Recruiting & Using Executive Volunteer
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Transcript of Recruiting & Using Executive Volunteer
Using Skills-Based Using Skills-Based VolunteersVolunteers
Nancy Long Nancy Long Executive Service Corps of Executive Service Corps of
WashingtonWashington
PurposePurpose Provide tools and resources that
help nonprofits successfully tap into the professional skills of volunteers…
...and encourage companies to
facilitate the engagement of their employees in skills-based roles.
Key Outcomes
At the end of this session you will be able to:
Identify factors important to a successful match with a skills based volunteer
Develop a scope of work for SBV Identify sources of skills-based
volunteers
Definition: Using the professional skills of volunteers to build organizational strength and increase nonprofit capacity.
Skills-based Volunteerism Skills-based Volunteerism
What’s What’s different? different?
“You don’t need to know where you are going. Just keep walking.”
Reinvent VolunteerismReinvent Volunteerism Individually based (not a program) Individually based (not a program)
– Project-based—Driven by scope of workProject-based—Driven by scope of work– Unpaid (or stipended) staff roleUnpaid (or stipended) staff role
Volunteer is an active participant Volunteer is an active participant – Agency describes the outcome Agency describes the outcome – Volunteer contributes to how the Volunteer contributes to how the
outcome is reachedoutcome is reached Enhanced experience if:Enhanced experience if:
– Paired with learningPaired with learning – Diverse/IntergenerationalDiverse/Intergenerational
What are some possible What are some possible benefits of using SBV?benefits of using SBV?
What professional What professional skills might be skills might be
useful to useful to nonprofits?nonprofits?
WWhat are the barriers? hat are the barriers? Results of theResults of the Community Community
Experience Partnership Experience Partnership AssessmentAssessment
Philanthropy is providing very little support for volunteerism of any kind, particularly SBV or older adult engagement
Volunteer management is underfunded and underdeveloped
Focus for TodayFocus for Today
NFPs do not understand how to match people
NFPs need to assess readiness to use SBV
Need to learn to “contract” with volunteers
NFPs need to tap into volunteer brokers
Step #1: Matching Step #1: Matching Volunteers Volunteers
Square peg in a round hole?
Determining a good “fit”
Typology for Matching Volunteer Requirements with Organizational Needs
Volunteer Organization
Volunteer’s values about who they want to help
Focus/mission; staff/board diversity; who is served
Volunteer’s values about workplace culture
Organizational culture
Volunteer’s preferences about using/developing their skills
Organizational needs (what needs to be done; what expertise is needed)
Volunteer’s preferences about the structure and benefits of a volunteer opportunity
Structure and benefits of the volunteer opportunity
Typology Exercise Typology Exercise
Choose a partner One plays the role of the volunteer One plays the role of the
organization Read the description of the
nonprofit’s project and the profile of the volunteer and attempt to determine if there is a good match
Typology for Matching Volunteer Requirements with Organizational Needs
Volunteer Organization
Volunteer’s values about who they want to help
Focus/mission; staff/board diversity; who is served
Volunteer’s values about workplace culture
Organizational culture
Volunteer’s preferences about using/developing their skills
Organizational needs (what needs to be done what expertise is needed)
Volunteer’s preferences about the structure and benefits of a volunteer opportunity
Structure and benefits of the volunteer opportunity
Challenge: Cross walking skills
From the corporate to… the nonprofit sector
Pro Bono Action Tank www.probonoactiontank.org Competencies Map
– A catalog mapping needs to expertise – 76 opportunities and the occupations
that can have the needed competencies– Select
By project By occupation
Select By Project Select a category: Fundraising Select a project: Fundraising
Management Process A fundraising management process
project helps a nonprofit define a process for managing fundraising activities to increase efficiency, effectiveness and predictability.
Project Viability
Pro Bono Project Viability: Time Sensitivity Risk Scope Creep Risk Sector Knowledge Risk
Relevant Occupations General and Operations Managers
General and Operations Managers 1,663,280 potential pro bono consultants Plan, direct, or coordinate the operations
of companies/ organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources. Include owners and managers who head small business establishments whose duties are primarily managerial.
Step #2: Contracting Step #2: Contracting with SBVwith SBV
Defining the project– Scope of Work (what, how, to what
end?)– Deliverables (products/outcomes)– Timeline– Resources needed – Accountability/Evaluation process
Contracting with SBVContracting with SBV Scope of work:
– Problem to be solved– What will be done/ by when– Generally how it will be done– Where will the resources come from
Deliverables – Products of the work, incl. interim
products– Outcomes
Accountability/Evaluation
Contracting ExerciseContracting Exercise Develop a scope of work for role you
defined – Problem to be solved – What will be done – Generally how it will be done– Where will the resources come from
Develop a list of deliverables – Products – Outcomes
Define what does success looks like?
How will you evaluate success of the match?
On what basis will you judge the volunteer?
Define desired behaviors and the process for assessing if those desired behaviors are being displayed
Assessing Readiness for Assessing Readiness for SBVSBV
Supplement to the Volunteer Management Audit (Energize Inc./Susan Ellis)
Sample standard #1:We insure that specialized volunteers are given the staff support and resources needed to accomplish their projects.
Assessing ReadinessAssessing Readiness
Sample standard #2: The volunteer program is staffed to meet the increased demands of managing skilled volunteers Staff do not have time to work with skilled volunteers. No one is assigned the primary responsibility of managing skilled volunteers.
Want an easier way to efficiently and effectively use skills based volunteers? ….Use Volunteer Brokers!
What is a volunteer What is a volunteer broker?broker?
A 'volunteer broker' matches the volunteer with a community need.
The advantages of brokers are:– More efficient for vol and org– Able to identify broad array of
opportunities– Able to match from a broad pool of vol– Understand sector-specific needs– Understand employer goals
WAACO
Washington Attorneys Assisting Community Organizations
www.waaco.org Pro bono lawyers
Taproot Foundation Services
Marketing (annual report, brochure)
Information Technology (Database, website)
Strategic Management Leadership Development and
Strategic HR
Executive Service Corps of WA
Capacity building – Consulting services (not legal/tech) – Coaches, Trainers, Executive
Advisors– Financial Fitness, Emergency
Planning All ages: 70% in workforce; 30%
retired 250 Professionals from business,
education, nonprofit, government
Other Brokers
NPower - technology volunteers Corporate Volunteer Programs that
do the engagement management Volunteer Centers that do the
engagement management.
Working with SBV over Working with SBV over 5050
10,000 people turn 60 each day King County - 27% of the population Highly educated population =
increased volunteerism 48% of working adults over 45 are
already volunteers
The experience gain
Few expect traditional retirement: 80% plan to work beyond 65…
…but 57% say it's very important that they have work (paid and unpaid) that – gives them a sense of purpose– keeps them involved with people– and helps them improve their
communities
Working with SBV in their Working with SBV in their 20s/30s20s/30s
Give options Be flexible and clear about
expectations Engage in smaller projects to build
commitment Be open to how the work gets done Appreciate their technology
knowledge and experience
Discussion
Do you feel more prepared to work with SBV?
What are the biggest barriers to your organization using SBVs?
Contact InformationContact Information
Nancy Long, Executive Director, Executive Service Corps of
Washington [email protected] 206.682.6704
www.escwa.org