Rehan Ali

#02-21,Block 101,Casa Sarina, LorSarina, Eunos, +65-92302732Singapore - 416729 alirehan.geitdoon@gmail.com

Summary

Senior Support Analyst with a strong background in the Front Office Application/Production support, working for Cognizant Technology Solutions in UBS AG Investment Bank, Singapore as Associate –IT IS. Background in FOREX domain, Derivative products with proficiency in FIX Protocol, UNIX and Shell Scripting (Bash, Korn), Oracle/Sybase SQL, Core Java, Job Schedulers Autosys and Cron and good understanding of Front Office Application Support. Proactive approach to problem-solving, able to take ownership of issues and their resolutions.

Synopsis

An inquisitive professional with 5 years of experience in IT IS client facing Application Support. Oracle certified Associate (OCA)- Oracle 9i, wrote SQL queries to fetch User requested data and

generate reports. Good understanding of FIX messaging system in FX.

Experience in programming using UNIX Shell scripts, Support/Debug Business critical Cron based Thor Batch processing written in K Shell.

Team member of an Automation team constantly initiating the automation of the several manual processes which are part of operations to minimize the efforts, the time taken and reduce human intervention through shell scripting Unix (bash,ksh). The automation projects involved the restarting of some processes after checking their status and capture the errors from corresponding logs and the major of them is an automation of acomplete weekend task aweb check, my script fetches the data from the website in the background and performs the validation (check) and drops an auto generated HTML format email with the status of the check. About 8hr manual health check was reduced to 2hr after the automation. I have received an award for it.

Have a good understanding of basic FOREX concepts and terminologies like different ways to trade FOREX like SPOT, Futures, Forwards and Options, ETF, SWAPS, FOREX market structure, Bonds and market makers, Types of Currency Pairs like Majors, Cross and Exotic, Types of FOREX Orders, including Derivatives products, Fixed Income Instruments, Hedge funds, OTC, Trade Life Cycle and FIX Protocol.

ITIL v3 foundation certified and good understanding of fundamentals of ITIL like ITIL work frame, Life Cycle Model, Service Strategy, Design and Transition, Incident Management, Change Management.

3 years of Hands on experience in Autosys, Cron based Job schedulers, Control-M Hands on Experience on Business Releases and Testing carried over the weekends and

Responsible for weekend Application restarts. Performed time to time BCM Application availability testing for situations like Power Down and

scheduled Infra weekend activities. OCJP – Oracle Certified Java 5 Professional

Current Work Experience

UBS AG Investment Bank, (Technical Lead- IT IS) June-2011 to Present

Contracting Firm Cognizant Team Size 5Location Singapore Team FXMM

Environment (With Skill Versions)

Technologies: Unix Shell Scripting (bash,Ksh), JAVA Apache/Tomcat Data Base Applications: Oracle, Sybase SQL, Toad, SQL loader Job Scheduler: Autosys, CRON, Control-M.Application Monitoring Tools: Netcool, HpOM, Clarion.Front office trading related applications : Front office messaging FIX Protocol, Fx Trader Plus, Fx Liquidity Manager.Middleware Products: IBM Splex.Knowledge Base Tool : Service Now

Currently working with FXMM [Foreign Exchange Money Market] Team with in Group Technology Asia production services in Singapore. The team is part of the Global trading caused in FX Money market in the Asia Pacific (APAC) region. Our team provides support for application systems used for OTC & Non OTC Trades. Our production services focuses on business critical trading applications, providing 2nd line support in a global and highly complex technical environment where the Primary focus are,

FX involves trading with Forward, Futures, Spot and Swap trades, which include money market, handles (foreign exchange). This project comprises of Cash & Derivatives Trading/Pricing Applications like Foreign Exchange Liquidity Manager, FX Trading Pricing, Global Spot Tickler, Market Maker GUI, One tool, Trix monitor which are pricing from external clients like Reuters key stations and providing the pricing, static data to internal clients like GAIN CAPITAL, CME and HOTSPOT.

