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REGIONAL-LEVEL PROFESSIONAL CIRCLE

2014

UTILIZING TECHNOLOGY TO ENHANCE

WORKPLACE ENVIRONMENT

TEAM DISCOVERY

Murtuza Doriwala (102412)

Nitin Arya (102903)

Antriksh Taliwal (103686)

OPERATION DEPARTMENT

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REGIONAL LEVEL PROFESSIONAL CIRCLE-

2014

Theme: Utilizing Technology to Enhance Workplace Environment

Team Members:

Unit: NTPC Jhanor-Gandhar Number of words: 4000 words. Date of submission: 28.01.2015 Signature of team members:

(MURTUZA DORIWALA) (NITIN ARYA) (ANTRIKSH TALIWAL)

1. Murtuza Doriwala Assistant Manager (O&M-OPR)

2. Nitin Arya Assistant Manager (O&M-OPR)

3. Antriksh Taliwal Assistant Manager (O&M-OPR)

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ACTIVITY SUMMARY REPORT

P.C. Name : Discovery

Station : NTPC Jhanor-Gandhar

Date of formation : 4 October 2012

Team Members : Murtuza Doriwala, Nitin Arya, Antriksh Taliwal

List of some of the presentations given by our members at various forums till date

Sr.No. Year Theme Name of

Presenter

No. of

audience

present

1. 2012 Speed-Dependent Activities in Gas

turbine Startup/Shutdown in JGGPP

Nitin Arya 12

2. 2012 STG Generator Auxiliaries in JGGPP Antriksh

Taliwal 08

3. 2012 Space-based Solar Power Nitin Arya 15

4. 2012 HP/LP Bypass system in JGGPP Antriksh

Taliwal 07

5. 2012 Pumps Working and Efficiency Murtuza

Doriwala 08

6. 2012 Thorium based plants: Power for the

future (Station level PC-Winner).

Team

Discovery 40

7. 2012 HVAC System in JGGPP Murtuza

Doriwala 09

8. 2013 Thorium based plants: Power for the

future (Regional level PC-Winner).

Team

Discovery 60

9. 2013 GT Compressor System and its

Efficiency Measurement

Murtuza

Doriwala 10

10. 2013 Thorium based plants: Power for the

future (Company level PC-4th place).

Team

Discovery 100

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11. 2013 Roof Top Solar Panel Installation In

NTPC Jhanor Nitin Arya 12

12. 2013 Functioning of Variable Inlet Guide

Vane in JGGPP

Antriksh

Taliwal 06

13. 2013 Findings and Observations during

WHRB#1 Overhauling

Murtuza

Doriwala 15

14. 2013

Ensuring affordable fuel security for

NTPC (Station-Level NOCET 2013

Winner)

Team

Discovery 17

15 2013 Ensuring affordable fuel security for

NTPC (Regional Level NOCET-2013)

Team

Discovery

30

16. 2013 Coal Blending in NTPC (Station-Level

Professional Circle 2013)

Team

Discovery

35

17. 2014

What do you expect from the new Prime

Minister? (BDMA Talent Search

Competition)

Murtuza

Doriwala,

Antriksh

Taliwal

50

18. 2014

NTPC 2017 : Life Beyond Tripartite

Agreement (Station-Level NOCET

2014)

Team

Discovery 20

19. 2014

NTPC 2017 : Life Beyond Tripartite

Agreement (Regional-Level NOCET

2014)

Team

Discovery

50

20. 2014

Utilizing Technology To

Enhance Work Environment (Station-

Level PC 2014)

Team

Discovery 40

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INDEX

Sr. No. Topic Page No.

