REQUEST FOR CONSIDERATION OF ALTERNATIVE MEANS …
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REQUEST FOR CONSIDERATION OF ALTERNATIVE MEANS OF COMPLIANCE BY EVDAS ON BEHALF OF CORAL RACING LTD 24.07.2015 RELEVANT GUIDANCE CLAUSE 4.2.10 Fixed counter installations at service points ALTERNATIVE MEANS OF COMPLIANCE PROPOSALS Mandatory standard and Handbook clause for which alternative compliance is proposed. The Building (Scotland) Regulations 2013 NON-DOMESTIC HANDBOOK (Extracts) Section 4 – Safety 4.0.1 Accessibility: Buildings should be designed to address safety and the welfare and convenience of building users. An inclusive environment is one within which everyone, regardless of age, disability or circumstance, can make use of facilities safely, conveniently and without assistance to the best of their ability. In this respect, other legislation also has a bearing on access in buildings. 4.0.2 Aims The intention of this section is to give recommendations for the design of buildings that will ensure access and usability and reduce the risk of accident. The standards within this section: • Ensure accessibility to and within buildings and that areas presenting risk through access are correctly guarded Standard 4.2 mandatory Every building must be designed and constructed in such a way that: (a) In non-domestic buildings, safe, unassisted and convenient means of access is provided throughout the building; 4.2.0 Introduction Circulation areas within a building should allow occupants to move around freely and without difficulty, to the best of their ability. Lack of space can make movement around a building difficult for many people and hamper activities such as carrying or moving large items. It is important to consider space provision and the form of access, both within and between storeys and particular elements of a building that may otherwise make use of a building difficult for many people. All those involved in the design of buildings should also be aware of their responsibilities under the Disability Discrimination Act, further details of which can be found in clause 4.0.1. Whilst the guidance to this standard reflects general good practice, certain issues remain outwith the scope of the building regulations. There are numerous publications offering additional guidance on accessibility and inclusive design, including BS 8300: 2009 – ‘Design of buildings and their approaches to meet the needs of disabled people – code of practice’;
Transcript of REQUEST FOR CONSIDERATION OF ALTERNATIVE MEANS …
REQUEST FOR CONSIDERATION OF ALTERNATIVE MEANS OF COMPLIANCE BY EVDAS ON
BEHALF OF CORAL RACING LTD 24.07.2015
RELEVANT GUIDANCE CLAUSE 4.2.10 Fixed counter installations at service points ALTERNATIVE MEANS OF COMPLIANCE PROPOSALS Mandatory standard and Handbook clause for which alternative compliance is proposed. The Building (Scotland) Regulations 2013 NON-DOMESTIC HANDBOOK (Extracts) Section 4 – Safety 4.0.1 Accessibility: Buildings should be designed to address safety and the welfare and convenience of building users. An inclusive environment is one within which everyone, regardless of age, disability or circumstance, can make use of facilities safely, conveniently and without assistance to the best of their ability. In this respect, other legislation also has a bearing on access in buildings. 4.0.2 Aims The intention of this section is to give recommendations for the design of buildings that will ensure access and usability and reduce the risk of accident. The standards within this section:
• Ensure accessibility to and within buildings and that areas presenting risk through access are correctly guarded
Standard 4.2 mandatory Every building must be designed and constructed in such a way that:
(a) In non-domestic buildings, safe, unassisted and convenient means of access is provided throughout the building;
4.2.0 Introduction Circulation areas within a building should allow occupants to move around freely and without difficulty, to the best of their ability. Lack of space can make movement around a building difficult for many people and hamper activities such as carrying or moving large items. It is important to consider space provision and the form of access, both within and between storeys and particular elements of a building that may otherwise make use of a building difficult for many people. All those involved in the design of buildings should also be aware of their responsibilities under the Disability Discrimination Act, further details of which can be found in clause 4.0.1. Whilst the guidance to this standard reflects general good practice, certain issues remain outwith the scope of the building regulations. There are numerous publications offering additional guidance on accessibility and inclusive design, including BS 8300: 2009 – ‘Design of buildings and their approaches to meet the needs of disabled people – code of practice’;
4.2.10 Fixed counter installations at service points Fixed counter installations such as a reception desk or a serving counter in a bar or restaurant should be accessible to a person who is standing, regardless of stature, or seated in a wheelchair. To allow this, surfaces should be provided at two levels. For standing users, this should be within a range of 950 mm to 1.1m in height. For seated users, this should be approximately 750 mm above floor level, with a knee recess below of at least 500 mm deep and at least 700 mm high and a clear manoeuvring space in front of the surface of at least 1.2 m deep. The knee recess is particularly important where activities such as writing may take place, such as at a bank counter. Where depth of the surface will permit, the knee recess should be provided to both sides of the counter. Where only one such counter is proposed a portion of the surface, not less than 900 mm wide or, where practical in larger installations, 1.5 m wide, should be installed at lower height. Where a number of similar counters are proposed, at least one counter should be installed at the lower height. ALTERNATIVE PROPOSALS AND JUSTIFICATION Variation 1
Omission of dedicated disabled service point in favour of managed open counter approach. It is considered that the guidance included within clause 4.2.10 to provide a portion of fixed counter with a low-level counter top and space for a wheelchair user to place their knees under is not essential to facilitating service from a counter to a bookmaker. The alternative approach for the counter design is based upon:
(A) The availability of low-level tables for writing out a traditional betting slip and the availability of more modern computerised devices to facilitate other forms of betting.
