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Transcript of REQUEST FOR P SELECTION OF SYSTEM I - National Crime...
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 1 of 61
E-GOVERNANCE MISSION MODE PROJECT (MMP)
CRIME & CRIMINAL TRACKING NETWORK AND SYSTEMS
(CCTNS)
REQUEST FOR PROPOSAL FOR
SELECTION OF SYSTEM INTEGRATOR
FOR
IMPLEMENTING, COMMISSIONING AND
MAINTAINING CCTNS
IN
HARYANA POLICE
CORRIGENDUM
RELEASED BY:
HARYANA POLICE
GOVERNMENT OF HARYANA
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 2 of 61
TABLE OF CONTENTS
1 REQUEST FOR PROPOSAL REVISED DATASHEET ................................................................. 3
2 RFP VOLUME I ................................................................................................................................... 4
A. 5.4. SCOPE OF SERVICES - DURING IMPLEMENTATION PHASE ......................................................... 4
B. 5.5. SCOPE OF SERVICES - POST-IMPLEMENTATION PHASE / OPERATE AND MAINTAIN PHASE ......11
C. 6.2. DETAILED IMPLEMENTATION AND ROLL-OUT PLAN ................................................................11
D. ANNEXURE II: SERVICE LEVELS .....................................................................................................11
E. ANNEXURE V .....................................................................................................................................13
F. ANNEXURE XI ....................................................................................................................................45
G. ANNEXURE XIV .............................................................................................................................46
3 RFP VOLUME II ................................................................................................................................47
1. 1.2. BID SUBMISSION INSTRUCTIONS ..................................................................................................47
2. 2.4. PREQUALIFICATION CRITERIA .....................................................................................................47
3. 2.6. TECHNICAL EVALUATION SCORING MATRIX ...............................................................................48
4. 3.6. FAILURE TO AGREE WITH THE TERMS AND CONDITIONS OF THE RFP ..........................................51
2. 4.3. PAYMENT SCHEDULES AND MILESTONES ....................................................................................51
2. SECTION 7, FORMAT FOR BID RESPONSE – COMMERCIAL BID ...........................................................51
4 RFP VOLUME III ...............................................................................................................................58
A. SECTION 2, MASTER SERVICE AGREEMENT ....................................................................................58
B. SCHEDULE VI, PAYMENT SCHEDULE ..............................................................................................58
C. SECTION 4, SERVICE LEVEL AGREEMENT .......................................................................................59
5 ANNEXURE ........................................................................................................................................61
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Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 3 of 61
11 RREEQQUUEESSTT FFOORR PPRROOPPOOSSAALL RREEVVIISSEEDD DDAATTAASSHHEEEETT
S. No Information Details
1 Last date, Time (deadline) and Venue for
receipt of proposals in response to RFP
notice
7th March 2011 till 2:00 p.m. at the Office of
IGP Telecommunication, Haryana Police
Headquarter, Sector-6, Panchkula
2 Date, Time and Venue of opening of
Technical proposals received in response
to the RFP notice
7th March 2011, 3:00 p.m. at Gazetted
Officers Mess. Police Complex, Moginand,
Panchkula
3 Place, Time and Date of Technical
Presentations by the bidders
To be intimated Later
4 Place, Time and Date of opening of
Financial proposals received in response
to the RFP notice
To be intimated Later
5 Contact Person for queries Sh. Jagdish Chand
DSP/IT, Haryana Police Headquarters,
Sector -6, Panchkula
Ph: 0172 2587900 to 906, Extn. 199 or 151
6 Addressee and Address at which
proposal in response to RFP notice is to
be submitted:
Director General of Police, Haryana
Haryana Police Headquarters,
Sector-6, Panchkula
Table 1: RFP Datasheet
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 4 of 61
22 RRFFPP VVOOLLUUMMEE II
A. 5.4. Scope of Services - During Implementation Phase
5.4.2.3: Preparation of Solution Design, Technical Architecture
1. Point (b), Single Sign On,
Single-Sign On – The Solution should enable single-sign-on so that any user once authenticated
and authorized by system is not required to be re-authorized for completing any of the services in
the same session. For employees of the Haryana Police, the browser based application accessed
on the intranet, through single-sign-on mechanism, will provide access to all the core services
(based on their roles and responsibilities), Help module, Basic and advanced Reporting etc.
Similarly, for external users (Citizens, Hotels, Cyber Cafes, Hospitals, Jails, Transport
Department etc), based on their profile and registration, the system shall enable single-sign on
facility to apply for various services, make payments, submit queries /complaints and check
status of their applications.
Following details added to the clause
EMS should provide Single Sign-On and Web access management across all the modules of
CCTNS solution through a single console. It should work across all modules and should not be
confined to a single module and be open to integrate with new modules as and when required.
Proposed solution should integrate with existing server access control solution at SDC to provide
holistic access management across monitored servers as wells as applications.
2. Point (c), Support for PKI based Authentication and Authorization,
The solution shall support PKI based Authentication and Authorization, in accordance with IT Act
2000, using the Digital Certificates issued by the Registration Authorities (RA). In particular, PKI
based authentication and authorization shall be implemented by the selected Bidder for
officials/employees involved in processing key G2B and G2C services, including issuance of
notices, receipts and approvals.
Following details added to the clause
To ensure integrity and confidentiality, the data collected (both online and offline) at the police
location should be digitally signed and encrypted before it is sent from one location to other /
central data center. Hardware Security module should be integrated with applications at Data
Center in high availability mode and should be able to endure the security and integrity of the
signing key, key management and multifactor authentication to access the key and most
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 5 of 61
significantly it should be able to enhance the performance of the complete system by offloading
the complete cryptography process to a dedicated appliance. Digital Certificates in addition to the
HSM appliance may be used for further enhancing the security and integrity of the information.
5.4.7: IT Infrastructure at the State Data Center and Disaster Recovery Center
1. Para (7),
State will provide the premises for hosting the solution in State Data Centre as well as the
Disaster Recovery Centre (DRC). The SI is responsible for sizing the hardware to support the
scalability and performance requirements of the solution. The SI shall ensure that the servers and
storage are sized adequately and redundancy is built into the architecture that is required meet
the service levels mentioned in the RFP. SI will be required to have real time replication of the
CCTNS data stored in SDC with the DR Site, as far as possible. Haryana Police may consider a
data loss of maximum (0.5) half hour in case of natural disaster.
Stands amended as
State will provide the premises for hosting the solution in State Data Centre (SDC) at New
Haryana Secretariat, Sector -17, Chandigarh before the commencement of this project. State is
also in the process of finalizing the site for setting up the Disaster Recovery Centre (DRC) for
SDC with Government of India. The SI is responsible for sizing the hardware to support the
scalability and performance requirements of the solution. The SI shall ensure that the servers and
storage are sized adequately and redundancy is built into the architecture that is required meet
the service levels mentioned in the RFP. It is important to mention that solution will be hosted
only at SDC, however its backup would be taken at DRC. SI will be required to carry out Data
Backups of all master and transaction data on this project at the DR Site. Desired RPO <60
minutes for the project. Incremental backups should be taken periodically and sent across to the
Disaster Recovery Site.
2. Para (19), Indicative Bill of Material also reflected in Section 6, Vol.II and Annexure E: Bill of
Material, Vol.III of this RFP, is revised as
Indicative Hardware Requirements
Police Stations - 270 in number Indicative Quantity
# (units)
Desktops at Police Stations
Desktop with pre-loaded latest version of Microsoft Windows 7 1080
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 6 of 61
Professional or higher OS– 4 at each location
Desktop Virtualization Mode1l at Police Stations
1 Set each comprising of 4 TFT Screens, four keyboards, four optical
mouse, and one CPU with additional one more CPU as backup and
associated h/w & s/w for desktop virtualization with pre-loaded latest
version of Microsoft Windows 7 Professional or higher OS
270
Other Hardware
Desktops with pre-loaded latest version of Microsoft Windows 7
Professional or higher OS
656
HDD 320 GB or higher 270
Multi-Function Laser (Print/Scan/Copy) 376
SNMP based 3KVA UPS for 120min backup 376
2KVA/ 5KVA Generator Set 270
16-Port L2 Switch2 130
24-Port L3 Switch 2
Digital Camera 270
Electronic Pen 270
Duplex Laser Printer (Black/ White) 310
600 VA UPS with 60 Min backup 332
Hardware for SDC and DR
Servers 9
SAN Storage 2
SAN Management Software As required
SAN Switch 4
Tape Library 2
1 Haryana Police reserves the right to adopt either model of Desktops deployment at Police Stations.
2 Specifications of 24 Port Switch is to be considered here.
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Backup Software 2
KVM Switches 2
Server Load Balancer 2
RDBMS Licenses (full use and perpetual licenses for 2 Database servers) Number to be
proposed based on
the technology stack
adopted
CAL License of Enterprise Management System (EMS) for Police
Department equipments considering the expansion of atleast 20-25% in
near future
Total number of
network based
component as per
model (Desktop or
Virtualization model)
Server Operating Systems 9
Router using separate IP scheme to terminate aggregated bandwidth
from SWAN and VPN over broadband network.
1
Appliance based Hardware Security Module (HSM) for PKI Security and
Encryption.
2
24 Port L3 Switch to connect the IT Infrastructure of Haryana Police
inside the SDC
2
Civil Works No. of Locations
Flooring 270
Wall Finishing and Painting 270
Roller Blinds 270
Ceiling Mounted Light fixtures 270
4 mm thick Glass for door renovation 270
Split Type AC 270
Workstations with allied furniture 270
Cabinets (48 Sq. Ft. Approx of 1.8 ft. depth) 270
Creation of LAN (structured cabling with creation of LAN nodes,
laying CAT-6 UTP cables, patch panels, cable crimping, installing
RJ-45, etc.)
No. of Locations
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Police Stations (approx. no. of nodes 6 per location) 100
Sub-Division Offices (approx. no. of nodes 6 per location) 60
District Head Offices (approx. no. of nodes 12 per location) 10
Commissionerates (approx. no. of nodes 25 per location) 2
Range Headquarters (approx. no. of nodes 5 per location) 4
SCRB (approx. no. of nodes 5 per location) 1
Police Headquarters (approx. no. of nodes 50 per location) 1
Note:
These are only indicative numbers of material desired for the implementation of this
project. Department reserves the right to increase or decrease the quantity of material at
any time during the currency of the project to any extent and department shall make
payments for each component on actual number provided by SI.
SI shall be responsible for proposing other hardware/ software components as part of
their Bill of Material for the successful implementation of this project
5.4.14: Insurance
1. Para (1),
The successful bidder shall insure the entire hardware infrastructure deployed at all locations for
the entire duration of the contract against theft, vandalism, and fire and lightening. In case of any
such event, the vendor will be required to take remedial actions within the timelines defined in the
SLAs in this RFP.
Stands amended as
The successful bidder shall insure the entire hardware infrastructure procured, supplied and
commissioned at all the locations till Go-Live of Complete CCTNS Solution against theft,
vandalism, fire and lightening. In case of any such event, the vendor will be required to take
remedial actions within the timelines defined in the SLAs in this RFP.
Implement GIS and GPS based systems
1. Following is added to the Scope of Services – During Implementation:
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 9 of 61
System Integrator shall be required to implement the additional two modules tightly integrated
with the envisaged CCTNS application. As part of implementing GIS and GPS, SI will create/
provide latest (updated atleast by 01.01.2011) Digital Maps of all the Districts of Haryana at a
scale of 1:5000 or better for crime mapping, pin mapping, hot spot mapping etc. Some of the
features / layers the map shall cover are listed below:
i. State Boundary
ii. District Boundary
iii. Tehsil Boundary
iv. Range Boundary
v. Location of Police HQs, Police Commissionerates and District HQs
vi. Location of Cities, Towns, Villages
vii. Location of Important Landmarks, Buildings, etc.
viii. Road Network
ix. Railway Network
x. Police Stations with their jurisdiction area
xi. Police Sub-Divisions with their jurisdiction area
xii. Police Commissionerate/ District Office with their jurisdiction area
xiii. Police Range Office with their jurisdiction area
For each of the above features/ layers a set of detailed attributes must be defined by SI in
consultation with Haryana Police which shall become the basis for further analysis, reports etc.
For CAD (Computer Aided Dispatch) the city level map shall be created at a scale of 1:2000 so
as to locate the unit level information and street / sub street network. Even GPS module will also
be created by SI and need to have a scale of 1:2000.
The digital maps to be prepared by the bidder shall allow the following features, but not
limiting to:
Geo-fencing of digital map: Additional layers of important places naka points, barriers etc. will
be added to the digital map as per requirement of Haryana Police. Geo-fencing of various
districts, police stations, area of PCR‘s, riders etc. will be done by the Bidder. Any vehicle
deployed in a particular area will be shown in red colour when it moves out of its jurisdiction. The
history of period of time for which vehicle remained will also be maintained.
Search for a Crime: Police person should be able to select a FIR no. and search for the crime
with details on the map. The crime location will be marked with a symbol (For e.g star, square) on
the map. Respective details (Name of the accused, nick name, photo) will be shown on the map
tip.
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Pin Mapping: Based on Search criterion (like District, Police station, Crime type, From and To
date) the corresponding Pins (colour coded for crime type like Red – Robbery, Green -
Kidnapping) will be marked on map. Corresponding pie charts should be displayed. (giving details
of the crime distribution for a Police station/ District should be displayed. )
Count Mapping: Based on search criteria (like District, Crime count more than, From and To
date) the selected police station with the respective count will be displayed with the Police station
name on the map. Corresponding Bar charts should be displayed which shows Police Station
wise Crime count distribution based on selected criteria.
FIR Status: Based on the search criterion (District, From and To date) the FIR status (Open/
close) will be displayed on the map tip (moving cursor over the police station area).
Corresponding Bar charts should be displayed which shows Police Station wise FIR count
(Open/Closed).
Suspect Analysis: The search criteria (Nickname, Crime Type, Police station) with map will
appear on the page. Based on the search criteria filtered suspect list with name, photo and basic
details will appear. Clicking on the suspect link his previous history of crime records would be
displayed on the map (with symbols) with brief details about every crime on map tip.
