Research Report by VIJAY KUMAR FDDI,NOIDA,INDIA

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    MEASURING IMPACT OF ORGANISED RETAIL

    ON FOOD PROCESSING INDUSTRY

    A Research Report is submitted to the faculty ofMARKETING RESEARCH, Centre for retail Management, FDDI

    In Partial fulfillment Requirement of PGDRM course (2007-09)

    SUBMITTED BY: SUBMITTED TO:

    (51)Vijay Kumar Mr Shashank Mehra

    F.M.R.

    CRM, FDDI

    FDDI(NOIDA)(center for retail management)

    (ministry of commerce, GOVT. OF INDIA)

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    THE LETTER OF AUTHORIZATION

    As per the integral part of the Marketing Research subject, we have undertakenProjects to conduct a research on measuring the impact of organizeretail on food processing industry.

    This research covers major section of ourlearning process and covers all the data and information collectedwhich is authentic & going to be used exclusively for academic purposeonly.

    Therefore our respectful faculty of Marketing Research Mr. Shashank

    Mehra has authorized this project and hence all the steps undertakenby us were as per his specific guidelines and directions.

    Authorized By:

    Mr. Shashank Mehra(Faculty of Marketing Research)

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    LETTER/MEMO OF TRANSMITTAL

    May 01, 2008Mr. Shashank Mehra,Faculty Centre For Retail Management,FDDI, Noida.

    Respected Sir,As, per the area and objective of our research and authority received fromyou we have now completed the investigation on various factors effecting

    food production and distribution. The result of our research is contained inthis Report entitled Impact Of organized retail on food processingindustry. This report is based on the data collected throughquestionnaires both from retailers & farmers. The methodology adopted isdescribed in the report and the relevant research practices were used in theconduct of the study. We believe that the result to be valid and reliablewithin the constraints as defined in the report. We also believe that as perguidelines and specifications received, you will find the report interestingas well as an addition to the on going research on the concerned fieldwhich will bring new opportunities for future research.

    Yours Sincerely,

    Vijay kumar

    PGDRM,Centre for Retail Management,

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    TABLE OF CONTENTS OF RESEARCH REPORT

    Section Title Page No.

    1. Executive Summery 7

    Major findings

    Conclusions

    Recommendation

    2. Introduction 9

    Some Facts 10

    Background 11

    3. Objective of the study 12

    4. Research Design 16

    5. Methodology 17-19

    Population definition 17

    The sample plan 17

    The sample size 18

    Development of the survey questionnaire 18

    Collecting the data 18

    The response rate 19 Statistical technique used 19

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    6. Analysis of result 20-42

    A profile of the total sample 20

    a) Retailersb) Farmers

    Analysis of retailer response 21-31

    Analysis of farmer response 32-42

    7. Limitations of the study 43

    8. Conclusion and recommendations 44

    Conclusions 44

    Strategic recommendations 45

    9. End matter (appendixes) 46-73

    Questionnaire 46-51

    a) Retailers 46-48b) Farmers 49-51

    Frequency tables 52-73

    a) Retailers 52-62b) Farmer 63-73

    10. Bibliography & references 74

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    EXECUTIVE SUMMARY

    MAJOR FINDINGS:

    As per the area of research undertaken by us i.e.., IMPACT OFORGANISED RETAIL ON FOOD PROCESSING INDUSTRY the majorfindings are also divided into two parts-

    In term of retailer.

    In term of farmer

    Retailer-

    Major findings that came into being after conducting a research on retailerare:-

    Most of the organized retailers are of the thought that direct tie-up

    between farmers and retailers will ultimately going to help them both in abig way.

    Above all it will also help in controlling black marketing and inflation.

    In terms of strategy for selling most of the retailers feels it is better to go

    with a push oriented strategy.

    Farmers-

    Major findings derived through farmers are:-

    Majority of the farmers feels that current supply chain needs to be vastlyimproved and transportation is the one factor that needs maximumattention.

    Farmers want minimum number of intermediaries in terms of supply chain.

    And they think technology can be very helpful in increasing Agro output. As like the retailers, farmers also feels that direct dealing with Big retailers

    could be helpful in reducing price and wastages.

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    CONCLUSIONS:

    As per the research undertaken & the result derived with in the availableconstraints it can be concluded that:-

    Organized retail is acting as a catalyst for food processing industry right

    from farmers to processor to retailers.

    Tie-ups between farmers and retailers are really going to help them both

    term of efficiency and productivity. Supply chain needs to be vastly improved in terms of storage,

    transportation and value addition.

    RECOMMENDATION:

    Govt should play a pro active role in building the supply chain

    infrastructures like cold storages and warehouses besides that they shouldmade the policies friendly to both farmers and retailers.

    Organized retailers should help farmers and processors or provide them

    with the technical know-how of the food processing industry because it is

    ultimately going to pay them back in term of getting good and fast food.