1 Synopsis 06

2 Miscommunication At Workplace 07

3 Need of the Hour for NTPC 09

4 Two-Way Approach -

Approach #1 Real time Communication with Mobile Apps 10

5

Case Study #1 -

Problem Observation, Intimation and Rectification Process

Using WHATSAPP

12

6 Case study #2

The Chaotic Times of Overhauling and Commissioning 21

7

Two-Way Approach -

Approach #2 Workflow management Using Cloud

Services

24

8 Using Cloud in NTPC 28

9 Foreseeing Probable Resistances 35

10 GI CLOUD MEGHRAJ 36

11 Tata Power Trading Company- A success story of

CLOUD Usage 37

12 References 39

13 Annexure 40

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SYNOPSIS

Technology wont replace teachers, But Teachers who use technology, will

probably replace teachers who do not.

In today's world, the structure, content, and process of work have changed. Work is

now:

more cognitively complex

more team-based

and collaborative

more dependent on social skills

more dependent on technological competence

more time pressured

more mobile and less dependent on geography.

Moreover, due to competitive pressures and technological breakthroughs,

organizations today are:

leaner and more agile

more focused on identifying value from the customer perspective

more tuned to dynamic competitive requirements and strategy

less hierarchical in structure and decision authority

less likely to provide lifelong careers and job security

Continually reorganizing to maintain or gain competitive advantage.

A successful organization has its foundation in the effectiveness of their communication

skills; all employees should be able to communicate at the workplace with their colleagues.

Technology allows individuals and organizations to be able to communicate better in the

workplace. Managers embrace technology and encourage workers to enable themselves

and their co-workers to work smarter, faster and more productively. No matter your place

of work, either in an office or a factory technology links workers globally, it gives everyone

the power of instant access information. Today it will be hard to catch up with the

competition if we did not have all the technology advances use in organizations today

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MISCOMMUNICATION AT WORKPLACE

Lack of communication in the workplace can occur on a large scale, such as between

management and employees, as well as on a smaller scale between individual

employees working in same or different departments. Failure to communicate

effectively often leads to conflict, which can harm an organization. Poor

communication can create conflict in a number of ways.

Creating Uncertainty

A lack of communication can create uncertainty that leads to stress and

conflict. For instance, one worker may be waiting for a colleague to deliver

key information so he can complete a task on time. If the colleague does not

respond to the worker's request for a status report or the colleague neglects to

keep the worker "in the loop," the worker may begin to worry that the

colleague will not deliver in a timely manner. As a result, conflict between the

two may occur.

Sharing Resources

Companies with limited resources, such as office equipment, may experience

conflict if workers don't communicate their needs for the resources.

Poor Teamwork

Companies often rely on teams to complete special projects or even to carry

out the routine functions of a department. If members of the team do not

communicate well with each other, it may not be clear what roles and

responsibilities each member must assume. Some tasks might overlap while

others might be overlooked completely, leading to confusion and conflict

between team members and the ultimate failure to achieve objectives.

If we consider, precisely, the case of Operation and Maintenance Dept. of NTPC,

we see that miscommunications are very common. For example, when the location

of the fault intimated by the observing personnel is to be forwarded to the concerned

dept. personnel, or when the know-hows of a task is to be explained to the

subordinate.

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Furthermore, when too many tasks are happening on site simultaneously during unit

overhauling or maintenance or commissioning, the frequency of miscommunication

increases due to uncertainty about the current status of the ongoing tasks.

The major causes of miscommunications explained above are:-

Unavailability of Audio/Video aids in E-shift logbook, thus creating some ambiguity in the minds of the persons taking over the next shift, about the

exact progress of the ongoing tasks.

Absence of one-to-many information transferring process: So the personnel in-charge has to inform each and every dept. concerned about the current

status of the task.

Time delay in sharing information at a common platform: Each and every concerned person holding charge of the tasks have to merely wait for morning

or evening meetings of the different departments to make the decisions on the

ongoing and future tasks.

Information loss during shift change in operation department and maintenance department, thus, leading to loss and misinterpretation of

crucial inter-departmental information

All the above factors lead to

Interdepartmental Conflicts Time Delay Accidents and Causalities

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NEED OF THE HOUR FOR NTPC

To tackle all these in-house work-related challenges and thereby improve the

overall efficiency and transparency of working environment, NTPC needs:-

A robust, hassle-free and easily accessible information system which

could process information instantly so that it can be used by the concerned

user with ease and on time, without much delay.