Colour scheme for various vehicles: Various groups of vehicles fitted with GPS devices like
PCR‘s, SHO‘s vehicles, GO‘s vehicles, riders, patrol vehicles etc. should be shown in different
colour. The vehicle will be represented by a circle and number should be given to different vehicle
in various groups. The outer circle of the ring representing vehicle should be given a dynamic
feature to show standing, moving and out of use vehicles in different colour.
Pictorial Representation Of Call: The location of the caller will be depicted on digital map
through a blanking symbol of telephone, radiating waves outside on the digital map so that call
takers can immediately identify the entire caller on the digital map simultaneously. The address
area of police stations and districts should be automatically filled up if available in the archives so
that call taker can give maximum time to the incident for the purpose of the caller.
Depiction Of Vehicles On Digital Map: All the vehicles fitted with GPS should be shown on the
digital map at any time given to the caller of the vehicle should depict. The engagement of vehicle
and whether they are within their jurisdiction or somewhere else so that it is easy for the call taker
to keep control over the vehicle and to depute nearest and free vehicle to attend an incident.
SI would be completely responsible for successfully implementing the GIS and GPS based
systems as per the requirements of Haryana Police.
Note: The aforementioned details are only indicative and the exact details for implementation of
GIS and GPS based systems in Haryana Police would emerge out of the Detailed System Study
by the SI as part of the scope of work under this RFP
Crime & Criminals Tracking Network and Systems Project Haryana Police
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B. 5.5. Scope of Services - Post-Implementation Phase / Operate and
Maintain Phase
Handholding Support, As part of Warranty Services,
1. Point (9),
In case any hard disk drive of any server, SAN, or client machine is replaced during warranty /
AMC the unserviceable HDD will be property of Haryana Police and will not be returned to SI.
Stands amended as
In case any hard disk drive of any server, SAN, or client machine is replaced during warranty /
AMC the unserviceable HDD will be property of Haryana Police and may be returned to SI on
only after wiping it clean at the physical level with a pre-decided hex value. In case wiping is not
possible, HDD shall not be returned to SIs
C. 6.2. Detailed Implementation and Roll-out Plan
1. Para (2),
One of the important factors that would determine the success of the CCTNS implementation in
the Haryana Police is the continuous availability of domain experts to the implementation team
which would be selected with the approval of Haryana Police. SI shall put together a team of
domain experts with a minimum of 10 years of experience in the Police Department who will work
on this project on a full time basis during the entire duration of the project.
Stands amended as
One of the important factors that would determine the success of the CCTNS implementation in
the Haryana Police is the continuous availability of domain expert to the implementation team
which would be selected with the approval of Haryana Police. Bidder shall provide a 4 member
panel of Domain Experts in their Technical Bid. Haryana Police may interview the domain experts
at the time of technical evaluation for awarding marks against the respective criterion.
D. Annexure II: Service Levels
3. Interpretations
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1. Point (a),
The business hours are 8:30AM to 4:30PM on all working days (Mon-Sat) excluding Public
Holidays or any other Holidays observed by the Haryana Police. The SI however recognizes the
fact that the Haryana Police offices will require to work beyond the business hours on need basis.
Stands amended as
The business hours are 0700 hrs to 2300 hrs on all working days (Mon-Sat) excluding Public
Holidays or any other Holidays observed by the Haryana Police. The SI however recognizes the
fact that the Haryana Police offices will require to work beyond the business hours on need basis.
2. Point (c),
18X7 shall mean hours between 06:00AM -12.00 midnight on all days of the week.
Stands amended as
16X6 shall mean hours between 0700 hrs to 2300 hrs on working days
3. Section: Post Implementation Phase SLAs
Service Level
Description
Measurement
Infrastructure
Availability
RTO shall be less than or equal to six (6) hours.
Severity of Violation: High
Each instance of non-meeting this service level will be treated as one
(1) violation.
Infrastructure
Availability
RPO (zero data loss in case of failure of Primary DC) should be zero
minutes
Severity of Violation: High
Each instance of non-meeting this service level will be treated as two
(2) violations.
Stands amended as
Service Level
Description
Measurement
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Infrastructure
Availability
RPO should be < 60 minutes
Severity of Violation: High
Each instance of non-meeting this service level will be treated as two
(2) violations.
E. Annexure V
Revised Indicative Technical Specifications also reflected in Annexure E: Bill of Material,
Vol.III of this RFP
A. Minimum Technical Specifications Requirement at State Data Center & Disaster
Recovery Site
1. Enterprise Management and Monitoring Solution (EMS)
Haryana State has procured and is currently running a comprehensive Enterprise Management
Solution for its SDC and at its State NOC respectively, which addresses the following areas:
Network management comprising of Fault and root cause analysis solutions
Performance monitoring for network and Servers
Application Performance & Traffic Monitoring
Host level security for servers
Trouble ticketing system
As part of implementing the monitoring tool for this project, SI is required to procure full use CAL
licenses of the existing EMS with Haryana State for this project from the OEM. SI shall be
responsible for configuring and integrating the Haryana Police sites on the existing EMS. SI shall
be required to provide all the necessary hardware/ software to meet the below mentioned
indicative requirements from EMS.
Basic Requirements
1. Solution should be inclusive with hardware, OS, patches, etc.
2. Solution should provide for future scalability of the whole system without major
architectural changes.
3. Should be SNMP v1, v2, v3 and MIB-II compliant.
4. Filtering of events should be possible, with advance sort option based on components,
type of message, time etc.
5. Should support Web / Administration Interface.
6. Should provide compatibility to standard RDBMS.
7. Solution should be open, distributed, and scalable and open to third party integration.
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8. Should provide fault and performance management for multi-vendor TCP/IP networks.
Security
1. Should be able to provide secured windows based consoles / secured web-based
consoles for accessibility to EMS.
2. Should have web browser interface with user name and Password Authentication.
3. Administrator/ Manager should have privilege to create/modify/delete user.
Polling Cycle
1. Support discriminated polling
2. Should be able to update device configuration changes such as re-indexing of ports
Fault Management
1. Should be able to get fault information in real time and present the same in alarm
window with description, affected component, time stamp etc.
2. Should be able to get fault information from heterogeneous devices — routers, switches,
servers etc.
3. Event related to servers should go to a common enterprise event console where a set of
automated tasks can be defined based on the policy.
4. Should have ability to correlate events across the entire infrastructure components of
DC/DR.
5. Should support automatic event correlation in order to reduce events occurring in
DC/DR.
6. Should support advanced filtering to eliminate extraneous data / alarms in Web browser
and GUI.
7. Should be configurable to suppress events for key systems/devices that are down for
routine maintenance or planned outage.
8. Should be able to monitor on user-defined thresholds for warning/ critical states and
escalate events to event console of enterprise management system.
9. Should provide out of the box root cause analysis with multiple root cause algorithms
inbuilt for root cause analysis.
10. Should have self-certification capabilities so that it can easily add support for new traps
and automatically generate alarms.
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11. Should provide sufficient reports pertaining to asset and change management, alarms
and availability of critical network resources as well as network response times for
critical links.
12. The tool shall integrate network, server and database performance information and
alarms in a single console and provide a unified reporting interface for network and
system components. The current performance state of the entire network and system
infrastructure shall be visible in an integrated console.
13. Should provide an integrated performance view for all the managed systems and
networks along with the various threshold violations alarms in them. It should be
possible to drill-down into the performance view to execute context specific reports
14. Should provide the following reports for troubleshooting, diagnosis, analysis and
resolution purposes: Trend Reports, At-A-Glance Reports, & capacity prediction reports
15. Should be able to auto-calculate resource utilization baselines for the entire managed
systems and networks and allow user to set corresponding upper and lower threshold
limits
Discovery
1. Should provide accurate discovery of layer 3 and heterogeneous layer 2 switched
networks for Ethernet
2. Manual discovery can be done for identified network segment
Presentation
1. Should be able to discover links with proper colour status propagation for complete
network visualization.
2. Should support dynamic object collections and auto discovery. The topology of the
entire Network should be available in a single map.
3. Should give user option to create his /or her map based on certain group of devices or
region.
4. Should provide custom visual mapping of L2 and L3 devices connectivity and
relationships
Agents
1. Should monitor various operating system parameters such as processors, memory, files,
processes, file systems etc. where applicable using agents on the servers to be
monitored.
2. Provide performance threshold configuration for all the agents to be done from a central
GUI based console that provide a common look and feel across various platforms in the
enterprise. These agents could then dynamically reconfigure them to use these
threshold profiles they receive.
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System Monitoring
1. Should be able to monitor/manage large heterogeneous systems environment
continuously.
2. Windows OS
Should monitor / manage following:
Event log monitoring
Virtual and physical memory statistics
Paging and swap statistics
Operating system
Memory
Logical disk
Physical disk
Process
Processor
Paging file
IP statistics
ICMP statistics
Network interface traffic
Cache
Active Directory Services
Should be capable of view/start/stop the services on windows servers
3. Unix / Linux
Should monitor with statistics :
CPU Utilization, CPU Load Averages
System virtual memory (includes swapping and paging)
Disk Usage
No. of Inodes in each file system
Network interface traffic
Critical System log integration
Infrastructure Services
4. IIS / Tomcat / Apache / Web server statistics
HTTP service
HTTPS service
FTP server statistics
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POP/ SMTP Services
ICMP services
Database Services – Monitor various critical relational database management
system (RDBMS) parameters such as database tables / table spaces, logs etc.
Application Performance Management
1. End to end Management of applications (J2EE/.NET based)
2. Determination of the root cause of performance issues whether inside the Java
application in connected back-end systems or at the network layer.
3. Automatic discovery and monitoring of the web application environment
4. Ability to monitor applications with a dashboard.
5. Ability to expose performance of individual SQL statements within problem transactions
6. Monitoring of third-party applications without any source code change requirements.
7. Proactive monitoring of all end user transactions; detecting failed transactions; gathering
evidence necessary for problem diagnose.
8. Storage of historical data is for problem diagnosis, trend analysis etc.
9. Monitoring of application performance based on transaction type
10. Ability to identify the potential cause of memory leaks.
Reporting
1. Should able to generate reports on predefined / customized hours.
2. Should be able to present the reports through web and also generate ―pdf‖ / CSV /
reports of the same.
3. Should provide user flexibility to create his /or her custom reports on the basis of time
duration, group of elements, custom elements etc.
4. Should provide information regarding interface utilization and error statistics for physical
and logical links.
5. Should create historical performance and trend analysis for capacity planning.
6. Should be capable to send the reports through e-mail to pre-defined user with pre-
defined interval.
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7. Should have capability to exclude the planned-downtimes or downtime outside SLA.
8. Should be able to generate all sorts of SLA Reports.
9. Should be able to generate web-based reports, historical data for the systems and
network devices and Near Real Time reports on the local management console.
10. Should be able to generate the reports for Server, Application, infrastructure services
and Network devices in DC/DR environment.
Availability Reports
11. Availability and Uptime – Daily, Weekly, Monthly and Yearly Basis
12. Trend Report
13. Custom report
14. MTBF and MTTR reports
Performance Reports
1. Device Performance – CPU and Memory utilized
2. Interface errors
3. Server and Infrastructure service statistics
4. Trend report based on Historical Information
5. Custom report
6. SLA Reporting
7. Computation of SLA for entire DC/DR Infrastructure
8. Automated Daily, Weekly, Monthly, Quarterly and Yearly SLA reports
Data Collection
1. For reporting, required RDBMS to be provided with all licenses.
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2. Should have sufficient Storage capacity should to support all reporting data for 5 Years
of DC/DR operation.
Integration
1. Should be able to receive and process SNMP traps from infrastructure components
such as router, switch, servers etc.
2. Should be able integrate with Helpdesk system for incidents.
3. Should be able to send e-mail or Mobile –SMS to pre-defined users for pre-defined
faults.
4. Should trigger automated actions based on incoming events / traps. These actions can
be automated scripts/batch files.
Network Management
1. The Network Management function must monitor performance across heterogeneous
networks from one end of the enterprise to the other.
2. It should proactively analyze problems to improve network performance.
3. The Network Management function should create a graphical display of all discovered
resources.
4. The Network Management function should have extensive reporting facility, providing
the ability to format and present data in a graphical and tabular display
5. The Network Management function should collect and analyze the data. Once collected,
it should automatically store data gathered by the NMS system in a database. This
enterprise-wide data should be easily accessed from a central location and used to help
with capacity planning, reporting and analysis.
6. The Network Management function should also provide information on performance of
Ethernet segments, including capacity utilization and error statistics for the segment,
WAN links and routers.
7. Alerts should be shown on the Event Management map when thresholds are exceeded
and should subsequently be able to inform Network Operations Center (NOC) and notify
concerned authority using different methods such as pagers, emails, etc.
8. It should be able to automatically generate a notification in the event of a link failure to
ensure proper handling of link related issues.
9. The Systems and Distributed Monitoring (Operating Systems) of EMS should be able to
monitor:
Processors: Each processor in the system should be monitored for CPU
utilization. Current utilization should be compared against user-specified
warning and critical thresholds.
File Systems: Each file system should be monitored for the amount of file
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system space used, which is compared to user-defined warning and
critical thresholds.
Log Files: Logs should be monitored to detect faults in the operating
system, the communication subsystem and in applications. The function
should also analyze the files residing on the host for specified string
patterns.
System Processes: The System Management function should provide
real-time collection of data from all system processes. This should
identify whether or not an important process has stopped unexpectedly.
Critical processes should be automatically restarted using the System
Management function.
Memory: The System Management function should monitor memory
utilization and available swap space.
Event Log: User-defined events in the security, system, and application
event logs must be monitored.
SLA Monitoring
1. The SLA Monitoring function of the EMS is by far the most important requirement of the
DC/DR Project. The SLA Monitoring component of EMS will have to possess the
following capabilities
2. o EMS should integrate with the application software component of portal
software that measures performance of system against the following SLA
parameters:
Response times of Portal;
Uptime of data centre;
Meantime for restoration of Data Centre etc;
3. o EMS should compile the performance statistics from all the IT systems
involved and compute the average of the parameters over a quarter, and
compare it with the SLA metrics laid down in the RFP.
