Rebuilding after the GEJE Planning Processes and Emerging Needs at the 4th year into Rebuilding
Rebuilding the barriers
43
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date post
21-Oct-2014 -
Category
Business
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description
Customer retention comes down to one simple thing: Having a good reason to stick around. In this presentation for the banking / finance industry I argue how brand and design strategy is not only underused in the category, but also, if used properly, can represent a cost effective way of creating loyal and motivated customers.