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Report Regional-Exchange Programme on Urban Sanitation and Waste Management Solutions for the Himalayan Region Shimla, 4th-8th March 2013

Transcript of Report - re.urban-industrial.inre.urban-industrial.in/live/hrdpmp/hrdpmaster/igep/...selected local...

  • Report

    Regional-Exchange Programme on

    Urban Sanitation and Waste Management Solutions for the Himalayan Region

    Shimla, 4th-8th March 2013

  • Report: Regional-Exchange Programme “Urban Sanitation and Waste Management Solutions for the Himalayan Region” ___________________________________________________________________________________________________________________________________________________________

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    Acknowledgements:

    Implementing Agency:

    Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH Indo-German Environment Partnership (IGEP) Support to the National Urban Sanitation Policy (SNUSP) B-5/2, Second Floor, Safdarjung Enclave, New Delhi- 110029

    Report prepared by:

    Adelphi consult GmbH

    Caspar-Theyss-Strasse 14a

    10193 Berlin

    Germany

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    Content

    Introduction to the Regional-Exchange Programme ........................................... 3

    Objective and Organisation of the regional exchange programme ..................... 4

    Regional exchange programme materials ........................................................... 4

    Regional exchange programme summary ........................................................... 7

    Participants Feedback ...................................................................................... 19

    Evaluation Results ............................................................................................ 20

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    Introduction to the Regional-Exchange Programme

    The Indian city of Shimla lies within the same geo-climatic region of the Himalayas as the hill-towns of Nepal. GIZ, through its programmes “ Support to the National Urban Sanitation Policy (SNUSP)” and its “Indo-German Environment Partnership Programme (IGEP)1 is supporting Municipal Cooperation Shimla (MCS) in developing and improving its situation in regards to sanitation and municipal solid waste. At the same time, six Nepali towns participate in the UGDP2 -Emerging Town Project receiving support from the GIZ-SUNAG3 Programme for further developing their capacities and managing their urban areas. UGDP provides funding to improve municipal infrastructure and service delivery and hence enables the municipality to invest in water supply, sanitation and solid waste management.

    As a significant milestone in its sanitation planning, MCS has developed a City Sanitation Plan (CSP) as per the National Urban Sanitation Policy of Government of India (GoI) which is currently step wise implemented4. The CSP includes various short-, medium and long term measures with regard to choice of technologies, governance like O&M requirements and financial sustainability, participation and awareness rising.

    On the technology side Shimla has already installed several waste water treatment plants and is now also setting up decentralized wastewater treatment facilities in suitable areas in order to arrive at a cost effective and feasible solution for the whole city. At the same time improvements and rehabilitation of the existing sewerage system are being planned. In the area of improving the Municipal Solid Waste Management (SWM), a solid waste processing plant will be commissioned soon. Efforts are made to cover the entire city with a door to door solid waste collection system within the next months. A scientifically engineered MSW landfill for Shimla has been tendered at the moment. Moreover, and exceptional also for the national context of India, an SWM strategy for the State of Himachal Pradesh is drafted as part of a larger State Sanitation Strategy, which is also under way.

    1 GIZ provides technical support through its programmes “Support to the National Urban Sanitation

    Policy (SNUSP)” and its “Indo-German Environment Partnership Programme (IGEP)” to the Ministry of Urban Development (MoUD); Ministry of Environment & Forest (MoEF) and the Ministry of Housing and Urban Poverty Alleviation (MoHUPA), Government of India and has taken proactive measures for developing CSPs in six Indian cities under GIZ-SNUSP. GIZ-IGEP is providing technical assistance to selected local bodies including the Municipal Corporation of Shimla (MC Shimla) for its municipal solid waste management. 2 The Urban Governance and Development Project, UGDP, is a World Bank and GIZ supported

    programme aiming to improve delivery and sustainable provision of basic services and priority infrastructures in six participating municipalities. The Project Coordination Office, PCO, is established at the Department of Urban Development and Building Construction, DUDBC, which belongs to the Ministry for Urban Development. 3 GIZ supported Subnational Governance Programme, i. e. SUNAG’s main objective at the municipal

