Reefer Guidelines 1 - Maersk · PDF fileReefer Guidelines and Instructions REEFER CONTAINER...

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Reefer Guidelines and Instructions

REEFER CONTAINER

VESSEL SUPPORT AND SPARE PARTS

GUIDELINES AND INSTRUCTIONS

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Table of Contents

1.0 Reefer Malfunction Reporting......................................................... 3 1.0.1 Duty Phone..................................................................................................... 4

1.1 Acceptance & Repair of Shipper Owned Reefer Containers (SOC) ................................ 4 1.2 Repairs to reefer units of partner lines ..................................................................... 5 1.3 Cannibalization of Empty Reefers ............................................................................ 5

2.0 Ordering of Reefer Spare Parts ...................................................... 6 2.1 Allowance List....................................................................................................... 6

2.1.1 Compressor oil ................................................................................................ 7 2.2 Preferred reefer spare parts replenishment key ports................................................. 7 2.3 Reefer spare parts contacts .................................................................................... 8 2.4 Consumable parts ................................................................................................. 8 2.5 Combining orders / minimum order value ................................................................ 8 2.6 Carrier Software and Configuration Cards................................................................. 9

2.6.1 Software versions............................................................................................ 9 2.6.2 Ordering software and configuration cards .......................................................... 9

2.7 Logman and reefer software ................................................................................... 9 3.0 Returning of Defective Parts ........................................................ 10

3.1 Responsibility ..................................................................................................... 10 3.2 Parts to be returned ............................................................................................ 10 3.3 Marking of parts to be returned and documentation required.................................... 13

3.3.1 Return Tag ................................................................................................... 13 3.3.2 Reefer Parts Return Form ............................................................................... 14

3.4 Addresses where to send return parts.................................................................... 15 3.4.1 Carrier ......................................................................................................... 15 3.4.2 Daikin .......................................................................................................... 17 3.4.3 Thermoking .................................................................................................. 17 3.4.4 Starcool ....................................................................................................... 19

3.5 Compressor Return Procedure .............................................................................. 21 3.6 Electronics Return Procedure for Carrier and Thermoking......................................... 21 3.7 Reefer Unit Warranty........................................................................................... 22

3.7.1 Container numbers – warranty units ................................................................ 23 4.0 Superseded Spare Parts Numbers ................................................ 25

4.1 Superseded Carrier Part Numbers ......................................................................... 25 4.2 Superseded Daikin Part Numbers .......................................................................... 26 4.3 Superseded Thermoking Part Numbers .................................................................. 26 4.4 Superseded Starcool Part Numbers ....................................................................... 27

5.0 GSMS Cross-Reference ................................................................. 28 Annex I – Reefer Parts Return Form .................................................. 29

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1.0 Reefer Malfunction Reporting Whenever a malfunction of, or damage to a reefer machine occurs, a reefer malfunction report (malreef) should be send. In case spare parts have been used for the repair, a workorder should be created in RDRM or MOVE in addition to the malreef. See 2.0 Ordering of Reefer Spare Parts on page 6 and

3.3 Marking of parts to be returned and documentation required on page 13.

A malreef must be prepared and send by use of the RMQS (Reefer Monitoring and Quality

System) application installed onboard. The output file must be attached to an email and sent

to [email protected], with no other email address in copy. Malreef follow up is done by CENEQUVSLSUP. If you have extra information that is not

mentioned in the malreef: send an additional email to CENEQUVSLSUP.

In addition to the above, CENEQUVSLSUP shall be informed immediately by RMQS report or e-

mail when: Assistance or guidance is required.

Shortly after loading, failure or damage of the reefer machine is observed which should have

been corrected during before loading. There is a failure or damage of the reefer machine which the vessel is unable to repair.

The reefer machine is not fit for loading or transportation and thus to be short-shipped.

Failure or damage to a reefer machine has been corrected on board, but with possible damage to the cargo.

There is a failure or damage on special shipments (SuperFreezer, Cold Treatment, Controlled

Atmosphere, Aqualife).

When RMQS is not available or not working, send your report as normal email message using the following format:

To: CENEQUVSLSUP cc: Next port of call if repair assistance is required.

A1) Container number A2) Unit type and model

B1) Temperature setting in degrees C

B2) Ventilation setting in Cbm/H B3) Commodity

B4) Operator of specific reefer (e.g. MSL, SCL or partner line) C1) Date when failure/damage observed

C2) Duration of malfunction or stoppage

C3) Maximum temperature deviation during stoppage/malfunction D1) Which parts have been found defective?

D2) Alarms displayed on unit? (Active or Inactive)

E1) Action taken to bring unit back on setting temperature F1) Repairs outstanding when container discharged

G1) Should the failure/damage have been observed during the last Pre-Trip

Inspection? G2) Date and company performing last Pre-Trip

Temperatures measured on display, with external thermometer or by OHM-meter

H1) Supply air temperature, for CRR-40 units both RH and LH

H2) Return air temperature H3) Ambient temperature, from display or other device

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H4) Evaporator temperature (if available)

H5) USDA probe temperature (if available)

I1-I13 ONLY to be filled in when reporting CONTROLLED ATMOSPHERE

Information to be taken from CA Controller I1) Cd01 Membrane temperature setpoint (Deg. C)

I2) Cd02 Membrane input temperature (Deg. C) I3) Cd05 Software version

I4) Cd07 Nitrogen supply pressure (bar)

I5) Cd13 Last O2 calibration span voltage in mV I6) Cd19 Air compressor (AC) state

I7) Cd26 Oxygen solenoid state

I8) Cd27 Nitrogen purity valve state I9) Alarms displayed CA controller? (Active or Inactive)

I10) CO2 set in % I11) O2 set in %

I12) CO2 reading I13) O2 reading

Compressor suction and discharge pressures MUST be stated. If there is no indication on the unit, measure the suction and discharge pressures with gauge set. For Super Freezer units, pressures are required for both the R134a and the R23 system.

J1) Suction pressure (bar) J2) Discharge pressure (bar)

K1) Does the defrost operation seem normal, if not please advise any abnormality.

L1) Any useful comments M1) If any assistance required from the next port of call.

1.0.1 Duty Phone

Maersk Line has two mobile duty phone numbers which can be called at any time of the day

for assistance/guidance on reefer matters. Only use these numbers in case of emergency when all other options have been tried.