(B) Access for traditional cash betting being from an 800mm wide fully open portion of counter for wheelchair users with adequate manoeuvring space adjacent the open section.
(C) Management procedure encouraging assistance to all customers throughout the customer area with modern betting devices.
The main purpose of the counter installation is to receive betting slips, take cash and pay out winnings. The process of writing out a traditional bet is such that it is highly unlikely that a customer would write out a betting slip at the service counter, a common misconception of those who do not visit betting establishments. Traditionally the process involves copying and collating information from the newspaper displays and television screens within the customer area, and more recently from computerised touch screen terminals, before taking your bet to a cashier. Another important factor is that the act of placing a bet is often considered very private and studies have shown that customers prefer to partake discreetly. This is becoming more apparent in the newest shops where zoning has become an important part of shop design and layout. For customers using wheelchairs, at least one low level table will be provided within the customer area for the purpose of writing out a traditional betting slip.
To place a cash bet at the counter, a customer using a wheelchair can approach a member of staff in the customer area or approach the open side of the service counter and place their ready written bet. The counter should be designed so that a wheelchair user can approach front on or from the side wherever possible. It is considered that the alternative approach offers no restrictions on disabled people or wheelchair users in being able to carry out all forms of betting offered within the shop. It could also be argued that this approach offers less restriction to all customers than a fully compliant, dedicated disabled service point. Variation 2 Relaxation of 1100mm maximum counter height for standing users to 1200mm. It is considered that a fixed counter top height of 1200mm, 100mm above the guidance included within clause 4.2.10 stating recommended maximum 1100mm counter height for fixed counter installations, does not impact in the facilitation of its purpose of handing over slips and the giving/receiving of cash. Justification of alternative approach The counter is designed to incorporate all the systems necessary in operation of the shop within reach of two members of staff at one time, to facilitate give/take slips/cash from customers without having to overstretch, and to achieve a level of safety & security between staff and customer. A 1200mm high counter is deemed acceptable under current legislation in England and Wales and has been in use, without any reported problems from staff or customers alike for well over a decade. 1100mm high versions of counters have been installed in a number of shops in Scotland at the request of individual local authority building control departments designed under Corals 2006 standard specification document and an 1100mm counter was trialled during the development of Corals new 2015 specification in England, and in both instances, these counters gave rise to complaints of discomfort by shop staff.
We conclude that a better overall design can be achieved (considering all required tasks) incorporating a 1200mm counter top. The slightly elevated height also reduces risk of physical confrontation between customers and staff and affords an extra level of security preventing or discouraging customers reaching over the counter. Most Scottish local authorities already operate a relaxed approach to counter heights in betting shops conceding that additional consideration is required. Alternative counter design proposal So as to satisfy the relevant requirement, 4.2.10, it is proposed to utilise an open counter design along with a managed approach to provide assistance when needed. This is not discriminatory, as shop will be encouraged to circulate through the customer area and interact with all customers. Overall counter height – 1200mm
Justification: In the interests of the safety & welfare of the staff, the counter will be slightly modified to create a better working environment without hindering it’s use from customer perspective.
Accessible Counter height – N/A Counter depth – N/A
Accessible Counter width – The open portion of the counter have a minimum 800mm wide.
Justification: The service counter is to be approached from the side the need for an available width of 900mm is not necessary in order to facilitate access to the service, being the delivery/receipt of cash/slips.
Circulation space - 1200mm (1500mm)
Justification: Sufficient circulation space to the front of the open portion of the counter is provided to ensure a minimum of 1200mm (1500mm where space permits).
In addition to the above, the new counter design has an inherent amount of flexibility. The counter is essentially just plugged into a floor socket providing power and data meaning the position of the counter can be adjusted, within reason, should any issues occur. Note that the width of the open counter section shown in the standard specification extract is 750mm. This is a compliant width in England and will be increased to 800mm for installations in Scotland.