    level is to enable the municipalities to initiate and manage sustainable urban development with the participation of the local population. This includes the areas of financial management, urban hygiene and environment education, as well as urban planning, organizational development and social inclusion. Moreover GIZ contributed in the past to policy reforms in the urban sector at central government levels, closely linked to the Ministry of Local Development and the DUDBC. 4 Further information on Shimla’s initiatives can be found here:

    http://shimlamc.gov.in/file.axd?file=2011%2F10%2FR-SSRFinal-110517.pdf

    http://shimlamc.gov.in/file.axd?file=2011%2F10%2FR-SSRFinal-110517.pdf

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    These approaches and practices shall form the basis for learning and discussing the specific requirements of urban sanitation and other crucial urban services in the Himalayan Region. Given the advanced development in Shimla and the urgent need for the UGDP-supported towns to plan their interventions the time is right for organizing a regional exchange. Crucial lessons can be learnt in terms of appropriate, adopted solutions for water supply, wastewater treatment and solid waste. On the other hand, the municipality of Shimla and other involved stakeholders can use this opportunity to critically review their progress and wrap up the lessons learnt when presenting their achievements.

    The objective of the programme is to enhance local capacities in the Himalayan Region of India and Nepal to find adequate solutions for the management and treatment of wastewater and solid waste.

    Objective and Organisation of the regional exchange programme

    The regional exchange programme aimed at facilitating a regional knowledge exchange between Nepal and India regarding urban sanitation and solid waste management. The programme thereby aims at the following:

    Enable participants to understand the solid waste management system in India and the specific initiatives undertaken by Shimla to improve the system at city level.

    Enable participants to identify the important technical, contractual and financial parameters in order to successfully operationalize and implement the system at the ground/ municipal level.

    Make participants acquainted with the various initiatives with respect to Sanitation conducted in Shimla municipality, such as National Urban Sanitation Plan (NUSP) of the Government of India, the City Sanitation Plan for Shimla, National School Sanitation Initiative, RAY and the status quo of the State Sanitation Strategy of Himachal Pradesh.

    Demonstrate the implementation of the developments and interventions on the ground mentioned above, especially with respect to SWM and Sanitation.

    Make participants acquainted with Eco-Profit initiatives of GIZ and UNIDO and its practical implementation in hotels in Shimla

    Regional exchange programme materials

    A pen drive including all the presentations, useful background papers and the tour pictures were handed out to the participants at the end of the regional exchange programme.

    List of participants in the training programme

    Mr/Ms/Mrs Name Surname Institution Position

    Ms. Shushila Acharya Ministry of Finance, Nepal

    Section Officer

    Mr. Praveen Aggarwal Assistant Engineer, WS&SD

    Mr. Prashant Alur Gesellschaft für Internationale Zusammenarbeit GmbH (GIZ)

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    Mr. Anish Sood Director

    Mr. L.R. Bhardwaj Consultant, WS&SD

    Mr. S. Bhardwaj SEHB Society

    Dr. Omesh Bharti Municipal Corporation Shimla (MCS)