Technical assistance for vessels at sea (CENEQUVSLSUP)

Located in Singapore (UTC+8)

Phone no. +65 631 83 632 Operational assistance (CENSALREFTEC)

Located in Copenhagen (UTC+1) Phone no. +45 40 52 47 39

• Rejecting of containers loaded with failures

• Discharging of containers with failures • Controlled Atmosphere: CO2 supply and injection

For questions about reefer settings (temperature, ventilation, humidity), contact the agent in

the port of loading.

1.1 Acceptance & Repair of Shipper Owned Reefer

Containers (SOC) To be accepted on a Maersk Line vessel, a SOC reefer container must have:

• a valid CSC plate permanently affixed to the container;

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• an unique and legible container number permanently attached to the container. This

unique container number must preferably be a composition of a four letters prefix and seven numbers.

A full spare parts kit, including repair manuals and electric diagrams, must be supplied to Maersk Line by the shipper. The kit must follow the container throughout the voyage and be

delivered to the consignee with the container. If the reefer unit/container is not identical to Maersk Line own reefers and no proper spare parts or a valid LOI (Letter of Indemnity) is

provided prior to vessel departure holding Maersk Line free of any responsibility towards

breakdowns, repairs, etc. the booking office in charge must forward a pre-advise notice to the vessel(s) loading a shipper owned container advising them when a LOI is replacing the supply

of spare parts. Failure to do so will result in rejection of the unit by the vessel.

All settings, such as temperature/ventilation/humidity, must be in line with Maersk Line in-

house guidelines. No shipper-owned containers will be accepted with a temperature setting

below -22°C (-8°F).

A shipper-owned container will not be accepted in hot stuffed condition. Maersk Line is to be indemnified for all loss/claim/damage to cargo requiring special

heating/cooling in the event of malfunction while in Maersk Line custody. Clause 10 & 12 of the Maersk Line B/L refers in the event the Shipper is to be held liable for any damages/cleaning

costs and will be invoiced for all repairs, including spare parts, if not supplied by the Shipper.

If any malfunction occurs then it is only required to repair in the extend possible and what

available spare parts allows. Repairs involving ML spare parts to be approved by

[email protected]. When a repair has been performed to a SOC reefer unit, send a malreef report and spare part

order as per procedures for Maersk Line reefers.

Please see RAOM (Reefer Acceptance and Operational Manual) for additional information

regarding SOC reefers.

1.2 Repairs to reefer units of partner lines When a repair has been performed to a reefer unit of a VSA partner line and spare parts have

been used, send a malreef report and spare part order as per procedures for Maersk Line reefers.

1.3 Cannibalization of Empty Reefers Only in case of emergency, empty reefers may be cannibalized. CENEQUVSLSUP must always be notified accordingly with container numbers and part defective.

The defective part must be installed in the empty reefer and the container should be labeled with vessel name, date and part defective.

A reefer malfunction report must be send as per normal procedures.

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2.0 Ordering of Reefer Spare Parts The replenishment Spare Part must be ordered through the ship purchasing system. For reefer spare parts, Maersk Line uses two systems, RDRM and MOVE. The vessel creates the requisition in the system, which must contain spare parts for reefer units only.

When a repair has been made to a reefer unit with the use of a spare part, a workorder must

be entered in the RDRM or MOVE system. The spare part used must be placed under the correct STS repair code where the part actually

has been used.

For example:

Two repairs have been made on one unit, compressor has been replaced and so has the

condenser motor. Compressor part nr. must be placed under code X711 and condenser motor part nr. under code X521.

Parts for different kind of repairs must never be placed under same code unless they are part

of same repair. For example: a filter/drier can be place under code X711 because it must also

be changed when the compressor is replaced.

When the workorder is completed the parts stock is automatically updated.

To order the parts used, create a requisition in the system.

The requisition to be created in RDRM or MOVE under purchase type: "Reefer parts" and

account no. B.2603925 The requisition must always contain following information:

• Delivery port - select port of delivery from list of key ports, see below. • Part number

• Article number

• Description • Current stock • Requested delivery date

The requisitions must be submitted no later than 8 working days before the requested delivery

date.

Order confirmations are issued from the purchase department. In case of back orders from the suppliers the orders are cancelled in the APM-M purchase

system and vessel is informed accordingly. New requisition must be created by vessel.

Upon receipt of ordered parts C/E must update RDRM or MOVE accordingly.

2.1 Allowance List Vessels equipped with more than 700 plugs are allowed to have on board a X-Large Kit and

Super Freezer Kit.

Vessels with 300 to 700 plugs are allowed to have on board a Large Kit and Super Freezer Kit. Vessels with 150 to 300 plugs are allowed to have on board a Small Kit.

Vessels with 50 to 150 plugs are allowed to have on board a Mini Kit.

Super Freezer Kit placed on board upon request by CENSALREFULT.

Vessels with max. 72 hours between port calls will not be supplied with reefer spare parts.

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Each of above kits will include manuals and tools.

Vessels with PTI kits please be guide of above and add parts in PTI kit to your allowance (already done in RDRM).

The allowance list for your vessel can be found in RDRM or MOVE, or received per email request to [email protected]

Remote Monitoring System

Vessels not equipped with "remote monitoring system" please do not order RRM modems.

Water cooling

Vessels without connections for "Water cooled operation" in cargo holds please do not order

spares for water cooled receivers.

2.1.1 Compressor oil

Please note that compressor 18-10129-20SV and compressor 18-00055-20RM2, are delivered

without lub. oil. Any delivered reefer ester oil can be used as e.g. Castrol Icematic SW-20, MOBIL EAL22R

ARTIC.

OIL for Scroll compressors.

Use Carrier part no 07-00427-00P12, art no 414634 Oil, 32ST, for Daikin, Thermo King and

Carrier scroll compressors.

OIL for Thermo King and Carrier piston compressors.

Use Carrier part no 07-00292-00, art no 270628, Castrol, Lub Oil R-134a, for Thermo King and Carrier piston compressors.

OIL for Starcool compressors. Use Starcool part no 818667B, art no 423053,

2.2 Preferred reefer spare parts replenishment key ports The following key ports shall be selected for delivery of reefer spare parts.

Spare parts are available from all suppliers in below ports you must however try to place your

orders as per below.

