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Transcript of Research 2014-private-cloud-survey
January 2014 $99
Report ID: R7591213
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2014 Private CloudSurveyRespondents are on a roll: 53% brought their private clouds from
concept to production in less than one year, and 60% extend
their clouds across multiple data centers. But expertise is scarce, with
51% saying acquiring skilled employees is a roadblock.
By Art Wittmann
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4 Author’s Bio
5 Executive Summary
6 Research Synopsis
7 (Nearly) Zero To Private Cloud In Two Years
9 Resistance Is Futile?
11 No Fear, No Loathing
14 Private Cloud: The Last Nail In APM’s Coffin?
16 Not All Smooth Sailing
18 Vendor Blanket Bingo
22 Appendix
68 Related Reports
Figures
7 Figure 1: Private Cloud Strategy
8 Figure 2: Approach to New Technology Adoption
9 Figure 3: Reasons for Not Adopting a Private Cloud
10 Figure 4: Reasons to Consider a Private Cloud
11 Figure 5: Perceived Private Cloud Issues
12 Figure 6: Success of Private Cloud
13 Figure 7: Private Cloud Timeline
14 Figure 8: Success in Meeting IT Goals
15 Figure 9: Success in Meeting Business and Process
Goals
16 Figure 10: Challenges Encountered When
Launching a Private Cloud
17 Figure 11: Private Cloud Issues
18 Figure 12: Tech Updates Needed to Build
a Private Cloud
19 Figure 13: Importance of Private Cloud
Features
20 Figure 14: Use of Chargeback
22 Figure 15: Types of Private Clouds Offered
23 Figure 16: Private Cloud Across Multiple
Data Centers
24 Figure 17: Movement Among Data
Center Locations
25 Figure 18: Private Cloud Requirement for
New Applications
26 Figure 19: Required App-Level Features
and Functions
27 Figure 20: Dealing With Legacy
Applications
28 Figure 21: Approach Taken to Build a
Private Cloud
29 Figure 22: Acquiring Knowledgeable Staff
30 Figure 23: Build vs. Bundle
31 Figure 24: Private Cloud Vendors Used
32 Figure 25: Budget to Build a Private Cloud
33 Figure 26: Budget to Maintain a Private
Cloud
34 Figure 27: Impact of Industry Standards
on Product Selection
35 Figure 28: Use of Public Cloud Services
36 Figure 29: Use of Hybrid Cloud Model
37 Figure 30: Reasons for Not Using a Public
Cloud
38 Figure 31: Stage of Private Cloud
Deployment
39 Figure 32: Steps Taken to Build a Private
Cloud
40 Figure 33: Expected Private Cloud
Timeline
41 Figure 34: Expected Success of IT Goals
42 Figure 35: Expected Success of Business
and Process Goals
43 Figure 36: Expected Challenges of
Launching a Private Cloud
44 Figure 37: Potential Private Cloud
Problems
45 Figure 38: Necessary Tech Updates to
Build a Private Cloud
46 Figure 39: Importance of Private Cloud
Features
47 Figure 40: Plans for Chargeback UseCONT
ENTS
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48 Figure 41: Planned Private Cloud Offerings
49 Figure 42: Planned Private Cloud Scope
50 Figure 43: Planned Movement Among Data
Center Locations
51 Figure 44: Planned Private Cloud
Requirement for New Apps
52 Figure 45: App-Level Feature and Function
Requirements
53 Figure 46: Plan for Handling Legacy
Applications
54 Figure 47: Planned Approach for Building a
Private Cloud
55 Figure 48: Strategy for Acquiring
Knowledgeable Staff
56 Figure 49: Planned Approach for Private
Cloud Purchase
57 Figure 50: Planned Private Cloud Vendor Use
58 Figure 51: Estimated Budget to Build a Private
Cloud
59 Figure 52: Estimated Budget to Maintain a
Private Cloud
60 Figure 53: Impact of Industry Standards on
Product Selection
61 Figure 54: Public Cloud Use
62 Figure 55: Hybrid Cloud Use
63 Figure 56: Reasons for Not Using or Phasing
Out Public Cloud
64 Figure 57: Job Title
65 Figure 58: Company Revenue
66 Figure 59: Industry
67 Figure 60: Company Size
CONT
ENTS
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© 2014 InformationWeek, Reproduction Prohibited
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2 0 1 4 P r i v a t e C l o u d S u r v e y Table of Contents
Art Wittmann is an independent IT analyst and writer with 30 years of experience in IT and IT journalism. Formerly, he was VP of InformationWeek Reports, and has served as editor of InformationWeek and editor in chief of Net-work Computing and IT Architect magazines. Prior to his time in business tech-nology journalism, he worked as an IT director for a major university.
Art WittmannInformationWeek Reports
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The results of our InformationWeek 2014 Private Cloud Survey are eye-opening. All 242 respondents hail from organizations with 50 or more employees and screened into the survey by indicating involvement with managing, purchasing, advising on, or implementing datacenter technologies, and we were able to trend from our April 2012 poll.
So what’s so surprising? The percentage reporting that they have functional private clouds more than doubled,from 21% to 47%. And we saw very little falloff of those who told us in 2012 that they were on the private cloud path.Other stats:
>> 36% of private cloud users rate their projects as somewhat successful versus 64% saying they’ve achieved com-plete (17%) or very good (47%) success. There were zero failures in the bunch.
>> 33% of cloud adopters used internal expertise to build their systems, and 76% have invested in training employees in private cloud technologies.
>> 26% of those not using private clouds blame applications that won’t work in the model, yet 61% of nonadopters say a private cloud could yield significant operational cost savings.
>> 19% purchased a preconfigured bundle, like Vblocks, while 55% built their clouds from individual products andsuites.
Our advice: Get a private cloud plan in place, and vet all technology purchases, from storage to public cloud servicesto networked applications, based on how well they support your plan.
In this report we:>> Examine the business and technology trends pushing the move to private cloud>> Provide recommendations on building, and more effectively using, a private cloud that can adapt to explosive
growth, changing infrastructure technology, and a dynamic mix of public and private servicesRespondent breakdown: 31% have 5,000 or more employees; 24% are over 10,000. Financial services, government,
education, and healthcare/medical are well-represented, and 47% are IT director/manager or IT executive management(C-level/VP) level.
EXECUTIVE
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SUM
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January 2014 6reports.informationweek.com
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RESEARCH
Survey Name InformationWeek 2014 Private Cloud Survey
Survey Date November 2013
Region North America
Number of Respondents 242 at organizations with 50 or more employees
Purpose To examine private cloud adoption and strategies in the enterprise
Methodology InformationWeek surveyed business technology decision-makers atNorth American companies with 50 or more employees. The survey was conducted online, and respondents were recruited via an email invitation containing an embeddedlink to the survey. The email invitation was sent to qualified InformationWeek subscribers.
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SYNO
PSIS
2 0 1 4 P r i v a t e C l o u d S u r v e y Table of Contents
ABOUT US
InformationWeek Reports’
analysts arm business technology
decision-makers with real-world
perspective based on qualitative
and quantitative research, busi-
ness and technology assessment
and planning tools, and adoption
best practices gleaned from
experience.