    Health Officer

    Mr. P.S. Chaudhary UD Department EO-Solan

    Mr. Rajender Chauhan UD Department

    Mr. Sanjay Chauhan MC Shimla Honorable Mayor

    Mr. Arjun Kumar Dahal Itahari Municipality, Nepal

    Engineer

    Mrs. Shweta Dua GIZ

    Dr. Regina Dube GIZ

    Mr. Trilochan Giri Engineer, Nepal Engineer

    Mr. Sanjay Gupta Executive Engineer, B&R

    Mr. Vijay Gupta Municipal Engineer, WS&SD

    Mr. Arun Kumar Jha Ministry of Urban Development, Nepal

    Engineer

    Mr. Naresh Kashyap

    Mr. Rajesh Kashyap MC Shimla Assistant Engineer, WS&SD

    Mr. Ahmad Khalid Adelphi

    Mr. Naryan Khatiwoda Ministry of Urban Development, Nepal

    Section Officer

    Mr. Arjun Koirala GFA Consulting Group, Nepal

    Advisor

    Mr. Jaganath Koirala Lekhnath Municipality, Nepal

    Engineer

    Mr. Kamal Prasad Koirala Mechinagar Municipality, Nepal

    Engineer

    Mr. Ram Sharan Maharjan Solid Waste Management Technical Support Center, Nepal

    Engineer

    Mrs. Vaishali Nandan GIZ

    Mr. Naresh SEHB Society

    Mr. Deva Singh Negi UD Department Addl Director

    Mr. S.S. Negi UD Department EO-Sirmour

    Mr. Daya Ram Pandey Department of Urban Development and Building Construction, Nepal

    Engineer

    Mr. Arne Panesar GIZ

    Mr. Tikender S. Panwar MC Shimla Honorable Deputy Mayor

    Mr. Deep Pathak

    Mr. Tilak Poudel Ministry of Federal Affairs and Local Development, Nepal

    Under Secretary

    Mr. Rajendra Pradhananga GIZ/ SUNAG, Nepal Senior Program Officer

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    Mr. K.P. Pravinjith Paradigm Environmental Services

    Mr. Dron Pun TDF Manager

    Mr. Sanjeev Ranjan GIZ

    Ms. Julia Rohe adelphi

    Ms. Sanchita Deb Roy GIZ

    Mr. Manohar Lal Shakya Tansen Municipality Engineer

    Mr. Lalit Sharma GIZ

    Mr. P.C. Sharma UD Department EO-Bilaspur

    Mr. Mingma Dorgi Sherpa Dhankuta Municipality, Nepal

    Engineer

    Mr. Amarjeet Singh MC Shimla Commissioner

    Dr. D.P. Singh MC Shimla Project Coordinator

    Mr. Preet Mohinder

    Singh IPH Department

    Mr. Sudhakar Sinha

    Mr. Sanjay Sood IFS Member Secretary, HPPCB

    Mr. Vibhor Sood GIZ-Environmental Cell, MC Shimla

    Dr. Suresh Strii Department of Environment

    Mr. B.S. Thakur UD Department

    Mr. Mohinder Thakur UD Department EO-Manali

    Mr. Naresh Thakur MC Shimla Assistant Commissioner

    Mr. Purusottam Prasad

    Tiwari Ministry of Urban Development, Nepal

    Under Secretary

    Mr. Suresh Kumar Wagle Department of Urban Development and Building Construction, Nepal

    Engineer

    Mr. Dirk Walther GIZ

    Mr. Jitendra Yadav GIZ

    Mr. Promodh Zinta

    Ms. Ritu Gupta Shimla Public School

    Principal

    Ms. Srividya Satish Eco San Foundation Executive Director

    Mr Anoop Singh Rana GIS Specialist

    Mr. Naresh Kashyap Municipal Corporation Shimla

    MIS Specialist

    Ms. Poonam Bhardwaj Divya Himachal Reporter

    Ms. Archna Phull Daily Post Bureau Chief

    Mr. Tikender Panwar

    Mr. Rajnish Brar MC Shimla Sanity Inspecter

    Mr. LR Verma MC Shimla Sanity Inspecter

    Mr. Kishore Chand MC Shimla Sanity Inspecter

    Mr. Ram Singh CSI

    Mr. Sohan Lal Thakur SI

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    Mr. Pravinjith KP Paradigm Environmental Services

    Chairman

    Major Narender Pal Hanjer Biotech Pvt. Ltd.

    Head Business

    Mr. Trilokinath SI

    Mr. PS Chaudhary MC Shimla

    Ms. Bharti MC Shimla SSRY Secretary

    Mr. Rajesh Kashyap MC Shimla AE

    Mr. Ankur Kashyap MC Shimla Comp. Asst

    Mr. MS Jamwal MC Shimla J.E.

    Mr. Virender Manda MC Shimla J.E.