Europe

• Rotterdam • Antwerp

• Zeebrugge

• Algeciras South America

• Panama • Montevideo

North America

• All US main ports (prefer NWK, LSA) Middle East

• Dubai

Far East • Tanjung Pelepas

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• Singapore

• Hong Kong Oceania

• Sydney

Africa • Cape Town

The ports above are key ports where we have full DDU coverage. All other ports will generate

freight charges from one or more shippers.

2.3 Reefer spare parts contacts Questions with regard to reefer spare parts shall be issued to:

[email protected]

If the vessel spare part requisition system is down, spares can be ordered via telex or email.

To ensure smooth expedition the requisition must always contain the below mentioned

information and following set up must be used: 1. Vessel number: 2. Vessel name:

3. Date of delivery: 4. Port of delivery:

Qty. Article number.

Part number.

Description Stock

Requisition to be sent to: [email protected] Do NOT send the requisition as attached file.

2.4 Consumable parts Consumable parts, such as plugs and cable splices can be ordered in the same way as other reefer spare parts. The distribution of these parts is done by Carrier, so the parts have a

Carrier part number in the systems and allowance list.

2.5 Combining orders / minimum order value We have been advising and encouraging all vessels whenever we have opportunity to combine

orders in one request, instead of ordering only one item at a time. This is in order to save

shipping costs, frequent local delivery charges and to avoid the risk of losing parts. The minimum order amount of reefer spare parts to be ordered per manufacturer is 100 USD

for the same reasons. Maersk Line will be responsible for the shipping costs incurred from each

supplier if the order is less than 100 USD, not to mention that the shipping cost will highly exceed the part value. Some items (like fuses) cost less than 1 USD per piece.

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2.6 Carrier Software and Configuration Cards

2.6.1 Software versions

ML2 software card with Rev 1207 shall be used whenever controller ML2i is used in a ML2 unit. ML2i software card with Rev. 5x43 (x = 1 or 3) or later shall be used if your spare controller has an older version.

When software version 5x43 or later is used Defrost setting must be set to AUTO.

NOTE: Upon request, software cards can be updated in the following ports:

ALR, TPP, PAN, HKG and CHL.

Please send your request to [email protected] minimum five working days in advance. Alternatively, CENEQUVSLSUP can also email you the latest software version to

update your cards with yourself.

2.6.2 Ordering software and configuration cards

Software and configuration cards are not to be ordered via the purchasing system. Instead,

please order replacement cards by email to [email protected]

When new updated cards are received onboard, the old version cards must be returned to: Maersk Line

Center Equipment – Maintenance and Repair Att: CENEQUVSLPUR Boompjes 40

3011 XB Rotterdam

The Netherlands

Carrier OMNI drive and SRAM card for ML3 controller and adapter for ML2i controller. Shall be ordered by email to: [email protected]

Do not attempt to use ML2/ML2i flashcard in a ML3 controller.

2.7 Logman and reefer software Logman can be ordered by email to [email protected]

All other questions about Logman and reefer unit software can be addressed to [email protected]

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3.0 Returning of Defective Parts

3.1 Responsibility

It is the responsibility of the Chief Engineer that all parts with a core value are returned to the

manufacturer according to manufacturer’s guidelines. NOTE: The policy of the manufacturers is "NO PART NO PAY".

Defective parts must be delivered to the agent upon receipt of the new part. Thus the agent must be informed in due time in order to arrange pick up. See 3.3 Marking of parts

to be returned and documentation required on page 13.

All parts returned should be labeled with a Return Tag. Thermoking and Starcool have their

own Return Tags, use a Maersk Return Tag for parts of all other manufacturers. Wrap the part in the original packing. The information on the Return Tag is very important when warranty

claims have to be filed. This information is also needed on the Maersk Line “Reefer Parts

Return”.

3.2 Parts to be returned The following parts must be returned to reclaim core and / or warranty payment.

Rewinding of condenser and evaporator fan motors is not done; these motors do not need to

be returned if they are not mentioned in the table below, unless the unit is still under

warranty. Parts should also be returned if they still have parts warranty (normally 1 year). See 3.7.1 Container numbers – warranty units on page 23 for a list of container number series that are still under warranty.

Article number Part number Description

Carrier

244716 18-10129-20SV Compressor, R-134A, Blue

344300 M12-56002 Controller, ML2 & ML2i

354733 M12-00329-00RB Hi-Voltage module ML2

354734 M12-00433-00RB Display module ML2 / ML2i

356650 M-56008 ML3 MPC, Controller

374647 18-00055-20RM2 Compressor R-134a Rebuild, Gray

412348 18-10134-23 Compressor scroll

439289 18-10136-20 Compressor

Thermoking

316996 8102-743 Compressor, TNE-508/CRR40

331984 45-2009 MP3000A Controller

336545 45-2010 Main Relay Board MP3000A

350317 451898R Modem, RMM

356546 102-795 Compressor Scroll, Magnum

357853 8214-011 Modem RMM, for Daikin/Carrier/Starcool

425343 45-1853 Output module

425344 45-1949 Micro P.D. controller

426682 45-1806 Power Module PCB

340413 102-796 Scroll compressor, R-23 Superfreezer

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Starcool

415022 814242C Frequency converter, complete

415023 814658B Compressor

415026 818511B Power meas PCB

439725 818255C Controller Module

439726 818515A Display PCB

439727 818517A Led PCB

439728 818527B Keypad

Daikin

356412 1315426 Compressor scroll

356415 0955287 Coil (ISV, HSV, DSV, BSV, ESV, LSV)

356416 1241361 Discharge Pressure Regulator

356417 0954936 Fan motor, condenser

356418 1602656 Fan motor, evaporator

356419 1587942 Low pressure transducer, LPT

356420 1587959 High pressure transducer, HPT

356421 1241378 High pressure switch, HPS

356423 1198931 Magnetic contactor, EFL/H & CFC

356424 1198917 Compressor contactor

356425 0979447 Control transformer, TrC, 415-24/13V

356426 0030652 Controller fuse, 250V, 10 amp.

356427 1511301 Evaporator fan blade

356543 0991050 PT/CT board PCB ass'y

356544 1736650 CPU & I/O Board

356545 1497931 Expansion valve for economizer pipe

356616 1498035 Fusible safety plug

356617 1270390 Coil, Suction Modulating Valve

356629 0980618 Condenser fan blade

356630 0329679 Reverse phase protector, RPP

356863 0983338 Suction Gas Sensor

356866 1241493 Phase correction contactor, PCC

356870 1256495 Body, Electronic Expansion Valve

356873 138143J

Coil, Electronic Expansion Valve incl.

