REQUEST FOR PROPOSAL

ADDENDUM 1

Paratransit Reservations/Scheduling Software

Project # 2021-26

300 Ellsworth Ave SWGrand Rapids, MI 49503-4005

(616) 456-7514

Date RFP Issued: Friday, March 12, 2021 Deadline for Questions Friday, March 19, 2021 by 2:00 p.m.,

ET Response to Questions Wednesday, March 24, 2021 Addendum One Issued Wednesday, March 24, 2021 Proposals Due Monday, April 5, 2021 by 2:00 p.m., ET Board Action Wednesday, April 21, 2021 Anticipated Award Date: Thursday, April 22, 2021

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Table of Contents

REQUEST FOR PROPOSAL...............................................................1

PARATRANSIT RESERVATIONS/SCHEDULING SOFTWARE..................1

PROJECT # 2021-26........................................................................1

SECTION 1: NOTICE.......................................................................7

REQUEST FOR PROPOSAL (RFP)......................................................7

SECTION 2: BACKGROUND.............................................................8

SECTION 3: PROPOSAL REQUIREMENTS & EVALUATION.................10

SECTION 4: SCOPE OF WORK.......................................................14

General Software Requirements – Standards............................................................................14

4.1 SOFTWARE INFRASTRUCTURE...............................................................................................14

4.2 INTERFACES................................................................................................................................... 14

4.3 FUNCTIONALITY........................................................................................................................... 14

4.4 DATA VALIDATION...................................................................................................................... 15

4.5 GEOGRAPHIC INFORMATION SYSTEM (GIS)....................................................................15

4.6 REAL TIME SCHEDULING PARAMETERS.............................................................................15

4.7 CUSTOMER SMARTPHONE/WEB-BASED APPLICATION................................................16

4.8 DATA INTEGRITY.......................................................................................................................... 17

4.9 SYSTEM PERFORMANCE........................................................................................................... 17

4.9 SECURITY........................................................................................................................................ 18

4.11 TECHNICAL SUPPORT................................................................................................................ 18

4.12 CLIENT REGISTRATION/CERTIFICATION.............................................................................18

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4.13 TRIP RESERVATION SYSTEM (CALL ENTRY).....................................................................19

4.14 TRIP RESERVATIONS SYSTEM PARAMETERS/DATA ELEMENTS...............................20

4.15 RESERVATIONS............................................................................................................................. 21

4.16 SCHEDULING.................................................................................................................................. 22

4.17 TRIP ASSIGNMENT...................................................................................................................... 22

4.18 TRAVEL TIME................................................................................................................................. 23

4.19 TRIP INTEGRATION..................................................................................................................... 24

4.20 CUSTOMER SERVICE................................................................................................................... 24

4.21 DISPATCHING................................................................................................................................ 24

4.22 REPORTING..................................................................................................................................... 25

4.23 BILLING............................................................................................................................................ 27

4.24 VEHICLE MONITORING............................................................................................................... 27

4.25 INTERFACES................................................................................................................................... 28

4.26 MOBILE DATA COMPUTERS.....................................................................................................28

3. *Trip Scheduling and Dispatching Requirements”..........................................................29

4.27 REPORTS......................................................................................................................................... 29

4.28 OTHER REQUIREMENTS............................................................................................................ 30

4.29 GEOGRAPHIC INFORMATION SYSTEM (GIS) SPECIFICATIONS.................................31

4.30 GEOCODING REQUIREMENTS.................................................................................................33

4.31 DOCUMENTATION REQUIREMENTS......................................................................................33

4.32 TRAINING REQUIREMENTS...................................................................................................... 34

4.33 INSTRUCTORS............................................................................................................................... 34

4.34 MANUALS AND EQUIPMENT....................................................................................................35

4.35 INTEGRATION WITH EXISTING SYSTEMS..........................................................................35

4.36 INTEGRATION WITH MDC/AVL EQUIPMENT......................................................................35

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4.37 IMPLEMENTATION, SUPPORT, MAINTENANCE, AND WARRANTY REQUIREMENTS........................................................................................................................................ 35

4.38 WARRANTY COVERAGE............................................................................................................. 36

4.39 WARRANTY PERIOD.................................................................................................................... 36

4.40 WARRANTY CONDITIONS......................................................................................................... 36

4.41 NEGLIGENCE.................................................................................................................................. 37

4.42 CONSUMABLE ITEMS.................................................................................................................. 37

4.43 CONFIGURATION MANAGEMENT...........................................................................................37

4.44 NO OTHER WARRANTIES.......................................................................................................... 37

4.45 WARRANTY OF TITLE TO EQUIPMENT................................................................................37

4.46 WARRANTY REPAIR AGREEMENT.........................................................................................37

4.47 WARRANTY PERIOD SPARE PARTS......................................................................................37

4.48 VENDOR NON-RESPONSIVENESS..........................................................................................38

4.49 REPAIR WARRANTY REPORTING...........................................................................................38

4.50 VENDOR REQUIREMENTS......................................................................................................... 38

4.51 EXTRA FEATURES........................................................................................................................ 39

4.52 ON-DEMAND MICROTRANSIT SERVICE...............................................................................40

SECTION 5: INSTRUCTIONS TO PROPOSERS..................................42

SECTION 6: REQUIRED CONTRACT PROVISIONS.............................51

FTA REQUIRED CONTRACT CLAUSES..............................................................................................56

SECTION 7:....................................................... REQUIRED FEDERAL CERTIFICATES69

ATTACHMENT 1............................................................................71

DBE PARTICIPATION FORM............................................................................................................................... 71

ATTACHMENT 2............................................................................73

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CERTIFICATION OF PRIMARY CONTRACTOR REGARDING DEBARMENT, SUSPENSION, AND OTHER RESPONSIBILITY MATTERS................................................................................................................................. 73

ATTACHMENT 3............................................................................75

CERTIFICATION OF LOWER-TIER PARTICIPANTS (SUBCONTRACTORS) REGARDING DEBARMENT, SUSPENSION, AND OTHER INELIGIBILITY AND VOLUNTARY EXCLUSION...................................................................................75

ATTACHMENT 4............................................................................77

CERTIFICATION OF RESTRICTIONS ON LOBBYING...............................................................................................77

ATTACHMENT 5............................................................................79

Certificate of Compliance with FTA Clauses....................................................................................................... 79

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SECTION 1: NOTICEREQUEST FOR PROPOSAL (RFP)

Project # 2021-26PARATRANSIT RESERVATIONS/SCHEDULING SOFTWARE

The Interurban Transit Partnership (ITP) invites qualified firms to submit proposals for the purchase and installation of Paratransit Reservations/Scheduling Software. The ITP requires a Windows-based automated reservation, scheduling, and dispatching system, as well as an interface linking a Geographic Information System (GIS) that will be capable of integration with AVL (automated vehicle location) and MDC (mobile data computer) technology. Finally, the successful proposer will include an on-demand scheduling system complete with real time dispatching and a publicly available scheduling app.

Proposals are due by Monday, April 5, 2021 at 2:00 p.m., ET. The ITP has joined the Michigan Inter-governmental Trade Network (MITN). This group of agencies has joined forces to create a regional bid notification system to notify companies of new bid opportunities.  Register with MITN here: https://www.bidnetdirect.com/mitn You can view listings of current solicitations as well as contract award information. To download bids, proposals, or formal quote documents and addenda as well as receive email notifications, you must complete a brief online registration process. There are no fees required to register with MITN. Proposals shall be subject to all applicable State and Federal laws and subject to financial assistance contracts between the ITP Board and the United States Department of Transportation under the Urban Mass Transportation Act of 1964, as amended, and the Michigan Department of Transportation. The selected contractor(s) will be required to comply with all applicable Equal Employment Opportunity laws and regulations. All proposers will be required to certify that they are not on the Comptroller General’s list of ineligible contractors.The ITP Board hereby notifies all proposers that it will affirmatively insure, in regard to any contract entered into pursuant to this advertisement, that Disadvantaged Business Enterprises will be afforded full opportunity to submit proposals in response to this Request for Proposal and will not be discriminated against on the grounds of race, religion, color, sex, handicap, or national origin, in consideration for an award.The ITP Board reserves the right to postpone, accept, or reject any and all proposals in whole or in part on such basis as the ITP Board deems to be in its interest to do so, subject to the rules and regulations set forth by the Federal Transit Administration and the Michigan Department of Transportation.No proposal may be withdrawn for at least sixty (60) days after the scheduled closing time of the proposals. A digital copy of the proposal must be submitted

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through MITN. (Link provided above). Combine proposal documents into one pdf prior to submitting to MITN.Kevin Wisselink Interurban Transit PartnershipProcurement and Capital Planning Manager 300 Ellsworth Ave. SWkwisselink@ridetherapid.org Grand Rapids, Michigan 49503

SECTION 2: BACKGROUND2.1 INTRODUCTIONThe ITP provides paratransit services to the greater Grand Rapids metropolitan area. This service, called GO!Bus, is an advance reservation, door-to-door public transportation service for senior citizens and persons with disabilities. GO!Bus is primarily an ADA paratransit service that picks up passengers at their home or other location as requested. With this type of service, passengers usually share the same vehicle, and these vehicles may make other stops before a passenger arrives at his or her destination. The ITP also has other services such as Passenger Adaptive Suburban Service (PASS) and RideLink. PASS provides curb-to-curb service that connects passengers to the fixed-route system if the passenger lives more than 1/3 mile from a bus stop. Ridelink is a network of area transportation providers including GO!Bus. RideLink offers transportation to persons aged 60 or older to any destination, including doctor visits, recreational visits, and shopping trips within Kent County. All participants book trips through the ITP’s GO!Bus office located at 300 Ellsworth Ave, SW Grand Rapids, MI 49503.ITP’s GO!Bus service currently operates 68 vehicles; each of which has wheelchair accessibility. The GO!Bus service is available from 4:30 am to approximately 12 am based on availability, Monday through Friday, Saturdays 5:15 am to 9:30 pm and Sundays 6:30 am to 6:30 pm. The ITP Special Services department currently books approximately 800-900 one-way trips per day using the current program, Trapeze. The ITP Special Services Department seeks to upgrade to a Windows-based real time scheduling system. Currently the call takers schedule trips and an outside contractor dispatches these trips. The ITP Special Services Department requires a new software system to schedule in the most efficient way possible in order to save time and money for ITP and its members and to provide the best service possible to its customers. The ITP requires the new software system to have on-demand capabilities, and the ability to generate reports specifically geared toward complaints and denied trips under the scope of the ADA guidelines.The ITP currently uses TripSpark/Trapeze PASS v16 workstation for its scheduling software for rural demand response and paratransit services. The Trapeze PASS software is the primary paratransit data management software used for scheduling/dispatching trips, establishing, and verifying rider eligibility, recording actual passenger pick-up/drop-off times, trip distances, fares collected and cancellations as well as no shows and add-on trip data.

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Additionally, ITP is launching an on-demand service to serve the outlying parts of its service area. This new service will provide app and phone-based trip scheduling and allow for real-time scheduling and dispatching of vehicles. It is envisioned that this system, at a minimum, would primarily include:

• a customer facing smartphone/website application• a vehicle driver facing interface • a backend system to monitor and modify trip requests• a data portal to run reports and extract data.

For more details about the potential parameters of this new service, please see Attachment 5.

2.2 AGENCY PROFILEThe ITP, also known as The Rapid, is the authority that provides a variety of public transportation services for the Grand Rapids metro area and beyond. The Rapid operates fixed route and demand-response services for persons with disabilities and those living outside the fixed route service area. The ITP currently operates a total of 164 vehicles on its 28 fixed routes and an additional 68 paratransit vehicles throughout the service area. In 2019, The Rapid provided Annual approximately 10.5 million trips. COVID has affected trips and serviced levels, but The Rapid does anticipate an eventual return to pre-COVID service levels and trips as we emerge from pandemic.

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SECTION 3: PROPOSAL REQUIREMENTS & EVALUATION

Qualified firms are invited to submit a proposal package as described in Section 2, Background above. A more detailed description of the services to be performed is provided in Section 3, Scope of Work. The anticipated term of this contract is five (5) years with up to five (5) one (1) year options.

This invitation does not commit the ITP to pay for costs incurred in the submission of a proposal package or for any costs incurred prior to the execution of a formal contract.

3.1 PROPOSAL REQUIREMENTSProposing firms shall include the following information, at a minimum, organized in the following order as part of their proposal.

3.1.1 Cover LetterThe proposal must include a cover letter that identifies the proposing firm/organization, mailing address, contact person, and telephone number. The cover letter must acknowledge the receipt of all addenda issued to the RFP and be signed by the individual who is authorized to negotiate and execute a contract on behalf of the proposing firm/organization.

3.1.2 Company Information This section shall include general background information on the vendor who will be providing products and services as part of the proposed project and a brief history of the organization.

a) A narrative covering the company/individual’s experience in providing this type of dispatching/reporting system.

b) A company outlines showing business structure, office locations, personnel, and company location that would support this project. Include resumes of key personnel involved in this project.

ITEM QUESTION RESPONSE/COMMENTS(attach additional information as required)

Company

Vendor Company Name

Contact Person for this ProcessPhone/fax/emailAddressCompany location:

Corporate office:Local offices (US)

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ITEM QUESTION RESPONSE/COMMENTS(attach additional information as required)

Other office(s)Year Established# Years offering ITSM servicesPlease provide a brief company history covering all significant eventsAre there any anticipated mergers or acquisitions pending?

Financials

Ownership (public/private)

If the company is private, are there plans to take it public in the next 5 years?If the company is public, on what exchange is it traded?What is your fiscal year-end?Annual Revenues last fiscal year?

Staff Total Number of employees:# in Development# in Implementation# in Sales# in Support

Average length of service

3.1.3 Firm and Staff QualificationsThe proposal shall include a general description of the firm and its background as it relates to this project.

Prepare a statement of qualifications for this project, which addresses the following:a) Your knowledge and understanding of the project.b) Qualifications of proposed project staff relative to job criteria.c) Representative projects demonstrating experience with similar projects in the

area.c) References (at least three) including client name, address, contact person,

email address and telephone number and date completed. This list will be comprised of customers using the system (or earlier versions of the system) on which proposed key staff assigned to this ITP project have worked.

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d) Participation in professional societies3.1.4 Technical Proposal

Proposal will address all items as stated in the Scope of Work (Section 4) and shall organize their proposal in the same order as the items are listed in the Scope of Work. It shall include the technical description of products offered and process workflows. Section 4 (Scope of Work) describes the minimum set of requirements. Proposers may be asked to demonstrate each mandatory feature.

3.1.5 Cost - Financial ProposalBudgets should otherwise conform to the requirements of the FTA for third-party contracts.

a) Schedule of labor rates (fully loaded) for the various categories of personnel to be used on the project.

b) Any other information available to show pricing methods.

For purposes of comparison, proposed fees should only represent requested services as outlined in the solicitation. Additional services offered which are not included in the scope of work must be segregated on the cost proposal with corresponding fee(s).Proposed rate and costs will be used in the negotiation of fees and shall remain in effect through the length of the contract, except such rates may be adjusted when additional work beyond the original authorization is being negotiated; provided, any increases in rates shall not exceed increases in the Consumer Price Index since the date of the proposal.

Proposed overhead rates should conform to the Federal Acquisition Regulations as established by a governmental audit or certified by a Certified Public Accountant, Profit rate shall be applied only to direct labor plus overhead and shall not exceed ten percent (10%). No mark up or profit shall be paid on non-labor related job costs, or reimbursable costs.

Prior to any negotiation, the selected firm will be required to provide written confirmation of proposed overhead rates as well as proposed total compensation utilizing the rates shown in the proposal and detailing man hours needed for each activity.

3.16 Required CertificationsThe following items shall be completed and submitted as part of the proposal, which can be found at the end of this RFP. Compliance with these requirements is mandatory for contract award:

ATTACHMENT 1 – DBE Participation Form ATTACHMENT 2 – Certification of Primary Contractor Regarding

Debarment, Suspension, and Other Responsibility Matters ATTACHMENT 3 - Certification of Lower-Tier Participants

(Subcontractors) Regarding Debarment, Suspension, and Other Ineligibility and Voluntary Exclusion

ATTACHMENT 4 – Certification of Restrictions on Lobbying

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3.2 EVALUATION, SELECTION AND AWARDProposals will be evaluated and scored with regard to their responsiveness to the proposal requirements and based on the following selection criteria listed in relative order of importance:

A. Ability to meet ITP’s critical and unique functional requirements.B. Level of understanding, technical approach, and work scheduleC. Evaluation of Firm Qualifications

Capabilities and experience of the firm Capabilities and experience of staff to be assigned to the

project. Capabilities of the firm and staff to perform all aspects of the

proposal as described in Section 4.D. Service/Responsiveness/Technical Support delivered by firm.E. Technical requirementsF. Long-term viability and vision of the firm and productG. Cost (of implementation, planning, development, and project

planning)

The following requirements found in 3.1 Proposal Requirements will not be evaluated but must be provided for the proposal to be deemed responsive:

References Firm Certifications

A short-list will be generated based on those firms considered to be in the competitive range that have a reasonable expectation that they could win the contract. Those firms that are not on the short-list will be notified that they are no longer in contention for the contract. The ITP reserves the right to make a recommendation to the Board of Directors for contract award(s) based on high score alone without conducting interviews.Short-listed firms may be invited for an interview in person or remotely to provide a short presentation and respond to questions proposed by staff. Presentations will be scored.The ITP may request best and final offers from finalists.The Evaluation Committee will choose the responsible and responsive firm providing the best overall value to meet the needs of the ITP project requirements and make a recommendation to the ITP Board for contract award. The ITP makes no representations that any agreement will be awarded to any proposer(s) responding to this RFP. The ITP expressly reserves the right to reject any and all proposals or to waive any irregularity or informality in any proposal and to be the sole judge of the suitability of the services to be rendered.

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SECTION 4: SCOPE OF WORK General Software Requirements – Standards

The following section describes the minimum set of requirements. Proposers are required to address each mandatory feature in their proposals and be prepared to demonstrate these features if selected to make a presentation.4.1 SOFTWARE INFRASTRUCTURE

Category Current System

Server OS Microsoft Windows Server 2016 R2 /2019

Desktop OS Microsoft Windows 10Productivity Software Microsoft Office 365Domain Controller Windows Active DirectoryWebsite Infrastructure Website Hosting is Outsourced

4.2 INTERFACESThe system shall provide a tested interface to Interactive Voice Response (IVR) equipment and must have previously integrated with at least one IVR system in a production paratransit environment.

The system shall provide a tested interface to Mobile Data Computer (MDC) equipment and must have previously integrated with at least one MDC and AVL system in a production paratransit environment.

