Report 1
148
INTRODUCTION
Transcript of Report 1
INTRODUCTION
Chapter 1
INTRODUCTION
Organization definitely is the backbone of the management and without its proper care at the
higher, middle and lower level of administration, it would be practically impossible for any
management to run the show smoothly. It is a means by which problems of the enterprise connected
with policies, operations and administrations can effectively be solved. Sound organization can
contribute greatly to continuity and success to the enterprise.
Management is one of the prominent professional courses in the Twentieth Century. When we
consider Management as a profession it is imperative that the product of the management education
would be a management professional. Management as a subject can be taught in the classroom, but
apart from the theoretical study the student also requires practical knowledge and experience, which
can be achieved only through continuous exposure. The purpose of including such an
Organizational Study in the management education is to satisfy this need. This gives students the
practical experience and knowledge about major functional areas in management, their working,
interlinking, inter departmental conflicts, etc.
All the students of MBA of the Mahatma Gandhi University on the completion of the First Year are
to take up a one month of ORGANIZATION STUDY in an organization of their choice. This study
is focused on principles, techniques and the strategies in use .i.e. to gain first hand information
about how an organization is being run.
To familiarize myself with the different Functional divisions, their coordination, control activities,
etc. of an organization I have chosen NITTA GELATIN INDIA LIMITED formerly known as
KCPL (Kerala Chemicals and Proteins Ltd), Panampilly Nagar, Ernakulam , for my Organizational
Study. NITTA GELATIN INDIA LIMITED (NGIL) is a multi product and multi location company
in the joint sector promoted by KERALA STATE INDUSTRIAL DEVELOPMENT
CORPORATION LIMITED (KSIDC), in collaboration, both technical and financial with NITTA
GELATIN Inc., Japan(NITTA) and MITSUBISHI CORPORATION, Japan(MITSUBISHI). It
enhances customer confidence through a better quality product and better public services.
1.1 OBJECTIVES
The study, inter-alia, focuses on the following:
To study organisational profile of Nitta Gelatins’ Ossein Division.
To understand the process of organising people and groups to carry out the set
plans.
To understand the pattern of departmentalisation existing in the organisation.
To study the organisational culture.
To perceive the ideas of corporate governance employed in the organisation.
1.2 SCOPE
This organizational study aims at generating a practical awareness of the functions and management
of the company NITTA GELATIN INDIA LIMITED. The study covers a general understanding of
the organization, its culture, departments, and its business activities.
1.3 METHODOLOGY
This part explains how various information about the organization were collected.
Primary Data: Primary data were acquired mainly through direct observation of various functions
in the organization and through interaction and communication with the concerned Department
Heads and officials of the organization
Secondary data: These were obtained from the official documents of the organization such as the
annual reports, records and other Department manuals. Good amount of information were obtained
also through the website of the company and other related sites.
1.4 WHY NITTA GELATIN INDIA LIMITED [NGIL]
NGIL is a fairly large organization having all functional departments that need to be studied
in this organization study.
NGIL is a company with a very stringent code of business ethics, both in paper and in
practice.
NGIL is a very successful Indo-Japanese industrial venture, having success stories
continuing in decades.
NGIL is managed by a professional team.
NGIL is exploring the possibilities of offering value added products to new markets and
new customers
NGIL has imbibed a Japanese Culture in all spheres of activities
NGIL keeps growing in most competitive gelatin market, as it continuously updates and responds to the changes in consumer preference.
INDUSTRY PROFILE
Chapter 2
INDUSTRY PROFILE
2.1 GELATIN
Gelatin is produced from Collagen which is a main protein found in animal skin and bones. The raw
materials are first carefully selected and refined and extracted. Gelatin is thus made up of extremely
pure protein. Gelatins are of three grades – (edible, pharmaceutical, and Photographic.)
2.1.1 GELATIN IN FOOD INDUSTRY
There are many versatile uses for gelatin in modern food production. The main reason for this is its
unique ability to react under heat. Gelatin melts at 37 degrees Celsius and becomes firm again when
it cools down. Its pleasant eating properties make it irreplaceable for the food sector.
Just by the way, gelatin is a source of high-quality protein, low in calories, free of cholesterol and
sugar and containing practically no fat. It is easy to digest and completely broken down by the
human organism. On top of that, gelatin has hardly any potential for causing allergies.
Many half-fats, low fat or light products would not be possible without gelatin. Whether half-fat
margarine or butter, low-fat pates or reduced-fat cheeses – gelatin is used everywhere. It is neutral
in taste, binds large quantities of water, forms gels and gives food that “great mouth feels”.
Sweets
Edible gelatin is indispensable for gummy bears, wine gums, jelly babies, chewy toffees,
marshmallows, marshmallow wafers, liquorices, chocolate marshmallows and many other
treats. It gives them elasticity, the right degree of chewiness and a long shelf life. For light-
as-air sweets, gelatin allows the foam to form and stabilizes it for the transport and storage
of the products.
Baked Goods
A gateau without gelatin? This is hard to imagine. Because gelatin stabilizes the butter
cream and cream filling, makes it easy to cut without collapsing and increases the shelf life.
Industrially manufactured gateaux can be frozen and defrosted without any problems –
thanks to powdered, leaf or instant gelatin.
Milk Products and Desserts
Dairy products are very popular. Gelatin plays an extremely important role in their
preparation and in the development of ever more new varieties. The right dose and the right
type of gelatin ensure creamy-light yogurts or more solid dairy products, such as curd
cheese and kefir. Whether firm or loose and light, gelatin gives creams and mousse desserts
the desired consistency and that pleasant mouth feel. Refreshingly fruity jellies are
transparent and “wobbly” thanks to gelatin.
Meat, Fish and Sausages
In pates and aspic, gelatin ensures a delicious appearance. Many salami or pepper sausage
varieties are protected from drying out with a protective coating of gelatin. In fish products,
gelatin is mainly used in the manufacture of jelly products. Here, gelatin protects against
light and oxygen as well as enhancing appearance. To increase protein enrichment in pates,
ready-meals and other delicacies, special gelatins are gaining in importance.
Drinks
Gelatin also enhances our drinking pleasure. Wines, juices, cider and, in some countries,
beer are subjected to a gelatin treatment to clarify them. In the process, gelatin reacts with
the tannins and bitter substances and absorbs cloudy elements that then sink to the bottom
and can be separated from the drink.
2.1.2 PHARMACEUTICAL GELATIN:
Gelatin is used in myriad ways in the pharmaceutical industry. It is used for the manufacture of
capsules, tablets, and prevents drugs being damaged by air and light. Due to its good compatibility
with human tissue, gelatin in sponge form is used to treat wounds and as a replacement for blood
plasma in solutions.
Capsules and Tablets
As a component of hard and soft capsules, gelatin protects the drugs against harmful
influences, such as light or oxygen. Soft capsules are mainly used for vitamins and food
supplements while hard capsules are mainly used for medicines. Gelatin helps to keep the
active pharmaceutical agents together reliably and for a long time. Thanks to careful
selection and dosage, even the release speed of active medical agents can be enhanced with
the use of capsules. Gelatin-coated tablets (caplets) are a new technological development.
The external coating with gelatin ensures that patients can swallow the caplets easily and
without any problems.
Vitamin Preparations
Using gelatin, very finely distributed vitamin A and E drops of oil can be converted into a
free-flowing powder that distributes well in watery solutions. Surrounding the vitamins with
gelatin protects the preparation against oxygen and light, and means that it can be kept for
longer periods. The surrounding is soluble in warm and cold liquids. Fizzy vitamin tablets
are just one example of this.
Gelatin Sponges
Gelatin sponges play an important role in dentistry and surgery. The blood-stanching
sponges are completely absorbed by the body’s own tissue while the wound is healing.
Plasma Expanders
In emergency medicine, plasma expanders (blood volume replacements) based on gelatin
are often used where a lot of blood has been lost in order to balance the patient’s blood
volume again quickly.
2.1.3 PHOTOGRAPHIC APPLICATIONS
Silver salt photographic materials consist of up to 15 layers containing gelatin that are coated onto
film or paper. Here gelatin acts as a binding agent for light-sensitive silver halides. Due to their
swelling properties, the developing agents can penetrate the layers and be removed again by
watering. Gelatin is an important component for this complex layer technique. It has the ability to
form a solution during heating that sets to a gel again on cooling down and can be kept after water
removal. Gelatin’s properties are needed to produce photographic materials such as amateur films,
color paper, graphic films and X-ray films, in industrial volumes. Gelatin is also indispensable for
digital photography. The ink-jet printer paper coated with gelatin guarantees brilliant colors and
clear shapes. This results in prints of the highest quality.
WORLD GELATIN PRODUCTION
REGION GELATIN Prodn in MT
Western Europe 1,22,000
Eastern Europe 6,800
North America 62,400
Latin America 53,500
Asia & Oceania 68,000
Other 2,300
TOTAL 3,15,000
2.2 MANUFACTURERS
Some of the manufacturers of gelatin around the world are as follows:
GME (Gelatin Manufacturers of Europe)
GMIA (Gelatin Manufacturers Institute of America, Inc).
SAGMA (South American Gelatin Manufacturing Association)
GMJ (Gelatin Manufacturers Association of Japan)
GMAP (Gelatin Manufacturers Association of Asia Pacific)
The main players in gelatin industry are:
GELITA AUSTRALIA PVT.LTD, AUSTRALIA & NZ.
EASTMAN GELATIN CORPORATION, USA.
ATLANTIC GELATIN/KRAFT FOODS GLOBAL INC, USA.
NITTA GELATIN, CANADA, INC
NITTA GELATIN INC, JAPAN.
GELCO, COLUMBIA.
GELTECH CO.LTD, KOREA
LEADING MANUFACTURERS OF GELATIN IN INDIA
MANUFACTURER LOCATION STATE CAPACITY PRODUCTION PDN. %
NGIL(earlier KCPL) Cochin Kerala 2700 2700 17
STERLING Baroda Gujarat 8000 6000 37
STERLING(earlier
Ralli)
Ooty Tamil nadu 2000 1800 11
RAYMON Baroda Gujarat 2000 1700 11
IGCL Vapi Gujarat 1500 1500 9
NARMADA Jabalpur M.P. 2200 1900 12
C.J. Bhopal M.P. 500 500 3
RAMA Chandigarh Haryana 2000 0 0
TOTAL 20900 16100 100
2.3 SHAPING THE PROSPECTS
Gelatin is a thoroughly natural product. This also explains the special responsibility of the GME member companies to protect human health, nature and environment. What makes more sense than to pursue new paths for improving the quality of life with gelatin?
Functional Food with Gelatin
Today’s consumers are more educated and better informed than ever. They have a strong desire
for healthy and natural foodstuffs. That is why functional food is fashionable. In addition to the
usual nutritional content, these foods have an additional benefit and ensure that the body
receives an optimum supply of vitamins, proteins or carbohydrates, for example. Key health
focuses include energy, bones and joints, intestinal relief and relaxation. New and innovative
functional food products can be created with gelatin. Foods with gelatin, whether sweet or
savoury, are an ideal source of protein. They contain the amino acids glycine and proline in high
concentrations, and thus have a positive influence on bones and joints. Gelatin is also free of fat
and carbohydrates. And more besides: gelatin strengthens the connective tissue, ensuring shiny
hair and fingernails. It also improves the hydration of the skin and improves the appearance of
wrinkles.
Gelatin in Stem Cell Therapy
The implantation of stem cells in the human body is an opportunity to remove the causes of
disease and to restore health. To breed stem cells, however, they always need a surface to which
they can adhere. Frequently, latex, polystyrene and even glass particles are used for this. The
stem cells are thus implanted together with the substrate. As these materials are not
biodegradable there may be undesirable side effects. Gelatin can also be used as an important
aid in the development of stem cell therapy. It is especially well suited to it because it is
excellently compatible and completely degradable in the body. This new method with gelatin is
considered to be major progress for stem cell therapy. There have already been initial successes
in treating Parkinson’s patients.
Building Renovation without Endangering Health
If asbestos is handled incorrectly the contamination of the air breathed in can rise to several
million carcinogenic fibres per cubic metre of air. When buildings contaminated by asbestos are
being renovated, the contaminated parts are sprayed with a gelatin solution. This creates an
elastic network. The asbestos fibres are not released when removed. The advantage of using
gelatin as a binding agent is that the bound asbestos mixture can be mixed with cement in a
subsequent process. So hard is the resultant block that the asbestos fibres remain permanently
bound and can be disposed of in landfill.