OUR STAFFLorna Garey, content
director; [email protected]
Heather Vallis, managing
editor, research;
Elizabeth Chodak, copy
chief; elizabeth.chodak@
ubm.com
Tara DeFilippo, associate art
director; [email protected]
Find all of our reports at
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January 2014 7
It’s been 20 months since our last Informa-tionWeek Private Cloud Survey, and boy, havethings changed. Now, 20 months happens tobe just shy of the gestation period for anAfrican elephant. In less time than it takes tomake an elephant, the percentage of enter-prises reporting functional private cloudsmore than doubled, from 21% to 47%. That’spretty phenomenal.
What’s equally amazing is that, in April 2012,30% of respondents were starting cloud proj-ects. A 26-percentage-point increase in shopswith functional clouds means that most ofthose schemes, on the drawing board twoyears ago, made it into production. We almostnever see that happen.
The top-level message: Private clouds areachievable, are being done in the real world,and are highly popular. Elephants should haveit so good.
In fact, it would be difficult to overstate thesuccess of the private cloud vision as reportedby our respondents. By every metric in the sur-
vey, more people are building their ownclouds, and the results are almost universallybetter than anyone anticipated, us included. Ifthis tech did go through a “trough of disillu-sionment,” it was short-lived. And it’s not likewe didn’t catch private cloud at the start of
what should have been its hype cycle. TheOpenStack foundation wasn’t incorporateduntil six months after our 2012 survey, and arguably a fully functional version of vSpherehad been on the scene for only about a year,since early 2011, when VMware added sup-
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Which best describes your state of private cloud adoption?
7%
13%
3%
17%
30%
30%
Private Cloud Strategy
Data: InformationWeek 2014 Private Cloud Survey of 242 business technology professionals at organizations with 50 or more employees, November 2013
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1Have a private cloud in production for most or all of our apps
Never considered it, no interest
Considered it and decided not to build a private cloud
Are testing various parts of a private cloud or starting a private cloud project
Built a test version and found it wasn’t worth pursuing
Have a private cloud in production for some of our apps
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(Nearly) Zero To Private Cloud In Two Years
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Figure 1
January 2014 8
port for Windows Server 2008, RHEL 6, SLES11, Ubuntu, and Solaris.
Essentially, the stars lined up for private cloud.To wit, vSphere 5 hit the market just after ourfirst survey and brought to bear some very use-ful capabilities, including storage virtualization,data protection, and replication. CloudStack, anopen source private cloud suite that’s beenbattling out with Eucalyptus and OpenStack,was released to the public a few months beforeOpenStack was formed; though it figures lessprominently in our data, having platformchoice makes IT comfortable.
While our survey shows some winners andlosers among vendors providing the softwareand systems for private clouds — we’ll getinto that later — what’s more interesting is anapparent swing in thinking about which tech-nologies are most important for building asuccessful cloud. The takeaway here is thatwhat was important to early adopters didn’tnecessarily stay important to mainstreamusers. This too is unusual. It indicates eitherthat unique needs drove early adopters, orthat the technology itself has evolved in
terms of how it tackles the problems of themodern datacenter, even as users were hap-pily moving from project to production.
We think both are true. Early adopters likelyrealized they were spending too much timeon the plate-spinning that typified datacenteroperations before pervasive virtualization andthe automation that comes with private
clouds. However, two years ago, the technol-ogy was far from baked. Heck, it’s still notcompletely baked if you want to pursue thedarlings of the trade press, OpenStack and itsoffshoots. VMware, meanwhile, has (fairly qui-etly) built up its private cloud arsenal; for mostprivate cloud adherents, this is the way to go.VMware’s software isn’t inexpensive, but the
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FAST FACT
23%of respondents to our
2014 Private Cloud
Survey say they’re not
pursuing private clouds.
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2014 2012
Which of the following best describes your organization’s IT practices and outlook when adopting new technology?
Approach to New Technology Adoption
Bleeding edge; new features can’t come fast enough
Leading edge; we adopt faster than others in our industry
Current; we keep up with others in our industry
Old school; we don’t adopt new technology until we have to
Base: 242 respondents in November 2013 and 389 in April 2012Data: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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17%22%
59%56%
21%20%
3%2%
Figure 2
January 2014 9
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only way IT gets to work on new initiatives isby automating the old stuff, and that makesthe cost worthwhile.
It’s interesting that satisfaction with privateclouds seems to come at the expense of publicand hybrid models. We saw a five-point increasein the percentage of respondents saying they’rephasing out their public cloud use — thoughsimilar to 2012, 21% say they will eventually usethe public cloud but aren’t today. Of those us-ing or planning to use the public cloud in 2012,11% said “no” to the hybrid cloud model; that’sincreased to 19% now. This is likely due to thenature of private cloud users today (the major-ity of IT shops) compared with then (earlyadopters who like to experiment).
The public cloud can be a great place fortesting and business continuity, but tools ca-pable of duplicating and deploying internalsystems into the public cloud are just nowcoming to market. VMware has its own publiccloud offering, but costs are not yet in linewith Amazon and its ilk — and likely won’t beif the Google-driven price wars keep up. We’retalking a 60% slash in block storage costs.
For most enterprises, DR can be done acrosscompany-owned or blue-chip colocation sites.That tactic lets old-guard IT pros sleep better.
Resistance Is Futile?Before we get into the whys and hows of pri-
vate cloud adoption, let’s look at why today’s
2014 State of Server Technology
Buying power and influence arerapidly shifting to serviceproviders. Where does that leaveenterprise IT? Not at the cuttingedge, that’s for sure: Only 19%are increasing both the numberand capability of servers, budgetsare level or down for 60%, andjust 12% are using new microserver technology.
DownloadDownload
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What are your main reasons for not pursuing a private cloud strategy?
Reasons for Not Adopting a Private Cloud
Note: Three responses allowedBase: 56 respondents in November 2013 and 189 in April 2012 not using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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R
2014 2012
Don’
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%
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Figure 3
January 2014 10
abstainers are holding back and how their rea-soning differs from two years ago. The first thingto note is that private cloud eschewers are inthe laggard camp. Today, 23% say they’re notpursuing the technology, andthe Rogers Innovation Adop-tion Curve pockets the last16% of adopters as laggards.
We will admit that the term“laggard” is pejorative, andthat there are good reasonsthese shops aren’t on thebandwagon. Typically, theydon’t have a need pressingenough to justify the disrup-tion of a private cloud. Re-member all those small busi-nesses that happily chuggedalong on their AS/400s in the’90s while the rest of us wherein the midst of the client-server revolution? Sometimeswhen things aren’t broke, youdon’t fix them.
And that appears to be the
most common case with this group. Back in2012, the biggest reason for not pursing a pri-vate cloud was that other projects took prior-ity; that justification was followed by applica-
tions not supporting a cloud model, lack ofbudget, no perceived need, and 20% who justhadn’t considered it. Today, the top answer isno need, followed by “investigated it and found
it not a fit.” The percentagesaying they haven’t consid-ered private cloud fell from20% to just 9%. Those respon-dents who say they did inves-tigate but found it toountested has doubled, from6% in 2012 to 12% now.