4. o The EMS should compute the weighted average score of the SLA metrics
and arrive at the quarterly service charges payable to the Agency after
applying the system of penalties and rewards.
5. o The SLA monitoring component of the EMS should be under the control of
the authority that is nominated to the mutual agreement of Director, the
partner so as to ensure that it is in a trusted environment.
Reporting
1. The Reporting and Analysis tool should provide a ready-to-use view into the wealth of
data gathered by Management system and service management tools. It should
consolidate data from all the relevant modules and transform it into easily accessible
business-relevant information. This information, should be presented in a variety of
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graphical formats can be viewed interactively
2. The tool should allow customers to explore the real-time data in a variety of methods
and patterns and then produce reports to analyze the associated business and service
affecting issues.
3. The presentation of reports should be in an easy to analyze graphical form enabling the
administrator to put up easily summarized reports to the management for quick action
(Customizable Reports). The software should be capable of supporting the needs to
custom make some of the reports as per the needs of the organization.
4. Provide Historical Data Analysis: The software should be able to provide a time
snapshot of the required information as well as the period analysis of the same in order
to help in projecting the demand for bandwidth in the future.
ITIL based Helpdesk System
1. Helpdesk system would automatically generate the incident tickets and log the call.
Such calls are forwarded to the desired system support personnel deputed by the
Implementation Agency. These personnel would look into the problem, diagnose and
isolate such faults and resolve the issues timely. The helpdesk system would be having
necessary workflow for transparent, smoother and cordial DC/DR support framework.
2. The Helpdesk system should provide flexibility of logging incident manually via
windows GUI and web interface.
3. The web interface console of the incident tracking system would allow viewing,
updating and closing of incident tickets.
4. The trouble-ticket should be generated for each complaint and given to asset owner
immediately as well as part of email.
5. Helpdesk system should allow detailed multiple levels/tiers of categorization on the
type of security incident being logged.
6. It should provide classification to differentiate the criticality of the security incident via
the priority levels, severity levels and impact levels.
7. It should allow SLA to be associated with a ticket based on priority, severity, incident
type, requestor, asset, location or group individually as well as collectively.
8. It should maintain the SLA for each item/service. The system should be able to
generate report on the SLA violation or regular SLA compliance levels.
9. It should be possible to sort requests based on how close are the requests to violate
their defined SLA‘s.
10. It should support multiple time zones and work shifts for SLA & automatic ticket
assignment.
11. It should allow the helpdesk administrator to define escalation policy, with multiple
levels & notification, through easy to use window GUI / console.
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12. System should provide a knowledge base to store history of useful incident resolution.
13. It should have an updateable knowledge base for technical analysis and further help
end-users to search solutions for previously solved issues.
14. The web-based knowledge tool would allow users to access his / her knowledge article
for quick references.
15. It should provide functionality to add / remove a knowledge base solution based on
prior approval from the concerned authorities
16. Provide seamless integration to generate events/incident automatically from NMS /
EMS.
17. Each incident could be able to associate multiple activity logs entries manually or
automatically events / incidents from other security tools or EMS / NMS.
18. Allow categorization on the type of incident being logged.
19. Provide audit logs and reports to track the updating of each incident ticket.
20. Proposed incident tracking system would be ITIL compliant.
21. It should be possible to do any customizations or policy updates in flash with zero or
very minimal coding or down time.
22. It should integrate with Enterprise Management System event management and
support automatic problem registration, based on predefined policies.
23. It should be able to log and escalate user interactions and requests.
24. It should support tracking of SLA (service level agreements) for call requests within the
help desk through service types.
25. It should be capable of assigning call requests to technical staff manually as well as
automatically based on predefined rules, and should support notification and escalation
over email, web etc.
26. It should provide status of registered calls to end-users over email and through web.
27. The solution should provide web based administration so that the same can be
performed from anywhere.
28. It should have a customized Management Dashboard for senior executives with live
reports from helpdesk database.
NOTE: EMS tools deployed shall have the ability to manage the entire IT infrastructure proposed
by the SI
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2. Web Server (Container to execute the presentation logic)
1. The web server should be capable of supporting clustering.
2. All components of the web server should be based on standards and selected such as
to provide ease of management and to avoid compatibility issues
3. All web server components must be maintainable with an ease such that corrective and
preventive maintenance can be performed on the system without affecting the entire
working of system.
4. All the web server components must be capable of being managed from a remote
management station and provide information on performance parameters
3. Application Server
1. Application Server should be fully standards compliant providing support for Web
Services, SOAP, WSDL, UDDI, LDAP v3, SSL v3, XML 1.0 and equivalent standards
2. Provide comprehensive XML support compliant with the W3C XML standards and
contain the basic building blocks to XML-enable applications -including reading,
manipulating, transforming and viewing XML documents
3. Support developing, publishing and consuming web services
4. Support wireless enabled web sites and portals
5. The application server should be capable of supporting clustering.
6. All components of the application server should be based on standards and selected
such as to provide ease of management and to avoid compatibility issues
7. All application server components must be maintainable with an ease such that
corrective and preventive maintenance can be performed on the system without
affecting the entire working of system.
8. All the application server components must be capable of being managed from a
remote management station and provide information on performance parameters
4. Database
The database should address all the structured and un-structured data storage
requirements of the proposed system
The RDBMS database should have a high tolerance of failure
The underlying database should support 24x7 high availability
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The database should provide horizontal scalability, by adding additional servers for the
same database without any downtime
The data scalability and manageability should be integral part functionality of the
database.
The database should provide enterprise class web management tools for management
and maintenance of databases even from remote places
The database should support native automated disaster recovery capability without any
third party support using cost effective option of automatically synchronizing the
transaction logs to disaster site, which in case of fail over the other node provides the
availability of all data. This flexibility of log synchronization should be supported from
Enterprise to Entry Level server edition of the database
The database should be capable to support plug and play data transfer across platforms
or operating systems
The database should be able to support various types of content like Texts, Images,
Multi-media, Spatial and XML content natively
The database should ensure data synchronization between database servers on near
real-time basis by capturing messages at the source database, stage messages in a
queue, propagate messages from one queue at the source to another queue at the target
and consuming messages
The database should support both way data synchronization across database servers in
one-to-many and many-to-one situations and automatically detect data conflicts and
resolve the same as per predefined conflict resolution algorithms
The database should support data synchronization across database servers in
heterogeneous platforms
The database should be capable to deploy fine-grained access control, separation and
segregation of duties and native encryption capabilities. The database should also
prevent access to sensitive application data by highly privileged users.
The database should control access to the applications, databases and data with flexible
security controls.
The solution should provide options or utility to encrypt/decrypt sensitive data
The solution should support data export and import facility to variety of databases and
other software packages
The solution should provide backup (hot & cold) and recovery facility
The solution should be able to schedule a backup/restore task
The solution should be compatible with 3rd party system monitoring package.
The solution should support selective encryption of the stored data
The database should support a single unified data model hosted on a single database.
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The database design & architecture should be in line with the functional and non-
functional requirements of the proposed system
The database should be highly available with every processing node providing full view
of data. This means, in case of failure of one server, each remaining server in the cluster
should provide full access to all data at any point in time
It should support clustering exploiting rapidly emerging disk storage and interconnect
technologies
It should provide automated disaster recovery solution to maintain transaction
consistency, providing an option of zero data loss where required
It should provide restrictive data access that enables different types of users to have
secure, direct access to mission-critical data sharing
It should control data access down to the row-level (row-level security) so that multiple
communities of users with varying access privileges can share data within the same
database
It should provide encryption capabilities while transferring data over networks
It should possess ability to encrypt data stored in the database at the column level
It should provide Public Key Infrastructure (PKI) support
It should provide support for comprehensive auditing for ‗inserts‘, ‗deletes‘, ‗updates‘ and
‗selects‘, and quickly spot and respond to security breaches
It should store XML content native to database
It should have the ability to index, search, and analyze text and documents stored in
database
It should support different partitioning schemes to split large volumes of data into
separate pieces or 'partitions' which can be managed independently
A centrally Monitored Based GUI Administration Tool should be available with the
RDBMS to Create, Delete & Manipulate different Database Objects and also Schedule
Queries priorities centrally.
Server Configuration Tools be available to automatically configure clients, network etc.
Database should have received the security certification (EAL) such as International
Common Criteria for Information Technology Security Evaluation or equivalent.
Database should support industry standard TPC benchmark or Equivalent.
The database software should provide the following capabilities:
a. Advanced Web Based Reporting Services
b. Data warehousing and Analysis Services
c. Business Intelligence
d. Complete ETL functionality
e. Performance Management Tools
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f. Clustering Tools
g. Tuning and Diagnostics Tools
h. Spatial Database Capabilities
i. Database Compression and Encryption Tools
j. Replication Technologies for Failover to Remote Sites.
All the above functionalities should support scalable and high available functionality.
DBMS ETL Tool Capabilities:
a. ETL Should support Import and Export Wizard and supporting connections, source
and destination adapters, and tasks
b. ETL Should support performing persistent lookups, Data Profiling; Should support
fuzzy lookups and fuzzy search
c. The ETL tool should provide for integrating data from various relational or non-
relational sources. The tool should provide native access interface to the following PC
Files – Spreadsheets, Flat Files, DBF, etc..
d. The ETL tool should be rich in the set of in-built transformations and functions. The
tool should provide at least 50 in-built transformation functions.
e. Should support Central Management of Replications, Fine grained scheduling of data
replication, Scale out of replication architecture, Capability for both Push and Pull
Replications
DBMS Reporting capabilities like :
a. Should provide facilities to Create, Design, Generate & manage the reports.
b. Should support Visualization tools such as maps, gauges, and charts
c. Should support for remote and non-relational data sources
d. Should have centralized reporting functionality that gives users a single place for
locating the latest reports, spreadsheets, or key performance indicators.
e. Should Provide Reporting which can be published through a variety of mediums like
web application, client application, mail, ftp folder, mobile handhelds etc. Should support
multiple formats like html, PDF, XML, CSV, etc. and other custom formats as out of the
box.
f. Should provide customization features for reporting where user can filter on various
parameters to be reported on the screen.
g. Should allow administrators to create reporting boundaries (without programming)
using which adhoc reporting can be done by end users.
h. Should allow Creation of filters to control data displayed on a report. And allow
Parameters passing to the reports at run- time.
i. Should provide Offline viewing of previously created Reporting results.
5. Server Load Balancer
10/100/1000Mbps Ethernet Ports – minimum 4 ports
Memory: Minimum 4 GB
Minimum of 2 Gbps throughput
Minimum of 1 Gbps SSL throughput
Minimum of 10000 SSL connections
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Server Load Balancing Mechanism
o Cyclic, Hash, Least numbers of users
o Weighted Cyclic, Least Amount of Traffic
o NT Algorithm / Private Algorithm / Customizable Algorithm / Response
Time
Redundancy Features
o Supports Active-Active and Active-Standby Redundancy
o Segmentation / Virtualization support along with resource allocation
Server Load Balancing Features
o Server and Client process coexist
o UDP Stateless
o Service Failover
o Backup/Overflow
o Direct Server Return
o Client NAT
o Port Multiplexing-Virtual Ports to Real Ports Mapping
o DNS Load Balancing
Load Balancing Applications
o Application/ Web Server, MMS, RTSP, Streaming Media
o DNS, FTP- ACTIVE & PASSIVE, REXEC, RSH,
o LDAP, RADIUS
Content Intelligent SLB
SLB should provide protection against DoS/DDoS attack
HTTP Header Super Farm
URL-Based SLB
SLB should support below Management options
o Secure Web Based Management
o SSH
o TELNET
o SNMP v1, 2, 3 Based GUI
o Command Line
6. Link Load Balancer (may be proposed if State/UT has to build own DC in case SDC‟s
are not operational)
10/100/1000Mbps Ethernet Ports – minimum 4 ports
Memory: Minimum 2 GB
Minimum of 2 Gbps throughput
Link Load Balancing Algorithim
o round robin, wigthed round robin, response time, shortest response etc…
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o
Link Load Balancer should support below Management options
o Secure Web Based Management
o SSH
o TELNET
o SNMP v1, 2, 3 Based GUI
o Command Line
7. Production CAS (State) Application Services related servers (Web, Portal, Application,
Database, Directory, etc…)
Blade Chassis Specification
Single blade chassis should accommodate minimum 6 or higher hot pluggable
blades.
6U to 12U Rack-mountable
Dual network connectivity for each blade server for redundancy should be
provided. Backplane should be completely passive device. If it is active, dual
backplane should be provided for redundancy
Should accommodate Intel, AMD, RISC / EPIC Processor based Blade Servers
for future applications
Should have the capability for installing industry standard flavours of Windows,
Linux, Unix, Solaris for x86 Operating Environments
Single console for all blades in the enclosure or KVM Module
DVD ROM can be internal or external, which can be shared by all the blades
allowing remote installation of S/W and OS
Minimum 1 USB port
Two hot-plug/hot-swap, redundant 1Gbps Ethernet module with minimum 8 ports
(cumulative), having Layer 2/3 functionality.
Two hot-plugs/hot-swap redundant 4 Gbps Fiber Channel for connectivity to the
external Fiber channel Switch and ultimately to the storage device.
Power Supplies
o Hot plug/hot-swap redundant power supplies to be provided
o Power supplies should have N+N. All Power Supplies modules should be
populated in the chassis
Hot pluggable/hot-swappable redundant Cooling Unit
Management
o Systems Management and deployment tools to aid in Blade Server
configuration and OS deployment,
o Remote management capabilities through internet browser
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o It should provide Secure Sockets Layer (SSL) 128 bit encryption and
Secure Shell (SSH) Version 2 and support VPN for secure access over
internet.
o Ability to measure power historically for servers or group of servers for
optimum power usage
o Blade enclosure should have provision to connect to display console /
central console for local management like trouble shooting, configuration,
system status / health display
Built in KVM switch or Virtual KVM feature over IP.