    Mr. Dhawal Patil ESF Program Manager

    Mr. Dev Pathak RAY

    Mr. Rajender Chauhan Department of Urban

    SA

    Mr. Pramod Kumar

    Zinta RAY Social Development Specialist

    Regional exchange programme summary

    Day 1:

    Sunday, 03.03.2013

    Arrival and transfer to hotel

    Welcome dinner

    Day 2:

    Monday, 04.03.2013

    Registration, welcoming and introduction to regional exchange programme

    Municipal Solid Waste Management

    10:00 - 11:45

    Inaugural session Introduction to the city and state characteristics Introduction on the GIZ project activities in Shimla Introduction of the regional exchange programme agenda Round of introduction

    The second day started in the hotel conference room with the registration process. The official part of the exchange programme was opened by an inaugural session with the participation of representatives from the organising parties (Municipal Corporation Shimla – MCS, Urban Development Department of Himachal Pradesh, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH as well as from the participating delegation from India and Nepal.

    Subsequently, MCS introduced projects undertaken in Shimla with regard to solid waste management and sanitation, followed by a presentation of GIZ project activities in Shimla by Dr. Regina Dube, Director of GIZ-SNUSP. The first morning session ended with an introduction into the agenda of the exchange programme by adelphi and a round of introduction.

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    Solid Waste Management – Introductory session

    12:15 – 13:15 Solid Waste Management in India Legal framework for SWM

    The second morning session included introductory presentations on Solid Waste Management, one of the focus topics of the exchange programme.

    Dr. Regina Dube, Director of GIZ-SNUSP and Mrs. Vaishali Nandan, Senior Advisor at GIZ-IGEP presented on the current situation and existing challenges of municipal SWM and the relevant legal framework to SWM in India.

    Initiatives for Solid Waste Management for Shimla City

    14.30 – 16.15 Collection & Transportation Processing & Disposal

    The afternoon session focused in more detail on the SWM initiatives undertaken in Shimla. Dr. D. P. Singh, Project Engineer at MCS introduced the specifics of solid waste generation in Shimla, its characteristics and the current SWM practices at Shimla municipality. In his presentation he gave an overview on specific challenges of SWM in the city of Shimla, including heavy snow fall in winter or the creation of adequate land fill sites in hilly territory also relevant to other parts of the Himalaya region.

    The second presentation held by Mr. Pal, representative of Hanjer Biotech Energies, concentrated on the company’s technologies for SWM and specifically on waste processing plants and integrated compost production.

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    16:15 -18:00 Guided City Tour

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    Day 3:

    Tuesday, 05.03.2013

    Municipal Solid Waste Management

    08:30 – 10:00 Site visit: door-to-door garbage collection on ward-level in Shimla

    municipality

    The first site visit aimed at demonstrated the door-to-door garbage collection at ward level in Shimla municipality. Participants had the chance to see the respective vehicle collecting the garbage and the process of collection at household-level. As the newly established waste processing plant is not yet fully commissioned, the garbage is not segregated at source at this stage. This excludes materials like glass, paper, metals and plastic which households or the waste collectors sell for cash directly. Waste segregation at source in the form of door-to-door garbage collection is planned to be realized in the near future.

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    10:00 – 12.30 Site visit: Hanjer processing plant and proposed landfill site

    The destination of the second site visit was the newly established Hanjer waste processing plant in Shimla. The plan is currently in the process of being commissioned and is therefore only processing small quantities of waste for trial purposes. Besides segregation of waste and its processing, the plant includes a production site for organic compost and Refuse Derived Fuel (RDF).

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    Solid Waste Management – implementation issues

    13.30 – 15.45 Financial sustainability for MSWM Technical approach to proposed landfill site Contract management for MSWM

    The afternoon session aimed at deepening the participants understanding of the implementation aspects of Municipal Solid Waste Management (MSWM). Dr. Regina Dube gave an input on the specific requirements to achieve financial sustainability of MSWM. She thereby presented a case study for the Municipal Corporation of Tirupati in order to reach a set of recommendations to ensure financial sustainability.

