Reducing Hospital Utilization (Readmissions and ED ...

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Reducing Hospital Utilization (Readmissions and ED) Community Pharmacist Medication Reconciliation Program 9th Annual Right Care Initiative Clinical Performance Improvement Leadership Summit November 14 th , Sierra Health Foundation, Sacramento

Transcript of Reducing Hospital Utilization (Readmissions and ED ...

Page 1: Reducing Hospital Utilization (Readmissions and ED ...

Reducing Hospital Utilization (Readmissions and ED)

Community Pharmacist Medication Reconciliation Program

9th Annual Right Care Initiative Clinical Performance Improvement Leadership SummitNovember 14th, Sierra Health Foundation, Sacramento

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Partners

Jeff Mason, MD

Rebecca Cupp, RPhLord Sarino, PharmDGloria Noell, RN

Mary Fermazin, MD& Team

Steve Chen, PharmD

Jan Hirsch, PhD

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Goal• Reduce hospital re-utilization (readmission and ER utilization) by

adding community pharmacists to the care team.Study Objective• Conduct and evaluate implementation of a community

pharmacy based medication reconciliation (PharmD_MedRec)

program for high-risk post-discharge patients. Primary Hypothesis• Proportion of patients with hospital re-utilization

(readmission and ED visits) during 30-days post hospital discharge will be lower in the PharmD_MedRec group compared to Usual Care discharge group.

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Polling Question #1:Which of the following medications at discharge

has not been shown to indicate a high risk of readmission?

A. AnticoagulantsB. AnticonvulsantsC. InsulinD. Oral hypoglycemic

agents

A B C D

25% 25%25%25%

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Presbyterian Daily Screening Reports Patients not meeting criteria

Patients at elevated risk of hospital re-utilization (admission or ED)Inclusion Criteria- Greater than Moderate Risk (LACE tool)

AND/OR- High Risk medications at discharge

AND- Age >18- Medical & surgical patients- Have phone access- English or Spanish speaking

(anticoagulants, oral anti-platelet, oral hypoglycemic, opioid analgesics, digoxin)

Exclusion Criteria- Patients with specific D/C program- Planned Readmission- Obstetrics- Hospice- Unwilling to consent

Proceed to Consent Process

SCREENING at Presbyterian Hospital*

*Presbyterian Intercommunity Hospital (PIH) – Whittier, CA

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Patients Give Consent

PharmD_MedRec240 patients

Randomization

Usual Discharge 240 patients

Information for Ralphs Pharmacist- LACE admission score- High risk medications – yes/no- Discharge order; date, site, diagnoses,

other pertinent- Patient contact information

Information for Study - LACE admission score- High risk medications – yes/no- Discharge order; date, site, diagnoses,

other pertinent

CONSENT & RANDOMIZATION at Presbyterian

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Confirmed no conflict with Medicare, per region IX CMO.

Medication Reconciliation

Complete Medication

Listing +

Other PRNIdentified problems for further Presbyterian Case Management

72 hrs post D/C notification +

weekly f-up x 2

Access medication discharge list and other relevant information

Nurse Case Manager &/or Social Worker

MTM Session Ralphs + Feedback to Presbyterian

Physician

Presbyterian

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Polling Question #2:The Community Pharmacist Medication

Reconciliation Program described today involves:

A. PharmacistsB. PhysiciansC. Nurse Care

ManagersD. All of the Above

A B C D

25% 25%25%25%

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Estimated Timeline• Funding approved UHC: 7/28/16• Contracting among parties: by January 2017• IRB submission: by December 2016• Enrollment Begins: March 2017• Last Patient Out: April 2018• Reporting: Summer 2018

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Two Lessons LearnedBefore Study Start!

• Relationships among partners… it’s complicated.

• Counting number of “discrepancies” found during medication reconciliation… it’s tricky

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Relationships Among Partners

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What is a discrepancy?

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Questions forAnyone?

Contact:Jan D. Hirsch, BS Pharm, PhDProfessor Clinical Pharmacy

[email protected]