apply them to

    their practice is turned on its head so that teachers focus first on a

    problem of practice and then seek ways to use technology (and

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    thereby learn about technology) to address the problem. (Koehler &

    Mishra, 2005)

    Fortunately some institutions are experimenting with

    substantial and innovative approaches to training. The English

    Language Institute (ELI) at Oregon State University, for example

    dedicated 5% of its total budget to faculty development in the

    area of technology (authors emphasis) including giving release

    time to its core instructors to participate. (Averill, Chambers &

    Dantas-Whitney, 2000) Investing so heavily in training helped the

    ELI to move from a situation where only two of its instructors had

    advanced technological expertise to a context in which most of

    the 20 full-time instructors are trained to make regular use of

    technology in the classroom. (Averill, Chambers & Dantas-

    Whitney, 2000) All of the training is in accord with the ELIs basic

    philosophy that technology should be used as a tool to enhance

    instruction rather than to replace the instructor. (Averill, Chambers

    & Dantas-Whitney, 2000)

    Assuming teachers are getting some type of training,

    however minimal it might be, or whether or not its in how to do

    something technically vs. how is the technology useful for solving

    problems, is irrelevant if teachers dont even know the technology

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    exists. One attempt to determine teacher awareness of the

    existence of technology and other attitudes towards technology,

    was the Teaching, Learning and Computing: 1998 national survey

    of schools and teachers. More than 1,600 schools were part of the

    nationwide sample with information from approximately 4,100

    teachers, 800 technology coordinators, and 850 principals.

    (Center for Research on Information Technology, 1998) Among the

    findings of this research was a direct linear correlation between the

    amount of spending on technology and the amount of

    penetration of technology with penetration defined as a

    measure of what proportion of the teachers did each of the

    following: (1) experiment with new teaching methods involving

    computers, (2) use computers for their own professional tasks, (3)

    sometimes have students use computers to do curricular

    assignments, (4) become involved in planning or implementing

    Internet-based activities, and (5) seek out technology coordinators

    for advice about integrating technology and curriculum. (Center

    for Research on Information Technology, 1998)

    Method

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    Participants

    The sample for this study was ESL teachers who teach on the

    main campus of Pacoima Skills Center weekday days, weekday

    evenings and Saturday days. Branch location teachers were not

    included because no current survey of available technology exists

    for the various off-campus sites and it would be necessary to

    ascertain what technology is available at each branch location prior

    to any survey investigating the use of that technology. The total

    number of assigned ESL teachers in this category is 14. Some

    teachers teach both a day class and an evening class and every

    teacher who has a Saturday class also teaches during the week so

    there are fewer unique teachers than classes offered. The surveys

    were passed out at faculty meetings held on Monday. Teachers

    were given until Friday to fill them out and return them. Twelve

    surveys were returned representing 85% of the sample.

    Instrument

    The survey instrument consisted of 4 questions to determine

    the number of hours a teacher taught at Pacoima Skills Center, the

    years of experience teaching ESL at Pacoima Skills Center and prior

    to being employed at Pacoima Skills Center, and the level or levels

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    of ESL taught. The remainder of the survey instrument listed 13

    different types of technology (TV with VCR, Overhead projector,

    scanner, etc.) available for teachers to use at the main campus of

    Pacoima Skills Center. Survey participants were asked to describe

    their usage of each piece of equipment by placing a mark in the

    column that best described it using one of the following descriptors:

    Never, Instructor use only, Students use only, and Both

    instructors and students use. Certain newer or infrequently

    purchased technologies were depicted in accompanying photos for

    clarity.

    Procedure

    The researcher performed a preliminary analysis of the

    types of technology available in classrooms at Pacoima Skills

    Center as well as those technologies that are available but are not

    located directly in classrooms. The survey was compiled and

    reviewed by the researchers study team for errors and issues of

    survey design. After the review, the survey and accompanying

    consent form were distributed at departmental meetings attended

    by the ESL faculty. Most respondents completed the survey and

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    returned them immediately but several were returned the next day

    and two were returned the day after that.