System supplying ubiquitous information: An enhanced knowledge

management system that is safe and secure and with which the data and

information should be accessible anywhere, be it home, plant or while

travelling, to any authorized concerned person.

Instant one-to-many broadcast of information of defects: A User-friendly

mechanism by which any defect or observation from any person can be

easily sent to many people at the same time, with the facility to convey the

message with the help of audio/video tools.

Cost effective communication: The information management system

should be inexpensive to sustain, maintain and use.

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THE TWO-WAY APPROACH

APPROACH #1

Real-Time Communication with Mobile Apps

What does the average person do 150 times a day???

Interact with their mobile device

The mobile revolution has forever changed so many of our daily experiences

how we stay in touch with friends, how we learn, how we get news and

entertainment, how we pass the time waiting in line or sitting on the train. Is it any

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wonder, then, that its also transforming our experience at work?

Companies and organizations across the world are realizing the immense potential

that these rapidly developing mobile apps have and are striving to unleash it to

their advantage.

The need to make sure everyone is working off the same version of a document

especially in regulated industries is incredibly important. Apps offer a nice

solution for this: You can send updates to a field app that keeps everyone on the

same digital page.

There are only two major platforms for mobile apps (iOS and Android). So

creating a consistent experience across them is a much simpler affair.

With increasingly mobile workforces, there are multiple ways you can use location

services and image capabilities to connect employees more effectively and share

information more efficiently.

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Case Study #1

Problem Observation, Intimation and Rectification Process Using

WHATSAPP

In this case study, a situation is depicted where a problem is observed and intimated

on Whatsapp to Operation dept. This observation is then further intimated by

Operation dept. to other concerned depts. The subsequent steps of rectification of

the problem is being tracked by all the departments simultaneously as at each step,

its status is being posted on Whatsapp group, till the problem is finally solved.

In this manner, a proper and coherent flow of all the steps regarding the status of the

task is made transparent to all the concerned depts. personnel in real time

simultaneously.

The problem/defect is observed

by Operation personnel and

instantly captured (in the form of

Pic. or Video) and instantly sent

to the concerned maintenance

dept.

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MTP plans the PTW

MMD applied the

PTW, stating its

requirement to the

operation dept.

Page | 14

After draining of LP

circuit, PTW issued

by Operation dept.

After receipt of

PTW, MMD starts

the scaffolding work

and issues material

from stores

Page | 15

At the end of Day 1 MMD updates their work status on

the app from stores

Page | 16

New day begins and

similarly statuses

are updated as work

progresses

And similarly new

required departments

can be added and

informed time to time

with ease.

Page | 17

Status updating and

pictures and video

posting of work in

progress can be done

even by Technicians who

are basically supervising

the work most of the

time.

Page | 18

Quick real time update and report sharing of critical information or

dependent activities can be shared inter-departmentally without any

delay, neither is a requirement to hold it up till the meeting time

Page | 19

And so, with the help of technology, work can be completed in a resourceful,

responsible and robust manner.

Delays and conflicts can be avoided and productivity can be increased.

Page | 20

Use of mobile apps for sending observations of defects in text, audio or video form

to operation and maintenance dept. personnel is being done on a small scale in an

informal manner by some of us in JGGPP, thus making the task of conveying

problem, identifying its location and its subsequent rectification very easy.

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CASE STUDY #2

The Chaotic Times of Overhauling and Commissioning

Overhauling and Commissioning are those crucial events in power plants, when

numerous activities happen simultaneously round the clock, engaging each and

every employee of every department. Lot of efforts, discussions and planning goes

into making it a successful execution.