Fighting Oil Disasters
In the near future, gelatin could be of great help in a tanker accident where thousands of litres of
oil pollute the sea. Why? The basic principle is simple: oil and water don’t mix. By adding an
emulsifier, such as surfactants, we obtain a suspension of oil in water. As a result, little drops of
oil are formed that float in the water. The cold, aqueous phase is transformed into the jelly phase
by the addition of the aggregate gelatin. This results in systems that are stable, capable of being
cut and subsequently stored for a longer period of time. In the event of an oil tanker accident,
any oil spillage could be solidified and cut into pieces, hence warding off an environmental
disaster. So far, all of this has only been tested in closed systems. Forming such a reversible,
solid gel would be much more difficult on the high seas. But modern research into gelatin is
working on this problem, too.
COMPANY PROFILE
Chapter 3
COMPANY PROFILE
3.1 INTRODUCTION
NITTA GELATIN INDIA LIMITED
Formerly KERALA CHEMICALS & PROTEINS LIMITED
Registered Office
Post Box: 4262
50/1002 SBT Avenue
Panampilly Nagar
Cochin 682036
Kerala State, India.
Tel: 0484 2317805
Fax: 0484 2310568
Email: ro@ nittagelindia .com
Nitta Gelatin India Limited (NGIL), one of the most successful Indo-Japanese industrial ventures,
was incorporated in 1975 and started commercial production in 1979. NGIL is managed by a
professional team. The Managing Director is appointed by KSIDC and a whole time Technical
Director by NITTA. Through its collaborators NGIL has access to state of the art technology and
process inputs that help the company achieve its global vision.
Today NGIL is one of Kerala’s leading exports company, manufacturing Ossein, Gelatin, and Di
Calcium Phosphate. The company’s exceptional performance in the export sector has also earned it
a Registered Export House status.
3.2 IT’S VISION:
V I S I O N
To become a premier industry in India with a global perspective, world class standards of efficiency and professionalism and core institutional values.
Reach the position as the leader in Gelatin manufacture in India
Maximise shareholder value through high-sustained earnings-per-share.
Continue as an institution with a culture of mutual care and commitment, a satisfying work environment and continuous learning opportunities.
3.3 BRIEF SAGA OF THE COMPANY
The company was incorporated on 30th April 1975 and began the commercial production (Ossein)
on 1st October 1979 with full-fledged plant at Koratty, Ernakulam Dt., Kerala. The company
acquired its own building (Corporate Office) for administrative purposes in the year 1988 at
Panampilly nagar, Kochi. NGIL covered an important milestone, when it commenced the
production of Gelatin.
Gelatin Division at Kakkanad, Ernakulam Dt., Kerala started its commercial production on 8 th
March 1999. Through its collaborators NGIL has access to state-of-the-art technology and process
inputs that help the company achieve its global vision.
During 2005-2006 the have successfully faced two every important international regulatory
inspections conducted by USFDA and EDQM. The outcomes of these inspections have given a
further impetus to the further export business of NGIL.
The year 2005-2006 witnessed a further reduction of the Ossein exports to M/s Nitta Gelatin INC,
due to reduced demand of gelatin in the market. However the fact that NGI has already confirmed
an increased off take of Ossein during the current year, indicates the international Gelatin market is
on the recovery path.
3.4 MAJOR MILESTONES
1979 Started Comm. Production of Ossein
1996 Limed Ossein Plant Commissioned
1997 Formed Bamni Proteins Ltd. (a subsidiary company)
1999 Gelatin Plant Commissioned
1999 ISO 9002 Certification
2002 EDQM Certificate of Suitability
2004 Capacity expansion at Gelatin Plant
2007 Further capacity expansion at Gelatin Plant
2008 Further capacity expansion at Gelatin Plant
3.5 IMPORTANT QUALITY CERTIFICATIONS:
ISO 9001-2000 Ossein Division, Gelatin Division
And Bamni Proteins Ltd.
HACCP Gelatin Division & Ossein
Division
EDQM Ossein &Gelatin Division
Drug Manufacturing License Gelatin Division
WHO-GMP Ossein, Gelatin & Bamni Division
USFDA Gelatin Division
IFANCA &MUI Halal Gelatin Division
KOSHER Gelatin division
Completed European Union Certification Procedures for Gelatin Division.
Poised for ISO 14001 Certification for Gelatin Division.
3.5 BOARD OF DIRECTORSChairman : T. Balakrishnan, IASManaging Director : G. SuseelanDirectors : Norimichi Soga : K. Inoue : T.Yamaki : A.K. Nair : K. Ramakrishnan : K. L. Kumar : Venu NallurSecretary : G.R. KurupAuditors : M/s Varma & Varma, ErnakulamBankers : State Bank of India Canara Bank State Bank of Travancore Axis Bank Ltd. South Indian Bank Ltd.Legal Advisor : M. Pathrose Mathai, Advocate, Ernakulam.Registrar & Share : Cameo Corporate Services Ltd Transfer Agents 1, Club House Road, Chennai.3.6 MANUFACTURING LOCATIONS:Ossein Division: at Kathikudam, (via) Koratty in Trichur district, Pin- 680 308.Gelatin Division: at KINFRA Export Promotion Industrial Parks Ltd., Kusumagiri P.O., Kakkanad, Ernakulam District, Pin- 682 036.Subsidiary: Bamni Proteins Ltd: Dudholi, Near Chandrapur, Maharashtra, Pin- 442 701. 3.7 PROMOTERS:NGIL as we see today is
the effort of its promoters. The chief promoters of NGIL are: NITTA GELATIN INC. (NITTA)The Gelatin division of the multidivisional,
multi product NITTA Group of Japan, NITTA Gelatin Inc. was formed in 1918. The company has five main divisions - Gelatin, Food Additives, Adhesives, Engineering and Research & Development. NITTA has set for itself high quality standards through relentless research, development, and innovation and production technology. All of which have made it the world leader in the Gelatin
market. MITSUBISHI CORPORATION (MC)Japan's largest general trading company, Mitsubishi Corporation handles a vast array of goods and services ranging from telecommunications to tea. MC was established in 1950 and has its headquarters in Tokyo, Japan.
THE KERALA STATE INDUSTRIAL DEVELOPMENT CORPORATION LTD.The nodal agency for the development and promotion of industries in Kerala, the KSIDC is a fully owned company of the state Government. For over 35 years now the Corporation has been giving entrepreneurs professional, technical and financial assistance to set up successful business projects in Kerala.Subsequently, the shares held by Mitsubishi were taken over by Nitta as a result of which Nitta has now become the biggest stakeholder in NGIL. As of now, there are only two Promoters,
i.e., NITTA and KSIDC. COMPANY PROFILE Chapter 3COMPANY PROFILE3.1 INTRODUCTIONNITTA GELATIN INDIA
LIMITEDFormerly KERALA CHEMICALS & PROTEINS LIMITEDRegistered OfficePost Box: 426250/1002 SBT AvenuePanampilly NagarCochin 682036Kerala State, India.Tel: 0484 2317805Fax: 0484
2310568Email: ro@ nittagelindia .com Nitta Gelatin India Limited (NGIL), one of the most successful Indo-Japanese industrial ventures, was incorporated in 1975 and started commercial production in 1979. NGIL is managed by a professional team. The Managing Director is appointed by KSIDC and a whole time Technical Director by NITTA. Through its collaborators NGIL has access to state of the art technology and process inputs that help the company achieve its global vision.Today NGIL is one of Kerala’s leading exports company, manufacturing Ossein, Gelatin, and Di Calcium Phosphate. The company’s exceptional performance in the export sector has also earned it a Registered Export House status.3.2 IT’S VISION:To become a premier industry in India with a global perspective, world class standards of efficiency and professionalism and core institutional values.
Reach the position as the leader in Gelatin manufacture in India
Maximize shareholder value through high sustained earnings per share.
Continue as an institution with a culture of mutual care and commitment, a satisfying work
environment and continuous learning opportunities.
3.3 BRIEF SAGA OF THE COMPANY
The company was incorporated on 30th April 1975 and began the commercial production (Ossein)
on 1st October 1979 with full-fledged plant at Koratty, Ernakulam Dt., Kerala. The company
acquired its own building (Corporate Office) for administrative purposes in the year 1988 at
Panampilly nagar, Kochi. NGIL covered an important milestone, when it commenced the
production of Gelatin.
Gelatin Division at Kakkanad, Ernakulam Dt., Kerala started its commercial production on 8 th
March 1999. Through its collaborators NGIL has access to state-of-the-art technology and process
inputs that help the company achieve its global vision.
During 2005-2006 the have successfully faced two every important international regulatory
inspections conducted by USFDA and EDQM. The outcomes of these inspections have given a
further impetus to the further export business of NGIL.
The year 2005-2006 witnessed a further reduction of the Ossein exports to M/s Nitta Gelatin INC,
due to reduced demand of gelatin in the market. However the fact that NGI has already confirmed
an increased off take of Ossein during the current year, indicates the international Gelatin market is
on the recovery path.
3.4 MAJOR MILESTONES
1979 Started Comm. Production of Ossein
1996 Limed Ossein Plant Commissioned
1997 Formed Bamni Proteins Ltd. (a subsidiary company)
1999 Gelatin Plant Commissioned
1999 ISO 9002 Certification
2002 EDQM Certificate of Suitability
2004 Capacity expansion at Gelatin Plant
2007 Further capacity expansion at Gelatin Plant
2008 Further capacity expansion at Gelatin Plant
2009 Further capacity expansion at Gelatin Plant
3.5 MANUFACTURING LOCATIONS:
Ossein Division: at Kathikudam, (via) Koratty in Trichur district, Pin- 680 308.
Gelatin Division: at KINFRA Export Promotion Industrial Parks Ltd., Kusumagiri P.O., Kakkanad, Ernakulam District, Pin- 682 036.
Subsidiary: Bamni Proteins Ltd: Dudholi, Near Chandrapur, Maharashtra, Pin- 442 701.
3.6PROMOTERS:
NGIL as we see today is the effort of its promoters. The chief promoters of NGIL are:
NITTA GELATIN INC. (NITTA)
The Gelatin division of the multidivisional, multi product NITTA Group of Japan, NITTA
Gelatin Inc. was formed in 1918. The company has five main divisions - Gelatin, Food
Additives, Adhesives, Engineering and Research & Development. NITTA has set for itself
high quality standards through relentless research, development, and innovation and
production technology. All of which have made it the world leader in the Gelatin market.
MITSUBISHI CORPORATION (MC)
Japan's largest general trading company, Mitsubishi Corporation handles a vast array of
goods and services ranging from telecommunications to tea. MC was established in 1950
and has its headquarters in Tokyo, Japan.
THE KERALA STATE INDUSTRIAL DEVELOPMENT CORPORATION LTD.
The nodal agency for the development and promotion of industries in Kerala, the KSIDC is
a fully owned company of the state Government. For over 35 years now the Corporation has
been giving entrepreneurs professional, technical and financial assistance to set up
successful business projects in Kerala.
Subsequently, the shares held by Mitsubishi were taken over by Nitta as a result of which
Nitta has now become the biggest stakeholder in NGIL. As of now, there are only two
Promoters, i.e., NITTA and KSIDC.
3.8 SHAREHOLDERS PATTERN OF NGIL AS ON 31.03.2009
SL
NO.
CATEGORY NO OF SHARES
HELD
PERCENTAGE OF
SHAREHOLDING
A PROMOTER’S HOLDING
1. INDIAN PROMOTER
KERALA STATE
INDUSTRIAL DEVELOPMENT
CORPORATION LTD
TRIVANDRUM 2862220 34.07
2 FOREIGN PROMOTERS
NITTA, GELATIN INC, JAPAN 3900300 46.43
SUB-TOTAL 6762520 80.50
B OTHER (INCLUDING PUBLIC) 1637480 19.50
GRAND TOTAL 8400000 100.00
CORPORATE
GOVERNANCE
Chapter 4
CORPORATE GOVERNANCE
CODE OF BUSINESS CONDUCT ACTIVITIES APPLICABLE TO ALL DIRECTORS, OFFICERS AND EMPLOYEES OF NITTA GELATIN
4.1 PHILOSOPHY
The Core Value underlying NGIL Corporate philosophy is "trusteeship". We believe, this
organisation has been handed over to us by the various stakeholders in 'trust' and we are the
"trustees" of these stakeholders. It is therefore our responsibility to ensure that the organisation is
managed in a manner that protects and furthers the interest of our stakeholders. We recognize
society as an important stakeholder in this enterprise and it is part of our responsibility to practice
good corporate citizenship.
NGIL is committed to conduct its business in accordance with the applicable Laws, Rules and
regulations and with highest standards of business ethics. This code is intended to provide guidance
and help in recognizing and dealing with ethical issues, provide mechanism to report unethical
conduct and to help foster a culture of honesty and accountability. Each director, officer and
employee is expected to comply with the letter and spirit of this code.