    Results

    Data from the 12 respondents show that the average

    instructor teaches 20 .4 hours a week and has been working at

    Pacoima Skills Center for 3 years. Prior to arriving at Pacoima

    Skills Center, teachers taught an average of 5 years at other

    locations but 5 of the 12 instructors have only taught 1 year or less

    at Pacoima Skills Center. Of that group of 5 instructors who have

    only taught 1 year, 4 of them report no previous teaching

    experience at other schools. The teachers who responded include

    at least one instructor from each of the levels of ESL taught at

    Pacoima Skills Center.

    The following tables illustrate the results for each category of

    technology. There are a few cases where the results do not add up

    to 100% because one respondent did not mark any answer for that

    category. Respondents were instructed to describe their use of the

    named technology according to the four categories. The

    instructions for the survey defined the categories. For the purpose

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    of the survey Instructor use only meant that the instructor uses

    the technology for such activities as preparing for class, doing

    background research, creating a homework exercise, presenting

    material to the students, or maintaining class records. Students

    use only was defined as students use the technology for such

    activities as studying grammar, watching a video-based lesson,

    presenting a topic to the class, or doing research but the instructor

    did not use that technology for his or her own use as described in

    the previous category. Both instructor and students use was

    indicated to mean that the instructor uses the technology in the

    ways described above AND has students use the technology in their

    studies. The fourth category Never was not defined but was

    deemed clear enough to be understood without an explicit

    definition.

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    TV with Built-in VCR

    75%

    25%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    Never Use Instructor OnlyUses

    Students Only Use Both Instructor andStudents Use

    Table 1

    Audiocassette/CD Player

    50%

    8%

    33%

    8%0%

    10%

    20%

    30%

    40%

    50%

    60%

    Never Use Instructor Only Uses Students Only Use Both Instructor and

    Students Use

    Table 2

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    Overhead Projector

    42%

    8%

    25%25%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    40%

    45%

    Never Use Instructor Only

    Uses

    Students Only Use Both Instructor and

    Students Use

    Table 3

    Computer (non-Internet) Productivity Software:

    Word, Excel, Paint, PowerPoint, etc.

    33%

    42%

    25%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    40%

    45%

    Never Use Instructor Only

    Uses

    Students Only Use Both Instructor and

    Students Use

    Table 4

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    Computer (non-Internet) ESL software

    42%

    33%

    17%

    8%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    40%

    45%

    Never Use Instructor Only

    Uses

    Students Only Use Both Instructor and

    Students Use

    Table 5

    Computer (Internet) Not ESL Specific WebsitesWebsites intended for the general public, not necessarily English Language Learners

    One survey participant did not enter a response to this question so the percentage of instructors does not

    equal 100%

    50%

    42%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    Never Use Instructor Only

    Uses

    Students Only Use Both Instructor and

    Students Use

    Table 6

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    Computer (Internet)Websites intended for use by ESL students

    33%

    50%

    17%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    Never Use Instructor Only

    Uses

    Students Only Use Both Instructor and

    Students Use

    Table 7

    Cardreader Machine

    100%

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    Never Use Instructor Only

    Uses

    Students Only Use Both Instructor and

    Students Use

    Table 8

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    Interactive Whiteboard

    25%

    8%

    67%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    Never Use Instructor Only

    Uses

    Students Only Use Both Instructor and

    Students Use

    Table 9

    LCD Projector

    83%

    17%

    0%

    10%

    20%

    30%

    40%

    50%

    60%70%

    80%

    90%

    Never Use Instructor Only

    Uses

    Students Only Use Both Instructor and

    Students Use

    Table 10

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    Inkjet or Laser Printer

    17%

    67%

    17%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    Never Use Instructor Only

    Uses

    Students Only Use Both Instructor and

    Students Use

    Table 11

    Digital Camera

    92%

    8%0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Never Use Instructor Only

    Uses

    Students Only Use Both Instructor and

    Students Use

    Table 12

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    Scanner

    67%

    25%

    8%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    Never Use Instructor Only

