Rental Housing

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Tips From the Pros to Help You Effectively Manage Your Rental Property Housing Rental EAST BAY RENTAL HOUSING ASSOCIATION | NOVEMBER 2012 PLUS: THERAPY PETS REMAIN A HAZY TOPIC IN PROPERTY MANAGEMENT EBRHA’S 6TH ANNUAL TRADE EXPO: IN PICTURES Fall Back Into MAINTENANCE

description

The November issue of Rental Housing provides landlords and property managers with effective fall maintenance tips to keep your property running smoothly.

Transcript of Rental Housing

Page 1: Rental Housing

Tips From the Pros to Help You Effectively Manage Your Rental Property

HousingRentalEAST BAY RENTAL HOUSING ASSOCIATION | NOVEMBER 2012

PLUS:

THERAPY PETS REMAIN A HAZY TOPIC IN PROPERTY MANAGEMENT

EBRHA’S 6TH ANNUAL TRADE EXPO: IN PICTURES

Fall Back Into MAINTENANCE

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4 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

East Bay Rental Housing AssociationVolume IX, Number 11 November 2012

EBRHA OFFICE 360 22nd Street, Suite 240 Oakland, CA 94612 tel 510.893.9873 fax 510.893.2906 www.ebrha.com

EBRHA STAFF DIRECTOR OF OPERATIONS | Cathy Hayden [email protected] | x1 DIRECTOR OF COMMUNITY AFFAIRS | Jill Broadhurst [email protected] | x4 DIRECTOR OF ADVERTISING SALES | Tina Bocheff [email protected] | x5 PUBLICATIONS & COMMUNICATION PRODUCER Esteban Cortez | [email protected] | x6 MEMBER SERVICES, EDUCATION & ACCOUNTING Danielle Walker | [email protected] | x2

EBRHA OFFICERS PRESIDENT Bill Bagnell 1ST VICE PRESIDENT Irina Gelfenbeyn 2ND VICE PRESIDENT Luke Blacklidge TREASURER Conor Murphy

SECRETARY Jack Schwartz

EBRHA DIRECTORS Daniel Bornstein, Grant Chappell, Link Corkery, Fred Morse, Rick Philips, Wayne Rowland, Judy Shaw

PUBLISHED BY Wayne C. Rowland

PRODUCED BY EBRHA Communications Committee Tina Bocheff, Daniel Bornstein, Esteban Cortez, Irina Gelfenbeyn, Wayne C. Rowland

EDITOR Tina Bocheff ART DIRECTOR & PRODUCTION Esteban Cortez

ADVERTISING Tina Bocheff | 510.318.8303

Rental Housing (ISSN 1930-2002-Periodicals Postage Paid at Oakland, California. POSTMASTER: Send address changes to RENTAL HOUSING, 360 22nd Street, Suite 240, Oakland, CA 94612.

Rental Housing is published monthly for $36 per year by the East Bay Rental Housing Association (EBRHA), 360 22nd Street, Suite 240, Oakland, CA 94612.

Rental Housing is not responsible for the return or loss of submissions or artwork. The magazine does not consider unsolicited articles. The opinions expressed in any signed article in Rental Housing are those of the author and do not necessarily reflect the viewpoint of EBRHA or Rental Housing. This publication is designed to provide accurate and authorita-tive information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting or other professional services. If legal service or other expert assistance is required, the servic-es of a competent person should be sought. Acceptance of an advertisement by this magazine does not necessarily consti-tute any endorsement or recommendation by EBRHA, express or implied, of the advertiser or any goods or services offered. Published monthly, Rental Housing is distributed to the entire membership of EBRHA. The contents of this magazine may not be reproduced without permission. Publisher disclaims any liability for published articles. Printed by Jostens Printing Co. Copyright © 2012 by EBRHA. All rights reserved.

Contents NOVEMBER 2012

Events & Directory36 COMMUNITY CALENDAR38 MEMBER DIRECTORY42 MEMBERSHIP APPLICATION42 AD INDEX

Features

Columns 8 NEWS

Rental Market Growth Loses Speed

10 COMMUNITY PARTNER Reginald Hairston BY ESTEBAN CORTEZ

30 ESQ. & A A Hazy Topic BY VARIOUS AUTHORS

28Time is MoneyBY CLAYTON BARRY

14Unwanted GuestsBY JULIE TWICHELL & DOUG HENDERSON

18Weathering the WinterWeatherBY TERRY MEANY

34 THE GREEN SHEET Local Governments Launch Ambitious Energy Efficiency Programs

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contributors

JULIE TWICHELLJulie Twichell is the Outreach and Com-munications Manager for the Alameda County Lead Poisoning Prevention Pro-gram. She has a degree in Public Health Education and has worked for the Lead Program for over 20 years, assisting families, property owners, contractors and other community members in making their properties healthier for children.

DOUG HENDERSONDoug Henderson has been involved with construction and housing for over 30 years and with Alameda County’s hous-ing programs for 23 years. Currently a lead project designer with the Lead Poisoning Prevention Program, he also serves as housing coordinator on the county’s Healthy Homes Project. Doug has done extensive training on lead and healthy homes topics and is an approved trainer for the National Center for Healthy Housing, Environmental Protection Agency, and California Department of Public Health.

STEVE WILLIAMSSteve Williams of Fried & Williams LLP received his bachelor’s degree in Law and Society from the University of California, Santa Barbara. He received his law degree from Golden Gate University. He has been representing property owners in the Bay Area since passing the California bar exam in 1999. Steve’s experience includes

counseling property owners in many areas of the law, including landlord/tenant, co-ownership and neigh-bor disputes, and purchase/sales transactions. He has represented clients in court, at arbitration, at mediation, and at government agency hearings, including Rent Board hearings. He has extensive litigation experience and has argued cases before the California Court of Appeal.

CLAYTON BARRYClayton Barry is a general contractor and Partner at SERVPRO of San Leandro and Belmont/San Carlos. He is a certified mold inspector and mitigator, and has more than 30 years experience serving property owners and managers in the East Bay.

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COLUMN newsapplied only to condo buyers putting down less than 10% but going forward will be in place for those with down payments of less than 20%. The various changes, intended to mitigate Fannie Mae’s growing exposure to risk, will force more borrowers to shop around for a loan.

Renters Predict 2012 Presidential Election ResultsAs election day approaches, pollsters and politicos are revising campaign pre-dictions and looking at new angles daily, if not hourly. In the spirit of election season, Apartments.com recently polled its website visitors for predictions sur-rounding the upcoming 2012 presidential election. Four years ago, more than half of Apartments.com survey respondents said they were voting for then-candidate Barack Obama. This year, in a similar survey, nearly 70% say they are backing a President Barack Obama re-election versus 21.6% who choose Governor Mitt Romney. When compared to the same questions on the Apartments.com 2008 presidential election survey, emerging trends include a reduction in the number of registered voters and the number of respondents who consider themselves very politically active. In 2008, an over-whelming 96.9% of respondents sur-veyed indicated they were registered to vote. This year, the number dips 10% to 86.9%. Four years ago, more than 40% of respondents considered themselves very politically active, in contrast to the 21.6% who describe themselves that way today. “As interesting as it is to hear what renters want in the way of election outcomes, it is even more telling to see how attitudes about certain aspects of the election process change over the years,” says Tammy Kotula, public relations and promotions manager of Apartments.com. “That’s why we created this year’s survey to illustrate how some of the most prevalent behavior of politically active renters from 2008 are faring in 2012.” Another area of difference between the two surveys is the number of respondents who claim to be on top of current events. Whereas 70.7% of respondents claimed to be very tuned in to current national and political events four years ago, only

Rental-Market Growth Loses SpeedA NEW REIS INC. REPORT FOUND THAT the national apartment-rental market remained robust in the third quarter, but the sector is showing signs of losing steam as the real estate market improves. Reis said the vacancy rate fell from 4.7% in the April-though-June period to 4.6% in the third quar-ter — the smallest quarterly improvement since the sector started recovering in 2010. Additionally, rents rose 0.8% in the third quarter to an average of $1,090 a month, which is strong compared with historical averages. Reis research-ers said there are signs of cooling in the market, which has been one of the strongest real estate sectors in recent years. The firm’s report added that as the housing market improves and interest rates are low, many individuals and families may decide to purchase a home instead of renting.

Fannie Mae Tightens Underwriting Rules for Condos

Starting on Oct. 20, certain appli-cants seeking Fannie Mae-backed loans

will face stiffer underwriting standards. Among them are condominium buy-ers, more of whom will have to fill out a two-page questionnaire about the homeowner association’s financials and submit by-laws, a copy of the master insurance policy, and additional docu-mentation. The requirement previously

A view of Walnut Creek in Contra Costa County

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half are describing themselves that way today. In addition to polling meaningful political positions, the 2012 Apartments.com presidential election survey reveals some less serious opinions about the presidential candidates, including who would make the better neighbor, landlord or even laundry-room-clothes ditcher!

“Oftentimes voting comes down to how someone feels about the candidates as people as opposed to their stance on issues,” continues Kotula. “It’s no coinci-dence respondents in our survey would rather live next door to President Obama or have him as their landlord, and the majority of people surveyed also said they want him to win the election.”

Apartment Hunting on the Go

RentSocial users can now hunt for the perfect apartment anywhere, any-time. Last month, RentSocial announced the launch of its mobile app on the iOS platform. RentSocial is a one-of-a-kind social platform and search engine for apartment dwellers. The mobile app builds on the site’s online experience and offers a social apartment search for the iPhone and mobile web. According to a recent study by comScore, 82% of time spent with mobile media happens via apps and audience growth for classified ads browsed by mobile increased 72% in 2011. “We developed our new mobile app to create a convenient way for iPhone users to search for an apartment on the go,” said Eric Broughton, President and COO of Rent-Social. “Our mobile app streamlines our site’s best features and offers users several different ways to search for apartments.” RentSocial’s free app provides an intuitive user experience containing high-quality content to ease the apartment search pro-cess. The app does more than just showcase available apartments. It multitasks to offer users several features designed to simplify and socialize the apartment search pro-cess. RentSocial gives property managers, residents and prospective renters the ability to connect throughout the rental process, from the beginning of a search to the end of a lease. To learn more about RentSocial, visit www.rentsocial.com, or download the free mobile app from the Apple App Store or mobile web at m.rentsocial.com. RH

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COLUMN community partner

It’s accurate to say that Reginald Hairston’s childhood in the South set the groundwork for his career

in property management. His mother never owned a home, so he and his siblings lived in rental housing most of their lives. Although home ownership is considered ideal by many, Reginald — also known as Reggie — appreciated that he grew up as a renter because it gave him insight to how he views and approaches renters in the industry.

Now a property manager, owner and EBRHA member, Reggie continues to approach his residents based on the philosophies he learned when he was growing up.

“When we have a safe place to come home to, that’s where we can block out the rest of the world,” he says. “That’s how we refuel and get ready to tackle the next day.”

Reggie came to the Bay Area from Georgia in 1986 to spend time with his father, which he says gave him a great perspective because he went from living

property management in the nonprofit sector. While there, he took more than 150 units under his belt and worked with many low-income residents and Section 8 housing. It was one of the best things that happened to him, he said, because aside from getting a lot of operational training, it allowed him to work with residents of various backgrounds and income-levels.

“Now, the face of low-income housing has changed drastically. For example, it used to be a single mom with two to four children,” Reggie explained. “Now, low income can be a working mom or dad whose company has downsized, or one of the bread-winners has lost their job.”