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    INTRODUCTION

    India is worlds second largest food producers and can double the foodsproduction in next 10 years. In India growing retail appetite, the food sectorstands out to be the most promising one. Retail segment has opened upopportunities for processed food products in the country. Indian food industry isfull of small players at each level of food chain. Large supply integrator, chainretailers and cooperatives that have actively driven the development of foodchains in developed economies are missing in India. But now because of Indianeconomy is growing at a stupendous pace. Rising income leading to higherhousehold spending on a variety of goods and services consumers are spending asnever before especially on food. Urbanization and nuclear families too forces

    consumer to seek convenience food like ready to cook or ready to eat food. Asdemand for quality food expands, large corporate have began to makeinvestments in retail chains and food processing like Nestle India Ltd., ITC Agroetc. The entry of so many professionally managed business houses will raise thestandard of customer service, improve category management and make sourcingmore efficient. Food supplies to retail chains are required to be processed and

    package as also delivered at a reasonable cost investment in food processinghappens once retail chains expands investment will also flow into warehousing toreduce wastages of perishable goods it also helps in developing existing food

    products and design processes to attain the best quality and safety.

    Indian economy is growing at a rapid rate of 9% with that income level ofcommon man is also rising. Rising income level means more spending power andlifestyle and convenience shopping. This concept is fueling the organized retailindustry, which has a direct connection of dependence on food processingindustry. Food processors give retailers and wholesalers the food and the

    beverages product they want, where they want and when they want with the packaging they prefer. Food processing industry has to nurture further bydeveloping a demand oriented approach that is implementing just-in-timeapproach to achieved higher customer satisfaction and reduce wastages andexcess inventories which in turn reduces cost for both commodities in warehousespace, ultimately increasing productivity.

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    INDIAS FOOD PRODUCTION: SOME FACTS

    India with arable land of 184 million hectares.

    India produces annually 90 million tones of milk (highest in the world)

    India produces 150 million tones of fruits & vegetables (second largest)

    India has 485 million livestock population (largest)

    India produces 204 million tones food grain (third largest)

    India produces 6.3 million tones fish (3rd largest),

    India has 489 million Poultry and produces 45,200 million eggs.

    India had the Green Revolution, the White Revolution, and the BlueRevolution,And now the focus is on the Pink Revolution.

    The Green Revolution had led to self-sufficiency in food grains, the WhiteRevolution

    Saw India occupy the Number One Position in milk production in the world, and theBlue Revolution brought about increase in fish production.

    Processed fruits & vegetable:

    India is the worlds second largest producer of fruits and vegetables. The hugeproduction base needs to be supported by strong food processing industry. Currently

    in India the processing level is estimated to be around 2.20 %.The major items of theIndian fruits and vegetable processing industry are pulps Particularly of tomatoes &mangoes, ready to serve juices, canned fruits, jam, Pickles, squashes, etc.Frozen fruits,dehydrated & freeze dried vegetables, canned mushrooms etc. are also becoming

    popular among Indian consumers. The fruit and vegetable processing industry in Indiais highly decentralized with large number of units is in the cottage/home scale

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    And small scale sector. According to Ministry of Food Processing the installedcapacity of fruits and Vegetables processing industry has increased from 11.08 lakhtons in January 1993 to 21.18 lakh tons in January 2006. The utilization of fruitsand vegetables for Processing is estimated to be around 2.20 percent of the total

    production.

    RATIONALE

    India can become the food supplier of the world. It has the cultivable land, all theseasons for production of all varieties of fruits and vegetables, an agribusiness systemthat works although it needs to be vastly improved. The single most important problemfacing the Indian agricultural industry is the highly inefficient supply chain. Becauseof lack of cold chain infrastructure and also a food processing industry about 20% ofall foods produced in India (Rs.500b) are wasted. By building an efficient andeffective supply chain using state of the art techniques it is possible to serve the

    population with value added food while simultaneously ensuring remunerative pricesto the farmers. The surplus of cereals, fruits, vegetables, milk, fish, meat and poultry

    can be processed as value added food products and marketed aggressively both locallyand internationally. Investment in cold chain infrastructure, applied research in postharvest technologies, installation of food processing plants in various sectors anddevelopment of food retailing sector are mandatory for achieving gains in this sector.

    Indian food processing industry logging an impressive growth rate of 18% up from 8%in 2004. Food processing industry employs around 15 million people with a turnover of 70 billion dollar per year by 2010 industry is expected to be worth 150 billiondollars. India has a potential to be the food basket of the world it has large rawmaterial base and varied agro climatic conditions. Rising incomes, changing foodhabits leading to tremendous scope in terms of variety of product that can be put onself. So, retail will provide the strong local production and consumption

    base.moreover, pre and post harvest technology can help reduce wastages and savecost.

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    FDI in retail could fuel Food processing industry. it will provide for much neededtechnical know how to farmers which the established retailers across the world will

    bring along with them when they open shops in the country.foriegn retail giants arewilling to buy 30 billion dollars worth of processed food from the country. Accordingto study country could attract 1.5 to 2 lakh crore in 10 years time if it opens door toFDI in retail.

    OBJECTIVES

    Determining the various issues that are influencing food production anddistribution.

    Measuring current supply chain and impact of organized retail on foodprocessing industry.

    Identify the key factors that farmers and food processors should reap throughorganized retailers.

    Measuring the role of govt. in enhancing investment in food processingsector.

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    PROBLEMS IN INDIAN FOOD PROCESSING SECTOR:

    1 Indian production and consumption centers are widely dispersed.As a result actual cost of transportation becomes much higher due to longsupply chain with inadequate cold storage facilities for perishable products.