    Uses

    Students Only Use Both Instructor and

    Students Use

    Table 13

    Discussion

    Of the thirteen types of technologies available to instructors

    at Pacoima Skills Center, almost half of them are never used by

    50% or more of the ESL instructors. Those technologies are

    using the Internet to visit websites that are not specificallymeant for ESL such as a government website or a tourismwebsite 50%

    card-reader machines 100%

    interactive whiteboards 67%

    LCD projectors 83% digital cameras 92%

    scanners 67%

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    Clearly, these technologies represent investments that are being

    under-utilized at the current time. Administrators and the ESL

    program coordinator would be advised to further examine each of

    the above technology types to see why instructors are not using

    them in the classroom, because some of them represent

    substantial financial investments (the interactive whiteboards were

    very expensive and several were purchased). Unfortunately, not

    enough is known about why instructors never use a particular

    category. In retrospect, it is clear that the category Never should

    have been expanded into several categories to provide more

    critical information as to why the instructor never uses that

    technology. Is it because they dont know that the technology is

    available, they do know that the technology is available but have

    decided not to use it because they dont have training in using it in

    the classroom, or because they know how to use it and perhaps

    have even received training on using it in the classroom but have

    made a conscious decision that that particular technology isnt

    appropriate for use as part of their curriculum or teaching

    strategies. A follow-up study could ask further questions relating to

    the Never category to identify specific reasons why a technology

    is not being used by a particular teacher or numbers of teachers.

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    While most of the technologies showed usage by at least

    some of the instructors, 100% of the instructors stated they never

    used a card reader machine. Obviously, follow-up is necessary.

    While card reader machines are not as expensive as computers or

    interactive whiteboards, they do have a cost and if not being used

    would perhaps represent an investment better spent elsewhere.

    On the other hand, card reader technology has been found to be

    useful in language learning and is used quite often in reading labs

    for vocabulary acquisition and pronunciation practice. It is quite

    possible that instructors are either not aware of their utility in the

    ESL context, or are simply not even aware that theyre available.

    Additionally, card reader technology, while it has been around for

    many years, has not been emphasized in ESL training courses for

    quite some time (since the advent of computer technology, which

    supplanted card readers for the most part) and since 33% (4 of 12)

    instructors have taught only one year or less, it is quite possible

    that they were never exposed to the technology as an ESL teaching

    tool at all. Only three of the 12 instructors have 15 or more years

    of experience (long enough to be familiar with card-reader

    technology as a language learning tool).

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    The only two technologies that 50% or more of the

    instructors said that they use both for their own preparation and

    their students use in their learning were the TV with built-in VCR

    (75%) and audiocassette/CD players (50%). This is perhaps not

    surprising since they have been around for decades and instructors

    have been exposed to their use in the classroom for many years.

    On the other hand, the audiocassette/CD player usage might still

    be seen as relatively low, especially since the schools selected

    textbooks for ESL all come with accompanying CD-ROMs with

    recordings of the conversations and activities. If only 50% percent

    of the ESL instructors are using audiocassette/CD players with their

    students, than a reminder that the textbooks have accompanying

    CD-ROMs might be in order. That of course assumes that all of the

    instructors are using the course textbooks, but that would be the

    focus of another study.

    A full 25% of instructors state they never use the overhead

    projector in any way in the classroom. Overhead projectors allow

    larger numbers of students to clearly and easily view the displayed

    subject material than when that same material is presented on a

    chalk or whiteboard. It is also much easier on the instructor when

    writing large amounts. That this very useful teaching tool is not

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    used by 25% of the instructors is another indication that further

    investigation and perhaps technology training is called for.

    Not everything is bleak, however. 92% of the instructors

    report that they use ESL specific software (non-Internet) either for

    themselves or have the students use it, with 75% of those

    instructors saying that their students are using ESL software in

    some way. That is extremely positive, indicating that the large

    investment in purchasing ESL software has for the most part

    reached the students. Additionally, 25% of ESL instructors stated

    that they have their students use productivity software (Microsoft

    Word, Excel, PowerPoint, Paint, etc.) as part of their curriculum.

    While that figure is less than that of students using ESL software,

    much more training is required for instructors to feel comfortable

    using such software in the ESL context because the activities

    involved are more project-oriented and an instructor cannot just

    point the student to the computer and say do the lesson on

    verbs.

