Reimburse

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Cloud based reimbursement management app designed

to cut costs, reduce waiting time & maximize profits

User Guide

Claim Approval

This KnowHow Explains

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Overview

Claim Approval

Overview

Web based app designed to deliver better pay for staff with no extra cost to employers.

A broad view of your entire benefit & expense process from a single integrated system.

Access, request, & approve Claim Requests 24/7 from anywhere in the world.

Automatic processes guarantees FBT compliance reduces risk & minimizes human inaccuracies.

Each employee can be assigned with unique benefits and menus based on their job and salary.

Automated emails trigger requests for approval & claims processing.

Supports up to two levels of approval.

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Claim Request

Log into MBPCloud.com „Reimburse‟ application.

In MBPCloud Home page, click Reimburse app icon

You‟ll be directed to Reimburse app page.

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Enter your MBPCloud login

credential

Claim Request

Reimburse Submenus

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Welcome brief description about Reimburse app.

KnowHow user guide on how to use Reimburse app.

Request submit your claim request.

List list of all your claim requests with their status.

Claims Process process & audit claim requests.

Claims Report generate reports of your claims.

Overview

Once claim request has been submitted, an automated email is sent to the Reimbursement Approver

requesting approval of request.

Approvals can be done through the claims list.

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Overview

Claims List

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In Progress your partially filled & saved forms will be listed here.

All Status your submitted claim requests will be listed here.

Pending claim requests of users awaiting your approval will be listed here.

Approved claim requests approved by you will be listed here.

Declined claim requests declined by you will be listed here.

Archived all your archived claims will be listed here.

Overview

Go to Pending to approve/decline the claim request received.

Click “Approve” button in Pending List to approve the claim request.

Click “View” button to review claim details and approve/decline the request, or to raise a query.

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Decline claim

Approve claim

Enter query here

Select user to send query

Click to send query

Overview

Go to Pending to approve/decline the claim request received.

If approved, the claim request will be moved from the Pending List to Approved List

If declined, the claim request will be moved from the Pending List to Declined List

Approval response will be sent to the requester as an automated email.

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Overview

If there is a second level of approval, then once the request has been approved by Approver 1, an email is

sent to Approver 2 requesting approval of request.

Same process to be followed as explained in Slide #8.

Approval response will be sent to the requester as an automated email.

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Overview

Once the approval process is complete, payroll Process & Audit will start.

Payroll Process

On final approval of claims request, the authorised payroll processor will receive a notification email to

process the claim request.

This is done through the Claims Process List.

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Overview

To process claim request, go to “Claims Process” submenu.

Directs to the Claims Process List.

• Click “Process” button to process the claim request & enter the date on which claim processed.

• Click “View” button to view claim request details.

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Overview

Payroll Audit

Once processed, an email is sent to the authorised payroll auditor requesting to audit the processed claim

request.

This is done through the Claims Process List.

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Overview

To audit claim request, go to “Claims Process” submenu.

Directs to the Claims Process List.

• Click “Audit” button to audit the claim request.

• Click “View” button to view claim request details.

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Approval Process Ends Here

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THANK YOU!

Reimburse

For further information please contact

T : 1300 276 266

E : support@mbpcloud.com

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