4.3 FUNCTIONALITY1) The system shall use Microsoft Windows’s system properties for fonts and

colors wherever applicable.2) The system shall perform all printing functions via the Windows Print

Manager.3) The system shall support the Universal Naming Convention (UNC) and long

filenames.4) The system shall include an online help feature. It must provide context-

sensitive help information for each command, menu item, screen, and option.5) The system shall include a toolbar that is configurable by a System

Administrator, including Tooltips.6) The grid control for all tabular data display shall support the following:

a. Click and drag column re-sizing.b. Drag and drop column re-ordering.c. Data sorting

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d. Easy selection of columns to be viewed (add/delete columns)7) The system shall provide automatic numbering features for rider records and

ride reservations.8) The system shall be capable of displaying time units in military (24-hour)

time.Configuration of the proposed program via parameter files, option screen, or the like should be sufficient to tailor the proposed system to meet requirements.

4.4 DATA VALIDATION1) The system shall perform data validation at the point of data entry to the

maximum extent possible.2) The system user interface must be uniform and consistent in its use of

menus, buttons, function keys and screen designs. Each screen or window must have its own unique identifier providing the user with a clear indication of the screen function.

3) When a city has been selected or entered the set of street names displayed will be limited to those in the specified city.

4) The system shall maintain a list of geo-coded common origins/destinations by name but must cross reference those to actual addresses and fill them in when a common name is selected (e.g., selecting Senior Center would enter 123 Main Street in the destination street address field.) This list of common places must be configurable by supervisors.

5) The system shall provide online address verification, checking each address entered to see if the street exists and is unambiguously identified (asking for Avenue, Street, or other suffix when needed) and if the number is valid for the street.

4.5 GEOGRAPHIC INFORMATION SYSTEM (GIS)1) The system shall provide an integrated GIS that can be directly read and

display ESRI shape files. If another GIS is proposed, detailed justification and a feature comparison between the proposed GIS and ArcView must be provided.

2) The GIS must allow the user to click on any spot on a map to display associated address data including street name and address number (or range), city and ZIP code.

3) The GIS must be able to display ADA-compliant service corridors based on hours of service overlaid on the maps.

4) The system shall display the approximate route of any and all paratransit vehicles in service based on their scheduled stops (either straight line or expected turn-by-turn route, with stops highlighted).

5) The system shall allow for integrated editing and easy replacement of map files.

6) The GIS component shall be accessible from all other components: Registration, Reservations, Scheduling, and Dispatching.

7) Define which coordinate system(s) will be used to store coordinate locations of trip origins and destinations (e.g., latitude/longitude, state plane)?

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4.6 REAL TIME SCHEDULING PARAMETERSThe desired technology is software that includes shared ride batching algorithm that matches requesting passengers to available vehicles. While it is assumed that ITP will not have direct access to the source code, it is desired to be able to work with the selected vendor to adjust back end parameters such as maximum estimated time of arrival (ETA), deviation thresholds for shared rides, on street and off-street travel speed settings, and walking thresholds for riders. Some other core features of the software shall include:

A web-based administrative console to manage trip reservations and access driver and rider data.

An interface to allow call-in reservations to be scheduled in real-time or in advance.

The ability to define a service area boundary that specifies the extent to where and when a rider can book a trip on district operated services. These boundary polygons should be easily drawn and defined by ITP staff using the software solution provided.

The platform shall offer scalability of service, with the ability to modify existing zones and create new zones. These functions must be available to the agency within the platform.

The ability to automatically calculate and provide an ETA to rider once trip requests is submitted. After booking, system should continue to calculate and provide updated ETA information to rider until time of pick-up.

A platform supporting the of booking both subscription-based and/or recurring trips.

The ability to calculate the price of the trip to the rider upon trip request and/or before final trip confirmation is made.

System shall allow discounts to be applied to price based on factors such as rider type, trip start/end location, or time of day.

The system shall be capable of continuous routing and itinerary optimization to improve efficiency.

The system shall allow for dispatchers/administrative staff to ability to manually submit and modify reservations as needed.

The software shall provide replay controls to view the entire sequence of reported locations for a given time frame.

The system shall allow ITP the ability to customize branding elements of the customer mobile application.

The vendor shall provide marketing and advertising materials designed to inform customers of the availability of a new service type and training for those customers interested in using the new service.

System must be able to differentiate between ADA and on-demand trips for reporting purposes.

The system shall record every trip has a calculated comparable fixed route trip time for comparison purposes.

ITP also would like the option of the following real time scheduling features; highlight which of these optional elements you can address in your proposal.

The ability to price the trip based on a flat fare for some trips and distance-based fares for other trips.

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The ability to associate a trip with an employer sponsored program and either directly bill employee trips to an employer account or remove payment requirements for employee trips and allow ITP to invoice employer for employee trips.

Ability to adjust back end such as max ETAs, deviation thresholds for shared trips, on street and off-street travel speed settings, and walking thresholds for riders.

The ability to integrate and show other public transit options within the system (including real- time arrivals and location) and include an integrated fare payment for transfer to and/from these services.

The ability to directly access and control base map properties of the software.

4.7 CUSTOMER SMARTPHONE/WEB-BASED APPLICATIONThe system must provide a smart phone rider app to allow passengers, at a minimum, to request trips (in real time) for on-demand service operated by ITP vehicles. The app shall be available for download from both Apple iTunes Store, Google Play Store, and ITP’s website and include the following features:

Allow a rider profile to be created that identifies special needs of the rider in terms of fare payment, vehicle type, accessibility etc.

Detect the customer’s current location upon login. Fully integrate with the existing ITP fare structure and fare payment

options. Allow a rider to indicate a payment method, such as a credit card option,

cash- payment on-board or other agency-sponsored fare payment options. Must allow for rider to pay for the trip by credit card using the application. Provide the ability to track vehicle on a map within app and provide service

availability forecasting. Provide the ability to select pickup and drop-off by either entering a street

address into a search bar, searching for a Point of Interest, directly selecting locations displayed on a map, or based on the user’s current location.

Allow trips to be booked by desired arrival or departure times. Provide the ability to a pre-set frequently used destinations for efficiency of

trip bookings. Prevent customers from booking trips that do not meet predetermined

service criteria, including trips booked outside of the on-demand service area or span of service.

Provide the ability to give the user updates on their trip and allow other communication to occur, either directly through the app or via SMS messaging.

Incorporate accessibility features that to ensure that all can access the app, including those with visual impairments.

The platform shall support booking both subscription/recurring trips. As an optional feature, provide the ability to show customer estimated time

of arrival at destination instead of pickup origin. For example, if a rider wants to make a connecting bus, provide the ability to book a ride based on arriving at that station in advance of a specific time.

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4.8 DATA INTEGRITYThe system shall be capable of maintaining data integrity while automatically recovering from failure situations. The vendor must provide descriptions and documentation of system recovery and restart processing for the following situations:

1) System provides standardized, centralized error trapping and recovery. 2) System maintains a detailed audit trail of all transactions --i.e., before and

after images are captured --to maintain database integrity and as a potential source of information for other purposes.

3) Recovery from data communications malfunction such as failure of the network or DBMS while a user is creating and/or updating data.

4) Software malfunction resulting in the failure to create and/or update data while processing multiple files.

5) Data center failure of operating system or CPU while the system is creating and/or updating files.

6) Hardware, firmware, or software failure of storage devices.4.9 SYSTEM PERFORMANCE

1) The system shall be designed for and capable of 24 hours per day, 7 days per week operation.

2) Using on-line scheduling, search, and confirmation of trip availability for any date shall be available with a maximum average response time of less than twenty (20) seconds for up to fifty (50) active workstations using the hardware and software in the Specification.

3) The system shall have the capacity to support more than 30,000 riders without any appreciable degradation of overall system performance.

4) The system shall be able to batch schedule more than 6,000 trips in less than twenty (20) minutes using the proposed system hardware and software.

5) The system shall be able to support at least a 1,000-square-mile service area.

4.9 SECURITY1) The system must provide the System Administrator with the following

user-level security features:a. Control over an individual user’s access to specific screens and

fields within such screens. b. Control over an individual user’s access to specific commands and

functions. 2) The system must provide the System Administrator with the following

group-level security features: a. Control over a group member’s access to specific screens and fields

within such screens. b. Control over group members access to specific commands and

functions. c. Enforce the requirement for the user to change his/her password on

a periodic basis (as defined by the System Administrator). 3) The system must be capable of restricting concurrent logons by an

individual user.

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4) The system must log all log-in attempts to the RSDS (including the time, date, and ID of the PC from which the log-in was attempted).

5) The system must permit the System Administrator to modify user account passwords.

4.11 TECHNICAL SUPPORT1) The Contractor must provide onsite technical support during the

Acceptance Test and Cutover phases. 2) Technical support shall be available via toll-free phone call during all

normal business and dispatch hours. 3) Technical support shall be available via e-mail, website resources, and

onsite staff visits. 4) The Contractor shall be able to remotely monitor, diagnose, and repair the

RSDS. 5) Describe the proposed applications upgrade history for the past three

years, including version numbers, dates of release, and major new features.

6) Describe the qualifications, experience, and number of support staff available to assist ITP’s paratransit scheduling staff if needed.

4.12 CLIENT REGISTRATION/CERTIFICATIONThe system shall support on-line comprehensive rider Registration for both ADA and non-ADA riders, and shall clearly delineate between them.

A. The system shall provide for minimally the following data items in each rider record:

1) First, middle, last and nickname 2) ID3) SSN 4) Medicaid ID Number 5) Family Case ID Number (DHS clients) 6) Home address: name of apartment building or complex, door or

apartment number, floor number, street address, nearest cross street, city, zip code,Telephone number and latitude/longitude.

7) Mailing address: name of apartment building or complex, door or apartment number, street address, city, state, ZIP code

8) Date of birth 9) Sex 10) Emergency contact information: contact name, relationship to rider,

name of apartment building or complex, door or apartment number, floor number, street address, nearest cross street, city, zip code and telephone number

11) Primary language spoken (default to English) 12) ADA eligibility: Category 1, 2, and/or 3; status (temporary, permanent,

or other, with a default of permanent); renewal date 13) Specific trip eligibility or conditions

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14) Registration Eligibility Certification information: date application received, date doctor verification sent, date doctor verification received, registration date, doctor s name, doctor s phone number, doctor s fax number, phone verification or in-person assessment, intake certifier.

15) Disability type (allow multiple selection of one or more): e.g., visual, hearing, speech, developmental, mental/cognitive, neurological, cardiovascular, musculoskeletal, respiratory, seizure disorder, other (fill in), comment field (at least 256 characters); the list must be customizable.

16) Suspension data: voluntary or involuntary; date from and to 17) Mobility Aids (allow multiple selection of one or more): e.g., wheelchair

oversized, manual, motorized; scooter; personal attendant; service animal; requires standing lift; walker; cane; brace; prosthesis; crutches; walks slowly; oxygen; other (fill in); the list must be customizable.

18) Service needs (allow multiple selection of one or more): e.g., curb to curb, request door to door, do not leave alone, visually assured entry, other ; the list must be customizable.

19) Passenger-specific load time allowance, in minutes, in addition to the default or standard load time allowance

20) Certification/Denials/Appeals history 21) Multiple funding sources, each with its own starting and ending dates,

ride limits and percentage of payment, and a preferred sponsor, if any. B. The system shall allow for multiple funding sources per rider and at least one

funding source per rider per trip. (Describe how funding data are stored and how funding sources are selected or automatically applied to trips.)

C. The system shall allow any individual rider to be assigned a separate fixed fare that overrides the default fare structure.

D. The system shall allow authorized users to query tables of riders, reservations, and trips based on user-defined search parameters.

E. Selection criteria for displaying records must allow for the use of wildcards (*) in all criteria elements. Any and all of the fields in a record may be used in formulating a query. Queries must support at least Boolean and arithmetic (>, <, =) operators.

4.13 TRIP RESERVATION SYSTEM (CALL ENTRY)1) The system shall perform trip booking for subscription, demand-

responsive, and same-day trips, and shall support both one-way and round trips.

2) The system shall be configurable by the System Administrator to accept booking requests up to a definable number of days in advance (with a range of at least 7 to 30 days).

3) The system shall facilitate research and planning by allowing easy testing of the impact of various alternatives (what if scenarios) by determining the impact of changes in the parameters (such as travel time), trip data, and assignments, using actual trip data, without changing or impacting operational data.

4) Support for analyses and studies shall include at least the following:

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a. A display of the number of passengers per vehicle for a user-specified time interval

b. The number of cancellations, no shows and lates’ for a given rider for a user-specified data range.

c. The ability to query trips by vehicle ID, rider ID, rider name, location name, zone, city, type of trip (e.g., ambulatory, subscription, cancelled), travel duration, travel time interval, etc.

4.14 TRIP RESERVATIONS SYSTEM PARAMETERS/DATA ELEMENTS A. The system shall support lists of vehicles, vehicle run numbers, run times

(shifts), and drivers that can be configured or edited by the user. B. The system shall allow Supervisors to set up and amend the daily set of

available vehicles and drivers. This includes which drivers will be in which vehicles, what the corresponding run number will be, and what time period that run will operate including scheduled breaks.

C. The Reservations function shall record at least the following items as part of the Trip Record. Describe the items the proposed system will record:

1) The system login ID of the person entering, 2) changing or deleting the reservation, 3) Trip ID, 4) The rider name, 5) The origin address, geo-code, & telephone number, 6) The destination address, geo-code, & telephone number, 7) Funding source (bill code) 8) The number of attendants, 9) The request time and type (pickup or appointment, 10) The promised pickup time window, 11) The scheduled pickup time as modified by continuous

refinements to the daily schedule, either automatically by the system or manually be Schedulers.

12) The scheduled drop-off time as modified by continuous refinements to the daily schedule, either automatically by the system or manually be Schedulers.

13) A link via the rider ID key to the rider record should provide access to rider name, special needs flag, accessibility aids, notes, etc.

D. The system shall provide multiple user-defined seating/wheelchair arrangements for each type of vehicle. This must include a minimum of five (5) different arrangements to incorporate 0-4 wheelchairs with corresponding seats.

E. The user shall be able to insert a break, meal, or out-of-service activity at any point in the sequence of events for a vehicle, and to schedule the break to a predefined location. The system shall allow for preset breaks at times assigned or automatically within a user-defined time-period.

F. The system shall support multiple service providers; parameters for each shall be configurable by the System Administrator such that their service allocation may be based on predetermined factors including but not limited to the following:

i. vehicle type, ii. geographic area,

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iii. day of the week, iv. time of day, v. origin and/or destination, vi. nature of rider disabilities and/or physical aids

4.15 RESERVATIONS A. The system shall support multiple boundaries based on the days and hours of

fixed-route service. B. The system shall alert the user when the source origin or destination of a trip

is not within the ADA boundary (3/4 mile of a fixed bus route) during service hours and shall prevent the trip from being booked unless overridden by a supervisor.

C. The user must be able to find and fill in the geocode of a trip origin or destination quickly using maps in an integrated GIS.

D. The system must have a method for selecting and using origin and destination locations without a street address, such as a street corner. (Describe the approach used.)

E. If the rider’s ADA eligibility is conditional, these conditions shall be prominently displayed (in a pop-up window or the like) when the rider record is selected during the process of booking a trip.

F. If the rider’s eligibility is suspended, the rider shall not be able to have a trip booked and previously booked subscription trips shall not be scheduled.

G. The system shall have the capability to alert users when the number of subscription trips reaches 50% (or other used-defined amount) of total service for anyone-half-hour time block. The System Administrator and/or Supervisor must be able to enable and disable this feature.

H. The system shall maintain a database of standing orders. When a subscription standing order trip is cancelled, the system must scan up to at least 14 days ahead and display other trips for this rider, and then must prompt the user to query the rider concerning cancellation of those trips.

I. The system shall prompt the user when canceling the originating portion of a round-trip to determine if the return portion of the trip also needs to be cancelled.

J. When the user enters a no-show for the originating portion of a round-trip, the system must automatically prompt the user whether or not to cancel the corresponding return trip, if any.

K. As a trip request is received, the user must be able to enter a rider name or rider ID. The system must progressively display a match or matches as the name or ID is entered. The system will then automatically display the following information:

1) rider’s full name, 2) verification of registration and suspension status 3) all other trips scheduled by the rider for the same day.

If there is more than one rider with the same name, the system will list those riders with their full names and addresses displayed. The user may then verify/update rider registration information and/or begin scheduling.

L. The system shall be able to schedule trips on-line in real-time and will provide continuous optimization of the existing schedules without manual intervention but with the ability for appropriate users to manually adjust a schedule as needed. The on-line scheduling capability must be integrated

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with dispatch, reservations, and cancellations. It will provide ride confirmation while the rider is on the telephone line.

M. The system must be able to handle one-way, round-trip, and multi-leg trips without having to re-select the rider or re-enter data for subsequent legs. The system shall provide carry-over of origin and destination addresses for linked trips and provide the capability to flip the home origin and destination addresses when setting up the return leg of a round-trip.

N. The system shall be able to easily duplicate a travel request between the same origin and destination on different days (by specifying days from a pop-up calendar) or at different times.

O. The system must be able to book disconnected legs of a trip (in support of integration with fixed-route carriers).

P. The system must provide simplified reservations duplication for groups traveling together who have an identical origin and destination. These group reservations shall be assigned to the same vehicle to the maximum extent possible.

Q. The system shall be able to display all reservations by a rider to facilitate individual and/or group cancellations.

R. Entering a rider’s name whose record contains a flag shall alert the user that the rider has special needs. The trip sheet/manifest shall be configurable to include optional notes associated with such riders.

S. A screen must be available which will show system estimated trip lengths for all trips created.

T. Users must be able to assign standing orders / subscription trips to a regular designated run.

4.16 SCHEDULING A. The system shall support both online (real-time) and batch rescheduling

modes. The batch rescheduling mode must be able to be restricted by security to only authorized users.

B. The system shall enable the user to easily transfer either a single trip or a block of trips from one vehicle to another.

C. When trip requests are entered into the reservation system and verified, the system must allow the user two options (unless the System Administrator has disabled one of them):

1) Online-schedule - the system must automatically insert the trip based on routes in service, previously scheduled trips and standing orders.

2) Batch-schedule - the system must queue the trip request for later batch scheduling.

4.17 TRIP ASSIGNMENTA The scheduling algorithms shall route and schedule trips according to

weighted parameters. The System Administrator must be able to easily modify their weights. List the available parameters and describe the method of adjusting them, for example:

1) Pick up time window. 2) Dead head time3) Total ride time4) Out of direction travel (time or total distance)

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5) Shared ride6) Max. early arrival at destination7) Drop-off time if an appointment8) Mobility aids9) Other mobility restrictions 10) Space available in vehicle 11) Assignment of runs to specified geographical zones. 12) Zonal boundaries

B As the system builds schedules, any trips time change shall be within the original promised time window or shall still permit the rider to meet a stated appointment time. In Batch/Re-batch scheduling mode, the system must generate a list of unassigned trips.

C The system will have the ability to batch the unscheduled trips as cancellations are made and alert the dispatcher if one of more of those trips can be accommodated. The system shall allow manual adjustment of the schedules.

