Reframing housing using open data - ODI Summit 2015

8/20/2019 Reframing housing using open data - ODI Summit 2015

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www.visceralbusiness.com© 2015 Visceral Business Ltd http://bit.ly/1OPdc66

Reframing Housing Using Open Data

Anne McCrossan@Annemcx

http://bit.ly/1OPdc66http://bit.ly/1OPdc66


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www.visceralbusiness.com© 2015 Visceral Business Ltd http://homesforbritain.org.uk/50-blogs-50-days-story-housing-crisis-homesforbritain/

The National Housing Federation says

http://homesforbritain.org.uk/50-blogs-50-days-story-housing-crisis-homesforbritain/http://homesforbritain.org.uk/50-blogs-50-days-story-housing-crisis-homesforbritain/


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www.visceralbusiness.com© 2015 Visceral Business Ltd

The National Housing Federation says

http://homesforbritain.org.uk/50-blogs-50-days-story-housing-crisis-homesforbritain/

http://homesforbritain.org.uk/50-blogs-50-days-story-housing-crisis-homesforbritain/http://homesforbritain.org.uk/50-blogs-50-days-story-housing-crisis-homesforbritain/


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So what’s happening?

www.visceralbusiness.com© 2015 Visceral Business Ltd Image by Antonio Acuna https://www.flickr.com/photos/antonioacuna/22478625171/

Are 'modern' homes and housing fit for purpose in the 21st century?

https://www.flickr.com/photos/antonioacuna/22478625171/https://www.flickr.com/photos/antonioacuna/22478625171/


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The urban landscape

accounts for

10.6% of England

1.9% of Scotland

3.6% of N. Ireland

4.1% of WalesSource: UK National Ecosystem Assessment

Report 2012 (NEA).

Image by Antonio Acuna https://www.flickr.com/photos/antonioacuna/22478625171/


https://www.flickr.com/photos/antonioacuna/22478625171/https://www.flickr.com/photos/antonioacuna/22478625171/


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The urban landscape

accounts for

10.6% of England

1.9% of Scotland

3.6% of N. Ireland

4.1% of WalesSource: UK National Ecosystem Assessment

Report 2012 (NEA).

Aff ordable housingaccounts for

£400bn assets

£60bn debt

Source: http://www.independent.co.uk/news/

business/news/new-ruling-on-social-housing-

adds-60bn-to-britain-s-national-debt-

a6715876.html

Image by Antonio Acuna https://www.flickr.com/photos/antonioacuna/22478625171/


http://www.independent.co.uk/news/business/news/new-ruling-on-social-housing-adds-60bn-to-britain-s-national-debt-a6715876.htmlhttp://www.independent.co.uk/news/business/news/new-ruling-on-social-housing-adds-60bn-to-britain-s-national-debt-a6715876.htmlhttp://www.independent.co.uk/news/business/news/new-ruling-on-social-housing-adds-60bn-to-britain-s-national-debt-a6715876.htmlhttp://www.independent.co.uk/news/business/news/new-ruling-on-social-housing-adds-60bn-to-britain-s-national-debt-a6715876.htmlhttps://www.flickr.com/photos/antonioacuna/22478625171/https://www.flickr.com/photos/antonioacuna/22478625171/http://www.independent.co.uk/news/business/news/new-ruling-on-social-housing-adds-60bn-to-britain-s-national-debt-a6715876.html


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http://www.yorkshireeveningpost.co.uk/news/latest-news/top-stories/radical-new-ideas-needed-to-tackle-leeds-housing-crisis-1-7542405 29th October 2015

Image by Britt Reints http://bit.ly/1OPdc66

http://www.yorkshireeveningpost.co.uk/news/latest-news/top-stories/radical-new-ideas-needed-to-tackle-leeds-housing-crisis-1-7542405http://bit.ly/1OPdc66http://bit.ly/1OPdc66http://www.yorkshireeveningpost.co.uk/news/latest-news/top-stories/radical-new-ideas-needed-to-tackle-leeds-housing-crisis-1-7542405


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http://www.yorkshireeveningpost.co.uk/news/latest-news/top-stories/radical-new-ideas-needed-to-tackle-leeds-housing-crisis-1-7542405 29th October 2015

http://www.theguardian.com/housing-

network/2015/oct/16/homeless-children-

dying-at-the-sharp-end-of-the-housing-crisi


http://www.yorkshireeveningpost.co.uk/news/latest-news/top-stories/radical-new-ideas-needed-to-tackle-leeds-housing-crisis-1-7542405http://www.theguardian.com/housing-network/2015/oct/16/homeless-children-dying-at-the-sharp-end-of-the-housing-crisishttp://www.theguardian.com/housing-network/2015/oct/16/homeless-children-dying-at-the-sharp-end-of-the-housing-crisishttp://www.theguardian.com/housing-network/2015/oct/16/homeless-children-dying-at-the-sharp-end-of-the-housing-crisishttp://bit.ly/1OPdc66http://bit.ly/1OPdc66http://www.theguardian.com/housing-network/2015/oct/16/homeless-children-dying-at-the-sharp-end-of-the-housing-crisishttp://www.yorkshireeveningpost.co.uk/news/latest-news/top-stories/radical-new-ideas-needed-to-tackle-leeds-housing-crisis-1-7542405


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Can data logic solve the housing crisis?

