REPLAY
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Replay (T1 or ATS) Recorder Base Platform
PC with 512 MB RAM, 10/100 Ethernet, 80 GB hard drive standard (larger sizes available)
Linux or Windows XP Pro Supports up to two T1s, or up to 32 analog ports (trunks
or extensions) Replay Recording software pre-installed Basic cables included
Replay_T1 Base Platform
T1 (PRI) to/from PBXT1 (PRI) from/to Telco
(Single or Dual T1 Implementation)
Network
(Temporary storage of
recordings).
TAP
Replay
Replay_ATS Base Platform
Analog Ext.Analog Trunks
(Analog Trunk or Station support)
PBX
Replay
If you plan to record ALL extensions, connect Replay_ATS here.
Replay
- OR -
To record specific extensions, connect Replay_ATS here.
Replay (T1 or ATS) Recorder Base Platform
Records directly to .WAV file
Filename tagged with channel-ID, day, time, length-of-call and direction
Recordings are automatically sent to the server
Replay (T1 or ATS) Recorder in your environment
TAP
PBXT1 (PRI)
Network Network
Recordings are stored herein a Central Location
Telco
Access TAPIT WebReports and Replayrecordings.
This PC (provided by client) will have Windows IIS, TAPIT
Web Reports and Replay Server installed.
Replay
Replay Server Configuration Screen
Replay user specifies how frequently voice files are going to be moved from the Replay Boxes and where to move them.
Automatic voice file delete or archive is scheduled here.
If necessary voice files can be manually deleted, archived or imported using this screen.
Voice files are moved to Central Location from all Replay Boxes.
Central Location is a folder by default located on the Replay Server PC.
Voice Files
Voice Files
Replay Box 2
Replay Box 1
Moving voice files from Replay Boxes to the Central Location
Central Location
Replay Server PC(provided by Client)
Voice files can be moved:
in minute intervals
daily
weekly
monthly
A user configures Replay Server software to move voice files from each Replay Box to the Central Location.
Configuring Replay Boxes
Voice Files
Voice files can be scheduled to be periodically archived from Central Location.
Central Location
Automatic Archive of Voice Files
Archive Location
Replay can be scheduled to archive:
previous month files on a specified day of a month(i.e. archive files for the previous month, on 28th day of this month, at 1:00 AM)previous week files on a specified day of a week (i.e. archive files for the previous week, on Sunday of this week, at 1:00 AM)previous day files at a specified time of a day(i.e. archive files for yesterday, today, at 6:00 PM)
Voice Files
Voice files can be scheduled to be periodically deleted from Central Location.
Central Location
Automatic Delete of Voice Files
Replay can be scheduled to delete:
previous month files on a specified day of a month(i.e. delete files for the previous month, on 28th day of this month, at 1:00 AM)previous week files on a specified day of a week (i.e. delete files for the previous week, on Sunday of this week, at 1:00 AM)previous day files at a specified time of a day(i.e. delete files for yesterday, today, at 6:00 PM)
Listening to recorded telephone conversations
Recorded voice files can be accessed via Tapit Web Reports.
For example if you would like to listen to a phone call for extension 101, made on 1/29/2007 between 3:00 PM and 4:00 PM, you simply run the Detail Activity by Extension/Date report with appropriate criteria.
Enter Criteria into reports filter screen and Click on Create Report
Click on a desired call record on a detail activity report.
Replay Web finds the corresponding voice file and automatically plays the recording.
If you do not wish to listen to this recording in its entirety double click anywhere on the empty space of this slide to continue.
Trisys, Inc.
215 Ridgedale Ave
Florham Park, NJ 07932
Tel: 973-360-2300
Fax: 973-360-2222
Internet: www.trisys.com
Email:[email protected]