D The system must have the capability to maintain an open return list (will calls) for passengers with an uncertain pickup time for the return leg of a trip (e.g., after a doctor’s appointment of uncertain duration).

E The system must alert reservation agents and/or supervisors prior to each unassigned trip’s pickup time. The System Administrator must be able to set the length of the advance-warning period.

F The user must be able to remove a vehicle from service and have the system convert any previously assigned trips to that vehicle run to unassigned status. Additionally, the system must allow the user to easily reassign both the block of trips and individual trips to other vehicle runs.

G If the user cancels or changes a pick-up time on a route, the system must recalculate the remaining pick-up and drop-off times.

4.18 TRAVEL TIME A. The scheduling system must calculate trip time in order to determine the

best-fit run and the Estimated Time of Arrival (ETA) window. The ETA calculations must use the street network to deduce mileages and time. Describe in detail the algorithms and parameters (such as the following) that are used, and how they may be tailored to fit service area.

1) Distance between locations (using the street network)2) Time necessary to board and disembark (rider-specific or based on

disability type, mobility aids, etc.)3) Routing4) Vehicle speeds by time of day and zone 5) Total trip time6) Distance out of the way7) Pull out penalty8) Slack preservation9) Backtracking10) Like address matching11) Deviation from requested time

B. Average vehicle speeds used for scheduling shall be calculated based on at least these factors:

1) Time of day,

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2) Day of week 3) Speed zones (taking into account the different street types within a

zone) 4) Tabular display of scheduled rides shall be fully configurable and

should include at least the following columns. Describe the displays provided and how different types of users would make use of them.

5) Trip ID6) Run ID (based on vehicle ID and driver ID)7) Origin8) Destination9) Fare10) Rider ID11) Rider last name12) Duration 13) Pick-up time.14) Promised pick-up time window and 15) Drop-off time16) Funding source (billing code)

C. The user must be able to freeze critical trips to ensure that the scheduling system does not modify them.

D. The system shall provide internal data checks to avoid, for example, sending a vehicle that does not meet the needs of the passenger s disability.

E. The system must be able to support batch-scheduling user-selected subsets of the total list of unscheduled trips.

F. Schedulers must have the ability to review, modify and approve trip sheets/manifests before they are made available to Service Providers.

G The system shall automatically compute and apply fares that are based on varying factors, for example trip length or geographic zone.

4.19 TRIP INTEGRATION A. The system must be able to read fixed-route bus schedule data. B. The GIS must be able to read Bus Stop locations from the fixed-route Bus

Stop file and display them as icons overlaid on the maps. C. When the user clicks on a fixed-route Bus Stop icon is clicked on a map, the

GIS must read from Bus Stop file and display information about that bus stop such as shelter type, curb cuts, etc.

D. When the user clicks on any fixed-route segment, the GIS must read and display schedule information for that segment from a fixed-route Schedule file.

4.20 CUSTOMER SERVICE A. The system shall include a Customer Complaint module that supports the

data entry, tracking and reporting of customer complaints, including at least these data elements:

1) Complaint date2) Complaint time3) Client ID4) Communication method (telephone, fax, e-mail, postal mail, in

person) 5) Incident date

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6) Incident time 7) Vehicle ID8) Driver ID 9) Comments (with automatic date & time stamp for each entry)

B. The system shall include an Accident Reporting module that supports the data entry, tracking and reporting of vehicle and passenger accident data, including at least these data elements:

1) Fleet2) Vehicle ID 3) Driver ID 4) Accident date 5) Accident time6) Accident location (street address & cross-street and/or geo-coded

location)7) Client ID(s) 8) Injuries/severity flag 9) Comments (with automatic date & time stamp for each entry)

C. Describe what vehicle data can be exported in a tabular ASCII format for later import into a fleet management software package. Describe similar work that the Proposer has done in the past.

4.21 DISPATCHINGA. The system shall provide necessary dispatching tools for making day of

service operational decisions, such as same day standby trips, canceled trips, no-shows, late riders, vehicle breakdowns, and open returns. The dispatcher must have the ability to easily move trips, change drivers & vehicles, and adjust the schedules.

B. The dispatch screen will be coded so that at least the following trip categories will be highlighted:

1) Cancellations and insertions occurring within the hour. 2) Runs in service that are not covered by a driver. 3) Unassigned trips

C. For each pick-up and drop-off, the system shall display at least: 1) Vehicle number2) Passenger name, last name first 3) Number of passengers, including attendants and companions.4) Pickup and drop-off address5) Promised arrival time window.6) Estimated time of arrival. 7) Any special needs or problem address8) Notes

D. The system must be able to alert Dispatchers when a vehicle is running late (i.e., pick-up or drop-off more than X minutes beyond the promised time window, where X is defined by the System Administrator.)

E. The system must also update the ETA for all upcoming stops for that vehicle and alert the Dispatcher(s) if any of the new ETAs are outside the promised time window.

F. The system must display a slack screen showing any open times for vehicles in service (for trip insertion.) The System Administrator must be able to

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define slack time in terms of a minimum number of minutes (e.g., at least 10.).

4.22 REPORTINGA. The system shall include an ODBC-capable reporting tool (e.g., Crystal

Reports). All standard and custom reports delivered with the system must have been built with and must be editable by staff via this reporting tool. If applicable, both the source and compiled versions of all reports must be provided.

B. The system shall allow easy post-trip entry of operating data (garage times, pick-up and drop-off times, odometer readings, fares collected, etc.) The system must allow entering of actual odometer readings, pick up and drop off times. It must be able to change bill codes at time of verification/data entry.

C. The reporting tool must allow any and all reports to be run and then displayed on screen or printed, at the user s option. Minimally required reports follow:

1) Trips and Miles - A report is needed that will show, by agency, by bill code, by client individual trips, miles, and costs by carrier. The report summary must give totals for each agency by bill code and by carrier. The report must print all agencies, agency specific, bill code specific or client specific. Trip costs are associated with costing structure for each bill code / agency. The report must be able to be run for a specified date range.

2) Specific Bill Code Statistics - A report that will print out by specific bill code, total number of trips, miles, and cost by each carrier for that bill code. Report must be able to be run for a specified date range.

3) Route Statistics – This report will print out by route, totals for days worked, revenue miles, deadhead miles, vehicle miles, passenger miles, trips produced revenue hours, total hours scheduled, and passengers per hour. This should print out totals daily for each route, with totals at the end for each route, with grand total at end of report for all routes combined. This report will be able to be run by individual carrier. Report must be able to be run for a specified date range.

4) Performance Reports - This report will print out by agency by bill code by client total number of trips and time range of trips. Total trips requested, total actual trips taken, number of standing order trips, number of cancellations, number of no-shows, average ride time, number of miles, p/u greater than 15 minutes, p/u greater than 30 minutes, p/u greater than 45 minutes, d/o greater than 15 minutes, d/o greater than 30 minutes, d/o greater than 45 minutes, ride time greater than 1 hour. Report must be able to be run for a specified date range.

5) Individual Agency/Client Billing Summaries – This report will print out all clients either for one agency code, bill code or individual client. It should list alphabetically by last name, first name, trip date, pick-up address, drop-off address, bill code, carrier, trips (including escorts), miles (including escorts) and trip cost. This should list totals for each client, then grand totals at end of report.

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If a client has more than one bill code for month, then should list separately for each bill code. Report must be able to be run for a specified date range.

6) New ADA Clients by City - This report will list new ADA clients by city. This could be either completely new ADA clients or existing clients newly set up as ADA eligible. Entry date of bill code is used as the determining factor. The report must be able to be run for a specified date range.

7) New Clients Report - This report will list all new clients set up. Report must be able to be run for a specified date range.

8) Unduplicated Clients Report - This report that will list unduplicated clients, total trips, and miles by agency, with grand totals at end of report. Report must be able to be run for a specified date range.

9) No Shows and Cancellations – This report will list by agency total number of no-shows and cancellations. This will list no-shows and cancellations separately by agency with individual grand totals at end of report. The report must be able to be run for a specified date range.

10) Taxi Report - This report will print out number of taxi trips and cost by each bill code. The report must be able to be run for a specified date range.

11) Driver Manifest/Trip Sheet Report - A report including, but not limited to, the following information:

a) Date b) Driver s IDc) Vehicle numberd) Pullout time e) Rider IDf) Rider name g) Pick-up and drop-off times (both the time window and the

goal time within it) h) Pick-up and drop-off addresses with common names.i) Apt. number j) Farek) Special concerns (i.e., disability, mobility, and rider notes)l) Seating requirements m) Special pick-up location information

The trip sheet/manifest must also include adequate lines/space for the driver to record:

a) Actual vehicle arrived and passenger boarded/exited pick-up and /drop-off times,

b) Fare received, c) Beginning and ending mileaged) Comment field for each rider

This manifest must also include any warning messages pertinent to a portion of the trip (i.e., vehicle capacity exceeded, etc.).

12.Passengers per Hour Report – This report will print out by route for specified carrier number of trips for each route and the number of passengers per hour. This should be listed individually by route

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with grand totals at end. This report must be able to be run for a specified date range.

D. The system shall allow users to select clients based on user-selectable query criteria, then export tab-delimited data files of selected fields in support of mail-merge labels, letters and other mailings regarding no shows, excessive cancellations, and ADA renewal.

E. The system shall allow supervisors to customize the layout and appearance of trip sheets/manifests, including such elements as:

1) Fonts 2) Line spacing 3) Margins 4) Colors/shading 5) Layout

4.23 BILLINGThe system will have the ability to generate reports for billing purposes and the ability to bill by client or by funding source. Describe and provide a sample of the system’s billing reports.

Reports minimally must include:1) Date of trip 2) Passenger name3) Pick up and drop off addresses (common names)4) Number of passengers 5) Total number of trips by passenger6) Total amount owed for each trip.

The report will include a monthly total. The user will select the date range to be printed.

4.24 VEHICLE MONITORINGThe system must be able to provide vehicle monitor functions. Vehicle monitoring functions must be able to be performed within the scheduling system (i.e., by windowing to that function), and will not require the use of a separate executable or program. In this way, dispatching personnel are able to utilize a single video monitor for both scheduling and real-time monitoring functions.

Functions must include:1) Provide for ‘real time’ monitoring of vehicles and present them on the map.2) Display on the service area map, the scheduled events of each vehicle for a

given time and interval.3) Make logical trip decisions based on vehicle position.4) Interface with a variety of Mobile Data Computer units5) Interface with a variety of vehicle location units

4.25 INTERFACESA. The system must allow complementary technologies such as commercial

software applications and other add-on products, Mobile Data Computers,

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vehicle location units, computerized voice, and ITP cards to be seamlessly linked to the application, for example: Computerized Voice

B. The system shall provide a tested interface to Interactive Voice Response (IVR) equipment and must have previously been integrated with at least one IVR system in a production paratransit environment.

C Scheduling and dispatch software shall have the ability to interface with the Voice Response Unit by providing:

1) Daily ride information (time of pick-up(s))2) Provider3) Origin(s) and destination(s) to a mailbox for each client

4.26 MOBILE DATA COMPUTERSA. The system shall provide a tested interface to Mobile Data Computer

(MDC) equipment and must have previously been integrated with at least one MDC & AVL system in a production paratransit environment.

B. The Mobile Data Computers must allow the driver of each vehicle to receive schedule changes, cancels, enter vehicle number and mileage, and choose best route to pick-up or drop-off location. 1. Commercial Software Interfaces Requirements:

a) Report Writersb) Database Managersc) Graphics d) Word Processinge) Spreadsheetsf) All Microsoft Office modules including Outlook.

2. Vehicle Location Technology Requirements:a) Warn the dispatcher if a route is running late.b) Through the use of a third-party data acquisition device, be able to

provide notification when service problems exist by means of an alarm such as:

Vehicle running “X” minutes late. Stand-by vehicle not utilized for “X” minutes. Breakdown or accident with passengers on board for more

than “X” minutes without being transferred.c) Compatible with current Automatic Vehicle Location Devices (based

on GPS) on the market.

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3. *Trip Scheduling and Dispatching Requirements”a) The system must accept origin, destination, date and time

information, and rider service needs (i.e., uses wheelchairs) for the proposed trips.

b) The system should be able to give ITP a list of proposed vehicle trip assignments. ITP would then select the best one for this trip request.

c) The system must be able to provide hourly vehicle schedules.d) The system must allow ITP to schedule the trip while the customer is

still on the phone at the time a trip is requested.e) The system should be able to calculate and display route deviation

transfer trips if available.f) The system must be fast enough and flexible enough to allow the

call takers to accept calls from customers and schedule a trip on a specific vehicle during the call. This time should not exceed three (3) minutes.

4.27 REPORTSA. The system should be able to track and deliver details of service provision for

each trip scheduled.1. The system should be able to produce the following types of reports,

including, but not limited to:a) Trips by individual riderb) Rider no-shows and cancellationsc) Trips by period or time of dayd) Summarize trips by origin & destination.e) Productivity (riders per hour) by individual driver, dispatcherf) Overall productivityg) Revenue Vehicle odometer readingsh) A wrong address log.i) Subscription trips organized by origin and destination and client

name.2 The system should also be able to report the following information:

a) The system should include the following: client name, date of violation, ID number, route number, and any trip notes that may have been made in response to the violation.

b) The system should comply with generating all requirements of NTD and FTA reporting.

c) The system should track, and report denied trip requests. This should also report the client name, ID number, and date of denial.

d) The system should display and print driver manifests with an accompanying map.

e) The system should print an alphabetic trip list each day.f) The system should provide dispatch/trip listings sorted by client,

route, time, and contractor, if applicable, in any combination of these.

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g) The system should be able to generate reports related to any number of the following variables: eligibility, standing orders status, inter/intra town trips, fares, numbers of trips per community, etc.

h) The system shall be able to provide all billing information, monthly reports, and invoices. It shall include information per contractor, per town, and per eligibility (ADA, non-ADA).

i) The system should be able to track and report on-time performance for ADA and non-ADA passengers for each contractor.

j) The system should report subscription trips (standing orders) in comparison to demand response trips.

k) The system should report client information to include the following: client lists, mailing lists, and ADA/non-ADA eligibility.

l) Reservation reports shall include the following: driver manifests, subscription trip ratio, time distribution, pick-up/drop-off location, trips in timed order, trip totals, deadhead, and vehicle location.

m) Performance reports shall include the following: on-time, trip totals, and efficiency.

n) The system should keep track of operating statistics, trip by funding Source, vehicle productivity, monthly billing report.

o) All reports relating to trips should be able to be reported as to whether it was inside the ¾ mile corridor of a fixed bus route.

p) The system should keep accounts receivable detail and summaries.q) The system should keep track of complaints by category and provide

a monthly report.r) In addition, the proposer should include pricing for four additional (4)

custom reports such as monthly productivity report, quarterly report, NTD report etc. as an option.

4.28 OTHER REQUIREMENTS1) The vendor will be responsible for the transfer of all existing information to

the new system, for ITP’s service area mapping and for the address matching verification. ITP maintains a database containing customer information. The vendor shall use the existing database to the greatest extent practical to populate the ITP customer database on the software. If the vendor is unable to convert this database to the format required, the vendor shall be responsible for manually populating the new database with the customers selected by ITP. The vendor must create a data conversion and validation plan at the beginning of the project that will detail how this process will occur. All data fields from the existing Trapeze system must be transferred to the vendors new system. For example, pick up and drop off locations must be

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able to be geolocated to a specific door or entry point, simply providing an address is not sufficient.

2) The vendor will perform on-site testing during and after complete installation. The test reports shall contain the description of all tests performed, the results obtained, and any required modifications necessary as a result of testing and installation.

3) The vendor will furnish ITP with all system documentation needed to support the system.

4) The vendor will provide contingency plans (Disaster/Recovery planning.) Document and Specification and pricing for such.

5) The vendor will complete system implementation and sufficient staff training within six months, after notice to proceed.

6) Vendor will provide a comprehensive system testing and validation plan as part of this installation. Vendor will produce the plan and executing this plan with ITP personnel conducting the testing and validation of the system.

7) Provide software warranty for one year starting at the acceptance of the installation at no additional cost.

8) Provide software user manuals for each workstation.9) Provide 24-hour customer support for no less than one year from the date of

complete installation at no additional cost.10) Provide on-site maintenance for no less than one year from the date of

complete installation at no additional cost.11) In case of natural disaster or company failure, the source code must be

stored at an off-site, 3rd party location. ITP must be notified of the location.

4.29 GEOGRAPHIC INFORMATION SYSTEM (GIS) SPECIFICATIONSa) The system must provide an integrated Geographical Information System

(GIS) that will allow geographic displays of paratransit and deviated fixed route data. This includes point source data (i.e., location of client’s home address, or a common location), trace data (i.e., a fixed route trace or pattern trace), as well as polygon data (i.e., a zip code, jurisdiction, ¾ mile ADA corridor, etc.). The system should be able to simultaneously display paratransit and deviated fixed route GIS data as described below.

b) Software mapping functions shall be able to import and display ITP fixed route stop locations using latitude/longitude data provided by The Rapid.

c) The GIS must allow the user to click on any spot on a map to display associated address data including street name and address number (or range), city and ZIP code.

d) Vendor must state all the types of coordinates it supports in GIS (e.g., latitude/longitude, state plane, etc.).

e) GIS data displays must be available while directly working within any software module, that is, the user should not have to exit the application (i.e., paratransit reservations module) to view GIS data.

f) General GIS requirements as follows:1) Automatic Geo-coding of the address of a new client or a new trip. If the

address cannot be found automatically, the system shall provide on

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screen tools to clarify the address location, including the ability to simply point to the location on the map display.

2) Easy access to transportation and other related geographic data.3) Extended data model to support transportation planning, logistics,

routing, operations, research, paratransit rider information, and marketing applications.

4) Tools presenting and visualizing transportation data.5) A toolbox of transportation analysis methods and models6) An applications development capability7) Tools for creation, storage, and display of route systems and associated

attribute data8) Capable of reading data sets that are created and maintained using

common desktop applications.9) The color map shall be based on a multi-layered system; the map shall

include Scheduled runs, aerial photograph, topographic map, street map, landmarks/points of interest, demographic data.

10) Allow for plotting fixed routes on service area map using snap to grid technology.

11) Allow creation of fixed route stops and run times.12) The map shall display the ¾ mile ADA required corridor on each side of a

fixed bus route. The ITP Go!Bus service area consists of six cities in Kent County, however in some cities, GO!Bus routes run more than ¾ miles beyond the ADA corridor limits. The system must be able to schedule those service areas also. Go!Bus service is also provided to several outlying townships that are well beyond the ¾ mile corridor. The system must be able to schedule those service areas too.

13) The GIS must be able to display ADA-compliant service corridors based on hours of service overlaid on the maps.

14) Easy to update and modify data as construction and weather may warrant.

15) Map interface is a seamless entity within the application’s container.16) The GIS component shall be accessible from all other components:

Registration, Reservations, Scheduling, and Dispatching. 17) Accept navigable map data from a variety of sources such as ESRI Shape

File, Coverage, AutoDesk, and Orthorectified Imagery, Tiger, MapInfo, and ArcInfo.

