Replacing the water cooler: connecting through enterprise microblogging

20
Replacing the water cooler: connecting through enterprise microblogging Zaana Howard Darren Ryan CPA Australia
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Presentation delivered at VALA2010 conference, 11 February 2010 at Melbourne Convention and Exhibition Centre.

Transcript of Replacing the water cooler: connecting through enterprise microblogging

Page 1: Replacing the water cooler: connecting through enterprise microblogging

Replacing the water cooler:connecting through enterprise microblogging

Zaana HowardDarren RyanCPA Australia

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Once upon a time…

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ProtagonistCPA Australia129 000+ members450 employees16 offices11 countries

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PrefaceWhy this microblogging thing…?

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A quick note

about Yammer

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Chapter 1A love story in the making

(…and still in the making)

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Chapter 2Reminiscing about good times(the mushy part…)

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Organisational learning

‘All of us are smarter than any of

us’

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Knowledge sharing AKA the lunch

review

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Flattened communication AKA the first 90 days

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Simplifying the complexAKA the Japanese website incident

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Lesson 1Who owns it?

(now and later)

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Lesson 2Measure from the start(you’ll thank me later)

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Lesson 3Be ready for what

may (or may

not) happen

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Lesson 4 Integrate (rinse, wash, repeat)

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Lesson 5Keep it simple

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Epilogue…

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Thankyou - Questions

Zaana Howardzaanahoward.com

@[email protected]

Darren Ryan@darrenjryan

[email protected]

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Image acknowledgementsAll images courtesy of Flickr creative commons1. & 20. Bubbles in the water cooler by quinn.anya.2. Mini book III: binding detail by B_Zedan3. Silhouette by Jim (jaytay)4. One thing puzzles me by Piulet6. A winter love story by Pink Sherbert Photography7. Dance of love by kjunstorm8. Group Hug. By Ian Layzell by ianlayzelluk9. Lunch by malias10. Flat by ASurroca11. In a land of mist...listening, observing… by oleg.ski12. Zuzu up close by atomicshark13. Stick tug-of-war by optimieron14. Blue tape measure by Darren Hester15. surprise!!! 4/365 by bensonkua16. Camouflaged by [brian] 17. Red fruit: apple by beta karel18. Abstract 1 by wisconsinhiker19. The Question by Corey Templeton