Dedicated management network port should have separate path for
management
Support heterogeneous environment: AMD, Xeon and RISC/EPIC CPU blades
must be in same chassis with scope to run Win2003/2008 Server, Red Hat Linux
/ 64 Bit UNIX, Suse Linux / 64 Bit UNIX / Solaris x86
Blade Servers (Web, Portal, Application, Directory, etc…)
Blade can be half / full height with I/O connectivity to backplane
2 Quad core @ 2.0 GHz or above with 4 MB shared L2 cache, 1066 MHz / 2000
MT/s FSB
Processor should be latest series/generation for the server model being quoted
Min 32 GB DDR3RAM with min 8 Nos. free slots for future expandability.
Minimum Memory: 32 GB scalable to 128 GB per blade
2 X (1000BASE-T) Tx Gigabit LAN ports with TCP / IP offload engine support /
dedicated chipset for network I/O on blade server
2 X 300 GB HDD or more hot swappable system disk with mirroring using
integrated RAID 0,1 on internal disks, or min.16 GB compact flash card to be
provided. It should be possible to hot swap the drives without shutting down the
server.
VGA / Graphics Port / Controller
Should support heterogeneous OS platforms
Blade Servers for Infrastructure Services (EMS, Backup, DNS, Antivirus, etc…)
Blade can be half / full height with I/O connectivity to backplane
2 Quad core @ 2.0 GHz or above with 4 MB shared L2 cache, 1066 MHz / 2000
MT/s FSB
Processor should be latest series/generation for the server model being quoted
Min 16 GB DDR3RAM with min 8 Nos. free slots for future expandability.
Minimum Memory: 16 GB scalable to 128 GB per blade
2 X (1000BASE-T) Tx Gigabit LAN ports with TCP / IP offload engine support /
dedicated chipset for network I/O on blade server
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2 X 300 GB HDD or more hot swappable system disk with mirroring using
integrated RAID 0,1 on internal disks, or min.16 GB compact flash card to be
provided. It should be possible to hot swap the drives without shutting down the
server.
VGA / Graphics Port / Controller
Should support heterogeneous OS platforms
Database Server
Minimum 4x hex-core processor with 2GHz or above with 1066Mhz FSB / 2000
MT /s expandable to 8 physical processor with min 6 MB L3 cache per processor
Processor should be latest series/generation for the server model being quoted
OS support: Microsoft® Windows Server 2003 / 2008, Enterprise Edition / Red
Hat® Enterprise Linux 5 & 4 AP / SUSE® Linux Enterprise Server 9 / Solaris for
x86
Memory (DDR3 RAM): Min. 64 GB scalable upto1TB
RAID controller with RAID 0/1/5 with 512 MB cache
HDD hot pluggable: 4 x 300GB 2.5‖ 10 K RPM HDD or more
Disk bays: Support for min 8 small form factor hot plug SAS / SCSI hard drives in
disk drive carriers
At least 4 x 10/100/1000 Mbps Ethernet ports or more
2 x 4 Gbps Fiber Channel Ports
Ports Rear: Two USB ports (Ver 2.0); RJ-45 Ethernet; keyboard and mouse;
no parallel port; Front port: One USB (Ver 2.0)
Graphics controller: SVGA / PCI bus / ATI® ES 1000 / min 16MB SDRAM
std/max / 1280x1024 at 16M colors
Optical / diskette: 8X / 24X slim-line DVD ROM drive shared across chassis
Power supplies: Hot pluggable/hot swapable redundant AC power supply
Management feature to identify failed components even when server is switched
off.
Rack Mountable
It should provide Secure Sockets Layer (SSL) 128 bit
Encryption and Secure Shell (SSH) Version 2 and support VPN for secure
access over internet.
Should be able to manage systems through a web-browser.
8. Storage and Backup Solution
SAN Switches
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Minimum 16 Active ports (each with minimum port speed 4 Gbps) within same switch
upgradeable to 24ports
All cable of length of 10 meter each and accessories for connecting Servers /Devices to
SAN.
Should have capability of ISL trunking of minimum 8 ports.
Should support multiple OS.
Non disruptive subsystem maintenance.
Should have dual hot plugfans and hot plug power supplies switching and service
modules.
Should have web based management software for administration and configuration.
Non disruptive microcode / firmware upgrades and hot code activation.
Switch shall support in built diagnostics, power on self test, command level diagnostics,
online and offline diagnostics.
Should support hardware ACL based Port security, Port Zoning and LUN Zoning
Should support Secure Shell (SSH) encryption to provide additional security for Telnet
sessions to the switch.
Should support multilevel security on console access prevent unauthorized users from
altering the switch configuration
Should support Fibre Channel trace route and Fibre Channel Ping for ease of
troubleshooting and fault isolation
Should support the following diagnostics:
o Online Diagnostics
o Internal Loopbacks
o FC Debug
o Syslog
o Online system health
o Power on self test (POST) diagnostics
Should support Applications for device management and full fabric management. The
management software shall be able to perform following:
o Fabric View
o Summary View
o Physical View
o Discovery and Topology Mapping
o Network Diagnostics
o Monitoring and Alerts
Storage Area Network
SAN controller
Dual Active Active Controller
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Cache
8 GB Total Mirrored Cache for Disk IO Operations scalable to min 16 GB
Host interface
4 host ports per controller, Fibre Channel (FC),4 Gbps per port
Drive interface
4 drive ports per controller—Fibre Channel (FC) Switched or FC Arbitrated Loop
(FC-AL) standard per controller, 4 Gbps per port
RAID levels Supported
0, 1, 5 / 6
Fans and power supplies
Dual redundant, hot-swappable
SAN support
Box should be compatible of SAN environment
SAN specifications shall have the following
The storage array shall be configured with at least 8 GB cache scalable to min 16
GB mirrored across two storage controllers for disk I/O operations.
Storage subsystem shall support 300GB 15K RPM disks and 400GB or higher
10 K RPM Fiber channel drives & 750GB, 1TB SATA or higher SATA / equivalent
drives in the same device array
Presently, the storage sub system shall be configured with 300 GB FC drives
forperformance purpose and 750 GB or higher on SATA / equivalent for archiving
purpose.
The storage system must provide upgrade path to larger or future array controller
and software technology while maintaining the existing investment.
The storage array proposed should have an upgrade path from the earlier
generation product to the current generation product.
All the necessary software to configure and manage the storage space, RAID
configuration, logical drives allocation, virtualization, snapshots (including snap
clones and snap mirrors) for entire capacity etc.
Redundant power supplies, batteries and cooling fans and data path and storage
controller.
Load balancing must be controlled by system management software tools.
The multi-path software should not only support the supplied storage and
operating systems but should also support heterogeneous storage and operating
systems from different OEMs.
The storage array must have complete cache protection mechanism either by de-
staging data or providing complete cache data protection with battery backup for
up to 72 hours or more.
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The storage system should be scalable from 10 TB to 50 TB of raw capacity
using 40% on Fiber Channel drives and 60% on SATA / equivalent drives using
the same configuration as quoted in this tender‖.
The storage array must have the capability to do array based remote replication
using FCIP or IP technology.
The storage array should support block level Synchronous and Asynchronous
replication across heterogeneous storage arrays from different OEMs.
The storage array should support Operating System Platforms & Clustering
including: Windows Server 2003 (Enterprise Edition), Sun Solaris, HP-UX, IBM-
AIX, Linux / Solaris for x86.
Storage should support non-disruptive online firmware upgrade for both
Controllers and disk drives.
The storage array should support hardware based data replication at the Block
level across all models of the offered family.
The storage should provide automatic rerouting of I/O traffic from the host in case
of primary path failure.
Should provision for LUN masking, fiber zoning and SAN security.
Should support storage virtualization, i.e. Easy logical drive expansion.
Should support hot-swappable physical drive raid array expansion with the
addition of extra hard disks
Should be able to support clustered and individual servers at the same time.
Should be able to take "snapshots" of the stored data to another logical drive on
a different Disk/RAID Group for backup purposes
Should be configured with "snapshots and clone"
Vendor should also offer storage performance monitoring and management
software.
The vendor must provide the functionality of proactive monitoring of Disk drive
and Storage system for all possible hard or soft disk failure
Tape Library
Tape drives
Minimum 2 latest generation LTO drives. The State can size for more as per their
requirements.
Interface
Fiber Channel Interface
Other Specifications
Should have sufficient speed backup to Tape Library in High Availability for
backing up data from the SAN without any user intervention.
Should be able to backup 50% of the entire production landscape in 8 hours
window.
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Should support latest generation LTO drives or latest technology based library
with at least 2 latest generation LTO drives tape drives (>=4), rack mountable
with redundant power supplies.
Cartridges should have nativecapacity of 800 GB or more per cartridge.
At least 50 latest generation LTO drive Media Cartridges with 5 Cleaning
Cartridges, Barcode labels shall also be provided
Backup Software
The proposed Backup Solution should be available on various OS platforms such
as Windows and UNIX platforms and be capable of supporting SAN based
backup / restore from various platforms including UNIX, Linux, and Windows etc.
Centralized, web-based administration with a single view of all back up servers
within the enterprise. Single console must be able to manage de-duplicated and
traditional backups.
The proposed backup solution should allow creating tape clone facility after the
backup process.
The proposed Backup Solution has in-built frequency and calendar based
scheduling system.
The proposed backup Solution supports the capability to write multiple data
streams to a single tape device or multiple tape devices in parallel from multiple
clients to leverage the throughput of the Drives using Multiplexing technology.
The proposed backup solution support de-multiplexing of data cartridge to
another set of cartridge for selective set of data for faster restores operation to
client/servers
The proposed backup solution should be capable of taking back up of SAN
environment as well as LAN based backup.
Bidder must quote the Online SAN based backup functionality on all proposed
database servers with LAN based backup on rest of the application/web/portal
servers..
The proposed solution also supports advanced Disk staging.
The proposed Backup Solution has in-built media management and supports
cross platform Device & Media sharing in SAN environment. It provides a
centralized scratched pool thus ensuring backups never fail for media.
Backup Software is able to rebuild the Backup Database/Catalog from tapes in
the event of catalog loss/corruption.
The proposed Backup Software should offer online backup for all the Operating
Systems i.e. UNIX, Windows, Linux, etc.
The proposed Backup Solution has online backup solution for different type of
Databases such as Oracle, MS SQL, MySQLand Sybase / DB2 etc. on various
OS.
The Proposed backup solution shall provide granularity of single file restore.
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The Proposed backup solution shall be designed in such a fashion so that every
client / server in a SAN can share the robotic tape library.
Backup Solution shall be able to copy data across firewall.
The backup software must also be capable of reorganizing the data onto tapes
within the library by migrating data from one set of tapes into another, so that the
space available is utilized to the maximum. The software must be capable of
setting this utilization threshold for tapes
The backup software should be able to support versioning and should be
applicable to individual backed up object‘s
Should have the ability to retroactively update changes to data management
policies that will then be applied to the data that is already being backed up or
archived
All software licenses should be in the name of Haryana Police and should be full
use perpetual license, i.e. the software license should not expire after the
contract period. The software Licenses should be comprehensive and no further
licenses should be required for DC/DR operations. The software installed should
necessarily be the latest version at the time of actual implementation.
FC-IP Router
Fibre Channel Ports
min 4 FC ports
FC Port Speed
Autosensing 1/2/4 Gb/s
iSCSI (Ethernet) Ports
min 8 Ethernet ports
iSCSI (Ethernet) Port Speed
1 Gigabit Ethernet
Aggregate Bandwidth
min 125 MB/s
Protocol Support
FCP
iSCSI
High-Availability Features
Two-way active/active clustering with failover and failback capabilities
Multiple iSCSI connections provide multipathing support from a single
gateway to as many as 100 servers.
Management Features
CLI (by Telnet, SSH, or console)
iSCSI Gateway Manager
SNMP
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Allows for monitoring traffic statistics on each storage and network
interface, fan and temperature and iSCSI session details.
9. Appliance based HSM for PKI Security and Encryption
S. No Feature / Specifications Required
1 Should support Windows 2000,2003,2008,Linux,Solaris,HP-UX 11i,VMWARE,AIX 5.3
2 Should comply to standards like FIPS 140-2 Level-3, CC EAL4+,ROHS,FCC part 15
Class B
3 Key Exchange Mechanism: DES / TripleDES, AES Algorithm Symmetric Algorithm :
AES, MD5, SHA 1, SHA 2, SHA-256 , DES, TripleDES
4 Support for various cryptographic algorithms: Asymmetric Key with Diffie-Hellman
(1024-4096 bit), RSA (512-4096 bit) and (PKCS#1 v1.5, OAEP PKCS#1
5 Signing speed : 5000 S/S
6 Remote PED Support for Authentication
7 Onboard key generation, Digital Signing & Verification process to be done inside the
HSM only for better performance and security
8 HSM should be integrated with the applications running inside the Data Center
9 Complete hardware based storage of key material for entire Life cycle
10 24/7 telephonic/email support infrastructure based out of India
10. KVM Switch
Keyboard, Video Display Unit and Mouse Unit (KVM) and/or other Control Devices/PCs may be
used for the IT Infrastructure Management for which the necessary consoles/devices shall be
placed by MPSEDC in the location earmarked. The KVM unit should provide the following
functionalities:
a. It should be rack-mountable.
b. It should have a minimum of 8 ports scalable upto 24 ports.
c. It should support local user port for rack access.
d. It should support both USB and PS/2 connections.
e. It should be capable of storing username and profiles.
f. It should support high resolution of minimum 1280 x 1024
g. It should be capable to auto scan servers
h. It should work on CAT 6 / CAT 7 cables.
i. Rack Mountable LCD Monitor with In-built Keyboard & Mouse
i. 1 U Rack Mount
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ii. Display size: 17 inches diagonal
iii. Contrast Ratio: 700:1
iv. Display colors: 16 million
v. Resolution: SXGA 1280 x 1024
vi. Brightness: 300 nit
vii. Compatible to both PS/2 and USB based inputs
11. Networking Equipments (for SDC/ DR/ all Other Police Locations)
A. Router
a) General Architecture:
(i) High speed CPU
(ii) Rack mountable configuration
(iii) Health LED for all modules to indicate status
b) RouterPort Requirements:
(i) 10/100 Mbps Ethernet- 2 Nos
(ii) WAN Ports E1- 2 Nos
(iii) Packet Forwarding Speed- Minimum 60 Kpps
c) Router Features:
(i) Support for router redundancy protocol
(ii) Router software must have on line reconfiguration facilities
(iii) High MTBF
(iv) Capable of booting from a remote system where router image is present
(v) Support for standard routing protocols like OSPF, RIP & BGP
(vi) Flash min 128 MB
(vii) Minimum of 256 MB RAM
(viii) Configurationally changes should be done without rebooting the router or modules
(ix) Stateful firewall functionality and IDS.
d) Software features:
Following standard IP routing protocols:
(i) Static
(ii) RIP, OSPF
(iii) OSPF Over Demand Circuits
(iv) Policy Routing
(v) IP Version 6 Support
(vi) Support for IPSec& 3DES through a simple software upgrade as and when required.