So whereas in 2012 manydismissed private clouds outof hand, today, the eschewersare classic — well, laggards.They’ll do it when and if thetechnology they’re usingruns out of steam or simplyno longer supports the busi-ness. What would persuadethem to consider movingfaster? Then, as now, signifi-cant operational and capitalexpense savings.
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What factors would compel you to consider a private cloud?
Reasons to Consider a Private Cloud
Note: Three responses allowedBase: 56 respondents in November 2013 and 189 in April 2012 not using a private cloud
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R
2014 2012
Sign
ifica
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tiona
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ings
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Figure 4
January 2014 11
No Fear, No LoathingWe offered non-cloud-user respondents a
list of 13 complications that could sink a pri-
vate cloud, from orphaned applications to aninability to hire and keep staff with the neces-sary skills. In 2012, most of the fears on this list
garnered between 15% and 25% of re-sponses, meaning worries ranged across theboard. The only exception was increased cost— that was cited by 38% in 2012 and stillleads the list with 43% today. Other fears ex-ceeding the 25% mark in this year’s survey,besides cost: increased troubleshooting is-sues, inability to find qualified staff, and in-creased capital costs. Interestingly, vendorlock-in, which was picked by 25% in 2012, isdown to just 11% now; see Figure 5.
Our take is that nonadopters simply don’twrestle with the management challengesmost enterprises face today — much as theAS/400 crowd simply brought their systemsup and let them run, sometimes for years,without much intervention.
On the flip side, those who have privateclouds in production seem delighted with theresults. On our five-point scale, where 1 is“completely unsuccessful” and 5 is “com-pletely successful,” any rating that exceeds 4.0implies a very happy user community. Re-sponses in the 3.0 to 4.0 range are typical formainstream technology. In 2012, early
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What are the main problems you would envision with a private cloud?
Perceived Private Cloud Issues
Note: Three responses allowedBase: 56 respondents in November 2013 and 189 in April 2012 not using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/5
R
2014 2012
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ease
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iona
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9%13
%
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5%9%
18% 19
%
16%
13%16
%
16%
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Figure 5
January 2014 12
adopters loved their clouds; when askedabout success in meeting IT goals, no re-sponse drew lower than a 3.6 in 2012, andfour of the 10 goals were rated between 4.0and 4.2. The top responses — more efficientuse of hardware and better scalability — wereno surprise. Those were prime private cloudselling points from the get go.
Somewhat more surprising: Reliability andbetter use of IT’s time also rated 4.0. And it’sthis better use of time that you should bestriving for. You aren’t going to get much inthe way of new staffing, so if you can free uphalf or more of your operations team to doother things, you’ve made a huge win.
Now that the early majority has joined earlyadopters, you might expect the exuberancelevel to moderate. You’d be wrong. Again, allIT goals were rated 3.6 or higher, but this year,six were rated 4.0 and above, and top re-sponses were up a tenth of a point, to 4.3. It’sremarkable — even the “business-user self-service portal” aspect of private cloud gets a3.6 rating. We expected this to be at the bot-tom of the list because, frankly, the idea
sounds better in vendor PowerPoints than itworks in practice.
Moreover, some recent adopters aren’t nec-essarily what you’d call classic technologyleaders. One IT manager at a natural gas dis-tribution company says his organization de-
cided to outsource its entire datacenter to anIBM private cloud. His reasoning? IBM coulddo a better job than his team, and privatecloud technology made it a cost-effective op-tion. The project started two years ago and isnow in full production. He expects to see
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2014 2012
How would you describe the overall success of your private cloud?
Success of Private Cloud
A complete success
Very successful
Somewhat successful
Somewhat unsuccessful
A complete failure
Base: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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17%14%
47%57%
36%28%
0%1%
0%0%
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Figure 6
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January 2014 13
some cost savings in the next one to twoyears — and by any measure, he’s delightedwith the results.
This is in marked contrast to those who arein the planning phase. For that group, just asin 2012, most IT goals were rated in the mid-to high threes on our scale, which we charac-terize as cautious optimism. These people areessentially late adopters, always a wary, evenskeptical group, so those findings aren’t sur-prising. It’s likely that they’ll be fairly delightedwith the results — if they acquire or developthe expertise they need to succeed in what’sbecoming a fairly competitive market for pri-vate cloud skills. That’s a big “if.”
As is usually the case with a new technol-ogy, even when IT loves it, translating successfrom the datacenter to the business is tricky.When we asked those using private cloudsabout success in meeting business goals, in2012, the responses that got the best marks(3.9 or 3.8) had to do with budgetary savings.While CXOs love to see IT costs held in check,at the time we thought, “Hopefully there areother business successes to celebrate be-
yond just saving a buck.”And so it is this year. Every single metric we
offered but one got a score of 3.9. Joining thethree cost-saving criteria were meeting ser -vice-level agreements, better alignment with
business needs, and improved quality control. The only metric that didn’t get a 3.9 was the
same one at the bottom of the pile in 2012:the ability to charge back or track expenses tobusiness units. Let’s face it — CIOs will do al-
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2014 2012
How long did it take to bring your private cloud from concept to production?
Private Cloud Timeline
Less than six months
More than six months but less than one year
12 to 18 months
More than 18 months
Don’t know
Base: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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19%26%
34%29%
26%27%
11%13%
10%5%
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Figure 7
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January 2014 14
most anything to avoid being a chargebackcost. It’s a recipe for unpopularity. No matterhow good a job IT does, business managers
will perceive their technology line items asbig, fat costs they can’t control. It’s ingrainedin the American psyche to abhor such costs
(think taxes). We almost never see achargeback plan, IT or otherwise,that’s popular with the business, so itmakes sense for CIOs to resist.
If you’re in this rut, don’t panic. Busi-ness benefit will by necessity lag ITbenefit. If your private cloud hasfreed up staff time, that’s half a win.The other half is to be smart aboutgetting those freed-up people work-ing on things that directly, and visibly,benefit the business.
Private Cloud: The Last Nail InAPM’s Coffin?
One IT discipline that was com-pletely broken by the private cloud isclassic application performance man-agement. Virtualization made life hardfor APM tools, which typically rely onfully understanding the static applica-tion deployment model and then re-
porting on the performance of various pieces.Still, we were surprised when our 2013 APMSurvey showed the use of these tools in seri-ous retreat, even as a new breed of APM ven-dor tried to fill the void with predictive sys-tems. The problem? Filling the void wasn’twhat IT needed. After all, we’ve complainedfor years about an inability to align operationswith the needs of the business, and APMalone wasn’t doing the job. Static tools mighttell you about impending problems, but with-out the mobility and control inherent in a pri-vate cloud, there just wasn’t a lot IT could doabout them — at least not quickly.
Products seeking to replace old-guard APMtools have evolved in two directions. Eitherthey attempt to maintain maps of what wasrunning where by observing and then track-ing an application’s dependencies, or they’reoutcome-based and use synthetic transac-tions to show what users are experiencing.The idea: Understand what components ofyour apps aren’t running well, and then usesynthetic transactions to tell you what thatmeans to users. Together the two can help IT
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How successful is your private cloud in meeting the following IT goals? Please use a scale of 1 to 5, where 1 is “completely unsuccessful” and 5 is “extremely successful.”