Lead Wire

356890 1266339 Lead wire, electronic expansion valve

Daikin units are covered by a maintenance cost program and all replaced parts must be landed

upon receipt of the new part with filled in Return Tag safely attached. Daikin parts are to be addressed to Daikin per address of local agent in landing port. The agent

will keep the parts in stock for 90 days for inspection by Daikin where after parts are destroyed.

Please return Daikin spare parts in key ports and preferably in Rotterdam or Algeciras.

NOTE: Electronic parts and compressor motors that are covered by warranty or represent a

core value are delivered on exchange base; this means that the defective part must be handed

over upon receipt of the new part. Vessel must return the part no matter if it is burned or otherwise damaged.

York RMM Modems (used in Carrier, Daikin and Starcool units) are not to be returned. Thermoking modems do have to be returned, see the table above.

Empty refrigerant bottles that can not be refilled do not need to be returned. Refillable

refrigerant bottles can be returned without further notice.

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3.3 Marking of parts to be returned and documentation

required Whenever a repair is done to a reefer unit and return parts have been used, the following

documentation should be completed:

• Reefer malfunction report (malreef) – see 1.0 Reefer Malfunction Reporting on page 3;

• Create a workorder in RDRM or MOVE (if available on board); • Return Tag to be attached to the defective part;

• Reefer Parts Return form (I-form 138) to be sent.

The agent in the port of landing should be informed at least 24 hours in advance in order to

arrange the collection of the parts.

Specifically for Rotterdam: Reefer parts are to be landed separately from other return goods (ship spares etc.). Reefer

parts and refrigerant bottles are collected via the agent and must be requested 24 hours before the ETA.

Carrier and Thermoking electronic parts should be tested before returning to manufacturer.

Please see the appropriate procedure in 3.6 Electronics Return Procedure for Carrier and

Thermoking on page 21.

3.3.1 Return Tag

All parts returned must have a completed Return Tag safely attached to them with tape or

string. Please ensure the tag attached to compressors is secured in a waterproof way.

Thermoking and Starcool have their own Return Tags, use a Maersk Return Tag for parts of all

other manufacturers. Wrap the part in the original packing. The information on the Return Tag is very important when warranty claims have to be filed. This information is also needed on

the Maersk Line “Reefer Parts Return” form (I-form 138). To order Maersk Line Return Tags, use part number 358257.

Thermoking and Starcool include their own Return Tag in the packing of the new part.

It is very important that all fields are completed correctly; otherwise the warranty or core request will be rejected by the manufacturer.

Maersk Line Return Tag Advice note no: please state vessel number -

CA - consecutive number. CA indicates reefer spare part.

For example: mv. Sealand Florida, 5th dispatch

of defective reefer parts: 336 - CA - 05

Container no. : MHHU5627841

Unit serial no. : FCY80039851

Old part serial no. : 4008847

New part serial no. : 410513

Cause of failure : Controller defect

Advice no. 336 CA 05 Date: 02-01-18

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Thermoking Return Tag

In section "DEALER CODE" enter M2400 and in section "REF.NO." state advice note number (ship

code - CA - consecutive no.).

For example:

Dealer code : M2400

Ref.no. / Core req. no. : 336 – CA - 05

Part no. : 845 -1909

Quantity : 1

Packing list no. : 1

Unit serial no. : 039AJ0522

Container/Equipment

ID

:

MCWU6658581/17LD658411

Please do NOT fill in section for Warranty or Core field.

Warranty

Core

Starcool Return Tag

In section “Repair Shop” enter your vessel code and

name. For “Country” use “Vessel”. For example:

Repair Shop : 336 / Sealand Florida

Repair date : 2008-11-23

Country : Vessel

Supervisor : John Doe / Chief Engineer

Container ID : MSWU0017252

Unit No. : 039AJ0522

Item No. : 818511B

Item Name : Power Meas. PCB

Old Part Serial No. : 8546489

New Part Serial No. : 9985472

Alarm code : AA427

Failure description : Incorrect line voltage measured.

3.3.2 Reefer Parts Return Form

The "Reefer Parts Return" form (I-form 138) should be made in three copies. Please attach

one copy to the part returned, forward one copy to [email protected], and keep

one copy for your own administration. The form is used to ensure the parts are send to the correct address and to claim core and

warranty payments with the suppliers. It is important that all information is entered accurately.

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Because parts are returned to the manufacturer, the receiver address will be different for each

manufacturer. Therefore, a separate form must be used for parts of each manufacturer. More than one part of the same manufacturer can be entered on the same form.

If for some reason the I-form can not be used, an Excel form is available from CENEQUVSLPUR on request.

Please use the following guidance to fill in the Reefer Parts Return form:

Advice note no: please state vessel number - CA - consecutive number.

CA indicates reefer spare part. Use the same number as entered on the Return Tag. For example: mv. Sealand Florida, 5th dispatch of defective reefer parts: 336 - CA - 05

Return identity: State vessels name.

Name & Address of Agent: Name of agency that collects the parts. Name & Address of Receiver: Name of manufacturer and address where parts must be

forwarded to.

Total No of package: Amount of package. Total weight: Total weight of shipment.

Check the correct box for Reason Returned and Maker field. Fill in all parts returned in the same shipment in the appropriate sections, for example:

Qty. Part no. Description Serial no. Container no. Unit serial No.

1 8102-

743

Compressor 3DSTA-TFD-253 MWCU6196468 039A9J0522

3.4 Addresses where to send return parts

3.4.1 Carrier

Whenever possible please land return parts in Rotterdam, Algeciras, Hong Kong, Singapore,

Tanjung Pelepas or Yokohama.

Electronic parts must be tested before returning to the manufacturer, please see the separate

procedure at the bottom of this document.

Please address the parts to the nearest Carrier distribution centre: Europe: Carrier Transicold Ltd.

Attn.: Receiving Department Pittsburgstraat 21

3047 BL Rotterdam

The Netherlands

USA: Carrier Transicold

(West Coast) Attn: C.R. Higginbotham 4450 Tidewater Ave.

Oakland, CA 94601

USA

(East Coast) Carrier Transicold

Carrier Parkway Syracuse, NY 13221

USA

Carlyle Compressor Remanufacturing

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1699 Litton Street

Stone Mountain, GA 30083 USA

This address is for returning Compressors ONLY for

vessels that do not call in the Far East or Europe.