Following WAN protocols:
(i) PPP
(ii) Multilink PPP
(iii) Compression-Payload and TCP/IP Header
Following Multicasting and Quality of Service (QoS):
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(i) Resource Reservation Protocol (RSVP) as per RFP 2205 and Internet Group
Management Protocol Version 2 (IGMPv2) as per RFC 2236.
(ii) Support for IP Precedence, Committed Access Rate (CAR),
(iii) DiffServQoS
(iv) The router shall support Application recognition and it should be possible to frame
policies based on the applications.
e) Security Features:
(i) Support DES / 3 DES / AES
(ii) PPP PAP or CHAP support.
(iii) VPN support
(iv) Time based Access Lists
(v) Multiple Privilege Levels.
(vi) Support for RADIUS or AAA.
f) Power: 230 V AC, 50 Hz
B. L3 Switch at Data Center:
(i) Layer 3 stackable switch
(ii) 24 nos. of dedicated 10/100/1000 Base-T ports
(iii) 4 Nos. of dedicated 1000 Base X
(iv) support to enable dedicated 64Gbps Stacking and 2* 10G ports (or more) by
seamless addition of hardware resources
(v) Nonblocking architecture
(vi) (vi) 160 Gbps switching fabric and 65.5 Mpps forwarding rate
(vii) Support IGMP Snooping with Broadcast Control IGMP v3.
(viii) Support for minimum 20000 MAC addresses.
(ix) Ethernet, Fast Ethernet, Gigabit, 10Gigabit support
(x) Spanning tree/Rapid Spanning Tree support
(xi) Per VLAN Spanning Tree
(xii) Support for IEEE 802.1Q tagging - 1K VLANS & 4K VLAN ID's
(xiii) Dynamic Trunking Protocol or Link Aggragtion Control Protocol or equivalent.
(xiv) VLAN Trunking Protocol or centralized VLAN management or equivalent
(xv) Traffic classification should be based on user-definable application types: TOS,
DSCP, Port based, Mac address, IP address, TCP/UDP port number
(xvi) Multicast filtering per port should be supported
(xvii) Support SNMP upto ver.3
(xviii) Prioritization support
(xix) Minimum 500 VLANS
(xx) SNMP and Telnet support
(xxi) Web-based and CLI management
(xxii) Four RMON groups (1,2,3&9)
(xxiii) Out of Band Management Ethernet RJ45 Port
(xxiv) Additional features: Advanced QoS, Rate limiting
(xxv) L3 Features : Static routes, RIPv1/v2 & RIPng
(xxvi) Security : Time based L2/L3/L4 Access Control Lists, 802.1x, IPFIX, and AAA
Radius support
(xxvii) Mounting: 19‖ Rack mountable
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(xxviii) Source power supply: 230 V AC Single phase 50Hz to internal hot swappable PSU,
slot for Internal RPSU
B. Minimum Technical Specifications Requirement at Police Units
1. Desktops
Client Systems - all Police Units/ Offices
Minimum Technical Specifications for Desktop PC
Processor: Intel Core i5-650processor (3.20 GHz) with Q57 Chipset or higher
Cache: 6 MB
Memory Type: 4 GB DDR-III @ 1066 MHZ or higher
Memory Slot: 4 DIMM Slots
Internal Hard Disk/Speed: 320 GB SATA (7200 RPM) or higher
Optical Drive: SATA SuperMultiLightScribe DVD Writer Drive
Display size: 18.5 inch (measured diagonally)
Graphics Controller: Intel latest Graphics Media Accelerator integrated graphics
Form Factor: Convertible Minitower
External I/O ports: Rear: 6 USB 2.0, 1 standard serial port, 1 optional serial port, 1
optional parallel port, 2 PS/2, 1 RJ-45, 1 VGA, 1 Display Port, audio in/out; Front: 2 USB
2.0, headphone and microphone
Expansion slots: 3 full-height PCI, 1 full-height PCI Express x1, 2 full-height PCI
Express x16
Network interface: Integrated Intel 82567LM Gigabit Network Connection
Power requirements: Input voltage 90 – 264 / 100 – 240 VAC, 50/60 Hz, 47 – 63 Hz,
active PFC (85% High Efficiency)
Management: Desktop Management Tool
Bilingual Keyboard: PS/2 or USB Standard Keyboard
Pointing device: USB 2-Button Optical Scroll Mouse
Security management: TPM 1.2 TPM Security Chip (except for Russia), TPM Pre-Boot
Authentication (via BIOS), Smartcard Pre-boot Authentication (via BIOS), Stringent
Security (via BIOS), SATA port disablement (via BIOS), HP ProtectTools Embedded
Security Software, Serial, Parallel, USB Enable/Disable (via BIOS), Removable Media
Write/Boot Control, Power-On Password (via BIOS), Setup Password (via BIOS)
Warranty: 3 Years Part, 3 Years Labour, 3 Years On-Site
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2. Multi-Function Laser (Print/ Scan/ Copy)
Multifunction Laser Printer LAN 3 in 1 Printer (Black & White)
Minimum Technical Specifications for Multi-Function Laser Printer
Printer
High-speed printing, Black-and-white: up to 35ppm (draft); up to 15ppm,Duty Cycle: Up
to 15,000 pages per month
Automatic two-sided printing,250-sheet input tray, Print, scan and copy unattended with
the Automatic Document feeder, enhanced print permanence,
Capable of installation, configuring, monitoring and troubleshooting in the network, from
anywhere on the network
Scanner
Flatbed with automatic document feed, upto 4800 dpi; Enhanced upto 19200 dpi; Scan
size maximum (flatbed): 215.9 x 297 mm (8.5 x11.7 inches), front panel scan (scan to
application.
Copier
Black-white colour-Upto 1200x600 dpi, Copy speed (black, draft quality, A4):Up to 35
cpm, Copy resolution (black graphics): Up to 1200 x 600 dpi, Copier resize: 25 to 400%,
Maximum number of copies: Up to 99, Copier smart software features: Up to 99 multiple
copies, reduce/enlarge from 25 to 400%, 2-up or 4-up allowing 2 or 4 pages to be
copied onto 1 page, contrast (lighter/darker), resolution (copy quality), tray select,
collate, margin, shift
3. SNMP based 3KVA UPS
SNMP Based UPS - all Police Units/ Offices
Minimum Technical Specifications for UPS
1. ISO 9001 certified brand
2. True On Line Type
3. Backup period should be atleast2Hrs with minimum 7200VAH for 3 KVA
4. IGBT with High Frequency PWM (Pulse with Modulation) Technology
5. Output wave form should be Sine wave
6. Compatible with local Electricity Power Generator.
7. Total Harmonic Distortion should be less than 3%.
8. Support input voltage range of 160 V to 270 V.
9. Output Voltage should be 230 Volt AC (+/- 1%)
10. Output frequency should be 50 Hz +/- 0.05 Hz (Crystal Controlled)
11. Closed housing for batteries with suitable stand.
12. Inherent protection should be provided for over loading, low battery, over temperature, short circuits, over and under input voltage.
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13. LED indicators should be provided for at least load indication, load on battery, low battery, overload, Mains ON.
14. Galvanic Isolation to be provided through inbuilt double wound transformer at output
15. Audible indicator should be provided for at least load on battery, low battery, Mains failure, Overload
4. 2 KVA or 5 KVA Generator Set
2KVA Generator Set - all Police Units/ Offices
Minimum Technical Specifications for DG Set
1. The proposed DG set should be able to support the Police Unit equipments along with AC, in absence of primary power source. Engine shall be vertical multi cylinder 4 stroke type in accordance with IS 10002-1981 with latest amendments. Type Multi cylinder Method of starting Electric start 12 V DC Type of cooling Water cooled /Air cooled Type of governor Mechanical/Electronic Type of fuel High speed diesel Rating Continuous Output Suitable HP rated to match the alternator Rated speed 1500 RPM Over load capacity 10% overload – minimum 1 hour 50% overload – minimum 1 minute
2. Accessories Flywheel to suitable diameter and fuel injection equipment Air cleaner Lubricating oil cooler Electric motor starting equipment like motor, battery, charging
generator with voltage regulator etc. Heavy duty radiator with fan Residential type silencer with exhaust piping with vibration isolator Fuel tank suitable for 8 Hrs of continuous running with necessary
piping and fuel gauge, drain valve, inlet and outlet connections. Anti vibration mounting pads (Dunlop) Speed controlling governor Suitable coupling system to the Alternator Tachometer Lubricating oil pressure gauge Hour meter to indicate number of Hrs of operation Auto trip on low oil pressure Over speed alarm with trip Thermal insulation for exhaust line with glass wool, Aluminium
sheet, chicken mesh, Diesel line 12 mm dia including beads flangeretc
Battery 12 V with lead and terminal Battery charger. Protection: Protection against low lubricating oil pressure, high
water temperature and over speed shall be provided for engine with alarm and fuel shut off.
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5. Digital Pen
Digital Pen- all Police Stations
Minimum Technical Specifications for Digital Pen
Average battery life
Min. 2.5 hours continuous writing use
Average usage life
150,000 hours
Approximate battery recharge time
2 hours
Battery type Lithium-ion polymer rechargeable battery
Standard connectivity
USB 1.1 (also called High Speed USB 2.0)
Humidity non-operating
0 to 95% RH (excluding rain, non-operating)
Humidity range 0 to 95% RH (excluding rain)
Humiditiy recommended operating range
0 to 90% RH (non-condensing, operating)
Operating temperature maximum
104°F
Operating temperature recommended range
32 to 104°F
Storage temperature range
-4 to 104°F
Storage life Up to 5 years
Image compression
Pattern images to X, Y coordinate samples with relative time of capture
Image processing rate
75 Hz
Image resolution
Atleast 500 dpi
Image scaling Perspective, rotation, tilt, and error correction
Languages supported
English and Hindi
Internal fixed memory
Atleast 10 MB (1.3 MB available for user strokes)
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6. Digital Camera
Digital Camera - all Police Stations
Minimum Technical Specifications for Digital Camera
Basic Features
Atleast14 Mega Pixels Sensor Type 1/2.3 Super HAD CCD Optical Zoom: 4x Precision Digital Zoom: 8x Lens: Carl Zeiss Vario-Tessar or equivalent F Number 2.7 - 5.7 Auto Focus Range (W: Approx. 4cm to Infinity, T: Approx. 60cm to
Infinity) Compatible Recording Media Memory Stick Duo / Memory Stick PRO
Duo / Memory Stick PRO Duo (High Speed) / Memory Stick PRO-HG Duo / SD Memory Card / SDHC Memory Card
LCD: 2.7 (6.9 cm) (230K pixels), Clear Photo LCD Battery Life: 240 shots or 120mins Battery System: Lithium ION Battery USB 2.0 Hi-Speed
Main Features
Photo Mode Intelligent Auto, Easy Shooting, Program Auto, SteadyShot
Scene Selection Twilight / Twilight Portrait / Landscape / Soft Snap / Snow / Beach / High Sensitivity / Underwater / Gourmet / Pet
Still Image Size 14M 4,320 x 3,240 Still Image Size 16:9 Mode 11M(4,320 x 2,432) / 2M(1,920 x 1,080) Movie Recording Mode (QVGA) 320 x 240, 29.97fps Movie Recording Mode (VGA) 640 x 480, 29.97fps Movie Recording Time Up to 2GB per shoot Recording Format Motion JPEG / AVI Still Image Recording Mode Normal (JPEG) / Burst (JPEG) ISO Sensitivity Setting Auto / 80 / 100 / 200 / 400 / 800 / 1600 / 3200 Image Stabilizer SteadyShot Focus Mode Multi-point AF (9 points) / Center-weighted AF / Spot AF Auto Focus Mode Intelligent Exposure Compensation Plus / Minus 2.0EV, 1 / 3EV step White Balance Auto / Daylight / Cloudy / Fluorescent / Incandescent /
Flash Underwater White Balance Auto / Underwater 1-2 Light Metering Multi-Pattern / Center Weighted / Spot Flash Mode Auto, Flash On, Flash Off, Slow Synchro Flash Range ISO Auto: Approx. 0.3 - 3.5m (W) / 0.6 - 1.8m (T),
ISO3200: up to Approx. 7.1m (W) / 3.7m (T) Pre-flash Auto Daylight Syncro Dynamic Range Optimiser Standard / Off / Plus Face Detection Red-eye Reduction Clear RAW NR (Noise Reduction)
User Interface
Self-Timer (10sec / 2sec / off) Auto Review Index Playback Playback Moving Image Mode (QVGA / VGA)
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Slide Show Playback (SD) Image Rotation / Divide (MPEG) / Cue & Review Hand Shake Alert LCD Brightness Setting Speaker Volume Control Internal Memory Full Data Copy (to Memory Stick) Multi-use Terminal USB Connecting Auto / Mass Storage
7. L2 Switch for PS/HO (i) Layer 2 switch (ii) 24 No 10/100/1000 ports (iii) 2 Nos. 10/100/1000 (iv) Non-blocking architecture (v) min 8.8 Gbps switching fabric and 6.5 Mpps forwarding rate (vi) Support IGMP Snooping with Broadcast Control IGMP v3. (vii) Support for minimum 8000 MAC addresses. (viii) Ethernet, Fast Ethernet support (ix) Spanning tree/Rapid Spanning Tree support (x) Per VLAN Spanning Tree (xi) Support for dynamic VLAN Registration (xii) Dynamic Trunking Protocol or equivalent. (xiii) VLAN Trunking Protocol or Centralized VLAN management or equivalent (xiv) Traffic classification should be based on user-definable application types: TOS,
DSCP, Port based, Mac address, IP address, TCP/UDP port number (xv) Multicast filtering per port should be supported (xvi) Support SNMP upto ver.3 (xvii) Prioritization support (xviii) Minimum 250 vlans (xix) SNMP and Telnet support (xx) Web-based and CLI management (xxi) Four RMON groups (1,2,3&9)
Should support Policy based Switching and traffic Redirection One to one and One to Many mirroring SCP and SFTP for secure Management Private Vlan support
(xxii) Additional features: Advanced QoS, Rate limiting (xxiii) Time based L2/L3/L4 Access Control Lists, 802.1x and AAA Radius support (xxiv) Mounting: 19‖ Rack mountable (xxv) Source power supply: 230 V AC Single phase 50Hz
8. 600VA UPS with 60 minutes backup
Specifications
Certifications ISO 9001 certified / ISO 14001
Technology PWM Technology employing MOSFETS for switching
Efficiency >=75%
Input Voltage & Range 140-280 V
Input Frequency Range 47 to 53 Hz
Output Voltage 200 to 255V
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Frequency 50 Hz +/- 5%
Output Power Factor 0.6 lag
Waveform Quasi Sine Wave
Battery Backup 60 minutes
Battery Type Sealed Lead Maintenance Free VRLA type (Lead Calcium SMF batteries NOT acceptable)
Battery Capacity Minimum 1000 VAH
Transfer Time <5 msec
Battary Brands Reputed &Reliable brands
Temperature Range 0 to 45 Degree C
Noise level <55 dB @ 1 Meter
Alarms & Indications All necessary alarms & indications essential for performance monitoring of UPS like mains fail, low battery & fault detection
Communication Interface
RS232/DB9
F. Annexure XI
E. Existing Legacy Systems, Record
a) Human Resource Management: Recommendations,
Recommendations
Continue after CCTNS YES
The SI should upgrade the existing system with the functionality
suggested by the Haryana Police and integrate with CCTNS
CAS.