18) Support displays of zip code, municipal boundaries, and common destinations.

19) Support a variety of displays with edit functionality - e.g., streets, zones, paratransit stops, fixed routes, ADA corridors.

20) Allow user to zoom in or out, pan in any direction and point-and-click on any street to get street information.

21) The system shall display the approximate route of any and all paratransit vehicles in service based on their scheduled stops (either straight line or expected turn-by-turn route, with stops highlighted).

22) Street displays can be turned on/off.23) Support calibration and viewing of distances. Distances shall be

configurable and viewable in a variety of formats (i.e., miles, meters, etc.)24) Support the definition of speeds by links and indication of one-way streets.

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25) Map displays can be turned on or off via icon or menu option.26) Map window displays can be re-sized with mouse.27) Provide methods to calculate distance between destinations using the

following options: Straight line Triangulation Triangulation with barrier processing Street routing

28) Support map updates efficiently and provides ability to edit maps to add new streets, modify existing streets, etc. The system shall allow for integrated editing and easy replacement of map files.

29) System must allow user to easily change and make additions to mapping files.

30) Create graphic files of GIS displays for transfer to graphic art software.31) Directly send to a laser printer, or color plotter, a readable image of a

created map32) Interact with the map during processes such as geocoding, dispatching,

and scheduling, viewing pertinent data in both a tabular and geographic format at the same time.

33) System must locate client and/or commonly used locations on a street map.

34) System allows user to import and/or create polygon data such as zip codes, ¾ mile ADA corridors, jurisdictions, etc.

35) System must display paratransit service area and must allow for multiple service areas.

36) System must allow for manual creation of on demand or ADA corridor polygon data or can automatically generate ADA corridor polygon data from fixed route trace data.

37) System must allow for and recognize ADA polygons by time of day.38) System must display paratransit and/or deviate fixed route vehicle

itineraries. 4.30 GEOCODING REQUIREMENTS

1) Support geocoding utilities for locations, pick-ups and drop-offs clients, garages.2) Support geocoding to point address locations.3) Allow geocoding by mouse, if necessary (i.e., street segment/address missing in

map source)4) Provide a comprehensive search algorithm which displays a list of close

matches when an exact street or point of interest match cannot be found or when there are multiple occurrences of the same name.

5) The proposer shall specify all Server Computers, Hard Drives, Drivers for backups, Displays, Modems, Equipment Racks, Network Switches, Network Printers, Uninterruptible Power supplies (UPS), Software and any other equipment and cables necessary for interconnecting the components and

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equipment to ITP’s existing LAN. The proposer shall include the cost and installation price for all additional equipment with the RFP.

4.31 DOCUMENTATION REQUIREMENTSThe Contractor shall provide complete documentation of the Paratransit Management System to ITP. The Contractor will be responsible for establishing a list and schedule for delivery of all Paratransit Management System documentation. This schedule is subject to approval by the ITP Paratransit Management System Project Manager or his designee.

To ensure that the proposed Paratransit Management System conforms to the specific provisions and general intent of the specification, the Vendor shall submit all Paratransit Management Software documentation to ITP for review and approval. To help manage the review and turnaround of documents during any given period, the Contractor shall stagger the release of documents over the time allocated in the project schedule for document review.

Documentation shall be supplied for all software included in the Paratransit Management System. The software documentation shall include the following:

1) The Vendor’s software design and documentation standards.2) A system overview describing the relationship among programs, the

database, and the hardware.3) Functional and design descriptions for all Paratransit Management System

software. These documents shall cover:a) The program functions, algorithms, and operations.b) Interfaces with other system programs.c) User-interface including display and keyboard operations.d) Overview and detailed logic flow charts or equivalent.e) Description of logic.f) Internal and system database.g) Data dictionary.h) Complete system topology diagram.i) Hardware requirements; andj) Other software required.

4) Database documentation, block diagram including a complete description of all database tables, their attribute fields, and their relationships.

5) Reference and user’s manuals for use when developing new or maintaining existing software. Use of the operating system, system maintenance and diagnostic software utilities, and all other vendor-supplied system software shall be documented, including third-party supplier reference and user manuals.

6) Machine-readable copies of:a) Object code for all Paratransit Management System softwareb) Source code for all Paratransit Management System software; andc) All database, screen displays, and reports in the Paratransit

Management System software.7) Documentation regarding beta installation, testing, and system clean up.8) Documentation containing solutions to problems and error message

debugging.

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4.32 TRAINING REQUIREMENTSThe ITP requires that all staff members that have access to the system (approximately 12-18 employees) be fully trained on-site on the new system prior to system cutover to minimize service disruptions. The vendor shall provide a comprehensive training program that enables ITP employees and anyone else deemed appropriate by the ITP, to operate and maintain the system. In addition, the ITP’s information systems staff must be trained on all aspects of installation, update, administration, and maintenance of the system.

There shall be an initial training session for staff involved in the system testing and validation to ensure they can successfully complete these tasks.

Training shall occur in two phases. The first phase will provide training by user group. The second training phase will provide intermediate to advanced level training with the focus on areas mastered after six months of system installation. The Vendor will be responsible for developing and submitting training modules.

The Vendor must identify the number of people that can be accommodated in each course and when these courses will be offered as part of the overall project schedule. All courses will take place at the main ITP office.

4.33 INSTRUCTORSThe instructors provided by the vendor and any subcontractors shall have previous classroom instructor training and relevant experience with the proposed software. The instructors shall demonstrate a thorough knowledge of the material covered in the courses and familiarity with the training manual, system documentation tools, and training aids used in the course.

The ITP maintains the right to review and approve all instructors. Should an instructor prove unsatisfactory to the ITP, the vendor must provide a suitable replacement.

4.34 MANUALS AND EQUIPMENTThe vendor shall submit all training materials to ITP for approval prior to training. Reference manuals, maintenance manuals, and user’s manuals may be used as supplementary training material but not as primary training material. The vendor shall submit an original of all training materials to ITP and must provide training materials for participants. The number of people to be trained in the maintenance and/or operation of each subsystem will be determined in the detailed design phase.

The vendor shall furnish for use during training courses all special tools, equipment, training aids, and any other materials required to train course participants.

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Upon completion of each course, all training manuals and training aids shall become the property of the ITP. The ITP reserves the right to copy all training manuals and aids for use in subsequent training courses.

Additional training shall be provided by the Vendor at no cost to ITP under the following circumstances:

Major modifications to the software made after the initial training due to system(s) defect(s) and/or upgrade(s) within two (2) years of installation; and

Delays in systems deployment after initial training for which the Vendor is responsible.

The vendor shall provide on-site training on all aspects of the system. This is to include all system administrators, reservation agents, managers, dispatchers, and contracted carrier staff.

4.35 INTEGRATION WITH EXISTING SYSTEMSThe system shall be installed to ITP’s current computer system. 4.36 INTEGRATION WITH MDC/AVL EQUIPMENT

A. The system shall be capable of integration with MDC and AVL technology.B. The system shall be capable of integration with voice-enabled Paratransit

scheduling and mapping.C. The proposer is required to give the price of the integration cost with the RFP,

including full implementation of real time scheduling.4.37 IMPLEMENTATION, SUPPORT, MAINTENANCE, AND WARRANTY REQUIREMENTSThe ITP Requires a Warranty of Fitness. The successful proposer (Contractor) acknowledges that the ITP will enter into a Contract with ITP based, in part, on Contractor’s skill, judgment and expertise relating to Paratransit Management Systems. Accordingly, the Contractor hereby warrants the following to the ITP, which warranties shall expire at the end of the last expiring equipment or software warranty period, set forth in 4.39 Warranty Period, below, as extended, as follows:

a) Contractor has reviewed and evaluated all information furnished by the ITP and has made all inquiries necessary such that the Contractor is fully aware of the ITP's business requirements and intended uses of the Paratransit Management System, as set forth or referenced in the RFP and any Addenda, Amendments or Request for Best and Final Offers as well as in discussions during a potential interview/presentation which may be granted as part of the evaluation process.

b) The Paratransit Management System shall satisfy the foregoing requirements in all material respects and will be fit for such intended uses.

c) The design, materials, construction, software, and workmanship of the equipment shall reflect the intended use of the equipment as a component of a paratransit management system in the ITP environment.

d) The equipment and software shall (a) be free from defects in design, material, and workmanship, and remain in good working order, and (b) function properly and in conformity with the Contract requirements. The proposer further warrants that the documentation provided shall completely

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and accurately reflect the operation and maintenance of the equipment and software.

4.38 WARRANTY COVERAGE1. For the period of time set forth below in 4.39 Warranty Period, Contractor

shall, at no charge to the ITP, furnish such materials, labor, equipment, software, documentation, services and incidentals as are necessary to maintain the Paratransit Management System in accordance with the foregoing warranties. Any software upgrades, fixes, updates, or version changes shall be provided free of charge during the warranty period.

2. During the Warranty Period, the Contractor shall be responsible for the maintenance of the system and software at no additional cost.

3. In addition to the foregoing warranties, the Contractor hereby assigns to ITP, and the ITP will have the benefit of, any and all Subcontractors', Suppliers', and Vendors' warranties and representations with respect to the deliverables provided hereunder. In its agreements with Subcontractors, Suppliers and Vendors, Contractor shall require that such parties (a) consent to the assignment of such warranties and representations to the ITP, (b) agree that such warranties and representations shall be enforceable by the ITP in its own name, and (c) furnish to the ITP, the applicable warranties.

4. The Contractor further represents and warrants that:a. Contractor shall comply with all applicable laws and regulations relating to

the project.b. In performing hereunder, Contractor and its employees, agents and

Subcontractors assigned to perform services hereunder shall have the proper skill, training, and background so as to be able to perform in a competent and professional manner and that all work will be so performed.

c. All guarantees and warranties under this Contract are fully enforceable by the ITP acting in its own name.

d. The documentation furnished will provide the ITP with all information necessary to maintain the system so that they meet all the performance, functional and technical requirements of the Contract.

5. The warranty shall cover 100% parts and labor costs associated with the test, removal, repair, and reinstallation, retest, and certification of the equipment and software from the time of installation through the end of the warranty period.

4.39 WARRANTY PERIODThe Contractor shall provide warranty coverage for all materials, equipment, software, documentation, and incidentals for five (5) years after ITP final acceptance of the full Paratransit Management System covered under this Contract. The warranty period shall be extended to cover through completion of all remedial work to correct any and all deficiencies under warranty.

4.40 WARRANTY CONDITIONSITP shall operate and maintain (or have maintained) each item of the system software in accordance with the Contractor’s specific written instructions delivered

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prior to the beginning of the warranty period in order to maintain the warranty with respect to such individual item of equipment.

Such condition shall not apply if the Vendor has not provided ITP with complete operating manuals, maintenance manuals, electrical and electronic schematics, mechanical diagrams, administrative manuals and complete micro-processor program documentation or adequate training.

No warranty period shall begin unless the complete, finished documentation is provided by the Vendor and approved by the Project Manager.

4.41 NEGLIGENCEThe warranty shall not apply to any component which has been damaged through accident or negligence of ITP.

4.42 CONSUMABLE ITEMSThe warranty shall not cover the replacement of normal consumable items or items which are replaced in usual and scheduled preventative maintenance programs, such as light bulbs and wear-related items. 4.43 CONFIGURATION MANAGEMENTAll equipment software proposed shall be at the Vendor's latest engineering release change level including modifications to correct all known operational problems. If any engineering changes and/or product modifications are initiated during the production of any equipment furnished, then all similar units or assemblies produced for the ITP under this Contract prior to the production change shall also be modified to include installation or warranty period, such changes shall be provided to ITP at no additional expense to ITP.

4.44 NO OTHER WARRANTIES Except as expressly stated in this Contract, there are no other warranties, express or implied, by operation of law or otherwise, for any work, equipment, service, or other item(s) furnished hereunder. Vendor specifically disclaims all implied warranties, including merchantability and fitness for a particular purpose, other than as expressly stated herein.

4.45 WARRANTY OF TITLE TO EQUIPMENTVendor hereby warrants and represents to ITP that ITP will acquire good and clear title to all software, free and clear of all liens and encumbrances. Such warranty shall survive the expiration of the Warranty Period set forth in 4.39 Warranty Period.

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4.46 WARRANTY REPAIR AGREEMENTThe Vendor shall be responsible for all costs associated with the removal of components and/or devices, the shipping charges to and from the Vendor's repair facilities, and the cost associated with the reinstallation. The Vendor shall also determine with ITP, the schedule necessary to perform the required warranty repairs.

4.47 WARRANTY PERIOD SPARE PARTSDuring the two (2) year System Warranty Period all spare parts shall be provided by the Vendor at the Vendor's expense. The Vendor is responsible for having enough spare parts readily available so as to be able to maintain the bus and system availability established in the Contract.

Commencing at the end of the two (2) year System Warranty Period specified above the Vendor shall furnish to the ITP a Six-Month Spare Parts Inventory anticipated by the Vendor to be sufficient to support ongoing maintenance needs for a period of 180 days. Shelving bins or racks for storage of the parts shall be included and the parts shall be delivered in this equipment organized and labeled such that required parts may be readily found. The organization and labeling must be approved by the Project Manager. Parts shall be packaged to protect the reliability of the parts and shall be such that parts can be identified, inspected, stored for long periods, and can endure multiple inventories without damage or degradation. In the event that the ITP notifies the Vendor that the supply of any part is exhausted before the end of the 180-day period the Vendor shall supply a quantity sufficient to complete the 180-day period. These parts must be provided within 30 days.

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4.48 VENDOR NON-RESPONSIVENESSIn the event the Vendor fails to comply promptly with its obligations as required by this Contract or with a request by the ITP to repair, replace or correct failed components, devices, equipment and/or materials, the ITP shall arrange for this work to be performed at the Vendor's expense. The cost of such work shall be deducted from any compensation due or that may become due to the Vendor. Should insufficient funds be available, the Vendor agrees to compensate the ITP for the costs thereof.4.49 REPAIR WARRANTY REPORTINGDuring the entire warranty period, any and all repairs/replacements/modifications in source code or adjustments in software of equipment by the Vendor shall be individually documented by the Vendor in the format of the relational database selected for the project. An electronic copy of all warranty occurrences repair reports shall be submitted daily for the previous day to the ITP. Each repair, replacement or adjustment shall be documented by equipment location or bus number, time, day, unit serial number and type, ITP property identification number, type of failure, type of repair or adjustment made and by whom and duration the bus or other location was unavailable for revenue service. At end of the warranty period the complete database shall become the property of the ITP. This database program must include the ability to restrict certain classes of personnel to reading the database and adding new data but denying the ability to change existing data.

4.50 VENDOR REQUIREMENTSIn response to the RFP, the proposer shall acknowledge responsibility for providing all the following activities regarding the system.

1) Installation of all software onto the network/workstations2) Performance of on-site testing during and after complete installation3) Furnishing to GO! Bus all documentation required to support the system.4) On-site Training and Go Live Support5) Provision of contingency (disaster/recovery) plans6) Providing a timeline for installation and operation of the system7) The vendor shall provide all upgrades at no charge during initial support

period and during any additional contracted support periods.8) Upgrades must be easily installed.

The Contractor may not interrupt operations in order to upgrade file maintenance.

4.51 EXTRA FEATURESThese would be features desired for future applications. The Price Proposal page includes a separate line for these features. Price to include software and system requirements as well as a price for any extra hardware required.

Contractor to be connected to the main administrative office where the trips are booked. From outside locations, the Contractors should be able to book trips if permission is granted. At other sites, the Contractor would only have access to updating a completed trip (pick-up, drop-off times, cancels, no-shows, etc.)

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The Contractor should also be able to view all dispatching information related to them (trip listing, maps, etc.). This should not limit the ability of the main office to override information entered by each Contractor. The Contractor would not have access to override information entered by the main office.

4.52 ON-DEMAND MICROTRANSIT SERVICE

On Demand Service Overview

BACKGROUND

The Interurban Transit Partnership (ITP) will be launching an on-demand micro transit service in two (2) geographic zones identified in the two figures below. This service will have vehicles provided by ITP and operated by existing ITP operators. ITP requests the incorporation of a software/back-end system to facilitate this on-demand service.

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In addition to serving the entire zone with on-demand functionality, hub locations designated for fixed route connectivity in each zone will be served on scheduled intervals.

Kentwood On-Demand Zone

Figure 1 – Map on proposed Kentwood On-Demand Zone

Table 1 – Service characteristics of the proposed Kentwood On-Demand Zone

SERVICE CHARACTERISTICSWeekdays 5AM-10PMWeekends 7AM-7PM# of Vehicles 1 all day

ConnectionsWoodland Mall (via routes 5, 6, 24, 28, 29, and 44) – 30 mins at peak – 60 mins off-peakKentwood City Hall (via Route 44) – 30 mins at peak – 60 mins off-peak

Walker On-Demand Zone

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Figure 2 – Map on proposed Walker On-Demand Zone

Table 2 – Service characteristics of the proposed Walker On-Demand Zone

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SERVICE CHARACTERISTICSWeekdays 5AM-10PM

# of Vehicles 2 peak – 1 off-peak

Connections Route 9 at Alpine Meijer – 30 mins at peak – 60 mins off-peakRoute 7 at Walker Village – 30 mins at peak – 60 mins off-peak

SECTION 5: INSTRUCTIONS TO PROPOSERS

5.1 FUNDINGThis Project will be funded with the assistance of capital improvement grants from the Federal Government under the Federal Transit Act and the Michigan Department of Transportation (MDOT). The successful bidder will be required to comply with all terms and conditions prescribed for third party contracts in a grant contract between the United States of America and ITP. This grant contract is available for examination by prospective bidders at the ITP offices.5.2 PROJECT BUDGETThe budget for this Project will be funded through financial assistance grants from the Federal Transit Administration (FTA) and Michigan Department of Transportation (MDOT). The total Project budget will be determined by the final negotiated price between ITP and the successful bidder.5.3 PRE-PROPOSAL CONFERENCE – Not Applicable5.4 APPROVED EQUALS AND DEVIATIONSAll Proposals must be in strict compliance with the requirements and provisions of these specifications, including the provisions herein regarding "approvals", "approved equals", and "deviations". Where a feature, component or item is specified by brand name in these specifications, the words "or approved equal" will apply. Where the approval of ITP is specifically required by these specifications in connection with a particular feature, or if the bidder proposes to submit a proposal containing "approved equals" or "deviations" from specific requirements of these specifications, the bidder must obtain such approval, confirmed in writing, prior to the date for the receipt of proposals. With respect to "approved equals" or "deviations", the details of same and the reasons and justifications therefore must be submitted to ITP, including a statement whether the bidder has previously furnished or offered to furnish the item in question, is herein specified. Proposals may be submitted containing such "approvals", "approved equals", or "deviations", as are specifically approved by ITP, confirmed in writing, prior to the date for receipt of proposals. Each proposal must be accompanied by documentation regarding any such approvals granted by ITP for the proposal. Notice of any such approvals required by and/or granted to a bidder shall be furnished by ITP to other prospective bidders prior to the date for receipt of proposals. Any unapproved deviations, exceptions, substitutions, alternates, or conditional qualifications contained in a proposal may be cause for its rejection. The decision of ITP, as represented by the CEO, shall be final with respect to whether any proposed deviations from the specifications are acceptable. It should be understood that specifying a brand name, components, and/or equipment in this specification shall not relieve the supplier from his responsibility to produce the product in accordance with the performance warranty and contractual requirements. The supplier is responsible for notifying ITP of any inappropriate brand name, component, and/or equipment that

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may be called for in the specifications, and to propose a suitable substitute for consideration.5.5 TYPE OF CONTRACTThe Contract for this Project shall be a firm fixed price type.5.6 PROJECT NUMBERAll bidders and Contractors will include the FTA Project Number in all correspondence with ITP and with the FTA. The FTA Project Number for this Project is #2021-26.

