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REMINDER: Map Updates Website Registration

Dear Valued Customer,

On behalf of Maka GPS Technologies Group, we thank you for your continuous support in Marbella GPS and our latest Marbella In-dash Camera (DVR) series

We wish to highlight that registration at the website shown on the device during the screen start-up is NOT recommended. Updates done through the said website may cause malfunction to your device.

We strongly advise user to update all future maps at http://sg.makagps.com/mapupdate for an accurate and stable device condition.

Please be reminded to submit your warranty via http://www.makagps.com/warranty for the latest map update.

For further information, please call our Marbella Hotline at your respective region. To keep up with the latest news, please like us on Facebook at http://www.facebook.com/makagps (SG) or http://www.facebook.com/marbellamalaysia (MY) or you may visit www.makagps.com for further details.

Yours Sincerely,

The Support Team

Maka GPS Technologies Group

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GALACTIO SOFTWARE UPGRADE RELEASE

Date: 23 July 2014

GALACTIO V8.13.00.06 Map and Software Upgrade Release

Enhanced navigation features brought to you by GALACTIO

Key Benefits using GALACTIO V8.13.00.06 software 1. Prayer Direction Interface

2. Prayer Timing Alert

3. Improvement on “Pause and Go” interface to reduce interface delay on high speed processor GPS

unit

4. Routing improvement in Singapore/Malaysia/Indonesia/Brunei/Thailand

5. Latest “Touch n Go” Data and pricing update in Malaysia

6. Latest “Toll Fees” data and pricing updated in Malaysia

7. Telephone Search (Commercial listing with limited entries in Singapore only)

8. Prayer Timing list covers the entire states in Malaysia

9. Latest routing correction to Hillview area, Singapore

9. Latest June 2014 Singapore SLA Map with Marina Coastal Expressway (MCE)

10. Latest June 2014 Malfreemaps S’pore & M’sia, Brunei, Thailand and July 2013

- Complimentary Australia/New Zealand/Philippine Maps* Please click here to learn how to install the

complimentary maps.

*NOTE: You can only install the additional 3 countries after you have completed this upgrade

successfully. Always ensure you have sufficient memory space before this installation. Internal

memory users, please ensure there is NO Multimedia file inside your memory. SD Card users, please

reserve at least 3.6GB if you wish to install all 3 maps.

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WHO SHOULD DO THIS SOFTWARE UPGRADE?

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Please only upgrade the below link if:

1. You MAY UPGRADE if you are using Galactio Navigation Software.

2. DO NOT UPGRADE if you are using Mapking or Papago software.

Note: For Mapking or Papago users, your GPS will no longer be operable after this upgrade. Please kindly drop by our service centre to do a mandatory hardware upgrade for any future update.

3. DO NOT UPGRADE if you are seeing a Galactio interface on your start-up screen as below: This applies to earlier Galactio users+

4. DO NOT UPGRADE if you recently purchased Marbella GPS from PC Expo in Mid Valley Convention Centre in July 2014. Your GPS should have come with the latest data.

+This upgrade action might not be successful if you are using earlier Galactio navigation software as shown on top. Users might not be able to retrieve a patchable license data file. Please visit our service centre to determinate your GPS version.

5. ‘Galactio’ is locally developed navigation software. Marbella GPS is the licensee of ‘Galactio’ software authorised by Quantum Inventions Pte. Ltd.

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RECORD/NOTE DOWN YOUR LICENSE KEY NUMBER

It is important for user to know what is the license key number for their gps. This license file contains important licensing that is used to configure your GPS and run the navigation software.

After collecting the license key number, you can request a license key file from us at backup@makagps.com during troubleshooting.

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Step 1 – Click on Setting

Step 2 – Click on Next

Step 3 – Click on NavIQ

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Step 4 – The highlighted area will be your device license key number. Kindly note down your device ID number stated here

Please record your DEVICE ID/ UUID number.

Step 5 – You may choose to email us your “DEVICE ID/UUID” number to

backup@makagps.com with the Subject: License Key Required

(YOUR DEVICE ID NUMBER) to keep a backup of your license key file at your end

Note: Kindly take note that this process will require minimum 5 working days before we can email the license key back to you. The process can only be carried by Marbella Authorised Service Professional (MASP) in a secure environment. MASP will need longer time to process your request. Even though we have a fleet of MASP that is attending calls for our global users 24hours/7 days, but only our selected authorized MASP could expedite and process your requirements during this period.

