Regional Online Permitting Program

Overview

Background and History Benefits Modules Offered Member Towns How to Join

Background and History CRCOG received a 515K Shared Services

grant from Connecticut to identify regional IT

services or applications

Permitting identified as a key opportunity

Extensive RFI/RFP and selection process

with ViewPoint as the final chosen vendor

Go live in fall of 2010

Current membership: 20

Benefits for the Town

Highly visible

Success in reducing costs

Automatically verify contractor licensing

Ability to take it into the field

Ability to prevent permits due to tax

delinquency

Benefits for the public

One stop for contractors Ease of business - savings on time, travel

and labor costs Review status of requests online Receive automated updates on status Request inspections on-line

Benefits of ViewPermit Conforms to state standards Easy user interface Customizable for the town by the town

Permit types and fee changesRequirementsChanges can be made at the town (without

requesting vendor support) GIS Integration Competitive Pricing

Benefits of Regional Permitting Municipalities have a larger voice in

raising issues Connecticut specific customizations Time and efficiency savings for the

municipality Information readily available for the public Significant cost savings over “go-it-alone”

approach

Modules Available

Building Permitting (Mechanical, Electrical, Plumbing, etc.)

Planning and Zoning Wetlands / Conservation Public Works Health Fire

Town User (Back-End )

GIS Integration

Sample Letter

Back-End Dashboard

Structure CRCOG is primary contractor Each town signs a “participating

agreement” Contract includes pricing for additional

towns, based on size and scope of the product

CRCOG receives administrative fees (included in the maintenance) to cover management costs

Pricing Options

Software as a ServiceMonthly per user Pricing (5 user minimum)Smaller capital investment Includes maintenance and hosting

Traditional PricingLarger capital investmentMaintenance and hosting paid separately

Software as a Service

Software as a Service

Traditional Pricing - Purchase

Module / Town Population 40-60k 25-40k 10-25k Under 10k

ViewPermit (Building, Public Works, Planning and Zoing Modules) $ 49,450 $ 43,000 $ 38,000 $ 28,000 Health Module $ 20,000 $17,400 $15,200 $11,200Fire Module $ 10,000 $8,700 $7,600 $5,600

ViewNForce (Code Enforcement) $24,275 $21,500 $19,000 $14,000ViewInspect $9,890 $8,600 $7,600 $5,600

Traditional Pricing ImplementationModule / Town Population 40-60k 25-40k 10-25k Under 10k

ViewPermit (Building, Public Works, Planning and Zoing Modules) (waived) (waived) (waived) (waived)Health Module $6,000 $5,220 $4,560 $3,360Fire Module $6,000 $5,220 $4,560 $3,360ViewNForce (Code Enforcement) $7,283 $6,450 $5,700 $4,200

ViewInspect (waived) (waived) (waived) (waived)CRCOG Implementation Administration (50% for CRCOG member towns) $2,500 $2,200 $2,000 $1,600

Traditional Pricing Maintenance and Hosting Costs FY14 Maintenance and Hosting

FY15 Maintenance and Hosting

Increases by no more than 5% each fiscal year after FY15

Module / Town Population 40-60k 25-40k 10-25k Under 10kViewPermit (Building, Public Works, Planning and Zoning Modules) $13,225 $10,402 $10,166 $ 7,801 Health Module $5,200 $4,524 $3,952 $2,912 Fire Module $2,600 $2,262 $1,976 $1,456 ViewNForce (Code Enforcement) $6,312 $5,590 $4,940 $3,640 ViewInspect $ 2,373 $ 2,064 $ 1,824 $ 1,344

Module / Town Population 40-60k 25-40k 10-25k Under 10kViewPermit (Building, Public Works, Planning and Zoning Modules) $14,547 $11,442 $11,183 $ 8,581 Health Module $5,720 $4,976 $4,347 $3,203Fire Module $2,860 $2,488 $2,173 $1,601ViewNForce (Code Enforcement) $6,943 $6,149 $5,434 $4,004ViewInspect $ 2,373 $ 2,064 $ 1,824 $ 1,344