Rescue 1122 Report by Dr. Ali Hammad

8/9/2019 Rescue 1122 Report by Dr. Ali Hammad

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IDENTIFYING THE EXTENDED ROLEOF IT INFRASTRUCTURE INOPTIMIZING OPERATIONAL

PROCEDURES OF RESCUE 1122

[A report submitted in fulfillment of Observership at RESCUE 1122]

Prepared and submitted by

Dr. Ali Hammad Akbar(Visiting IT Observer)

1


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Table of Contents

FO!"OD.............................................................................................................................................#$OT! OF THA$%&..................................................................................................................................'!THODOO*+.....................................................................................................................................,A+O-T OF TH! !POT.....................................................................................................................

!&/-! 1100 A$D TH! %!+ T!/H$OO*+ PA+!& (A/OVI!")..................................2OP!ATIO$A D!PO+!$T A$D -&A*! OF IT I$FA&T-/T-! A$D &!VI/!&........3A$ A$A+&I& OF !$DTO!$D !&PO$&! TI!...........................................................................4/O$TO OO..................................................................................................................................15!6I&TI$* IITATIO$& 7 PO8!/T!D ODIFI/ATIO$&..........................................................11POVI$/IA O$ITOI$* /! (P/)........................................................................................04!6I&TI$* IITATIO$& 7 PO8!/T!D ODIFI/ATIO$&..........................................................#5FI$A "OD&.......................................................................................................................................#'!F!!$/!&.........................................................................................................................................#,

0


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FOREWORD

T9e :;n:ept ;< res:uing 9umans in manmade ;r natural disasters is marked =it9 risk> and demands:;mmitment> training> a::ura:y> timeliness and deliveran:e. T9e visi;n> s:;pe and g;als ;< !&/-!1100 as li training>

res;ur:es and ;perati;nal pra:ti:es @1. H;=ever> t9e


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NOTE OF THANKS

T9e ;bserver =is9es t; t9ank !&/-! 1100 as an ;rgani?ati;n t9at eBtended its =armt9 and9;spitality t; me it =as ali t9emati: basis ;< ;perati;ns t9r;ug9 :andid

debrie %I/&) t; 9ave :;n


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METHODOLOGY

T9e rep;rt 9as been :;mpiled a 7 Hig9er !du:ati;n /;mmissi;n> Internati;nal Travel *rants> Pakistan

,


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LAYOUT OF THE REPORT

T9e rep;rt starts =it9 t9e ma:r;vie= ;< t9e key players t9at pr;vide servi:es t; !&/-! 1100t9r;ug9 an IT supp;rt in


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RESCUE 1122 AND THE KEY TECHNOLOGY PLAYERS MACRO!"#EW$

It is imp;rtant t; understand t9e te:9n;l;gy players> as given in Figure 1> b;t9 nati;nal and

internati;nal =9i:9 are


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OPERAT#ONAL DEPLOYMENT AND USAGE OF #T#NFRASTRUCTURE AND SER"#CES

T9e per:eived and subseJuently designated r;le ;< vari;us departments =it9in !&/-! 1100 9as led

t; t9e distributed depl;yment ;< IT in Fig 1 is repli:ated al;ng =it9 t9e ;perati;nal depl;yment s9;=n t9r;ug9 amatriB in Figure 0. A detailed des:ripti;n ;< ea:9 ;< t9e ;perati;nal area (aka department)


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AN ANALYS#S OF END!TO!END RESPONSE T#ME

In t9is rep;rt> =e address t9e internati;nally re:;gni?ed g;lden 9;ur0. T9e delays in ambulan:eresp;nse> patient eva:uati;n> 9;spitali?ati;n and ambulan:e dis:9arge are t9en s9;=n t; be attributablet; vari;us internal and eBternal :;nstraints. T9e


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CONTROL ROOM

D&sp$s&t&$n

/;ntr;l ;;m is laid ;ut in !&/-! 1100 Distri:t !mergen:y Head Muarters. It is adEa:ent t; t9e s9i


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E%#ST#NG L#M#TAT#ONS & PRO'ECTED MOD#F#CAT#ONS

T9is subse:ti;n des:ribes /;ntr;l ;;m related pr;blem areas> limitati;ns ;< eit9er t9e ITin


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Figure ,. essage seJuen:e diagram


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t9en mapped ;nt; t9e landline numbers :urrently used PT/$T/ eB:9ange dete:ts t9e /I identi /I is

1#


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interested in t9;se telep9;ne :alls =9i:9 did n;t lead t; ambulan:e dispat:9 be:ause su:9 :ases :angive rise t; litigati;n and "O> drivers and !Ts in :ase ;< inJuiry ;r amedi:;legal :ase.