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GALACTIO V8.13.00.06 Map and Software Download

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MARBELLA V8.13.00.06 JULY 2014 UPDATE STARTS FROM HERE

Please kindly take note of your device ID number before doing this upgrade. Refer to page 5 for retrieve instructions.

Note: For regular users, please follow the instructions given below as there are some changes in this update. (Starting from Step 9, pp013 onwards) Thank you!

Step 1 – Check your model below. If you are not sure if your GPS is operating through internal memory or MicroSD card. Check the left side of your GPS unit and you will know if you are operated by MicroSD card.

Download Hyperlink

FOR INTERNAL MEMORY USERS

1. Marbella iNav XT series users please click to download link below http://bitly.com/Uo04uv

2. Marbella Geomate 400/500/400S/500S users please click to download link below http://bitly.com/1pxLDOo

3. Marbella N30/N32/N50/N52 series users please click to download link below

http://bitly.com/1jSpHzr 4. Marbella uNav HD series users please click to download link below

http://bitly.com/1mxY9u5

FOR MICRO SD CARD USERS

1. Marbella Galactio CE5 Micro-SD card Users (click here to learn how do I check my version?) http://bitly.com/1u9LiYH

2. Marbella Galactio CE6 Micro-SD card Users (click here to learn how do I check my version?)

http://bitly.com/1rwVI2C 3. Marbella M990+ Micro-SD card Users*

http://bitly.com/1p4aXtP

*Important Note: TMC Services will no longer be applicable since majority of the users choose not to renew this service. You MUST BE agreeable to forgo your TMC feature before you do this upgrade. TMC will no longer be able to work once you do this update.

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Step 2 – Click on “Download”

Step 3 – Click on , and select “Save As” (Internet Explorer Users)

Step 4 – Choose “Desktop” location to save your file and click on “Save”

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Step 5 – File start downloading. Please be patient with the long downloads

(Download speed may vary subject to your internet speed)

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Step 6 – Once the banner shows that download has been completed, click on “Open Folder”

Step 7

(I) Select the file to unzip and right click on the mouse double click to unzip your file.

(II) Mouse over your unzip program, for example below, it will be JZIP

(III) Click on “Extract to Folder (YOUR GPS MODEL) July 2014 Map Updates

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Please click here if you do not have a WinZip or Unzip similar program

Step 8 – Extracting in progress

Step 9 – Once you have successfully unzipped your folder. Plug in the Marbella GPS with USB cable to PC.

Note: Please make sure the power of your GPS is OFF before plugging in to your PC

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Step 10 – On your computer’s desktop and double click on the folder that you had unzipped (**Picture below is for illustration purposes, the actual name should vary depend on the current update month)

Step 11

(I) For WINDOWS USER – Double click on “Galactio_Updater_XP.exe”

(II) For MACBOOK USER – Double click on “Galactio_Updater.exe”

Note: Favourites will be automatically backup on its own. Hence, no backup is required

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Step 12 – Click on “RUN”

Step 13

(I) Click on “Auto Detect”

(II) Click on “Update Now”

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Step 14 – Click on “OK”

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Step 15 – Updating in progress, please kindly wait. It will take about 40 minutes (maximum) to complete the whole update

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Step 16 – Once the message “Device updated successfully” appears, click on “OK”

Step 17 – Congratulations, you have completed the update. Kindly unplug your GPS from your PC

Note: In any case if you face any issue with the update, please call our Hotline at (65) 6100 1239 (Singapore) or (07) 361 2083 / (03) 8068 2083 (Malaysia). Alternatively please email us at backup@makagps.com or refer to page 19 to troubleshoot.

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How to check your upgrade completion?

Step1 – Click on “Setting”

Step2 – Click on “Maps”

Step3 – You should see the exact details as shown above.