5.7 USE OF "INTERURBAN TRANSIT PARTNERSHIP" NAME IN CONTRACTOR

ADVERTISING OR PUBLIC RELATIONSITP reserves the right to review and approve any advertising copy related to this Project in any way prior to publication. The successful bidder will not allow such copy to be published in their advertisements or public relations programs until submitting such copy and receiving prior written approval from ITP. The successful bidder agrees that published information relating to this Project will be factual and in no way imply that ITP endorses the successful bidder's firm, service, or product.5.8 INTENT OF SPECIFICATIONSIt is the intent of these specifications to provide completed Project of substantial and durable construction in all respects, which will be most suitable and advantageous for ITP. Experimental or unproven equipment, materials or design will not be accepted without prior review and written acceptance by ITP.5.9 PROTEST PROCEDURESThe following terms, conditions and appeal procedures will apply:

(a) ITP reserves the right to postpone the bid opening or receipt of proposals for its own convenience.

(b) Changes to the specifications will be made by addendum only.(c) Prime Contractors and subcontractors may make appointments to discuss the

Project specifications. This, however, does not relieve them from the written documented requests required by paragraphs (d) and (f), following.

(d) Requests for approved equals, clarification of specifications, and protest of specifications must be received by ITP in writing not less than nine (9) working days before the date of the scheduled bid opening or closing date for receipt of proposals. Any request for an approved equal or protest of the specifications must be fully supported with technical data, test results or other pertinent information as evidence that the substitute offered is equal to or better than the specification requirement.

(e) ITP's replies to requests under paragraph (d) above will be postmarked at least five (5) working days before the date scheduled for the bid opening or receipt of proposal.

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(f) A protest by any adversely affected person regarding restrictive specifications or alleged improprieties in the solicitation must be made in writing and received by the ITP Purchasing department two (2) working days before the date scheduled for bid opening or receipt of proposal. The formal written protest shall state the name of the protester, a description of the Project, and the facts and law upon which the protest is based, and a statement as to what relief is requested.

(g) Upon receipt of a protest, ITP shall immediately determine if the date for the bid opening or closing date for receipt of proposals should be postponed. If the bid opening or closing date is postponed, ITP will contact all Contractors and subcontractors who were furnished a copy of the specifications by ITP that an appeal has been filed and that the bid opening or receipt of proposals is postponed until a decision has been issued. Notice of the postponement will be made in writing by addendum.

(h) Representatives of ITP and the protester shall meet within twenty-four (24) hours after receipt of the protest or at such a time as mutually agreed, to discuss all substantive issues raised in the protest. Upon completion of discussion between ITP and the protester, the ITP Chief Executive Officer will transmit a final decision in writing to the protester within five (5) working days. The final decision will respond to each substantive issue raised in the protest. If the written decision cannot be issued within this time-period, the protester will be notified in writing of the time extension. Upon issuance of the written decision, ITP will then issue appropriate addendum to reschedule the date for the bid opening or closing date for the receipt of proposal.

(i) Protests by any adversely affected person for reasons other than for restrictive specifications or alleged improprieties in the solicitation must be made in writing and received by the ITP Purchasing Department not more than three (3) working days after the posting of the Notice of Award is made to the participating bidders. Upon receipt of a protest after Contract award, ITP shall immediately determine if work on the protested Project should be suspended until such time as the protest is resolved.

(j) Representatives of ITP and the protester shall meet within twenty-four (24) hours after receipt of the protest or at such time as mutually agreed to by both parties to discuss the protest. Upon completion of discussions between ITP representatives and the protester, ITP will issue a written decision to the protester within five (5) working days. If the written decision cannot be issued

within this time-period, the protester will be notified in writing of the time extension.

(k) Except as noted in paragraph (l), ITP will not open bids, receive proposals or award a contract if a formal written protest has been received and no final decision has been issued by the ITP CEO. After the issuance of a final decision, ITP will wait a minimum of five (5) working days before opening bids or proposals or before awarding a Contract for a Project.

(l) ITP may open bids, receive proposals, and award a Contract for a Project while a protest is pending final disposition when the ITP CEO determines that:

The items to be procured are urgently required. Delivery or performance will be unduly delayed by failure to make an

award promptly; or,48

Failure to make prompt award will otherwise cause undue harm to ITP or the Federal Government.

(m) Protester may request a reconsideration after a final decision has been issued by the ITP Chief Executive Officer within five (5) working days after the issuance of a final decision if new data or information becomes available that was not previously known, or there has been an error of law or regulation.

(n) The provisions of Chapter V of FTA Circular 4220.1F (Rev. 4, March 18, 2013), are hereby incorporated and made part of the rules of ITP. Protests to the FTA by a protester must be made in accordance with FTA Circular FTA Circular 4220.1F. FTA will only consider a protest that alleges failure of ITP to have a

written protest procedure or failure to follow such procedure. Alleged violations of a specific Federal requirement that provides an applicable complaint procedure shall be submitted and processed in accordance with that Federal regulation. Any appeal or protest may be withdrawn at any time.

5.10 SUBMISSION OF PROPOSALITP will receive digital proposals until Monday, April 5, 2021 by 2:00 p.m. A

digital copy shall be posted to the MITN website. Register with MITN here.An original proposal copy shall be request only from the winning proposer.Procurement Lead: Kevin Wisselink – Procurement and Capital Planning

ManagerInterurban Transit Partnership300 Ellsworth Ave., S.W.Grand Rapids, Michigan 49503

Phone: 616-774-1190Email: kwisselink@ridetherapid.org

All communications must be made through the Buyer or posted to MITN as directed. No direct contact with other ITP staff members or officers will be permitted unless authorized by the Buyer. All correspondence to the Buyer must be done in writing (e-mail is preferred).A signed statement acknowledging the receipt of any addenda issued to the RFP must accompany proposals.The preferred method of bid or proposal submission is via the MITN website or via email if this is not possible. Submission by mail is discouraged, however requirements are stated below.

Bids or proposals submitted by mail shall be mailed a minimum of three (3) days prior to the bid opening date or date scheduled for receipt of proposals. A postmark by the U.S. Postal Service or other mail delivery service is required. Postage meter dates are not acceptable. Bids or proposals which are not mailed in a timely manner and received after the scheduled bid opening or proposal submittal date will not be accepted.

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5.11 DURATION OF OFFERAll bids or proposals shall remain in effect for a minimum of sixty (60) days from the bid opening date or scheduled date for receipt of proposals. Offers that allow less than sixty (60) days for acceptance by ITP will be considered non-responsive and will be rejected.5.12 BID PRICE – Not Applicable (a) Bid prices shall be submitted on the forms provided. Prices submitted in any

other form may be considered non-responsive and may be rejected.(b) Bid prices shall be based on F.O.B. ITP, Grand Rapids, Michigan.(c) The price stated in any bid submitted shall include all items of labor,

materials, equipment, tools, and other costs necessary to fully complete and deliver this Project pursuant to the specifications. It is the intention of these specifications to provide and require a complete project of the type prescribed. Any item or items omitted from such specifications which are clearly necessary for the completion of such Project and its appurtenances shall be considered a portion of such Project although not directly specified or called for in these specifications.

5.13 PROPOSAL PRICE(a) Proposal prices shall be submitted in the prescribed form. Prices submitted in

any other form may be considered non-responsive and may be rejected.(b) Proposal prices shall be based on F.O.B. ITP, Grand Rapids, Michigan.(c) The price stated in any proposal submitted shall include all items of labor,

materials, equipment, tools, and other costs necessary to fully complete and deliver this Project pursuant to the specifications. It is the intention of these specifications to provide and require a complete Project of the type prescribed. Any item or items omitted from such specifications which are clearly necessary for the completion of such Project and its appurtenances shall be considered a portion of such Project although not directly specified or called for in these specifications.

5.14 TAX EXEMPTIONThe ITP is exempt from payment of all Federal, State, and local taxes in connection with this Project. Said taxes shall not be included in the bid or proposal prices. The ITP will provide necessary tax exemption certificates. This provision does not relieve the Contractor from the responsibility to pay all applicable taxes for goods, services, and labor acquired in the performance of this Project.

5.15 DISCOUNTSPrompt payment discounts will not be considered in the evaluation of proposals or bids. However, any offered discount will form a part of the award and will be taken if payment is made within the discount period indicated in the offer by the bidder. As an alternative to offering a prompt payment discount in conjunction with the offer, bidders awarded Contracts may include prompt payment discounts on individual invoices.

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5.16 PAYMENT TERMSITP will make payment within thirty (30) days after delivery and final acceptance of the project. The Contractor may submit invoices to ITP prior to or upon delivery. Payment will not be made without an invoice.5.17 PROJECT COMPLETION DATEBidders shall state in the bid or proposal the earliest possible date offered for completion of the Project. The date cannot exceed 180 calendar days from the date of the Notice to Proceed with the Project.5.18 LATE PROPOSALS OR WITHDRAWL OF PROPOSALS(a) Late proposals will not be considered. (b) A proposal may be withdrawn in person by the bidder or their authorized

representative, provided their identity is made known and a receipt is signed for the proposal, and only if the withdrawal is made prior to the time specified for receipt of proposals.

5.19 DETERMINATION OF SUCCESSFUL BIDDER / PROPOSERIn determining the successful bidder/proposer, consideration is given to the qualification, content of proposal, and financial proposal as described in the evaluation criteria. The Contract award for this Project will be made to the bidder/proposer making the best and most advantageous offer, price considered.5.20 BIDDER QUALIFICATIONSTo be eligible for award, bidders must be responsive and responsible.(a) Responsive offers are those complying in all material aspects of the

solicitation, both as to the method and timeliness of submission and as to the substance of the resulting Contract. Bids or proposals which do not comply with all the terms and conditions of the solicitation may be rejected as non-responsive.

(b) Responsible bidders are those prospective Contractors who, at a minimum, must:(1) Have adequate financial resources, as required during performance of

the Contract.(2) Are able to comply with the required or proposed delivery or

performance schedule, taking into consideration all existing business commitments.

(3) Have a satisfactory record of past performance.(4) Have necessary technical capability to perform.(5) Provide evidence satisfactory to ITP that the bidder will comply with

the DBE requirements.(6) Certify that they are not on the U.S. Comptroller General's list of

ineligible Contractors.(7) Are qualified as a manufacturer or regular dealer of the items being

offered.(8) Are otherwise qualified and eligible to receive an award under

applicable laws and regulations.

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(9) All prospective bidders may be requested to submit written evidence verifying that they meet the minimum criteria necessary to be determined a responsible Contractor.

Refusal to provide requested information may cause rejection of the bid or proposal.

5.21 ACCEPTANCE OF PROPOSALEach proposal shall be submitted with the understanding that the acceptance in writing by ITP of the offer to furnish any or all goods or services described therein shall bind the bidder on his part to furnish and deliver at the proposal price, in accordance with the conditions of said accepted proposal and specifications.5.22 WITHOLDING AWARDThis solicitation for bids or proposals does not commit ITP to award a contract, pay any costs incurred in preparation of bid or proposals in response to this solicitation, or to procure or contract for good or services. Bidder shall be responsible for all costs incurred as part of their participation in the pre-award process.5.23 PROPOSAL ACCEPTANCE, REJECTION AND POSTPONEMENTITP reserves the rights to postpone, accept, or reject any and all proposals in whole or in part, on such basis as the ITP Board deems to be in its best interest to do so, subject to the rules and regulations set forth by the U.S. Department of Transportation. Also, ITP reserves the right to accept an original offer or proposal without negotiation or without calling for a "best and final" offer.5.24 USDOT/FTA CONCURRENCE FOR CONTRACT AWARDThe award of a Contract for this Project may be subject to review and concurrence by the U.S. Department of Transportation, Federal Transit Administration.5.25 SINGLE BID RESPONSEIf only one (1) bid is received in response to the Invitation for Bids, a detailed cost proposal may be requested of the single bidder. A cost/price analysis and evaluation and/or audit may be performed of the cost proposal in order to determine if the price is fair and reasonable.5.26 DBE PARTICIPATIONIn connection with the performance of this Contract, the successful bidder agrees to cooperate with ITP in meeting its commitments and goals with regard to maximum utilization of Disadvantaged Business Enterprises (DBE). The policy and obligations for maximum utilization of DBE's are herein set forth:(a) Policy - It is the policy of the Department of Transportation that Disadvantaged Business Enterprises, as defined in 49 CFR, Part 26, shall have the maximum opportunity to participate in the performance of contracts financed in whole or apart with Federal funds under this Agreement. Consequently, the DBE requirements of 49 CFR, Part 26 apply to this Agreement.(b) DBE Obligation - ITP or its Contractor agrees to ensure that Disadvantaged Business Enterprises, as defined in 49 CFR, Part 26, have the maximum opportunity

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to participate in the performance of contracts and subcontracts financed in whole or in part with Federal funds provided under this Agreement. In this regard, ITP or its Contractors shall take all necessary and reasonable steps in accordance with 49 CF, Part 26, to ensure that Disadvantaged Business Enterprises have the maximum opportunity to compete for and to perform contracts. ITP and its Contractors shall not discriminate on the basis of race, color, national origin, or sex in the award and performance of DOT-assisted contracts.

Requirements and goals for Disadvantaged Business Enterprise participation in this Project are as follows:

A minimum of zero percent (0%) of the total contract price, as awarded. shall be established as a goal to be made available to certified DBE's. Compliance with the percentage goal may be fulfilled by DBE's performing as either:1) A member of a joint venture as a prime contractor.2) An approved subcontractor.3) An owner-operator of equipment.4) A renter of equipment to a prime contractor.5) A firm manufacturing and supplying goods used in the project.6) A firm supplying goods used in the project (when supplying goods, only 60

percent (60%) will be counted).

Prior to Contract award, the apparent successful bidder shall submit a written assurance of meeting the above goals and shall include names of DBE subcontractors, addresses of contact persons, a description of work to be performed and dollar values of each proposed DBE subcontract. This information shall be submitted on the attached ‘DBE Participation Form” furnished with this solicitation.

If the goals were not met, the bidder must demonstrate that sufficient good faith efforts were made to meet the DBE contract goals and shall document the steps he has taken to obtain DBE participation.

Failure to provide required documentation of good faith efforts may be reason for disqualification of the Bid / Proposal.

Bidder’s good faith efforts will include the following actions. Soliciting through all reasonable and available means the interest of all

certified DBE’s who have the capability to perform work under the contract. This shall include attendance at pre-bid meetings, advertising and /or written notices. The bidder shall allow sufficient time to allow the DBE’s to respond to the solicitation.

Selecting portions of the work to be performed by DBE’s. Providing interested DBE’s with adequate information about the plans,

specifications, and requirements of the contract in a timely manner to assist them in responding to a solicitation.

Negotiations in good faith with interested DBE’s. It will be the responsibility of the bidder to make a portion of the work available to DBE subcontractors

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and suppliers and to select those portions of the work or materials consistent with the available DBE’s. Evidence of negotiations shall include the names, addresses, and telephone numbers of DBE’s that were considered, and a description of the information provided regarding the plans and specifications for the work selected for subcontractors, and evidence as to why additional agreements could not be reached for DBE’s to perform the work.

Not rejecting DBE’s as being unqualified without sound reasons based on a thorough investigation of their capabilities.

Efforts to assist interested DBE’s in obtaining bonding, lines of credit, or insurance as required.

Efforts to assist interested DBE’s in obtaining necessary equipment, supplies, materials, or related assistance or services.

Use of services of available minority/women community organizations; minority/women contractors’ groups; local, state, and federal minority/women business assistance offices; and other organizations that aid in the recruitment and placement of DBE’s.

The prime contractor agrees not to terminate for convenience a DBE subcontractor, and then perform the work of the terminated subcontract with its own forces or those of an affiliate, without ITP’s prior written consent. When a DBE subcontractor is terminated or fails to complete its work on the contract for any reason, the prime contractor agrees to find another DBE subcontractor to substitute for the original DBE. These good faith efforts shall be directed at finding another DBE to perform at least the same amount of work under the contract as the DBE that was terminated.

Bidders shall complete and submit as part of their bid, the Certification of Primary Contractor Regarding Debarment, Suspension, and Other Responsibility Matters for all projects when the total aggregate value of the contract exceeds $100,000. The bidder shall also submit a list of subcontracts and subcontractors which will have a financial interest in this Project which exceeds $25,000 or will have a critical influence on or a substantive control over the Project. A Certification of Lower-Tier Participants Regarding Debarment, Suspension, And Other Ineligibility and Voluntary Exclusions shall be submitted by the bidder to ITP for each listed subcontractor prior to contract award.During the term of the Contract the successful bidder will be required to immediately notify ITP of 1) any potential subcontractor that is subject to this provision and to submit the appropriate certification prior to award of a subcontract, 2) any information that its certification or certification of its subcontractors was erroneous when submitted, 3) any information that certifications have become erroneous by reason of changed circumstances.5.28 LOBBYING CERTIFICATIONBidders shall complete and submit as part of their bid the Certification of Restrictions on Lobbying for all projects when the total aggregate value of the contract exceeds $100,000. The Contractor shall also submit a list of subcontracts and subcontractors which will exceed $100,000. A Certification of Restrictions on

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Lobbying shall be submitted by the bidder to ITP for each listed subcontractor prior to contract award.5.29 PRODUCT DESCRIPTIONBids or proposals must be accompanied by a comprehensive description of bidder's product. This description shall include drawings, overall dimensions and photographs which show the construction characteristics and explain the operation of the bidder's product. The descriptive literature shall also include information on design details, components, performance characteristics, methods of manufacture and assembly. The descriptive literature is required for the purpose of evaluation and award. Failure of the descriptive literature to show that the product proposed conforms to the specifications and other requirements of this solicitation may result in rejection of the bid or proposal. Additionally, failure to submit the descriptive literature will require rejection of the bid or proposal. The quality of standard components not covered by the language of these specifications will be a factor in determining an award. No advantage shall be taken by the bidder or manufacturer in the omission of any part or detail which goes to make the product complete and ready for service, even though such part is not mentioned in this specification. All units or parts not specified shall be Contractor's standard units or parts and shall conform in materials, design and workmanship to the best practices known in the industry. All parts will be new and in no case will used, reconditioned, or obsolete parts be accepted without prior review and written acceptance by ITP.