Success in Meeting IT Goals
Note: Mean average ratingsBase: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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2014 2012
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Figure 8
tune the system to meet needs in near realtime. Will it be inexpensive? No, but it may beworthwhile. We discuss APM in much moredepth in our report.
The upshot: Whether by using new APMproducts or, more likely, the APM capabilitiesbuilt into private cloud software itself alongwith some ad hoc, internally built monitoringtools, IT has become significantly more re-sponsive because of the private cloud, andthat alone is a reason for celebration.
But that doesn’t mean there aren’t still chal-lenges. The biggest is one that’s been top ofmind from the advent of cloud computing: in-tegration. IT pros read about startups that livein the cloud and hear line-of-business man-agers who’ve purchased their own software-as-a-service apps brag about the efficiencyand cost effectiveness of these one-off uses,and they start to get that sick-in-the-pit-of-the-stomach feeling about the integrationmess that will soon land in their laps.
In that light, it’s not surprising that the threechallenges that top the list for new privateclouds are integrating existing IT products,
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2014 2012
How successful is your private cloud in meeting the following business and process goals? Please use a scale of 1 to 5, where 1 is "completely unsuccessful" and 5 is "extremely successful."
Success in Meeting Business and Process Goals
Ability to meet service-level agreements
Lower capital costs over time
Improved alignment between IT costs and business needs
Lower total cost of ownership
Improved quality control
Lower operational costs over time
Ability to charge back to track expenses to business units
Note: Mean average ratingsBase: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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3.93.6
3.93.9
3.93.6
3.93.8
3.93.7
3.93.8
3.43.3
1 Completely unsuccessful Extremely successful 5
FAST FACT
65%of respondents are using
VMware products as part
of their private clouds.
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Figure 9
January 2014 15
January 2014 16
bringing IT staff skills up to snuff, and updat-ing the infrastructure (see Figure 10).
As the early majority of IT shops move into
the private cloud, issues like making the busi-ness case for the technology become morepronounced. So does managing automation,
as these are organiza-tions that likely hadfound ways to be happywith old-school APM sys-tems that could reporton problems, even if ITdid need days to weeksto do anything about theissues uncovered.
Not All Smooth SailingEven the most success-
ful private clouds aren’twithout operationalproblems. Overall, thesesystems still use imma-ture technology that re-quires admins with skilland determination. In2012, respondents wor-ried about software li-censing, a lack of stan-
dards, virtual machine sprawl, and trou-bleshooting. This year, top issues are in-creased operational costs, VM sprawl, keepingskilled staff, and, again, software licensing.Vendors should take heed: These concernspoint to where private cloud technologyneeds to go.
Take licensing. Even just two years ago,some vendors were hesitant to let their soft-ware run in virtual machines. That problemhas mostly been addressed; now at issue isthe number of instances and how to bill forsoftware that runs in a private cloud. This be-comes even touchier as more shops use theirprivate clouds for disaster recovery, which cancome with big new software licensing bills(see Figure 11).
One big change is the type of services of-fered from private clouds. In 2012, SaaS and in-frastructure-as-a-service were the most popu-lar services delivered; that’s changed to Saasand platform-as-a-service this year, with IaaSfalling behind by 14 points. This, too, makes alot of sense. Early adopters were likely to becompanies that could immediately benefit
Previous Next
What were the main hurdles you overcame to launch your private cloud?
Challenges Encountered When Launching a Private Cloud
Note: Three responses allowedBase: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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Inte
grat
ing
exist
ing
IT p
rodu
cts
Acqu
iring
em
ploy
ee sk
ill se
ts
Upda
ting
our i
nfra
stru
ctur
e
Mak
ing
the
busin
ess c
ase
for p
rivat
e clo
ud
Acqu
iring
clou
d so
ftw
are
and
hard
war
e
Man
agin
g au
tom
atio
n
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ntor
ying
exi
stin
g ap
plica
tions
and
serv
ices
Empl
oyee
resis
tanc
e
Crea
ting
runb
ooks
Othe
r
56% 59
%
51% 52
%
43%
51%
27%
23% 26
% 30%
25%
17%
1%5%
19%
27%
16%
15%19
%
6%
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Figure 10
January 2014 17
from cloud technology, even if it wasn’t fullybaked, because they were more likely to beproviding infrastructure services to lines of
business compared with typical enterprises. Ifanything, we’re surprised that PaaS managedeven such a close second to SaaS, which we ex-
pect will be the dominant service for IT shops. Other unexpected moves? A decrease in the
percentage of organizations that upgradedtheir apps to run in a private cloudand an increase in the number ofshops building their own cloudsrather than bringing in consultantsor vendor professional services.That’s in contrast to those now inthe planning stages. Forty-one per-cent of late adopters expect to up-grade their enterprise apps —never a simple, politically popular,or inexpensive process, as we sawin our 2014 Application Consolida-tion Survey. This alone is likely aleading reason why late adoptersare late.
Again, it may be that as lateadopters get their private cloudsgoing, they’ll be happily surprisedabout their ability to keep the appsthey have. In some cases, the up-grades will just be to current ver-sions of the same application —
Previous Next
What are the main problems you've encountered with your private cloud?
Private Cloud Issues
Note: Three responses allowedBase: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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Incr
ease
d op
erat
iona
l cos
t and
com
plex
ity
Cont
rolli
ng V
M sp
raw
l
Inab
ility
to h
ire a
nd m
aint
ain
staf
f with
the
nece
ssar
y ski
lls
Man
agin
g so
ftw
are
and
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nsin
g
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of s
tand
ards
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grat
ing
new
har
dwar
e an
d so
ftw
are
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estr
atin
g ne
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pplic
atio
n an
d VM
dep
loym
ents
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aned
app
licat
ions
Incr
ease
d ca
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l cos
ts
Incr
ease
d tr
oubl
esho
otin
g di
fficu
lty
Vend
or lo
ck-in
to a
priv
ate
cloud
pro
duct
set o
r par
tner
pro
gram
Mai
ntai
ning
priv
ate
cloud
soft
war
e
Runa
way
aut
omat
ed p
roce
sses
Othe
r
34%
26% 27
% 28%
27%
15%
27%
31%
24%
31%
23%
28%
22%
22%
20%
20%
20%
15% 17
%27
%
14%
7% 7%12
%
4%7%
4% 5%
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Figure 11
January 2014 18
sooner or later, software vendors will stopsupporting that decade-old version of yoursoftware, even if it suits your needs just fine.
Vendor Blanket BingoWe saw some interesting movement in the
list of vendors respondents use to implement
private clouds. It’s fair to say that the glowingresults revealed by this survey are largely at-tributable to one vendor: VMware. Now al-
most 20 points ahead ofMicrosoft and Cisco,VMware dominates the listof vendors used in deploy-ments. We offered 19 op-tions, and 65% of respon-dents are using VMwareproducts as part of theirprivate clouds, and thateven with open source op-tions in consideration.
While VMware was thebig winner, Citrix and Net -App gained some ground,up four and five points, re-spectively. Dell and EMCwere big losers, with seven-and eight-point drops.Cisco and Microsoft weresmall losers, each with athree-point drop. That maynot mean that Cisco gear
Previous Next
Which technologies needed to be updated or replaced to build your organization's private cloud?