    2 Indias supply chain for perishable is characterized by extensive wastages andpoor handling. The wastages occurs because of multiple point of manualhandling, inadequate packaging and temperature control and lack of cold

    storage network both in term of storage, processing and transportation.

    3 Production of raw material being relatively unorganized, seasonal and spatiallydisbursed.

    4 The supply chain is long because of number of intermediaries due to whichfarmer will not be able to get due for their produce

    .

    5 Value additions in terms of sorting, grading, storage and bulk handlingfacilities are very less due to lack of capital and experience in food

    retailing.

    6 The reason for such a distress selling are(1)lack of direct linkages withmarket(2)lack of processing facilities.

    7 Ineffective marketing channels.

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    WHY INVEST IN INDIAN FOOD PROCESSING SECTOR?

    Due to its diverse agro-climatic conditions, it has a wide-ranging and largeRaw material base suitable for food processing industries. Presently a verySmall percentages of these are processed into value added products.

    It is one of the biggest emerging markets, with over 900 million populationsAnd a 250 million strong middle class.

    Rapid urbanization, increased literacy and rising per capita income, have allCaused rapid growth and changes in demand patterns, leading to tremendousnew opportunities for exploiting the large latent market. An average IndianSpends about 50% of household expenditure on food items.

    Demand for processed/convenience food is constantly on the rise.

    India's comparatively cheaper workforce can be effectively utilized to setupLarge low cost production bases for domestic and export markets.

    Liberalized overall policy regime, with specific incentives for high priority food

    Processing sector. No industry license is required for food processing industries.

    Very good investment opportunities exist in many areas of food processingIndustries, the important ones being: fruit & vegetable processing, meat, fish& poultry processing, packaged, convenience food and drinks.

    Exclusive Agri Export Zones set up for end to end development for export ofSpecific products from geographically contiguous areas

    Setting up of food parks to enable food and beverage units to use capitalIntensive facilities, such as cold storage, warehouse, quality control labs,Effluent treatment plant etc

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    Agro based 100% Export Oriented Units allowed sales up to 50% in Domesticmarket

    Presence of virtually all major multi-national companies like Coca-Cola,Pepsi,Britannia, DANONE, Nestle, Cadbury, Lever's Kelloggs, Heinz,International Best Foods Walls, Perfetti, Van Melle, etcIn a developing country like India a large chunk of consumer expenditure is on

    basic necessities, especially food related items. A recent study by KSA TechnopakIndia Pvt. Ltd. has revealed that food and beverages still gets the major chunk of

    the total consumer spending in India followed by clothing and footwear.

    Sector wise Indian Consumer Expenditure:

    S.No. Sector Share of Consumer spending in India:

    1 Food and beverages 52 percent2 Cloth & footwear 11 percent3 Entertainment 3 percent4 Consumer durables and furniture 7 percent5 Health care 2 percent6 Housing 9 percent7 Others 16 percent

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    FOREIGN DIRECT INVESTMENT IN FOOD PROCESSINGSECTOR

    The Indian food processing market is one of the largest in terms of production,consumption, and export and import prospects. Since, India is one of the majorfood producers worldwide, with new reforms ruling the roost, it encouragescommercialization. The country's food processing market is opening up to a widerange of investors across the globe. In fact, in the last decade, India moved from anera of scarcity to surplus, in the area of food production. Consequently, analysts areof the opinion that the Food Processing Industry in India is on an assured track ofgrowth and profitability over the next five years. It is also estimated that food-

    processing market in India will attract a phenomenal investment, in the form ofcapital, human, technological, and financial, of over US$32.1 million by 2010.

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    RESEARCH DESIGN

    The research design followed during the course of research work was-

    Exploratory research:

    To study and gain the knowledge about the current supply chain in the food

    processing industry and the shortcomings which it is facing.

    We have done pilot study on retailers and their processors. Our focus group includ

    Farmers, Retailers and Processors.

    To study problem faced by the retailers and the farmers during supply chain we hav

    conducted the focus group interview.

    Descriptive Research:

    After going through the EXPLORATORY REASEARCH, the research processwas advanced with the help of DESCRIPTIVE RESEARCH, which wasfollowed in the following manner:-

    Designing and developing if questionnaires for both the retailers and

    farmers.

    Collection of data and information with the help of these questionnaires.

    Cross sectional study been done to explore the impact of organized retail on

    foodProcessing industry.

    Evaluation and analysis of data as per the objectives of the research.

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    Final conclusion & recommendation as per the analysis

    METHODOLOGY

    POPULATION DEFINITION

    The population or the parameter considered for the research purpose covers:-

    Farmers both big and small dealing in different types of crops.

    Retailers especially grocery stores which can be called as organized

    retailers.

    Some of the experts of the specialized areas have also been interviewed to

    know the expert opinion.

    SAMPLE PLAN

    The selection of the samples is done through following sampling technique:

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    SAMPLE PLAN

    PROBABILITY SAMPLING NON-PROBABILITY

    SAMPLING

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    SAMPLE SIZE:

    Retailers- 15

    Farmers- 20

    SAMPLE LOCATION:

    Selected retail grocery stores in Delhi & NCR region.