During his time in the nonprofit sector, he learned to relate to each and every one of his residents in a manner that gave them respect.

In 2000, Reggie joined an organiza-tion in San Francisco that gave him an even greater perspective of the industry. He managed properties in affluent and high-end areas in San Francisco, as well as what he considers more challenging areas like the Tenderloin neighborhood. He distinctly remembers his daily interac-tions with a resident in the Tenderloin who repeatedly called him, claiming someone was knocking on her outside wall wanting to come into her apartment, which confused Reggie.

“She lived on the 21st floor of the building and there was nothing within 50 yards of her wall or window,” he said. “For a month every day, I visited this resident’s apartment, looked outside her window and assured her there was no one out there.”

Although Reggie has experienced dif-ficult moments in property management, such as being threatened by tenants, he admits that a great benefit of his job is the wonderful meals that many of his ten-ants cook for him. Thanks to his diverse

tenants’ backgrounds, he’s enjoyed authentic soul food, dishes from El Salvador, and Bosnian meals.

In 2009, several years after becoming a property owner, he joined the Berkeley-based JU Properties management company,

in a rental unit to a house. His mother had always stressed the

importance of a good education and self-pride. Although he was unsure of the career path he wanted to take after graduating from his San Francisco high school, he knew that presentation and articulation would be pivotal in any profession, whether it was trying to con-vince people to buy or use something. With that idea, he pursued a degree in rhetoric from UC Berkeley. To this day, people ask him how and why he ended up in property management after acquiring his rhetoric degree.

“You need to know how to talk to people no matter what industry you are in,” he says.

Shortly after gradu-ating from college, a friend persuaded him to become involved with property management and real estate, and he eventually went into

Home, Sweet, HomeReggie Hairston has a goal to provide good, quality housing to as many people as possible. BY ESTEBAN CORTEZ

“When we have a safe place to come home to, that’s where we can block out the rest of the world,” he says. “That’s how we refuel and get ready to tackle the next day.”

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Reggie Hairston at his JU Properties office in Berkeley

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All classes and workshops are held at the EBRHA Education Center 360 22nd St., Suite 240, Oakland

Cost (per class/workshop) Members: free, Non-members: $49

Registration Danielle Walker, [email protected], 510.318.8300

UPCOMING EBRHA WORKSHOPS & CLASSES

Landlord 101 DATE & TIME WEDNESDAY, NOVEMBER 7; 1:00 P.M. - 2:30 P.M. SPEAKER Danielle Walker, EBRHA TOPICS •NewEBRHAWebsite •MemberBenefitsYouMayNotKnowAbout •NewLawsfor2012 •TenantScreeningProgramSign-Up •PotentialTenant—ApplicationProcess •FairHousingLaws&Practices •CostofEviction

Landlord 102 DATE & TIME TUESDAY, NOVEMBER 13; 1:00 P.M. - 2:30 P.M. SPEAKER Danielle Walker, EBRHA TOPICS •NewLaws:BusinessLicense&OaklandRentBoardFee •LeaseAgreement •SecurityDeposits •Move-inMove-outForm •RentIncreases •Oakland’sNoticeoftheRentAdjustmentProgram

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which found value in Reggie’s ability to communicate in three different languages and with people from different back-grounds. Today, JU Properties owns and manages more than 300 units throughout the East Bay. Reggie appreciates that JU Properties fosters good tenant relation-ships and allows him to interact with the various housing communities he assists. He also values that JU Properties has maintained a strong relationship with associations like Hamilton Families, COMPAS and EBRHA, of which they’ve been members for nearly three decades.

Though he takes advantage of his EBRHA member benefits often, he feels that more people should get involved in the political aspect of the rental housing industry.

“People don’t realize that little changes to the rules of property manage-ment affect us all,” he said. “EBRHA’s Political Action Committee is doing their part to represent the mom-n-pop landlords who may not have the time or option of going to Sacramento or city hall meetings.”

During his spare time, Reggie enjoys jogging around Lake Merritt in Oakland and exploring the East Bay’s diverse restaurants with his wife Sherryl of two years, and now his 9-month old daughter Hope.

Reggie also spent time in Africa as a volunteer with his church in 2000 and continues to give back to the “Bet-ter Africa Foundation,” which actively works on issues of the environment, human rights, medical education and treatment, and youth education. Recently, the foundation has set-out to improve housing situations for the country and has a goal to bring solar lighting to 1,000 families in African communities. Reggie volunteers with his wife because it brings him closer to his goal of providing good, quality housing to as many people as possible.

“At the end of the day, I have the pleasure of knowing that at some point, I’ve helped a family secure a place they can call their own,” he said about his job as a property manager. “I enjoy that I’ve assisted people in giving them a place to cry, smile, and strategize for the next day.” RH

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CHANGE HAPPENS1/2CHANGE HAPPENS1/2CHANGE HAPPENSOF ALL NEW HOUSEHOLDS THIS DECADE COULD BE RENTERS, COMPRISING UPWARD OF 7 MILLION NEW RENTER HOUSEHOLDS

THE NEW AMERICAN DREAM:

FLEXIBILITYMOBILITYCHOICES

CHANGE HAPPENSCHOICES

CHANGE HAPPENSIN 1955, “MARRIED WITH CHILDREN” MADE UP 44% OF U.S. HOUSEHOLDS. NOW THEY ARE JUST20%CHANGE HAPPENS20%CHANGE HAPPENS

Big shifts in our population are dramatically changing the way we live. The biggest change: Half of all new households this decade could be renters.

Just look. Only a fi fth of U.S. households are “married with children” – the traditional drivers of single-family housing demand. In fact, the fastest growing populations in the next decade will be young professionals and empty nesters – people who want the fl exibility and mobility apartments provide to

pursue their careers wherever they exist. Apartments not only attract these skilled professionals

but also support a large number of local jobs: on average 116 for every 100 apartment units constructed. And they generate an additional $5.5 million in wages and $3.3 million in federal, state and local tax revenue and fees.

With upwards of 7 million new renters this decade, maybe it’s time to support this change in your community.

APARTMENTS. WHERE THE FUTURE LIVES.www.naahq.org

www.nmhc.org

CHANGE HAPPENS1/2

CHANGE HAPPENS1/2

CHANGE HAPPENSOF ALL NEW

HOUSEHOLDS THIS DECADE COULD BE RENTERS, COMPRISING UPWARD OF 7 MILLION NEW

RENTER HOUSEHOLDS

THE NEW AMERICAN DREAM:

FLEXIBILITYMOBILITYCHOICES

CHANGE HAPPENSCHOICES

CHANGE HAPPENSIN 1955, “MARRIED W

ITH CHILDREN” MADE UP 44% OF U.S. HOUSEHOLDS. NOW

THEY ARE JUST20%CHANGE HAPPENS

20%CHANGE HAPPENS

Big shifts in our population are dram

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he biggest change: Half of all new

households this decade could be renters.

Just look. Only a fi fth of U

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ing populations in the next decade w

ill be young professionals and empty nesters –

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obility apartments provide to

pursue their careers wherever they exist.

Apartm

ents not only attract these skilled professionals but also support a large num

ber of local jobs: on average 116 for every 10

0 apartment units constructed. A

nd they generate an additional $5.5 m

illion in wages and $3.3 m

illion in federal, state and local tax revenue and fees.

With upw

ards of 7 million new

renters this decade, maybe

it’s time to support this change in your com

munity.

APARTMENTS. WHERE THE FUTURE LIVES.

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CHANGE HAPPENS1/2CHANGE HAPPENS1/2CHANGE HAPPENSOF ALL NEW HOUSEHOLDS THIS DECADE COULD BE RENTERS, COMPRISING UPWARD OF 7 MILLION NEW RENTER HOUSEHOLDS

THE NEW AMERICAN DREAM:

FLEXIBILITYMOBILITYCHOICES

CHANGE HAPPENSCHOICES

CHANGE HAPPENSIN 1955, “MARRIED WITH CHILDREN” MADE UP 44% OF U.S. HOUSEHOLDS. NOW THEY ARE JUST20%CHANGE HAPPENS20%CHANGE HAPPENS

Big shifts in our population are dramatically changing the way we live. The biggest change: Half of all new households this decade could be renters.

Just look. Only a fi fth of U.S. households are “married with children” – the traditional drivers of single-family housing demand. In fact, the fastest growing populations in the next decade will be young professionals and empty nesters – people who want the fl exibility and mobility apartments provide to

pursue their careers wherever they exist. Apartments not only attract these skilled professionals

but also support a large number of local jobs: on average 116 for every 100 apartment units constructed. And they generate an additional $5.5 million in wages and $3.3 million in federal, state and local tax revenue and fees.

With upwards of 7 million new renters this decade, maybe it’s time to support this change in your community.

APARTMENTS. WHERE THE FUTURE LIVES.www.naahq.org

www.nmhc.org

CHANGE HAPPENS1/2CHANGE HAPPENS1/2CHANGE HAPPENSOF ALL NEW HOUSEHOLDS THIS DECADE COULD BE RENTERS, COMPRISING UPWARD OF 7 MILLION NEW RENTER HOUSEHOLDS

THE NEW AMERICAN DREAM:

FLEXIBILITYMOBILITYCHOICES

CHANGE HAPPENSCHOICES

CHANGE HAPPENSIN 1955, “MARRIED WITH CHILDREN” MADE UP 44% OF U.S. HOUSEHOLDS. NOW THEY ARE JUST20%CHANGE HAPPENS20%CHANGE HAPPENS

Big shifts in our population are dramatically changing the way we live. The biggest change: Half of all new households this decade could be renters.

Just look. Only a fi fth of U.S. households are “married with children” – the traditional drivers of single-family housing demand. In fact, the fastest growing populations in the next decade will be young professionals and empty nesters – people who want the fl exibility and mobility apartments provide to

pursue their careers wherever they exist. Apartments not only attract these skilled professionals

but also support a large number of local jobs: on average 116 for every 100 apartment units constructed. And they generate an additional $5.5 million in wages and $3.3 million in federal, state and local tax revenue and fees.

With upwards of 7 million new renters this decade, maybe it’s time to support this change in your community.

APARTMENTS. WHERE THE FUTURE LIVES.www.naahq.org

www.nmhc.org

CHANGE HAPPENS1/2

CHANGE HAPPENS1/2

CHANGE HAPPENSOF ALL NEW

HOUSEHOLDS THIS DECADE COULD BE RENTERS, COMPRISING UPWARD OF 7 MILLION NEW

RENTER HOUSEHOLDS

THE NEW AMERICAN DREAM:

FLEXIBILITYMOBILITYCHOICES

CHANGE HAPPENSCHOICES

CHANGE HAPPENSIN 1955, “MARRIED W

ITH CHILDREN” MADE UP 44% OF U.S. HOUSEHOLDS. NOW

THEY ARE JUST20%CHANGE HAPPENS

20%CHANGE HAPPENS

Big shifts in our population are dram

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Just look. Only a fi fth of U

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ill be young professionals and empty nesters –

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illion in wages and $3.3 m

illion in federal, state and local tax revenue and fees.

With upw

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APARTMENTS. WHERE THE FUTURE LIVES.