Panama: Carrier Transicold Panama Calle E, Final (Paseo Gorgas)

Edif. 29, Local No. 4.

Zona Libre de Colon Republic of Panama

Chile: Carrier Transicold Chile Av. O’Higgins 2767

San Antonio

Chile

Uruguay: Satelir S.A. Cno. Maldonado KM.17.500 - Local 213 Zonamerica

Montevideo Uruguay

Brazil: Carrier Transicold Brazil Rua da Cinstitucao

Cep 11015-471

407 Barrio Paqueta Santos, SP

Brazil

Australia: Carrier Refrigeration Operations

Building A, Lot 302 Hill Road

Lidcombe

Sydney, NSW 2141 Australia

NZ: Transcold Industries Ltd. 38 Oakliegh Ave.

Takanini

Auckland New Zealand

Japan: Carrier Transicold (Japan) Ltd. 308, Y-Cc, Daikoku-Futo

Tsurumi-Ku Yokohama 230-0054

Japan

Korea: Expeditors Korea Co. Ltd.

Korea G.W. Logistics Co. Ltd.

438-1, Jwasam-Ri Sangbuk-Myun Yangsancity

Kyungnam

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Republic of Korea

Hong Kong: Carrier Refrigeration (Hong Kong) Ltd.

Unit A-B 20/F, Tsuen Wan International Centre

58-70 Wang Lung Street Tsuen Wan

New Territories Hong Kong

China

Singapore: Carrier Refrigeration (Singapore) PTE, Ltd.

Attn: Parts return

251 Jalan Ahmad Ibrahim Singapore 629146

South Africa: Carrier Transicold Ltd South Africa 1 Ruco Park

Boston Circle Airport Industria Cape Town 7525

Republic of South Africa

3.4.2 Daikin

Whenever possible please land return parts in Antwerp, Rotterdam, Algeciras, Singapore,

Tanjung Pelepas, Hong Kong or Yokohama.

The parts will not be physically sent back to the manufacturer, but must be stored by the agent for 90 days for inspection by Daikin. After this, they will be disposed.

Thus, for Daikin parts, the return address is "AGENT STORAGE 90 DAYS". Since Daikin is entitled to inspect the parts, the same documentation as for other suppliers is required;

including the return tag to identify the origin of the parts.

3.4.3 Thermoking

Whenever possible please land return parts in Antwerp, Rotterdam, Algeciras, Singapore,

Tanjung Pelepas, Hong Kong or Yokohama.

Electronic parts must be tested before returning to the manufacturer, please see the separate

procedure at the bottom of this document.

Please address the parts to the nearest Thermoking distribution centre:

Europe: Thermo King Container Antwerp

Attn.: M2400

Wilmingtonstraat 3 Haven 500

2030 Antwerp

Belgium

USA: Thermo King Corporation

314 West 90th Street Minneapolis

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Minnesota 55420

USA

Panama: TK Trading Co.

c/o Thermo King Container Parts (Free Zone) Inc. Via Simon Bolivar (Transistmica)

El Ingenio Enfrente Sears Panama City 9A

Republic of Panama

Chile: TK Trading Co.

c/o Hussman Region Andina Ltda.

Av. Americo Vespuci N 2568 Conchall, Santiago

Chile

Brazil: Thermoking do Brasil Ltd.

2109-8906/2109-87 Alameda Caiapos 311 Barueri, Sao Paulo

Brazil

Japan: TK Trading Corporation

c/o Japan Schenker Co. Ltd. 18 Daikoku Futo

Tsurumi-ku

Yokohama 230 Japan

Hong Kong: TK Trading Corporation c/o Kerry Godow (Kwai Chung)

10/f, 4-6 Kwai Tai Road, Kwai Chung, N.T.

Hong Kong

Singapore: TK Trading Corporation

c/o Senteng Marine Service Pte Ltd

No. 71 Ubi Crescent #02-01 Excalibur Centre

Singapore 408571

Australia: Australian Container Parts

Unit 12, 71a Rhodes Street Hillsdale Sydney NSW 2036

Australia

NZ: TK Trading Co. TK New Zealand

8 Langley Road Manakau City

Auckland

New Zealand

U.A.E.: TK Trading Co.

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c/o Refrigerated Transport Systems LLC

Warehouse No.9 Al Ramool, 215/18 street

Al Rashidiya

Dubai U.A.E

South Africa: Thermo King Trading

c/o Jack Agencies cc

No. 19 Montague Park Stela Road

Montague Gardens

Cape Town South Africa

3.4.4 Starcool

Whenever possible please land return parts in Rotterdam, Algeciras, Hong Kong, Tanjung Pelepas or Yokohama.

Please address the parts to the nearest Starcool distribution centre:

Denmark: Starcool

Bjerndrupvej 47 6360 Tinglev

Denmark

Spain: Containers Del Mediterraneo S.A.

Poligone Industrial

Cortijo Real, Parcela J-4 11206 Algeciras (Cadiz)

Spain

USA: Martec International

(West coast) 9080 Rosecrans Avenue Bellflower, CA 90706 USA

(East coast) Martec International

529 Dowd Avenue

Elizabeth, NJ 07201 USA

Panama: Maersk Panama S.A.

Calle Diablo Edificio 42 Balboa

0833-0207 Plaza Panama Balboa

Panama

Chile: Container Operators S.A.

Avenida Las Factorias 8150

Malvilla San Antonio

Chile

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Uruguay: Montevideo Port Services S.A. Planir, Deposito 24

Puerto de Montevideo

12000 Montevideo Uruguay

Hong Kong: Brigantine Services Ltd.

48 Wang Lok Street

Yuen Long Industrial Estate Yuen Long, N.T.

Hong Kong

Malaysia: Pelepas-Brigantine Container Service

PTP Free Zone Area

Jln. Pelabuhan Tg. Pelepas 81560 Gelang Patah

Johor Malaysia

Australia: Feliba PTY Ltd. Unit 2, 19-23 Paramount Road

West Footscray, Victoria 3012

Australia

NZ: ReeferTech (NZ) Ltd.

29 Aicken RD Road 3 Papakura

Auckland 2583

New Zealand

U.A.E.: Blue Water Shipping LLC P.O. Box 17797

Jebel Ali

United Arab Emirates

Oman: Salalah Port Services Co. (S.A.O.G)

P.O. Box 369 Salalah P.C. 211

Sultante of Oman

South Africa: S.A.T.I. Container Services

4 Sati Road Potsdam 7441 Cape Town

South Africa

Do not hesitate to contact [email protected] in case you have any doubt

where to address or land defective parts.