5.30 DEMONSTRATIONBidder may be requested to demonstrate to ITP the capability of their proposed product to perform and function as herein called for by this specification. The demonstration shall be at no expense to ITP in compliance with provisions outlined in the technical specifications contained herein.5.31 CONTACT WITH OTHER THAN BUYERAll contact with the ITP must be through its Buyer at the address listed below:

Kevin Wisselink - Procurement and Capital Planning ManagerInterurban Transit Partnership300 Ellsworth Ave., S.W.Grand Rapids, Michigan 49503Phone: 616-774-1190Email: kwisselink@ridetherapid.org

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SECTION 6: REQUIRED CONTRACT PROVISIONS

EQUIPMENT AND SERVICES

DURATION OF CONTRACTThe Contract shall become effective on TBD and shall remain in effect for five (5) years and includes five (5) option years with the concurrence of both parties.

PROJECT STARTUPThe Contractor agrees to commence work on this Project immediately upon the signing of this Contract by both parties and the issuance of a Notice to Proceed by ITP.PROJECT COMPLETION (ITP Board) NOT APPLICABLEThis Project shall be completed 180 days after execution of this Contract by both parties and issuance of a Notice to Proceed by ITP.CONTRACT AMOUNT AND PAYMENT (Lump Sum)ITP agrees to pay, and the Contractor agrees to accept as payment in full the amount of $_______________.PAYMENT DOES NOT IMPLY ACCEPTANCE OF WORKThe granting of any progress payment or payments by ITP, or the receipt thereof by the Contractor, shall not constitute in any sense acceptance of the work of any portion thereof, and shall in no way lessen the ability of the Contractor to replace unsatisfactory work or material, though the unsatisfactory character of such work or material may not have been apparent or detected at the time such payment was made. Material, components or workmanship which does not conform to the instruction of these Contract requirements and specifications or are not equal the samples submitted to and approved by ITP will be rejected and shall be replaced by the Contractor without delay.AGREEMENT CHANGESAdditions, deletions, or modifications to this Agreement may be made only in accordance with a written agreement between the parties, signed on behalf of ITP by its Executive Director or the Project Manager.DISPUTESExcept as otherwise provided in the Contract, any dispute concerning a question of fact arising under the Contract which is not disposed of by agreement shall be decided by the ITP Project Manager who shall reduce his/her decision to writing and mail or otherwise furnish a copy thereof to the Contractor. The decision of the ITP Project Manager shall be final, unless determined by a court of competent jurisdiction to have been fraudulent or capricious or arbitrary or so grossly

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erroneous as necessarily to imply bad faith, or not supported by substantial evidence. In connection with any appeal proceeding under this clause, the Contractor shall be afforded an opportunity to be heard and to offer evidence in support of its appeal. Pending final decision of a dispute thereunder, the Contractor shall proceed diligently with the performance of the Contract and in accordance with ITP Project Manager's decision.This clause does not preclude consideration of law questions in connection with decisions provided for in this clause, provided that nothing in this Contract shall be construed as making final the decision of any administrative official, representative or board on a question of law.INDEMNIFICATIONThe Contractor agrees to indemnify and hold ITP, its officers, agents, employees and/or trustees, harmless from and against any and all claims or causes of action brought against ITP and from any and all damages, losses, expenses, attorneys' fees, costs and liabilities sustained by ITP arising out of any claimed defect in the goods or services supplied by the Contractor, any claimed improper manufacture, design, design drawings, specifications, materials or repairs provided by the Contractor pursuant to the Contract, and any claim by a third party for patent, trademark, copyright, or trade secret infringement. The Contractor's obligation under this paragraph shall include the obligation to indemnify and hold ITP harmless for its own negligence whether active, passive, or concurrent, in the performance of ITP's duties and obligations pursuant to the Contract.COVENANT AGAINST GRATUITIESThe Contractor warrants that he or she has not offered or given gratuities (in the form of entertainment, gifts, or otherwise) to any official or employee of ITP with a view toward securing favorable treatment in the awarding, amending, or evaluating performance of Contract.ASSIGNABILITYThe terms and provisions of the Contract documents shall be binding upon ITP and the Contractor and their respective partners, successors, heirs, executors, administrators, assigns and legal representatives. The rights and obligations of the Contractor under the Contract may not be transferred, assigned, sublet, mortgaged, pledged, or otherwise disposed of or encumbered in any way without ITP's prior written consent. The Contractor may subcontract a portion of its obligations to other firms or parties but only after having first obtained the written approval by ITP of the subcontractor.ITP may assign its rights and obligations under the Contract to any successor to the rights and functions of ITP or to any governmental agency to the extent required by applicable laws or governmental regulations or to the extent ITP deems necessary or advisable under the circumstances.PRICE WARRANTY AND COMMISSIONS

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The price to be paid by ITP shall be that stated in this Contract which the Contractor warrants to be no higher than the Contractor's current prices on orders by others for goods similar to those covered by this Contract for similar quantities under similar conditions and methods of purchase. In the event the Contractor breaches this warranty, the prices of the items shall be reduced to the Contractor's current prices on orders by others, or in the alternative at ITP's sole discretion, ITP may cancel this Contract without liability to the Contractor for breach. The Contractor warrants that no person or selling agency has been employed or retained to solicit or secure this Contract upon an agreement or understanding for commission, percentage, brokerage, or contingent fee excepting bona fide employees of bona fide established commercial or selling agencies maintained by the seller for the purpose of securing business. For breach or violation of this warranty, ITP shall have the right in addition to any other rights, to cancel this Contract without liability and to deduct from the Contract price or otherwise recover from the Contractor the full amount of such commission, percentage, brokerage, or contingent fee.

CONTRACTOR'S LIABILITY INSURANCEThe Contractor shall maintain such insurance as will protect it from claims under Workers' Compensation Acts and other employee benefit acts; from claims for damages because of bodily injury, including death, to its employees and all others and from claims for damages to property; any or all of which may arise out of or result from the Contractor's operations under the Contract, or from any subcontractor or anyone directly or indirectly employed by either of them. This insurance shall be written for not less than the limits specified below. ITP shall be named as additionally insured in respect to all liability insurance policies. All policies shall contain an endorsement that written notice shall be given to ITP prior to termination, cancellation, or reduction in coverage in the policy. Certificates of such insurance shall be filed with ITP prior to the start of the Contract. Insurance accords must be emailed to purchasing@ridetherapid.org.

a) Workers’ compensation and employer’s liability insurance as required by the State of Michigan.

b) Commercial general liability insurance in the minimum amount of $500,000 per occurrence with a $1,000,000 general policy aggregate.

c) Professional liability insurance in the minimum of amount of $1,000,000 per occurrence with a $2,000,000 annual policy aggregate limit.

d) Commercial automobile liability insurance that provides coverage in the minimum amount of $100,000 per occurrence per person/ $300,000 per accident / $50,000 property damage OR single combined limit of $500,000.

UNAVOIDABLE DELAYSIf delivery of completed Project under this Contract should be unavoidably delayed, the ITP Project Manager will extend the time for completion of the Contract for the determined number of days of excusable delay. A delay is unavoidable only if the

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delay was not reasonable expected to occur in connection with or during the Contractor's performance; was not caused directly or substantially by acts, omissions, negligence or mistakes of the Contractor, the Contractor's suppliers or their agents; was substantial and in fact caused the Contractor to miss delivery dates and could not adequately have been guarded against by contractual or legal means.NOTIFICATION OF DELAYThe Contractor will notify the Project Manager as soon as the Contractor has, or should have, knowledge that an event has occurred which will delay completion of this Project. Within five (5) working days, the Contractor will confirm such notice in writing, furnishing as much detail as is available.REQUEST FOR EXTENSIONThe Contractor agrees to supply, as soon as such data are available, any reasonable proofs that are required by the ITP Project Manager to make a decision on any request for extension. The ITP Project Manager will examine the request and any documents supplied by the Contractor and will determine if the Contractor is entitled to an extension and the duration of such extension. The ITP Project Manager will notify the Contractor of the decision in writing. It is expressly understood and agreed that the Contractor will not be entitled to damages or compensation and will not be reimbursed for losses on account of delays resulting from any cause under this provision.CONTRACTOR’S REPRESENTATIVEPrior to the start of Contract performance, the Contractor shall advise ITP in writing of the primary and alternate representatives (including phone numbers) who will have management responsibility for the total Contract effort to receive and act on technical matters and resolve problems of a contractual nature.INTERURBAN TRANSIT PARTNERSHIP'S REPRESENTATIVESPrior to the start of Contract performance, the ITP Project Manager will furnish a letter to the Contractor indicating the personnel who will represent ITP in the administration of this Contract to insure successful performance. Such letter shall include the specific duties of each individual and their limits of authority.INSTRUCTIONS BY UNAUTHORIZED THIRD PERSONSIn accordance with the Contract Changes provision of the Contract, The ITP Project Manager or his/her authorized representative are the only persons authorized to make changes within the general scope of the Contract.

Any instructions, written or oral, given to the Contractor by someone other than the ITP Project Manager or his/her authorized representative, which are considered to be a change in the Contract, will not be considered as an authorized Contract Change. Any action on the part of the Contractor taken in compliance with such

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instructions will not be grounds for subsequent payment or other consideration in compliance with the unauthorized change.COMPLIANCE WITH LAWS AND REGULATIONSThe Contractor warrants that it is and will remain in compliance with all federal, state, and local laws, regulations, and ordinances relating to the manufacture, sales, and delivery of the goods and services sold to ITP in connection with this Contract.NOTICE OF FEDERAL REQUIREMENTSThe Contractor understands that Federal laws, regulations, policies, and related administrative practices applicable to this Agreement on the date an Agreement was executed may be modified from time to time. The Contractor agrees that the changed requirements will apply to the Project as required. All standards or limits set forth in this Agreement to be observed in the performance of the Project are minimum requirements.PROHIBITED INTERESTNo ITP employee, officer, or agent, including any member of an evaluation committee for an ITP project, may participate in the selection, award, or administration of a ITP contract if a real or apparent conflict of interest would exist. Such a conflict would exist when any of the parties set forth below has a material financial or other interest in a firm selected for award: any employee, officer, or agent of ITP. any member of his/her immediate family. his/her partner; or an organization employing or about to employ any of the above.Any interest as owner or stockholder of one percent (1%) or less in such a firm shall not be deemed to be a material financial interest, but serving as Director, officer, consultant, or employee of such an organization would be deemed a material interest.OSHA REQUIREMENTSThe Contractor expressly warrants that all materials, supplies, and equipment provided under this Contract are provided in full compliance with the Occupational Safety and Health Act of 1970, as amended, and all standards, rules, regulations, and orders issued pursuant thereto, and all other federal and state safety and health statutes. All sales of hazardous materials as defined in Title 29 of the cost of Federal Regulation, Chapter VII, parts 1501-1503, shall be accompanied by a completed U.S. Department of Labor "Materials Safety Data Sheet", Form OHFA-20 by the Contractor for each good sold to ITP.CHANGE ORDERSITP's Project Manager, at any time by written order and without notice to the sureties, may make changes within the general scope of this Contract in (i)

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drawings, designs or specifications where the supplies to be furnished are to be specially manufactured for ITP in accordance therewith; (ii) method of shipment of packing; (iii) place of delivery. If any such change causes an increase or decrease in the cost of or the time required for performance of this Contract, whether changed or not changed by such order, an equitable adjustment shall be made by written modifications of the Contract. Any claim by the Contractor for adjustment under this clause must be asserted within thirty (30) days from the date of receipt by the Contractor of the notification of change; provided that ITP's Project Manager, if he decides that the facts justify the action, may receive and act upon any such claim. Nothing in this clause shall excuse the Contractor from proceeding with the Contract as changed.PRODUCT WARRANTYThe Contractor expressly warrants that the goods provided under this Contract shall conform to all specifications, drawings, and other descriptions of the goods made by the Contractor or contained in specifications furnished to the Contractor by ITP, and shall be free from all defects in material, design, and workmanship. The Contractor also expressly warrants that the goods are merchantable and fit for the particular purpose intended by ITP. The warranties of the Contractor contained in this Contract extend to future performance of the goods sold under this Contract. The Contractor further agrees not to attempt to limit or to exclude any remedies for damages, whether incidental, consequential, or otherwise.THE MICHIGAN IRAN ECONOMIC SANCTIONS ACT, 2012 P.A. 517Pursuant to the Michigan Iran Economic Sanctions Act, 2012 P.A. 517, by submitting a bid, proposal or response, Respondent certifies, under civil penalty for false certification, that it is fully eligible to do so under law and that is not an “Iran linked business” as that term is defined in the Act.

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FTA REQUIRED CONTRACT CLAUSES

"The supplier of goods or services must adhere to the following Federal Transit Administration requirements.  The burden is on the supplier to read and understand each requirement based on the information provided.  Execution of the contract implies agreement with the attached Federal Clauses and Certifications."

PROMPT PAYMENTApplies to all Contracts except micro-purchases ($10,000 or less, except for construction contracts over $2,000)

The contractor is required to pay its subcontractors performing work related to this contract for satisfactory performance of that work no later than 30 days after the contractor’s receipt of payment for that work from ITP. In addition, the contractor may not hold retainage from its subcontractors. The contractor must promptly notify ITP whenever a DBE subcontractor performing work related to this contract is terminated or fails to complete its work and must make good faith efforts to engage another DBE subcontractor to perform at least the same amount of work. The contractor may not terminate any DBE subcontractor and perform that work through its own forces or those of an affiliate without prior written consent of ITP.TERMINATION PROVISIONS

Applies to all Contracts except micro-purchases ($10,000 or less, except for construction contracts over $2,000)

a) Termination for Convenience (General Provision). The recipient may terminate this contract, in whole or in part, at any time by written notice to contractor when it is in the recipient's best interest. Contractor shall be paid its costs, including contract close-out costs, and profit on work performed up to the time of termination. Contractor shall promptly submit its termination claim to the recipient. If contractor is in possession of any of the recipient’s property, contractor shall account for same, and dispose of it as the recipient directs.b) Termination for Default [Breach or Cause] (General Provision). If contractor does not deliver items in accordance with the contract delivery schedule, or, if the contract is for services, and contractor fails to perform in the manner called for in the contract, or if contractor fails to comply with any other provisions of the contract, the recipient may terminate this contract for default. Termination shall be affected by serving a notice of termination to contractor setting forth the manner in which contractor is in default. Contractor shall only be paid the contract price for supplies delivered and accepted, or for services performed in accordance with the manner of performance set forth in the contract.If it is later determined by the recipient that contractor had an excusable reason for not performing, such as a strike, fire, or flood, events which are not the fault of or are beyond the control of contractor, the recipient, after setting up a new

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delivery or performance schedule, may allow contractor to continue work, or treat the termination as a termination for convenience.

c) Opportunity to Cure (General Provision). The recipient in its sole discretion may, in the case of a termination for breach or default, allow contractor an appropriately short period of time in which to cure the defect. In such case, the notice of termination shall state the time period in which cure is permitted and other appropriate conditions if contractor fails to remedy to the recipient's satisfaction the breach or default or any of the terms, covenants, or conditions of this Contract within ten (10) days after receipt by contractor or written notice from the recipient setting forth the nature of said breach or default, the recipient shall have the right to terminate the Contract without any further obligation to contractor. Any such termination for default shall not in any way operate to preclude the recipient from also pursuing all available remedies against contractor and its sureties for said breach or default.

d) Waiver of Remedies for any Breach. In the event that the recipient elects to waive its remedies for any breach by contractor of any covenant, term or condition of this Contract, such waiver by the recipient shall not limit its remedies for any succeeding breach of that or of any other term, covenant, or condition of this Contract.

e) Termination for Convenience (Professional or Transit Service Contracts). The recipient, by written notice, may terminate this contract, in whole or in part, when it is in the recipient's interest. If the contract is terminated, the recipient shall be liable only for payment under the payment provisions of this contract for services rendered before the effective date of termination.PROVISIONS FOR RESOLUTION OF DISPUTES, BREACHES OR OTHER LITIGATION

Applies to all Contracts over $250,000.

(a) Disputes arising in the performance of this contract which are not resolved by agreement of the parties shall be decided in writing by the recipient’s authorized representative. This decision shall be final and conclusive unless within ten (10) days from the date of receipt of its copy, contractor mails or otherwise furnishes a written appeal to the recipient’s CEO. In connection with such appeal, contractor shall be afforded an opportunity to be heard and to offer evidence in support of its position. The decision of the recipient’s CEO shall be binding upon contractor and contractor shall abide by the decision. FTA has a vested interest in the settlement of any violation of Federal law including the False Claims Act, 31 U.S.C. § 3729.(b) Performance during Dispute. Unless otherwise directed by the recipient, contractor shall continue performance under this contract while matters in dispute are being resolved. Claims for Damages - Should either

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party to the contract suffer injury or damage to person or property because of any act or omission of the party or of any of his employees, agents or others for whose acts he is legally liable, a claim for damages therefore shall be made in writing to such other party within ten days after the first observance of such injury or damage.(c) Remedies. Unless this contract provides otherwise, all claims, counterclaims, disputes, and other matters in question between the recipient and contractor arising out of or relating to this agreement or its breach will be decided by arbitration if the parties mutually agree, or in a court of competent jurisdiction within the residing State.

(d) Rights and Remedies - Duties and obligations imposed by the contract documents and the rights and remedies available thereunder shall be in addition to and not a limitation of any duties, obligations, rights, and remedies otherwise imposed or available by law. No action or failure to act by the recipient or contractor shall constitute a waiver of any right or duty afforded any of them under the contract, nor shall any such action or failure to act constitute an approval of or acquiescence in any breach thereunder, except as may be specifically agreed in writing.

FLY AMERICA REQUIREMENTS All contracts involving transportation of persons or property, by air between the U.S. and/or places outside the U.S. These requirements do not apply to micro-purchases ($10,000 or less, except for construction contracts over $2,000).

The Contractor agrees to comply with 49 U.S.C. 40118 (the “Fly America” Act) in accordance with the General Services Administration’s regulations at 41 C.F.R. Part 301-10, which provide that recipients and sub-recipients of Federal funds and their contractors are required to use U.S. Flag air carriers for U.S. Government-financed international air travel and transportation of their personal effects or property, to the extent such service is available, unless travel by foreign air carrier is a matter of necessity, as defined by the Fly America Act. The Contractor shall submit, if a foreign air carrier was used, an appropriate certification or memorandum adequately explaining why service by a U.S. flag air carrier was not available or why it was necessary to use a foreign air carrier and shall, in any event, provide a certificate of compliance with the Fly America requirements. The Contractor agrees to include the requirements of this Section in all subcontracts that may involve international air transportation.