    Farmers interviewed are from Surajpur, Noida & Kasna.

    DEVELOPMENT OF SURVEY QUESTINNAIRE:

    The development of survey questionnaire took place in two phases:-

    Initial phase At this phase the questionnaire were designed using various toolsand techniques as per the research objectives and gone through the pilot testing.

    Final phase At this phase the final questionnaire were designed after makingnecessary corrections in previous questionnaire introduced through pilot testing.

    COLLECTING THE DATA:

    Collection of data from retailers and farmers was done with the help ofQUESTIONNAIRE.

    RESPONSE RATE:

    As per the number of retailers and farmers contacted the responserates were:-

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    SIMPLE

    RANDOMSAMPLING

    JUDGMENT

    SAMPLING

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    Retailers:

    No of retailers contacted Response No Response18 15 03

    RESPONSE RATE: 83.33%

    Farmers:

    No of farmers contacted Response No Response24 18 06

    RESPONSE RATE: 75%

    STATISTICAL TECHNIQUES USED:

    Statistical tools used are:

    Mean

    Mode

    Standard Deviation

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    ANALYSIS OF RESULT

    Profiles of samples

    Retailers -:

    The retailers selected by us as a sample were among the major retailers of India,dealing either in apparel or in grocery. These retailers belong to major

    business units of India, which are -:

    Future group Reliance group

    Subhiksha

    Birlas group

    etc

    Farmers -:

    The farmers selected by us as a sample from from different locations of DELHI&NCR. They were operating on both low and high level of production.

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    1. From where are you procuring your inventories ?

    13%

    27%

    7%

    46%

    7%

    farmers

    vendorsagents

    warehouse

    noresponse

    To determine the procurement source for retailer

    highest response rate is warehouse

    second highest is vendors

    overall results reflect 50% of the retailer are procuring from warehouses

    Nominal scaling technique is used

    Mode is used as a statistical tool(4)

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    2. Do you think Tie-ups between farmers and retailers will help in controllingblack marketing and inflation?

    80%

    20%

    0%0%0%

    stronglyagree

    somewhatagree

    somewhatdisagree

    stronglydisagree

    noresponse

    To know the retailers opinion about tie-ups between them & farmers

    Single item balanced scaling technique is used

    Most of the retailers are agreed with the advantages of tie-ups

    Response rate is 100%

    Mode is used as a statistical tool(1)

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    3. Do you think by helping the farmers, Retailers are ultimately helpingthemselves?

    73%

    27%

    0%0%0%

    somewhatagree

    stronglyagree

    somewhatdisagree

    stronglydisagree

    noresponse

    To determine how much are retailers ready to help farmers in term of

    production and distribution.

    Most of the retailers are agreed with the statement asked to them to give

    their opinion

    Response rate is 100%

    Single item balanced scaling technique is used Mode is used as a statistical tool

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    5. Do you think In-house processing facility will improve product line andproductivity for retailers?

    33%

    54%

    0%

    0%

    13%

    stronglyagree

    somewhatagree

    somewhatdisagree

    stronglydisagree

    noresponse

    To know the retailers opinion about In-house processing facility

    Single item balanced scaling technique is used

    Majority of the feels it could improve product line & productivity

    Response rate is 100%

    Mode = 2

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    6. Which market do you think is having maximum opportunities?

    0%

    87%

    13%

    rural

    urban

    semiurban

    To determine which market they would see has maximum opportunities

    87% of the retailers feels urban middle class market has the maximum

    opportunities to explore

    Comparative scaling(constant sum) technique is used

    High response in favor of urban market 87%

    Mode = 2

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    7. Where do you think the maximum investment needs to be done?

    40%

    53%

    0%7% 0%

    storage

    transportation

    processing

    coldstorage

    noresponse

    To know which factor of supply chain they think needs maximum

    investment

    Nominal scaling technique is used

    Highest response rate for the transportation (53%)

    Second highest is for cold storage (40%)

    Outcome is that the transportation needs more attention than other factors

    Mode = 2

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    8. Do you think growing need of quality food will ultimately push foodprocessing sector?

    60%

    40%

    0%0%0%

    stronglyagree

    somewhatagreesomewhatdisagree

    stronglydisagree

    noresponse

    To take the retailers opinion about relationship between quality food and

    food processing sector

    Single item balanced scaling technique is used

    Majority of the retailer(60%) feels demand of quality food is certainly going

    to push food processing sector

    100% response rate is received

    Mode = 1

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    9. Which strategy do you think is best for retailers?

    0

    2

    4

    6

    8

    10

    12

    14

    pushoriented pulloriented

    no

    ofre

    atilers

    Series1

    To know which strategy they are going with i.e. demand oriented or

    marketing oriented

    Comparative scaling(constant sum) technique is used

    Most of the retailers are going up with push oriented strategy i.e. pushing the

    customer to buy the product

    Mode = 1

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    10. Do you think packaged food industry has huge scope of improvement both interm of product and market?

