Reference No. - USVD – CC-10

Resume

Name XXXXX

Nationality Indian

Skype ID XXXXXX

Total Experience 8 Years 11 months

Relevant Experience Service/maintenance of heavy construction & mining

machinery

Organization/s Worked for:

S.No Company Name Company Website Tenure Designation

1. Mahindra & http://mahindraconstructione Presently working since Manager, Customer Mahindra Ltd quipment.com Aug’17 to present Care

2. Lafarge Umiam http://www.lumpl.com/ Feb’15-Aug’17 Assistant Manager Mining Pvt. Ltd

3. Atlas Copco India https://www.atlascopco.com/ Sep’12-Jan’15 Service Engineer Ltd. en-in

4. SKE&C-KCT JV http://www.skec.com Jan’12- Aug’12 Shift Engineer

5. Shakti Commodities http://www.scpl.in/ June’09- Dec’11 Sr. Maintenance Pvt. Ltd. Engineer

Trainings:

S.No Description Duration Location

1. Basic Electrical 3 days Pune

2. Basic Hydraulics 3 days Pune

3. Product training on Drill Rigs 5 days Pune

4. Product training on Excavator 5 days Pune

5. Product training on Concrete Pumps 5 days Delhi

6. First Aid Training 1 day Shillong

7. Industrial Safety 3 days Shillong

Academic:

Course School /College /University Full Time/Part Time Year Percentage

Post Graduation NA

Degree Dev Bhoomi Institute Of Technology / Full Time (B.Tech. 2005- 68% H.N.B Garhwal University Mechanical) 2009

12th TCG Public School Full Time 2005 54% 10th TCG Public School Full Time 2002 45%

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Equipments Handled:

S.No Category Brand and Make (Model Number)

1 Drill machines Brand- Atlas Copco Model - ROC L8, ROC F9, ICM260, ECM 660, L2D

2 Air Compressor Brand – Atlas COpco Model - XAH210, 280 & XAHS 486, 500

3 Excavators Brand – Volvo Model – EC290, 380, 480

4 Tippers Brand – Volvo/AMW/TATA Model – FMX400, 440 / 2523 / 2518TC

5 Concrete Pumps Brand- Putzmeister / Swing-Stetter Model: BSF36-4 / BP350, SP1800 & 2800

6 Loader Brand- Volvo & Model- L220G

Detailed Resume

Career Conspectus

• A dynamic professional with approx .9 years of experience in Project Management, Operations & Maintenance, and Process Enhancement.

• Working in Mahindra & Mahindra Ltd as the Manager, Customer care to support the aftermarket business in Construction Equipment’s division.

• Worked in Lafarge Umiam Mining Pvt. Ltd. as an Asst. Manager, Maintenance to look after the operation & maintenance of the mining equipment’s & machinery.

• Worked in Atlas Copco India Ltd. as an After Market Service Engineer of Rock Drilling and Mining equipment’s to look after the spare parts business for whole Bhutan territory & North East India.

• Worked about Eight months in Construction of Strategic Storage of Crude Oil Project (330MMT) Of Mangalore Refinery & Petrochemicals Ltd.

• About Two & Half years of experience in Construction of Alaknanda Hydro Power Plant (330MW), Srinagar (Garhwal) as the Mechanical Maintenance Engineer.

• Flexible to work under any circumstances and ever ready to travel & visit different sites.

• Possess in-depth understanding of various safety methods & proven abilities in coordinating and leading variety of people and projects with an ability to develop strategic plans.

• Proficient in maintaining costing reports, budget, spare part management, equipment’s report & maintenance plan.

• An effective communicator with excellent relationship management skills and strong analytical, leadership, decision making, problem solving & organizational abilities.

Proficiency Overview Operations Planning & Maintenance

• Planning & managing preventive, predictive & breakdown maintenance schedules of equipment’s for improving overall reliability and safety of man & machinery.

• Conducting failure investigation analysis to identify gaps & take corrective measures so as to reduce equipment downtime & maximize equipment’s & plant availability.

• Allocating equipment, managing breakdown, scheduling & planning of maintenance and coordination with other departments.

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• Maintaining costing reports, budget, part planning, equipment’s report, management reports etc. Commissioning

• Anchoring commissioning of machines & utilities and ensuring completion of project in minimum turnaround time effective resource utilization to maximize the output.

• Overseeing commissioning; effectuating maintenance plans for machines and equipment.

Employment Recital Since Aug’17 Mahindra & Mahindra Ltd. Manager, Customer Care

Accountability:

• Accountable for aftermarket support in construction equipment’s business for West Bengal & North East India.