25mm End Slab Foiled InNEY Lucida Gloss White FoilTo The Internal & TexturedWhite Melamine To TheExternal
12mm Joining End Foiled In NEY LucidaGloss White Foil To The Internal &Textured White Melamine To TheExternal
Top Worktop Foiled InNEY Lucida Gloss White Foil
Lower Worktop Foiled In Textured White
310765
310
768
300R760
R460
3107652200
25mm End Slab Foiled In NEYLucida Gloss White Foil To TheInternal &Matt White Melamine To TheExternal
12mm Joining End Foiled In NEYLucida Gloss White Foil To The Internal &Textured White Melamine To The External
Lower Worktop Foiled In Textured White
External Face Of The Curved Back PanelFoiled In NEY Lucida Gloss White & TheInternal Face Foiled In Textured White
60Ø Chrome Support Legs
R5
1225
10
455 310
463
310
12
R5
R755
25
568
2200
10
1818
R755
R5
310 455
12
12
12mm Joining End Foiled In NEYLucida Gloss White Foil To The Internal &Textured White Melamine To The External
1200
200
12
310300
2575 463
568 25
18
855
Lower Worktop Foiled In TexturedWhite
Top Worktop Foiled In NEY Lucida Gloss White Foil
12mm Joining Ends Foiled In NEY Lucida Gloss WhiteFoil To The Internal &Textured White Melamine ToThe External
60Ø Chrome Support Leg
Top Worktop Foiled In NEYLucida Gloss White Foil
12mm Joining Ends Foiled In NEYLucida Gloss White Foil To The Internal& Textured White Melamine To TheExternal
Back Panel Foiled In NEY Lucida GlossWhite Foil To The External & TexturedWhite Melamine To The Internal
200mm Plinth Line Laminated InBrushed Aluminium Lamiate
22002175
765 765310 310
12
Plan Section of Counter
Plan of Counter
Front Elevation
Section Thro' A-A
Section Thro' B-B
A
AB
B
310
1175
25
455739
880
855
60Ø Chrome Support Leg
Top Worktop Foiled In NEY Lucida GlossWhite Foil
External Face Of The Curved Back PanelFoiled In NEY Lucida Gloss White & TheInternal Face Foiled In Textured White
1nr. Piano Hinge - Polished Chrome finish
150010
00
1nr. Spring Door Closer - Polished Chrome - Code584585. Supplied by Ironmongerydirect.co.uk
750 CLEAR Decorative straight satin aluminium finishsliding bolt Bolt
2Nr. 30 x 850mm Clapping Lat Foiled In NEY LucidaGloss White Foil (size could differ on each site)
General Notes:
Counters and rear portico lobby wall to be set out at 45° where shops are sufficiently wideenough
Where shops are not wide enough it is acceptable for counters to be angled to suit or inextremely narrow shops a straight counter may be considered
Line of stud wall
150
850 X 785 x 30mm self closing Gate FoiledIn NEY Lucida Gloss White Foil
850
100
150 x 25mm square edge profile whitefoil wrapped Skirting
Typical Customer Counter & Gate
150 x 50mm white single section uPVC surfacemounted Power and Data trunking by shopfitter
175 x 50mm white single section uPVC surfacemounted Power and Data trunking by shopfitter
Cash Drawer
3nr. 80mm dia service holes cut intolower worktop for all cabling from theabove positioned equipment
Lower Worktop Foiled In Textured White
4580
850 X 785 x 30mm self closing Gate Foiled InNEY Lucida Gloss White Foil (size could differon each site)
Blue continuous non waterproof LED Strip 5050 fixedto underside of counter top. Supplied by V-TAC
Counter securing brackets to be fitted tocounter and floor substrate typically30x30mm steel brackets or similar all paintedblack
FixingBracket
FixingBracket
FixingBracket
FixingBracket
Coral Racing Ltd, One Stratford Place,
STANDARD DETAILS
Montfichet Road, London E20 1EJ
DWG NO. DATE
TITLE
A3
36 1:25
Standard Service Counter
310
765
310
768
765
300
2200765
1100
21752200 765
310310
Plan Section of Counter
Plan of Counter
Rear Elevation Note: Default installation positions for the 2nr. cash drawers will be to the right hand side of each till
1 - BIDS Monitor 22" LCD TV2 - 2x EPOS Till3 - Football & Jackpot Slip Scanner4 - Key Pad for BIDS Monitor5 - Receipt Printer: Football/ Jackpot & Coral Numbers6 - PC Scanner (Scratch Cards)7 - Hand Held Debit Card Swipe Scanner8 - PC - Monitor, keyboard & mouse9 - Coral Connect Keypad10- Epson Monitor
Typical Rear Customer Counter Equipment Layout
SAFE
150 x 50mm white single sectionuPVC surface mounted Power
and Data trunking by shopfitter
11429 108765243 12
13
1
Lower worktop centralsupport leg
Lower worktop
14 14
Top worktop
Approximate positions for 80mm diaservice holes cut into lower worktopfor all cabling from the abovepositioned equipment
SAFE
Line of white PVC trunking for Power andData sockets
13A Switched Fused Spur forcounter fascia concealedBlue LED Rope Light
15 1617 18 19
85mm deep cable tray fixedback to inside face of counter
11 - BIDS Monitor/ CCTV Monitor12 - Scratch Card Storage Box13 - Safe14 - Cash Drawer15 - 2 Way Double Data Network Outlet16 - 4 Way Quad Data Network Outlet17 - Single Switched Socket Outlet18 - Double Switched Socket Outlet19 - 13A Switched Fused Spur
1
3 24 5 6 78 9 10 24 11 12
13
14 141518 1716 19
Coral Racing Ltd, One Stratford Place,
STANDARD DETAILS
Montfichet Road, London E20 1EJ
DWG NO. DATE
TITLE
A3
38 1:25
Service Counter Typical Equipment Layout
SERVICE COUNTER SERVICE COUNTER
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