    53%

    47%

    0%0%0%

    stronglyagree

    somewhatagree

    somewhatdisagree

    stronglydisagree

    noresponse

    To determine what the retailers think about food processing industry and its

    market

    Single item balanced scaling technique is used

    100% response rate

    Almost all of the retailers feels food processing industry needs lots ofimprovement

    Mode = 1

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    ANALYSIS OF FARMERS RESPONSE

    6%6%

    6%

    6%

    6%

    6%

    6%

    6%6%6%

    6%

    6%

    6%

    6%

    6%

    6%

    6%6%

    far1

    far2

    far3

    far4

    far5far6

    far7

    far8

    far9

    far10

    far11

    far12

    far13

    far14

    far15

    far16

    far17

    far18

    Response received from 18 farmers

    Sample collected form NCR Non probability judgement sampling is used

    No response from 6 farmers

    Response rate is 75%

    Full contribution and equal participation by each farmer@6%

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    1. Which according to you is the most critical factor affecting post harvestingprocess?

    22%

    22%45%

    11%0%

    cold storage

    warehouse

    transportation

    valuaddition

    no respose

    To determine the most important factor after harvesting or production

    Response rate is 100%

    Majority of the farmers takes transportation as the critical factor

    High response is 45%(transportation) & lowest is value 11%(addition) Nominal scaling technique is used

    Mode = 3

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    2. Do you think current supply chain needs to be vastly improved?

    67%

    33%

    0%0%0%

    storngly agree

    somewhat agreesomewhat disagree

    stornglydisagree

    no response

    To take the farmers opinion on current supply chain

    100% response rate is achieved

    Single item balanced scaling technique is used

    Majority of the farmers are in the favor of improvement of current supply

    chain

    Mode = 1

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    3. Do you think direct dealing between farmers and retailers will reduce price andwastages?

    55%

    28%

    17%

    0%

    0%

    strongly agree

    somewhat agree

    somewhat disagree

    strongly disagree

    no reponse

    To know what the farmers think about their dealing with retailers

    100% Response rate

    Single item balanced scaling technique is used

    Around 50% are in the strong favor of direct dealing with retailers

    11% of the farmer feels otherwise

    Mode = 1

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    4. Do you satisfy with the efforts being made by Govt in improving foodproduction and distribution?

    49%

    28%

    0%

    17%

    6%

    don't like

    somewhat like

    very much like

    excellent

    no response

    To know whether they like the efforts being made from the side of the Govt

    Single item balanced scaling technique is used

    Half of the respondent do not satisfy the efforts by govt

    17% said govt is doing excellent

    6% have no response

    Mode = 1

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    5. Do you think technology can be helpful in increasing agro output?

    72%

    28%

    0%0%0%

    strongly agree

    somewhat agree

    somewhat disagree

    strongly disagree

    no reponse

    To know the farmers opinion about use of the technology in agriculture

    Single item balanced scaling technique is used

    Response rate is 100%

    Most of the farmers are of the view that technology is certainly a helpfulfactor in agro processing sector

    Mode = 1

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    6. Do you have sustainable or continuous demand for your product?

    4 4

    10

    0

    2

    4

    6

    8

    10

    12

    yes no somewhat

    noo

    fretalers

    Series1

    Series2

    To know the demand pattern for the product of farmers Nominal scaling technique is used

    61% of the farmers said they have continuous demand for their product

    22% have no response

    Mode = 2

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    7. Do you think their should be a integrated cold storage and processing facility forfarmers and retailers

    77%

    17%

    0%

    0%

    6%

    strongly agree

    somewhat agree

    somewhat disagree

    strongly disagree

    no reponse

    to know the farmers opinion about integrated cold storage and processing

    facility

    100% response rate

    Most of the farmers were in favor of integrated food processing facilities

    Single item balanced scaling technique is used

    Mode = 1

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    8. Do you think less number of intermediaries will help both farmers andretailers?

    83%

    17%

    0%0%0%

    strongly agree

    somewhat agree

    somewhat disagree

    strongly disagree

    no reponse

    To know the farmers opinion about intermediaries In supply chain Response rate is 100%

    Single item balanced scaling technique is used

    83% of the farmers feels more intermediaries

    will reduce price for both them and retailers

    mode = 1

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    9. Which strategy do you prefer while production?

    12

    6

    0

    2

    4

    6

    8

    10

    12

    14

    PUSH(produce & sell() PULL(food on demand)

    NOO

    FRETAILERS

    Series1

    To know whether farmers are going with pull or push oriented strategy

    Comparative scaling(constant sum) technique is used

    100% response rate

    Most of the farmers(66%) were going with push oriented strategy

    Mode = 2

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    10.Do you think big retailers will provide farmers technical know-how ofproduction and distribution?

    59%

    18%

    18%

    5% 0%

    strongly agree

    somewhat agree

    somewhat agree

    somewhat disagree

    strongly disagree

    To take their view on help that retailers can provide them

    100% response rate is achieved

    Single item balanced scaling technique is used

    Around 60% of the farmers were strongly agreed to the statement Mode = 1

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    LIMITATION OF THE STUDY

    As per the area of research undertaken the collection of the date and theinformation is done with in the prescribed set of rules and direction & as per theobjectives of the research project, but still there are some aspects which were not

    possible to be considered or followed in order to make this research flawless, andtherefore these aspects had turned into limitations of the study which are as

    follows-

    Limited time period to cover the entire concept and take feedback from larger

    sample in order to get more accurate result.