Considering the enormity of the event and the extremely high level of engagement

of employees at all levels, engrossed in their respective tasks, all the pre-requisites

pertaining to the tasks must be completed and ensured because even a small

ambiguity of miscommunication or delay or casualness can prove detrimental and

the entire planning of the event could go for a toss.

Coordination among the various participating departments is the key in the

successful their successful completion, particularly in inter-departmental tasks.

Lets take a look as to what line of action is generally adopted during overhauling

and commissioning phases in any project

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As it can been seen from the above flow diagram, everyone ultimate has to wait for

the morning/evening meeting of all department heads so that the exact progress of

the ongoing tasks can be intimated to all at one go. Moreover, crucial discussions,

brain-storming, analysis of results and decisions on future course of action are taken

only in these meetings. Before these meetings, to know about the status of the tasks,

Maintenance depts. strive to follow this

trend

Operation has to plan all the isolations as per

the requirement of maintenance depts.

In case of inter-departmental tasks, one

maintenance dept. has to wait for other fellow

dept. to finish his work, so that he can do his

work

There will be periodic shift changes for maintenance and

operation personnel.

HODs have to be kept updated about every

ongoing and completed tasks

Everyone waits for evening meeting for further planning and

discussions on various aspects of the tasks.

MTP uploads a plan for the various tasks that

would be executed round the clock, 24x7.

Page | 23

one has to contact the individual person in-charges making the process of task

progress tracking a procrastinating and painstaking affair.

This process of task execution generally followed in overhauling activities has its

own repercussions:-

Frustration due to miscommunication during break hours if maintenance

dept. is not informed at time and their work lags, paving way for inter-

department clashes.

Too much reporting/repeated communication, which may lead to

compromising on accuracy of work in progress / problem in briefing what

exactly going on site.

Waiting for report to be sent by MTP and other departments to move

forward wastage of precious work-hours.

In a nutshell, here too, there is an absence of a common interactive platform for

knowledge sharing and real-time tracking/ live feed of the ongoing tasks and its

broadcast to all concerned departments, which would be of great help in facilitating

prompt actions and decision-making.

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APPROACH #2

Workflow management Using Cloud Services

Basics of Cloud

Cloud storage is a model of data storage where the digital data is stored in logical

pools, the physical storage spans multiple servers (and often locations), and the

physical environment is typically owned and managed by a hosting company. These

cloud storage providers are responsible for keeping the data available and accessible,

and the physical environment protected and running. People and organizations buy

or lease storage capacity from the providers to store user, organization, or application

data.

Cloud storage services may be accessed through a co-located cloud computer

service, a web service application programming interface (API) or by applications

that utilize the API, such as cloud desktop storage, a cloud storage gateway or Web-

based content management systems.

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Features of Cloud Storage

Companies need only pay for the storage they actually use, typically an average

of consumption during a month. It incurs operating expenses rather than capital

expenses.

Organizations can choose between off-premises and on-premises cloud storage

options, or a mixture of the two options, depending on relevant decision criteria

that is complementary to initial direct cost savings potential;

Storage availability and data protection is intrinsic to object storage

architecture, so depending on the application, the additional technology, and

effort and cost to add availability and protection can be eliminated.

Storage maintenance tasks, such as purchasing additional storage capacity, are

offloaded to the responsibility of a service provider.

Cloud storage provides users with immediate access to a broad range of

resources and applications hosted in the infrastructure of another organization

via a web service interface.

Cloud storage can be used for copying virtual machine images from the cloud

to on-premises locations or to import a virtual machine image from an on-

premises location to the cloud image library. In addition, cloud storage can be

used to move virtual machine images between user accounts or between data

centres.

Cloud storage can be used as natural disaster proof backup, as normally there

are 2 or 3 different backup servers located in different places around the globe.

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Advantages of Cloud

Reduced Cost: Cloud technology is paid incrementally (you pay only for what you

need), saving organizations money in the short run. Money saved can be used for

other important resources.

Increased Storage: Organizations can store more data than on private computer

systems.