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CHANGE HAPPENS 1/2 CHANGE HAPPENS 1/2 CHANGE HAPPENS OF ALL NEW HOUSEHOLDS THIS DECADE COULD BE RENTERS, COMPRISING UPWARD OF 7 MILLION NEW RENTER HOUSEHOLDS

THE NEW AMERICAN DREAM:

FLEXIBILITYMOBILITYCHOICES

CHANGE HAPPENSCHOICES

CHANGE HAPPENSIN 1955, “MARRIED WITH CHILDREN” MADE UP 44% OF U.S. HOUSEHOLDS. NOW THEY ARE JUST

20%CHANGE HAPPENS

20%CHANGE HAPPENS

Big shifts in our population are dramatically changing the way we live. The biggest change: Half of all new households this decade could be renters.

Just look. Only a fi fth of U.S. households are “married with children” – the traditional drivers of single-family housing demand. In fact, the fastest growing populations in the next decade will be young professionals and empty nesters – people who want the fl exibility and mobility apartments provide to

pursue their careers wherever they exist. Apartments not only attract these skilled professionals

but also support a large number of local jobs: on average 116 for every 100 apartment units constructed. And they generate an additional $5.5 million in wages and $3.3 million in federal, state and local tax revenue and fees.

With upwards of 7 million new renters this decade, maybe it’s time to support this change in your community.

APARTMENTS. WHERE THE FUTURE LIVES.www.naahq.org

www.nmhc.org

Page 14: Rental Housing

14 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

FEATURE

Page 15: Rental Housing

ebrha.com | NOVEMBER 2012 | RENTAL HOUSING 15

Preventing pests in a residential unit can be challenging, but there are simple steps property managers can follow to keep them out.

BY JULIE TWICHELL & DOUG HENDERSON

Nobody wants uninvited guests in their home but when they are of the four or six-legged variety they can cause an array of problems including damage to your home,

code violations and health problems for residents. But humans have now devised safe and effective ways to get rid of pests, or better yet, keep them out.

The Health Effects of PestsStudies have documented a strong association between exposure to some pests and serious health problems. Mice and cockroach antigens are known triggers of asthma attacks. In addition, cockroaches may act as vehicles to contaminate surfaces with certain pathogenic organisms. Rodents can transmit a number of communicable diseases to humans, either through bites, arthropod vectors, or exposure to aerosolized excreta. In addi-tion, humans can become sensitized to proteins in rodent urine, dander and saliva. Such sensitization may contribute to asthma severity among children. Rats carry disease and can start fires. Flies spread disease, and bedbugs are back.

So how much of a problem is it? More than half of the residents in public housing and Section 8 properties surveyed in 2004 reported having problems with rodents and insects indoors. Of the residents surveyed, 17% had problems most or all of the time.

Other studies suggest that the problem is worse. A Purdue University study found that 71% of a public housing devel-opment had active infestation, yet only 22% of the residents reported the problem. Eighty percent (80%) had used sprays and foggers to control for cockroaches, and almost 60% had taken matters into their own hands for mice.

The Harm of Spray PesticidesMany people think that spraying pesticides — or hiring a com-pany to do so — is the easiest, least expensive and most effective way to get rid of pests, but in fact, none of these are true, and most pesticides are toxic to humans. Using spray pesticides or foggers for cockroaches may appear to help because roaches are killed on contact, and the pesticides act as a repellent.

After a spray application, you probably won’t see many roaches for a few weeks. But don’t worry — they’ll be back. At any given time, most of the roaches are not out where you can see them, especially during the day, so the spray won’t bother them. They are hiding: behind the refrigerator, under the stove, in the voids behind and under cabinets. As long as there is pesti-cide residue, they will stay in hiding or go next door for a while.

In the meantime, you and your children are still there ingest-ing the pesticides that the roaches are avoiding. As soon as it is safe for you, it’s safe for the roaches, and this is when they come crawling back. Thus begins the cycle of spraying every few months to ensure that the home has a high enough level of toxins to keep the pests at bay.

Exposure to chlorpyriphos (CP), a commonly used organo-phosphate insecticide, in the prenatal and early postnatal period can impair neurodevelopment. Exposure to high levels of cyclodiene pesticides, commonly associated with misappli-cation, has produced various symptoms including headaches, dizziness, muscle twitching, weakness, tingling sensations, and nausea. In addition, the Environmental Protection Agency (EPA) is concerned that cyclodienes may cause long-term damage to the liver and the central nervous system, as well as an increased risk of cancer. Every year thousands of children are poisoned

UnwantedGuests

PH

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16 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

by pesticides. Pesticides can also continue causing harm to the environment long after their application. Some pesticides found in homes have been banned. More and more people are becom-ing aware of the harm caused by pesticides and are looking for greener ways to address the problem.

A Better Choice: Integrated Pest Management (IPM)The EPA states that “the goal of Integrated Pest Management is to manage pest damage by the most economical means and with the least possible hazard to people, property, and the environ-ment.”

Integrated pest management emphasizes eliminating nesting places as well as sources of food and water for pests. It uses the safest pesticide in the safest manner only when necessary. Studies by Purdue University and Virginia Tech show that it is more effective and — when the pests are under control — is cost effective.

Integrated Pest Management is increasingly being recognized as the best approach and is the recommended choice by HUD, EPA, and the National Center for Healthy Housing.

Instead of thinking about “extermination,” or trying to kill all the pests, a better approach is to eliminate the habitat that makes your home irresistible. By sealing entry holes, eliminating water sources, and keeping food in sealed containers, most pests can be controlled or kept out altogether. The house should be made less hospitable for pests by denying pests food, water, and places for shelter. Housekeeping practices that eliminate food residue like crumbs on the floor or grease on the stove make it really tough for pests to make a living. They will go elsewhere, or at least not be able to reproduce, and the population will be reduced. Making the connection between housekeeping and pests, and encouraging tenants to report pest problems early can help prevent the development of a larger infestation.

There are also many less toxic alternatives to the use of pesticides. For example, mint oil sprays can be used for wasps and other flying insects. Boric acid or diatomaceous earth can be used in eliminating roaches, ants, silverfish, fleas, earwigs, palmetto bugs and waterbugs. The use of disodium octaborate tetrahydrate on carpeted surfaces can reduce dust mites and fleas. When toxins are needed, the method of application should

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Page 17: Rental Housing

ebrha.com | NOVEMBER 2012 | RENTAL HOUSING 17

be the safest possible, such as baits that are only accessible to the pests, not the humans and pets who also live there.

A Team EffortEffective control of pests requires a team effort and communica-tion between residents, management staff, and the pest control company. Residents need to keep apartments clean, wash dishes regularly, keep food covered and stored away, and report any pest infestations, entry points and water leaks to the property manager.

Property owners need to regularly inspect units for signs of pests. Also, they must actively fix water leaks in units and common areas, provide covered trash receptacles, and seal wall and ceiling cracks and holes (especially where kitchen cabinets meet wall and floor surfaces). Other duties include adding a seal around electrical and plumbing outlets, and respond to the first signs of any infestations.

ResourcesThere are a number of resources to help control pests at your

property. In Alameda County, a vector control inspector can be helpful in determining the cause of a vector-related problem, and make recommendations on how to effectively “pest-proof” and apply environmental friendly control strategies to eliminate the problem as soon as possible.

Property owners and managers can call Alameda County Vector Control for a free consultation at (510) 567-6800 or visit www.acvcsd.org.

The National Center for Healthy Housing (NCHH) has developed tools and resources to help property managers work with tenants and pest management professionals to implement an integrated pest management program.

Working together, pests can be safely kept out of your home and rental property. RH

Julie Twichell is a health educator and the communications manager with the Alameda County Lead Poisoning Prevention Program. She has been conducting lead and healthy homes education for over 20 years. Doug Henderson is a project designer with the Alameda County Lead Poisoning Prevention Program and Healthy Homes Project. He has been design-ing work plans and conducting training in lead-safe work practices and healthy homes solutions for over 20 years.

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Page 18: Rental Housing

18 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

FEATURE

Page 19: Rental Housing

ebrha.com | NOVEMBER 2012 | RENTAL HOUSING 19

It’s been three years since my wife and I sold our home in Seattle and started renting in California. Not a bad move as house prices have only dropped here in the state capitol, although an uptick is just around the corner, according to any real estate agent who manages to get quoted in the Sacramento Bee. In the less than two years our current landlord has owned this joint, he’s had one tree removed ($1,200); replaced the gut-ters (to match the 1962 vintage gutters, which themselves were replacements about ten years ago), two electrical panels (I can only estimate that it cost thousands, as the project got way out of hand), the microwave oven, furnace thermostat, sprinkler controls and food disposer; snaked out the bathroom drain; repaired broken patio tiles which have cracked again; and hired a yard service. Now he’s looking at a leaking water service line that needs replacement, plus cleaning those nice, new gutters so they don’t rust out like the last set did. When we move out, the carpet will need replacement in our unit and probably a new paint job.

Ownership might well raise its ugly head again at some point, so I should avoid excessive smugness of my current property-free life and at least mentally prepare for climbing on roofs again and snooping around crawl spaces.

Although maintenance is a year-round love affair, it can be especially fun in the autumn, when warm weather cools down a bit and we start preparing ourselves for the winter rains. Basic Fall Maintenance Water is funny stuff. We can’t live without it and all the while it wears away at paint, wood and roofs every chance it gets while putting out the welcome mat for molds of all kinds.

Outside, water makes its mark on your paint, regardless of how much you paid for the last recoat. The main places to check are the windowsills and any wood close to the side-walk or driveway, especially any vertical trim around garage doors that butts up against concrete. Even cedar or redwood will eventually rot as it wicks up water, unless the builder

was clever enough to keep it an eighth of an inch or so off the ground — but I digress. Instead of just touching up the jambs and the trim, repaint the full assembly so it looks uniform.

Do the same on the windowsills. Remove all loose and flak-ing paint — mind the lead-based paint removal rules — and recoat the entire sill.

If you have the misfortune to have a wood deck (they look great, for about a month, and then they are simply hateful), thoroughly clean it with your preferred deck cleaner, give it a few days to dry and then reseal. I used to sand our own deck and made it look (briefly) like new, but then deck cleaners became my new friends. They’re good friends, too, as they never borrow money or ask for rides to the airport. Before you seal and after it’s dry, sand down any splintered areas, especially handrails where tenants will be running their hands.

While you’re outside, you cannot escape gutter cleaning or at least inspection, even if your property is treeless. Gutters are — I’m convinced — designed by those who make a living clean-ing gutters, as they always attract twigs, leaves, bits of roofing, small toys and a mysterious black stew of detritus. Wear latex gloves when you clean out this glop, as the ceramic grit that washes off roof shingles can leave a skin rash.

The best way to clean gutters besides hiring it out? There isn’t one, but there are dumb ways to do it, such as scoot-ing along the roof instead of working from a ladder (guilty as charged) or trying to shoot out the gunk with a hose. This is a scoop and dump job, followed by a good rinsing. Be sure to rinse out the downspouts and check that they’re clear of debris. Check that the ends are not crimped from someone having stepped on them or run over them with an unruly car.

If you’re doing the gutters, you should check out the roof. Most roofs spend their days in dependable deterioration, mov-ing towards retirement at a predictable rate. But if a heavy wind picks up the edge of a shingle and blows all or part of it off, you’ll want to replace it to ward off any leaks and excess wear and tear in that area. Many roof leaks occur around damaged

WEATHERING THE

WINTER WEATHERA former landlord shares maintenance tips to keep your property running smoothly as cooler temperatures approach. BY TERRY MEANY

PH

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20 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

and rusting flashing and cracked rubber plumbing vents. Rusted flashing might not be leaking, and if it’s just surface corrosion and you want to extend its life, wire brush the corroded areas and paint with an exterior metal paint.