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Troubleshooting Page

No Fault Error Message Possible Causes Solutions Actions

1 Unable to synchronize the GPS with the computer

Device not found!! Make sure that the device is connected in USB Mass Storage Mode

GPS was not shut down properly

Shut down your GPS before

proceeding with step 11 on page 14

1) Unplug the USB cable out from your GPS

2) Exit the navigation software

- Click on Setting

- Click on Next twice

- Click on Exit

- Click on Ok to confirm

3) Switch Off your GPS

4) Plug in the USB cable to the GPS again

5) On your computer, click in

(I) For WINDOWS USER – Double click on “Galactio_Updater_XP.exe”

(II) For MACBOOK USER – Double click on “Galactio_Updater.exe

6) Click on Refresh

7) Click on Auto Detect

8) Click on Update Now

USB Setting was set to the wrong mode

Make sure that USB Setting is set to USB Mass Storage Mode

1) Exit the navigation software

- Click on Setting

- Click on Next twice

- Click on Exit

- Click on Ok to confirm

2) Click on Setting on the main IU

- Click on Arrow located at the bottom right hand side

- Click on USB icon

- Select Mass Storage

USB cable might be faulty

Try out a another USB cable

Kindly follow the instructions on page 14

This update package is not for your device model. Please click “OK” to stop the updating.

You have selected the wrong link to download your package

Determine your GPS model before clicking on any links given on page 9

You may determine your model number at the top right hand side of your GPS. In any case if you are unsure, kindly contact us at (65) 6100 1239.

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No Fault Error Message Possible Causes Solutions Actions

2 Unable to run the navigation software on the GPS

“Set GPS Path”

“Can’t find the GPS program! Please set GPS path in “File Manage”!

are shown on your GPS screen

GPS path has been reset during the update

Set the correct GPS path

On your GPS main UI Note: For Geomate 500S, uNav, uNav HD7 users, please skip step 1 and 2.

1) Click on System

2) Click on Arrow located at the bottom right hand side

3) Click on GPS Path

4) Select NandFlash\

5) Select NavIQ\

6) Select NavIQ.exe

7) Click on GPS path button located at the bottom right hand side

8) Click on the “Tick” button

9) Click on “X” for 4 times till it resume back to the main UI

“No valid device license found. Please download the license file from www.galactio.com. Device ID: XXXXXXXXXX” is shown

on your GPS screen

Your Marbella device may not be using Galactio software before this update

You are required to do a mandatory hardware upgrade at our service centre at a fee of S$39.90 or RM80.00

Our Service Centre are located at: Singapore

Maka GPS Technologies Pte Ltd 2 Alexandra Rd, Delta House, #02-Check03, S'159919 Contact: (65) 6276 0889 Malaysia Johor

Maka GPS Technologies Sdn Bhd No 23-01 Jalan Adda 3/1, Taman Adda Heights Johor Bahru, Malaysia 81100 Contact: (07) 361 2083

Kuala Lumpur

Maka GPS Technologies (KL) Sdn Bhd No 28-02D Jalan Puteri 1/2, Bandar Puteri Puchong, Selangor Malaysia 47100 Contact: (03) 8066 7083

Your license file is missing from the package

Please send your device ID number to us to recovery your device.

Copy down the device ID number shown on the screen and send a request for license file at: backup@makagps.com

Alternatively, you send us a private message on facebook at: www.facebook.com/makagps (SG) www.facebook.com/marbellamalaysia (MY)

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UPGRADING LOCATION - SINGAPORE

Maka GPS Technologies Pte. Ltd.

2 Alexandra Road

#02-03

Delta House

Singapore 159919

Contact: (65) 6100 1239

Operating Hours:

Monday - Friday (closed Sat & Sun)

9am – 6pm Closed: 12pm – 0130pm

UPGRADING LOCATION – JOHOR (MY)

Maka GPS Technologies Sdn. Bhd.

No. 23-01 Jalan Adda 3/1

Taman Adda Heights

Johor Bahru

Malaysia 81100

Contact: (07) 361 2083

Operating Hours:

Monday - Friday (Closed Sat & Sun)

9am – 6pm Closed: 12pm – 0130pm

UPGRADING LOCATION – KUALA LUMPUR (MY)

Maka GPS Technologies (KL) Sdn. Bhd.

No. 28-2D Jalan Puteri 1/2.

Bandar Puteri

Puchong

Malaysia 47100

Contact (03) 8066 7083

Operating Hours:

Monday - Friday (Closed Sat & Sun)

9am – 6pm Closed: 12pm – 0130pm