Let you work together in the

same document in real-time and

commenting on any file brings

your conversation into context

so you avoid back and forth

emails and lost time.

With easy account switching,

people can move seamlessly

between their work and

personal accounts while

maintaining all of the controls

that keep work data safe.

Extended cross-platform sync support

Page | 27

Highly Automated: IT personnel not needed to keep software up to date as

maintenance is the job of the service provider on the cloud.

More Mobility: Employees can access information wherever they are, rather than

having to remain at their desks.

Allows IT to Shift Focus: No longer having to worry about constant server updates

and other computing issues, government organizations will be free to concentrate

on innovation.

Dynamic Scaling: Resources can be scaled up and down as per the changing needs

of the business. You can add or remove

Cost of Using Cloud Services

The table below shows a comparison of the features and pricing of the leading

Cloud Storage Service Providers

File size

restrictions? 2GB

None with

Dropbox apps 10GB

250MB for

free plan, 5GB

for paid plan

None

Free

storage? 15GB 2GB 15GB 10GB 15GB

Can I earn

extra free

storage?

Yes Yes No No Yes

Paid plans

$2/month for

100GB,

$4/month for

200GB

$10/month for

1TB

$2/month

100GB,

$10/month

for 1TB

$10/month for

100GB

$10/month for

250GB

OSes

supported

Windows,

Mac, Android,

and iOS

Windows, Mac,

Linux, Android,

iOS, Blackberry,

Kindle Fire

Windows,

Mac,

Android,

and iOS

Windows,

Mac, Android,

Blackberry,

and iOS

Windows, Mac,

Linux, Android,

and iOS

Page | 28

Using Cloud in NTPC

Why use Cloud in NTPC??

So that frequently-used documents are segregated at one place, making their

retrieval much easier and faster in times of need.

To ensure easy accessibility from all places like plant, home or on official

tours.

Real time monitoring of the important works like overhauling, commissioning

and other daily routine tasks.

Knowledge management: All the vast resources of the company are pooled

under a single roof in safe password-protected custody, ensuring accessibility

rights are fully secured. Also, data up gradation and addition becomes very

easy for authorized users.

Sharing of documents within seconds from anywhere and from any user to

another.

Page | 29

How to Use Cloud in NTPC An Illustration Using Google Drive

Cloud Storage would integrate the resources of all the concerned departments of

Operation and Maintenance to facilitate mutual communication and sharing.

Lets take an illustration.

Suppose the Operation and Maintenance Dept. of NTPC Jhanor-Gandhar is

integrated using a Cloud storage provider - Google Drive

Page | 30

Each authorized employee of a dept can access his Google Drive by just logging into

his Google Account with a username and password from any platform, very much

like accessing your email account.

Now, MTP holds responsibility of maintaining all the resources and data in NTPC

Jhanor. So, here is a view of the Google drive account homepage of MTP Dept.

Reports and findings in any format can be very easily uploaded by MTP in their

account. MTP can also share the data from its resource pool to any person with

utmost ease.

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MTP Desktop View of Its Google drive. Data uploading and sharing is in progress

Page | 32

The data can be instantly shared to any person anywhere and it can be accessed by

the receiving person anytime and through any platform.

Page | 33

Now, if an important overhauling test result is to be discussed, say Steam Turbine

rotor ELCID Test Results and trends. The same can be viewed by the concerned

persons and not only that, comments can also be exchanged between them in real

time.

The participating person can also request for the necessary files online and they can

be shared instantly.

Page | 34

Other Applications of Cloud in NTPC

1. Knowledge Management Portal on CLOUD

Why wander from PC to PC and library to library when every manual,

report and presentation is on CLOUD.

Ease of updating, addition and segregation for long term storage

2. Unit Trip intimation is sent to mobiles, Why not the whole SOE on

CLOUD!