If the flashing looks questionable and you don’t want to tear it and the shingles out to repair it just yet, you can always slip new sections of flashing under the old. Roof caulks and patch-ing material are not the best approach to repairing holes and cracks, but small sections of flashing tucked under those dam-aged areas will do an acceptable job. As far as those rubber roof vents go, once their gaskets crack, they have to be replaced. The Art of Window Care Do you really want to wash the windows? No, but do them anyway. At the same time, you can scrub down the entire win-dow opening and remove the winter grime. You don’t need any premixed cleaners, just a bucket of water and a squirt of Dawn liquid dish soap. Why Dawn? It’s always been the preferred product by window washers I’ve known, but probably any competing product will do, just don’t use an excessive amount. The real trick is the squeegee. Use an Ettore, made by an Alam-eda company that created the modern squeegee. Their website (ettore.com) will give you all the window washing instructions

you never knew you needed.We don’t have the freeze cycle in the Bay Area that occurs in

less civilized parts of the world, but check your foundation for cracks while you’re wandering around outside. Most are minor and can be left alone, but not if you discover anything major. What’s major? Hairline cracks (less than 1/16 of an inch) are not, but ¼-inch cracks can be and should be addressed. Any-thing larger must be addressed. In the land that earthquakes never forget, you don’t want major damage when timely — albeit expensive — repairs can prevent them.

Although you might be tempted to add new caulk over old cracked caulk around windows and doors and other exterior seams, it’s not a great idea. You’re better off removing the old material and then applying new. Remember, you’ll have to paint it unless you use pure silicone caulk, which will cause problems later when someone does paint over it and the paint doesn’t stick. You can use a narrow brush for covering the caulk (think artist brushes here) to blend it in with the existing paint.

As goes caulk, so goes sash glazing, the putty that seals glass in older wood windows. If it’s cracked or has fallen out, you need to replace it to protect the wood and prevent seepage under the glass. DAP 33 is the standard, available-everywhere product for this repair, but bear in mind it has to cure for a

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Page 21: Rental Housing

East Bay RentalHousing Association

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Page 22: Rental Housing

22 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

FEATURE

BITS AND BYTESTechnical tips to help property owners improve software security. BY BILL BAGNELL

couple of weeks before it can be painted. If it goes unpainted, it will dry up, shrink and eventually loosen and fall out again.

If you haven’t checked the dryer vents since, oh, forever, now is a good time. If you have a particularly long duct run, you might want to have it professionally cleaned (yes, there are companies that do this, often the same ones that clean fur-nace ducts). You can also purchase dryer vent cleaning systems, which are arrange-ments of brushes and screw-together rods for loosening old lint and whatever else resides inside your ducts. My favorite method — if done regularly — is to pull the hose from the dryer and blast it with an electric Makita Blower, which is a smaller but powerful version of a leaf blower. I dote on this tool; it can do no wrong and does do much right. Final Maintenance Tips Returning to water for a moment, if you can arrange access to your unit(s), a once-a-year plumbing check is good preventa-tive maintenance, especially checking that all the shut-off valves work and move freely. You really don’t want one of those snapping off or freezing up on a tenant who’s trying to do the right thing and turn the water off when an unexpected broken pipe is about to soak the floor and the tenant below.

If you find any leaky faucets, replace the worn washers. Take a flashlight under the sinks and hope you don’t find any errant water looking for a way out. Flush the toilets and look closely at the floor. If there’s even a hint of water, arrange to reset the toilet immediately and be prepared to repair damaged flooring if the tenant has no idea how long it’s been leaking. Finally, fill the sinks and part of the tub with water and let it drain out. Slow drains now will be stopped up drains later, so bring out the snake and clear them up.

Like all things maintenance related, it’s better to deal with a small problem now than a big one down the line. RH

Terry Meany is a former contractor and land-lord. He is now a full-time writer and author of Working Windows: A Guide to the Repair and Restoration of Wood Windows, from Lyons Press. He is cost-conscious but not cheap, and he knows deferred maintenance always costs more in the end. He can be contacted at [email protected].

Statement of Ownership, Management and Circulation1 . Publication Title: Rental Housing2 . Publication Number: 1930-20023 . Filing Date: 8-28-124 . Issue Frequency: Monthly5 . Number of Issues Published Annually: 126 . Annual Subscription Rate: $367. CompleteMailingAddressofKnownOfficeofPublication:36022ndStreet,Suite240,Oakland,CA

94612; Contact Person: Cathy Hayden; Telephone: 510-893-9873 .8. CompleteMailingAddressofHeadquartersorGeneralBusinessOfficesofPublisher:

EBRHA,36022ndStreet,Suite240,Oakland,CA94612.9 . Full Names and Complete Mailing Address of Publisher, Editor, and Managing Editor:

Publisher:EBRHA,36022ndStreet,Suite240,Oakland,CA94612; Editor:WayneC.Rowland,36022ndStreet,Suite240,Oakland,CA94612; ManagingEditor:TinaBocheff,36022ndStreet,Suite240,Oakland,CA94612.

10.Owner:EastBayRentalHousingAssociation,36022ndStreet,Suite240,Oakland,CA9461211 . Known Bondholders, Mortgagees, and Other Security Holders Owning or Holding 1 Percent or More of

Total Amount of Bonds, Mortgages, or Other Securities: None .12 . Tax Status: Has Not Changed During Preceding 12 Months .13 . Publication Title: Rental Housing .14 . Issue Date for Circulation Data Below: August, 2012 .15 . Extent and Nature of Circulation: Monthly - Trade Publication

AVERAGE NO . NO . COPIES COPIES EACH ISSUE OF SINGLE ISSUE DURING PRECEDING PUBLISHED NEAREST 12 MONTH TO FILING DATE

a.TotalNumberofCopies 1,400 1,400

b.PaidCirculation

(1) Mailed Outside-County Paid 382 386 SubscriptionsStated on PS Form 3541:

(2) Mailed In-County Paid Subscriptions 937 929 Stated onPS Form 3541:

(3) Paid Distribution Outside the Mails 0 0 Including Sales Through Dealers and Carriers, Street Vendors, Counter Sales, and Other Paid Distribution Outside USPS:

(4) Paid Distribution by Other Classes 0 0 of Mail Through the USPS:

c.TotalPaidDistribution: 1,319 1,315

d.FreeorNominalRateDistribution:

(1) Free or Nominal Rate Outside-County 17 16 Copies included on PS form 3541:

(2) Free or Nominal Rate In-County 33 35 Copies Included on PS Form 3541:

(3) Free or Nominal Rate Copies Mailed 0 0 at Other Classes Through the USPS:

(4) Free or Nominal Rate Distribution 20 20 Outside the Mail:

e.TotalFreeorNominalRateDistribution: 70 71

f.TotalDistribution: 1,389 1,386

g.CopiesnotDistributed: 11 14

h.Total: 1,400 1,400

i.PercentPaid: 94.60% 94.87%

16 . Publication of Statement of Ownership will be printed in the November 2012 issue of this publication .17 . Signature and Title of Editor, Publisher, Business Manager, or Owner: (signed) Cathy Hayden,

Publisher; Date: August 28, 2012 .

Page 23: Rental Housing

ebrha.com | NOVEMBER 2012 | RENTAL HOUSING 23

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24 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

Our 6th Annual Trade Expo on September 29th featured more exhibitors and educational work-shops than ever before, thanks to the move to the Oakland Convention Center at the Marriott.

“The Trade Expo was wonderful. Out of all the trade shows I’ve been to throughout the year, EBRHA always has the best turnout,” said Coinmach’s Business Development Manager Katherine Le. Business Development and Marketing Manager of Detect All Amy Roither concurred, adding, “Overall this was a very worthwhile event. The quality of my interactions with potential new customers was very high.” Emmet Hol-lins of Commercial Coverage Insurance felt that the venue change was a good move as well. “I liked the new venue with

the main conference room as part of the tradeshow floor. I also liked being in downtown Oakland. I took one client out for a quick ice tea and snack during a break, which was nice.” Visitors also commented on the quality of the workshops and the variety of vendors. EBRHA Member Kim Kellogg noted, “The Expo was all it was promised to be: full of great content, speakers, panels and fun people to meet and talk with. Every-one was so professional, presented such useful information and kept to timelines tightly — the mark of a great organiza-tion in my mind.” A big thank you to all the sponsors, exhibi-tors, speakers and member volunteers who helped make the move to the new venue as seamless as possible. Stay tuned for the 2013 Expo date. RH

A BIGGER & BETTEREXPO

Exciting changes to EBRHA’s 6th Annual Trade Expo offer more to East Bay landlords. BY TINA BOCHEFF; PHOTOS BY ESTEBAN CORTEZ

EXPO RECAP

Page 25: Rental Housing

ebrha.com | NOVEMBER 2012 | RENTAL HOUSING 25

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PROMOTIONAL & MARKETING Aspire Promotional Products

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East Bay Rental Housing Association360 22nd Street, Suite 240 Oakland, CA 94612

TEL 510.893.9873 | FAX 510.893.2906ebrha.com

For our complete list of Industry Partners, see the Member Directory found on page 38 or the online Buyers Guide & Business Directory at www.ebrha.com/directory

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Contact us for a wide variety of financing options.

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Page 27: Rental Housing

ebrha.com | NOVEMBER 2012 | RENTAL HOUSING 27

Marc A. Lipsett, DirectorINTERVEST, a subsidiary of Sterling Bank M: 510-332-6964 F: 510-839-9630

180 Grand Ave, Suite 1400Oakland, CA 94612

*Subject to credit approval.

Financing Real Estate. Investing in Relationships.3, 5, 7, and 10 Year Fixed Rates*

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678 14th Street, Oakland, CA 94612

Apartments Residential Commercial Office BuildingsA Subsidiary of Valva Realty Company Inc.

Western Management Properties, Inc.

MAXIMIZE YOUR PROFITS AND SIMPLIFY YOUR LIFEWE TAKE THE HASSLE OUT OF OWNING RENTAL PROPERTYThe Secret to Our Success for Over 35 Years in Northern Alameda County:• Maintaining high-occupancy rates through our knowledge of the market. • Providing cost-effective maintenance with our own full-time crew. • Knowing the many different laws in the Oakland/Berkeley area.• Keeping accurate records with our professional Yardi Record System.• Business planning for our clients. Adding value to your property.• We specialize in selected properties of eight units or above.

TO GET INVOLVED OR TO DONATE TO THE EBRHA-PAC, CONTACT JILL BROADHURST:[email protected] OR VISIT WWW.EBRHA.COM/PAC

OUR VOICE MATTERS!

THE POLITICAL EFFORTS OF EBRHA COME FROM ITSPOLITICAL ACTION COMMITTE.

The EBRHA-PAC is a nonprofit and nonpartisan committee, the purpose of which is to support local ballot measures and candidates that have a positive impact on the rental housing industry.

Page 28: Rental Housing

28 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

SPECIAL COLUMN

The prevention of mold growth and reduction of property damage are two of the many reasons to

quickly address a water damage occur-rence.

Concerning a building that suffers water damage, the EPA says, “if wet or damp building materials or areas are dried 24 to 48 hours after a leak or spill happens, in most cases mold will not grow.”