• Dealer engagement, readiness, development, audit, financial prospect etc. Also to identify the pockets for opening new outlets of dealerships to improve the business parameters.

• Impart training to dealership team for technical skills, retro fitment, warranty, technical circulars & information, system process knowledge etc. to improve team competency &work efficiency & to upgrade the individual performance following the skill matrix.

• Conducting meetings with vendors to highlight the technical & commercial issues & to restore the same within stipulated timeline.

• Ensure for the presence of minimum spares stock at dealership & routine audits for physical verification. Also trained parts team for part planning & stock norms to maintain the inventory at dealership.

• Organize marketing events for product &launch service camps to support customers & achieve aftermarket business targets too.

• Ensure for opening of tickets against warranty issues/failure with permanent restoration of problem in minimum MTTR and positive customer feedback with improved customer satisfaction index(CSI)

• Analysis for machine wise retention & loss for products on regular basis to maximize the customer engagement &increased business growth.

Feb’15-Aug’17 Lafarge Umiam Mining Pvt. Ltd. (Lafarge Holcim Group) Asst. Manager (Maintenance) Accountability:

• Responsible for maintenance of Crushing plant &Heavy Mining & Construction Equipment like Excavators, Breakers, Compactors, Volvo Tippers FMX440, Drilling Rigs (L8, D60 & ICM260), Loader L220G, Backhoe Loader, Diesel genset, Cranes, Dozer, Compressors, LMV’s, Utility assets, ETP, STP etc.

• Mentor the team of 80 personnel including engineers, technician & workman for maintenance related activities.

• Responsible for operation & maintenance of water pumping project from riverside to pumping stations & tanks at different locations supplying the fresh water for domestic purpose, road sprinkler system, crusher hopper water-mist system, rain guns & usages for other misc. accessories related to water project.

• Managing commercial aspects of site. Conducting project meetings for reviewing project work progress & meeting deadlines.

• Planning and scheduling to ensure completion of the project within the time and budgetary parameters and for optimizing resource utilization.

• Maintaining costing reports, budget, part planning, equipment’s report, management reports etc.

Sep’12-Jan’15 Atlas Copco India Ltd. (Atlas Copco Group) After Market Engineer Accountability:

• Maintenance for Mining Equipment’s &doing technical Support, dealer development, AMC Contracts support, Part business & handling warranty claims for various Rock Drilling & Mining Equipments like ROC (L6,L8,F9,T15,L8,T20,T25,203),ECM 660,Power ROC D40,ICM 260,LM 100,CM 341,Air Compressor(Single & Double Stage) etc.

• Managing commercial aspects of various sites. Completion of assign part business targets within region.

• Conducting project meetings for reviewing machine availability, project progress and contract deadlines.

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• Train customer & dealer engineers on spare up-gradation, technical circulars & information etc.

Jan’12- Aug’12 SKE&C-KCT JV (Karam Chand Thaper Group) Shift Engineer Accountability:

• Managing responsibility for Maintenance for Heavy Construction Equipment like Volvo Tipper FM400, Concrete Pump, Loader, Breaker, Excavators, Backhoe Loader, Drilling machine, DG’s, Dozer, Shortcreat machine etc.

• Interfacing with clients and technical teams for managing the supply, commissioning and maintenance of equipment’s.

• Coordinating with all engineers& supervisors of technical teams.

June’09- Dec’11 Shakti Commodities Pvt Ltd, New Delhi Sr. Maintenance Engineer Accountability:

• Managing responsibility for maintenance for Heavy Construction Equipment like Genset, Boom Placer, Concrete Pumps, Transit Mixers, Excavators, Cranes, AMW Tipper 2518, Tata 2516, Backhoe Loader, ROC 203 etc.

• Managing responsibility for Maintenance for Equipment’s Hydraulic & Mechanical Machinery, Erection & Commissioning, attending to complaints by the clients.

• Interfacing with clients and technical teams for managing the supply, commissioning and maintenance of equipment’s.

Scholastics - B.Tech. (Mechanical) from Dev Bhoomi Institute of Technology, Dehradun with 68% in 2009.

IT Skills Design Tool Autocad. Operating System Windows8, Windows XP, Vista. Other tools MS-Office, Lotus Note.

Personal Dossier Date of Birth 28th April 1988

Father’s Name XXXX

Mother’s Name XXXXX

Gender Male

Status Married

Languages Known Hindi and English

Permanent Address XXXXX