The Directors, officers and employees of the Company must not only comply with applicable Laws,
rules arid regulations but should also promote honest and ethical conduct of the business. They
must abide by the policies and procedures that govern the conduct of the company's business. Their
responsibilities include helping to create and maintain a culture of high ethical standards and
commitment to compliance and to maintain a work environment that encourages the stakeholders to
raise concerns to the attention of the management.
4.1.1 CONFLICT OF INTEREST
All employees, officers and directors must avoid situations in which their personal interest
could conflict with interest could conflict with the interest of the company. This is an area in
which it is impossible to provide comprehensive guidance but the guiding principle is that any
conflict or potential conflict must be disclosed to the higher management or to the concerned
committee of the Board of Directors or to the Board of Directors if there is no committee for
guidance and appropriate action
4.1.2 FRIENDLY WORK PLACE
As good corporate citizens, the employees, officers and directors of NGIL are committed to a
gender-friendly work place in order to enhance equal opportunities for man and women, to prevent
sexual harassment at work place and to guarantee good employment practices. NGIL maintains an
open door policy for report any harassment concerns and is responsive to employee complaints
about harassment or other unwelcome and offensive conduct.
4.1.3 CONFIDENTIALITY
The Directors, officers and employees shall maintain the confidentiality of confidential information
of the company of the company or that of that of any customer, supplier or business associate of the
company to which company has a duty to maintain confidentiality except when disclosure is
authorized or legally mandated.
4.1.4 FAIR DEALING
Each Director, officer and employee should deal fairly with the customers, suppliers,
competitors and employees of group companies. They should not take unfair advantage of anyone
through manipulation, concealment, abuse of confidential, proprietary or trade secret information,
misinterpretation of materials facts or any other unfair dealings or practices.
4.1.5 COMPLIANCE WITH LAWS, RULES AND REGULATIONS
The Directors, officers and employees shall comply with all applicable laws, rules and regulations.
Transactions directly or indirectly involving securities of the company should not be undertaken
without pre-clearance from the company’s compliance officer.
4.1.6 PROTECTION AND PROPER USE OF COMPANY’S ASSETS
All Directors, officers and employees should protect company’s assets and property and ensure its
efficient use. Company’s assets should be used only for legitimate business purposes.
PRODUCTS AND ITS APPLICATIONS
Chapter 5
PRODUCTS AND ITS APPLICATIONS
5.1 PRODUCTS:
Ossein (intermediary product)
Gelatin (edible, pharmaceutical & photographic Grade)
Di- calcium Phosphate
Compound Glue
5.1.1 OSSEIN
The bones are received crushed -- broken into small pieces no larger than one-half inch. Crushed
bone is loaded into wooden tanks, each of which holds greater than 10 tons. The bone is
demineralized by soaking it in Hydrochloric Acid. Demineralized bone is called Ossein, or
collagen. NGIL manufactures Ossein under the technical guidance of NITTA. Besides using Ossein
for the manufacture of Gelatin, NGIL exports its Ossein to NITTA on a buy-back arrangement.
With demand for Gelatin going up, NGIL has stepped up production capacity of Ossein to 7000 MT
and set up facilities to produce 5000MT of Limed Ossein.
5.1.2 GELATIN
NGIL today is one of the major manufacturers of premium, export quality Gelatin in India.
Functioning in technical collaboration with NITTA, the company has a production capacity of 3300
MT. The special feature of NGIL’s Gelatin is the new concept of offering customer specific
products and solutions.
Product features include:
Consistent quality meeting USP standards
Highly flexible product specifications. Viscosity, Gel strength etc. as per customer
requirements
Prompt and timely delivery
Packaging: 20kg paper bags or bulk bags, palletized and stretch wrapped
Ready for vendor audit requirements
GMP implemented
5.1.3 DI CALCIUM PHOSPHATE (DCP)
NGIL plant has the capacity to manufacture 15000 MT of Di Calcium Phosphate (DCP). NGIL
exercises stringent quality control not only in the selection of raw material but also through every
stage of production, until the product is finally delivered into your hands. Besides its own research
and quality control facilities, NGIL is uniquely placed to draw on the vast resources of its
collaborators to ensure products of consistently high quality.
Crushed bones are treated with HCL at concentration around 4% for 7 days to remove calcium and
phosphorous. The minerals dissolved in HCL and form mono calcium phosphate and are treated
with lime slurry to form di-calcium phosphate. The concentrated slurry is filtered, dried using hot
air and stored in bin. The material is the packed in 50 Kg HDPE bags with liner.
DCP is mainly used in 4 sectors:
1. Poultry Farms
2. Mineral Mixtures
3. Feed Manufactures
4. Industries (for manufacture of ceramic products)
Di Calcium Phosphate (DCP) from NGIL is already used worldwide in diverse products especially
in Poultry feeds. NGIL’s Di Calcium Phosphate is made exclusively from animal bones and thus
enjoys these critical advantages absent in similar products made from other sources.
Higher content of easily digestible phosphorous and calcium
Better bio-availability of phosphorous
Lower fluorine content
Excellent storage life.
Fine, free flowing, powdery form
No genetic problems on usage
Technical support for farmers and end users.
5.1.4 COMPOUND GLUE
Compound Glue, a Gelatin based adhesive is used in:
1. Case making Machines for hard cover books
2. Box labeling
3. Album labeling
4. Hard board box files
FEATURES
Higher content of easily digestible phosphorous and calcium
Better bio-availability of phosphorus
Lower fluorine content
Excellent storage life
Fine, free flowing, powdery form
No genetic problems on usage
Technical support for farmers and end users.
ORGANISATION
STRUCTURE
Chapter – 6
ORGANIZATION STRUCTURE
Organization is the foundation upon which the whole structure of management is built. It is the
backbone of management. The term ‘Organization’ refers to a mechanism which enables men to
live together. In a static sense an organization is a structure manned by group of individuals who are
working together towards a common goal. In a dynamic sense organization is process of welding
together a framework of positions, which can be used as a management tool for the most effective
pursuit of an enterprise. Organization is coordinative and unifying and concerns itself with a well-
planned division of the numerous functions and the devolutions of duties and responsibilities to the
individual executive and subordinate official supported by a rigid system of supervision and
coordinated control, in order to ensure the effective execution of the plans as formulated by those in
administrative authority. Some regard it as a network of relationships, a blue-print of how the
management will like the various functions and activities to be assigned and connected together.
Some others look upon it as a system with inputs (men, materials and machines in cases of
business), and processes through which these are converted into outputs (e.g.: goods and services,
profits etc.).
6.1 Organization Chart:
The pattern of network of relations between the various positions in an organization as well as
between their persons who hold those positions is referred to as ‘Organization Chart’. Organization
data are often shown in the form of graphic chart. According to Harold Koontz and Cyril
O’Donnell, ‘every organization can be charted, for a chart is nothing more than an indication of
how departments are tied together along their principal lines of authority.’ In the words of George R
Terry, “A chart is a diagrammatical form which shows important aspects of an organization
including the major functions and their respective relationships, the channels of supervision, and the
relative authority of each employee who is in charge of each respective function.”
An organization chart can be drawn in different forms like i) Top down chart, ii) Left to right or
horizontal type of chart and iii) Circular Chart. In the Top-down-chart the major functions are
shown at the top with subordinate functions in successive lower positions. Such type of an
Organizational Chart of NGIL is described below explaining the line of authority and the names of
concerned personnel who hold various responsibilities.
CONSOLIDATED ORG. CHART
6.2 AUTHORITY LEVELS AND GRADES
LEVEL I - Executive Directors
General Managers
Dy. General Managers
LEVEL II - Asst. General Managers
Managers
Dy. Managers
LEVEL III - Asst. Managers
Sr. Officers/Senior Engineers
Officers/Engineers
Asst. Officers/Foreman
6.2.1 Level I
The Executives in Level 1 will be Divisional Heads who have direct reporting to the Chief Executive.
They constitute the Apex Management Team. All policy decisions are taken only at this level. Each
Functional Head will be responsible for the formulation and implementation of the broad policies relating
to his Functions. The executives in this level will have representation in Performance Review Meetings
(MBO), Management Review Meeting (ISO), Senior Executive Meetings (Policy-making body) and
Divisional Meetings (on subjects related to their functions).
All the executives in this level are having delegated powers, Administrative as well as Financial,
subject to certain limits prescribed by the MD.
6.2.2 Level II
Executives in this level are in the middle management cadre, who are Functional Heads or
Department Heads. Assistant General Managers/Managers will be having overall control in respect
of the activities relating to the Departments they are heading. Deputy Managers will be basically
assisting the AGMs and Managers in the discharge of their Functions. Only AGMs are having
delegated powers, both Financial and Administrative.
However, the Department Heads may, at their sole discretion, sub-delegate some of the powers
conferred on them, to the Deputy Managers, depending upon their dependability and suitability.
However, the basic responsibility will rest with the Department Head. All the above executives will
selectively have representation in the Departmental Meetings, Division Meetings, Corrective and
Preventive Action (CAPA) Meetings and Daily Meetings.
They will be responsible for implementation of the policies formulated by the top management.
6.2.3 Level III
Executives in this level are in the Junior Management Cadre. They are responsible for the routine
functions related to the operations of the various departments. Basically, they are the linking pins
between the Management and the Workmen category.
No specific powers are delegated at this level as per the Company’s delegation policy. They’ll be
enjoying only sub-delegated powers from their Department Heads, in certain specific functional
areas. They will have representations in the Division Meetings, Department Meetings and Daily
Meetings.
DEPARTMENTS
AND
THEIR FUNCTIONS
Chapter 7
DEPARTMENTS AND THEIR FUNCTIONS
7.1 VARIOUS DEPARTMENTS
CORPORATE OFFICE:
MD’s Office
P&A Dept.
Commercial Dept.
Finance Dept.
Secretarial Dept.
Marketing & Business Development Dept.
Divisions
Ossein Division:
o Production
o Central Engineering Services (Maintenance)
o QA/QC
o Stores-General Stores and Engg. Stores
o HR &Administration
Gelatin Division:
o Production
o Central Engineering Services (Maintenance)
o QA/QC
o Stores-General Stores and Engg. Stores
o HR &Administration
o Technical Services
7.2 DETAILED STUDY OF DEPARTMENTS
7.2.1 PERSONNEL AND ADMINISTRATION DEPARTMENT (P&A)
Production is the combined output of the efforts of the big agents, viz., land, labor, capital,
enterprise and management. Although all these factors occupy a significant place in production, yet
‘labor’ or manpower is the most important. It is the foundation or the edifice of every
manufacturing unit. There may be a mass of land, capital and entrepreneurs, but they cannot
function without the active force of ‘Labor”. That is why it is deemed as an indispensable factor of
production. The following arguments may be added in support of the suggestions for having a
separate department of personnel management.
Job analyzing for aiding management
Reduction in cost of production
Necessity of a contented manpower
Necessity of trained and efficient labour force
Scientific recruitment of manpower
Scientific promotion, demotion, transfers etc.
Cordial subordinate-boss relationships.
It may be remarked that the department of personnel administration and management should be
under the charge of a capable and experienced senior officer of the concern. He may be designated
as the General Manager or Director of the Department of personnel administration and
management. There may be several Deputy Directors/Managers under him for his assistance, who
may be entrusted with different activities and functions, which may be undertaken by the
department of personnel administration and management.
The P&A departmental structure of NGIL is illustrated in the following chart
Functions of Personal Administration Department
PERSONNEL ADMINISTRATION
Manpower Planning Wage & Salary Admn.
Recruitment Welfare Functions
Selection Social Security Functions
Placement Liaison with Govt Depts.
Induction General Administration:-
Training Repairs & Maintenance of Office Building
Performance Appraisal Vehicle Running & maintenance
Compensation Planning Dispatch of mail
Succession Planning Renewal of Licenses under various Statutes
Industrial Relations Telephones
Discipline and Disciplinary Finalization of Miscellaneous contracts
proceedings Management of security
The following are the important functions of the P&A Department
Recruitment:
Liaison with sources of labor supply
Interview applicants
Tests and Physical Examination
Maintenance of Personnel statistics
Granting of Increments to employees
Training
Training of new starters, apprentices, employees for transfer and promotion, instructors,
supervisors, etc
Encourage additional education, qualification, and other necessary skills
Work tours
Internal Management
Promotion of employees
Transfer of employees
Demotion
Termination of services
Wages and Salary Administration
Job analysis
Job evaluation
Wages surveys
Employee training
Wage incentives
Profit sharing
Workers participation in management
Industrial Relations
Workers morale and discipline
Labor legislation interpretation
Attending labor grievances
Labor management co-operation
Arbitration
Social security and Labor Welfare
Provision of labor amenities
Implementation of social security legislation
Other social security measures, like provident fund, old-age pension, employees’ insurance,
etc.
