Refund From-To Customer Advanced

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b) Create Phases and RolesSubect

Object

SCT:Subject Type :OrganizationEnter Subect Phrase = 'Pay form Of'

Enter Subect Role Singular = 'PAY FROM CUSTOMER'

Enter Subect Role Plural 'PAY FROM CUSTOMERS'

OCT:Object Type :Organization

Enter Object Phrase = 'Pay To Of'Enter Object Role Singular = 'PAY To CUSTOMER'Enter Object Role Plural = 'PAY To CUSTOMERS'

Click 'Next'2 rows created displayedClick 'Finish'

Click Next then Finish.

Select View details of this new relationship type then click on Go. Here click on Assign to Relationship Groups

c) Assign Relationship Groups

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Move Pay within Group and Pay below Group from Available Relationship Groups list to Assigned Relationship Groups forboth Pay To Of and Pay From Of Relationship Phrase.

. Attach oth Customer ith that Relationship

Now Create two Customer. Then query the parent Customer and Attach two Customers by Party Relationship.

Navigation: Query the Customer from Customer Master

Click Party Relationship. This relationship is different from customer relationship. Click on Add Another Row.

Search and select the Customer that you want to relate. Then search Relationship Role

Select Relationship Role as you defined earlier (Pay from Customer or Pay to Customer)

Save the record.

Note: The above step is also required for all the phrases created. In this case: 'Pay From Of'

. Define Refund Recei a le Acti it

Define Refund Activity

Give Name and Activity GL Account

Responsibility: Receivables ManagerNavigation : Setup > Receipts > Receivable Activities

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Process Flow:

1. Lets say we have relationship with Customer A and Customer B2. Now create a receipt for Customer A and click on Apply button3. In apply to field select Refund. Then click on Refund Attributes4. In Customer name LOV you will find both Customer A and B. Here change the Customer (Select Customer B)

5 . In Customer Address field Change the Address6 . Select Refund Payment Method7 . Select Payment Term. Click on Apply. Save the Transaction8 . Click on Refund Status to check the Payment Request and copy the Invoice Number

9 . From Payables pay that invoice by Pay in Full concept by querying that Invoice.

Communit Discussions

Still have questions? Use the liveMy Oracle Support Receivables Community window below, to search for similar discussions or start anew discussion on this subject.

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