System should be used for other HR related functions as well
like Leave management, Payroll, Order Book, ACRs,
Promotions, Confidential reports & others.
Stand amended as
Recommendations
Continue after CCTNS NO
The SI would be required to migrate the data from this system to
the newly deployed HRMS
The new HRMS System should be used for other HR related
functions as well like Leave management, Payroll, Order Book,
ACRs, Promotions, Confidential reports & others.
E. Existing Legacy Systems, Record
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b) Return Writer: Recommendations,
Data from this application would not be migrated or digitized and would be replaced by ―Periodic
Crime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.
Stands amended as
Data from this application would be migrated or digitized and this application will be replaced by
―Periodic Crime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.
c) Crime Record Office: Recommendations,
Data from this application would not be migrated or digitized and would be replaced by ―Periodic
Crime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.
Stands amended as
Data from this application would be migrated or digitized and this application will be replaced by
―Periodic Crime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.
G. Annexure XIV
7 Integrated Investigation Forms are attached as Annexure to this document
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33 RRFFPP VVOOLLUUMMEE IIII
1. 1.2. Bid Submission Instructions
a. Mode of Submission
Envelope 5 All the above 4 envelopes along with the cover letter, as specified in
Annexure Other Formats - Error! Reference source not found. should
e put in envelope 5 which shall be properly sealed. The outside of the
envelope must clearly indicate the name of the project (“Haryana
CCTNS: Response to the RFP for Selection of System Integrator”).
Stands amended as
Envelope 5 All the above 4 envelopes along with the cover letter, as specified in
Annexure Other Formats, should be put in envelope 5 which shall be
properly sealed. The outside of the envelope must clearly indicate the
name of the project (“Haryana CCTNS: Response to the RFP for
Selection of System Integrator”).
2. 2.4. Prequalification Criteria
Notes, Point 5 (b),
The sub contractor must be ISO 9001 in IT services. (ISO 27001) certification wherever relevant)
Stands amended as
The sub contractor must be ISO 9001 in IT services and preferably ISO 27001 certified
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3. 2.6. Technical Evaluation Scoring Matrix
Evaluation Criteria/ Sub-
Criteria
Description and Evaluation System Max. Score Criteria
Cut-off
Score
A Past Experience 30 25
A1 System Integration Max 5 Citations showcasing experience as system integrator for turnkey
projects in India in the last 5 years for a project value of more than 25 Crores
each, involving at least 50+ locations and 1000+ users and the following:
IT infrastructure procurement, deployment, and commissioning
Software development and implementation
Network deployment and commissioning (LAN/WAN)
Site Preparation
Technical Support including Operations and maintenance
Maintenance of SLAs
Following parameters will be examined for evaluation:
Project value
Extent of coverage of above mentioned work areas in the project scope of
work
Stage of completion of the project (Completed / on-going)
Bidder must provide as a supporting documentary proof in form of work
orders confirming year and Area of activity, value of services to be delivered
for each of the project, Completion Certificate from Client confirming year
and value of Bidder‘s scope of work along with Reference details of the
20 NA
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Evaluation Criteria/ Sub-
Criteria
Description and Evaluation System Max. Score Criteria
Cut-off
Score
Client
Stands amended as
Evaluation Criteria/ Sub-
Criteria
Description and Evaluation System Max. Score Criteria
Cut-off
Score
A Past Experience 30 22
A1 System Integration Max 5 Citations showcasing experience as system integrator for turnkey
projects in India in the last 5 years for a project value of more than 20 Crores
each, involving at least 50+ locations and 1000+ users and the following:
IT infrastructure procurement, deployment, and commissioning
Software development and implementation
Network deployment and commissioning (LAN/WAN)
Site Preparation
Technical Support including Operations and maintenance
Maintenance of SLAs
Following parameters will be examined for evaluation:
Project value
Extent of coverage of above mentioned work areas in the project scope of
work
20 NA
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Evaluation Criteria/ Sub-
Criteria
Description and Evaluation System Max. Score Criteria
Cut-off
Score
Stage of completion of the project (Completed / on-going)
Bidder must provide as a supporting documentary proof in form of work
orders confirming year and Area of activity, value of services to be delivered
for each of the project, Completion Certificate from Client confirming year
and value of Bidder‘s scope of work along with Reference details of the
Client
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4. 3.6. Failure to agree with the Terms and Conditions of the RFP
1. Para (1),
Failure of the successful bidder to agree with the Terms & Conditions of the RFP shall constitute
sufficient grounds for the annulment of the award, in which event Haryana Police may award the
contract to the next best value bidder as per Haryana State Government Policy or call for new
proposals from the interested bidders or invoke the PBG of the most responsive bidder as per
section 2.8 of this volume.
Stands amended as
Failure of the successful bidder to agree with the Terms & Conditions of the RFP shall constitute
sufficient grounds for the annulment of the award and Forfeiture of the submitted EMD, in which
event Haryana Police may award the contract to the next most responsive bidder as per Haryana
State Government Policy or call for new proposals from the other interested bidders.
2. 4.3. Payment Schedules and Milestones
Please Note,
1. Para (4)
The payment will be made on the basis of the actual quantity of the items procured. CLIENT will
have the right for reduction / addition in the quantity proposed. Any payments will be done on the
basis of the unit rates quoted by the bidder in the Commercial bid.
Stands amended as
The payments will be made on the basis of the actual quantity of the items supplied and
commissioned under this project. CLIENT will have the right for reduction / addition in the quantity
proposed. Any payments will be done on the basis of the unit rates quoted by the bidder in the
Commercial bid.
2. Section 7, Format for Bid Response – Commercial Bid
Form 2: Detailed Component-Wise Pricing stands amended as
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S.
No. Category
Component No of Components /
Units of Service (X)
Rate (per unit)
(Y)
Total Cost ( =
X*Y)
A. Hardware Related Costs with the AMC3 for the period of 5 years from the Go-Live of the project
1. Infrastructure / Hardware
Set of Virtualized
Desktops with
preloaded OS
Desktops with
preloaded OS
Printers
…
DG Set 2 KVA
DG Set 5 KVA
Others
2.
Infrastructure
Installation and
Testing /
Miscellaneous
Charges
…..
Others
Total A:
B (i). Networking (LAN) Related Costs
1. Network Related
Infrastructure
Routers
Switch
….
Structured
Cabling
Others
2.
Network Testing /
Bandwidth/
Miscellaneous
Charges
….
Others
Sub Total B(i):
B (ii): Networking – VPN over Broadband
S. No Connectivity Annual Charges
for 512 Kbps No. of Locations (b)
No. of Years
(c)
Total Cost ( =
a*b*c)
3 Rates quoted for AMC of hardware shall also be applicable for AMC of existing hardware with Haryana
Police.
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 53 of 61
S.
No. Category
Component No of Components /
Units of Service (X)
Rate (per unit)
(Y)
Total Cost ( =
X*Y)
bandwidth at
each location (a)
VPN Over
Broadband 270 5
….
Others
Sub Total B (ii):
Total B: Sub Total B(i) + Sub Total B(ii):
C (i) . Application Development & Database Creation Cost
S.
No. Category
Name of the
module No of licenses (X)
Rate (per unit)
(Y)
Total Cost ( =
X*Y)
1.
For COTS
products: Module
wise licensing and
deployment cost
Module 1
Module 2
……
Module n
2.
CCTNS
application: Total
cost of
Customization,
integration,
development and
deployment of the
CCTNS solution as
per requirements
mentioned in the
RFP
Name of the
Module of CAS
(State)
Man Months (a) Man Month
Rates (b)
Total Cost
(=a*b)
Module 1
…..
Module n
3. For Be-Spoke
development
Name of the
Module
Man Months (a) Man Month
Rates (b)
Total Cost
(=a*b)
Module 1
…..
Module n
Sub Total C (i):
S.
No. Category Annual Charges (a) No. of Years (b)
Total Cost
(a*b)
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 54 of 61
S.
No. Category
Component No of Components /
Units of Service (X)
Rate (per unit)
(Y)
Total Cost ( =
X*Y)
4. Annual Maintenance Charges for
complete CCTNS Application
54
5. …..
6. Others
Sub Total C (ii):
Total C: Sub Total C(i) + Sub Total C(ii):
D. Site Preparation and Civil Works
1.
Site Preparation
and Civil Works at
MHC room in each
Police Station
Flooring
2 Wall finishing and
Painting
3 Computer
Workstations
4 Cabinets
5 Renovation of
main entry door
6 Windows Roller
Blinds…
… ….
n Others
E. Operations and Maintenance Costs (Half yearly Expenses for 5 years of contract after „”Go-Live”) –
as detailed in RFP Volume 1
1.
Application
Maintenance &
Operational
Expense including
upgradation,
deployment of
patches, fixes etc.
2.
Infrastructure
Maintenance
Expense (Helpdesk,
deployed hardware
& network
4 AMC charges are applicable only after the Go-Live of Complete CCTNS system in the State.
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 55 of 61
S.
No. Category
Component No of Components /
Units of Service (X)
Rate (per unit)
(Y)
Total Cost ( =
X*Y)
infrastructure etc.)
3. ….
4. Others
Total E:
F: Support Manpower
1. Programmer
2. System Analyst
3. Data Entry Operator
4. Trainer
5. …..
6. Any Other
G. Data Digitization
1.
Cost of digitization of data (data entry of
the Master data and minimum historical
transactional data entry)
2 persons for 3
months (6)
2.
Cost of scanning of existing files for the
Integrated Workflow and Document
Management System
1 person for 6
months (6)
…..
Others
Total G:
H. Data Cleansing & Data Migration
1. Cost of Data Cleansing and Migrating Data from existing system to new system
2. Testing of migrated data
….
Others
Total H:
I. Training
Training Cost Per Person for
1. Change Management Trainings 5000 trainees L 5000*L
2. Trainings on the Application modules 10000 trainees M 10000*M
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 56 of 61
S.
No. Category
Component No of Components /
Units of Service (X)
Rate (per unit)
(Y)
Total Cost ( =
X*Y)
….
Others
Total I:
J. Data Centre Related Costs with the AMC for the period of 5 years from the Go-Live of
the project:
S.
No. Category Component
Qty / Units
of Service
(X)
Rate (per unit) (Y) Total Cost (= X*Y)
1.
Deployment of
requisite
infrastructure
for Data centre
Servers
2. Networking
equipments
3.
Storage
equipments (SAN
etc.)
4. Back up
equipments
5. Server OS license
6. Database license
7. Anti-virus
8. EMS CAL
Licenses
9. Identity & Access
Management
10. HMS
11. ….
12. Installation &
testing charges
13. Others
Total J:
K: O&M of Data Center
1 All the O&M Site preparation
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 57 of 61
S.
No. Category Component
Qty / Units
of Service
(X)
Rate (per unit) (Y) Total Cost (= X*Y)
2. cost for
managing the
data center
services
Manpower
3.
Maintenance of
the H/w & system
software
4.
Maintenance &
updation of Anti-
virus
5. …..
6. Others
Total K:
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 58 of 61
44 RRFFPP VVOOLLUUMMEE IIIIII
A. Section 2, Master Service Agreement
2.16.2 Effects on Termination,
1. Point (d),
On termination of this Agreement for any reason, the CLIENT will decide the appropriate course
of action.
