Remote Visibility -Using IoT to decrease MTTR

By Phathizwe Malinga, MD, SqwidNET

It’s offline…

Source: Stephen Foskett - Defining Failure: What Is MTTR, MTTF, and MTBF?

Source: Garfinkel, J. (2018). Gartner Says the Future of IT Infrastructure Is Always On, Always Available, Everywhere. Retrieved August 28, 2019

The Battery War

TV has left the TV

TV has left the TVG

row

th

Time

Linear Expectations

DigitisedDeceptive

Disruptive

Demonetising

Dematerialising

Democratising

Source: Peter Diamandis, Singularity U

Exponential Growth

What could go wrong?

Does always on, mean always monitoring?

The cost of long MTTRs

Happiness

See New Feature

Patience

Have New Feature

New Entrant

technology erodes patience

Churn

IoT is ABCD

+ + +

Application Big Data Connectivity Device

Early Alert | Monitor | Insight

As Strong as your Ecosystem

+ + +Business Grade Open Access Coverage Low Power

100% of identified or reported incidents will result in a dispatch if additional information to guide the pre-dispatch fault analysis, is not readily available. – a NOC CEO

50% of inefficient dispatches

Monitor batteries to reduce power failure risk, improve maintenance operations andreduce costs

No loss of

backup power

Visibility of all backup power status

Conduct remote

diagnosis

Remove unnecessary maintenance crews and

operations

MTTR Case Study – Cabisense

MTTR Case Study – Cabisense

Smart Agricultureassets: livestock; boreholes; vehicles

environments: soil moisture

Smart Manufacturingassets: vehicles

environments: air quality; security

Smart Miningassets: miners; machinery

environments: air quality

Smart Logisticsassets: goods; vehicles; personnel

environments: in transit; whereabouts; distress; remote

Smart Cityassets: water; electricity; citizensenvironments: usage; air and noise quality;

Smart Health & Assisted livingassets: humans; petsenvironments: vital signs; distress

Smart Home & Lifestyleassets: family; children; petsenvironments: safety; whereabouts

Smart Retailassets: shops; customers; goodsenvironments: behaviour; security

IoT drives innovation

Thank You