What about developing the digital business model?




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A UK Housing national data infrastructure can benefit the UK. Open data canaccelerate development and develop the strategic big picture.


Open data can help

Image https://en.wikipedia.org/wiki/Spaghetti_Junction

https://en.wikipedia.org/wiki/Spaghetti_Junctionhttps://en.wikipedia.org/wiki/Spaghetti_Junction


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Quite a lot of the available data is housed in closed spaces or across diff erentdepartments in organisations. It doesn’t necessarily join up together to create abetter housing system. An open data infrastructure can change that.

www.visceralbusiness.com© 2015 Visceral Business Ltd Image: beefgravy.blogspot.com

Open data can help

http://beefgravy.blogspot.com/http://beefgravy.blogspot.com/


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There is confusion

Image: Anne McCrossan


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Arrears

Universal Credit

The reshaping of local and

national government interfaces

Welfare

Reform

Making sure residents areadequately prepared for UC

Withdrawal of funding

Digital inclusionGetting as many customers as

possible to embrace technology for

core services

Encouraging decision-makers to take

the sector seriously

We still talk to each

other too much

How to engage with

social media in a way thatis productive for the

business and the

community.To rise from the

mire of 20thCentury

conservatism

#wrongtobuy

Designing services people want to use

#righttobuy

There is confusion

Challenges expressed by Housing Associations from The Connected Housing Study Dec 2014

http://bit.ly/1OPdc66http://bit.ly/1OPdc66http://bit.ly/1OPdc66http://bit.ly/1OPdc66


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© 2015 Visceral Business Ltd. www.visceralbusiness.com

http://www.theguardian.com/money/2015/

oct/16/average-monthly-rent-hits-record-

high-of-816-highlighting-housing-shortage

http://www.theguardian.com/money/2015/oct/16/average-monthly-rent-hits-record-high-of-816-highlighting-housing-shortagehttp://www.theguardian.com/money/2015/oct/16/average-monthly-rent-hits-record-high-of-816-highlighting-housing-shortagehttp://www.theguardian.com/money/2015/oct/16/average-monthly-rent-hits-record-high-of-816-highlighting-housing-shortagehttp://www.theguardian.com/money/2015/oct/16/average-monthly-rent-hits-record-high-of-816-highlighting-housing-shortage


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www.visceralbusiness.com© 2015 Visceral Business Ltd Image: Anne McCrossan


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www.visceralbusiness.com© 2015 Visceral Business Ltd Image: Antonio Acuna http://bit.ly/1RmhMGL

Close the dissonance gap between

performance data and real-life perceptions

How open data can help

http://bit.ly/1RmhMGLhttp://bit.ly/1RmhMGL


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The bigger picture -Lower costs and improve outcomes

How open data can help

Image: Antonio Acuna http://bit.ly/1RmhMGL

http://bit.ly/1RmhMGLhttp://bit.ly/1RmhMGL


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UK Housing networked architecture

9811 diff erent relationships exist between LocalAuthorities and Housing Associations



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1 example Housing Association. 159 Local Authorities.

UK Housing networked architecture



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We can design a vastly improved NationalHousing Infrastructure using open data

Learning from early infrastructures

Source: Library of Congress https://terrymurrayblog.files.wordpress.com/2013/03/first-organizational-chart.jpg

https://terrymurrayblog.files.wordpress.com/2013/03/first-organizational-chart.jpghttps://terrymurrayblog.files.wordpress.com/2013/03/first-organizational-chart.jpg


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And today, Land Registry data, SRD data, CORELettings data and more, is becoming open.

Today’s opportunity

Source: Library of Congress https://terrymurrayblog.files.wordpress.com/2013/03/first-organizational-chart.jpg

https://terrymurrayblog.files.wordpress.com/2013/03/first-organizational-chart.jpghttps://terrymurrayblog.files.wordpress.com/2013/03/first-organizational-chart.jpg


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www.visceralbusiness.com© 2015 Visceral Business Ltd Source: Housingnet

Let’s take an example


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Population

Total homes/stock

Private homes

Average regionalhouse price

Social homes

Benefit claimants*May 2015

55 Housing Associations

Average stock under HA management

Median weeklywage*ONS 2014 To data as at July 20 15

Average rentweekly*Supported housing - general needs rented

147 500

67 865

215 365

503 127

1,233

64 238

£113 732

£382

£79-£127 20%-32%

Let’s take an example

www.visceralbusiness.com© 2015 Visceral Business Ltd Source: Housingnet


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Reframing Housing using open data