Tech Updates Needed to Build a Private Cloud
Note: Multiple responses allowedBase: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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Serv
er h
ardw
are
Stor
age
desig
n
Conf
igur
atio
n an
d se
rvice
pro
visio
ning
soft
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e
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ork
desig
n
Stor
age
equi
pmen
t
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orki
ng e
quip
men
t
Secu
rity p
rodu
cts
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ualiz
atio
n te
chno
logy
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rpris
e ap
plica
tions
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atin
g sy
stem
s
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ems m
anag
emen
t
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orm
ance
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agem
ent
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icatio
n m
odel
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tity m
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t
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ram
min
g la
ngua
ges a
nd e
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nmen
ts
45%
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%32
%
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33%
37%
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% 34%
33%
31%
42%
34%
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28%
28%
24%
24%
24%
17%
29%
14%
17%
5%9%
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Figure 12
January 2014 19
in particular is being used less as part of a pri-vate cloud; it’s fair to say that its engagementsseem to be with large businesses, while
VMware’s is across the board. Particularly forthose in the planning stages, VMware is domi-nant. A large airline now in the design phase
cites a good number of blue-chip players ascritical to its private cloud plan, includingCisco, EMC, Microsoft, NetApp, and of courseVMware. In contrast, a major player in the hos-pitality industry has partnered with BMC, EMC,IBM, Oracle, Red Hat — and VMware.
Overall we see a focus on upgrading serversand reworking storage systems rather thanvirtualizing networks. We think it’s likely thatthe software-defined networking movement,which is new since late 2011, has most ITshops taking a wait-and-see approach. In themeantime, they’re busily implementing pri-vate clouds as envisioned by VMware in itsvSphere product line.
The same is true for those in the planningstages. VMware will be used by 69% of theserespondents, with Microsoft named by 57%— both saw seven-point bumps over 2012.Oracle is a surprise winner here too: 30% sayit will be part of the plan, up 10 points for a50% increase over 2012. That likely meansadoption of Fusion middleware, finally.
But the biggest gain of all was for OpenStack.In 2012, just 4% thought they’d use it. Now
Previous Next
Please rate the importance of the following features when selecting private cloud technology, using a scale of 1 to 5, where 1 is “not important” and 5 is “very important.”
Importance of Private Cloud Features
Note: Mean average ratingsBase: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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Appl
icatio
n pe
rfor
man
ce m
anag
emen
t
VM m
obili
ty
Appl
icatio
n m
obili
ty
Audi
t log
s
Appl
icatio
n de
ploy
men
t tem
plat
es
Dem
and-
base
d au
to-s
calin
g
Capa
city r
ight
s man
agem
ent,
i.e.,
perm
issio
n to
not
onl
y spi
n up
a V
M,
but h
ow m
any,
how
muc
h st
orag
e, e
tc.
Dele
gate
d ad
min
istra
tion
Supp
ort h
ybrid
mod
e (p
ublic
and
priv
ate
cloud
)
Self-
serv
ice p
orta
l
Serv
ice ca
talo
gue
Bare
-met
al p
rovi
sioni
ng
Runb
ook
auto
mat
ion
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geba
ck b
illin
g or
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king
4.0
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5
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port
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rtan
t 5
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Figure 13
January 2014 20
19% have OpenStack in their plans. We suspectthat there are two groups in this late-adopterset. The larger, we believe, comprises smaller,single-datacenter shops for whom business isnot strictly dependent on a leading-edge IT in-frastructure. The other is highly complex envi-ronments and probably governmental entities.These shops, we believe, are more likely to findthe OpenStack offering appealing than prod-ucts from VMware, Microsoft, or others. CA andBMC did well in our vendor list, too, whichtends to confirm our belief that these lateadopters are not strictly small companies.
One vendor that ceded significant groundamong planners is Hewlett-Packard, whichlost more than half of its support with a 15-point drop. This is very bad news for a com-pany that’s put a lot of emphasis on its publicand private cloud capabilities.
We didn’t ask about white-box vendors fornetworking, servers, or storage — but we wishwe had. What seems to be clear is that the pri-vate cloud is shaping up to be a software play,with the software largely coming from estab-lished players, and from OpenStack and its
constituents. Specialty players like Eucalyptus,RightScale, VCE, Nimbula, and Piston Cloud re-main within the margin of error for our survey,among both private cloud users and planners;none was cited by more than 3% in our survey(see Figure 50).
Private cloud builders aren’t completelyturning on vendors of higher-priced gear, but
it does appear that VMware has convinced ITthat the choice of underlying hardware is notas important as it once was. The result: a slowmovement away from the usual hardwarevendors as the providers of infrastructural di-rection. We saw some of that in our 2014 Stateof Servers poll.
If you’re worried about the efficacy of pri-
Previous Next
2014 2012
Does your organization use chargeback within your private cloud?
Use of Chargeback
Yes, we charge departments and projects for resources
Yes, but for monitoring and cost awareness only
No
Don’t know
Base: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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22%22%
24%18%
49%51%
5%9%
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Figure 14
January 2014 21
vate cloud technology, you should feel as-sured that it’s worth the commitment. Oncein place, unless you’ve done it wrong, you willsee lower operational costs and be able to re-claim some of your existing staff’s valuabletime. It’s easy to take away from the typicaltrade press the message that you really needto wait and see how software-defined net-working turns out, or whether open sourceproducts like CloudStack and OpenStack aresolid enough for the mainstream.
Don’t listen, and don’t stay on the sidelinestoo long or you’ll never get the expertise youneed. Get your technology where you feelcomfortable, whether from VMware or a long-term strategic partner like IBM or Oracle. Allthe big vendors have plays. The bottom line isthat private cloud technology is a boon formost IT shops. If you’re not sure whether youshould worry about SDN, or private cloud, theanswer is that you probably don’t need to.Those who do know exactly who they are andcan believe our survey respondents — privatecloud is no passing hype.
Previous Next
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January 2014 22
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APPE
NDIX
Table of Contents
2014 2012
Which types of private clouds do you offer your organization?
Types of Private Clouds Offered
SaaS
PaaS
IaaS
All of the above
Note: Multiple responses allowedBase: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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40%39%
38%31%
23%37%
26%24%
R
Figure 15
January 2014 23
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2014 2012
Does your private cloud extend across multiple data centers?
Private Cloud Across Multiple Data Centers
Yes
No
Don’t know
Base: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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60%59%
35%36%
5%5%
Figure 16
January 2014 24
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2014 2012
Does IT move VMs, applications, and data among data center locations?
Movement Among Data Center Locations
Yes
No
Don’t know
Base: 68 respondents in November 2013 and 49 respondents at organizations with a private cloud extending across multiple data centersData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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71%70%
26%26%
3%4%
Figure 17
January 2014 25
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2014 2012
Does your organization require that all new applications be able to take advantage of your private cloud?
Private Cloud Requirement for New Applications
Yes; no exceptions
Yes, with some exceptions
Only for server applications destined for our private cloud
No
Don't know
Base: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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6%3%
42%34%
32%29%
2%6%
18%28%
Figure 18
January 2014 26
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2014 2012
What features and functions are required at the application level?