RECRUITMENT POLICY
The qualification and other requirements for recruitment in NGIL are explained in table shown in
the annexure. (Annexure- 2)
Sources of recruitment:
Internal
Promotions from within
Employee Referrals
Routine Applications
External
Employment Exchanges
Professional Institutions(Engg colleges, Business Schools)
References from well-wishers
(other industries, local bodies, State admn.)
ITIs, Supervisory Development Centres, Related Instruction centres
Campus selection
Mode of Recruitment for Freshers:
Written test
Psychological test
Physical Endurance Test
Group Discussions
Preliminary Interview
Final Interview
Pre-Employment Medical Checkup done by Company’s approved medical institution.
Selection is based on the fitness certificate issued by the approved medical institution.
Placement/Induction:
The appointee will report to the Head (P&A) who will brief the appointee regarding the general
information about the Company and introduce the appointee to the concerned Division Head.
After meeting the Division Head, the appointee will report to the Admn.-in-Charge of the
concerned division where he’ll be required to fill up various forms regarding PF, ESI, gratuity
etc. The appointee will also fill up a joining report form. The Admn.-in-Charge will brief the
appointee on the various procedures to be followed and will direct him to the concerned
Department Head.
Subsequently, the appointee will undergo an induction training programme.Performance
Appraisal:The appointee will be assessed by his immediate superior and the Department Head
while he’s undergoing the Training/probation.
At the end of the training/probationary period, a performance appraisal format will be
forwarded by the P&A Department to the concerned Department. The concerned Department
will do the Performance Appraisal and send back the Appraisal Form to the P&A Dept. with
specific recommendations.
On receipt of the recommendations, the P&A Dept. will process the necessary papers for the
regularization/confirmation/ extension of the training/probation as the case may be. However,
the appointee will be given a feedback on the Performance Appraisal by the concerned Division
Head in the presence of the Admn.-in-Charge, especially upon an adverse remark.
Confirmation:
On completion of the stipulated probation period, the appointee will be confirmed in the service
of the Company in writing.
The confirmation order will be issued by the Head(P&A) and will be served on the appointee
through the Department/Division Head.
In the absence of a Confirmation order in writing, the appointee will continue as a probationer,
till such time the confirmation order is issued.
Recruitment Procedure
Identification of Vacancy by
Dept. Head / Div. Head
Advt. In news paper/ Emp.exchange/
Application blank/ Internal notification
For Trainees
PROMOTION POLICY:
Up gradation within the Level:
In the normal course up gradation from lower grade to the next higher grade within one level
will be given within a timeframe.
Promotion from Lower Level to Higher Level:
Promotion from lower level to next higher level will be based on the following criteria.
(1) Availability of a position in the higher level.
(2) Suitability of the candidate in terms of experience in the lower level, prescribed
qualification and aptitude.
In case more number of candidates are available for promotion to a post in the next higher level
the promotion will be based on written test and/or interview.
Promotees shall be entitled to an applicable fitment benefit and a promotion increment in the
higher grade.
Final Interview
Medical Check Up
Selection / placement
Induction Training
Written Test/Initial Interview
On the Job Training Regularization of Appointment
Internal promotions:
To the extent possible recruitment by internal promotions will be resorted to, subject to
availability of suitable candidates with required experience in the lower grade. Promotion will
be based on written test and/or interview. However, recruitment from external sources will be
resorted to if there are no suitable candidates available from within.
Assistant Officer/Foreman grade is the promotion grade for the workmen who are promoted to
Management Cadre.
Direct Recruitment to Management Cadre will be as Officers/Engineers. In case of Fresh Post
graduates in Professional Disciplines and Fresh Engineering graduates, the recruitees will be
imparted on-the-job training for a period of 12 months and 18 months respectively before
posting to the position.
COMPENSATION PATTERN
Components of Compensation Package
Basic Pay
Variable Dearness Allowance
House Rent allowance at the applicable rates or reimbursement of house rent and maintenance
charges as per the norms fixed by the Company from time to time.
Monthly Production Incentive linked to the Production beyond a certain level of production.
Applicable only for Level III and Level II.
Uniform Washing Allowance at the rates prescribed from time to time.
Fringe Benefits
1. Reimbursement of Conveyance expenses for Two wheelers/Four wheelers as per the
eligibility criteria.
2. Children’s Education Assistance as per the eligibility criteria.
3. Professional Development expenses reimbursement as per eligibility criteria.
4. Subsidized Canteen facility/reimbursement of canteen subsidy based on attendance as the
case may be.
5. Reimbursement of Entertainment expenses depending upon eligibility criteria.
6. Reimbursement of Telephone call charges in respect of residential telephone subject to
conditions.
7. Holiday/LTA depending upon the eligibility criteria – Biennial
8. Reimbursement of Annual membership fee of Professional Bodies
Welfare Measures
Housing Loan Interest subsidy
Provision of Uniform and Shoes.
Medical reimbursement scheme
Reimbursement actual medical expenses based on production of bills subject
to a maximum of one month Basic Pay plus Dearness Allowance per year
with facility for accumulation on the unexpired balance without any upper
ceiling.
Loans for purchase of Computer systems at a nominal rate of 2% per annum
Interest free loans facility for professional education of the Management Staff subject to
certain conditions.
Mediclaim cover for self and dependents on contributory basis – for covering hospitalization
medical expenses.Personal Accident coverage Policy
Leave Benefits
(a) Casual Leave………...10 days/yr
(b) Sick Leave…………..10 days/yr(can be accumulated up to 90 days)
(c) Earned Leave…………30 days/yr
Mediclaim Insurance Coverage
This scheme is mainly intended for employees who go out of the purview of the coverage of ESI.
All employees covered by the medical reimbursement scheme, shall be covered under a
group Mediclaim Open policy for meeting the medical expenses on account of
hospitalization.
The employees should give a complete list of the persons who are wholly dependent on the
employee. The employee should keep on updating the list at the beginning of every year.
The annual premium will be calculated by the insurance company based on the age of the
dependents, and the premium will be paid by the Company in the first instance.
50% of the premium will be borne by the Company.
Benefits under the Mediclaim policy will be available only for treatment connected with
hospitalization for a minimum period of 24 hours.
The claims under the Mediclaim Policy will be forwarded to the insurers through the
Company and the amount realized will be released to the concerned employee through the
Company.
The sum assured eligible under the Mediclaim Policy can be wholly availed of by a single
member of the family, in cases of emergency. In such cases, the remaining members of the
family shall not be entitled for any benefit during that particular year.
TRAINING POLICY
Standard Operating Procedure for Training Programs
1. Identification of Training Needs: -
Needs will be identified by the concerned Department Heads. While identifying the needs, the
suggestions put forth by the participants in the previous year’s training programs, will also be taken
into account. Dy. M (T) will convene meetings at the Divisions /R. O. in the month of January every
year to assist the Department Heads to assess the training needs.
Dy. M (T) will consolidate the Training needs and evolve a draft training plan in
consultation with ED (HR & G) and circulate the draft to the Division Heads, by the 3rd
week of February every year
2. Preparation of the Final Training Plan:-
Dy. M (T) will discuss with the Division Heads regarding the draft training plan. He will
incorporate the changes, if any, in the plan and a final training plan will be prepared and submit to
ED (HR & G) for inclusion in the Training Budget. After obtaining the Training Budget approved,
Dy. M(T) will send copies of the Training plan to all concerned, latest by the third week of March
every year.
3. Conducting of the Training Program:-
Dy. M (T) shall ensure that all the Training Programs are conducted as per the schedule
drawn up. Main steps to be followed are:
(a) Identifying Faculty
Internal - As suggested by the Division Heads.
External - From the panel of faculties available in the
Training Department or specific faculty suggested
by the Division Heads.
(b) Structuring the Program
Fixing the date of training programme and venue in consultation with the
Department/Division Heads. Drawing up the list of participants in consultation with all
concerned and issuance of formal notice. Getting course material from the faculty concerned
and making sufficient no. of copies for circulation among participants.
(c) Conducting of the Training Program
Dy.M (T) will make arrangements for the smooth conduct of the programme on the dates/at
the venue.
4. Getting Feedback on the Effectiveness of the Program
Dy.M (T) will get the feedback on the effectiveness of the Training Program by a 3-Tier assessment
method as follows:-
(a)Evaluation Test
To assess the level of comprehension of the participants
(b) Feedback from Individuals
At the end of the Training Program a questionnaire will be circulated to all participants
wherein the following parameters will be evaluated on a five point scale i.e. Excellent, Very
good, Good, Average, Poor.
(i) Usefulness of the program to the participants.
(ii) Depth of the program content.
(iii) Rating of the faculty in terms of his/her presentation skills,
Ideational fluency, knowledge of the subject, ability in bringing
about attitudinal changes in the participants.
(c) Feedback from the Department/Division Heads
After three months of conducting the Training program, Dy.M (T) will send an evaluation sheet
to the concerned Department/Division Heads to assess the effectiveness of the training program
with specific reference to the following areas.
(1) Application of the new skills acquired - By immediate superior
(2) Behavioral/attitudinal changes visible - By Middle Managers
as a result of the Training Program
(3) Overall evaluation of the participants. - By the Division Head
5. Corrective Action
Based on the evaluations made by the participants as well as the Division Heads Dy.M (T) will
initiate appropriate corrective action with focus on the following aspects.
(a) Reviewing the course content/duration.
(b) Changing the faculty if needed.
(c) Retraining the participants to make up the shortfall in
performance/for bringing about the desired attitudinal changes.
(d) Restructuring the training program to increase the usefulness to
the participants.
6. Preventive Action:
In case of non-conformities, suitable preventive action is initiated to avoid recurrence of
such non-conformities in future. Such cases are reported in the Corrective and Preventive
Action Committee Meetings. The effectiveness of the corrective/preventive action is
regularly monitored.
7. Improvements:
Continuous improvement being the backbone of TQM HR strategy, the systems and
procedures are periodically improved and revamped if found necessary. Such improvements
are reported at the Corrective and Preventive Action Committee Meetings.
Retirement
Age of retirement
Every employee shall retire on the attainment of 58 years of age.
Date of retirement
An employee will retire from the service on the last day of the month in which he superannuates.
Notice of Superannuation
An employee attaining superannuation shall be given a prior written notice 1 month in advance,
indicating the date of his superannuation. During this period, the employee will be allowed to
exhaust the leave standing to his credit.
Terminal Benefits
An employee on superannuation shall be entitled to the following terminal benefits:
a) Gratuity@15 days’ pay for every completed year of service.
b) Encashment of earned leave: the entire earned leave standing to the credit of the employee as on
the date of superannuation will be allowed to be encashed
c) Salaries/wages up to the date of retirement
Service certificate
An employee who superannuated shall be entitled for a service certificate on the date of
superannuation.
Settlement of PF, pension schemes etc
The papers regarding settlement of the PF, pension scheme etc will be processed well in advance
and forwarded to the authorities immediately after the superannuation of the employee concerned.
The Company will follow up the matter and will ensure that the superannuated employee gets the
benefits without much delay
Functions of Personal Administration Department
PERSONNEL ADMINISTRATION
Manpower Planning Wage & Salary Admn.
Recruitment Welfare Functions
Selection Social Security Functions
Placement Liaison with Govt Depts.
Induction General Administration:-
Training Repairs & Maintenance of Office Building
Performance Appraisal Vehicle Running & maintenance
Compensation Planning Dispatch of mail
Succession Planning Renewal of Licenses under various Statutes
Industrial Relations Telephones
Discipline and Disciplinary Finalization of Miscellaneous contracts
proceedings Management of security
The following are the important functions of the P&A Department
Recruitment:
Liaison with sources of labor supply
Interview applicants
Tests and Physical Examination
Maintenance of Personnel statistics
Granting of Increments to employees
Training
Training of new starters, apprentices, employees for transfer and promotion, instructors,
supervisors, etc
Encourage additional education, qualification, and other necessary skills
Work tours
Internal Management
Promotion of employees
Transfer of employees
Demotion
Termination of services
Wages and Salary Administration
Job analysis
Job evaluation
Wages surveys
Employee training
Wage incentives
Profit sharing
Workers participation in management
Industrial Relations
Workers morale and discipline
Labor legislation interpretation
Attending labor grievances
Labor management co-operation
Arbitration
Social security and Labor Welfare
Provision of labor amenities
Implementation of social security legislation
Other social security measures, like provident fund, old-age pension, employees’ insurance,
etc.
RECRUITMENT POLICY
The qualification and other requirements for recruitment in NGIL are explained in table shown in
the annexure. (Annexure- 2)
Sources of recruitment:
Internal
Promotions from within
Employee Referrals
Routine Applications
External
Employment Exchanges
Professional Institutions(Engg colleges, Business Schools)
References from well-wishers
(other industries, local bodies, State admn.)
