honestly, how engaged are your employees?

(and what you can do to change it)

• @siddheshb• works at Persistent Systems

• is at the CII HR & IR Conclave 12 people like this

• became the Mayor of eMeeville

Who Am I?

• Internet users in India will triple to 237 mil by 2015

• most are 18-24 years old looking for a job or planning further studies

• Facebook users re-visit their profile more than 3 times during a day

• 55% of Indians that read online reviews purchased products based on feedback

the Social Web is not just a fad

it is a fundamental shift in how humans communicate, interact, collaborate, create, search, organize, buy, sell, and play

Robin was very happy!

He’d finally got through to his dream company after a tough campus interview…

He’d joined you!

But just 18 months later, Robin had left… and you had no idea why!

Robin felt lost

His manager did not have time for him, he was not appreciated

He didn’t feel like he belonged

There was no fun in what he did – day in and day out!

This is the+Like Me

generation

spoilt for choice

• Only 19% of US businesses allow social networking for business purposes

• 16% allow limited personal use

• Only 10% allow full use

do you?

• Internet users’ actions are impulsive• Impact on productivity • Bandwidth clogging• Hacks and malware• Disclosures

is it surprising that Robin felt like a fish out of water?

Encourage transparent

performance reviews

Establish your value system

Use social networking to

discover your assets

Create bonding & belonging

Encourage collaboration &

team spirit

deploy your own social network

3 types of networksPersonal – our friends and familyProfessional – our mentors and followersOrganizational – enforced by the Active Directory!

And for most of us, these three are intertwined

a good network prevents escape

does your organization allow employees to “follow a friend”?

Collect “gifts” to show off achievements

Be the Guru in your Ashram

Infuse life into your corporate portal

Reports need not be boring…

but can we afford it?

• Cost of new hire in IT companies is around 35K

• IT/BPO companies spend an average of 1.5L on training every new employee – 40% of the cost of an engineering course

• Average time to get a new person effectively absorbed is 6.5 months

what if you could cut down attrition even by 10% through better engagement?

• Do not reinvent the wheel

• Look out for a hosted service model

• Costs a fraction of total HR + training + recruit spend per employee, as low as Rs 150 per month

• Op ex, not Cap ex

Excellence need not always be about sacrifice, pressure and tension…

…IT can be a lot of fun too!

can you still afford to ignore it?

Siddhesh Bhobesiddhesh_bhobe@persistent.co.in

emee.co.in