ENERGY CONSERVATION REQUIREMENTS Applies to all Contracts except micro-purchases ($10,000 or less, except for construction contracts over $2,000)

The Contractor agrees to comply with mandatory standards and policies relating to energy efficiency which are contained in the State Energy Conservation Plan issued in compliance with the Energy Policy and Conservation Act.

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CLEAN WATER REQUIREMENTS Applies to all contracts over $150,000.

Contractor shall comply with all applicable standards, orders or regulations issued pursuant to Section 508 of the Clean Water Act, as amended, 33 U.S.C. § 1368, and other requirements of the Clean Water Act, as amended, 33 U.S.C. §§ 1251 – 1377. Contractor shall report each violation to the recipient and understands and agrees that the recipient shall, in turn, report each violation as required to FTA and the appropriate EPA Regional Office. Contractor shall include these requirements in each subcontract exceeding $150,000 financed in whole or in part with FTA assistance.

LOBBYINGApplies to all Construction/Architectural and Engineering/Acquisition of Rolling Stock/Professional Service Contract/Operational Service Contract/Turnkey contracts over $100,000.

Byrd Anti-Lobbying Amendment, 31 U.S.C. 1352, as amended by the Lobbying Disclosure Act of 1995, P.L. 104-65 [to be codified at 2 U.S.C. §1601, et seq. – Contractors who apply or bid for an award of $100,000 or more shall file the certification required by 49 C.F.R. Part 20, “New Restrictions on Lobbying.” Each tier certifies to the tier above that it will not and has not used Federal appropriated funds to pay any person or organization for influencing or attempting to influence an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any Federal contract, grant or any other award covered by 31 U.S.C. 1352. Each tier shall also disclose the name of any registrant under the Lobbying Disclosure Act of 1995 who has made lobbying contacts on its behalf with non-Federal funds with respect to that Federal contract, grant or award covered by 31 U.S.C. 1352. Such disclosures are forwarded from tier to tier up to the recipient.

ACCESS TO RECORDS AND REPORTS Applies to Contracts as shown below; these requirements do not apply to micro-purchases ($10,000 or less, except for construction contracts over $2,000) FTA does not require the inclusion of these requirements in subcontracts.

The following access to records requirements applies to this Contract:a) Contractor agrees to provide the purchaser, the FTA Administrator, the US

Comptroller General or their authorized representatives access to any books, documents, papers and contractor records which are pertinent to this contract for the purposes of making audits, examinations, excerpts and transcriptions. Contractor shall also, pursuant to 49 CFR 633.17, provide authorized FTA representatives, including any PMO contractor, access to contractor's records and construction sites pertaining to a capital project, defined at 49 USC 5302(a)1, which is receiving FTA

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assistance through the programs described at 49 USC 5307, 5309 or 5311.

b) Where the purchaser is a State and is an FTA recipient or a subgrantee of FTA recipient in accordance with 49 CFR 633.17, Contractor shall provide the purchaser, authorized FTA representatives, including any PMO Contractor, access to contractor's records and construction sites pertaining to a capital project, defined at 49 USC 5302(a)1, which receives FTA assistance through the programs described at 49 USC 5307, 5309 or 5311. By definition, a capital project excludes contracts of less than the simplified acquisition threshold currently set at $250,000.

c) Where the purchaser enters into a negotiated contract for other than a small purchase or under the simplified acquisition threshold and is an institution of higher education, a hospital or other non-profit organization and is an FTA recipient or a subgrantee of FTA recipient in accordance with 49 CFR 19.48, contractor shall provide the purchaser, the FTA, the US Comptroller General or their authorized representatives, access to any books, documents, papers and record of the contractor which are directly pertinent to this contract for the purposes of making audits, examinations, excerpts and transcriptions.

d) Where a purchaser which is an FTA recipient or a subgrantee of FTA recipient in accordance with 49 USC 5325(a) enters into a contract for a capital project or improvement (defined at 49 USC 5302(a)1 through other than competitive bidding, contractor shall make available records related to the contract to the purchaser, the Secretary of USDOT and the US Comptroller General or any authorized officer or employee of any of them for the purposes of conducting an audit and inspection.

e) Contractor shall permit any of the foregoing parties to reproduce by any means whatsoever or to copy excerpts and transcriptions as reasonably needed.

f) Contractor shall maintain all books, records, accounts and reports required under this contract for a period of not less than three (3) years after the date of termination or expiration of this contract, except in the event of litigation or settlement of claims arising from the performance of this contract, in which case contractor agrees to maintain same until the recipient, FTA Administrator, US Comptroller General, or any of their authorized representatives, have disposed of all such litigation, appeals, claims or exceptions related thereto. Re: 49 CFR 18.39(i) (11).

FEDERAL CHANGESApplies to all Contracts except micro-purchases ($10,000 or less, except for construction contracts over $2,000); the Federal Changes requirement flows down appropriately to each applicable change requirement.

The Contractor shall at all times comply with all applicable FTA regulations, policies, procedures and directives, including without limitation those listed directly or by reference in the Master Agreement between ITP and the FTA, as they may be amended or promulgated from time to time during the term of this

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Contract. The Contractor’s failure to so comply shall constitute a material breach of this Contract.

CLEAN AIRApplies to all Contracts and Subcontracts over $150,000.

Contractor shall comply with all applicable standards, orders or regulations issued pursuant to Section 508 of the Clean Water Act, as amended, 33 U.S.C. § 1368, and other requirements of the Clean Water Act, as amended, 33 U.S.C. §§ 1251 – 1377. Contractor shall report each violation to the recipient and understands and agrees that the recipient shall, in turn, report each violation as required to FTA and the appropriate EPA Regional Office. Contractor shall include these requirements in each subcontract exceeding $150,000 financed in whole or in part with FTA assistance.

RECYCLED PRODUCTSApplies to all Contracts over $10,000 for items designated by the EPA.

The contractor agrees to comply with all the requirements of Section 6002 of the Resource Conservation and Recovery Act (RCRA), as amended (42 U.S.C. 6962), including but not limited to the regulatory provisions of 40 CFR Part 247, and Executive Order 12873, as they apply to the procurement of the items designated in Subpart B of 40 CFR Part 247.

NO GOVERNMENT OBLIGATION TO THIRD PARTIES Applies to all Contracts except micro-purchases ($10,000 or less, except for construction contracts over $2,000) Not required by statue or regulation for either primary Contractors or Subcontractors; this concept should flow down to all levels to clarify to all parties to the contract, that Federal Government does not have contractual liability to third parties, absent specific written consent.

a) The Purchaser and Contractor acknowledge and agree that, notwithstanding any concurrence by the Federal Government in or approval of the solicitation or award of the underlying contract, absent the express written consent by the Federal Government, the Federal Government is not a party to this Contract and shall not be subject to any obligations or liabilities to the Purchaser, Contractor, or any other party (whether or not a party to that contract) pertaining to any matter resulting from the underlying contract.

b) The Contractor agrees to include the above clause in each subcontract financed in whole or in part with Federal assistance provided by the FTA. It is further agreed that the clause shall not be modified, except to identify the subcontractor who will be subject to its provisions.

PROGRAM FRAUD & FALSE OR FRAUDULENT STATEMENTS & RELATED ACTS

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Applies to all Contracts except micro-purchases ($10,000 or less, except for construction contracts over $2,000); additionally, these requirements flow down to sub-contractors who make, present, or submit covered claims and statements.

(1) Contractor acknowledges that the provisions of the Program Fraud Civil Remedies Act of 1986, as amended, 31 USC 3801 et seq. and USDOT regulations, "Program Fraud Civil Remedies," 49 CFR 31, apply to its actions pertaining to this project. Upon execution of the underlying contract, contractor certifies or affirms the truthfulness and accuracy of any statement it has made, it makes, it may make, or causes to be made, pertaining to the underlying contract or FTA assisted project for which this contract work is being performed. In addition to other penalties that may be applicable, contractor further acknowledges that if it makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submittal, or certification, the US Government reserves the right to impose the penalties of the Program Fraud Civil Remedies Act (1986) on contractor to the extent the US Government deems appropriate.

(2) The Contractor also acknowledges that if it makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submittal, or certification to the US Government under a contract connected with a project that is financed in whole or in part with FTA assistance under the authority of 49 USC 5307, the Government reserves the right to impose the penalties of 18 USC 1001 and 49 USC 5307(n) (1) on contractor, to the extent the US Government deems appropriate.

(3) Contractor shall include the above two clauses in each subcontract financed in whole or in part with FTA assistance. The clauses shall not be modified, except to identify the subcontractor who will be subject to the provisions.

GOVERNMENT-WIDE DEBARMENT AND SUSPENSION Applies to all Contracts and subcontracts over $25,000.

The Recipient agrees to the following: (1) It will comply with the requirements of 2 C.F.R. part 180, subpart C, as adopted and supplemented by U.S. DOT regulations at 2 C.F.R. part 1200, which include the following: (a) It will not enter into any arrangement to participate in the development or implementation of the Project with any Third Party Participant that is debarred or suspended except as authorized by: 1 U.S. DOT regulations, “Non-procurement Suspension and Debarment,” 2 C.F.R. part 1200, 2 U.S. OMB, “Guidelines to Agencies on Government wide Debarment and Suspension (Non-procurement),” 2 C.F.R. part 180, including any amendments thereto, and 3 Executive Orders Nos. 12549 and 12689, “Debarment and Suspension,” 31 U.S.C. § 6101 note, (b) It will review the U.S. GSA “System for Award Management,” https://www.sam.gov, if required by U.S. DOT regulations, 2 C.F.R. part 1200, and (c) It will include, and require each of its Third Party Participants to include, a similar provision in each lower tier covered transaction, ensuring that each lower tier Third Party Participant: 1 Will comply with Federal debarment and suspension requirements, and 2 Reviews the “System for Award Management” at

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https://www.sam.gov, if necessary to comply with U.S. DOT regulations, 2 C.F.R. part 1200, and (2) If the Recipient suspends, debars, or takes any similar action against a Third-Party Participant or individual, the Recipient will provide immediate written notice to the: (a) FTA Regional Counsel for the Region in which the Recipient is located or implements the Project, (b) FTA Project Manager if the Project is administered by an FTA Headquarters Office, or (c) FTA Chief Counsel.

PRIVACY ACTApplies to all contracts when a grantee maintains files on drug and alcohol enforcement activities for the FTA and those files are organized so that information could be retrieved by personal identifier, except micro-purchases ($10,000 or less, except for construction contracts over $2,000).

The following requirements apply to the Contractor and its employees that administer any system of records on behalf of the Federal Government under any contract:

(1) The Contractor agrees to comply with, and assures the compliance of its employees with, the information restrictions and other applicable requirements of the Privacy Act of 1974, 5 U.S.C. §552a. Among other things, the Contractor agrees to obtain the express consent of the Federal Government before the Contractor or its employees operate a system of records on behalf of the Federal Government. The Contractor understands that the requirements of the Privacy Act, including the civil and criminal penalties for violation of that Act, apply to those individuals involved, and that failure to comply with the terms of the Privacy Act may result in termination of the underlying contract.

(2) The Contractor also agrees to include these requirements in each subcontract to administer any system of records on behalf of the Federal Government financed in whole or in part with Federal assistance provided by the FTA.

CIVIL RIGHTS (TITLE EEO, VI, ADA) Applies to all Contracts except micro-purchases ($10,000 or less, except for construction contracts over $2,000)

The following requirements apply to the underlying contract:a) The Recipient agrees that it must comply with applicable federal civil rights

laws, regulations, requirements, and guidance, and follow applicable federal guidance, except as the Federal Government determines otherwise in writing. Therefore, unless a Recipient or a federal program, including the Tribal Transit Program or the Indian Tribe Recipient, is specifically exempted from a civil rights statute, FTA requires compliance with that civil rights statute, including compliance with equity in service.

b) Nondiscrimination in Federal Public Transportation Programs. The Recipient

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agrees to, and assures that it and each Third-Party Participant, will: (1) Prohibit discrimination based on the basis of race, color, religion, national origin, sex, disability, or age. (2) Prohibit the: (a) Exclusion from participation in employment or a business opportunity for reasons identified in 49 U.S.C. § 5332, (b) Denial of program benefits in employment or a business opportunity identified in 49 U.S.C. § 5332, or (c) Discrimination, including discrimination in employment or a business opportunity identified in 49 U.S.C. § 5332. (3) Follow: (a) The most recent edition of FTA Circular 4702.1, “Title VI Requirements and Guidelines for Federal Transit Administration Recipients,” to the extent consistent with applicable federal laws, regulations, requirements, and guidance, and other applicable federal guidance that may be issued, but (b) FTA does not require an Indian Tribe to comply with FTA program-specific guidelines for Title VI when administering its Underlying Agreement supported with federal assistance under the Tribal Transit Program.

c) Nondiscrimination – Title VI of the Civil Rights Act. The Recipient agrees to, and assures that each Third Party Participant, will: (1) Prohibit discrimination based on race, color, or national origin, (2) Comply with: (a) Title VI of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000d et seq., (b) U.S. DOT regulations, “Nondiscrimination in Federally-Assisted Programs of the Department of Transportation – Effectuation of Title VI of the Civil Rights Act of 1964,” 49 C.F.R. part 21, and (c) Federal transit law, specifically 49 U.S.C. § 5332, and (3) Follow: (a) The most recent edition of FTA Circular 4702.1, “Title VI Requirements and Guidelines for Federal Transit Administration Recipients,” to the extent consistent with applicable federal laws, regulations, requirements, and guidance, (b) U.S. DOJ, “Guidelines for the enforcement of Title VI, Civil Rights Act of 1964,” 28 C.F.R. § 50.3, and (c) All other applicable federal guidance that may be issued.

d) Equal Employment Opportunity. (1) Federal Requirements and Guidance. The Recipient agrees to, and assures that each Third Party Participant will, prohibit discrimination on the basis of race, color, religion, sex, or national origin, and: (a) Comply with Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq., (b) Facilitate compliance with Executive Order No. 11246, “Equal Employment Opportunity,” as amended by Executive Order No. 11375, “Amending Executive Order No. 11246, Relating to Equal Employment Opportunity,” 42U.S.C. § 2000e note, (c) Comply with Federal transit law, specifically 49 U.S.C. § 5332, as stated in section a, and (d) Comply with FTA Circular 4704.1other applicable EEO laws and regulations, as provided in Federal guidance, including laws and regulations prohibiting discrimination on the basis of disability, except as the Federal Government determines otherwise in writing, (2) General. The Recipient agrees to: (a) Ensure that applicants for employment are employed and employees are treated during employment without discrimination on the basis of their: 1 Race, 2 Color, 3 Religion, 4 Sex, 5 Disability, 6 Age, or 7 National origin, (b) Take affirmative action that includes, but is not limited to: 1 Recruitment advertising, 2 Recruitment, 3Employment, 4 Rates of pay, 5 Other forms of compensation, 6 Selection for training, including apprenticeship, 7 Upgrading, 8 Transfers, 9 Demotions, 10 Layoffs, and 11 Terminations, but (b) Indian Tribe. Title VII of the Civil Rights Act of 1964, as

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amended, exempts Indian Tribes under the definition of "Employer". (3) Equal Employment Opportunity Requirements for Construction Activities. In addition to the foregoing, when undertaking “construction” as recognized by the U.S. Department of Labor (U.S. DOL), the Recipient agrees to comply, and assures the compliance of each Third Party Participant, with: (a) U.S. DOL regulations, “Office of Federal Contract Compliance Programs, September 2019 Equal Employment Opportunity, Department of Labor,” 41 C.F.R. chapter 60, and (b) Executive Order No. 11246, “Equal Employment Opportunity,” as amended by Executive Order No. 11375, “Amending Executive Order No. 11246, Relating to Equal Employment Opportunity,” 42U.S.C. § 2000e note,

e) Disadvantaged Business Enterprise. To the extent authorized by applicable federal laws and regulations, the Recipient agrees to facilitate, and assures that each Third-Party Participant will facilitate, participation by small business concerns owned and controlled by socially and economically disadvantaged individuals, also referred to as “Disadvantaged Business Enterprises” (DBEs), in the Underlying Agreement as follows: (1) Statutory and Regulatory Requirements. The Recipient agrees to comply with: (a) Section 1101(b) of the FAST Act, 23 U.S.C. §101 note, (b) U.S. DOT regulations, “Participation by Disadvantaged Business Enterprises in Department of Transportation Financial Assistance Programs,” 49 C.F.R. part 26, and (c) Federal transit law, specifically 49 U.S.C. § 5332, as provided in section 12a of this Master Agreement. (2) DBE Program Requirements. A Recipient that receives planning, capital and/or operating assistance and that will award prime third-party contracts exceeding $250,000 in a federal fiscal year must have a DBE program meeting the requirements of 49 C.F.R. Part 26, which is approved by FTA, and establish an annual DBE participation goal. (3) Special Requirements for a Transit Vehicle Manufacturer (TVM). The Recipient agrees that: (a) TVM Certification. Each TVM, as a condition of being authorized to bid or propose on FTA-assisted transit vehicle procurements, must certify that it has complied with the requirements of 49 C.F.R. part 26, and (b) Reporting TVM Awards. Within 30 days of any third-party contract award for a vehicle purchase, the Recipient must submit to FTA the name of the TVM contractor and the total dollar value of the third party contract and notify FTA that this information has been attached to FTA’s electronic award and management system, the Recipient must also submit subsequent notifications if options are exercised in subsequent years to ensure the TVM is still in good standing. (4) Assurance. As required by 49 C.F.R. § 26.13(a): (a) Recipient Assurance. The Recipient agrees and assures that: 1 It must not discriminate on the basis of race, color, national origin, or sex in the award and performance of any FTA or U.S. DOT-assisted contract, or in the administration of its DBE program or the requirements of 49 C.F.R. part 26, 2 It must take all necessary and reasonable steps under 49 C.F.R. part 26 to ensure nondiscrimination in the award and administration of U.S. DOT- assisted contracts, 3 Its DBE program, as required under 49 C.F.R. part 26 and as approved by U.S. DOT, is incorporated by reference and made part of the Underlying Agreement, and 4 Implementation of its DBE program approved by U.S. DOT is a legal obligation and failure to carry out its terms shall be treated as a violation of this Master Agreement. (b) Subrecipient/Third Party Contractor/Third

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Party Subcontractor Assurance. The Recipient agrees and assures that it will include the following assurance in each subagreement and third party contract it signs with a Subrecipient or Third Party Contractor and agrees to obtain the agreement of each of its Subrecipients, Third Party Contractors, and Third Party Subcontractors to include the following assurance in every subagreement and third party contract it signs: 1 The Subrecipient, each Third Party Contractor, and each Third Party Subcontractor must not discriminate on the basis of race, color, national origin, or sex in the award and performance of any FTA or U.S. DOT-assisted subagreement, third party contract, and third party subcontract, as applicable, and the administration of its DBE program or the requirements of 49 C.F.R. part 26, 2 The Subrecipient, each Third Party Contractor, and each Third Party Subcontractor must take all necessary and reasonable steps under 49 C.F.R. part 26 to ensure nondiscrimination in the award and administration of U.S. DOT-assisted subagreements, third party contracts, and third party subcontracts, as applicable, 3 Failure by the Subrecipient and any of its Third Party Contractors or Third Party Subcontractors to carry out the requirements of this subparagraph 13.d(4)(b) is a material breach of this subagreement, third party contract, or third party subcontract, as applicable, and 4 The following remedies, or such other remedy as the Recipient deems appropriate, include, but are not limited to, withholding monthly progress payments; assessing sanctions; liquidated damages; and/or disqualifying the Subrecipient, Third Party Contractor, or Third Party Subcontractor from future bidding as non-responsible. (5) Remedies. Upon notification to the Recipient of its failure to carry out its approved program, FTA or U.S. DOT may impose sanctions as provided for under 49 C.F.R. part 26, and, in appropriate cases, refer the matter for enforcement under either or both 18 U.S.C. § 1001, and/or the Program Fraud Civil Remedies Act of 1986, 31 U.S.C. § 3801 et seq.

f) Nondiscrimination on the Basis of Sex. The Recipient agrees to comply with federal prohibitions against discrimination on the basis of sex, including: (1) Title IX of the Education Amendments of 1972, as amended, 20 U.S.C. § 1681 et seq., (2) U.S. DOT regulations, “Nondiscrimination on the Basis of Sex in Education Programs or Activities Receiving Federal Financial Assistance,” 49 C.F.R. part 25, and (3) Federal transit law, specifically 49 U.S.C. § 5332.

g) Nondiscrimination on the Basis of Age. The Recipient agrees to comply with federal prohibitions against discrimination on the basis of age, including: (1) The Age Discrimination in Employment Act, 29 U.S.C. §§ 621 – 634, which prohibits discrimination on the basis of age, (2) U.S. Equal Employment Opportunity Commission (U.S. EEOC) regulations, “Age Discrimination in Employment Act,” 29 C.F.R. part 1625, (3) The Age Discrimination Act of 1975, as amended, 42 U.S.C. § 6101 et seq., which prohibits discrimination against individuals on the basis of age in the administration of Programs, Projects, and related activities receiving federal assistance, (4) U.S. Health and Human Services regulations, “Nondiscrimination on the Basis of Age in Programs or Activities Receiving Federal Financial Assistance,” 45 C.F.R. part 90, and (5) Federal transit law, specifically 49 U.S.C. § 5332.

