Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem...

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Requirements for the use of virtual worlds in corporate training Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator Leonel Morgado – INESC TEC and Universidade Aberta, Portugal Hugo Paredes, Benjamim Fonseca, Paulo Martins – INESC TEC and UTAD Ricardo Antunes – Instituto Politécnico de Leiria Lúcia Moreira – Academia Unitel, Angola Fausto de Carvalho, Filipe Peixinho, Arnaldo Santos – Altice Labs

Transcript of Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem...

Page 1: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

Requirements for the use of virtual worlds in corporate

trainingPerspectives from the post-mortem of a corporate e-learning provider

approach of Second Life and OpenSimulator

Leonel Morgado – INESC TEC and Universidade Aberta, Portugal

Hugo Paredes, Benjamim Fonseca, Paulo Martins – INESC TEC and UTAD

Ricardo Antunes – Instituto Politécnico de Leiria

Lúcia Moreira – Academia Unitel, Angola

Fausto de Carvalho, Filipe Peixinho, Arnaldo Santos – Altice Labs

Page 2: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

• Created at Altice Labs(formerly Portugal Telecom Inovação)

• Corporate-centric Learning Management System:banks, insurance companies, airlines, telecoms, etc.

• Over 430,000 users worldwide

Page 3: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator
Page 4: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

Alternatives for integration of virtual worlds in LMS

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Full integration is…

…making the 3D environment a managed part of theLearning experience, using the same management platform.

Page 6: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

In our view, the LMS…

…is the SOURCE

…is the STORE

…COMMANDS

Page 7: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

THE DATA! Timeline of 19 events

Collected data from docs, prototypes,

proceedings, screenshots, etc.

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Timeline of 19 events

Event E1:Joint undergraduate

project proposals

Page 9: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

Timeline of 19 events

Events E2 & E3:Joint grant proposals

& their fusion in grantcontract MULTIS

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Timeline of 19 events

Events E4-E8:MULTIS project

meetings & companyseminar presentation

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Timeline of 19 events

Events E9-E11:Joint grant proposal

MULTIS II & contract, final MULTIS meeting

Page 12: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

Timeline of 19 events

Events E12-E16:MULTIS II project

meetings & customersseminar presentation

Page 13: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

Timeline of 19 events

Events E17 & E18:MULTIS II design report and final

meeting

Page 14: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

Timeline of 19 events

Event E19:Public technology

presentationworkshop

Page 15: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

Sample requirements extractionR2f

Automatically create, manage, & delete synchronoustraining sessions

E2b, E5b

R2f-1 Ability to schedule 3D training sessions E2b

R2f-2Ability to select features of the training session space (spatial arrangement, size, available interactive elements)

E2b, E5b

R2f-3 Ability to define participants E2b

R2f-4Management tasks done without technical implementation concerns

E2b

R2f-5 Ability to assign a session to a preexistent space E5b

R2f-6User identification done via the Formare LMS username

E5b

R2f-7Formare usernames have SL/OpenSim usernames automatically

E5b

… … …

Page 16: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

THE RESULTS: reqs & sub-reqs!(grouped in 9 categories)

C1 Privacy of training sessions

C2 Record and replay behaviors of actors and other elements

C3 Support for virtual world content development

C4 Automated support for Administration

C5 Automated support for trainers and trainees

C6 Access to the LMS data and services in the 3D space

C7 Integration of virtual world data in the LMS

C8 LMS must be the source of control and management over educational activities in virtual worlds

C9 Existence of alternatives for voice communication in the 3D platform

Page 17: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

What do you think, ?

We are planning a questionnaire, to get your views, based on…

Page 18: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

Four main problems

Page 19: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

1st – Storing VW content in the LMS

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Solution for problem 1:LMS-controlled bots as data store

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2nd – Placing content into the VW

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Solution for problem 2:LMS-controlled bots act upon VW

Morgado et al. (2016). A Bot Spooler Architecture to Integrate Virtual Worlds with E-learning Management Systems for Corporate Training, Journal of Universal Computer Science, 22 (2), 271-297.

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3rd – Receiving VW events and data

Page 24: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

Solution for problem 3:VW scripts and Web Services

Pinheiro et al. (2014). Development of a mechanical maintenance training simulator in OpenSimulator for F-16 aircraft engines, Entertainment Computing, 5 (4), 347-355.

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4th – Control VW platform from LMS

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Solution for problem 4:LMS-controlled bots inject & deletes scripts and/or provide parameters

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Example: R2g-63D objects should have user profile-based permissions

Page 28: Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

Want to know [email protected]


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