    Non-cooperation of the retailers & farmers in sharing information about their

    procurement, processing and production process.

    The data collected is not representing all the farmers operating outside the NCRRegion.

    The research paper and the case study analyzed were not having sufficient

    information about actual impact of organized retail on food industry although itis improving supply chain.

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    CONCLUSIONS AND RECOMMENDATION

    CONCLUSIONS

    The overall conclusions derived after conducting the research on MEASURINGIMPACTOF ORGANISED RETAIL ON FOOD PROCESSING INDUSTRYare-

    Both Retailers and Farmers feels they are supplement to each other and can

    achieve lots of good things if they tie-up hands with each other.

    Both Retailers and Farmers said that current supply chain of food product needs

    to be vastly improved especially in terms oftransportation & warehousing.

    Organized Retail can definitely boost the food processing industry but it would

    require lots of efforts from the side of Govt also.

    Both Retailers and Farmers are going with push oriented strategy i.e. pushing

    the product into the market

    Both Retailer and Farmers wants direct dealing with each other with less no of

    intermediaries to reduce price and wastages.

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    RECOMMENDATIONS

    As per the major findings & conclusions derived through this researchrecommendation regarding strategies, planning & major aspects of supply chaincan be draws as-:

    Retailers should extend their helping hand first to the Farmer because they are

    the ones who provide the market to the Farmer and can guide the farmers toproduce right product at the right time.

    Retailers should go for contract farming technique to provide Farmers with

    continuous demand for their product and to avoid wastages & reduce price for

    both retailer and consumer.

    Govt should comes out with the helping hands for both farmers and retailers as

    organized retail is still at the adolescent stage and it has lots of potential toimprove.

    In term of strategy Retailers and Farmers should go for demand oriented

    strategy to have maximum consumption of their produce.

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    Footwear Design & Development Institute

    IMPACT OF ORGANIZED RETAIL ON FOOD PROCESSING INDUSTRY

    QUESTIONNAIRE

    NAME: AGE: SEX:

    CONTACT NO: LOCATION:

    1. Which according to you is the most critical factor affecting post harvesting process?

    Cold storage Ware house Transportation Value addition

    2. Current supply chain needs to be vastly improved.

    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

    3. Direct dealing between farmers and retailers will reduce price and wastages.

    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

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    4. Do you like the efforts being made by govt.in improving food production anddistribution?

    Dont like Somewhat like Very much like excellent

    5. Do you think technology can be helpful in increasing agro output?

    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

    6. Do you having a sustainable or continuous demand for your product?

    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

    7. They should be a integrated cold storages and processing facility for farmers andprocessors.

    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

    8. Less no. of intermediaries will help both farmers and retailers.

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    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

    9. Which strategy do you prefer while production?a) Food on demand (pull) b) Produce & sell (push)

    10. Big retailers will provide farmers technical know-how of production and distribution.

    Stronglyagree Somewhatagree Somewhatdisagree Stronglydisagree

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    Footwear Design & Development Institute

    IMPACT OF ORGANIZED RETAIL ON FOOD PROCESSING INDUSTRY

    QUESTIONNAIRE

    NAME: AGE: SEX:

    CONTACT NO: LOCATION:

    11. From where are you procuring your inventories?

    Farmers Vendors Agents Ware houses

    12. Tie-ups between farmers and retailers will help in controlling black marketing andinflation.

    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

    13. By helping the farmers, retailers are ultimately helping themselves.

    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

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    14. Decentralized buying is better than centralized buying.

    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

    15. In house processing facility will improve product line and productivity for retailers.

    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

    16. Which market do you think is having maximum opportunities?a) Rural b) Urban c) Semi urban

    17. The factors where the maximum investment need to be done are :

    Storage Transportation Processing Cold storage

    18. Growing need of quality food will ultimately push food processing sector.

    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

    19. Which strategy do you think is best for retailers?a) Push oriented b) Pull oriented

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    20. Packaged food industry has a huge scope of improvement both in term of product andmarket.

    Stronglyagree

    Somewhatagree

    Somewhatdisagree

    Stronglydisagree

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    FREQUENCIES OF RETAILERS QUESTIONNAIRE

    Retailers

    ETAILERS

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    BIG BAZAR 1 5.6 6.7 6.7

    SUBHIKSHA 1 5.6 6.7 13.3

    SALASAR 1 5.6 6.7 20.0

    REL FRESH 1 5.6 6.7 26.7

    6TEN 1 5.6 6.7 33.3

    MORE 1 5.6 6.7 40.0

    SPENCER'S 1 5.6 6.7 46.7

    SABKA BAZAR 1 5.6 6.7 53.3

    BIG APPLE 1 5.6 6.7 60.0

    MOTHERDAIRY

    1 5.6 6.7 66.7

    SAFAL 1 5.6 6.7 73.3

    VISHAL 1 5.6 6.7 80.0

    DOLLARSTORE

    1 5.6 6.7 86.7

    GUPTA 1 5.6 6.7 93.3

    MITTAL 1 5.6 6.7 100.0

    Total15 83.3 100.0Missing System 3 16.7

    Total 18 100.0

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    1. Do you think Tie-ups between farmers and retailers will help in controlling

    black marketing and inflation?

