REFERENCE GUIDE SitelogIQ’s Culture€¦ · We must demonstrate a strong commitment to...

SitelogIQ’s Culture

REFERENCE GUIDE

These slides are meant for reading – rather than presenting.

Confidential – For SIQ Internal Use Only

What gives SitelogIQ the best chance for growth and continuous success?

2Confidential – For SIQ Internal Use Only

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OUR PEOPLE. OUR CULTURE.


Why is culture important?

What is our culture trying to support?



Culture is how a company operates.

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We want a culture that supports innovation and

excels at delivering above expectations..

We want a culture that supports effective teaming of high-

performing people.


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We want a culture that embraces

flexibility, won’t settle for mediocrity and complacency, and

rewards tenacity and results.


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We want a culture that puts people first!


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Our culture is a work in progress.

This slide deck is our best thinking about the culture we want to create in order to grow

and experience continued success.


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PEOPLE FIRST.We believe in creating a positive, high-performing culture focused on enhancing the strengths and talents of our people. We believe that our people make the difference. This belief is driven by our CEO.

We focus on creating a great environment for our employees so that they will focus on creating a great experience for our customers. People are our competitive advantage.

We are committed to promoting this culture based on inclusion, mutual respect and a commitment to health and safety.

We recognize and reward individual talents by providing competitive compensation and benefits. We motivate our employees to be active participants in their development and to broaden their skills through training opportunities.We recruit people with the right values and behaviors that help create our People First culture. People matter, but the right people matter even more. Managers will not tolerate brilliant jerks. The cost to teamwork is too high.

We drive for business continuity and growth by creating a powerful customer experience supported by the full and continual commitment of our employees responsible for making it happen.


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Great cultures focus on the Values and Behaviors that we admire in our co-workers.


REAL STATEBEHAVIORS – OUR ACTIONS

IDEAL STATEVALUES – OUR BELIEFS


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Eight Values and Eight Behaviors are emerging as the foundation of our culture.


OUR VALUES

What do we believe?

SafetyIntegrityPassionCandidnessRespectHumilityPreparedness Fun


SafetyWe believe the safety of our employees and customers is our top priority and planning for and managing this is one of the most important things we do. We work hard to build a strong health and safety culture.


IntegrityWe believe that nothing is more important than our reputation and behaving with the highest levels of integrity is fundamental to who we are. We must demonstrate a strong commitment to sustainable, responsible business practices and conduct ourselves as good citizens in the communities where we operate.


PassionWe believe that when you put more energy into your work, you will accomplish more in your life. Passion is more than just enthusiasm or excitement, passion is ambition that comes from the heart, mind, body and soul and can materialize into something that you know is possible.


CandidnessWe believe that in stressful situations, we must be truthful and honest about the situation if we want to continue to improve. We learn by our mistakes so its important to have a culture where we can look at this as an opportunity to be more and grow more as a person.


RespectWe believe that our culture is a competitive advantage for us and being respectful to each other helps us preserve that. We go to extraordinary lengths to support our people by treating them with fairness, dignity and kindness. We do not tolerate any forms of discrimination nor do we tolerate bad and unacceptable behavior in any form.


HumilityWe believe that humility is all about being humble and being humble shows that you don’t think you are better than other people. Humility is a remarkable trait and one that we encourage in our culture. Employees that have humility show it in their generosity and willingness to help. That’s who we want as our teammates.


PreparednessWe believe that being prepared helps us provide the best service and value for our customers. It helps all of us grow into better professionals and coworkers.


FunWe believe that it’s important to have fun along the way. We work tirelessly so it’s important for us to balance that with laughter. We look for ways to bring a smile to someone’s face throughout each day.


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What actions do we expect?

OUR BEHAVIORS

Courage

Impact

Customer-obsessed

Ownership

Teammate

Resilient

Communicator

Learner

BEHAVIORS

Courage• You challenge prevailing assumptions when warranted

and suggest better approaches.• You question actions inconsistent with our values.• You make tough people decisions sooner rather than later.• You make wise decisions, despite ambiguity.• You embrace challenging goals and drive actions to meet

them.

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BEHAVIORS

Impact• You make an impact by consistently demonstrating strong

performance so co-workers can rely on you. • You exhibit bias-to-action and avoid analysis-paralysis. • You keep us nimble by minimizing complexity and finding

ways to simplify.• You always ask the next ‘why’ and stimulate people with

new ideas.• You embrace those new ideas and lead change to

improve our future. • You reinforce positive meaning where people feel like

they are engaging in meaningful work and positive outcomes.