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h) Nondiscrimination on the Basis of Disability. The Recipient agrees to comply with the following federal prohibitions against discrimination on the basis of disability: (1) Federal laws, including: (a) section 504 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. § 794, which prohibits discrimination on the basis of disability in the administration of federally assisted Programs, Projects, or activities, (b) The Americans with Disabilities Act of 1990 (ADA), as amended, 42 U.S.C. § 12101 et seq., which requires that accessible facilities and services be made available to individuals with disabilities: 1 For FTA Recipients generally, Titles I, II, and III of the ADA apply, but 2 For Indian Tribes, Titles II and III of the ADA apply, but Title I of the ADA does not apply because it exempts Indian Tribes from the definition of “employer,” (c) The Architectural Barriers Act of 1968, as amended, 42 U.S.C. § 4151 et seq., which requires that buildings and public accommodations be accessible to individuals with disabilities, (d) Federal transit law, specifically 49 U.S.C. § 5332, which now includes disability as a prohibited basis for discrimination, and (e) Other applicable federal laws, regulations and requirements pertaining to access for seniors or individuals with disabilities. (2) Federal regulations, including: (a) U.S. DOT regulations, “Transportation Services for Individuals with Disabilities (ADA),” 49 C.F.R. part 37, (b) U.S. DOT regulations, “Nondiscrimination on the Basis of Disability in Programs and Activities Receiving or Benefiting from Federal Financial Assistance,” 49 C.F.R. part 27, (c) Joint U.S. Architectural and Transportation Barriers Compliance Board (U.S. ATBCB) and U.S. DOT regulations, “Americans With Disabilities (ADA) Accessibility Specifications for Transportation Vehicles,” 36 C.F.R. part 1192 and 49 C.F.R. part 38, (d) U.S. DOT regulations, “Transportation for Individuals with Disabilities: Passenger Vessels,” 49 C.F.R. part 39, (e) U.S. DOJ regulations, “Nondiscrimination on the Basis of Disability in State and Local Government Services,” 28 C.F.R. part 35, (f) U.S. DOJ regulations, “Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities,” 28 C.F.R. part 36, (g) U.S. EEOC, “Regulations to Implement the Equal Employment Provisions of the Americans with Disabilities Act,” 29 C.F.R. part 1630, (h) U.S. Federal Communications Commission regulations, “Telecommunications Relay Services and Related Customer Premises Equipment for Persons with Disabilities,” 47 C.F.R. part 64, Subpart F, (i) U.S. ATBCB regulations, “Electronic and Information Technology Accessibility Standards,” 36 C.F.R. part 1194, and (j) FTA regulations, “Transportation for Elderly and Handicapped Persons,” 49 C.F.R. part 609, and (k) Other applicable federal civil rights and nondiscrimination guidance.

(i) Drug or Alcohol Abuse - Confidentiality and Other Civil Rights Protections. The Recipient agrees to comply with the confidentiality and civil rights protections of: (1) The Drug Abuse Office and Treatment Act of 1972, as amended, 21 U.S.C. § 1101 et seq., (2) The Comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment and Rehabilitation Act of 1970, as amended, 42 U.S.C. § 4541 et seq., and (3) The Public Health Service Act, as amended, 42 U.S.C. §§ 290dd – 290dd-2.

(j) Access to Services for Persons with Limited English Proficiency. The Recipient agrees to promote accessibility of public transportation services

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to persons with limited understanding of English by following: (1) Executive Order No. 13166, “Improving Access to Services for Persons with Limited English Proficiency,” August 11, 2000, 42 U.S.C. § 2000d-1 note, and (2) U.S. DOT Notice, “DOT Policy Guidance Concerning Recipients’ Responsibilities to Limited English Proficiency (LEP) Persons,” 70 Fed. Reg. 74087, December 14, 2005.

(k) Other Nondiscrimination Laws, Regulations, Requirements, and Guidance. The Recipient agrees to comply with other applicable federal nondiscrimination laws, regulations, and requirements, and follow federal guidance prohibiting discrimination.

(l) Remedies. Remedies for failure to comply with applicable federal Civil Rights laws, regulations, requirements, and guidance may be enforced as provided in those federal laws, regulations, or requirements.

DISADVANTAGED BUSINESS ENTERPRISE (DBE) Applies to all Contracts except micro-purchases ($10,000 or less, except for construction contracts over $2,000)

The Federal Fiscal Year goal has been set by the ITP in an attempt to match projected procurements with available qualified disadvantaged businesses. The ITP’s goals for budgeted service contracts, bus parts, and other material and supplies for Disadvantaged Business Enterprises have been established by the ITP as set forth by the Department of Transportation Regulations 49 C.F.R. Part 23, March 31, 1980, and amended by Section 106(c) of the Surface Transportation Assistance Act of 1987 and is considered pertinent to any contract resulting from this request for proposal.

If a specific DBE goal is assigned to this contract, it will be clearly stated in the Special Specifications, and if the contractor is found to have failed to exert sufficient, reasonable, and good faith efforts to involve DBE's in the work provided, the ITP may declare the Contractor noncompliant and in breach of contract. If a goal is not stated in the Special Specifications, it will be understood that no specific goal is assigned to this contract.

(a) Policy - It is the policy of the Department of Transportation and the ITP that Disadvantaged Business Enterprises, as defined in 49 CFR Part 23, and as amended in Section 106(c) of the Surface Transportation and Uniform Relocation Assistance Act of 1987, shall have the maximum opportunity to participate in the performance of Contract financed in whole or in part with federal funds under this Agreement. Consequently, the DBE requirements of 49 CFR Part 23 and Section 106(c) of the STURAA of 1987, apply to this Contract.

The Contractor agrees to ensure that DBEs as defined in 49 CFR Part 23 and Section 106(c) of the STURAA of 1987, have the maximum opportunity to participate in the whole or in part with federal funds provided under this Agreement. In this regard, the Contractor shall take all necessary and reasonable steps in accordance with the regulations to ensure that DBEs

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have the maximum opportunity to compete for and perform subcontracts. The Contractor shall not discriminate on the basis of race, color, national origin, religion, sex, age or physical handicap in the award and performance of subcontracts.It is further the policy of the ITP to promote the development and increase the participation of businesses owned and controlled by disadvantaged; DBE involvement in all phases of the ITP’s procurement activities is encouraged.

(b) DBE obligation - The Contractor and its subcontractors agree to ensure that disadvantaged businesses have the maximum opportunity to participate in the performance of contracts and subcontracts financed in whole or in part with federal funds provided under the Agreement. In that regard, all Contractors and subcontractors shall take all necessary and reasonable steps in accordance with 49 CFR Part 26 as amended, to ensure that minority business enterprises have the maximum opportunity to compete for and perform contracts.

(c) Where the Contractor is found to have failed to exert sufficient reasonable and good faith efforts to involve DBE's in the work provided, the ITP may declare the contractor noncompliance and in breach of contract.

(d) The Contractor will keep records and documents for a reasonable time following performance of this contract to indicate compliance with the ITP’s DBE program. These records and documents will be made available at reasonable times and places for inspection by any authorized representative of the ITP and will be submitted to the state upon request.

(e) The ITP will provide affirmative assistance as may be reasonable and necessary to assist the prime contractor in implementing their programs for DBE participation. The assistance may include the following upon request: Identification of qualified DBE Available listing of Minority Assistance Agencies Holding bid conferences to emphasize requirements. DBE Program Definitions, as used in the contract:

i. Disadvantaged business “means a small business concern”:ii. which is at least 51 percent owned by one or more socially and

economically disadvantaged individuals, or, in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more socially and economically disadvantaged individuals; and

iii. whose management and daily business operations are controlled by one or more of the socially and economically disadvantaged individuals who own it.

iv. which is at least 51 percent owned by one or more women individuals, or in the case of any publicly owned business, at least 51% of the stock of which is owned by one or more women individuals; and

v. whose management and daily business operations are controlled by one or more women individuals who own it.

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vi. “Small business concern” means a small business as defined by Section 3 of the Small Business Act and Appendix B – (Section 106(c)) Determinations of Business Size.

vii. “Socially and economically disadvantaged individuals” means those individuals who are citizens of the United States (or lawfully admitted permanent residents) and States (or lawfully admitted permanent residents) and who are black Americans, Hispanic Americans, Native Americans, Asian-Pacific Americans, Asian-Indian Americans, or women, and any other minorities or individuals found to be disadvantaged by the Small Business Administration pursuant to section 8(a) of the Small Business Act.

viii. “Black Americans”, which includes persons having origins in any of the Black racial groups of Africa.

ix. “Hispanic Americans”, which includes persons of Mexican, Puerto Rican, Cuba, Central or South American, or other Spanish or Portuguese culture or origin, regardless of race.

x. “Native Americans’, which includes persons who are American Indians, Eskimos, Aleuts, or Native Hawaiians.

xi. “Asian-Pacific Americans”, which includes persons whose origins are from Japan, China, Taiwan, Korea, Vietnam, Laos, Cambodia, the Philippines, Samoa, Guam, the U.S. Trust Territories of Pacific, and the Northern Marianas.

xii. “Asian-Indian Americans”, which includes persons whose origins are from India, Pakistan, and Bangladesh.

INCORPORATION OF FEDERAL TRANSIT ADMINISTRATION TERMS

Applies to all Contracts except micro-purchases ($10,000 or less, except for construction contracts over $2,000)

The preceding provisions include, in part, certain Standard Terms and Conditions required by DOT, whether or not expressly set forth in the preceding contract provisions. All contractual provisions required by DOT, as set forth in FTA Circular 4220.1F, to the extent it is consistent with the most recent laws and regulations, are hereby incorporated by reference. Anything to the contrary herein notwithstanding, all FTA mandated terms shall be deemed to control in the event of a conflict with other provisions contained in this Agreement. The Contractor shall not perform any act, fail to perform any act, or refuse to comply with any (ITP) requests which would cause (ITP) to be in violation of the FTA terms and conditions.

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SECTION 7: REQUIRED FEDERAL CERTIFICATES

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ATTACHMENT 1INSTRUCTIONS FOR DBE FORM COMPLETION IS ON THE FOLLOWING PAGE

DBE PARTICIPATION FORM

1. DBE Firm Name: ________________________________________

Address: ________________________________________

________________________________________

2. Dollar amount awarded:________________________________________

3. Description of work to be performed: ______________________________

_______________________________________________________________

_______________________________________________________________

4. CONTRACTOR’S COMMITMENT TO USE DBE FIRM

__________________________________, is committed to utilize the DBE contractor to utilize the (Name of Contractor) above named DBE subcontractor/supplier in the manner and amount described on this form.

Dated ________________ _____________________________(Authorized Signature)

5. DBE’S COMMITMENT TO PARTICIPATE

__________________________________, as a DBE firm, is committed to perform the work(Name of subcontractor/supplier) as described above for the amount specified.

Dated ________________ ___________________________(Authorized Signature)

6. NO SUBCONTRACT OPPORTUNITIES AVAILABLE.

__________________________________ has no subcontractor opportunities available for work to be performed. Dated ________________ ___________________________

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BLANK forms are NOT acceptable. If DBE subcontractor opportunities are available please fill out sections 1 thru 5.If no If no subcontractor opportunities are available fill out section 6. SIGNATURES ARE REQUIRED .

Separate forms are required for each DBE subcontractor. This form may be duplicated as necessary.

(Authorized Signature)

DBE PARTICIPATION FORM - INSTRUCTIONS

1. DBE Firm Name: ________________________________________

Address: ________________________________________

________________________________________

2. Dollar amount awarded: ________________________________________

3. Description of work to be performed:________________________________

_______________________________________________________________

_______________________________________________________________

4. CONTRACTOR’S COMMITMENT TO USE DBE FIRM

__________________________________, is committed to utilize the DBE contractor to utilize (Name of Contractor) the above named DBE subcontractor/supplier in the manner and amount described on this form.

Dated ________________ _____________________________(Authorized Signature)

5. DBE’S COMMITMENT TO PARTICIPATE

__________________________________, as a DBE firm, is committed to perform the work(Name of subcontractor/supplier) as described above for the amount specified.

Dated ________________ ___________________________(Authorized Signature)

6. NO SUBCONTRACT OPPORTUNITIES AVAILABLE.

_________________________________ has no subcontractor opportunities available for work to be performed.

Dated ________________ ___________________________

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Sub-contractor name and address

Amount awarded to Sub contractor

Work description.

Prime contractor fills out.

Sub-contractor fills out.

Prime contractor fills out.

(Authorized Signature)

ATTACHMENT 2

CERTIFICATION OF PRIMARY CONTRACTOR REGARDING DEBARMENT, SUSPENSION, AND OTHER RESPONSIBILITY MATTERS

The Primary Contractor, _________________________, certifies to the best of its knowledge and belief, that it and its principals:

1. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any Federal department or agency;

2. Have not within a three (3) year period preceding this proposal been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (Federal, State or Local) transaction or contract under a public transaction; violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property;

3. Are not presently indicted for or otherwise criminally or civilly charged by a governmental entity (Federal, State, or Local) with commission of any of the offense enumerated in paragraph (2) of this certification; and

4. Have not within a three (3) year period preceding this application/proposal had one (1) or more public transactions (Federal, State, or Local) terminated for cause or default.

If the above named Primary Contractor is unable to certify to any of the statements in this certification, the Primary Contractor shall attach an explanation to this certification.

The Primary Contractor, _________________________, certifies or affirms the truthfulness and accuracy of the contents of the statements submitted on or with this certification and understands that the provision of 31 U.S.C. Section 3801 et seq. are applicable thereto.

________________________________

Signature and Title of Authorized Official

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ATTACHMENT 3

CERTIFICATION OF LOWER-TIER PARTICIPANTS (SUBCONTRACTORS) REGARDING DEBARMENT, SUSPENSION, AND OTHER INELIGIBILITY AND

VOLUNTARY EXCLUSION

The Lower Tier Participant (Subcontractor to the Primary Contractor), _________________________, certifies, by submission of this proposal, that neither it nor its principals are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any Federal department or agency.

If the above-named Lower Tier Participant (Subcontractor) is unable to certify to any of the statements in this certification, such participant shall attach an explanation to this proposal.

The Lower-Tier participant (Subcontractor), _________________________, certifies or affirms the truthfulness and accuracy of the contents of the statements submitted on or with this certification and understands that the provisions of 31. U.S.C. Sections 3801 et seq. are applicable thereto.

________________________________Signature and Title of Authorized Official

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ATTACHMENT 4

CERTIFICATION OF RESTRICTIONS ON LOBBYING

I, ___________________________, ____________________, hereby certify on behalf of (Name) (Title)

________________________________________ that: (Firm)

(1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement.

(2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, "Disclosure Form to Report Lobbying," in accordance with its instructions.

(3) The undersigned shall require that the language of this certification be included in the award documents for all sub-awards at all tiers (including subcontracts, sub-grants, and contracts under grants, loans, and cooperative agreements) and that all sub recipients shall certify and disclose accordingly.

This certification is a material representation of fact upon which reliance is placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by Section 1352, Title 31, U.S. Code. Any person who fails to file the required certification shall be subject to a civil penalty or not less than $10,000 and not more than $100,000 for each such failure.

Dated ____________________ ______________________________ (Name)

______________________________ (Title)

______________________________ (Firm)

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ATTACHMENT 5

Certificate of Compliance with FTA Clauses

The undersigned certifies that in all aspects of this procurement the vendor will abide by all the applicable third party contract clauses as specified in the Federal Transit Administrations’ Third Party Contracting Guideline, Circular 4220.1F. The undersigned also acknowledges the receipt of a copy of these clauses from Interurban Transit Partnership in the General Terms and Conditions.

The undersigned understands the noncompliance with these clauses with these clauses may subject the undersigned to civil penalties as outlined in the Department of Transportation’s regulation on Program Fraud Civil Remedies, 49 CFR part 31. In addition, the undersigned understands that FTA may suspend or debar a Contractor or Manufacturer under the procedures in 49 CFR, part 29.

By execution below by a duly authorized representative(s) of the Proposer, the Proposer hereby offers to furnish equipment and services as specified in its Proposal submitted to Interurban Transit Partnership in response to Request for Proposal No. # 2021-26 in its entirety.

I/We additionally certify that we are fully licensed, insured and have the proper equipment, systems and personnel to handle the project as specified in this procurement document.

Proposer: ____________________________________________________________________________

Street address: ____________________________________________________________________________

City, state, ZIP: ____________________________________________________________________________

Name and title of Authorized Signer: ____________________________________________________________________________

____________________________________________________________________________Authorized signature Date

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