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3.5 Compressor Return Procedure To qualify for core credit the core must have the following:

1. Consist of all original parts and be fully assembled. A complete compressor includes

cylinder heads and valve plates, crankshaft cover, oil base, oil pump and all hardware. 2. Core is sealed, including; suction and discharge ports and all port fittings (use covers

from the new compressor or cover ports with duct tape).

3. Not damaged by no-operational causes such as rough handling, fire, or improper installation and dismantling procedures.

Place the core in the shipping carton used to ship the new compressor or secured (strapped or bolted) to a pallet.

3.6 Electronics Return Procedure for Carrier and Thermoking All Carrier controllers and Thermoking main relay boards (mrb) and controllers are to be returned. The controllers and mrb have to be tested first before returning to the manufacturer.

When completing the return form the address of the nearest Carrier or TK depot has entered in

the receivers field. For the Name and Address of Agent field, the nearest of the following addresses should be

used: Belgium: Star Containers Attn. mr. K de Vos

Nieuwe Westweg 5

B 2040 Antwerp Belgium

Netherlands: Star Containers

Attn. mr. S. Singh

Gebouw 17 Coloradoweg 50

3199 LA Maasvlakte RT

The Netherlands

Spain: Maersk Espana SA

Attn. mr. D.Luque Muelle Juan Carlos I,s/n

Puerto de Algeciras

11201 Algeciras (Cadiz) Spain

South Africa: J D Ship Services

Attn. mr. J.Watson

23a Paarden Island Road Paarden Island, 7405

Cape Town

South Africa Australia: Feliba Pty Ltd

Attn. mr. R.Nilsson Unit 3/ no1 Perry Street

Matraville, NSW 2036 Australia

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USA: Maersk Equipment Service Co.

(East coast) Attn. mr. R.Pritchard 5080 McLester Street

Elizabeth, NJ 07207

USA

(West coast) Maersk Equipment Service Co. Attn. Ms.C. Bouchard

Building 400 Parts Room

2500 Navy Way Terminal Island, CA 90731

USA

Panama: Maersk Panama SA

Attn. Mr. J.Duncan

Avinida Arnulfo Arias Madrid Puerto de Balboa, Edificia 1501, 1er piso

Panama Republic of Panama

Uruguay: Montevideo Port Services SA Attn. mr. S. Freita or Mr. J. Fernandez

Cno. Burghi s/n esq. Cno. Cibils.

CP 12800 Montevideo

Uruguay

NOTE: Electronic parts and compressor motors which either are covered by warranty or

represent credit core are delivered on exchange base, this means that the defective part must

be handed over upon receipt of new part. Vessel must return part no matter burned or otherwise damaged.

3.7 Reefer Unit Warranty Information on all parts on Maersk Line reefer units covered by warranty can be found on the

data / serial plate on the unit or part.

It is a request from manufacturers that the following information is available when warranty

claims are presented:

1. Unit serial number (FROM DATA PLATE ON UNIT) 2. Unit model number (FROM DATA PLATE ON UNIT)

3. Commissioning date (FROM DATA PLATE ON UNIT)

4. Part no and description of part 5. Serial no of old part (if available)

6. Serial no of new part 7. Cause of failure.

Makers have tightened up procedures and in some cases rejected warranty claims that do not have above-mentioned information. Therefore once again, it is of the utmost importance that

the workorder / malreef / Reefer Parts Return form has the above-mentioned information. In

case the information is not available, please fill in 'NA' instead of the requested information.

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3.7.1 Container numbers – warranty units

Prefix Number Year built GMP Warranty

Carrier UNIT COMPRESSOR MOTORS

MWCU 6813596-6816580 2004 24 mth 42 mth 42 mth

MWCU 681659-682358 May 2005-Jun 2005 24 mth 42 mth 42 mth

MWCU 682359-683360 Jun 2005-Aug 2005 24 mth 42 mth 42 mth

MWCU 682421-683709 Jul 2005-Aug 2005 24 mth 42 mth 42 mth

MWCU 6840009-6856999 2005 60 mth 60 mth 60 mth

MWCU 6857001-6873996 2005 60 mth 60 mth 60 mth

MWCU 6874009-6883994 2005 60 mth 60 mth 60 mth

MWCU 5200007-5219996 Jan 2006-Apr 2006 60 mth 60 mth 60 mth

MWCU 5220003-5232093 Oct 2006-Dec 2006 60 mth 60 mth 60 mth

MWCU 5232107-5232771 2007 60 mth 60 mth 60 mth

MWCU 5232787-5252090 Oct 2007 60 mth 60 mth 60 mth

MWCU 5252103-5272096 2008 24 mth 36 mth 36 mth

MWCU 5272100-5282094 2008 24 mth 36 mth 36 mth

MWCU 5282108-5287096 2008 24 mth 36 mth 36 mth

MWCU 5287100-5292092 2008 24 mth 36 mth 36 mth

MWCU 5292106-5308096 2009 24 mth 36 mth 36 mth

MWCU 5740509-5750390 Jan 2006-Feb 2006 60 mth 60 mth 60 mth

MCAU 8565857-8570848 2007 60 mth 60 mth 60 mth

PONU 480100 - 488599 2002 2006 2009 2006

PONU 287650 - 293749 2002 2006 2009 2006

PONU 497850 - 499599 2004 2009 2011 2011

PONU 450800 - 452049 2004 2009 2011 2011

MNBU 0000004-0003997 2008 24 mth 36 mth 36 mth

MNBU 0004000-0013995 2008 24 mth 36 mth 36 mth

MNBU 0014008-0027999 2009 24 mth 36 mth 36 mth

Daikin UNIT COMPRESSOR MOTORS

MWCU 6900005-6929992 2004 x 2 year 2 year 2 year









PONU 293750 - 295749 2002 2007 2009 2009

PONU 488600 - 489599 2003 2008 2010 2010

PONU 295750 - 297749 2003 2008 2010 2010

PONU 489600 - 491099 2003 2008 2010 2010

PONU 491100 - 492499 2004 2009 2011 2011

PONU 492500 - 495099 2004 2009 2011 2011

PONU 495100 - 495599 2004 2009 2011 2011

PONU 495600 - 496599 2004 2009 2011 2011

PONU 496600 - 497849 2004 2009 2011 2011

PONU 450050 - 450799 2004 2009 2011 2011

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Starcool UNIT COMPRESSOR MOTORS

