A SEMINAR ON:

MANAGING TODAY'S MULTI-GENERATIONAL WORKFORCE

Presented by:

Renji Thomas DE/11/EC/51Abhijit Gogoi DE/11/EC/101Lalchhantluanga DE/11/EC/106Jerome Malsawmdawngliana DE/11/EC/107

 

What is multi-Generational workforce

People with differences in terms of motivations, working styles, communication patterns and technological preferences working together towards the same objectives

Understand and appreciate age diversity.

Generations by Year of Birth

Researchers have divided today’s workforce into four generations:

Seniors, Veterans, Matures

1920-1944

Baby Boomers 1945-1960

Generation Xers, Twenty-somethings, Baby Busters

1961-1980

Millennials, Generation Y’s

1981-2000

Silents

Believe that hard work and dedication leads to rewardsPunctual and rarely miss workCommitted to organizationRespect AuthorityNot self-promoting

Working With Silents

What they bring to the team Superb interpersonal skills Good work ethicAreas of Conflict May struggle with the diversity of the workforce May struggle with technology

Boomers

“Me” generationCompetitive and hard-working, started the 60 hr work weekGet the job done at any costSeen as sacrificing personal life to achieve professional goalsNew outlook: They’re getting a life.

What they bring to the team Driven and service-oriented Good team playersAreas of Conflict Self-promoting

Working With Boomers

Generation X

Digest information rapidlyWitnessed corporate downsizing and demise of lifetime employmentMay not sacrifice personal life for a company

What they bring to the team Open to receiving feedback Good at networkingAreas of Conflict Nomadic Parallel Processing

Working With Gen Xers

Millennials

Cooperative, civic-minded and intellectually curiousHave mostly known affluenceMeaningful work that makes a difference in the worldValue information and technology

What they bring to the team Good at multi-tasking Appreciate diversity

Areas of Conflict Strong parental attachment Need more recognition

Working With Millennials

The Perfect Storm…

15

Traditionalist Boomer Gen X Gen Yers

Training The hard way Too much and I’ll leave

Required to keep me

Continuous and expected

Learning style Classroom Facilitated Independent Collaborative & networked

Communications style

Top down Guarded Hub & Spoke Collaborative

Problem-solving Hierarchical Horizontal Independent Collaborative

Decision-making Seeks approval Team informed Team included Team decided

Leadership style Command & control

Get out of the way Coach Partner

Feedback No news is good news

Once per year Weekly/Daily On demand

Technology use Uncomfortable Unsure Unable to work without it

Unfathomable if not provided

Job changing Sets me back Sets me back Necessary Part of my daily routine

Commonalities

Employees of all generations have one thing in common. They need one good reason they should put their full faith in any one company.

Trust is common, no matter the age.

Dealing With Generational DifferencesBridging Differences

Identify valuesAssess value differencesAcknowledge implications Change behaviorsCommunicate needsBuild on commonalitiesAccept differencesTap into motivations

Manage Differences

Set clear goalsShare a common purposeExpect mutual accountabilityGive real recognition

Top five actions for dealing with a silent

Offer plenty of personal interactions, ask and listen

Provide clear (written) goals and expectation

Show respect for age and experience

Provide plenty of technology training

Be totally honest and candid

Top five actions for dealing with a baby boomer

Show care Give frequent recognitionTreat them as equal coach don’t direct

Give them a chance to talkBe Honest, candid and direct.

Top five Actions for dealing with a gen X

Provide a fun workplaceUse written goalsInvolve in teamBe truthful and directSeparate career and life

Top five actions for dealing with a millennial

Give frequent instant feedback keep energy highUse technology to the maximumOffer multi-tasking projectsProvide close supervisionProvide people skill training

Benefits of Understanding Generational Differences

More effective communicationIncreased recruitment and

employee retentionMotivated employeesIncreased productivity

and teamwork

CONCLUSION:

Attracting and retaining talent needs continuous effort and that's why you should start managing your workforce today

There is no one-size-fits-all solution to managing a multigenerational workforce

However, we hope that, by sharing our point of view on this subject, you have gained some insights that will help guide you through this ever-evolving and dynamic landscape

References:

Wikipedia.orgAmerican Demographics Magazine.Four Generations in the workplace

– Cameron Marston.Lee Hecht Harrison - Ihh.comhttp://www.nationmultimedia.com/

business/Managing-todays-multi-generational-workforce

http://www.workingatmcmaster.ca/med/document/Managing-a-Multi-generational-Workforce-1-37.pdf

THANK YOU