The Institute of Inspection Cleaning and Restoration Certification (IICRC) advises its water damage mitigation member companies to address water damage within 24 hours.

A number of large insurance compa-nies expect their program services ven-dors to be at a policy holder’s water loss site within eight hours. One major insur-ance company now requires their service providers to arrive within one hour.

The reason for the “hurry-up”

Water damage mitigation and restora-tion procedures are based in part on the source of water. Water sources have been designated as Category 1 (clean), Category 2 (gray) and Category 3 (black). These categories define levels of contamination. For example, clean water is as it sounds. Grey water would cause sickness or dis-comfort if ingested. Black water (such as sewage) would cause serious health effects if ingested.

These categories relate to how drying and cleanup procedures should be per-formed. Category 1 water that leaks from a refrigerator icemaker is drinkable water. However, it may flow across a kitchen floor where it will pick up bacteria. With time and temperature, the water will degrade to Category 2 and eventually to Category 3 as bacteria and micro-organ-isms amplify. Fast restoration response is always cost effective.

The expense and complexity of drying water damaged structures is proportional with the water category of the loss. Clean up of sewage (Category 3) usually requires a greater skill set, more advanced cleaning agents, and the use of containment barri-ers and protective clothing.

To best protect property and personal health during water loss, consider the category of water. What was the source? Where did it flow? What surfaces did it come in contact with? Think about the potential risks to health and be sure to seek the appropriate level of care.

The real estate industry is the most liti-gated industry in America. Protect yourself and your livelihood.

Mitigation Vs. Restoration Mitigation is the emergency service of stopping the damage and providing initial cleanup. Restoration is the application of repair, reconstruction, and replacement.

Isn’t this just semantics? It’s true that many contractors use the terms inter-

changeably, without concern for the exact meaning. However, there is an important differ-ence between mitigation and restoration and the mission or agenda of the company providing the service.

When a structure got

response to a water emergency is — as mentioned — to prevent mold growth, bacterial contamination and secondary damage. Secondary damage includes moisture spreading by absorption and elevated interior humidity affecting paper goods, textiles, electronics and other contents.

The expression “Time is Money” is especially appropriate during interior flooding, because quickly stopping the water source and initiating the drying process will reduce repair expense and replacement costs. It is far less expensive to dry and clean than to repair, rebuild or replace. When faced with water emer-gencies, acting quickly prevents mold, and saves time and money.

There are three Categories of water.

Time is MoneyQuickly addressing water damage is critical in preventing mold growth and property damage. BY CLAYTON BARRY

It is far less ex-pensive to dry and clean than to repair, rebuild or replace. When faced with wa-ter emergencies, act-ing quickly prevents mold, and saves time and money.

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Social Mixer DATE WEDNESDAY, NOVEMBER 7 TIME 5:30 P.M. - 8:00 P.M. LOCATION LUKA’S TAPROOM & LOUNGE 2221 BROADWAY AVE., OAKLAND INFO ELECTION RESULTS MIXER: NETWORK, SHARE & LEARN

General Membership Meeting DATE SATURDAY, NOVEMBER 17 TIME 10:00 A.M. - NOON LOCATION EBRHA EDUCATION CENTER 360 22ND ST., SUITE 240, OAKLAND PARKING PROVIDED TOPICS •LegalQ&A,Steve Williams, Fried & Williams LLP •EBRHABoardMemberElections •EmergencyPreparedness,

Clayton Barry, SERVPRO of San Leandro

Women’s Auxiliary Luncheon DATE TUESDAY, NOVEMBER 20 TIME 11:45 A.M. LOCATION SCOTT’S SEAFOOD RESTAURANT JACK LONDON SQUARE (2 BROADWAY, OAKLAND) INFO CALL ANNA ALBERTI FOR MORE INFO @ 510-562-117

UPCOMING EBRHA MEETINGS & EVENTSwet back in the early 1900s, water damage

restoration was originally performed by general contractors. Carpenters would dismantle buildings and replace the dam-aged lumber and plaster with replace-ment materials. In the late 1970s, new technology emerged to allow specialized mitigation companies to dry the structure without the need for as much demolition and re-building. The key is to mitigate, not litigate. Prompt mitigation will save time and money.

The insurance industry began specialty mitigation and restoration programs several years ago. Their first call for emergency service is usually directed to a mitigation contractor. This practice has reduced restoration (re-construction) costs. Their customers (the policy holders) are happy because work begins immediately. Mold, bacteria and secondary damage is better controlled.

For property owners, quick response and returning a rental unit to full use will minimize out-of-pocket expenses, such as providing temporary housing for ten-ants. A fast response and resolution to the damage will reduce tenant complaints and demonstrates your concern as a property owner.

In conclusion, when you are helping to manage a water damage occurrence, act quickly to reduce costs and litigation risks and initiate the proper type of service for the category of loss. Mitigate first, and restore (if necessary) second.

Clayton Barry is a general contractor and Partner at SERVPRO of San Leandro and Belmont/San Carlos. He can be contacted at [email protected].

Page 30: Rental Housing

30 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

COLUMN esq. & a

A Hazy TopicThe allowance of therapy pets and companion animals in rental units continues to cause confusion among landlords. BY VARIOUS AUTHORS

QWhat do I do if an applicant is applying for a unit that doesn’t

allow pets, but claims that he or she has a therapy pet? How can I iden-tify a therapy pet?

A The laws on fair housing require landlords to accommodate

persons with disabilities. This means that landlords cannot have a strict “no pets” policy. If an applicant or tenant can properly document the need for a service animal, including a “companion animal,” the landlord must allow the

disabled tenants may have rights to companion animals. In California, illegal discrimination includes the refusal to make reasonable accommodations in rules and practices when necessary to afford a person with a disability the equal opportunity to use and enjoy a dwelling.

It is generally accepted that in California, a landlord may not deny a disabled applicant or tenant the right to have a companion animal, even if that animal is not specially trained.

Landlords cannot identify a compan-ion animal. The landlord will lose this kind of dispute if an applicant or tenant has a letter from a doctor saying that their patient is disabled and that the par-ticular animal in question is necessary to facilitate the tenant’s ability to function or enjoy the dwelling.

In addition, California has no limit on the number or type of animal that a disabled person can bring on to the premises. Because of recent publicity about abuses of the right to a comfort animal, we may see the law in California changing soon.

A landlord still has the right to have an animal removed from the dwelling if it poses a threat to the health, safety, and welfare of other tenants at the property or if the animal is otherwise interfering with the comfort and enjoyment of oth-ers. —CLIFFORD FRIED

QI have requested that a tenant remove his items from a com-

mon area in my building. So far he has not done so, but he has sent his rent for the month. Can I cash the check or will that waive my right to ask him to remove his things from the common area?

A When a tenant violates a lawful provision of a rental agreement,

the landlord has a right to take steps to enforce that provision. Sometimes, the right to enforce a provision may be waived by the landlord. Typically, to waive a right, the landlord must intend to do so.

Landlords should be aware that tenant advocates often argue that a landlord’s acceptance of rent with knowledge that the tenant is violating a provision of the

animal in the rental unit.Under Federal law, a service animal

is a dog or miniature horse that has been individually trained to do work or perform tasks for the benefit of an indi-vidual with a disability. Dogs and other animals used for purely emotional sup-port are not considered service animals under Federal law.

The miniature horse lobby must wield great influence in Washington.

But there are also laws in Cali-fornia that govern the subject. These fair housing laws do recognize that

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U R BAN To End the Age of W ast e RE

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Title 24 Compliant Roof Systems

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WHAT HAPPENS

WHEN YOU DON’T

ADVERTISE?

TO ADVERTISE IN RENTAL HOUSING, CONTACT TINA BOCHEFF:

[email protected] OR CALL (510) 318-8303.

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DON’THAVEANAD? WE OFFER COST-EFFECTIVEDESIGN SERVICES.

Page 32: Rental Housing

32 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

• Level of service and fees tailored to your needs.• We can locate qualified tenants for your vacancies.• Experienced with Section 8 tenants.• Over 35 years of experience.

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If you are not using our Industry Partners to:• Make property improvements• Guide you through challenging landlord/tenant issues• Increase the return on your investment• Purchase or sell properties

You are paying too much!

EBRHA has nearly 150 vendor members in over 40 classifications—ready and willing to give you deep discounts on the products and services you need. Simply go to the Rental Housing magazine directory (pages 38-41) or online at www.ebrha.com/directory

In addition to the standard EBRHA member discount you can expect year-round, our Industry Partners are now offering special monthly discounts. Go to www.ebrha.com/discounts to see thousands of dollars in savings from:

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Be sure to ask for your EBRHA discount—and save thousands of dollars each year.

Seismic & General Contractors Tel: (510) 271-0950www.wcpc-inc.com

License No. 797467

Conform To New Soft StoryApartment Building Seismic Ordinance

Alameda, Oakland & Berkeley

For inquiries, please contact Homy Sikaroudi, PhD, PE

• Successful track record of retrofitting numerous seismic soft-story apartment buildings in the Bay Area.

• Years of experience in cost-effective seismic retrofit design and construction—all under one company.

• Guaranteed approval of engineering and construction in conformance to Soft Story Ordinance.

• FREE INITIAL EVALUATION We’ll conduct a free evaluation of your building by our professional registered engineer to identify Seismic Soft Story Ordinance requirements for engineering report, design and construction.

rental agreement waives the landlord’s right to enforce that provision. This is not necessarily accurate, but this argument may be strengthened with the passage of time; for example, the landlord is aware of the violation for a long period of time, does nothing about it, and continues to collect the rent. So as soon as a land-lord discovers that a tenant is violating a provision of the rental agreement, the landlord should promptly take steps to enforce the provision.

In this situation where the tenant is violating a provision by storing items in the common areas, promptly requesting the tenant to remove the items is appro-priate. This should be done in writing. The landlord should object to the tenant’s conduct and make it known in writ-ing that the landlord does not intend to waive the right to enforce the rental agreement. If the tenant does not remove the items, then the landlord should take further steps to enforce the rental agree-ment, such as removing the items or serv-ing the tenant with a formal notice.

Accepting one or two rent payments while trying to get the tenant to remove the items is probably not a waiver of the right to do so. Nevertheless, the landlord should be cautious about doing so and should consult with an attorney about the rights and risks in doing so.

—STEVE WILLIAMS

The information contained in this article is gen-eral in nature. Consult the advice of an attorney for any specific problem. Clifford Fried and Steve Williams are attorneys with Fried & Wil-liams LLP and can be reached at 510-625-0100 or www.friedwilliams.com.

SEE PAGE 36

DON’T GET LEFT OUT!

FOR ALL OF THIS MONTH’SEVENTSCHECK OUT THECALENDAR PAGE

Page 33: Rental Housing

ebrha.com | NOVEMBER 2012 | RENTAL HOUSING 33

BeaconProperties

East Bay Property Management &Brokerage Services Since 1990

• We add value to buildings

• Experienced and informed

• Fully computerized

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466 40th StreetOakland, CA 94609

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This is What Sets Our Law Firm Apart from the Rest:

• Affordable attorney with landlord/tenant expertise.