Stands amended as
On termination of this Agreement for any reason, the CLIENT will decide the appropriate course
of action including the option of re-tender the remaining work at the Risk & Cost of the SI under
this project
2. Additional Clause on Limitation of Liability to be inserted
―Neither party shall be liable to the other for any special, indirect, incidental, consequential
(including loss of profit or revenue), exemplary or punitive damages whether in contract, tort or
other theories of law, even if such party has been advised of the possibility of such damages.
The total cumulative liability of System Integrator arising from or relating to this Agreement shall
not exceed the total amount to be paid by Haryana Police under this assignment that gives rise to
such liability (as of the date the liability arose); provided, however, that this limitation shall not
apply to any liability for damages arising from
(a) willful misconduct or
(b) Indemnification against third party claims for infringement.‖
B. Schedule VI, Payment Schedule
Please Note,
1. Para (4),
The payment against the hardware will be made on the basis of the actual quantity of the items
procured. CLIENT will have the right for reduction / addition in the quantity proposed. Any
payments will be done on the basis of the unit rates quoted by the bidder in the Commercial bid.
Stands amended as
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 59 of 61
The payments will be made on the basis of the actual quantity of the items supplied and
commissioned under this project. CLIENT will have the right for reduction / addition in the quantity
proposed. Any payments will be done on the basis of the unit rates quoted by the bidder in the
Commercial bid.
C. Section 4, Service Level Agreement
3. Interpretations
1. Point (a),
The business hours are 8:30AM to 4:30PM on all working days (Mon-Sat) excluding Public
Holidays or any other Holidays observed by the Haryana Police. The SI however recognizes the
fact that the Haryana Police offices will require to work beyond the business hours on need basis.
Stands amended as
The business hours are 0700 hrs to 2300 hrs on all working days (Mon-Sat) excluding Public
Holidays or any other Holidays observed by the Haryana Police. The SI however recognizes the
fact that the Haryana Police offices will require to work beyond the business hours on need basis.
2. Point (c),
18X7 shall mean hours between 06:00AM -12.00 midnight on all days of the week.
Stands amended as
16X6 shall mean hours between 0700 hrs to 2300 hrs on working days
3. Section: Post Implementation Phase SLAs
Service Level
Description
Measurement
Infrastructure
Availability
RTO shall be less than or equal to six (6) hours.
Severity of Violation: High
Each instance of non-meeting this service level will be treated as one
(1) violation.
Infrastructure
Availability
RPO (zero data loss in case of failure of Primary DC) should be zero
minutes
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 60 of 61
Severity of Violation: High
Each instance of non-meeting this service level will be treated as two
(2) violations.
Stands amended as
Service Level
Description
Measurement
Infrastructure
Availability
RPO should be < 60 minutes
Severity of Violation: High
Each instance of non-meeting this service level will be treated as two
(2) violations.
Crime & Criminals Tracking Network and Systems Project Haryana Police
Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 61 of 61
55 AANNNNEEXXUURREE
Presently 7 Integrated Investigation Forms as per National Crime Record Bureau format are
used. Further, more IIF forms are being designed by NCRB for Missing Persons, Unidentified
Dead, Unnatural Deaths, Unidentified Persons.
N.C.R.B. I.I.F.-I
FIRST INFORMATION REPORT(Under Section 154 Cr.P.C.)
1. District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............……. 2. (i) Act ......................................................……. Sections .……………………………………………….. (ii) Act ........................................................…… Sections.......................................................................…. (iii) Act ........................................................…... Sections ......................................................................….
(iv) Other Acts & Sections .......................................................................................................................… 3. (a) Occurrence of offence: Day...............….. Date from..…….. ……….. Date to......................……...
Time Period ..................... Time from..................….. Time to............................…
(b) Information received at P.S.: Date ................................. Time ...................................
(c) General Diary Reference : Entry No. ......................................……… Time ..............................… 4. Type of Information : Written / Oral 5. Place of Occurrence : (a) Direction and distance from P.S. ..............................…...........................………….. …………………………………………………………………………………… Beat No. ………………….
(b) Address...................................................................................................................................…………
...................................................................................................................................................................... (c) In case, outside the limit of this Police Station, then
Name of P.S. .......................................…… District ....................................................................…..
6. Complainant / Informant :
(a) Name ..................................................................................................................................................…
(b) Father's/Husband's Name ...................................................................................................................…
(c) Date/Year of Birth .....................………….. (d) Nationality ..............................................…..………
(e) Passport No. ......................................……... Date of Issue ..............….. Place of Issue ..................…
(f) Occupation ................................................................................................................................................
(g) Address ....................................................................................................................................................... 7. Details of known/suspected/unknown accused with full particulars:
(Attach separate sheet, if necessary) (1) ....................................................................................................................................................................…
(2) ..............................................................................................................................................................................
(3) .....................................................................................................................................................................…
8. Reasons for delay in reporting by the complainant / informant
...................................................................................................................................................................................
................................................................................................................................................................................. 9. Particulars of properties stolen ( Attach separate sheet, if necessary )
.................................................................................................................................................................................... ...............................................................................................................................................................................
--- : 1/2 : ---
N.C.R.B.
I.I.F.-I 10. Total value of property stolen ..............................................................................................………………………. 11. Inquest Report / U.D. case No., if any ..............................................................................................……………... 12. First Information contents (Attach separate sheet, if required ):
13. Action taken: Since the above information reveals commission of offence(s) u/s as mentioned at Item No. 2. : (1) Registered the case and took up the investigation or (2) Directed (Name of I.O.) .................................…. Rank ….................……… No. ………… to take up the
Investigation or
(3) Refused investigation due to ……………………………………………………………………………. or (4) Transferred to P.S. ...................................……… District ...............……………… on point of jurisdiction.
F.I.R. read over to the complainant / informant, admitted to be correctly recorded and a copy given to the complainant /informant, free of cost.
R.O.A.C.
Signature of Officer in charge, Police Station
Name .…………………..............…………….. 14. Signature / Thumb impression
of the complainant / informant. Rank........................….....……. No. ..................
15. Date and time of despatch to the court ………………………
--- : 2/2 : ---
Attachment to item 7 of First Information Report
N.C.R.B.
Physical features, deformities and other details of the suspect/accused : ( If known / seen )
Sl. No.
Sex
Date/Year
of Birth
Build
Height (cms.)
Complexion
Identification Mark(s)
1. 2. 3 4 5 6 7
Deformities/ Peculiarities
Teeth
Hair
Eyes
Habit(s)
Dress Habit(s)
8 9 10 11 12 13
PLACE OF
LANGUAGE/
DIALECT Burn Mark
Leucoderma
Mole
Scar
Tattoo
14
15
16
17
18
19
These fields will be entered only if complainant/informant gives any one or more particulars about the suspect/accused. N.C.R.B.
I.I.F.-II
CRIME DETAILS FORM 1. District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............……. 2. Acts and Sections ......................................................................................................................................……… 3. Place of occurrence shown by:
Name ......................................................…………… Father's/Husband's Name............................................….
Address ..................................................................................................................................................................... 4. Type of crime :
(i) Major Head ........................................……. (ii) Minor Head.....................................................…….. (iii) Method(s) (1) ........................................................................................................................
(2) .........................................................................................................................
(3) ..........................................................................................................................
(iv) Conveyance(s) used ......................................................................................................................
(v) Character assumed ..........................................................................................................................
(vi) Language / Dialect used .....................................................................................................................
(vii) Special feature -1 ...............................................................................................................….
Special feature -2 ....................................................................................................................
Special feature -3 ..............................................................................................................……
(viii) Type of place of occurrence ........................................................................................................……
(ix) Type of property stolen [4 types] (Major head of the property to be filled) :
1) ................................................................. 2) ...........................................................
3) ................................................................. 4) ................................................................. 5. Particulars of the victim(s) (Attach separate sheet, if required):
Sl. No.
Name
Father's/
Husband's Name
Date/ Year
of Birth Sex Nationality Religion
Whether SC/ ST/
OBC Occupation Address
Injury (Grievous/
Simple)
Means of causing injury
1
2
3
4
5
6
7
8
9
10
11
12
--- : 1/2 : ---
N.C.R.B. I.I.F.-II
6. Motive of crime …….................................................................................................................................................. 7. Details of properties stolen/involved (Use appropriate prescribed form(s) and attach). 8. Date and time of visit to the place of occurrence:
Date ……………… Time ……....................... 9. Description of the place of occurrence. 10. Description of physical evidence from the scene of crime for the property recovered/seized for the purpose of
investigation.
(i) Witness: Name .................................................................………………………………………………
Address …………..................................................................…………………………………
(ii) Witness: Name ……………………………………………………...................................................
Address .................................................................…………………………………………. 11. Sketch/ Map of the place of occurrence (Attach sketch/ map with legends separately, if needed. If to scale,
indicate so. May be certified and signed by witnesses, if required). Whether the Sketch/Map prepared by draftsman? Yes/No
Signature of Investigating Officer
Name............................................... Place ..................... Rank ....................……. No. ........... Date : …………….
--- : 2/2 : ---
Attachment to Item 7 of Crime Details Form or Item 10 of Property Search & Seizure Form.
N.C.R.B.
Details of identifiable numbered or unnumbered property including fire-arms seized/ recovered/ stolen/ involved: District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............……
Sl. No.
Type of property
Estimated
value (Rs.)
Quantity
Make
Model/ Bore
Number
Special marks
of identification
Country
of origin
Seized/
Recovered/ Stolen/
Involved
Belonging to victim/ accused or abandoned
Insurance certificate
No.
Name of insurance company
1
2
3
4
5
6
7
8
9
10
11
12
13
Witness-1
Signature of Investigating Officer Signature Name ………………………………………..
Witness-2 Rank ……………….. No. ……….………… Signature
Attachment to Item 7 of Crime Details Form or Item 10 of Property Search & Seizure Form. N.C.R.B.
Details of Cultural property seized/recovered/stolen: District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............……
Height Breadth
Depth Weight Special features Sl. No.
Type
Material used
Nomen-clature
cm- mm
cm- mm
cm-mm
kg.-gm.
Age AD/BC
Estimated Value (Rs.)
-1 -2 -3
Seized/ Recovered/
Stolen
Photograph collected Yes/No
ASI certificate No.
Insurance certificate No.
and name of the company
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
Witness-1
Signature of Investigating Officer Signature Name ………………………………………..
Rank ……………….. No. ……….…………
Witness-2 Signature
Attachment to Item 7 of Crime Details Form or Item 10 of Property Search & Seizure form. N.C.R.B.
Details of Automobile seized/recovered/stolen/involved District .........................................……….. P.S. ....................................……… Year ........................................... FIR No. ................................. Date ........................…
Sl. No.
Type of auto-
mobile
Estimated value (Rs.)
Make Colour Model(Year)
Regn. No.
Chassis No. Engine No. Seized/ Recovered/
Stolen/ Involved
Belonging to victim/
accused or abandoned
Insurance certificate
No.
Name of insurance company
1 2 3 4 5 6 7 8 9 10 11 12 13
Witness-1 Signature
Signature of Investigating Officer Witness-2
Name ………...…………………….
Signature Rank …….…………. No. ………...
N.C.R.B. I.I.F.-III
ARREST/ COURT SURRENDER FORM (Separate form for each accused)
1. District…...............…….. P.S. ............…… Year…………… FIR/Proceeding /G.D. No. ..…….. Date......…
Alphanumeric code of the accused............... (Write A1 to A9 for the first 9 persons, B1 for 10th person & so on) 2. Date, Time and Place of arrest/surrender: Date .......……… Time...........…… G.D.No.......……………….
Place of arrest : P.S. .........………………………………….. District ........………………………………….
3. Name of the court (if surrendered): .................................................................................................................. 4. Acts and Sections : ................................................................................................................................................ 5. Arrested and forwarded/ Arrested and released on bail or PR bond/ Arrested but released on anticipatory bail/
Arrested and remanded to police custody/ Surrendered in court and bailed out/ Surrendered in court and sent to judicial custody/ Surrendered in court and remanded to police custody.
(tick ' ' applicable portion). 6. Particulars of the arrested person:
(i) Name ..................................................................................................................................................… (ii) Father's / Husband's Name.....................................................................................................................
(iii) First Alias .................................................... (iv) Second Alias .............................................……..
(v) Nationality ................................................... (vi) (a) Voter Id. card No. ........................…………...
(b) Passport No. ...................……………... (c) Date of issue ........ (d) Place of issue................
(vii) Religion .................... .................................. (viii) Caste/Tribe......... .........................................……
(ix) SC/ST/OBC.............................................. (x) Occupation .................................................…….. (xi) Permanent Address ..............................................................… Distt..............…… P.S...............……
(xii) Present Address ...................................................................... Distt ..............……P.S...............……
7. Injuries, cause of injuries and physical condition of the arrested person (Indicate if medically examined) :
..................................................................................................................................................................................
................................................................................................................................................................................. 8. The arrested person, after being informed of the grounds of arrest and his legal rights, was duly taken into
custody on……............(date) at …….........(hours) at …............ (place). The following article(s) was/were found on physical search, conducted on the person of the arrested person and was/were taken into possession, for which a receipt was given to the arrested person. If no article found, `NIL’ may be indicated.
(1) .............................................................…… (2) ..............................................................……..
(Attached separate sheet, if required). Necessary wearing apparels were left on the arrested person for the sake of human dignity and body protection.
The arrested person was cautioned to keep himself/ herself covered for purpose of identification.
Intimation given to Shri/Smt. ..................................... (relation of) ............…... on (date)……….. at (hrs.)…..
--- : 1/2 : --- N.C.R.B. I.I.F.-III
9. Physical features, deformities and other details of the arrested person:
Sex Date/Year of Birth
Build Height (cms.)
Complexion Identification Marks(s)
1
2
3
4
5
6
PLACE OF Deformities/ peculiarities
Teeth Hair Eyes Habit (s) Dress Habit(s)
Language/ Dialect
Burn mark
Leuco-derma
Mole
Scar
Tattoo
7
8
9
10
11
12
13
14
15
16
17
18
Other features, if any ................................................................................................................................….