Required App-Level Features and Functions
Application performance management
Dynamic scaling of services
Lossless session failover
Note: Multiple responses allowedBase: 75 respondents in November 2013 and 50 in April 2012 with private cloud requirements for new applicationsData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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70%78%
68%72%
55%48%
Figure 19
January 2014 27
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2014 2012
How did your organization handle legacy applications?
Dealing With Legacy Applications
Replaced them with newer applications
Upgraded to cloud-ready applications
Rewrote them to support our private cloud
Other
No change
Note: Multiple responses allowedBase: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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35%36%
28%43%
21%19%
4%5%
35%29%
Figure 20
January 2014 28
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2014 2012
Which of the following best describes your approach to building your private cloud?
Approach Taken to Build a Private Cloud
Used internal expertise
Used consultants
Used vendor professional services
Mix of internal expertise and consultants
Mix of internal expertise and vendor professional services
Other
Base: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/21
33%24%
10%15%
8%11%
28%26%
19%22%
2%2%
Figure 21
January 2014 29
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2014 2012
How did your organization acquire staff knowledgeable in private cloud technologies?
Acquiring Knowledgeable Staff
Trained existing staff
Augmented existing staff with consultants
Hired new staff
Outsourced the management
Other
Note: Multiple responses allowedBase: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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76%89%
41%32%
28%16%
5%5%
2%1%
Figure 22
January 2014 30
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2014 2012
Did your organization buy a private cloud via a preconfigured bundle, like Vblocks, or build from individual products and product suites?
Build vs. Bundle
Individual products
Open source and commercial management software
Bundle
Other
Base: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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55%69%
21%6%
19%17%
5%8%
Figure 23
January 2014 31
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Which vendors did you use for your private cloud?
Private Cloud Vendors Used
Note: Multiple responses allowedBase: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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VMw
are
Micr
osof
t
Cisc
o
Dell
HP Citr
ix
IBM
Orac
le
NetA
pp
Red
Hat
EMC
Open
Stac
k
BMC
CA Clou
dSta
ck
VCE
Euca
lypt
us
Nim
bula
Othe
r
65%
56%
46% 49
%
46% 49
%
31%
38%
27% 28
%
24%
20% 24
% 25%
21%
20%
20%
15% 18
%17
%
17%
25%
7%5%
6% 6%
4%6%
3% 4%
2%4%
0% 1% 0% 1%
10%
6%
Figure 24
January 2014 32
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2014 2012
Approximately what percentage of your overall IT budget was devoted to building your private cloud?
Budget to Build a Private Cloud
Less than 10%
11% to 20%
21% to 30%
31% to 40%
41% to 50%
More than 50%
Don’t know
Base: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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21%26%
18%20%
18%20%
10%7%
7%6%
9%10%
17%11%
Figure 25
January 2014 33
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2014 2012
What percentage of your overall IT budget is devoted to maintaining your private cloud?
Budget to Maintain a Private Cloud
Less than 10%
11% to 20%
21% to 30%
31% to 40%
41% to 50%
More than 50%
Don't know
Base: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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31%33%
28%26%
12%16%
5%5%
2%4%
4%4%
18%12%
Figure 26
January 2014 34
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2014 2012
To what degree did industry standards play a role in product selection?
Impact of Industry Standards on Product Selection
A lot
Some
None
Don’t know
Base: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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35%44%
46%43%
12%12%
7%1%
Figure 27
January 2014 35
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2014 2012
Does your organization use public cloud services?
Use of Public Cloud Services
Yes
Yes, but we are phasing them out
Not yet, but we will
No, and no plans
Base: 113 respondents in November 2013 and 83 in April 2012 using a private cloudData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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39%45%
13%8%
21%22%
27%25%
Figure 28
January 2014 36
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2014 2012
Does your organization use or plan to use a hybrid cloud model, where applications may run, in whole or in part, in both the public and private cloud?
Use of Hybrid Cloud Model
Yes; we’re using a hybrid cloud model
Yes; we plan to use a hybrid cloud model
No
Don’t know
Base: 68 respondents in November 2013 and 55 in April 2012 using a private cloud and using or planning to use public cloud servicesData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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35%40%
37%36%
19%11%
9%13%
Figure 29
January 2014 37
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2014 2012
What are the main reasons your organization is phasing out, or has decided to not use, public cloud?
Reasons for Not Using a Public Cloud
Security and privacy concerns
Regulatory compliance or legal restrictions
Peak loads could wipe out cost savings
Inability to ensure SLA commitments
Inability to ensure application availability
Other
Note: Three responses allowedBase: 45 respondents in November 2013 and 28 in April 2012 phasing out or not using public cloud servicesData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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73%68%
33%39%
29%11%
27%21%
22%25%
9%11%
Figure 30
January 2014 38
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2014 2012
At what stage is your organization in deploying your private cloud?
Stage of Private Cloud Deployment
Research and planning
Making the business case
Evaluating products
Running a pilot project
Moving from pilot to production
Base: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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42%24%
18%18%
23%22%
12%24%
5%12%
Figure 31
January 2014 39
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What steps has your organization taken to build a private cloud?
18% 49% 33%
17% 49% 34%
14% 40% 46%
8% 33% 59%
8% 44% 48%
8% 25% 67%
6% 31% 63%
5% 30% 65%
30% 70%
Completed In progress Not started
Built the underlying server, storage, and networking infrastructure
Deployed hypervisors and management framework
Built a self-service portal
Automated subsystems
Inventoried applications and workflows
Created required services like runbooks and CMDBs
Created application templates
Integrated subsystems
Orchestrated automation across multiple subsystems
Base: 73 respondents testing or starting a private cloud projectData: InformationWeek 2014 Private Cloud Survey of 242 business technology professionals at organizations with 50 or more employees, November 2013
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R
Steps Taken to Build a Private Cloud
Figure 32
January 2014 40
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2014 2012
How long do you expect it will take to bring your private cloud from concept to production?
Expected Private Cloud Timeline
Less than six months
More than six months but less than one year
12 to 18 months
More than 18 months
Don’t know
Base: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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3%9%
30%33%
27%30%
27%17%
13%11%
Figure 33
January 2014 41
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How successful do you predict your private cloud will be in meeting the following IT goals? Please use a scale of 1 to 5, where 1 is “completely unsuccessful” and 5 is “extremely successful.”
Expected Success of IT Goals
Note: Mean average ratingsBase: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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2014 2012M
ore
effic
ient
use
of h
ardw
are
Bett
er sc
alab
ility
Bett
er o
vera
ll re
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lity
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uild
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ry
Busin
ess u
ser s
elf-s
ervi
ce p
orta
l for
sele
ct IT
serv
ices
Mor
e ef
ficie
nt u
se o
f IT'
s tim
e
Shor
ten
time
to d
eliv
er a
pplic
atio
ns to
the
busin
ess
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er p
eak
appl
icatio
n pe
rfor
man
ce
Bett
er a
vera
ge a
pplic
atio
n pe
rfor
man
ce
4.0 4.
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3.9 4.
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3.8 3.
9
3.8 3.
9
3.8 3.
9
3.8
3.7 3.
84.
0
3.8
3.5
3.4
3.8
3.8
3.7
1 Co
mpl
etel
y un
succ
essf
ulEx
trem
ely
succ
essf
ul 5
Figure 34
January 2014 42
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2014 2012
How successful do you predict your private cloud will be in meeting the following business and process goals? Please use a scale of 1 to 5, where 1 is “completely unsuccessful” and 5 is “extremely successful.”