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Page 34: Rental Housing

34 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

COLUMN the green sheet

information & resourcesRECYCLING & DISCARDS MANAGEMENT

City of Alameda 510.749.5840

Albany 510.528.5766

Berkeley 1-9 UNITS 510.527.5555 10+ UNITS 510.981.7270 www.ci.berkeley.ca.us/pw/swm.html

Emeryville 510.613.8710

Oakland 510.238.SAVE (7283) www.oaklandrecycles.com

Household Hazardous Waste 800.606.6606 www.household-hazwaste.org

REBATE PROGRAMS

EBMUD 866.403.2683 | www.ebmud.com

PG&E 800.933.9555 | www.pge.com/res/rebates

LOCAL GREEN ORGANIZATIONS

B.A. Green Business Program 510.567.6770 | www.greenbiz.ca.gov

Build It Green 510.845.0472 | www.builditgreen.org

Recology 415.875.1000 | www.recology.com

StopWaste.Org 877.786.7927

FREE WEATHERIZATION PROGRAMS

Rising Sun Energy 510.665.1501 x17

Spectrum Community Services 510.889.0921

BO - Enterprises 408.354.1900

EBRHA.COM | 510.893.9873

Local Governments Launch Ambitious Energy Efficiency Program

will not be burdened. There is huge potential for energy and cost savings in the commercial building market. According to U.S. Department of Energy researchers, if all U.S. busi-nesses and institutions conducted cost-effective upgrades, they could reduce their average energy use by 25%. The total cost of this work would be more than $100 billion – which would be offset as a result of lower energy bills. “Commercial PACE gives businesses a great option for pursu-ing energy efficiency projects that may have previously been out of reach,” said San Diego County Supervisor Dianne Jacob. This financing mecha-nism, called Property Assessed Clean Energy (PACE), was first pioneered by the City of Berkeley for its residential owners in 2008. The promising resi-dential energy upgrade platform ran into regulatory headwinds in 2010.

But commercial PACE programs have since been launched in such diverse local jurisdictions as San Francisco, Los Angeles County and Washington, D.C. The CaliforniaFIRST program is the first multi-jurisdictional program of its kind to be essentially statewide in scale. Numerous studies, including the Johnson Controls annual Energy Efficiency Indicator, and market analy-ses in recent years have pointed to the lack of attractive financing options as one of the key barriers that prevent owners from making deep energy efficiency upgrades on their buildings. With the CaliforniaFIRST program, many people view the state of Cali-fornia as the state with the greatest potential to unlock the promising energy efficiency market.

To learn more, visit www.califor-niafirst.org. RH

UNDER THE AUSPICES OF CALIFORNIA’S largest statewide joint powers authority, 14 California counties and 126 cities launched the nation’s largest PACE program, an innovative financing tool to help commercial property owners reduce their buildings’ energy and water use. The CaliforniaFIRST program, which is a program of the California Statewide Communities Development Author-ity, allows commercial property owners to use municipal bonds to finance energy efficiency, water efficiency and renewable energy upgrades, which the owners repay through a special assessment on their annual property tax bill. Through a public-private partnership, private capital will be used to supply the upfront funding for the work, so that local government budgets

Page 35: Rental Housing

ebrha.com | NOVEMBER 2012 | RENTAL HOUSING 35

A quick, efficient, reasonable service for apartment owners since 1975

(510) 839-2067

Jack London Square510 Third Street, Suite 101, Oakland, California 94607

rh.0110.evictors.indd 1 12/23/09 10:16:33 AM

Seismic & General Contractors Tel: (510) 271-0950www.wcpc-inc.com

License No. 797467

Conform To New Soft StoryApartment Building Seismic Ordinance

Alameda, Oakland & Berkeley

For inquiries, please contact Homy Sikaroudi, PhD, PE

• Successful track record of retrofitting numerous seismic soft-story apartment buildings in the Bay Area.

• Years of experience in cost-effective seismic retrofit design and construction—all under one company.

• Guaranteed approval of engineering and construction in conformance to Soft Story Ordinance.

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Page 36: Rental Housing

36 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

community calendarEVENTS & CLASSES

S M T W T F S

12 3 4 5 6 7 89 10 11 12 13 14 15

16 17 18 19 20 21 2223 24 25 26 27 28 29

december

No Member Meeting, Mixer, or Political Affairs Meeting in December.

TUESDAY, DECEMBER 4

Landlord 101 Members: Free; Non-Members: $49

1:00 p.m. – 2:30 p.m.

TUESDAY, DECEMBER 11

Landlord 102

Members: Free; Non-Members: $49

1:00 p.m. – 2:30 p.m.

TUESDAY, DECEMBER 25EBRHA Office Closed

Unless otherwise noted, all classes and events are held at the EBRHA Education Center, 360 22nd St., Suite 240, Oakland

S M T W T F S

1 2 34 5 6 7 8 9 10

11 12 13 14 15 16 1718 19 20 21 22 23 2425 26 27 28 29 30

november

No Political Affairs Meeting in November.

WEDNESDAY, NOVEMBER 7

Landlord 101 Members: Free; Non-Members: $49

1:00 p.m. – 2:30 p.m.

WEDNESDAY, NOVEMBER 7

Social Mixer Luka’s Taproom & Lounge

2221 Broadway Ave., Oakland (Broadway & Grand Ave.)

5:30 p.m. – 8:00 p.m.

TUESDAY, NOVEMBER 13

Landlord 102

Members: Free; Non-Members: $49

1:00 p.m. – 2:30 p.m.

SATURDAY, NOVEMBER 17EBRHA General Membership Meeting10:00 a.m. - NoonTopics: •Legal Q & A: Steve Williams, Fried & Williams LLP •EBRHA Board Member Elections •Emergency Preparedness Clayton Barry, SERVPRO of San Leandro

THURSDAY, NOVEMBER 22EBRHA Office Closed

FRIDAY, NOVEMBER 23

EBRHA Office Closed

WEDNESDAY, NOVEMBER 28

Tenant Screening & Intro to EBRHA Website: Danielle Walker

Members: Free1:00 p.m. – 2:30 p.m.

30 31

Page 37: Rental Housing

ebrha.com | NOVEMBER 2012 | RENTAL HOUSING 37

Oakland 2012-13(3 .0%)ANNUAL ALLOWABLE RENT INCREASE

PERIOD AMOUNT (%)

JULY 1 ‘12 - JUNE 30 ‘13 . . . . . . . . .3.0

JULY 1 ‘11 - JUNE 30 ‘12 . . . . . . . . .2.0

JULY 1 ‘10 - JUNE 30 ‘11 . . . . . . . . .2.7

JULY 1 ‘09 - JUNE 30 ‘10 . . . . . . . . .0.7

JULY 1 ‘08 - JUNE 30 ‘09 . . . . . . . . .3.2

JULY 1 ‘07 - JUNE 30 ‘08 . . . . . . . . .3.3

MAY 1 ‘06 - JUNE 30 ‘07 . . . . . . . . . .3.3

MAY 1 ‘05 - APRIL 30 ‘06 . . . . . . . . .1.9

JUNE 1 ‘04 - APRIL 30 ‘05 . . . . . . . . .0.7

JUNE 1 ‘03 - MAY 31 ‘04 . . . . . . . . . .3.6

JULY 1 ‘02 - MAY 31 ‘03 . . . . . . . . . .0.6

PERIOD AMOUNT (%)

JAN. 1 ‘02 - JUN. 30 ‘02 . . . . . . . . . . . 3

JAN. 1 ‘01 - DEC. 31 ‘01 . . . . . . . . . . . 3

JAN. 1 ‘00 - DEC. 31 ‘00 . . . . . . . . . . . 3

JAN. 1 ‘99 - DEC. 31 ‘99 . . . . . . . . . . . 3

JAN. 1 ‘98 - DEC. 31 ‘98 . . . . . . . . . . . 3

JAN. 1 ‘97 - DEC. 31 ‘97 . . . . . . . . . . . 3

JAN. 1 ‘96 - DEC. 31 ‘96 . . . . . . . . . . . 3

MAR. 1 ‘95 - DEC. 31 ‘95 . . . . . . . . . . 3

JAN. 1 ‘95 - FEB. 28 ‘95 . . . . . . . . . . . . 6

JAN. 1 ‘94 - DEC. 31 ‘94 . . . . . . . . . . . 6

A CPI increase of 3% became

effective on July 1, 2012. Tenants may

only receive one increase in any

12-month period, and the rent increase

cannot take effect earlier than the

tenant’s anniversary date. In addition,

California law requires that for tenancies

receiving greater than a 10% increase,

a 60-day notice is required; if the

increase is 10% or less, a 30-day

notice is required. Owners can only

impose “banked” rent increases equal

to three times the current annual

allowable rent increase rate.

FOR FURTHER INFORMATION CONTACT:

Oakland Rent Board | 250 Frank H. Ogawa Plaza | Suite 5313 | Oakland, CA | 94612 510.238.3721 | www.oaklandnet.com

Berkeley 2012 (1 .6%)ANNUAL ALLOWABLE RENT INCREASE

FOR FURTHER INFORMATION CONTACT:

Berkeley Rent Board | 2125 Milvia Street | Berkeley, CA | 94704 510.981.7368 | www.ci.berkeley.ca.us/rent

PERIOD AMOUNT

2012 . . . . . . . . . . . . . . . . . . . . . . . 1.6%

2011 . . . . . . . . . . . . . . . . . . . . . . . 0.7%

2010 . . . . . . . . . . . . . . . . . . . . . . . 0.1%

2009 . . . . . . . . . . . . . . . . . . . . . . . 2.7%

2008 . . . . . . . . . . . . . . . . . . . . . . . 2.2%

2007 . . . . . . . . . . . . . . . . . . . . . . . 2.6%

2006 . . . . . . . . . . . . . . . . . . . . . . . 0.7%

2005 . . . . . . . . . . . . . . . . . . . . . . . 0.9%

2004 . . . . . . . . . . . . . . . . . . 1.5%, + $3

(1% + $3 IF TENANCY CREATED AFTER JAN. 1999)

2003 . . . . . . . . . . . . . . . . . . . . . . . . 0%

2002* . . . . . . . . . 3.5% (NOT TO EXCEED $30)

2001* $10

PERIOD AMOUNT

2000 . . . . . . . . . . . . . . . . . . . . . . . . . $6

1999 . . . . . . . . . . . . 1% (NOT TO EXCEED $8)

1998 . . . . . . . . . . . . . . . . . . . . . . . 0.8%

1997 . . . . . . . . . . . . . . . . . . . . . . 1.15%

1996 . . . . . . . . . . . . . . . . . . . . . . . . .1%

1995 . . . . . . . . . . . . . . . . . . . . . . . 1.5%

1994 . . . . . . . . . . . . . . . . . . . . . . . . $18

1993 . . . . . . . . . . . . . . . . . . . . . . . . $20

1992 . . . . . . . . . . . . . . . . . . . . . . . . $26

1991 . . . . 4% OR $17 (WHICHEVER IS HIGHER)

PERIOD AMOUNT

1990 . . . . . . . . . . . . . . . . . . . . . . . . $16

1989* . . . . . . . . . . . . . . . . . . . . . . . .3%

1988 . . . . . . . . . . . . . . . . . . . . . . . . $25

1987 . . . . . . . . . . . . . . . . . . . . . . . 3.5%

1986 . . . . . . . . . . . . . . . . . 3%, + $2.50

1985 . . . . . . . . . . . . . . . . . . . . . . . . .2%

1984 . . . . . . . . . . . . . . . . . . . . . . . . .0%

1983* . . . . . . . . . . . . . . . . . . . . . 4.75%

1981* . . . . . . . . . . . . . . . . . . . . . . . .5%

*ADDITIONAL ADJUSTMENTS ARE ALLOWED IF AN OWNER PAID FOR ELECTRICITY OR HEAT.