Data from POS computer

Synced by Signal

Admin

Data on Mobile/Tab

Page | 35

FORESEEING PROBABLE RESISTANCES

Any new innovation or technology that is in pipeline for adoption is bound to be

questioned by its to-be-end users. There are always some inherent doubts and pre-

conceived notions in their minds regarding the pros-cons of the new technology.

Mobile apps and Cloud services, too have their user speculations which will be

discussed here:-

1. PROBLEM OF HAVING SMARTPHONES FOR USING WHATSAPP

About 85% executives and about 80% non-executives possess

smartphones.

About 70% of them use Whatsapp or some other app for social networking.

2. REQUIREMENT OF INTERNET CONNECTIVITY FOR CLOUD

AND WHATSAPP

Cloud Services like Google Drive can be accessed by anyone who uses

Google & pre-installed in mobiles

Internet connectivity is there in almost every computer of our Station.

Every person having a smartphone has internet connectivity through

inexpensive 2G or 3G networks.

3. ALREADY SAP SYSTEM IS IN PLACE, WHY USE OTHER

SYSTEMS?

Cloud would not replace SAP, but would complement it.

Cloud would enhance data accessibility many-folds and improve tracking

of various processes

Cloud is an ideal platform for knowledge sharing, which is quite tedious

in SAP.

4. PEOPLE ARE NOT USED TO WORKING ON CLOUD SYSTEM

Even working on SAP and ESS was not comfortable initially.

Cloud is much easier to use - would hardly take time to get used to it.

Page | 36

GI CLOUD MEGHRAJ

The Government of India launched the National Cloud, MeghRaj, on Feb 2014, in

order to accelerate delivery of e-services in the country, while optimizing ICT

spending of the Government.

The project launched by Kapil Sibal, the Minister of Communications and

Information Technology, will come under the governments MeghRaj Initiative

and is being implemented by NIC. The initiative under MeghRaj, formerly known

as GI Cloud, will ensure better development and deployment of eGov applications

with better utilisation of the existing infrastructure.

MeghRaj will encompass a set of discrete cloud computing environments spread

across multiple locations, which is built on existing or new (augmented)

infrastructure. It will follow a set of common protocols, guidelines and standards

issued by the Government of India.

Page | 37

Two Policy reports i.e GI Cloud Strategic Direction Paper and GI Cloud Adoption

and Implementation Roadmap have been prepared by the Department of Electronics

& Information Technology (DeitY).

The National Cloud will help the departments to procure ICT services on demand in

the OPEX model rather than investing upfront on the CAPEX. The Cloud Services

available are Infrastructure as a Service (IaaS), Platform as a Service (PaaS),

Software as a Service (SaaS) and Storage as a Service (STaaS).

Some of the features of the National Cloud include self-service portal, multiple

Cloud solutions, secured VPN access and multi-location Cloud.

Tata Power Trading Company (TPTC) Employing CLOUD to its Advantage

It is a company with a work-force of around 35 odd employees, makes annual

revenue of around Rs. 2,000 crore, but has a comparatively much lower profit margin

of only around Rs. 14 crore.

Before TPTC implemented a CRM solution, customers used to contact the company

over phone, email or other means and state their requirements. Based on the amount

of power to be supplied, a suitable client proposal would be generated using SunGard

ZaiNeta risk and trading solution that was implemented back in 2009 and was

hosted on Tata Power's private cloud.

This quote would later be sent back to the client, and after their approval, the power

scheduling, dispatching, and billing processes would be initiated. This process was

predominantly time-consuming, and manual intervention made it highly error-prone

as well. Even though TPTC had not experienced instances of an error causing severe

losses, the company CEO wanted a fail-proof system to make sure no avenues for

revenue loss were open. This would also help the organization stay ahead of the

curve in the power trading sector.

Given this scenario, they realized it would be impractical, as well as financially

unviable to develop an internal IT infrastructure for the power trading company.

Page | 38

Also, he recognized that as the TPTC business would grow over time, its business

processes needed to be streamlined as well.