A Front Office Application Support job and we are supporting the Configuration works handling Unix Batch processing right from investigation by analyzing logs and through some GUI tools and fixing bugs, modifying scripts according to the need like for excluding the bad input data, writing Oracle SQL Queries to fetch user required reports for analysis.

Coordinating with business users to understand the problems as users describe them and translate them into specific technical problems and follow-ups to ensure problem resolution and appropriate feedback to stake holders and other relevant business and IT teams.

Responsible for contributing to and maintaining the team's documentation, and assisted / followed all members with in team to continuously expand the team's knowledge by giving and training in the company's systems, operations, and procedures.

As a part of my assignments, a production Maintenance project for an Investment Bank involving handling Unix Batch processing right from investigation by analyzing logs and through some GUI tools and fixing bugs, modifying scripts according to the need like for excluding the bad input data, writing Oracle SQL Queries to fetch user required reports for analysis. Support for user queries over the chat and call and Monitoring Tools like HP Open View, Netcool for application alerts. Basic Proactive approach to problem-solving, able to take ownership of issues and their resolutions.

Responsible for the successful service execution around Incident and Problem activities using ITIL processes. For recurring Incidents performing root cause analysis and perform the initial analysis.

Past Work ExperienceVocaLink Euro Services (Financial Clearance and Settlement in the Banking transactions – Bank OF England) Technical Analyst

Nov -2010 to May 2011

Contracting Firm Dell Services Team Size 6

Environment (With Skill Versions)

Technologies/Languages: JAVA, J2EE, XML, XSLT, SSL, MessageQueueSoftware Design Tools: Eclipse 3.3, SVN, JIRA, Bamboo, SQL Developer.

VocaLink – Euro Services offers a SEPA (Single Euro Payments Area) Direct Debit managed service that integrates directly with existing systems, interfaces to clearing and settlement providers and involves minimal upfront costs. Euro service caters to the European market are caters to products that are SEPA compliant. The project involved development of direct debit product for the CSM application. Primary focus were

Client Interaction for requirement gathering, analysis and contributing to system study Requirement Analysis and Development and Defect Fixing including implementing new

functionality, change requests, enhancements requested by the client. Reading XML, XSLT and fixing/altering the values. Experience in writing efficient SQL queries for Oracle. Deployment of the code modules on the Unix server and testing of them on the server. Actively involved in Performance enhancement, defect resolution and defect tracking during SIT

and UAT. Involved in project management processes such as peer code reviews, Defect management. Unit testing of various modules to deliver bug free codes and proper co-ordination with the

dedicated testing team to minimize the defects.

Skill Set

Operating Systems Unix, WindowsTechnologies Unix, SQL, XML, MQLanguagesDB ApplicationsJob SchedulerApplication Monitoring ToolsMiddleware ProductsKnowledge Base ToolFront Office Technologies

Unix Shell Scripting (Bash, Korn), JavaOracle, Sybase SQL, Toad, SQL loaderAutosys, CRON, Control-MNetcool, HpOM, ClarionIBM Splex, Web.Service Now, ConfluenceFIX messaging Protocol

Domain Knowledge

ITIL Concepts: Incident Management, Change Management, Release Management. IB Concepts: Forex concepts SPOT, Futures, Options, ETF, SWAPS, Bonds, Derivative Products,

Trade Life Cycle and Fix Protocol.

Achievements

Awarded Spot Light Award in Q4 2014 Constant client appreciations for the quality of service delivered. Excellent communication skills along with Customer Relationship Skills.

Academic Details

Qualification Board/University Year Of Passing

Bachelors of Technology in IT

UKTU Year 2006 - 2010

12th CBSE Year 2005 10th CBSE Year 2003

Date of Birth: 04th Oct 1988

Marital Status: Married

Notice Period: 1 month

Reason for Change: Current Project is moving to Offshore India.

Immigration/VISA Status: Employment Pass.