    Frequencies

    N

    Valid 15

    Missing 0

    Mean 1.2000Std. Error of Mean .10690

    Mode 1.00

    Std. Deviation .41404

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    Strongly agree 12 80.0 80.0 80.0

    somewhat agree 3 20.0 20.0 100.0

    Total 15 100.0 100.0

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    Frequencies

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    missing 1 6.7 6.7 6.7farmers 3 20.0 20.0 26.7

    vendors 4 26.7 26.7 53.3

    agents 1 6.7 6.7 60.0

    4.00 6 40.0 40.0 100.0

    Total 15 100.0 100.0

    3. Do you think by helping the farmers retailers are ultimately helping themselves?

    Statistics

    Valid 15

    Missing 0

    Mean 1.2667

    Std. Error of Mean .11819

    Mode 1.00

    Std. Deviation .45774

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    Frequencies

    4. Do you think decentralized buying is better than centralized buying?

    Statistics

    N

    Valid 15

    Missing 0

    Mean 2.6000

    Std. Error of Mean .28950

    Mode 2.00(a)

    Std. Deviation 1.12122

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    strongly agree 11 73.3 73.3 73.3

    somewhat agree 4 26.7 26.7 100.0

    Total 15 100.0 100.0

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    Frequency

    Frequency Percent ValidPercent CumulativePercent

    Valid

    strongly agree 3 20.0 20.0 20.0

    somewhat agree 4 26.7 26.7 46.7

    somewhat disagree 4 26.7 26.7 73.3

    strongly disagree 4 26.7 26.7 100.0

    Total 15 100.0 100.0

    5. Do you think in-house processing facility will improve product line and

    productivity for retailers?

    Statistics

    N

    Valid 15

    Missing 0

    Mean 1.4000Std. Error of Mean .19024

    Mode 2.00

    Std. Deviation .73679

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    Frequency

    Frequency Percent ValidPercent CumulativePercent

    Valid

    Missing 2 13.3 13.3 13.3

    strongly agree 5 33.3 33.3 46.7

    somewhat agree 8 53.3 53.3 100.0

    Total 15 100.0 100.0

    6. Which market do you think is having maximum opportunities?

    Statistics

    N

    Valid 15

    Missing 0

    Mean 2.1333

    Std. Error of Mean .09085

    Mode 2.00

    Std. Deviation .35187

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    Frequency

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    Urban 13 86.7 86.7 86.7semi urban 2 13.3 13.3 100.0

    Total 15 100.0 100.0

    7. In which sector do you think maximum investment needs to be done?

    Statistics

    N

    Valid 15

    Missing0

    Mean 1.7333

    Std. Error of Mean .20625Mode 2.00

    Std. Deviation .79881

    Frequency

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    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    storage 6 40.0 40.0 40.0

    transportation 8 53.3 53.3 93.3

    cold storage 1 6.7 6.7 100.0Total 15 100.0 100.0

    8. Do you think growing needs of quality food will ultimately push foodprocessing sector?

    Statistics

    N

    Valid 15

    Missing 0

    Mean 1.4000

    Std. Error of Mean .13093

    Mode 1.00Std. Deviation .50709

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    Frequency

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    strongly agree 9 60.0 60.0 60.0somewhat agree 6 40.0 40.0 100.0

    Total 15 100.0 100.0

    9. Which strategy do you think is best for retailers?

    Statistics

    N

    Valid 15

    Missing 0

    Mean 1.1333

    Std. Error of Mean .09085

    Mode 1.00

    Std. Deviation .35187

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    Frequency

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    push 13 86.7 86.7 86.7pull 2 13.3 13.3 100.0

    Total 15 100.0 100.0

    10. Dont you think packaged food industry has a huge scope of improvement bothin term of product and market?

    Statistics

    N

    Valid 15

    Missing 0

    Mean 1.4667

    Std. Error of Mean .13333

    Mode 1.00

    Std. Deviation .51640

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    Frequency

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    strongly agree 8 53.3 53.3 53.3

    somewhat agree 7 46.7 46.7 100.0

    Total 15 100.0 100.0

    FREQUENCIES OF FARMERS QUESTIONNAIRE

    Frequency of Farmers

    Frequency Percent Valid PercentCumulativePercent

    Valid

    farmer1 1 5.6 5.6 5.6

    farmer2 1 5.6 5.6 11.1

    farmer3 1 5.6 5.6 16.7farmer4 1 5.6 5.6 22.2

    farmer5 1 5.6 5.6 27.8

    farmer6 1 5.6 5.6 33.3

    farmer7 1 5.6 5.6 38.9

    farmer8 1 5.6 5.6 44.4

    farmer9 1 5.6 5.6 50.0

    farmer10 1 5.6 5.6 55.6

    farmer11 1 5.6 5.6 61.1

    farmer12 1 5.6 5.6 66.7

    farmer13 1 5.6 5.6 72.2

    farmer14 1 5.6 5.6 77.8

    farmer15 1 5.6 5.6 83.3

    farmer16 1 5.6 5.6 88.9

    farmer17 1 5.6 5.6 94.4

    farmer18 1 5.6 5.6 100.0

    Total 18 100.0 100.0

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    1. Which according to you is the most critical factor affecting post harvestingprocess?

