Record Nations Retail Partners Overview
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Transcript of Record Nations Retail Partners Overview
RETAIL PARTNER OVERVIEW
TABLE OF CO
NTEN
TSRetail Partner Overview
1. Company Overview2. Our Process3. How Retail Partners Benefit4. How Sales Star Networks Benefit5. Retail Partner Requirements6. What to Do?7. Contact Info
COM
PANY O
VERVIEW
• 1977• Started as TRI-R Recycling & Shredding
• Late 90’s• Started receiving shredding requests from across the US• Saw an opportunity to increase revenues• Started growing a network of independent shredding contractors
• 2005• TRI-R Recycling SOLD to Waste Management• TRI-R Shredding SOLD to Cintas• Shred Nations spun off into an independent company
• 2005 – Present• Continued building inquiry base • Built our network
• 238 Shredding Companies• 246 Document Management Companies
OU
R PROCESS
Internet Marketing
• SEO• PPC• Local• Social• Mobile• E-mail• Design• Content Marketing• Strategic Partnerships
How We Generate Inquiries:
OU
R PROCESS
Inside Sales/Service Team
•35,000 calls•3,700+ Internet inquiries•1,500 call backs•2,200 Sales Ready Referrals Sold
• 35,000+ Calls Annually• 24,000+ Internet Inquiries• 12,000+ Follow-Up Calls
6 Full-Time Agents
OU
R PROCESS
Call Routing
• 20% of calls turn into sales ready referrals to contractors• 246 Shredding Contractors
• 60% of inquiries are too small (1-3 boxes)• 850+ Retail Scanning Partners
• 20% non-salable inquiries for other reasons
HO
W RETAIL PARTN
ERS BENEFIT
Increased Profitability
• $0.01 – $0.25 per page• 5,000 pages• $50 - $1250 in revenues
New Service Offering
Get Paid for Leads You Send Us• For jobs that are more volume
than your capabilities allow, send them our way and get PAID up to $50 per lead
HO
W SALES STAR N
ETWO
RKS BENEFITS
Shred Nations Customers
• Provide better customer service for Record Nations customers that do note meet our minimum guidelines• Customers that have less than 10,000 pages• Keeps customers within the Record Nations network• Provides a solution for those customers who have an immediate need
• Provides some referrals for our records contractors
RETAIL PARTNER REQ
UIREM
ENTS
Retail Partner Requirements
• Provide scanning services• Have a retail location which customers can “walk in” to
STATISTICAL BREAKDO
WN
Top Locations (Past 6 Months)
• By Pageviews• 82 – UPS Store, East Point, GA• 74 – UPS Store, Queen Creek, AZ• 73 – Pak Mail, Austin, TX
• By Calls• 9 – Goin Postal, St. Petersburg, FL• 7 – UPS Store, Quincy, IL• 6 – Premier Pack & Ship Plus, Fairfield, IA
WH
AT TO D
O?
How it works in-store
1. Customer comes into your retail location with a smaller amount of scanning. (under 10,000 pages)• Charge a per page fee (usually around $0.3 - $0.25)
2. Customer comes into your retail location with a large amount of scanning. (10,000 + pages)• Refer them to Record Nations by calling (866) 385-3706• Get PAID up to $50
WH
AT TO D
O?
How it when a customer calls Shred Nations
1. Customer calls our sales team with a small amount of scanning. (less than 10,000 pages)• We route them to your phone number & location
2. Customer calls into our sales team with a larger amount of scanning. (more than 10,000 pages)• We refer them to one of our network contractors.