House Prices Jobs Income/Benefits

£



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£

Build Homes Manage Homes Collect Rent Provide Services

£



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£

Connected Housing 2015


£



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Developing Housing’s UK Data Infrastructure

Source: The Connected Housing Study 2012



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Source: The Connected Housing Study 2013



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£

Overheads Outcomes Engagement



£



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Overheads Outcomes Engagement



£



£



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Connecting the dots



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Stock




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Stock

Housing stock by provider

Housing stock by Local Authority area

Land Registry House Price Index

Average price per square foot

Building costs

Number of voids

Supply against demand

Utility management

Levels of depreciation

Management efficiency per unit

Maintenance priorities

We want to help pulltogether the openinventory aboutHousing stock




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Needs


f



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NeedsWe want to link datato understand andbetter meet people’sneeds

Population demographic breakdown by area

How many employed

How many in receipt of benefits

How many in arrears

How many active online

How many signed up to digital management

How safe is the neighbourhood

Levels of deprivation

Aff ordability

Socio-economic environment


R f i H i i d



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Costs


R f i H i i d



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CostsWe want to harness open data so we can

help make processes work more efficiently,

both in terms of service delivery and cost.

Repairs

Executive management

Rent collection

Neighbourhood managementICT costs

Development costs

Marketing costs

Turnover


R f i H i i d

http://bit.ly/1OPdc66http://bit.ly/1OPdc66http://bit.ly/1OPdc66


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Stock Needs

Costs


We want to link datato understand andbetter meet people’sneeds

We want to harness open data so we can

help make processes work more efficiently,

both in terms of service delivery and cost.





How many employed


How many in arrears

Repairs


Rent collection




Building costs

Development costs

Marketing costs


Number of voids


Turnover


Aff ordability

Socio-economic environment

Utility management




We want to help pulltogether the openinventory aboutHousing stock


R f i H i i d i



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Reframing Housing using open data - scenarios

Needs

Costs






How many employed


How many in arrears

Repairs


Rent collection




Building costs

Development costs

Marketing costs


Number of voids


Turnover


Aff ordability

Resident satisfaction

Utility management




Stock

R f i H i i d t i



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Stock Needs

Costs






How many employed


How many in arrears

Repairs


Rent collection




Building costs

Development costs

Marketing costs


Number of voids


Turnover


Aff ordability


Utility management





R f i H i i d t i



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Stock Needs

Costs






How many employed


How many in arrears

Repairs


Rent collection




Building costs

Development costs

Marketing costs


Number of voids


Turnover


Aff ordability


Utility management





R f i H i i d t i



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Stock Needs

Costs






How many employed


How many in arrears

Repairs


Rent collection




Building costs

Development costs

Marketing costs


Number of voids


Turnover


Aff ordability


Utility management





R f i H i i d t i



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Stock Needs

Costs






How many employed


How many in arrears

Repairs


Rent collection




Building costs

Development costs

Marketing costs


Number of voids


Turnover


Aff ordability


Utility management





R f i H i i d t i



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Stock Needs

Costs






How many employed


How many in arrears

Repairs


Rent collection




Building costs

Development costs

Marketing costs


Number of voids


Turnover


Aff ordability


Utility management





R f i H i i d t l



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www.visceralbusiness.com© 2015 Visceral Business Ltd Source: Traff ord Innovation and Intelligence Lab

Reframing Housing using open data - example

Reframing Housing using open data example


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Source: Sovereign Housinghttp://blog.sovereign.org.uk/what-can-families-really-a ff ord-to-pay/




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Source: Leeds Data Mill




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Stephen Russell


Source: Stephen Russell Midland Heart

Developing Quantified Organisation



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• Stock

• Needs

• Costs

• Communications

• Service Design

• Networked

Influence

• Who Owns TheData?

Image: M Kasahara http://bit.ly/1RmiPXf



http://bit.ly/1RmiPXfhttp://bit.ly/1RmiPXf


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Vantage CivicaCa ita

OrchardShare oint

North ate

AllPaImage: M Kasahara http://bit.ly/1RmiPXf

• Stock

• Needs

• Costs

• Communications

• Service Design

• Networked

Influence

• Who Owns TheData?


http://bit.ly/1RmiPXfhttp://bit.ly/1RmiPXf


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Developing Housing s UK Data Infrastructure

150,000+homes and

counting





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Image: Shane Horan http://bit.ly/1RmjhVm


http://bit.ly/1RmjhVmhttp://bit.ly/1RmjhVm


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Can data logic solve the housing crisis?Social + Capital Value





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If not us, who? If not now, when?



Social + Capital Value




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Can data logic solve the housing crisis?Social + Capital Value

Thanks@Annemcx @VisceralBiz

Reframing housing using open data - ODI Summit 2015

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