    While 42% of instructors state that they use non-ESL sites on

    the Internet for their own preparation or use, and 50% state that

    they use websites intended for ESL for similar purposes, very few

    (17% in the case of sites specifically intended for ESL) stated that

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    their students are using the Internet at all. Clearly, in a time when

    using the Internet has taken such a primary focus not only in

    society, but also in the educational context, this low usage warrants

    further investigation. The investment in computer technology is

    not only an investment in the computers themselves, but also an

    investment in the network that allows virtually all of the computers

    at Pacoima Skills Center to have some type of Internet access, be it

    wired or wireless. Further investigation should focus on why the

    instructors at Pacoima Skills Center are not giving students more

    opportunities to use the Internet for language learning activities.

    While the previously discussed results do confirm that

    instructors are using computers and also having students use

    computers, it is interesting to note that 83% of the respondents

    state that they never use an LCD projector. Since class sizes at

    Pacoima Skills Center must be larger than 25 students per class

    minimum, and often have 30 to 50 students attending, this result is

    quite curious. Further research is necessary to see just how

    instructors are teaching the students how to use the computers and

    software without a presentation device like an LCD projector

    (Pacoima Skills Center does not have television monitors for use as

    presentation devices).

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    Regarding the use of printers, 67% of the instructors report

    that they do not have students use the printers at all.

    Administrators who are interested in controlling expenses should

    find that result heartening, as it might indicate that instructors are

    very aware of the potential for runaway costs of ink and paper if

    students are given access to printing.

    One result that points to a need for further investigation is

    that 92% instructors state that they never use a digital camera.

    One wonders about this, as the use of imagery as a prompt for

    language learning is quite established. Taking pictures of a

    location or object and writing about the pictures or using pictures to

    illustrate a writing assignment are certainly not new ideas. In

    previous years, however, teachers had to wait for film to be

    developed before students could use the images. Digital cameras

    allow for almost instantaneous use of photos in computer-based

    documents. Their ease of use would seem to indicate that ESL

    teachers would jump at the opportunity to incorporate them into

    instruction, yet obviously they are not being used. Further study is

    necessary to determine why.

    Finally, another possible area for a follow-up study to focus

    on would be to have instructors specifically identify and describe

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    activities that they do in the categories where they have indicated

    that they either use the technology themselves or have students

    use the technology. Open-ended questions giving the instructor

    the opportunity to elaborate on actual activities would give

    administrators, the ESL coordinator, and trainers a clearer picture

    of where future trainings could concentrate.

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    BIBLIOGRAPHY

    Investing in People, Not Just Flashy Gadgets. Jane Averill, EveChambers, and Maria Dantas-Whitney. In Technology EnhancedLearning Environments, Elizabeth Hanson-Smith, Editory, pps 85-98, Case Studies in TESOL Practice Series. Jill Burton, SeriesEditor.2000, Teachers of English to Speakers of Other Languages,Inc.

    Coley, R. J., Cradler, J., & Engel, P. K. (1997). Computers andclassrooms: The status of technology in U.S. schools. Princeton, NJ:Educational Testing Service Policy Information Center. RetrievedDecember 15, 2004, from ftp://ftp.ets.org/pub/res/compclss.pdf(Adobe Reader PDF 979 KB)

    How Teachers Learn Technology Best By Jamie McKenzie Collectedat From Now On, The Educational Technology Journal Vol 10|No 6|March|2001http://www.fno.org/mar01/howlearn.html

    Teaching, Learning and Computing: 1998, A National Survey ofSchools and Teachers. , Teachers Survey, Combined Version 1-4,Collected at http://www.crito.uci.edu/tlc/html/questionnaires.html

    Teachers Learning Technology by Design, Matthew J. Koehler andPunya Mishra.,Collected at Journal of Computing in TeacherEducation, Volume 21, Number 3, Spring 2005,www.iste.org/.../SIGTE_Teacher_Educators_/JCTE/Past_Issues2/Volume_21/Number_3_Spring_2005/te213094koe.pdf

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    ftp://ftp.ets.org/pub/res/compclss.pdfhttp://www.fno.org/mar01/howlearn.htmlhttp://www.crito.uci.edu/tlc/html/questionnaires.htmlftp://ftp.ets.org/pub/res/compclss.pdfhttp://www.fno.org/mar01/howlearn.htmlhttp://www.crito.uci.edu/tlc/html/questionnaires.html
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    APPENDIX A

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    APPENDIX B

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    APPENDIX C

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