Redesigning the Olin Dining Hall Point of Sale System Jerzy, Sa’am, Sean 4 April 2005.
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Redesigning the Olin Dining Hall Point of Sale System Jerzy, Sa’am, Sean 4 April 2005
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Transcript of Redesigning the Olin Dining Hall Point of Sale System Jerzy, Sa’am, Sean 4 April 2005.
![Page 1: Redesigning the Olin Dining Hall Point of Sale System Jerzy, Sa’am, Sean 4 April 2005.](https://reader035.fdocuments.in/reader035/viewer/2022062313/56649d575503460f94a358d4/html5/thumbnails/1.jpg)
Redesigning the Olin Dining Hall Point of Sale System
Jerzy, Sa’am, Sean4 April 2005
![Page 2: Redesigning the Olin Dining Hall Point of Sale System Jerzy, Sa’am, Sean 4 April 2005.](https://reader035.fdocuments.in/reader035/viewer/2022062313/56649d575503460f94a358d4/html5/thumbnails/2.jpg)
Goals
• Redesign Dining Hall POS system
– Ease of use, for cashiers
– Speed and simplicity, for customers
– Accountability and tracking usage, for manager
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PersonasLuisa
Glenda
GlendaStanderson!Standerson!
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Scenarios• Stan pays for Connie
– Declining balance on student cards
• Glenda rings up elderly visitors– Visitors paying with cash
• Luisa and the MBA– Can’t accept credit cards, long lines at
lunch
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Time for a demo!
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Lessons Learned
• Sensitivity to users– Language– Experience with technology
• Parallel prototyping• Hodexmark’s rules
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Question everything?