ITIs, Supervisory Development Centres, Related Instruction centres
Campus selection
Mode of Recruitment for Freshers:
Written test
Psychological test
Physical Endurance Test
Group Discussions
Preliminary Interview
Final Interview
Pre-Employment Medical Checkup done by Company’s approved medical institution.
Selection is based on the fitness certificate issued by the approved medical institution.
Placement/Induction:
The appointee will report to the Head (P&A) who will brief the appointee regarding the general
information about the Company and introduce the appointee to the concerned Division Head.
After meeting the Division Head, the appointee will report to the Admn.-in-Charge of the
concerned division where he’ll be required to fill up various forms regarding PF, ESI, gratuity
etc. The appointee will also fill up a joining report form. The Admn.-in-Charge will brief the
appointee on the various procedures to be followed and will direct him to the concerned
Department Head.
Subsequently, the appointee will undergo an induction training programme.Performance
Appraisal:The appointee will be assessed by his immediate superior and the Department Head
while he’s undergoing the Training/probation.
At the end of the training/probationary period, a performance appraisal format will be
forwarded by the P&A Department to the concerned Department. The concerned Department
will do the Performance Appraisal and send back the Appraisal Form to the P&A Dept. with
specific recommendations.
On receipt of the recommendations, the P&A Dept. will process the necessary papers for the
regularization/confirmation/ extension of the training/probation as the case may be. However,
the appointee will be given a feedback on the Performance Appraisal by the concerned Division
Head in the presence of the Admn.-in-Charge, especially upon an adverse remark.
Confirmation:
On completion of the stipulated probation period, the appointee will be confirmed in the service
of the Company in writing.
The confirmation order will be issued by the Head(P&A) and will be served on the appointee
through the Department/Division Head.
In the absence of a Confirmation order in writing, the appointee will continue as a probationer,
till such time the confirmation order is issued.
Recruitment Procedure
Identification of Vacancy by
Dept. Head / Div. Head
Advt. In news paper/ Emp.exchange/
Application blank/ Internal notification
Final Interview
Medical Check Up
Selection / placement
Induction Training
Written Test/Initial Interview
On the Job Training Regularization of Appointment
For Trainees
PROMOTION POLICY:
Up gradation within the Level:
In the normal course up gradation from lower grade to the next higher grade within one level
will be given within a timeframe.
Promotion from Lower Level to Higher Level:
Promotion from lower level to next higher level will be based on the following criteria.
(1) Availability of a position in the higher level.
(2) Suitability of the candidate in terms of experience in the lower level, prescribed
qualification and aptitude.
In case more number of candidates are available for promotion to a post in the next higher level
the promotion will be based on written test and/or interview.
Promotees shall be entitled to an applicable fitment benefit and a promotion increment in the
higher grade.
Internal promotions:
To the extent possible recruitment by internal promotions will be resorted to, subject to
availability of suitable candidates with required experience in the lower grade. Promotion will
be based on written test and/or interview. However, recruitment from external sources will be
resorted to if there are no suitable candidates available from within.
Assistant Officer/Foreman grade is the promotion grade for the workmen who are promoted to
Management Cadre.
Direct Recruitment to Management Cadre will be as Officers/Engineers. In case of Fresh Post
graduates in Professional Disciplines and Fresh Engineering graduates, the recruitees will be
imparted on-the-job training for a period of 12 months and 18 months respectively before
posting to the position.
COMPENSATION PATTERN
Components of Compensation Package
Basic Pay
Variable Dearness Allowance
House Rent allowance at the applicable rates or reimbursement of house rent and maintenance
charges as per the norms fixed by the Company from time to time.
Monthly Production Incentive linked to the Production beyond a certain level of production.
Applicable only for Level III and Level II.
Uniform Washing Allowance at the rates prescribed from time to time.
Fringe Benefits
9. Reimbursement of Conveyance expenses for Two wheelers/Four wheelers as per the
eligibility criteria.
10. Children’s Education Assistance as per the eligibility criteria.
11. Professional Development expenses reimbursement as per eligibility criteria.
12. Subsidized Canteen facility/reimbursement of canteen subsidy based on attendance as the
case may be.
13. Reimbursement of Entertainment expenses depending upon eligibility criteria.
14. Reimbursement of Telephone call charges in respect of residential telephone subject to
conditions.
15. Holiday/LTA depending upon the eligibility criteria – Biennial
16. Reimbursement of Annual membership fee of Professional Bodies
Welfare Measures
Housing Loan Interest subsidy
Provision of Uniform and Shoes.
Medical reimbursement scheme
Reimbursement actual medical expenses based on production of bills subject to a
maximum of one month Basic Pay plus Dearness Allowance per year with facility
for accumulation on the unexpired balance without any upper ceiling.
Loans for purchase of Computer systems at a nominal rate of 2% per annum
Interest free loans facility for professional education of the Management Staff subject to
certain conditions.
Mediclaim cover for self and dependents on contributory basis – for covering hospitalization
medical expenses.Personal Accident coverage Policy
Leave Benefits
(d) Casual Leave………...10 days/yr
(e) Sick Leave…………..10 days/yr(can be accumulated up to 90 days)
(f) Earned Leave…………30 days/yr
Mediclaim Insurance Coverage
This scheme is mainly intended for employees who go out of the purview of the coverage of ESI.
All employees covered by the medical reimbursement scheme, shall be covered under a
group Mediclaim Open policy for meeting the medical expenses on account of
hospitalization.
The employees should give a complete list of the persons who are wholly dependent on the
employee. The employee should keep on updating the list at the beginning of every year.
The annual premium will be calculated by the insurance company based on the age of the
dependents, and the premium will be paid by the Company in the first instance.
50% of the premium will be borne by the Company.
Benefits under the Mediclaim policy will be available only for treatment connected with
hospitalization for a minimum period of 24 hours.
The claims under the Mediclaim Policy will be forwarded to the insurers through the
Company and the amount realized will be released to the concerned employee through the
Company.
The sum assured eligible under the Mediclaim Policy can be wholly availed of by a single
member of the family, in cases of emergency. In such cases, the remaining members of the
family shall not be entitled for any benefit during that particular year.
TRAINING POLICY
Standard Operating Procedure for Training Programs
1. Identification of Training Needs: -
Needs will be identified by the concerned Department Heads. While identifying the needs, the
suggestions put forth by the participants in the previous year’s training programs, will also be taken
into account. Dy. M (T) will convene meetings at the Divisions /R. O. in the month of January every
year to assist the Department Heads to assess the training needs.
Dy. M (T) will consolidate the Training needs and evolve a draft training plan in
consultation with ED (HR & G) and circulate the draft to the Division Heads, by the 3rd
week of February every year
2. Preparation of the Final Training Plan:-
Dy. M (T) will discuss with the Division Heads regarding the draft training plan. He will
incorporate the changes, if any, in the plan and a final training plan will be prepared and submit to
ED (HR & G) for inclusion in the Training Budget. After obtaining the Training Budget approved,
Dy. M(T) will send copies of the Training plan to all concerned, latest by the third week of March
every year.
3. Conducting of the Training Program:-
Dy. M (T) shall ensure that all the Training Programs are conducted as per the schedule
drawn up. Main steps to be followed are:
(a) Identifying Faculty
Internal - As suggested by the Division Heads.
External - From the panel of faculties available in the
Training Department or specific faculty suggested
by the Division Heads.
(b) Structuring the Program
Fixing the date of training programme and venue in consultation with the
Department/Division Heads. Drawing up the list of participants in consultation with all
concerned and issuance of formal notice. Getting course material from the faculty concerned
and making sufficient no. of copies for circulation among participants.
(c) Conducting of the Training Program
Dy.M (T) will make arrangements for the smooth conduct of the programme on the dates/at
the venue.
4. Getting Feedback on the Effectiveness of the Program
Dy.M (T) will get the feedback on the effectiveness of the Training Program by a 3-Tier assessment
method as follows:-
(a)Evaluation Test
To assess the level of comprehension of the participants
(b) Feedback from Individuals
At the end of the Training Program a questionnaire will be circulated to all participants
wherein the following parameters will be evaluated on a five point scale i.e. Excellent, Very
good, Good, Average, Poor.
(i) Usefulness of the program to the participants.
(ii) Depth of the program content.
(iii) Rating of the faculty in terms of his/her presentation skills,
Ideational fluency, knowledge of the subject, ability in bringing
about attitudinal changes in the participants.
(c) Feedback from the Department/Division Heads
After three months of conducting the Training program, Dy.M (T) will send an evaluation sheet
to the concerned Department/Division Heads to assess the effectiveness of the training program
with specific reference to the following areas.
(1) Application of the new skills acquired - By immediate superior
(2) Behavioral/attitudinal changes visible - By Middle Managers
as a result of the Training Program
(3) Overall evaluation of the participants. - By the Division Head
5. Corrective Action
Based on the evaluations made by the participants as well as the Division Heads Dy.M (T) will
initiate appropriate corrective action with focus on the following aspects.
(a) Reviewing the course content/duration.
(b) Changing the faculty if needed.
(c) Retraining the participants to make up the shortfall in
performance/for bringing about the desired attitudinal changes.
(d) Restructuring the training program to increase the usefulness to
the participants.
6. Preventive Action:
In case of non-conformities, suitable preventive action is initiated to avoid recurrence of
such non-conformities in future. Such cases are reported in the Corrective and Preventive
Action Committee Meetings. The effectiveness of the corrective/preventive action is
regularly monitored.
7. Improvements:
Continuous improvement being the backbone of TQM HR strategy, the systems and
procedures are periodically improved and revamped if found necessary. Such improvements
are reported at the Corrective and Preventive Action Committee Meetings.
Retirement
Age of retirement
Every employee shall retire on the attainment of 58 years of age.
Date of retirement
An employee will retire from the service on the last day of the month in which he superannuates.
Notice of Superannuation
An employee attaining superannuation shall be given a prior written notice 1 month in advance,
indicating the date of his superannuation. During this period, the employee will be allowed to
exhaust the leave standing to his credit.
Terminal Benefits
An employee on superannuation shall be entitled to the following terminal benefits:
a) Gratuity@15 days’ pay for every completed year of service.
b) Encashment of earned leave: the entire earned leave standing to the credit of the employee as on
the date of superannuation will be allowed to be encashed
c) Salaries/wages up to the date of retirement
Service certificate
An employee who superannuated shall be entitled for a service certificate on the date of
superannuation.
Settlement of PF, pension schemes etc
The papers regarding settlement of the PF, pension scheme etc will be processed well in advance
and forwarded to the authorities immediately after the superannuation of the employee concerned.
The Company will follow up the matter and will ensure that the superannuated employee gets the
benefits without much delay
Manpower Strength
Ossein
Division
Gelatin
Division
Registered
Office
Bamni
Plant
total
Mgt. Staff 32 46 35 18 131
Workmen 116 106 21 112 355
Total 148 152 56 130 486
Shift working
Shift Timings:
a) Ossein Division:
General shift………………..…….8:30 am to 4:30 pm
Relay shift: A shift………………7:00 am to 3:00 pm
B shift………………3:00 pm to 11:00 pm
C shift………………11:00 pm to 7:00 am
b) Gelatin Division:
General shift…………………..….9:00 am to 5:00 pm
Relay shift: A shift………………7:30 am to 3:30 pm
B shift………………3:30 pm to 11:30 pm
C shift………………11:30 pm to 7:30 am
c) Registered Office …………………….9:00am to 5:00 pm
Saturdays……9:00 am to 1:00pm
HUMAN RESOURCES INFORMATION SYSTEM
A human resources information system (HRIS) is a system of software and supporting computer
hardware specifically designed to store and process all HR information. Also known as HRMS,
human resources management systems or less commonly, HRIMS, these systems are the mainstay
of modern HR departments. Traditionally, human resources departments relied on multiple
programs in each department. An HRIS integrates all of these programs through a common
database and single-user interface. An HRIS combines separate HR systems into a centralized
database that performs the majority of HR transactions. HRIS are particularly useful for payroll and
benefits administration.
HRIS in NGIL uses Oracle software. This HRIS database consists of
Employee profiles
Training details
Reminders
Reports
Master forms
Miscellaneous forms
Payroll- MIS
Administration details etc
HRIS enlists employees, grade-wise, designation-wise; gives their profile; personal and
professional details, training reports and other related reports like birthday, blood group etc. It also
gives access to leave register, increments list, production incentive, cost of living index and help
work out payrolls, bonus and salary payments.