All All All 2 year 2 year 2 year

Thermoking UNIT COMPRESSOR MOTORS

MSFU 8567488-8568720 2005 2 year 3.5 year 3.5 year

MSFU 8568735-8569979 2008 2 year 3 year 3 year

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4.0 Superseded Spare Parts Numbers

4.1 Superseded Carrier Part Numbers

Article

No: Description: Part Number: Old P/N 1: Old P/N 2: Old P/N 3: Old P/N 4: Old P/N 5: Old P/N 6:

94846 3" Silver duct tape, box

16pcs 02-50009-00 00-9000

310454 BTL leak finder or use soap

water 07-50017-00 SNOOP LEAK D

310175 Control transformer, ML2 10-00332-21SV 10-00332-20SV

350303 Contactor, auxiliary 10-00431-02 10-00333-02

310176 Contactor,cond. 12 Amp 10-00431-06 10-00333-00 10-00431-00

325200

Compressor contactor ML2

30Amp 10-00431-07 10-00304-33SV 10-00333-01 66-U1-9251 10-01147-33 66-U1-6331-1 10-00333-01

314597 Current Sensor ML2i 10-00439-00 69NT43-397-1 69NT43-397 10-00366-01SV

120413 Sensor,STS-SRS-RTS.pt-100 ML1 12-00306-01 12-01090-00 12-00306 12-00306-00

310252 HP, switch, ML 2 12-00309-00 66-U1-6942-6

317510 Software Card ML2 / DO NOT ORDER 12-00330-xx 12-00396-00

412337 Transducer, Press 12-00352-07SV 12-00352-07 12-00352-00

311839 Sensor, STS,RTS, ML2 12-00395-01SV 12-00380-00SV 12-00278-04SV 12-00278-00

310270 Config. Card ML2/ML2i / DO NOT ORDER 12-00402-xx 12-00357-xx

313907 Thermistor sensor, DTS, ML2 12-00495-02SV 12-00495-20 12-00305-05 12-00305-02

414780 SRAM Card for use with Omnidrive 12-00594-23 12-00594-09 12-00594-18 12-00594-22

134589 Sensor, thermistor 12-01104-00 12-01091-00 12-01104-01

135542 Discharge Gauge 12-01125-01 12-01125-00 12-01125

342593 Valve Pressure Regulator 14-00204-03 14-00204-02

209619 Coil, suct. Valve, ALCO 14-00230-24SV 14-50027-00

412341 Economizer TXV 14-00232-31 14-00232-08 14-00232-30

343626 TXV, R-134a semi hermetic 14-00244-42 14-01104-42 14-01104-12 14-01104-10

330834 Stepper Motor Assy, 511-

30X 14-00263-20 14-00263-00

335953

TX Valve Hermetic 69NT40-

511-3xx 14-00273-08 14-00273-01

245496 Coil, suct. Valve, Sporlan 14-01091-02 14-01091-02 14-50010 504-734

106488 Coil for Economizer Solenoid Valve 14-01091-04 14-01091-01

204201

Kit, Suction Modulation

Valve 14-50021-01 16-00554-00

107093 Coil, suction modulation valve 14-50021-02 66-U1-8045

283320 Filter drier R-12/R-134a (61-156) 14-50311-02SV 61-156 66-9015 360-56638-00 K26-10795

106593 Terminal, (5) Pin 17-40093-06 17-40093-02 17-40093-04 17-40112

244716 Compressor R-12 / R-134a, Blue , single voltage 18-10129-20SV 18-00055-20SV 18-00048-20SV 18-00043-06SV

06dr2419cc0640

412348 Scroll service compressor 18-10134-23 18-10134-21 18-10128-20

101389 Power plug ( box with 10 pce ) 22-02378-00 K25-20474

100889 Power Cable Roll 300ft 22-50348-00 22-01551-01 22-01551-00

277721 Power Cable Splice kit 22-50350-00 3M-splice

170747 Fan condenser 17 1/2" 38-00527-02 38-00510-00SV 38-00510-00 38-00144-00

310052 Fan Condenser 38-00585-00 38-00503-00

314596 Motor evap. For ML2I ML3 &

EliteLine 54-00585-20 54-00548-00 54-00521-01

106844 Motor condenser 54-00586-20 54-00549-00 54-00541-00 54-00516-00 /

SV 54-00132-00

354845 PTI stickers 1000 pcs 62-90819-00 VSLPTI

205788 Screw retaining 66-U1-6811-

8P06

66-U1-6811-

10P06

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4.2 Superseded Daikin Part Numbers Article No: Description: Part Number: Old P/N 1: Old P/N 2: Old P/N 3: Old P/N 4: Old P/N 5:

Old P/N 6:

356412 Scroll Compressor 1315426 1199415

356418 Fan Motor, Evaporator 1602656 0807333

356419 Low Pressure Transducer (LPT) 1587942 1463983 0512666 0797241

356420 High Pressure Transducer (HPT) 1587959 1463976 0512659 0797234

356544 CPU & I/O Board 1736650 1507597 1519590 1573068 1375365 1739356

356873 Coil, Electronic Expansion Valve incl Lead Wire 138143J 1299601 0954619 1524150

4.3 Superseded Thermoking Part Numbers Article

No: Description: Part Number: Old P/N 1: Old P/N 2: Old P/N 3: Old P/N 4: Old P/N 5: Old P/N 6:

331984 MP3000A controller 45-2009 04-2009 451909R 845-1909 845-1851 504-1370 k31-

72520-00

336545 MP3000A Main relay board 45-2010 04-2010 452834R 845-2834

345436 Orifice for R-23 TXV 506-

431

068-2094-00 66-9877

340413 Compressor, R-23 Super

Freezer 102-796 102-638 K15-70334-00

100277 Motor Condenser 1200 RPM

CRR40 104-689 104-666 K24-22021

100218 Motor Evaporator CRR40 104-691 104-670 (SF) 104-665 104-638 K24-21354 K24-21354

322471 Motor Condenser 1250 RPM

Magnum/MPD/SF 104-759 K24-21158 104-677 104-697

166170 Prestite tape for TXV 203-428 509-1648 K10-01217-00

356504 Gasket metal/rubber

(dis./such.) 33-3175 33-2548

102482 Gasket (discharge service valve) 33-981 503-175 K28-04836

127736

Probe kit, 508, CRR-40,

Magnum 40-791 504-214 360-53039 360-50957 360-50958

252603 HP Switch 350 Psi 41-3250 K25-51999-00 K25-20869-00

252786 Transformer 440/40V CRR40 41-3317 K25-52038-00

285935 Circuit breaker, 25 Amp. 41-3433 504-495 K24-52017-01

284051 Contactor compressor, 24V ,

25 Amp. 41-3605 41-2203 41-2446 K24-51820-16 K24-72475-25

310261 Compressor sensor 41-4300 41-3594 41-4156 504-246 41-2447

340415 HP-Switch , 470 PSIG , R-23 41-4523 41-3668 41-1608 K25-72572-00

252778

Relay MPC 2000

(SCHRACK) 41-7587 K24-58162-02 504-514

286028 Fuse, 2 Amp. 44-6777 K25-51761-03 504-879

101117 Terminal, closed end, qty divisible by 10 44-8340 504-636 K25-19666

340422 Fuse 7.5Amp. 44-9359 22-02336-08

350317 RMM Modem Repaired 451898R 845-1898 504-1230 845-1898 K31-52169-00

350315 MPC2000 Main relay board repaired 451906R 845-1906 K31-72387-00 K31-72008-00

310253 Circuit Breaker 25Amp. (CB1) 66-U1-7842-13 66U1-7842-4

357853 Modem RMM, For Carrier, Daikin and Starcool units 8214-011

M12-00275-4SVRB 12-00275-04SV 8214-007 8214-001 8214-006

354733 Hi-voltage module, ML2,

rebuilt

M12-00329-

00RB 12-00329-00

354734 Display module ML2/ML2i,

repaired

M12-00433-

00RB 12-00333-03 12-00333-00 12-00301-00 12-00433-00

344300 Controller ML2 & ML2i & CA,

Unconfigured M12-56002 12-55458-00 12-00425-00 12-00386-00 12-00379-00 M12-56458-00 12-55002

356650 ML3 MPC (controller) M-56008 12-55006 12-55008

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350312 MPC2000 controller repaired 451907R 845-1907

425344 Micro P.D. Controller 45-1949 845-1949

319671 Valve reed kit- Copeland 502-240 360-70530-00

341950 Sensor for Deep freezer ONLY 504-1529 504-295 360-54235-00

100323 Contactor 24V , 15 Amp. 504-494 K24-51820-15 K24-50001 K24-50020

312482 Fuse, 20 Amp. 504-970 K25-70360-00

322837 KVQ-Actuator 504-980 K25-72045-00

340416 Filter Drier, R-23 506-421 K26-72553-00

340414 TXV, R-23 Super Freezer 506-431 K25-72552-00

252638 Evaporator fan 508-165 K26-72466-00 K26-52015-00

328842 Kit, TX valve 60-253 66-9001 66-9049 K25-52032-01 K25-52045-00 66-6600 66-9900

324447 Moisture Indicator , CRR-40 66-8811 66-9892 506-422 K26-72460-00

252611 Condenser fan CCR40 78-1173 78-1079

316996 Compressor Copeland CRR-

40 8102-743 8102-646 365-70369-00 810-2743 810-2646 8102-716 810-2716

4.4 Superseded Starcool Part Numbers Article No: Description:

Part Number: Old P/N 1: Old P/N 2: Old P/N 3: Old P/N 4: Old P/N 5:

Old P/N 6:

415022 Frequency Converter, Complete 818242C 814242B 814242C

415023 Compressor 818658B 814658B

415025 Economizer 814667C 814667B

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5.0 GSMS Cross-Reference The procedures and guidelines in this document are also contained in the Global Ship Management System (GSMS). The table below gives a cross-reference between the paragraphs of this document and the document id’s in GSMS.

All reefer procedures can be found in path:

HOME | Procedures and Instructions | Ship Operations | Operation | Deck Operations | Cargo Operations | General Cargo Operations | Reefer Procedures

Paragraph GSMS

Document ID

1.0 Reefer Malfunction Reporting new

1.0.1 Duty Phone new

1.1 Acceptance & Repair of Shipper Owned Reefer Containers (SOC) 2920

1.2 Repairs to reefer units of partner lines 2921

1.3 Cannibalization of Empty Reefers 2893

2.0 Ordering of Reefer Spare Parts 2889

2.1 Allowance list 2895 / 9650

2.1.1 Compressor oil 2895

2.2 Preferred reefer spare parts replenishment key ports 2889

2.3 Reefer spare parts contacts 2889

2.4 Consumable parts 2889

2.5 Combining orders / minimum order value 2889

2.6 Carrier Software and Configuration Cards new

2.6.1 Software versions new

2.6.2 Ordering software and configuration cards new

2.7 Logman and reefer software new

3.0 Returning of Defective Parts 9663

3.1 Responsibility 2914

3.2 Parts to be returned 2915

3.3 Marking of parts to be returned and documentation required 2917

3.3.1 Return Tag 2917

3.3.2 Reefer Parts Return Form 2917

3.4 Addresses where to send return parts 2916

3.4.1 Carrier 2916

3.4.2 Daikin 2916

3.4.3 Thermoking 2916

3.4.4 Starcool 2916

3.5 Compressor Return Procedure 2916

3.6 Electronics Return Procedure for Carrier and Thermoking 2916

3.7 Reefer Unit Warranty 2894

3.7.1 Container numbers – warranty units 2894

4.0 Superseded Spare Parts Numbers 9651

4.1 Superseded Carrier Part Numbers 2912

4.2 Superseded Daikin Part Numbers 2909

4.3 Superseded Thermoking Part Numbers 2911

4.4 Superseded Starcool Part Numbers new

Annex I – Reefer Parts Return Form I-form 138

Other relevant procedures in GSMS are:

• 0223 – Reefer Electricians • 6150 – Reefer Acceptance & Operational Manual • 7153 – Quick Reference List

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Annex I – Reefer Parts Return Form

Reefer Guidelines 1 - Maersk · PDF fileReefer Guidelines and Instructions REEFER CONTAINER...

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Transcript of Reefer Guidelines 1 - Maersk · PDF fileReefer Guidelines and Instructions REEFER CONTAINER...