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Receiving Feedback

Tips for making the most of feedback04/1

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Reflect and

Connect

A Team

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Welcome feedback

Be open to receiving feedback. People will be more comfortable giving it.

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Thank people for their feedback

“Thanks for that. I will consider your comments”

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Do not respond when feeling defensive

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Listen to identify areas for improvement

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Ask for clarification...

… if you are not sure of what is being said

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Clearly identify areas where you seek feedback...

… consider your audience and consider the method you use to gather feedback

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If you are handed a feedback sandwich...

Sample the filling. It may be the most nutritious and delicious piece.

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George Bernard Shaw

“The single, biggest problem with communication is the

illusion that it has been accomplished."

http://www.trainingpages.com/cdocs/liggy/6517/WWBookCommsextract.pdf

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Please join our conversation ...

... and give us your feedback

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Images located here:

0 http://2.bp.blogspot.com/_-9R5v7OV2s0/Szmk_GK6uoI/AAAAAAAAAZs/BK87AAo7_cA/s400/dog-open-arms-cartoon.gif Open armed dog

0 http://3.bp.blogspot.com/_zDK8WVLPoyI/TLD1inCT7yI/AAAAAAAAAIY/f6PH3t_LOeg/s1600/Feel_good_sandwich.jpg Dagwood

0 http://www.timtim.com/public/images/drawings/large/3104_Magnifying_Glass.gif Magnifying Glass

0 Feedback avatars http://blogs.msdn.com/blogfiles/willy-peter_schaub/windowslivewriter/tfsintegrationplatformvstsrangerslog2009_8bf9/clipart_of_10931_sm_2.jpg

0 Defensive lady http://www.bbc.co.uk/worldservice/learningenglish/communicate/blog/teacher//images/hands_on_hips.jpg