    Statistics

    N

    Valid 18

    Missing 0

    Mean 2.4444

    Std. Error of Mean .23182

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    Mode 3.00

    Std. Deviation .98352

    Frequency

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    cold storage 4 22.2 22.2 22.2

    warehouse 4 22.2 22.2 44.4

    transportation 8 44.4 44.4 88.9

    valueaddition

    2 11.1 11.1 100.0

    Total18 100.0 100.0

    2 Do you think current supply chain needs to be vastly improved?

    Statistics

    current supply chain needs to be vastly improved

    N

    Valid 18

    Missing 0

    Mean 1.3333

    Std. Error of Mean .11433

    Mode 1.00

    Std. Deviation .48507

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    Frequency

    Frequency Percent Valid PercentCumulativePercent

    Valid

    strongly agree 12 66.7 66.7 66.7

    somewhat agree 6 33.3 33.3 100.0

    Total 18 100.0 100.0

    3 Dont you think direct dealing between farmers and retailers will reduce price andwastages?

    Statistics

    N

    Valid 18

    Missing0Mean 1.6111

    Std. Error of Mean .18327

    Mode 1.00

    Std. Deviation .77754

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    Frequency

    Frequency Percent ValidPercent CumulativePercent

    Valid

    strongly agree 10 55.6 55.6 55.6

    somewhat agree 5 27.8 27.8 83.3

    somewhat disagree 3 16.7 16.7 100.0

    Total 18 100.0 100.0

    4 Do you like the efforts being made by govt in improving food production anddistribution?

    Statistics

    N

    Valid 18

    Missing 0

    Mean 1.7222

    Std. Error of Mean .27778

    Mode 1.00

    Std. Deviation 1.17851

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    Frequency

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    missing 1 5.6 5.6 5.6

    don't like 9 50.0 50.0 55.6

    somewhat like 5 27.8 27.8 83.3

    excellent 3 16.7 16.7 100.0

    Total 18 100.0 100.0

    5. Do you think technology can be helpful in increasing agro output?

    Statistics

    N

    Valid 18Missing

    0

    Mean 1.2778

    Std. Error of Mean .10863

    Mode 1.00

    Std. Deviation .46089

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    Frequency

    Frequenc

    y Percent

    Valid

    Percent

    Cumulative

    PercentValid

    strongly agree 13 72.2 72.2 72.2

    somewhat agree 5 27.8 27.8 100.0

    Total 18 100.0 100.0

    6 Do you have a sustainable or continuous demand for your product?

    Statistics

    N

    Valid 18

    Missing 0

    Mean 2.1111

    Std. Error of Mean .21219

    Mode 2.00

    Std. Deviation .90025

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    Frequency

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    missing 1 5.6 5.6 5.6

    yes 2 11.1 11.1 16.7

    NO 10 55.6 55.6 72.2

    Somewhat 4 22.2 22.2 94.4

    4.00 1 5.6 5.6 100.0

    Total 18 100.0 100.0

    7. Dont you think there should be integrated cold storage and processing facilityfor farmers and retailers?

    Statistics

    N

    Valid 18

    Missing 0

    Mean 1.1111

    Std. Error of Mean .11111

    Mode 1.00

    Std. Deviation .47140

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    Frequency

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    Missing 1 5.6 5.6 5.6

    strongly agree 14 77.8 77.8 83.3

    Somewhatagree

    3 16.7 16.7 100.0

    Total 18 100.0 100.0

    8. Do you think less number of intermediaries will help both farmers and retailers?

    Statistics

    N

    Valid 18

    Missing 0

    Mean 1.1667

    Std. Error of Mean .09039

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    Mode 1.00

    Std. Deviation .38348

    Frequency

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    strongly agree 15 83.3 83.3 83.3

    somewhat agree 3 16.7 16.7 100.0

    Total 18 100.0 100.0

    9. Which strategy do you prefer while production?

    Statistics

    N

    Valid 18

    Missing 0

    Mean 1.6111

    Std. Error of Mean .14323

    Mode 2.00

    Std. Deviation .60768

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    Frequency

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    Missing 1 5.6 5.6 5.6

    PULL(food ondemand)

    5 27.8 27.8 33.3

    PUSH(produce & sell) 12 66.7 66.7 100.0

    Total 18 100.0 100.0

    10. Dont you think big retailers will provide technical know-how of productionand distribution to farmers?

    Statistics

    N

    Valid 18

    Missing 0

    Mean 1.3889

    Std. Error of Mean .18327

    Mode 1.00

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    Std. Deviation .77754

    Frequency

    Frequency Percent

    ValidPercent

    CumulativePercent

    Valid

    strongly agree 13 72.2 72.2 72.2

    somewhat agree 4 22.2 22.2 94.4

    stronglydisagree

    1 5.6 5.6 100.0

    Total 18 100.0 100.0

    BIBLIOGRAPHY & REFERENCES

    Report of the APO multi country study mission on rural based food processinindustry heldIn Tokyo, Japan

    Asian Productivity Organization 2004

    Web site of Ministry OF Food Processing Govt of India.

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    News paper- Economic Times, HT

    Magazines- Retail images.

    Book Marketing research by Naresh Malhotra, Levys-Weitz.

    Research papers on Challenges of Retail & Food Retailing