The best way to achieve this goal was with the help of cloud computing. The cloud

fit TPTCs bill perfectly as there wouldnt be any upfront costs to be paid.

Solution

Starting from 2009, when the decision was taken to host the SunGard ZaiNet on the

private cloud,to moving to the public cloud to avail Salesforce.com's CRM solution

in 2011, he made sure that the power trading company's operational efficiency

increased, while at the same time, the overallcosts involved in setting up such

implementations were kept to a minimum.

Benefits to TPTC

Opting for a cloud CRM solution has helped TPTC streamline its business processes.

TPTCscustomers can now log online with the required credentials and place their

requirements throughthe Salesforce.com app. Moreover, with Salesforce.com,

TPTC doesnt need to worry about the apps availability, because even if the app

goes down suddenly and unexpectedly, Salesforce.coms backup instance would be

up and running.

Also, implementing the SunGard ZaiNet solution helped TPTC re-deploy resources

who were earlier involved in the manual calculation of risk and other related

calculations to other areas.

Since the public cloud model involves no capex and Tata Power is providing for the

private cloud, all the necessary payments are now made from the profits that TPTC

makes, and thus, the business model for the power trading company has been made

sustainable.

Page | 39

REFERENCES

1. Wikipedia,Workflow http://en.wikipedia.org/wiki/Workflow

2. http://marketing-cloud.com/

3. Lead Project, https://portal.leadproject.org/

4. Wikipedia, Cyberinfrastructure,http://en.wikipedia.org/wiki/Cyberinfrastructure

5. Nariman Mirzaei Cloud Computing

6. Deborah collier Cloud Computing101:A brief introduction

7. Puja Dhar Cloud computing and its applications in the world of networking

8. Amokrane, A. ; LIP6, UPMC-Univ. of Pierre & Marie

9. Curie, Paris, France ; Zhani, M.F. ; Langar, R. ; Boutaba,

10. R. Greenhead: Virtual Data Center Embedding across Distributed

Infrastructures, IEEE Transactions on Cloud Computing, Volume:1 , Issue: 1 ,

Page36 49 ISSN 2168- 7161 , September 2013

11.http://deity.gov.in/sites/upload_files/dit/files/GI-

Cloud%20Adoption%20and%20Implementation%20Roadmap(1).pdf

Page | 40

Annexure

1. Name of the Professional Circle: Discovery P.C.

2. Name of the Presenters: Murtuza Doriwala, Nitin Arya, Antriksh Taliwal

3. Date of Presentation: 14.10.2014

4. Venue of Presentation: Sankalp Bhawan Conference Room, NTPC Jhanor-Gandhar.

5. Number of audience present: 40

6. Title of the presentation topic: Utilizing Technology To Enhance Work Environment

7. Introduction:

The main benefit of information technology is that it empowers people and organizations

to do what they want to do. It lets them be creative, productive and enable to learn things

they didn't think they could learn before, and so in a sense it enhances our overall potential.

8. Executive Summary:

At our respective workplaces, we perform innumerable no. of tasks-planned or unplanned.

In order to ensure proper execution of all the tasks with safety and as per schedule, proper

communication is of utmost importance and so is their tracking to know their current status.

This becomes a tedious and time-consuming affair, considering the fact that there are too

many people involved in these tasks simultaneously at each level of their execution.

Furthermore, data are stored and their records are maintained for analysis during

overhauling and commissioning, reviews during various conventions and auditing

purposes. Thus maintenance of information at individual or group level makes life difficult

as in time of need, one has to run helter-skelter to get the required data from the person

possessing one.

9. Conclusion:

Time and manpower are the key ingredients of any successful company. With the

application of smart IT tools like Cloud Services and Mobile-based applications,

intimations of defects and status, workplace communication, real-time tracking of all the

tasks and knowledge management through a centralized pool becomes hassle-free and very

easy to manage, thereby enhancing the overall work efficiency, delivery of services.