Beginning in 1998, adjustments are not allowed for the year following a tenant’s initial occupancy. To obtain the maximum amount for a specific address, please use the “Rent Ceiling Database” calculator on Berkeley’s Rent Board website.

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38 RENTAL HOUSING | NOVEMBER 2012 | ebrha.com

member directory CONTACTS, PRODUCTS & SERVICES

1031 EXCHANGE INTERMEDIARIESChicago Deferred Exchange Co. Teresa Moss Fluegel 877-448-1031 www.cdec1031.com ABATEMENT SERVICESP.W. Stephens Environmental Kimberly MacFarlane 510-651-9506 www.pwsei.comACCOUNTING SERVICESMowat, Mackie & Anderson LLP Jason Clark 510-893-1120 www.mowat.comAPPLIANCE SALES & PARTSAppliance Parts Distributors Mike De Fazio 510-357-8200 www.apdappliance.comAppliance Warehouse of America Mark Sutter 510-921-1071 www.appliancewhse.comFerguson Enterprises, Inc. Jimmy Theoc 510-512-2064 www.ferguson.comR & B Wholesale Distributors, Inc. Chris Burggraf 510-782-7200 www.rbdist.comSincere Home Decor Keith Chan 510-832-2838, x108 www.sincerehomedecor.comAPPRAISERSAccess Appraisal: Apartment Specialists Joe Spallone 510-601-1466 www.accessappraisal.comMark Watts Commercial Appraiser Mark A. Watts 415-990-0025 www.markwattscommercialappraisal.comARCHITECTUREInsideOut Design Pennell Phillips 510-655-1198 www.aboutinsideout.comASPHALT/CONCRETEAmerican Asphalt & Concrete Joe McSweeney 510-723-0280, x28 www.americanasphalt.comASSOCIATIONSBOMA Oakland/East Bay Roberto O. Robledo 510-893-8780 www.bomaoeb.orgOakland Association of Realtors Cameron Platt 510-836-3000 www.oar.org

Oakland Builders Alliance Beverly Rivas 510-735-8849, x101 www.oaklandbuilders.netOakland Metropolitan Chamber of Commerce Joseph Haraburda 510-874-4808 www.oaklandchamber.comATTORNEYS - EVICTIONS

Bornstein & Bornstein Daniel Bornstein 510-836-0110, x1007 www.bornsteinandbornstein.comFried & Williams LLP Clifford Fried 510-625-0100 www.friedwilliams.comLaw Offices of Jonathan Quint Jonathan Quint 510-595-9130 www.jonathanquint.comRopers, Majeski, Kohn & Bentley PC Stephen Lightfoot 415-972-6315 www.rmkb.comThe Evictors Ed Nagy 510-839-2074The Shepherd Law Group Michael Shepherd 510-531-0129 www.theshepherdlawgroup.comTubman Law Group Amy Kelley 510-379-8839, x700 www.tubmanlawgroup.comATTORNEYS - LAND USE/CONDO CONVERSION

Law Offices of John Gutierrez John Gutierrez 510-647-0600, x2 www.jgutierrezlaw.comLaw Offices of Ann Rankin Ann Rankin 510-653-8886 www.annrankin.comATTORNEYS - REAL ESTATE/CORPORATION

Burnham & Brown Jack Schwartz 510-444-6800 www.burnhambrown.comLaw Offices of John Gutierrez John Gutierrez 510-647-0600, x2 www.jgutierrezlaw.comLaw Offices of Jonathan Quint Jonathan Quint 510-595-9130 www.jonathanquint.comRopers, Majeski, Kohn & Bentley PC Stephen Lightfoot 415-972-6315 www.rmkb.com

Tubman Law Group Amy Kelley 510-379-8839, x700 www.tubmanlawgroup.comAUTOMOTIVE

Ken Betts Towing Services Ayub Azam 510-532-5000 www.kenbettscompany.comBANKING/LENDING

Chase Commercial Josh Milnes 510-891-4545 [email protected] Commercial Ted Levenson 415-945-5430 [email protected] Mortgage Marc Lipsett 510-622-8515 www.intervest-mortgage.comLuther Burbank Savings Larry Miller 925-627-2790 www.lutherburbanksavings.comTorrey Pines Bank Jeff Becker 510-899-7569 www.torreypinesbank.comBATHROOM & KITCHEN REMODELING

American Bath Enterprises, Inc. Larry Arcadi 510-785-2600 www.americanbathind.comAshby Lumber Emily Brown 510-843-4832 www.ashbylumber.comBathfitter Justin Starnino 510-969-3905 www.bathfitter.comMarkus Supply/Ace Hardware Dan Altwarg 510-832-6532 www.markussupply.com Sincere Home Decor Keith Chan 510-832-2838, x108 www.sincerehomedecor.comBLINDS & DRAPES

American Draperies & Blinds, Inc. Paul Russo 800-972-0660 www.americandrapery.comBUILDING MATERIALS/HARDWARE

Ashby Lumber Emily Brown 510-843-4832 www.ashbylumber.com James Hardie Building Products Ellen Dowd 800-426-4051 www.jameshardiecommercial.com

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Markus Supply/Ace Hardware Dan Altwarg 510-832-6532 www.markussupply.com ReStore/Habitat for Humanity Rose Stubberfield 510-777-1447 www.habitateb.org/restoreCARPET CLEANINGCleaner Carpets Ron Russell 510-522-1344 [email protected] AGENCIESRent Recovery Service Robbie Cronrod 800-845-1086 www.rentrecoveryservice.comCONSTRUCTIONSpottCheck Consulting Susan Spott 510-816-1452 www.spottcheck.comVasona Construction, Inc. Dan Scharnow 510-413-0091, x203 www.vasonaconstruction.comWest Coast Premier Construction, Inc. Homy Sikaroudi 510-271-0950 www.wcpc-inc.comCLEANING SERVICELydia’s Janitorial Noemi Fernandez 510-927-6111CONTRACTORS/RESTORATIONARC Cleaning & Restoration Nina Lauffer 510-221-7956 www.arc-ca.comBelfor Property Restoration Lisa Schwichtenberg 888-543-3473 www.belforusa.comHar-Bro Restoration Ryan Rusler 510-887-8500 www.harbro.comSERVPRO of San Leandro Clayton Barry 510-352-2480 www.servprosanleandro.comDOORS & GATESCommunity Controls Tim Bruske 800-284-2837 www.communitycontrols.comR & S Overhead Garage Door Sean Boatright 510-483-9700, x14 www.rsdoors.comELECTRICAL SUPPLIESFerguson Enterprises, Inc. Jimmy Theoc 510-512-2064

www.ferguson.comELECTRICIANS

Ally Electric & Solar, Inc. Metin Saglam 510-559-7700 www.allyelectrical.comAutomation Electric Rene Schaub 510-333-8192 www.automationelectric.bizThomas Electric Co. (TEC) Thomas Hurtubise 510-814-9387 www.tecelectric.netELEVATOR REPAIRS

Paramount Elevator Corp. Mark Pipoly 510-835-0770 www.paramountelevator.comENVIRONMENTAL TESTING SERVICES

Essel Environmental Consulting Nik Lahiri 925-413-5511 www.esseltek.comFIRE PROTECTION

Battalion One Fire Protection Mike Herbert 510-653-8075 www.battaliononefire.comBay Alarm Limor Margalit 510-639-2652 www.bayalarm.comDetect All Security & Fire Amy Roither 510-835-4100 www.detectall.comSentry Alert David Ingham 510-549-0306 www.sentryalert.comFLOOR COVERINGS

Bay Area Contract Carpets, Inc. Kerry Plain or Ken Scott 510-613-0300 www.bayareacontractcarpets.comDick’s Carpet One Dan Biles 510-633-9533 www.dickscarpetoneoakland.comTradeway Carpet Outlet Darryl Johnson 510-233-3350 www.tradewaystores.comGARAGE DOORS

R & S Overhead Garage Door Sean Boatright 510-483-9700, x14 www.rsdoors.comGOVERNMENT AGENCIES

Housing Authority of the City of Alameda Mike Pucci 510-747-4325 www.alamedahsg.org

Oakland Housing Authority OHA Leased Housing 510-874-1500 www.oakha.orgHANDYMAN SERVICES

Halcyon Properties Roger Shane 510-847-7075 [email protected] to Finish Christopher Bailey 510-727-9128 [email protected] SERVICES

Junk King Paul Bains 510-982-9650 [email protected] & AIR CONDITIONING

Albert Nahman Plumbing & Heating Albert Nahman 510-843-6904 www.albertnahmanplumbing.comApple Heating & Air Conditioning Bobby Wong 510-530-2423 [email protected] Heating & Air Conditioning Lisa Tuck 510-893-1343 www.atlasheating.comBlack Diamond Mechanical Robert Lopez 510-522-4196 robertlopez@blackdiamond mechanical.comHEATING & AIR CONDITIONING SUPPLIES

Ferguson Enterprises, Inc. Jimmy Theoc 510-512-2064 www.ferguson.com INSPECTIONS

SpottCheck Consulting Susan Spott 510-816-1452 www.spottcheck.comINSURANCE

Aon Rent Protect David Leisen 818-742-1383 www.aonrentprotect.comBuilding Insurance Specialists Mike Pallas 925-297-4202 www.buildinginsurancespecialist.comCapital Insurance Group George Cushing 800-732-6770 www.ciginsurance.comCommercial Coverage Insurance Paul Tradelius 415-436-9800 www.comcov.com

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Ruben Leon - Farmers Insurance Group Ruben Leon 510-525-6540 [email protected] L. Williams - State Farm Insurance Jain L. Williams 510-530-3222 www.jainwilliams.comNorthStar Risk Management & Insurance Services Pat Lowther 925-975-4686 www.northstar-ins.comPFN Insurance Services Nicholas Penland 510-483-6667 www.pfninsurance.comINTERCOMS & ACCESS CONTROLSCommunity Controls Tim Bruske 800-284-2837 www.communitycontrols.comR & S Overhead Garage Door Sean Boatright 510-483-9700, x14 www.rsdoors.comSound Communication Systems Jerry Dean 510-595-8111 [email protected] Caliber Group Ray Rivera 510-583-5849 [email protected] OPPORTUNITIESMartinez Real Estate Investment Jose Martinez 510-769-0436LAUNDRY EQUIPMENTCoinmach Katherine Le 510-429-0900, x54435 www.coinmach.comInnovative Laundry Systems P.K. Forrest 877-777-3727 www.innovativelaundry.comLEAD PREVENTIONA.C. Lead Poisoning Prevention Program Julie Twichell 510-567-8252 www.aclppp.orgLIGHTING SUPPLIESFerguson Enterprises, Inc. Jimmy Theoc 510-512-2064 www.ferguson.comLOCKSMITH EVICTION SERVICESGolden Gate Locksmith Co Ralph Scott 510-654-2677 [email protected] Painting