    Following this, Mr. Pravinjith K.P. from Paradigm Environmental Strategies presented on the technical approach to the proposed landfill site next to Hanjer processing plant. The process of establishing the landfill site resulted difficult as it was difficult to gather the necessary experience regarding the technical set-up in hilly territory.

    Mr. Pravinjith K.P. also presented on contract management aspects for MSWM referring to the key clauses and their specific requirements.

    Awareness generation on MSWM

    16.00 – 16.30 IEC (Information, education, communication) strategies for awareness generation

    The third day ended with a presentation by Mr. Vibhor Sood, GIZ Consultant to the Environmental Cell in MCS on strategies for awareness generation on MSWM. Several initiatives have been undertaken by Municipal Corporation Shimla to raise the awareness of the public in this regard, including the distribution of brochures and leaflets, the advertisement in local media or the display of tableaus and screens at public places.

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    Day 4:

    Wednesday, 06.03.2013

    Introduction to urban sanitation strategies and plans

    10:00-11:30 Introduction to National Urban Sanitation Plan (NUSP) Introduction to City Sanitation Plan- Shimla Introduction to State Sanitation Strategy (under development)

    Whereas day 2 and 3 had focused on the topic of Solid Waste Management, the focus of the subsequent days was on urban sanitation issues. The first sessions in the morning of day 4 introduced the different strategies and plans on national, state and local level. Mr. Dirk Walther, Senior Advisor at GIZ-SNUSP introduced the National Urban Sanitation Plan (SNUSP) as India’s Roadmap towards sustainable sanitation and the GIZ support in this regard. He furthermore presented on the State Sanitation Strategy, being a mandate for all states in India according to the NUSP.

    Following this overview on the higher-level policy framework on sanitation in India, Mr. Rajesh Kashyap, Assistant Engineer at MC Shimla, introduced the City Sanitation Plan developed for Municipal Corporation Shimla.

    Site visits on sanitation technology

    11:45 -19:00 Site visit: Decentralised Waste Water Treatment System, Shimla Site visit: Pumping Station and Waste Water Treatment Plant, Gumma

    Following the input presentations on sanitation in the morning of day 4, two site visits were conducted to a Decentralised Waste Water Treatment System (DEWATS) in Shimla as well as to a water pumping station and waste water treatment plant in the municipality of Gumma.

    DEWATS site visit:

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    Site visit: Pumping Station and WTP, Gumma:

    Day 5:

    Thursday, 07.03.2013

    Service level benchmarks and sanitation in schools and slum areas

    10:00 – 13:00

    Introduction to Service Level Benchmarks and Indicators National School Sanitation Initiative & Principles of School Action Plan Improvement in School Sanitation & Hygiene: Sharing of experiences Environmental improvements in slums in Hilly areas (RAY)

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    In the morning of the fifth day of the exchange programme, Sanjeev Ranjan, GIZ Consultant at the Environmental Cell in MoUD introduced Service Level Benchmarks and Indicators important to ensure service delivery.

    His presentation was followed by three inputs on national school sanitation initiatives undertaken in Shimla by Sanchita Deb Roy, Junior Advisor at GIZ-SNUSP as well as by two representatives of Eco San Foundation and Ritu Gupta, school teacher from Lower Kaitu, Shimla municipality.

    The morning session was concluded by an input on the environmental improvements realized for slum areas in Shimla that also served as an introduction to the site visit in the afternoon.

    Site visits to slum area and sewage treatment plant

    14:00 -18:00 Site visit: Krishna Nagar Slum Area Site visit: Sewage Treatment Plant, Malyana

    Post lunch, participants had the opportunity to visit the Krishna Nagar Slum Area to observe the improvements in sanitation infrastructure realised there.

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    As the last site visit of the exchange programme, participants visited the sewage treatment plant in Malyana.

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    Visit of Governor House, Raj Bhavan Building

    At the end of day 5, the opportunity came up to visit the Governor house, known as Raj Bhavan Building (Barnes Court), a historical building constructed by the British in the 18th century and today registered office of the governor of Himachal Pradesh.