10. Whether finger-prints taken : Yes/No
11. Socio-economic profile of the arrested person :
(a) Living Status: Living alone / Living with family / with associate in pucca house / hotel / hostel / katcha house / thatched house / slum / homeless / harbourer.
(b) Educational qualification(s) ....................................…………. (c) Occupation .................................
(d) Income Group: (i) Economically weaker section (Annual income
below Rs. 25,000/-) (ii) Lower income (Rs.25,001/- to Rs.50,000/-)
(iii) Lower middle income (Rs. 50,001/- to Rs. 1,00,000/-)
(iv) Middle income (Rs.1,00,001/- to Rs.2,00,000/-)
(v) Upper middle income(Rs.2,00,001/- to Rs.3,00,000/-)
(vi) Upper income (Above Rs.3,00,000/-)
12. Whether the arrested person, as per observation and known police records:
(a) Is dangerous: Yes/No (b) Previously jumped any bail Yes/No (c) Is generally armed Yes/No (d) Operates with accomplices Yes/No (e) Is known/listed criminal Yes/No (f) Is recidivist Yes/No (g) Is likely to jump bail Yes/No (h) If released on bail, likely to commit crime
or threaten victims/witnesses. Yes/No (i) Is wanted in any other case Yes/No
( If Yes against item (b), (e) or (i), give case reference/Sections. Attach separate sheet, if required) 13. Name and address of the witnesses ( At least one witness is necessary )
1. Signature
2. Signature 14. Signature or LTI of arrested person.
Signature of Investigating Officer Name .............................…………….…… Rank .....................................No. ..............
Place .........……........ Date ...........…….......
--- : 2/2 : ---
N.C.R.B. I.I.F.-IV
PROPERTY SEARCH & SEIZURE FORM
(Search/Production/Recovery u/s 51/102/165 Cr.P.C……….. etc.) 1. District …………………………… P.S. ……………. …….… Year …… FIR/G.D.No……… Date….……. 2. Acts and Sections ……………………………………………………………………………………………… 3. Nature of property seized: Stolen/Unclaimed/Unlawful possession/Involved/Intestate. 4. Property seized/ recovered: (a) Date…………………. (b) Time…………………………….……….
(c) Place ………………………………………………………………………………………………………. (d) Description of the place ……………………………………………………………….…………………... 5. Person from whom seized /recovered : Name……………………………. Father’s/Husband’s name ……………………………………………….. Sex ………………. Age .………….. Occupation .………………………………………..…………………...
Address .……………………………………………………………………………….……………………….. Professional receiver of stolen property. Yes/No
6. Witnesses: (i) Name ……………………………. Father’s/Husband’s name ………………………………………………. Age ……………………….. …… Occupation ……………………… Address …………………………… …………………………………………………………………………………………………………………. …………………………………………………………………………………………………………………. (ii) Name ……………………………. Father’s/Husband’s Name ……………………………………………… Age …………………. ………….. Occupation ……………………… Address …………………………… …………………………………………………………………………………………….…………………… …………………………………………………………………………………………………………………. 7. Action taken/recommended for disposal of perishable property………………………….…………………… 8. Action taken/recommended for keeping of valuable property ……………………….……………………….. 9. Identification required. Yes/No 10. Details of properties seized/ recovered ( Use appropriate prescribed form(s) and attach).
(1) …………………….……………………………………………………………………………………… (2) …………………….……………………………………………………………………………………….
(Attach separate sheet, if required)
-:1/2:-
N.C.R.B.
I.I.F.-IV 11. Circumstances/grounds for seizure 12. The above mentioned properties were seized in accordance with the provisions of law in the presence of the
above said witnesses/* and a copy of the seizure form was given to the person/ the occupant of the place from whom seized.
13 The following properties were packed and/or sealed and the signature of the above said witnesses obtained
thereon or on the body of the property.
Sl. No.
Property Indicate whether signature obtained on the packet or on the
body of the property 1 2 3
------------------------------------------------------- Signature of the person from whom seized
(if present) Specimen of the seal is given below
Witness-1 Signature ……………………………………………... Signature of Investigating officer Witness-2 Name ……………………………………… Rank ………………….……..No.………... Place………………………. Date……….. Signature * In case the property is seized from such a place that no receipt is required to be given to anybody, this portion of
the sentence should be struck off.
-:2/2 :-
Attachment to Item 10 of Property Search & Seizure Form. N.C.R.B.
Details of Counterfeit Currency recovered/seized :
District ……………………………………. P.S. ………………………………. Year……….….. FIR No. ………………. Date………………...
Sl. No. Number of pieces Series Serial Number Type of currency Denomination Visible counterfeiting mark(s)
1 2 3 4 5 6 7
Witness-1 Signature of Investigating Officer Name ……………………………… Signature Rank …………………. No. ……… Witness - 2 Signature
Attachment to Item 10 of Property Search & Seizure Form. N.C.R.B.
Details of Narcotic drugs recovered/seized:
District ……………………………………. P.S. ………………………………. Year……….….. FIR No. ………………… Date………………...
Sl. No.
Name of drug No. of packets Weight (kg./gms.)
Description of the packing and marking, if any
Method of concealment Estimated value (Rs.)
1 2 3 4 5 6 7
Whether the notice under Section 50 of NDPS Act served on the person ? Yes/No Whether the Laboratory analysis form filled on the spot ? Yes/No
Signature of Magistrate (when present) /Gazetted Officer Signature of Investigating Officer Witness-1 Name ………………………………….. Name ………….……………………... Signature
Court ………………………………….. Rank ……………………... No. ………. Witness - 2 Signature
N.C.R.B. I.I.F.-V
FINAL FORM/ REPORT (Under Section 173 Cr.P.C.)
IN THE COURT OF ..................................................................................
1. District ..................................…… P.S. .......................……… Year.…………. FIR No........... Date ………. 2. Final Report / Charge Sheet No ....................................................................…. 3. Date...................………… 4. (i) Act.............................................................…………. Sections ...........................................................
(ii) Act .........................................................….………… Sections .......................................................…
(iii) Act ............................................................…………. Sections ........................................................…
(iv) Other Acts & Sections .......................................................................................................................… 5. Type of Final Form/Report: Charge Sheet / Not charge sheeted for want of evidence / FR True, Undetected / FR
True, Untraced / FR True, offence abated / FR Unoccurred . (tick ' ' applicable portion). 6. If FR Unoccurred: False/Mistake of Fact/Mistake of law/Non cognisable /Civil nature. (tick ' ' applicable portion). 7. If Charge sheet : Original / Supplementary. (tick ' ' applicable portion). 8. Name of I.O . ............................................………… Rank ....................................…….. No. ..............……. (at the time of charge sheet) 9. (a) Name of complainant / informant ........................................................................................................
(b) Father's / Husband's name .............................................................................................................….. 10. Details of Properties/Articles/Documents recovered/seized during investigation and relied upon (separate list can
be attached, if necessary).
Sl. No.
Property description Estimated value (Rs.)
P.S. Property Register No.
From whom/ where recovered or
seized
Disposal
1
2
3
4
5
6
11. Particulars of accused persons charge-sheeted: (Use separate sheet for each accused) Sl. No. …….
(i) Name .............................................………… ………. Whether verified ........................................…
(ii) Father's/Husband's name ............................…………. (iii) Date/ Year of birth ..................…………
(iv) Sex ...........…………….. (v) Nationality ................. (vi) Passport No. ......................……………..
Date of Issue …………… Place of Issue .................................................……………………………
(vii) Religion .........………….. (viii) Whether SC/ST/OBC ..........…….. (ix) Occupation …………..
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N.C.R.B. I.I.F.-V
(x) Address ......................................................................................………………………………………
............................................................................……. Whether verified ........................................….
(xi) Provisional criminal No. .....................................…………………………………………………….. (xii) Regular criminal No. (if known) ...........................….. (xiii) Date of arrest .....................…………...
(xiv) Date of release on bail ..............…………………….. (xv) Date on which forwarded to court.............
(xvi) Under Acts & Sections ...............................................................……………………………………….
. (xvii) Details of bailers / sureties:
Name …………………………….. Father’s/Husband’s name ………………………………………….
Occupation .................................... Address .................................................................................…… Identification …………………………………………………………………………………………..
(xviii) Previous convictions with case references .......................................................................................…
............................................................................................................................................................…
................................................................................................................................................................
(xix) Status of the accused: Forwarded / Bailed by police / Bailed by court / Judicial custody / Absconding / Proclaimed offender
(tick ' ' applicable portion). 12. Particulars of accused persons - not charge sheeted (suspect) : (Use separate sheet for each suspect) Sl. No. …… (i) Name ..........................................................………… Whether verified.............................…………
(ii) Father's/Husband's Name .......................................… (iii) Date/Year of birth .............................…
(iv) Sex .............. (v) Nationality ............................ (vi) Passport No. ................................……..
Date of Issue...........………………………………... Place of Issue ...........................................….
(vii) Religion ...............……… (viii) Whether SC/ST/OBC .................…… (ix) Occupation ............….
(x) Address..........................................................................................................................……………… ……………………………………………………….. Whether verified …………………………….
(xi) Provisional criminal No. .......................……………..
(xii) Suspicion approved : Yes/No
(xiii) Status of the accused (suspect): Bailed by police/Bailed by court/ Judicial custody/Not arrested (tick ' ' applicable portion).
(xiv) Under Acts & Sections .............................................................................................………………
(xv) Any Special remarks including reasons for not charge sheeting ..................................................……
..............................................................................................................................................................
..............................................................................................................................................................
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N.C.R.B. I.I.F.-V
13. Particulars of witnesses to be examined: Sl. No.
Name
Father's/Husband's name
Date/Year of birth
Occupation
Address
Type of evidence to be
tendered
1
2
3
4
5
6
7
14. If FR is false, indicate action taken or proposed to be taken u/s 182/211 I.P.C ............................................................................................................................................. 15. Result of Laboratory analysis ......................................................................................................................................................................................................................…. 16. Brief facts of the case (Add separate sheet, if necessary) .............................................................……………………………………………………………………………
......................................................................................................................................................................................................................................................................….
.....................................................................................................................................................................................................................................................................…..
.......................................................................................................................................................................................................................................................................… 17. Refer Notice served : Yes/No Date..........................
(Acknowledgement to be placed) 18. Despatched on ..............................………. 19. No. of enclosures ……………………… 20. List of enclosures : As annexed
Forwarded by Officer in charge Signature of Investigating Officer submitting Final report/Charge sheet
Name .............................................. Name ........................................…...... Rank ..........................No. ............... Rank ............................... No. .....…..
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N.C.R.B. I.I.F.-VI
COURT DISPOSAL FORM
IN THE COURT OF ...................................................................
1. District ...............……….. P.S. ............…………….. Year ..........……. FIR / Proceeding No...........… Date.............….. 2. Charge sheet No........... Date..……….. 3. Judicial file/Court case No. .................................................…………… 4. Acts & Sections of Law ….......................................................................…………………….. 5. Date of framing charge in court ..................................………………… 6. Type of case …………………………………….. 7. Date of judgement ..............................…… 8. Name(s) of the prosecutor .............................................................................................................................................................................................................................. 9. Details of court disposal in respect of the adult accused persons :
Sl. No.
Name of the
accused
Provisional
criminal number
Regular criminal number
Type of disposal
Acts &
Sections of law under which
convicted
Type
of punishment
Period
of punishment
Amount of Fine (Rs.)
Period of
Bond
Amount of Bond
(Rs.)
Finger
prints taken Yes/No
1
2
3
4
5
6
7
8
9
10
11
12
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N.C.R.B. I.I.F.-VI
10. Details of Court disposal in respect of Juveniles:
Sl. No.
Name of the
accused
Provisional
criminal number
Regular criminal number
Type of disposal
Acts & Sections of law under which
convicted
Type of punish-
ment
Period of detention
/ care
Amount of fine (Rs.)
Name & Address of the Special
home/ Juvenile home/ Observation house, to which sent
Finger prints taken
Yes/No
1
2
3
4
5
6
7
8
9
10
11
11. Reasons of Acquittal ....................................................................................................................................................................................................................................... 12. Other comments / strictures passed by the court 13. Appeal preferred Yes / No - By State / By accused / By complainant
Signature of the P.P./A.P.P. preparing the form Name ……………………..… Date ............................………
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N.C.R.B. I.I.F.-VII
RESULT OF APPEAL FORM
IN THE COURT OF ................................................................. 1. District ...............................………………. P.S. ......................……………….. Year ............….. FIR / Proceeding No. ................................... Date ....................…. 2. Charge sheet No. ............................... ……. Date ..........................…………… 3. Judicial file/Court case No..............................................................……………. 4. Appellant party : State / Accused / Complainant 5. Appeal No. ..........................................…… 6. Date of appeal...............……. 7. Date of judgement .....................................................................................……… 8. Particulars of the results of appeal in respect of the adult accused persons :
Sl. No.
Name of the accused
Provisional
criminal number
Regular criminal number
Acts &
Sections of law under which
convicted
Result of
appeal
Type of
punishment
Period of
punishment
Amount of
fine (Rs.)
Period of bond
Amount of
bond (Rs.)
1
2
3
4
5
6
7
8
9
10
11
The columns showing "Acts & Sections of Law" onward should be filled up only in case there is change in punishment in case of conviction or when acquittal is set aside, both in respect of adults and juveniles.
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N.C.R.B. I.I.F.-VII
9. Particulars of the results of appeal in respect of Juveniles:
Sl. No.
Name of the
accused
Provisional
criminal number
Regular criminal number
Acts & Sections of law under which
convicted
Result of
appeal
Type of
punishment
Period of detention/
care
Amount of
fine (Rs.)
Name & address of the Special home/Juvenile
home/Observation house, to which sent
1
2
3
4
5
6
7
8
9
10
10. Any notable observations of the Appellate court on the Investigation / Prosecution / Lower courts : 11. Other comments / strictures passed by the court : 12. Remarks, particularly in regard to further appeal, if any :
Signature of the P.P./A.P.P. preparing the form
Name ………………………………..
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