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BEHAVIORS

Customer-obsessed

• You are obsessed with exceeding customer expectations.• You solve problems, see the world through the customer’s

eyes, and promote confidence and trust. • You understand what creates value for our customers and

assertively focus on new opportunities to improve that value.

• You smartly separate what must be done well now for the customer, and what can be improved later.

• You make time to help co-workers and contribute effectively outside of your specialty when it comes to customer needs.

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BEHAVIORS

Ownership• You require excellence in yourself and others and take

ownership in making that happen.• You have fearless accountability for getting results and a

sense of urgency to act based on facts, risks, and the needs of our customers.

• You set demanding goals to get people focused and motivated, then develop them so they can achieve more than they thought was possible.

• You make sure all the right people are involved when decisions are being made and implemented.

• You are tenacious and care intensely about our success.• You are accountable for playing a role in making

SitelogIQ a better place to work.

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BEHAVIORS

Teammate• You seek what is best for SitelogIQ, rather than best for

yourself.• You are ego-less when searching for the best ideas.• You share information openly and proactively.• You celebrate wins.• You build positive relationships that are a source of

enrichment and vitality to the person and SitelogIQ.

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BEHAVIORS

Resilient• You are a strong advocate for changes that keep

SitelogIQ competitive in the marketplace.• You maintain calm poise in stressful situations.• In ambiguous situations, you get the facts you can and

then act quickly to drive change.• You are quick to admit mistakes.• You are very self-aware and seek feedback from those

who possess good judgment.

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BEHAVIORS

Communicator• You listen well, instead of reacting fast, so you can better

understand.• You are concise and articulate in speech and writing.• You treat people with respect independent of their status

or disagreement with you.• You anticipate what needs to be communicated and to

whom.• You present unpopular views or decisions in a way that

people can understand.• You engage in positive communication where

affirmative and supportive language replaces negative and critical language.

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BEHAVIORS

Learner• You are consumed with making things better and have an

insatiable curiosity for learning.• You seek to understand our strategy & customers.• You understand and consistently improve tools and

processes to accomplish more with less.• You achieve and maintain a high level of proficiency in your

area of expertise and actively share your expertise with others.

• You objectively assess your own strengths and weaknesses and take action to evolve.

• You inspire others with your thirst for excellence.

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BEHAVIORS – OUR ACTIONSVALUES – OUR BELIEFSSafetyIntegrityPassionCandidnessRespectHumilityPreparationFun

CourageImpactCustomer-obsessedOwnershipTeammateResilientCommunicatorLearner

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Our Values and Behaviors will be

reinforced in hiring,performance reviews,compensation reviews,

and in promotions.

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LIKE EVERY COMPANY, WE TRY TO HIRE WELL, BUT SOMETIMES OUR HIRES DON’T FIT OUR CULTURE.And like a pro sports team,

the Coaches’ job at every level is to hire, develop

and cut smartly, so we have stars in every position.

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Our ‘People First’ culture is more than loyalty, hard work

and being brilliant.

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LOYALTYLoyalty is good as a stabilizer.

People who have been stars for us, and hit a bad patch, get a near term pass because we think they are likely to become

stars for us again.We want the same: if SitelogIQ hits a temporary bad patch,

we want people to stick with us.But unlimited loyalty to a shrinking company, or to an

ineffective employee, is not what we are about.

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HARD WORKIt’s about effectiveness – not effort.

We don’t measure people by how many evenings or weekends they are working.

We do try to measure people by how much, how quickly and how well they get work

done – especially under a deadline.

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BRILLIANTSome companies tolerate brilliant jerks but for

us, the cost to teamwork is too high.Diverse styles are fine – as long as person embodies our 8 values and 8 behaviors.

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Positive emotions help us…

Expand our thinking

Generate new ideas

Encourage us to consider other possibilities

Did you know that people do their best work when they are in a positive frame of mind?

Our ‘People First’ culture will promote innovation and delivering above

expectations with our teams of high-performing people

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Help us build our ‘People First’ Culture• Do what you say you’re going to do• Never say “that’s not my job”• Act like a leader – inspire others• Behave like an owner • Turn on your creativity - help us innovate• Be self-aware, self-disciplined, and self-motivated• Respect Everyone• Stay Positive• Exhibit our 8 Values and 8 Behaviors!

WE’RE COUNTING ON YOU!

PEOPLE FIRST

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REFERENCE GUIDE SitelogIQ’s Culture€¦ · We must demonstrate a strong commitment to...

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