    Day 6:

    Friday, 08.03.2013

    Ecoprofit Project for Hotels

    Lessons Learned, Feedback and Evaluation of the Programme

    Visit of India Institute of Advance Studies

    09:00 – 13:00 Ecoprofit Project for Hotels Reflection on lessons learned Wrap-up and evaluation of the regional exchange programme

    The last input session in the frame of the exchange programme focused on Ecoprofit Project for the hotel industry, presented by Mr. Lalit Sharma, Advisor at GIZ-IGEP.

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    Subsequently, participants were requested to collect their lessons learned from the inputs and site visits and to give their feedback on the presented contents and organization of the programme. For the written evaluation, participants filled in a questionnaire.

    As a final sightseeing event, participants visited the India Institute of Advance Studies.

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    Participants Feedback In general, the participants gave very positive feedback, both in the oral as well as the written evaluation. Some of the relevant conclusions and also some hints for further improvements were the following:

    - The Nepali delegation would have wanted to have the opportunity to also present on their country situation and experience with regard to sanitation and solid waste in the beginning of the programme;

    - In general, participants would like to have less input and more time for reflections in between the sessions;

    - The time available for the site visits in some cases was considered as too short; participants especially wish for more time for comprehensive explanations at sites;

    - Some lectures were considered as too long; in order to ensure attention and motivation, energizers should be conducted in between and the programme should be conducted in a more interactive way;

    - Time for a recap of the previous training days was lacking; - The training materials, including brochures and presentations should be provided in

    advance in order for the participants to get acquainted with the material before travelling to the programme site

    - Participants would have liked to also visit a biodegradable treatment plan (Hanjer plant was perceived as very advanced for the current situation in Nepal)

    - Some of the travel periods to the site visits were too long from the point of view of the participants, the bus drive should be used for explanations on the respective site;

    - Participants would have liked to have experts from other countries in the Himalyan region included in the programme to share experiences;

    - Site visits to other cities than Shimla should also be included; - Information on how the cooperation between MC Shimla and other stakeholder

    organisations is organised should be included;

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    - The topic “waste to energy” should be included.

    Evaluation Results To get a more detailed overview of the results of the written feedback, the most relevant outcomes will be presented. Some other personal remarks and answers to open questions will also be shown. Related to the content relevance and transfer possibilities, the following results were obtained:

    TD: Totally Disagree TA: Totally Agree N/A: Not Applicable As it can be seen in the above charts, the relevance and content of the presentations fulfilled most of the expectations of the participants who considered the topics important and transcendent for their actual work. Also important to the participants is the fact that the information and knowledge gained can be implemented in other contexts and trespassed to other colleagues. Some of the answers to the open question if the participants have already concrete ideas on how to apply what they learned were the following: “Share the important lessons learnt from Shimla’s experiences with the municipalities, administrators and decisions makers in order to streamline the system.” “I will stress on the need of PPP”

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    TD 2 3 4 5 TA N/A

    The topics and content of the study are important for my work

    0

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    TD 2 3 4 5 TA N/A

    The content of the study tour successfully met my expectations

    0

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    TD 2 3 4 5 TA N/A

    I know how I can apply the course content in my work

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    TD 2 3 4 5 TA

    I can also make good use of what I have learnt in other contexts

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    “Door to door collection of garbage as source should be initiated […]” “I shall call a meeting of local waste committees who are involved in the collection of day to day garbage and try to improve the current system by bringing in the knowledge gained during the program.” “Initiate installation with municipal staff and local communities” “1st of all make the sanitation plan and approved by council; 2nd segregation of waste on household/source; 3rd only the non-decomposed waste is carrying to landfill site” “I am impressed by solid waste & management, segregation at sources itself would reduce the cost of processing. Survey -> calculations -> container distribution (basket) - > for segregate solid waste” “The entire collection to processing system has been in place and the citizens were being made aware on regular basis to provide the segregated waste.” Related to the working and learning methods, the following results were obtained.