Josue Landa 510-282-1431 [email protected] Painting & Decorating Roberto Diaz 510-421-1908 [email protected]’s Painting & Renovating Steve Fagrey 510-910-6997 www.welovetopaint.netUniverse Painting, Inc. William McKenzie 866-666-6761 www.universepainting.comPEST CONTROLTerminix Robert Sater 510-489-8689 www.terminix.comPLUMBING - WATER HEATERSAlbert Nahman Plumbing & Heating Albert Nahman 510-843-6904 www.albertnahmanplumbing.comBlack Diamond Mechanical Robert Lopez 510-522-4196 robertlopez@blackdiamond mechanical.comEthan’s Service Plumbing Ethan Elkins 510-390-4185 [email protected] Plumbing Tsering Chomphel 510-233-2529 www.mount-everest-plumbing.comPacific Drain & Rooter Service Nasir Jalil 510-452-4606 [email protected] Martin Alvarez 510-755-1262 [email protected] Tankless, Inc. David Shevick 415-794-2084 www.tanknot.comPLUMBING SUPPLIESFerguson Enterprises, Inc. Jimmy Theoc 510-512-2064 www.ferguson.comPROMOTIONAL PRODUCTSAspire Business Consulting Natalie Koffler 510-919-0914 www.aspirebizconsult.comPROPERTY MAINTENANCEThe Garza Company, Inc. Manuel Garza 510-763-9500 [email protected] MAINTENANCE SUPPLIES

Ferguson Enterprises, Inc. Jimmy Theoc 510-512-2064 www.ferguson.comPROPERTY MANAGEMENT

Advent Properties, Inc. Benjamin Scott 510-250-7918 www.adventpropertiesinc.comBay Property Group Robert Goldman 510-836-0110 www.baypropertygroup.comBeacon Properties Carlon Tanner 510-428-1864 www.beaconprop.comCaldecott Property Management Services Ronald Reece 510-594-2400, x226 www.caldecott.comCanyon Pacific Management Tom Scripps 415-495-4739 www.canyonpacific.com

Cedar Properties Jonathan Weldon 510-834-0782 www.cedarproperties.com

The Enterprise Company William McLetchie 510-444-0876

ERI Property Management Sasha Bermudez 510-883-7017 www.erirentals.com

Lapham Company Jon Shahoian 510-594-7600 www.laphamcompany.com

Laramar Group Joby Tapia 415-814-5001 www.laramargroup.com

Marquardt Property Management Karen or Judi Marquardt 510-530-2050 www.mpmoakland.com

OMM Inc./Mason Management Janice Mason 510-522-8074 www.ommhomes.com

Premium Properties Sam Sorokin 510-594-0794 www.premiumpd.com

Shaw Properties Liz Hart 510-654-1920 www.shawprop.com

Sphinx Property Management Jon Goree 510-798-9299 www.sphinxpm.com

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Wellington Property Company Sarah Mills 510-339-3810 www.wellingtonpropertyco.com

Western Management Property, Inc. Vinnie Mistry 510-451-7317 www.westernmpinc.com

Woodminster Property Management Nicholas Drobocky 510-336-0202 www.woodminstermanagement.comRAIN GUTTERSR.C. Gutter Services Ramiro Cornejo 510-331-4425

REAL ESTATE BROKERS & AGENTS

Advent Properties, Inc. Benjamin Scott 510-250-7918 www.adventpropertiesinc.com

Caldecott Properties Andy Read 510-594-2400 www.caldecott.com

Coldwell Banker – Apartment Specialist John Caronna 925-253-4648 www.eastbayIREA.com

Coldwell Banker Commercial Henry Ohlmeyer 925-831-3390 www.coldwellbanker.com

Davide Pio 510-815-2000 [email protected]

Edrington & Associates Steven Edrington 510-749-4880 [email protected]

Home & Investment Realty George Vassiliades 510-710-6826 www.propertiesbygeorge.com

Lapham Company Tsegab Assefa 510-594-0643 www.laphamcompany.com

Litton/Fuller Group Luke Blacklidge 510-548-4801, x130 www.littonfullergroup.com

Marcus & Millichap David Wolfe 510-379-1200 www.marcusmillichap.com

NAI Kilpatrick & Company Grant Chappell 510-972-4941 www.naikilpatrick.com

Property Counselors Link Corkery, Inc. Phil Williams 510-566-4994

Rosemary McNally Rosemary McNally

510-769-1845 www.rosemarymcnally.comWoodminster Real Estate Co Inc. Nicholas Drobocky 510-336-0202 www.woodminsterrealty.comRECYCLING/REUSEAutomatic Response Systems Steve Papai 510-717-3631 www.compax.comReStore/Habitat for Humanity Rose Stubberfield 510-777-1447 www.habitateb.org/restoreRENT CONTROL CONSULTANTSAlan K. Beales 510-339-9776RENTAL SERVICESCal Rentals Elaine Perkins 510-642-3644 www.calrentals.housing.berkeley.eduEden I & R Ollie Arnold 510-537-2710 www.edenir.orgROOFERSCentral Coating Company, Inc. Jack Hnilo 408-968-8438 www.centralcoatingcompany.comFidelity Roof Company Steve Parry 510-547-6330 www.fidelityroof.comFrank Fiala Roofing Frank Fiala 510-582-6929 www.ffialaroofing.comGeneral Roofing Company Michael Wakerling 510-536-3356 www.generalroof.comPrecision Roofing Company Michael Green 510-436-7575 [email protected]/SURVEILLANCEBay Alarm Limor Margalit 510-639-2652 www.bayalarm.comDetect All Security & Fire Amy Roither 510-835-4100 www.detectall.comGolden Gate Locksmith Co Ralph Scott 510-654-2677 [email protected] & S Overhead Garage Door Sean Boatright 510-483-9700, x14 www.rsdoors.com

Sentry Alert David Ingham 510-549-0306 www.sentryalert.comSEISMIC CONSTRUCTIONEarthquake & Structures, Inc. B.K. Paul 510-601-1065 www.esiengineers.comWest Coast Premier Construction, Inc. Homy Sikaroudi 510-271-0950 www.wcpc-inc.comSIDINGJames Hardie Building Products Ellen Dowd 800-426-4051 www.jameshardiecommercial.comSOLAR POWERAlly Electric & Solar, Inc. Metin Saglam 510-559-7700 www.allyelectrical.comBelenus Renewable Energy David Nolan 415-244-6383 www.belenussolar.comTENANT SCREENING SERVICEContemporary Information Corp. (CIC) Dan Firestone 888-232-3822 www.continfo.comTOWING SERVICEKen Betts Towing Services Ayub Azam 510-532-5000 www.kenbettscompany.comTREE SERVICECoastal Tree Service Hans Waller 510-693-4631 www.coastaltreeservice.comWASTE & WASTE HANDLING EQUIPMENTAutomatic Response Systems Steve Papai 510-717-3631 www.compax.comJunk King Paul Bains 510-982-9650 [email protected] Management Company David Tucker 510-430-8509 www.wastemanagement.comWINDOWSMilgard Windows & Doors Craig Rideau 925-260-4511 www.milgard.com

The Window Specialist Tom From 510-923-1000 www.window-specialist.com

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APPLIANCE PARTS & SALES

Appliance Parts Distributor . . . . . . . . . . . . . 7

ASSOCIATIONS

National Apartment Association . . . . . . . . 13

ATTORNEYS

Bornstein & Bornstein . . . . . . . . . . . . . . . . . 43

The Evictors . . . . . . . . . . . . . . . . . . . . . . . . . 35

Fried & Williams LLP . . . . . . . . . . . . . . . . . . 20

The Shepherd Law Group . . . . . . . . . . . . . 33

BATHTUB & SHOWER ENCLOSURES

Bath Fitter Commercial . . . . . . . . . . . . . . . 23

BUILDING MATERIALS

Markus Supply . . . . . . . . . . . . . . . . . . . . . . . 33

Urban Ore . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

CARPETING & FLOORING

Bay Area Contract Carpets, Inc. . . . . . . . . .31

CONSTRUCTION

West Coast Premier Construction . . . . . . 35

ENGINEERS

Earthquake and Structures, Inc. . . . . . . . . . 17

INSURANCE COMPANIES

CIG Insurance . . . . . . . . . . . . . . . . . . . . . . . . . 11

NorthStar Risk Management . . . . . . . . . . . 23

KITCHEN & BATHROOM REMODELING

Sincere Home Decor . . . . . . . . . . . . . . . . . . . 5

LAUNDRY

Innovative Laundry Systems . . . . . . . . . . . 29

LENDERS

JPMorgan Chase Bank . . . . . . . . . . . . . . . . . 9

Intervest Mortgage Investment Co. . . . . . 27

Luther Burbank Savings . . . . . . . . . . . . . . . 26

LOCKSMITH & EVICTION SERVICES

Golden Gate Locksmith Co . . . . . . . . . . . . 35

PEST CONTROL

Team Too . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

PLUMBING

Albert Nahman Plumbing . . . . . . . . . . . . . 35

PROPERTY MAINTENACE SUPPLIES

Ferguson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

PROPERTY MANAGEMENT

Maisel Property Management . . . . . . . . . . 32

Western Management Properties, Inc. . . . 27

PROPERTY MANAGEMENT & SALES

Bay Property Group . . . . . . . . . . . . . . . . . . 43

Beacon Properties . . . . . . . . . . . . . . . . . . . . 33

REAL ESTATE AGENTS

Coldwell Banker . . . . . . . . . . . . . . . . . . . . . . .16

ROOFING SERVICES

Frank Fiala Roofing . . . . . . . . . . . . . . . . . . . .31 General Roofing Co. . . . . . . . . . . . . . . . . . . 33

EASTBAYRENTALHOUSINGASSOCIATION

Membership Applicationfor Property Owners and Managers

JOINTODAYANDRECEIVEBENEFITSSUCHAS:

FREE RENTAL FORMS

MONTHLY MEMBERSHIP MEETINGS

LEGAL REFERRALS

EDUCATIONAL CLASSES

FREE SUBSCRIPTION TO RENTAL HOUSING MAGAZINE

RENTAL SURVEYS

MANAGEMENT ASSISTANCE

SEMINARS & WORKSHOPS

TENANT SCREENING SERVICE

East Bay Rental Housing Association

360 22nd Street, Suite 240

Oakland, CA 94612

TEL 510.893.9873 | FAX 510.893.2906

ebrha.com

NAME

COMPANY

ADDRESS

CITY STATE ZIP

PHONE EMAIL

RENTAL PROPERTY LOCATION

ANNUAL MEMBERSHIP DUES (TAX DEDUCTIBLE):

1-2 UNITS = $249.00

3-4 UNITS = $269.00

5-8 UNITS = $289.00

9-16 UNITS = $299.00

17+ UNITS = $299.00 + $5.00 PER UNIT

TOTAL DUE: $

CHECK (PAYABLE TO EBRHA) MASTERCARD VISA AMERICAN EXPRESS

CARD NUMBER EXPIRATION DATE

NAME ON CARD

SIGNATURE

DETACH THIS FORM AND FAX OR MAIL TO THE ADDRESS BELOW

ad indexPRODUCTS & SERVICES

Acceptance of an advertisement by this magazine does not necessarily constitute any endorsement or recommendation by EBRHA, express or implied, of the advertiser or any goods or services offered.

Page 43: Rental Housing

www.baypropertygroup.com

Non Payment of Rent Evictions

Nuisance Evictions

Owner Move-In Evictions

Rent Board Petitions

General Landlord-Tenant Litigation

With Offices in San Francisco and Oakland

CALL US: 510-836-0110C

M

Y

CM

MY

CY

CMY

K

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