I< an ID is assigned t; "ireless devi:e bel;nging t; an ambulan:e> it =;uld 9ave a 9ig9 :;rrelati;n=it9 !/ at :ertain TI!OF!!*!$/+. T9is in in musi: et:) ;r t9e /T"O K& d;es n;t br;ad:ast ambulan:e reJuest. T9e :all is :;nsidered anan;maly. &in:e t9is :all is n;t gr;uped =it9 re:;rdings ;< =ireless transmissi;ns> /I :an easilyidenti t9e /I is investigating an emergen:y :all> t9e :all is pla:ed =it9 gr;uped =irelesstransmissi;ns =9i:9 =ere re:;rded s;;n a :;mprise transmissi;ns relating t; t9e :urrent emergen:y and may be s;me ;t9ertransmissi;ns. H;=ever> sin:e t9e :;rrelati;n ;< t9e emergen:y :all is 9ig9 =it9 :;nseJuent =irelesstransmissi;n> t9e devi:e ID ;< t9e ambulan:e m;bile stati;n =;uld be re:urring. T9e /I :an easilypinp;int t9e ambulan:e and !T and driver ;n t9at ambulan:e. T9e in


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NO, CT-O AND -O RESPONDING TO EMERGENCY CALL NE- OPERATIONS FOR CMS

1 /aller :alls and is assigned a valid !/ /& st;res !/

0 K& br;ad:asts ambulan:e !M (by "O) /&


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Figure 2b. Operati;n ;< retr;


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Figure 3. /ell Kr;ad:ast &ervi:e det;uring tra


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=9i:9 su:9 sens;r is inter


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. e:;mmended Implementati;n &trategy

In t9e training days =9en t9e drivers and !Ts are given test drive sessi;ns a:r;ss a9;re


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2. Pr;p;sed &;luti;n

T9e in ID :ard $; and;r Ve9i:le $;> 9;spital dispat:9ed t;> andp;ssibly a 8ail ;ad> $eara:e /;urse

T/ (;verbleeding)

Figure 11. Pr;p;sed in


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per:eived t9r;ug9 pers;nal eBperien:e t9r;ug9 attending emergen:ies in t9e ambulan:e t9at t9edistri:ts =9ere t9e number ;< publi: se:t;r 9;spitals are t9ere is an ;bserved un=illingness ;< 9;spital sta pr;visi;n ;< e


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4. Pr;blem &tatement (Observers suggesti;n t9e !T :;lle:ts partially:;mpleted !mergen:y /all F;rm (!/F) &9i


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&in:e t9e in


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15. Pr;p;sed &;luti;n

"e pr;p;se an intera:tive Juesti;nnaire t9at appears ;n t9e s:reen ;< t9e :;mputer be


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-npredi:table daily a:tivities ;


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10. Pr;blem &tatement (Observers suggesti;n)

T9e identi it is a daunting :9allenge t;

de


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10. e:;mmended Implementati;n &trategy

In ;rder t; implement it e


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1 # . Pr;blem &tatement (Observers suggesti;n)

Tra


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PRO"#NC#AL MON#TOR#NG CELL PMC$

D&sp$s&t&$n

T9e Pr;vin:ial ;nit;ring /ell (P/) lies at t9e 9eart ;< t9e !&/-! 1100 ;perati;ns. &eeing its:riti:al r;le> it is 9;used =it9in t9e Head Muarters (HM) ;< !&/-! 1100> a9;re. T9e in


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E%#ST#NG L#M#TAT#ONS & PRO'ECTED MOD#F#CAT#ONS

T9is subse:ti;n des:ribes P/related pr;blem areas> limitati;ns ;< eit9er t9e IT in =9ile t9e m;re re:ent emergen:ies are displayed in t9e


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Figure 13. P;stevent analysis


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maE;r in:idents in :9r;n;l;gi:al ;rder.

1 , a. e:;mmended Implementati;n &trategy

Figure 14. Pr;vin:e=ide ma:r;vie=ing system a visual das9b;ard is implemented as a =ebservi:e 9;sted by a =eb server in P/. !a:9distri:t =it9 Internet :;nne:tivity upl;ads in a push me:9anism is pr;p;sed t9at implements s:rum2

situati;n in t9e game ;< ugby using a distributed s; every missi;n t9at is identi


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peakl;ad seas;n> trainings> seas;nal and annual ;


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F#NAL WORDS

In t9is rep;rt> as an ;bserver> I 9ave attempted t; identi -!T t9r;ug9 %I/& and Dept ;< /&7! is already engaged in t9e pr;:ess ;<


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REFERENCES

@1 H. "aseem> . $aseer> 8. A. a??ak> !stablis9ing a su::ess V;l. 03> pp. ,1#,1,. 0511.@0 Department ;< Healt9> Impr;ving ambulan:e resp;nse timesN 9ig9 impa:t :9anges and resp;nse

times alg;rit9ms *ate=ay re . &;le> D. *iust;> D net=;rks

Emer"enc# $ana"ement Comp% Comm% &rot% 'orshop (!//P)> I"// 0511.@, VA. Drag;i> /. D;bre> A m;del I"// 0511.

Rescue 1122 Report by Dr. Ali Hammad

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