    TD: Totally Disagree TA: Totally Agree N/A: Not Applicable It is important to note that the contents of the presentations were quiet well understood and clear throughout. There were few concerns amongst the participants regarding the

    0

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    TD 2 3 4 5 TA N/A

    The content and outcomes of the individual sessions were clear

    throughout

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    TD 2 3 4 5 TA N/A

    The material (e.g., presentation, case studies etc.) helped me to understand

    the content better.

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    TD 2 3 4 5 TA N/A

    The presentation and learning methods were appropriate to the tasks and

    suitably varied.

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    TD 2 3 4 5 TA N/A

    I could relate the case studies to the context of my own work and life

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    content and outcome of the learning methods. Regarding the question concerning the duration of the tour, 16 of the participants thought it was just right. 4 of the people had the impression that it had been too short. Few of the participants find the long travelling time during visits tiresome and hectic. Therefore it is expected that future tours will maintain the overall duration and plan visits to nearer sites. In this context it is also important to assess the opinion of participants regarding the quality of the speakers, and their impression towards the expertise of them in the field that they presented. The following results regarding the speakers were obtained:

    TD: Totally Disagree TA: Totally Agree N/A: Not Applicable

    The majority of the participants had the feeling that they had been dealing with speakers with sufficient expertise in their field and that the speakers had been able to respond to all questions. The achievement of objectives is one of the most important indicators of the success of this regional exchange programme. Thus, the overall impression and feeling of having understood solid waste management and urban sanitation related aspects, was assessed. For future development it is also important to know if delegates established contacts with the Indian experts, authorities and the private sector. The results regarding the achievement of objectives were as follows:

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    TD 2 3 4 5 TA N/A

    The speakers obviously had considerable expertise in their own

    field and were well prepared

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    TD 2 3 4 5 TA N/A

    The speakers could listen to the participants and answered their

    questions

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    TD 2 3 4 5 TA N/A

    The program enabled me to understand the solid waste management system in

    India and the specific initiatives undertaken by Shimla to improve the

    system at city level.

    0

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    TD 2 3 4 5 TA

    The program enabled me to identify the important technical, contractual and

    financial parameters in order to successfully operationalize and

    implement the system at the ground/ municipal level

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    TD: Totally Disagree TA: Totally Agree N/A: Not Applicable An important question was related to the overall competences or expertise that participants acquired in addition to the training course’s explicit outcomes. Some answers from participants are presented here: “1st Socio-economic status of Shimla; 2nd RAY including history of Shimla” “I am able to acquire knowledge about the plan & policies of solid waste management system of Shimla” “The importance of solar energy and its capturing for our daily use as well for NOT READABLE purpose” “More knowledge on sanitation” “Not only the technical, but also practical knowledge” “Thought in these seminars we discuss about the S.W.M. projects in India, Nepal, Bhutan and other programmes being implemented by discussions and it was a very fruitful workshop” “Outcomes & binding of seminar is most fruitful for me & my organization”

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    TD 2 3 4 5 TA N/A

    I learned about the various initiatives with respect to Sanitation. Namely the

    important features of the National Urban Sanitation Plan (NUSP) of the

    Government of India, the City Sanitation Plan for Shimla, National School Sanitation Initiative, RAY and

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    TD 2 3 4 5 TA

    The site visits related to various interventions mentioned above

    especially with respect to SWM and Sanitation were useful. I got to know

    about the various technical interventions/ developments on the …

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    TD 2 3 4 5 TA N/A

    I learnt about the Eco-Profit initiatives of GIZ and UNIDO and how it has been

    practically implemented in hotels in Shimla

  • Report: Regional-Exchange Programme “Urban Sanitation and Waste Management Solutions for the Himalayan Region”

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    24

    Last but not least the questionnaire asked if participants were satisfied with the overall organisation of the tour.

    The organisation of the regional exchange programme was highly satisfactory for most of the participants. Most of them were very pleased and satisfied including the accompanying programme, seminar room, and important information received. But, it was noticeable that some of the current participants were less satisfied over the content structure and the long journeys during the site visits.

    0

    5

    10

    15

    20

    How happy are your with the overall organisation of the study tour?