7.2.2 COMMERCIAL DEPARTMENT
Commercial department is nothing but the purchase department. The primary objectives of
commercial department are threefold:
1. To procure the necessary materials, supplies etc., of proper quality
2. To procure them in time for plant requirements and have them delivered at the proper place
3. To procure them at the lowest possible ultimate cost.
The task of the purchasing department is to have on hand necessary goods to ensure uninterrupted
production of a product of satisfactory quality is the lowest possible expense. More briefly
summarized, it is to obtain what is wanted, when it is wanted, where it is wanted of the right quality
and the right cost.
Purchase Policy
NGIL’s policy is to ensure timely procurement of quality products conforming to specify
requirements at a competitive price based on procurement requests of various Departments.
In NGIL Commercial and Marketing activities is carried out under the Commercial Department
itself.
Functions of the Commercial Department
Locating and selecting sources of supply for materials required
Interviewing suppliers, representatives, arranging conferences and plan visits
Requesting for quotations and conducting negotiations
Procuring materials when required
Verifying quality and quantity received
Approving invoices and handling rejections and adjustments
Maintaining records necessary for proper operation of its function
Keeping informed on business trends, assembling and analyzing pertinent data on markets,
supply, demand, price trends etc.
The structure of the Commercial department of NGIL is described below.
Purchasing Procedure:
As per the quality manual, the purchasing procedure of NGIL’s Commercial/ purchase department
is as follows:
1. Raw Materials
Purchase crushed bone as per annual plan from the approved vendors
Purchase hydrated lime as per the monthly plan from the approved vendors
Purchase HCL as per the annual plan from the approved vendors
2. Fuel
Purchase of diesel and furnace oil from the suppliers based on annual budget
3 .Process chemical and packing materials
Raise MPR for the process chemicals needed by the indenting department
Authorization of MPR by Head of Division
Purchase from the approved vendors
4. Engineering stores, spares, equipments and lab chemicals
Raise MPR by indenting department
Authorization of MPR by Head of Division
Processing of MPR and purchase
5. Maintenance services
Raise request note for annual maintenance contract by Head of Division
Award contract to the approved contractors
Purchase/service orders are reviewed for adequacy of relevant data viz specification, delivery,
prices, mode of inspection and approval of material, transportation etc and the order is released
after approval by Head of Commercial. Amendments to purchase orders are made by Head of
Commercial after obtaining concurrence from Head of Division/Finance.
The entire process can be narrated with the following illustration.
7.2.4 Salient features of Commercial functions of NGIL
• The controls from Raw material stage
• Hygiene and sanitations
Receiving of MPR
Evaluation of MPR
Inviting tenders
Evaluation of Tenders
Selection of Supplier
Purchase Proposal
Approval from Finance Department
Purchase Order
Inspection and Storing
• Documentation
• Concept of trace ability
• Concept of risk free raw material
• Assurance of safe raw material for manufacture of safe gelatin
• Origin of cattle
• Certificate of Veterinary Doctors
• Certificates accompany the loads
• Maintenance of documents for trace ability
7.2.3 MARKETING & BUSINESS DEVELOPMENT DEPARTMENT
Marketing is fundamental organizational function, basic for its survival, sustenance and growth. It
has philosophical and strategic overtones for the individual organization, to the extent that this
function aims at achieving some of the basic organizational objectives. Peter Drucker says, “The
purpose of business is to create a customer”. This statement highlights the basic reason for the
existence of any business organization. Marketing can be identified into type’s retail and corporate
business. NGIL follows corporate business marketing. NGIL’s products are marketed directly to the
customer or through dealers to the customers.
Marketing Functions
Identifying new markets
Sales
Sales review
Ensuring customer satisfaction
Business Development Functions
• Conceptualizing new business Opportunities
• Project Identification and Feasibility Study
• Sourcing Know-how, preparation of action plan, selection of site, compliance to regulations
• Plan, co-ordinate, implement and monitor the individual projects
Duties and responsibilities
Marketing Manager: Responsible for all the Gelatin sales and marketing in the export and
domestic market. Coordinates the factory
Dy. Manager (Marketing): Responsible for Ossein exports and buyback scheme from the parent
company. Coordinates with GD and handles DEPB and drawback procedures.
Engineer (marketing): Responsible for all the DCP sales and marketing in the export and domestic
market.
Assistant Officer: Documentation of all gelatin sales. Assistant to DGM (C)
Crushed bone + HCL Ossein Gelatin
Byproduct
DCP
Gelatin
Gelatin is produced from collagen which is a main protein found in animal skin and bones. Gelatin
contains 84-90% protein, 1-2% mineral salts and the rest is water.
Gelatin is specified and classified to three types according to their application. They are:
1) Edible Gelatin
2) Pharmaceutical Gelatin
3) Photographic Gelatin
Edible Gelatin: The most common form of Gelatin is edible Gelatin. Edible Gelatin is used in
confectionery, Gelatin Desserts, diary products, Beverages& Juices
Pharmaceutical Gelatin: Gelatin is used as an ingredient to manufacture two-piece hard capsules,
soft gelatin capsule, tablets & tablet coating.
Photographic gelatin: this grade gelatin is used in applications of paper , film and inkjet paper
Network of gelatin sale of NGIL
NGIL
KCPL
Direct
Marketing
Mitsubishi
Corporation
NGI NGNAIndia,
Colombo,
Jordan,
Egypt,
South East
Asian
US,
Europe
Major Competitors of NGIL Gelatin
Global Indian
D&F, Germany Sterling
Gelice, Japan Pioneer
P.B., UK IGCL
Rousselot Narmada Gelatin
Nippi, Japan Raymon
K&K, US CJ
The plant capacity of G.D is 4000 MT and 3500 MT of Gelatin is produced by NGIL in a year. Of
which 70% of Gelatin is exported and the remaining 30% is sold in the domestic market. The major
customer of Gelatin in the export market is Nitta Gelatin Inc. Major Countries where NGIL exports
gelatin are Japan, Jordan, Iran, Turkey, Dubai, Oman, Srilanka, Singapore, Netherlands, US,
Canada, Australia, Egypt, Thailand, and Indonesia. Domestic market share covers the main cities
like Bangalore, Mumbai, Pune and Chennai.
Alternatives of Gelatin
Carragen
Pectin
Alginates
Ossein
NGIL manufactures ossein under the technical guidance of NITTA & exports Ossein to Nitta, Japan
on a buy-back agreement. Also Ossein is used to manufacture Gelatin. NGIL is having is having an
Ossein production capacity of 7000MT and set up facility to produce 5000MT Limed ossein
Ossein comes in two types:
1. Dry Ossein
2. Wet Ossein(limed ossein)
Dry Ossein is exported to NGI and limed Ossein is sent to the gelatin plant for manufacturing
gelatin. Ossein is an intermediary product and not sold in the market directly. Under the business
collaboration with NITTA, NGIL supplies 70% of Ossein to NITTA on a 100% buy-back
agreement; Remaining 30% is transported to Gelatin Division as a raw material for the production
of Gelatin. There is a special transport arrangement to carry Limed Ossein from Koratty (Ossein
Division) to Kakkanad (Gelatin Division).
Di-Calcium Phosphate (DCP)
Di Calcium Phosphate is a by-product which is extracted while manufacturing ossein from crushed
bone. It is white, odourless, taste less powder. It is an important constituent of mineral mixtures and
is used in feed industry to mainly supplement calcium and phosphorus. Feed grade DCP
manufactured from bones does not contain high level of fluorine, lead and arsenic impurities.
NGIL is the market leader in the production of premium DCP (animal feed grade). With over
twenty years of expertise, NGIL produces and supplies premium quality DCP to all major poultry
and animal feed manufacturers in India. The plant capacity of Di Calcium Phosphate is 15,000
MT .50% DCP is sold in domestic market through agents and also by direct selling. The States
where DCP sold are AP, Karnataka, Tamilnadu, Maharashtra, Orissa, and Chattisgarh. In AP and
Karnataka there are appointed agents to sell the DCP. Nearly 50% of the production is exported to
countries like Thailand, Malaysia, Indonesia, Philippines, Singapore, and Sri Lanka and so on, for
the same purpose.
NGIL DCP Sales:
1. Through the consignment agencies
2. Export
3. General
Alternatives of DCP;
1. Animal By-products
a. Meat meal
b. Fish meal
c. Liver meal
d. Blood meal
e. Hydrolyzed feather meal
2. Oyster meal
Sales Procedure
Market enquiry Purchase Order Sales Invoice Transportation
Delivery
Pricing Strategy
NGIL has fixed a premium price for Gelatin. The total cost would include:
Cost of Production + Packaging + Sales & Distribution + Profit + Taxes = Market Price
Promotional Efforts
Advertising and sales promotion activities: The nature of the product of NGIL is such that they
don’t require any aggressive sales promotional activities. Products are targeted to a particular group
of customers and it is easy to identify and spot the customers and they are constantly being in touch
with their customers. However on requirement basis NGIL conducts sales promotion activities by
advertising the products through posters, event sponsorships, and sales exhibitions and in Pharmacy
Journals.
Apart from these frequent market visits are conducted to study new market entries. Test marketing
and marketing share analysis are carried out to check the status of their products in the market.
Complaint Handling
There is technical team for handling customer complaints in NGIL. On receipt of any complaint
from the customer, marketing department shall immediately register the complaint in the complaint
register. The complaint shall be forwarded to Quality Assurance Department. QA dept shall
investigate the root cause of the complaint. The marketing dept shall then send the report received
from QA on the investigation and action taken to the customer. Customer complaints are reviewed
periodically.
Marketing Strategy
Market- oriented strategic planning is the managerial process of developing and maintaining a
viable fit between the organization’s objectives, skills and resources and its changing market
opportunities. The aim of strategic planning is to shape the company’s business and products so that
they yield target profits and growth.
The main marketing strategies adopted by NGIL are:
Customization: customization is the art of tailoring the product according to the needs of the
customers. It is the ability to prepare individually designed products and communication to
meet each customer’s requirements. Today customers are taking more individual initiative
in determining what and how to buy. They log on to the internet; lookup information and
evaluations of product or service offers; dialogue with suppliers, users and product critics;
and make up their own minds about the best offer. NGIL believes in the strategy of
customization. To achieve this objective the marketing department of NGIL undertake
following activities.
Preparation of marketing plan (periodically both in short term & long term)
Modification of product to suit the customers needs.
Delivering the products in time
Contact with Q.A to meet the standard of the product.
Analyzing the competition
Attending customers’ complaints
Keeping alert with global scenario
Analysis of sales performance
Collection of marketing information (from customers, competitors and regulatory
authorities. The methods of collecting marketing information are through market surveys,
telephonic conversation, direct meetings, and from the media.)
7.2.4 FINANCE DEPARTMENT
Finance is the lifeblood of any business. It is an important section in the finance department.
It plays an important role in the overall accounting procedure of the organization. All the
major works are done in the finance and accounts section.
Functions of Finance and Accounts Department:
To check whether accounting system is properly maintained or not
To see that posting of ledgers, passing of vouchers etc are properly done.
Total analysis of income and expenditure accounts.
Preparation of yearly budgets such as capital budget, revenue budget etc.
Capitalization of the assets
Confirmation of balance of deposits, advances, if any
Preparation of Trial Balance, Profit & Loss account and Balance Sheet
Reconciliation of inter unit accounts
Attending all audits like statutory audit and preparation of all schedules related to Profit &
Loss account and Balance sheet.
Disbursement of wages / salaries.
Scrutiny and approval of funds needed by various departments of the organization
Loan recoveries
Tax remittance
P.F contribution remittance
Leave encashment, retirement benefits, welfare, recoveries and remittances, medical facility
for accident compensation etc are provided.
Duties and responsibilities
General Manager (F&A)
1. Overall financial management of Kerala Chemicals and Proteins Limited and Bamni
Proteins Limited
2. Responsible for the following functional areas:
a. Planning, budgetary control, management information system, board notes and
concurrence of all work orders and executive sanction requests.
b. General accounts, preparation of final accounts and auditing, implementation of
accounting procedures.
c. Complying with the formalities relating to sales tax, income tax, works contract tax,
etc
d. Identification of cost centers, cost control, furnishing cost data to the Managing
Director and division heads
Manager (F)
Accountable for:
a. Efficient functioning of the Finance and Accounts functions
b. Timely submission of Reports and Accounts
c. Generation of control information leading to expenditure reduction and revenue
augmentation
d. Optimum utilization of Assets and effective control of liabilities
e. Reduction in incidences of taxes and duties due to permitted planning
f. Working capital control and management
Manager (A)
1. Monitoring and control of all cash receipts and payments
2. Arrangements for payments to creditors
3. Follow-up and monitoring of sundry debtors
4. Monitoring and management of overdraft facilities from banks
5. Attending to other requirements of creditors such as issue of C- forms, priority payments
etc
6. Monitoring and management of consignments, sales and stock of goods send on
consignment
7. Collection and monitoring of dues from consignment agents.
Manger (EDP)
1. Maintenance and control of entire computer installations of the company including head
office and production division security at Gelatin Division, Kakkanad
2. Monitoring the development of new application softwares based on the requirements of the
user department
3. Acting as an interface between departments and outside software developers for developing
new application softwares.