Expected Success of Business and Process Goals
Lower total cost of ownership
Lower operational costs over time
Improved quality control
Lower capital costs over time
Improved alignment between IT costs and business needs
Ability to meet service-level agreements
Ability to charge back to track expenses to business units
Note: Mean average ratingsBase: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/35
3.73.8
3.73.8
3.73.8
3.73.8
3.73.7
3.63.8
3.13.5
1 Completely unsuccessful Extremely successful 5
Figure 35
January 2014 43
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What are the main hurdles you believe you will need to overcome to launch your private cloud?
Expected Challenges of Launching a Private Cloud
Note: Three responses allowedBase: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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2014 2012In
tegr
atin
g ex
istin
g IT
pro
duct
s
Upda
ting
our i
nfra
stru
ctur
e
Acqu
iring
em
ploy
ee sk
ill se
ts
Empl
oyee
resis
tanc
e
Man
agin
g au
tom
atio
n
Mak
ing
the
busin
ess c
ase
for p
rivat
e clo
ud
Acqu
iring
clou
d so
ftw
are
and
hard
war
e
Crea
ting
runb
ooks
Inve
ntor
ying
exi
stin
g ap
plica
tions
and
serv
ices
Othe
r
55% 58
%
44%
33%
41%
41%
36%
24% 29
%29
%
27%
23%
19%
34%
15%
15%17
% 22%
4% 4%
Figure 36
January 2014 44
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What are the main problems you foresee with your private cloud?
Potential Private Cloud Problems
Note: Three responses allowedBase: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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2014 2012Co
ntro
lling
VM
spra
wl
Incr
ease
d op
erat
iona
l cos
t and
com
plex
ity
Vend
or lo
ck-in
to a
priv
ate
cloud
pro
duct
set o
r par
tner
pro
gram
Inab
ility
to h
ire a
nd m
aint
ain
staf
f with
the
nece
ssar
y ski
lls
Incr
ease
d tr
oubl
esho
otin
g di
fficu
lty
Lack
of s
tand
ards
Incr
ease
d ca
pita
l cos
ts
Inte
grat
ing
new
har
dwar
e an
d so
ftw
are
Mai
ntai
ning
priv
ate
cloud
soft
war
e
Orph
aned
app
licat
ions
Man
agin
g so
ftw
are
and
VM O
S lice
nsin
g
Orch
estr
atin
g ne
w a
pplic
atio
n an
d VM
dep
loym
ents
Runa
way
aut
omat
ed p
roce
sses
Othe
r
45%
30% 33
%24
%
29%
22%
23%
21% 22
% 24%
18%
23%
16% 17
%
12% 16
%
6%10
%
4% 3%
22%
30%
21%
27%
19%
19%
27%
17%
Figure 37
January 2014 45
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Which technologies will you need to update or replace to build your private cloud?
Necessary Tech Updates to Build a Private Cloud
Note: Multiple responses allowedBase: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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2014 2012En
terp
rise
appl
icatio
ns
Conf
igur
atio
n an
d se
rvice
pro
visio
ning
soft
war
e
Stor
age
desig
n
Secu
rity p
rodu
cts
Netw
ork
desig
n
Syst
ems m
anag
emen
t
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ualiz
atio
n te
chno
logy
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tity m
anag
emen
t
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orki
ng e
quip
men
t
Perf
orm
ance
man
agem
ent
Serv
er h
ardw
are
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icatio
n m
odel
ing
Stor
age
equi
pmen
t
Oper
atin
g sy
stem
s
Prog
ram
min
g la
ngua
ges a
nd e
nviro
nmen
ts
49%
27%
48%
35%
45%
30%
43%
38%
38%
43%
32%
27% 29
%39
%
27%
25% 27
% 30%
23%
21%
6%15
%
37%
33% 34
% 35%
33%
33%
31%
31%
Figure 38
January 2014 46
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Please rate the importance of the following features when selecting private cloud technology, using a scale of 1 to 5, where 1 is “not important” and 5 is “very important.”
Importance of Private Cloud Features
Note: Mean average ratingsBase: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/39
2014 2012Ap
plica
tion
perf
orm
ance
man
agem
ent
VM m
obili
ty
Capa
city r
ight
s man
agem
ent,
i.e.,
perm
issio
n to
not
onl
y spi
n up
a V
M, b
ut h
ow m
any,
how
muc
h st
orag
e, e
tc.
Appl
icatio
n m
obili
ty
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t log
s
Self-
serv
ice p
orta
l
Dem
and-
base
d au
to-s
calin
g
Appl
icatio
n de
ploy
men
t tem
plat
es
Supp
ort h
ybrid
mod
e (p
ublic
and
priv
ate
cloud
)
Dele
gate
d ad
min
istra
tion
Serv
ice ca
talo
gue
Bare
-met
al p
rovi
sioni
ng
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ook
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mat
ion
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geba
ck b
illin
g or
trac
king
3.7 3.
8
3.7
3.7
3.6 3.
7
3.6
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3.6
3.1 3.
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3.3
2.8 3.
0
3.5
3.5
3.4
3.6
3.4
3.6
3.3
3.3
3.33.
4 3.4
3.4
1 No
t im
port
nat
Very
impo
rtan
t 5
Figure 39
January 2014 47
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Will your organization use chargeback within your private cloud?
Plans for Chargeback Use
Yes, we will charge departments and projects for resources
Yes, but for monitoring and cost awareness only
No
Don’t know
Base: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/40
14%20%
27%38%
32%27%
27%15%
Figure 40
January 2014 48
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2014 2012
Which types of private clouds will IT offer your organization?
Planned Private Cloud Offerings
SaaS
PaaS
IaaS
All of the above
Note: Multiple responses allowedBase: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/41
30%22%
36%25%
36%43%
27%34%
Figure 41
January 2014 49
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2014 2012
Will your private cloud extend across multiple data centers?
Planned Private Cloud Scope
Yes
No
Don’t know
Base: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/42
42%58%
29%32%
29%10%
Figure 42
January 2014 50
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2014 2012
Will IT move VMs, applications, and data among data center locations?
Planned Movement Among Data Center Locations
Yes
No
Don’t know
Base: 31 respondents in November 2013 and 68 in April 2012 at organizations with plans to extend a private cloud across multiple data centersData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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87%84%
3%4%
10%12%
Figure 43
January 2014 51
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2014 2012
Will your organization require that all new applications be able to take advantage of your private cloud?
Planned Private Cloud Requirement for New Apps
Yes; no exceptions
Yes, with some exceptions
Only for server applications destined for our private cloud
No
Don’t know
Base: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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1%2%
36%29%
36%41%
15%14%
12%14%
Figure 44
January 2014 52
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2014 2012
What features or functions will be required at the application level?
App-Level Feature and Function Requirements
Dynamic scaling of services
Application performance management
Lossless session failover
Note: Multiple responses allowedBase: 53 respondents in November 2013 and 85 in April 2012 at organizations planning to have private cloud requirements for new applicationsData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/45
50%60%
67%67%
73%70%
Figure 45
January 2014 53
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2014 2012
How do you plan to handle legacy applications?
