RECRUITMENT,

HIRING &

RETENTION

Recruitment

Recruitment is a multi-layered approach which consists off:

Targeted Advertisinga. Leadership Trainingsb. BDTP Gate Keepers

c. High Risk Venues Promotion Assessment Selecting the right candidate Volunteer(s)

Hiring the right person will:

Result in the provision of better quality services Most likely lead to job satisfaction Create an effective, better motivated workforce Reduce labor turnover Reduce absenteeism Reduce stress levels

A recruitment process should be:

Efficient – cost effective in method and sources

Effective – producing enough suitable candidates

Fair – avoid discriminating against potential candidates based on personal biases

Hiring Process

Once you've recruited an appropriate number of candidates to be interviewed, then the next phase of the process begins.

Equal opportunities in HiringNo rules just laws (regarding discrimination).

Gender, Marital Status, Race, Disability, Sexual Orientation and Religion.

Having a criminal record conviction should not automatically exclude someone from employment.

Job Description and Knowledge, Skills, and Abilities

• Job Description – describes the job’s main tasks

• Knowledge skills, abilities and characteristics needed for a worker to perform a specific job.

• Having a job description and knowledge skills and abilities should increase the possibility of attracting a large amount of appropriate applicants.

Interview Tactics:Interview Tactics:• Have candidates give a short presentation

• Have candidates respond to questions in Spanish if

appropriate

• Exercises in filing, documentation, decision making, etc.

Employee Retention

Once you've found the perfect employee, you want to ensure that they remain productive, satisfied and committed to the program’s long-term goals.

Employee RetentionStrategies

• Empower staff• Team Building• Intangibles

Employee RetentionStrategies

• provide clarity about expectations • give regular feedback about performance • hold scheduled meetings, “pow wows” • provide a framework within which the

employee perceives he/she can succeed.

The Bottom Line When It Comes to Employee Retention

The quality of the supervision an

employee receives…

Strategies to Enhance Retention

• Integrate core values about people and a mission and vision

• Negotiate a performance development plan with each manager that stresses the expected managerial areas of development,

• Provide training in core management skills to managers.

• Hold regular meetings to provide management development coaching and feedback.

• Schedule and hold learning organization events

• Provide funding for conferences and educational development opportunities

The Key to Retention is to Address the Primary Reasons Given for Employee Dissatisfaction

• Boredom or lack of challenging work

• Limited opportunities

• Lack of appreciation

• Ineffective co-workers

• Lack of leadership or poor supervision

• Unreasonable workload

• Unreasonable work hours

• Insufficient pay

QUESTION 1

Name four basis for discrimination that

are prohibited by law when hiring.

ANSWER TO QUESTION 1

• Gender• Marital Status• Race• Disability• Religion• Sexual Orientation

QUESTION 2

• Name Two Effective Interview Tactics?

ANSWER TO QUESTION 2

• Have candidates give a short presentation• Have candidates respond to questions in

Spanish if appropriate• Exercises in filing, documentation, decision making,

etc.

QUESTION 3

• Name three things that may lead to employee dissatisfaction.

ANSWER TO QUESTION 3

• Boredom or lack of challenging work

• Limited opportunities

• Lack of appreciation

• Ineffective co-workers

Lack of leadership or Lack of leadership or poor supervisionpoor supervision

Unreasonable workloadUnreasonable workload

Unreasonable work Unreasonable work hourshours

Insufficient payInsufficient pay

The quality of the people you employ and retain is the heart of

your organizational success.