4. Managing the modifications/amendments/corrections sort for by the various user
departments.
5. Keeping maintenance of proper data/application software backups.
6. Licensing of softwares
7. Management of data transfer between divisions and head office
8. Technical advice on all purchases required for Electronic Data Processing applications.
Dy. Manager (F) I
1. Preparation of company budgets
2. Preparation of periodical receipts on product costing
3. Preparation of MIS reports for management review and decision making
4. Preparation of depreciation schedule.
5. Ensure maintenance of Stores Ledger and Assets Register
6. Compliance of sales tax particulars for filing returns.
Dy. Manager (F) II
1. Maintaining General Ledger and drawing up trial balance every month
2. Maintaining Stores Ledger
3. Payment of salary/wages
4. Checking of factory imprest (Ossein Division)
5. Reporting of long overdue advances
Budgeting
The company follows historical budgeting and prepares yearly budgets for the company as a whole.
And also separate for registered office, Ossein and gelatin divisions.
Investment Proposals
Company is right now implementing a capital project on capacity expansion of gelatin plant to
capitalize on the economies of large scale production. In addition to the above the company is also
contemplating massive investments on related areas of business to take care of any eventualities in
the export market.
Financial Highlights for the last 8 years (Rs in lakhs)
2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09Total
Income8002.33 7969.16 9224.71 9961.69 9966.19 13766.42 14585.97 18645.02
Sales 7161.41 7629.65 8601.25 8841.23 9763.86 13119.55 14638.13 18247.75Exports 4698.63 4684.77 5260.42 5424.82 6236.79 7968.00 7950.32 10141.82Pre-tax 367.83 (467.02) (645.82) (217.49) (365.65) 721.83 728.91 2466.38
Profit/(loss)Profit/(loss)
after tax441.45 (311.05) (645.82) (239.72) (379.65) 592.05 666.07 1501.94
Earnings per share
(Rs)
5.26 (3.70) (7.69) (2.85) (4.52) 7.05 7.93 17.88
Dividend per
share(Rs)
- - - - - 1.00 1.50 3.00
Reserves & Retained earnings
7373.33 7077.28 6431.46 6191.75 5812.10 6305.88 6777.98 7984.09
Share capital
840.00 840.00 840.00 840.00 840.00 840.00 840.00 840.00
Shareholders’ funds
8213.33 7917.28 7271.46 7022.83 6630.34 7110.95 7590.66 8824.09
Return on Equity (%)
5.37 (3.93) (8.88) (3.41) (5.73) 8.33 8.77 17.02
Book Value/share
(Rs)
97.78 94.25 86.57 83.61 78.93 84.65 90.36 105.05
Gross Block
10746.77
10882.23 11028.25 11578.84
11718.26
11632.38 12402.03 13609.38
Net Block 7531.66 6955.03 6411.08 6325.73 5777.68 5236.47 5384.24 5756.45
Significant Accounting Policies:
Basis of Accounting: The financial statement are prepared under the historical cost convention on
accrual basis expect as otherwise stated and in accordance with the applicable Accounting
Standards
Uses of estimated: The presentation of financial statements in conformity with the generally
accepted accounting principles requires estimated and assumptions to be make that affect the
reported amount of asset and liabilities on the date of the financial statement and the reported
amount of revenues and expenses during the reporting period. Differences between the actual result
and estimated are recognized in the period in which the results are known/materialized
Fixed assets: Fixed assets are stated at cost less depreciation and impairment in value if any is
adjusted
Depreciation: Depreciation on plant and Machinery (other than service equipment) is provided on
straight line method. The rates adopted are as prescribed in Schedule XIV of the companies act,
1956 read with circular no/1/1/86 dtd 21.5.86 of the Department of company affairs, Government of
India except, in respect of the items having value in excess of Rs.5000/-, which are depreciated at
higher rates of the basis of technical evaluation by the management.
Investment: Long term inventories are stated at cost. Decline in value if any which is not
considered temporary in nature is provided for.
Inventories: In inventories are valued at lower cost or net realizable value item wise. For this
purpose the cost of bought out inventories comprise of the purchase cost of the items net of
applicable tax/duty credits and cost of bringing such items in to the factory on a weighted average
basis. The cost of manufactured inventories comprises of the direct cost of production plus
appropriate overheads. The net realizable value of bought out inventories in taken at their current
replacement value
Research and development: Research and development cost is expensed in the year in which it is
incurred unless the future benefit thereon is certain
Income tax: The provision for current tax is made based on the tax payable under the income tax
act 1961 Deferred tax assets/ Liabilities representing timing differences between accounting income
and taxable income are recognized to the extent considered capable of being reversed in subsequent
years
Export incentives: Export incentives are recognized on exports based on the estimated realizable
value of such entitlements.
Foreign currency Transactions: Monetary items denominated in foreign currency are reported at
the exchange rate prevailing as at the date of the Balance sheet and the resultant exchange gain/loss
if any has been adjusted to profit and loss account to the extent they related to items other than
liabilities incurred for acquiring fixed assets and those relating to liabilities for fixed assets which
have been adjusted to the carrying cost of such assets.
Borrowing Costs: Borrowing costs that are directly attributable to the acquisition construction or
production of an asset that takes a substantial period of time to get ready for its intended use are
capitalized. Other borrowing costs are recognized as expenditure for the period in which they are
incurred.
7.2.5 SECRETARIAL DEPARTMENT
NGIL’s secretarial department consists of a Company Secretary and Senior Officer
Duties of Company Secretary:
The duties of a secretary may be classified into two divisions. Statutory duties and General duties.
Statutory or legal duties:
Maintenance of statutory books of the company, such as Register of members, Share Transfer
Book, The Minute Book, Register of Charges, Register of investments, Register of Directors,
Managing Director, Manager and Secretary
Preparing and feign the resolutions, reports and returns, copy of lease and agreement, legal
forms and other documents on behalf of the company
Supervising the issue of allotment of shares, share transfers and forfeiture of share, stock,
bonds and debentures of the company and the issue of share certificates and other legal
documents
Keeping the common seal of the company in safe custody and using it only when authorized
by the Articles and the Board of Directors
Ensuring that the activities of the company are not ultra vires the Memorandum of
Association or the Company Law.
Sending out copies of Balance Sheet, Profit and Loss Account and Auditors report.
General Duties:
He has responsibility of properly organizing the office
In consultation with the Chairman of the Board, he must arrange for the conduct of Board
Meetings by preparing the agenda, issuing notices and taking notes of the proceedings at the
meetings and recording minutes of same.
The secretary acts as a connecting link between the company and the shareholders
It is his duty to project the company’s image in the minds of the public at large.
7.2.6 PRODUCTION DEPARTMENT
Manufacturing in its broadest sense is decidedly an art. There are three important phases of modern
manufacturing.
Planning of Production
Supplying of men, machines and materials
Controlling of production quality and process.
The production department sets targets during the periodical common division meeting. From this
plan, daily production target is determined. The daily production detail is given to commercial
department for procurement of raw materials. For the smooth going of production, the production
department is always in contact with commercial department, and stores department. The main
objectives of production are:
To ensure that all the products will have consistent quality
To achieve maximum customer satisfaction
To foster team work for optimum productivity of men and machinery
To meet the environment regulations with emphasis on safety of all the employees and
maintain the best house - keeping standards.
Installed capacity
Ossein division:
Ossein : 7000 MT per annum
Limed Ossein : 5000 MT per annum
Di calcium Phosphate: 15000 MT per annum
Gelatin division:
Gelatin : 4000 MT per annum
Bamni Protein ltd:
Ossein : 2400 per annum
Di calcium Phosphate: 5000 per annum
7.2.6.1 Central Engineering Services Department (Maintenance)
According to Alfred and Beaty, ‘Maintenance in an industrial plant is the upkeep, repair, renewal
and replacement of worn, damaged, or obsolete parts of buildings, machinery and equipment’.
Maintenance aims primarily to keep in efficient operating condition the productive plant and
equipments, their auxiliaries, general engineering services, material handling units etc, as well as to
keep in good state of repair the buildings and structures. Maintenance also aims at keeping to the
minimum possible level down-time of such plant and equipment so as to ensure their higher
availability for production.
There can be two types of maintenance: Preventive and Corrective.
Preventive Maintenance implies frequent inspection to detect minor faults and the early correction
of them, supplemented by periodic overhauling in accordance with a plan so that the possibility of a
major breakdown is almost entirely eliminated. On the other hand, corrective Maintenance means
that action is taken only when the need for it becomes obvious, and therefore gives no assurance
that a major breakdown will not occur.
CES in NGIL is responsible for equipment and plant maintenance, breakdowns and improvements.
For maintenance to be done by external contractors approval from MD & Finance department are to
be sought.
Duties and responsibilities
Deputy Manager
Bring machine breakdowns to zero
Track schedules for maintenance of machines
Prevention of equipment failures -Assistant Manager
Maintenance of machines-Senior Engineer
Maintenance planning activity
Planning materials for shut down and daily works-Engineer
Supervising the works done in the field
7.2.6.2 Quality Assurance and Quality Control
NGIL gives paramount importance to the quality of the product. To suite the customers needs
Q.A/Q.C department of NGIL regularly evaluate the production process starts from raw material
inspection and assessment of the finished product whether the product has met all the standard
quality requirements.
Quality Control stands for the systematic control of those variables, which affect the excellence of
the ultimate product. The general quality control process involves:
Establishment of quality standards
Ascertainment of quality deviation
Evaluate the methods of process of production and suggest improvements
Accelerate the sale by presenting only the quality goods
The main functions of this department are
Control of raw materials
Standards and specifications
Control over production operations
Testing the quality of the equipment and other devices
Gaining control of quality through location of inspection points
Amount of inspection desired
Development of quality consciousness
Quality control of products through standardization of products and prior shipments
Application of statistical methods of quality control through the devices such as sampling,
frequency distribution, quality control charts, standard deviation, range, probability theories
etc.
Maintenance of adequate inspection and control record.
Quality Assurance certifications
With the objective of providing credibility and quality assurance to their customers the company
has been certified
ISO 9001:2000 - Ossein Division, Gelatin Division and
Bamni Proteins Limited
HACCP - Gelatin Division, Ossein Division
Drug Manufacturing Licence - Gelatin Division
WHO-GMP - Gelatin Division
EDQM - Ossein Division, Gelatin Division& Bamni Proteins
USFDA - Gelatin Division
IFANCA & MUI Halal - Gelatin Division
KOSHER - Gelatin Division
QUALITY POLICY
We, in NGIL are committed to enhance customer confidence through continual improvement of product quality, safety and service.
Sd/-
Managing Director
It is this simple realization that urged them on across the last twenty years to focus solely on
quality. Perhaps it is this preoccupation with quality that won them rich dividends- awards for
quality and performance, discerning clients across the world and a steady growth rate, NGIL
combines the best technology, marketing expertise and most importantly, dedicated human
resource. All of which go a long way to ensure their clients absolute quality.
Sustained quality through advanced technology: Their association with NITTA gives
them access to the latest technologies in the industry. A whole time Joint Managing Director
from NITTA heads technical operation. Gelatin quality control is directly under a Quality
Control Manager for NITTA. A full-fledged R&D department focuses on innovation,
improvisation and process development.
Quality Customer Service: Comprehensive customer orientation is one of NGIL’s
entrepreneurial guidelines. We believe that technically demanding products are only as good
as they’re accompanying services. Excellent customer support service and prompt delivery
has helped them establish a long-term relationship with customers. Their support services
include after-sales guidance, technical advice and usage related solutions.
7.2.6.3 Stores Department
A store keeping is defined as ‘that aspect of material control concerned with the physical storage of
goods’. It is the connecting link between the planning and production department and the shops.
The main facets of the stores keeping services are receiving, recording, storing and preserving,
issuing, replenishing and controlling the materials.
Stores department of NGIL is segregated into two namely, general stores and the engineering
stores. General stores concentrates the storing of raw materials needed for production and
engineering stores is concerned with the storing of tools and material equipments.
Objectives of storekeeping:
There are three principal objectives of stores keeping:
To safeguard all goods in storage against losses
To have available all such goods ready for prompt delivery when properly authorized, and
To provide maximum stores keeping service to the manufacturing and sales department at a
minimum cost.