Plan for Handling Legacy Applications
Upgrade to cloud-ready applications
Replace them with newer applications
Rewrite to support our private cloud
Other
No change
Note: Multiple responses allowedBase: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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21%28%
3%4%
27%20%
36%51%
41%44%
R
Figure 46
January 2014 54
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2014 2012
Which of the following best describes your planned approach for building a private cloud?
Planned Approach for Building a Private Cloud
Will use internal expertise
Will use consultants
Will use vendor professional services
Mix of internal expertise and consultants
Mix of internal expertise and vendor professional services
Base: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/47
6%9%
34%27%
30%30%
11%15%
19%19%
Figure 47
January 2014 55
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2014 2012
How will your organization acquire staff knowledgeable in private cloud technologies?
Strategy for Acquiring Knowledgeable Staff
Train existing staff
Augment existing staff with consultants
Hire new staff
Outsource the management
Note: Multiple responses allowedBase: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/48
16%22%
8%9%
43%50%
88%81%
Figure 48
January 2014 56
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2014 2012
Will your organization buy a private cloud via a preconfigured bundle, like Vblocks, or build from individual products and product suites?
Planned Approach for Private Cloud Purchase
Individual products
Bundle
Open source and commercial management software
Don’t know yet
Base: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/49
16%15%
32%31%
16%16%
36%38%
R
Figure 49
January 2014 57
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Which vendors do you plan to use for your private cloud?
Planned Private Cloud Vendor Use
Note: Multiple responses allowedBase: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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2014 2012
VMw
are
Micr
osof
t
Cisc
o
Citr
ix
Orac
le
Dell
IBM
HP Red
Hat
EMC
Open
Stac
k
NetA
pp
BMC
CA Clou
dSta
ck
Euca
lypt
us
Righ
tSca
le
VCE
Nim
bula
Pist
on C
loud
Othe
r
69%
62%
57%
50%
44%
51%
34% 38
%
30%
20%
19%
26%
19%
4%
14%
12%
7%4%
7%1%
7%4% 3% 3% 3% 4% 3% 4%
1%0%
1% 1%
10%
5%
29%
29%
29%
34%
24%
24%
39%
20%
Figure 50
January 2014 58
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2014 2012
Approximately what percentage of your overall IT budget do you expect to devote to building your private cloud?
Estimated Budget to Build a Private Cloud
Less than 10%
11% to 20%
21% to 30%
31% to 40%
41% to 50%
More than 50%
Don’t know
Base: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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14%25%
8%9%
1%3%
1%2%
28%22%
25%24%
23%15%
Figure 51
January 2014 59
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2014 2012
What percentage of your overall IT budget do you expect to devote to maintaining your private cloud?
Estimated Budget to Maintain a Private Cloud
Less than 10%
11% to 20%
21% to 30%
31% to 40%
41% to 50%
More than 50%
Don’t know
Base: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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8%16%
1%6%
1%2%
1%1%
25%23%
28%23%
36%29%
Figure 52
January 2014 60
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2014 2012
To what degree will industry standards play a role in product selection?
Impact of Industry Standards on Product Selection
A lot
Some
None
Don’t know
Base: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/53
3%1%
9%3%
47%54%
41%42%
R
Figure 53
January 2014 61
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2014 2012
Does your organization use public cloud services?
Public Cloud Use
Yes
Yes, but we are phasing them out
Not yet, but we will
No, and no plans
Base: 73 respondents in November 2013 and 117 in April 2012 testing or starting a private cloud projectData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
R7591213/54
22%28%
10%14%
41%30%
27%28%
R
Figure 54
January 2014 62
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2014 2012
Does your organization use or plan to use a hybrid cloud model, where applications may run, in whole or in part, in both the public and private cloud?
Hybrid Cloud Use
Yes; we’re using a hybrid cloud model
Yes; we plan to use a hybrid cloud model
No
Don’t know
Base: 50 respondents in November 2013 and 68 in April 2012 testing or starting a private cloud project and using or planning to use public cloud servicesData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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24%20%
56%61%
14%13%
6%6%
Figure 55
January 2014 63
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2014 2012
What are the main reasons your organization is phasing out, or has decided to not use, public cloud?
Reasons for Not Using or Phasing Out Public Cloud
Security and privacy concerns
Regulatory compliance or legal restrictions
Inability to ensure SLA commitments
Inability to ensure application availability
Peak loads could wipe out cost savings
Other
Note: Three responses allowedBase: 23 respondents in November 2013 and 49 in April 2012 testing or starting a private cloud project and phasing out or not using public cloud servicesData: InformationWeek Private Cloud Survey of business technology professionals at organizations with 50 or more employees
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26%31%
17%18%
13%4%
57%45%
39%27%
78%82%
Figure 56
January 2014 64
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Which of the following best describes your job title?
5% 3%
14%
2% 19%
29%
28%
Job Title
Data: InformationWeek 2014 Private Cloud Survey of 242 business technology professionals at organizations with 50 or more employees, November 2013
R7591213/57
1IT executive management (C-level/VP)
OtherConsultant
Line-of-business management
IT/IS staff
Non-IT executive management (C-level/VP)
IT director/manager
Figure 57
January 2014 65
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Which of the following dollar ranges includes the annual revenue of your entire organization?
11%
17%
10%
10%
11%
14%
9%
12%6%
Company Revenue
Data: InformationWeek 2014 Private Cloud Survey of 242 business technology professionals at organizations with 50 or more employees, November 2013
R7591213/58
1Less than $6 million
$6 million to $49.9 million
Don’t know/decline to say
Government/nonprofit
$500 million to $999.9 million
$1 billion to $4.9 billion
$5 billion or more
$50 million to $99.9 million
$100 million to $499.9 million
Figure 58
January 2014 66
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What is your organization’s primary industry?
Industry
Cons
truc
tion/
engi
neer
ing
Cons
ultin
g an
d bu
sines
s ser
vice
s
Cons
umer
goo
ds
Educ
atio
n
Elec
tron
ics
Ener
gy
Fina
ncia
l ser
vice
s
Gove
rnm
ent
Heal
thca
re/m
edica
l
Insu
ranc
e/HM
Os
IT ve
ndor
s
Logi
stics
/tra
nspo
rtat
ion
Man
ufac
turin
g/in
dust
rial, n
onco
mpu
ter
Med
ia/e
nter
tain
men
t
Nonp
rofit
Reta
il/e-
com
mer
ce
Tele
com
mun
icatio
ns/IS
Ps
Utili
ties
Othe
r
Data: InformationWeek 2014 Private Cloud Survey of 242 business technology professionals at organizations with 50 or more employees, November 2013 R7591213/59
4%
6%
2%
10%
2% 2%
13%
12%
10%
3%
5%
2%
6%
2%
3%
2%
4%
3%
9%
Figure 59
January 2014 67
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Approximately how many employees are in your organization?
24%
21%7%
16%
10%22%
Company Size
Data: InformationWeek 2014 Private Cloud Survey of 242 business technology professionals at organizations with 50 or more employees, November 2013
R7591213/60
150-99
100-499
10,000 or more
1,000-4,999
5,000-9,999
500-999
Figure 60
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