Function of storekeeping department:
Receipt of materials into store
Record keeping of materials in store
Storage of materials
Maintaining stores
Issuing stores
Co-ordination of storekeeping with materials control
DATA ANALYSIS AND INTERPRETATION
FINANCIAL HIGHLIGHTS (Rs in crores)
2008-09 2007-08
Profit before depreciation and Income Tax 31.15 13.73
Less: Depreciation 6.49 6.44
Provision for income tax /FBT .15 .14
Provision for Tax under MAT(current year) 2.79 .83
Provision for Tax of earlier years .13 .34
Profit/Loss after tax 1502 6.66
Balance profit available for appropriation 15.02 6.66
Proposed Dividend 2.52 1.26
Dividend Tax .43 .21
Balance of loss brought forward from previous year 5.17 10.02
Balance Profit/Loss carried to Balance Sheet 2.90 5.17
The financial highlights of the company showed a Loss after tax of Rs 379.64 lakhs in the
financial year of 2005-06. The reasons for this are: the mad cow disease resulting in a general
reduction in the global demand for bone gelatin due to health scare, bird flu leading to the loss
of market for DCP, strengthening of rupee against dollar, high raw material cost, increase in
freight, increase in furnace oil price.
In 2006-07, sales have increased by 34.4% over the previous year to Rs 13123 lakhs as a result
of increased demand of Ossein from collaborators and also better sales realizations of DCP. The
production at the Ossein plant increased by 48% and at Bamni Proteins Limited (BPL), the
subsidiary company, by 25.29%. This year the company changed its drying operations from
Furnace oil to Firewood except in critical areas resulting in substantial savings. The profit
before tax is Rs. 721.83 lakhs as against a loss of Rs.365.64 lakhs during the previous year. The
achievement of 2006-07 can be attributed to the strength of the company’s brand and strong,
enduring customer relationships, backed by the commitment of collaborators M/s. Nitta Gelatin
Inc., Japan.
In the year 2007-08, sales increased by 11.5 % over previous year to Rs.14638 lakhs as a result
of increased demand of Ossein from the collaborators, increase in production and sales of
gelatin and also better sales realization of DCP.As far as exports were concerned, it was a
turbulent year due to wide fluctuations in the US Dollar. The profit before tax is Rs.728.90
lakhs.
In the year 2008-09, sales increased by 25% over the previous year to Rs.182.48 crores mainly
due to increased production, increase in unit sales realization and better sales mix. The profit
before tax has increased by 238% over the previous year to Rs 24.66 crores. Production of
gelatin increased from 3090 MT to 3522 MT an increase of 14%.
CORPORATE
SOCIAL
RESPONSIBIL
ITY
Chapter 8
CORPORATE SOCIAL RESPONSIBILITY
NGIL being a company with a very stringent code of business ethics, both in paper and in practice,
the Company has been actively participating in community development activities right from the
beginning. The major community development projects sponsored by the Company are:
1. Construction of a 10-bedded hospital building at Kathikudam, near the Ossein
Factory.
2. Construction of a Reading Room under the name and style of Panampilly Smaraka
Vayanasala.
3. Co-partnership in the construction of “Krishi Bhavan” in Kadukutty Panchayat.
4. Sponsoring of prizes for the Best Students in SSLC exams, in General Stream and in
Scheduled Castes stream, from the Kadukutty and Koratty Panchayat area.
5. Co-partnership in the self-employment programme in the Kadukutty and Koratty
Panchayat areas, through the Kadukutty Rural Welfare Society.
6. Sponsoring of prizes in the sports activities in the area surrounding the Ossein
Division.
7. Provision of free drinking water to the families staying in the vicinity of the Ossein
Division and Gelatin Division.
8. Extending financial assistance for the free medical camps conducted in the areas
surrounding Ossein Division and Gelatin Division.
9. Extending financial assistance for the Panampilly Nagar Beautification Scheme,
initiated by the Panampilly Nagar Welfare Association.
10. Co-sponsoring of events conducted by the Government Departments, local bodies.
Reward for long service: The employees who complete 10 years’ of service in NGIL will be
rewarded with a wrist watch in recognition of the long service rendered by them.
Marriage gifts to employees: The Company has a system of giving a monetary gift at the time of
the marriage of an employee. The marriage gift is given in the form of a gift cheque on the date of
marriage.
SWOT
ANALYSIS
Chapter 9
SWOT Analysis
The overall evaluation of a company’s strengths, weakness, opportunities and threats is called
SWOT analysis. In general, a business unit has to monitor key macro environment forces
(demographic, economic, technological, political-legal, and social-cultural) and significant
microenvironment actors (customers, competitors, distributors, suppliers) that affect its ability to
earn profits. The business unit should set up a marketing intelligence system to track trends and
important developments. For each trend or development, management needs to identify the
associated opportunities and threats. A major purpose of environmental scanning is to discern new
marketing opportunities. Each business needs also to evaluate its internal strengths and weaknesses
periodically. It can do so by using a Memo or checklist for performing strengths, Weakness
Analysis. Management reviews marketing, financial, manufacturing and organizational
competencies and rates each factor as a major strength, minor strength, neutral factor, minor
weakness, or major weakness.
Strength
Technology: The technology used in the production of Gelatin by NGIL is world class and
there is a competitive technological support and assistance by the NITTA Inc, Japan.
Collaboration with World Class performers: NGIL has an excellent tie-up with leading
companies of the world
KSIDC’s Assistance: KSIDC is a fully owned company of the State Government and for
the business development and industrial promotion NGIL gets professional, technical and
financial assistance from this governmental agency.
A vast global clientele
Dedicated, technically qualified people
Committed to improving the quality of the society
Weakness
Raw material transportation and availability: Raw material transportation is one of the
main problems that the company faces. Major part of the cattle bones is brought from North
India and they are being transported by trucks. Earlier raw materials were brought by
Railway goods service but often there were delays in getting the material on time since the
Railway Transportation Board gives last preference to such materials. Hence bringing entire
raw material by trucks involves a high raw material transportation cost.
Foreign exchange fluctuation: There is high fluctuation in the value of US dollar to India
rupee. Since 80% of the sales into the export market are billed in terms of US$ company is
incurring loss.
Low Market share: When we consider the entire gelatin industry the contribution of NGIL
is very minimum of 10-15%.
Opportunities
NGIL has successfully faced three very important international regulatory inspections and
therefore expects an increased confidence of their overseas customers resulting in an
increased demand for Gelatin. It is poised for another certification under the ISO 14001
which focuses mainly on Environment Management.
NGIL expects orders from new international customers in the pharmaceutical sector.
NGIL’s products have the advantage of being well accepted in terms of quality and
regulatory compliance and therefore expect to increase its presence both in the export and
domestic markets.
The company is in the process of establishing business in new overseas markets on the
strength of the product quality and regulatory compliance
The company is also exploring the possibilities of offering value added products to new
markets and new customers.
Threats
There has been a substantial increase in the production volumes of Pork Skin Gelatin. The
increased availability of this type of Gelatin is likely to adversely affect the demand of
Bovine Bone Gelatin.
Also Gelatin alternatives such as HPMC and starch based products pose a great threat to the
future of the industry
Conventional photography is making way to digital photography and a steady decline in this
market segment has to be anticipated.
Increase in the price of crushed bone and furnace oil.
REVIEW
AND
SUGGESTIONS
CHAPTER - 10
Review and Suggestions
My short experience at NGIL leaves me an impression that this is one of the leading, well-knit and
networking organizations in the country. It holds a vibrant organizational culture where the
members exercise a shared meaning, which distinguishes this organization from others. The
distinguishing characteristics I could pick up are:
People orientation
Team orientation
Innovation and risk taking
Aggressiveness
Stability
Good production facility.
Good industrial relationship
Qualified and skilled workers.
The company is environment friendly.
Investment in R&D is highly efficient
People orientation
Good incentive systems
Unity between trade union and the company
Workers health and safety are given prime importance
A good coordination exists between different departments
Looking at the overall performance of the company, some of the satisfying areas that could be
highlighted are:
There is a continuous growth of income and turnover of the company. Turnover increased to
Rs.182.47 crores during the year ended 31st March 2009 as compared to Rs 146.38 crores
during the previous year.
The Gross Profit (earnings before interest, depreciation, taxes and write back) for the current
year was Rs.10.141crores as against Rs. 7.9 crores in the previous year.
There is a continuous increase of sales and exports.
The company proposes a dividend of Rs. 3.00 per share on 8400000 fully paid up equity
shares of Rs. 10/- each of the company for the year ended 31st March 2009.
A few suggestions, which could augment the performance of the company, are:
Since the fluctuation between US$ and Indian rupee are higher, the company should think of
billing in other currencies like Swiss Franc , Euro etc where the fluctuations are
comparatively lower.
The company should expand volumes of production so as to economize on the advantages
of higher production and thereby augment the increasing trend in the domestic sale.
Vibrant presence of NGIL in the international market: Currently NGIL holds only about 8-
9% of International market share. This can be further improved
By attracting new customers with continuous improvement in the international quality
standards of the product and with new strategies.
Control of manufacturing, administrative and selling expenses: raw material cost and the
production cost are increasing year by year. Thus these costs are to be further controlled by
minimizing the wastage and improving the efficiency of workers.
Development of Bamni Plant: Taking into consideration of various facts like better
availability of raw materials, cheap labour, it would be a viable option to develop, extend
and even diversifying the production in the Bamni plant by setting up new and modern
plant.
The company can have a pooled purchasing system for the main raw material, crushed bone
at the Bamni Plant and from there it can be transported to the ossein division to reduce the
landed cost of raw material and cost of production.
The company can convert the Kerala based bone suppliers to captive suppliers by properly
helping them through strategic financial arrangements.
Company may also venture into agro-based diversification programmes.
Focus more on environment improvement: the company may take up more corporate social
responsibility programmes to improve the social status.
Company may initiate efforts to build new competencies/to enhance the existing
competencies to keep at pace with the growing international competency levels. For this the
activity of the training and development department may be accelerated.
Industrial counseling may be provided to the employees
Group activities such as quality circles, brainstorming, suggestion system etc should be
effectively revived.
NGIL recreation club activities can be made more dynamic and more regressive to motivate
the employees
In the current scenario of swine flu, the company can monopolize the market with updated
pricing strategies.
The gelatin is mainly produced from the pig hide mostly all over the world. The company
uses bovine hide for the same and thus has an edge in the market considering the current
scenario (swine flu).and should utilize this opportunity
to increase their production.
CONCLUSION
CONCLUSION
From my observation and study I have found that NGIL as an organization has a unique
existence. The organization has imbibed a Japanese culture in the ranks and levels top to bottom.
Right from the Managing Director to the lowest grade worker wear the same uniform. They take
food from the canteen on a uniform menu. They have developed a unique culture of wishing each
employee on his birthday. The Managing Director himself will present the birthday card to the
concerned employee and wish him. All the employees will then shake hands with the employee
conveying their birthday wishes.
The NGIL management is practising an open door policy, in the sense that any employee can
meet the Department Head or any Senior Executive or Managing Director anytime. The
management has also promoted cross functional teams for better interaction among the various
departments and quicker decisions. This system has found great success in the organization.
The NGIL management believes in the philosophy of transforming employees through
training .With this in view ,the management sets apart a sizeable amount for training .The company
has formulated a well defined training policy and this policy is implemented through a set of
standard operating procedures (SOP’s) . The training department has undergone audits by
regulatory bodies and customers. The training department has been adjudged as an asset to the
organization by these audit
The Company has evolved a participative style of decision making through an Employee
Involvement Scheme and through the working of Cross Functional Teams. These forums provide
ample opportunities even to the lowest level employee to forward suggestions and implement the
same with the full and active support of the Top Management. The employees whose suggestions
are implemented are rewarded suitably. The initiators of three best suggestions in a particular year
are given special rewards
With a view to make the organization eco-friendly, the Top Management has gone a step
forward to get the Gelatin Division and the Registered Office certified under the ISO 14001
guidelines. The certification is expected by September 2009.
On the whole, it is seen that NGIL is a vibrant organization with a global presence. The
organization is poised to make a quantum leap by increasing its turnover from Rs.200 crores to
Rs.500 crores by 2011-12 through various diversification projects .
I wish the organization great success in all its future endeavors.
Ramya Thomas
BIBLIOGRAPHY
BIBLIOGRAPHY
1. Dr. Saxena, S.C, Business Administration and Management, Shaitya Bhawan
Publications, Agra, 2007.
2. Terry & Franklin, Principles of Management, eighth edition, AITBS Publishers,
Delhi
3. Kotler, Philip, Marketing Management, Prentice Hall of India pvt. Ltd.
New Delhi, 2007.
4. Maheshwari S.N., Financial Management, 5th Edition, Sultan Chand & Sons,
New Delhi
5. NGIL Manuals
6. Annual Reports of NGIL 2007, 2008, 2009
7. www.gelatin.com.
10. www.oecd.com
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